Associate Customer Service Manager

IDFC FIRST Bank · Posted today

Gujarat Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Customer Service, Escalation - Team Manager (Hindi)

Agoda · Posted today

Gurgaon, Haryana Jobs India

About the role

standards of case handling and our customer conduct standards, so customers get consistently great service. Treat team... to begin your best journey and help build travel for the world, join us. About the team Our Customer Satisfaction

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Customer Service & Operations Delivery Manager

NatWest Group · Posted 1 days ago

Gurgaon, Haryana Jobs India

About the role

Join us as a Customer Service & Operations Delivery Manager Take on a new role, where you’ll be developing key... do As a Customer Service & Operations Delivery Manager, you’ll be providing your expertise on regulatory, system, process, product

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Pricing and Supplier Performance Buying Manager

Officeworks · Posted 2 days ago

Bangalore, Karnataka Jobs India

About the role

Manager exists to improve customer value perception and profitability by leading integrated retail and B2B pricing... service levels, output quality, pricing accuracy and issue resolution. Analyse customer and contract profitability

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Insurance Product Services Manager I

FM India · Posted 3 days ago

Bangalore, Karnataka Jobs India

About the role

services, and to achieve the highest level of customer service both internally and externally. Works collaboratively... solutions and nurture lasting relationships from co-workers to clients. Role Title: Insurance Product Services Manager

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Insurance Product Services Manager I

FM India · Posted 3 days ago

Bangalore, Karnataka Jobs India

About the role

services, and to achieve the highest level of customer service both internally and externally. Works collaboratively... solutions and nurture lasting relationships from co-workers to clients. Role Title: Insurance Product Services Manager

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Area Customer Service Manager_Product-Support_0832_4673_1014358

Kotak Mahindra Bank · Posted 6 days ago

Kolkata, West Bengal Jobs India

About the role

Job Category: Consumer Bank Degree Level: Bachelor's Degree Job Description: Area Manager Customer Service...: Leading a team of Approx: 11-12 Customer Service Officers to address requests/complaints received from clients

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Area Customer Service Manager_Product-Support_0832_4673_1014358

Kotak Securities · Posted 6 days ago

Kolkata, West Bengal Jobs India

About the role

Job Category: Consumer Bank Degree Level: Bachelor's Degree Job Description: Area Manager Customer Service...: Leading a team of Approx: 11-12 Customer Service Officers to address requests/complaints received from clients

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Manager Finance Customer Service & Logistics

Mondelēz International · Posted 7 days ago

Mumbai, Maharashtra Jobs India

About the role

Job Description Manager Finance, Customer Service & Logistics About the Role We are looking for an experienced... Finance professional to lead Finance Business Partnering for Customer Service & Logistics (CS&L) across our India business

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Part-time Customer Service Manager

IWG · Posted 8 days ago

India Jobs India

About the role

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year... of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 9 days ago

Gujarat Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 10 days ago

Mancherial, Telangana Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Customer Service Manager

IWG · Posted 11 days ago

India Jobs India

About the role

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year... of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 11 days ago

Amalner, Maharashtra Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 12 days ago

Botad, Gujarat Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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RO:RL - Regional Customer Service Manager

Axis Bank · Posted 12 days ago

Bangalore, Karnataka Jobs India

About the role

: RL - Operations Location: Name of Unit Retail Assets Operations Role Regional Customer Service Manager Key... Responsibilities Monitor all the metrics of Customer Service for all the Loan Centers covered in the geography handle Promote

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Customer Service Manager

IWG · Posted 13 days ago

India Jobs India

About the role

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year... of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 13 days ago

Veraval, Gujarat Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Associate Customer Service Manager

IDFC FIRST Bank · Posted 13 days ago

Gujarat Jobs India

About the role

Job Requirements About the Role The Associate Customer Service Manager is a critical role within the Rural Banking... function, responsible for managing branch operations and delivering exceptional customer service. The role focuses on scaling

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Part-time Customer Service Manager

IWG · Posted 14 days ago

India Jobs India

About the role

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year... of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset

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Customer Service Manager

Regus · Posted today

India Adzuna India

About the role

Customer Services & Sales Manager This position sits at the heart of our growing global organisation, you’ll be responsible for all aspects of your centre’s performance including delivering sales targets. We’ll give you autonomy and resource to manage your centre as though it’s your own business. You’ll have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Generating sales by winning new b


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SAP S/4HANA Customer Service Management

Neev Pvt Ltd · Posted today

Chennai, Tamil Nadu Adzuna India

About the role

Job Description: Senior SAP S/4HANA Service Management Consultant Position Overview Position: Senior SAP S/4HANA Service Management Consultant Experience Required: 5 to 12 years Location / Mode: PAN India / Hybrid Project Type: Implementation, Roll-outs, Private Edition Deployments, and Support Role Summary We are looking for an experienced Senior SAP S/4HANA Service Management Consultant specializing in RISE with SAP S/4HANA Cloud, Private Edition (PCE) environments. You will lead end-to-end s


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Customer Service & Operations Delivery Manager

Natwest Group · Posted today

India Adzuna India

About the role

Join us as a Customer Service & Operations Delivery Manager Take on a new role, where you’ll be developing key projects, working closely with others to deliver strategic platform deployments You’ll help to translate business requirements into functional designs, and you’ll write business requirements or business cases to create appropriate documentation This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network We


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Customer Service Manager_SUPPORT SERVICES_0141_3523_1039173

Kotak Mahindra Bank · Posted 4 days ago

Haryana, India Adzuna India

About the role

Description Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them. Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience 


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Customer Service Manager- Lower Parel | Mumbai

SyncUp · Posted 5 days ago

Mumbai, Maharashtra Adzuna India

About the role

Location: Lower Parel, Mumbai (Head Office) Department: Customer Experience / Backend Operations Experience: 4 Years Working Days: 6 Days a Week Job Summary We are looking for an experienced Customer Service Manager to support customer experience operations by coordinating with store personnel, front-end customer service teams, production, and logistics. The role involves resolving customer queries, tracking issues, improving processes, and ensuring smooth coordination across teams. Key Respons


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Lead Customer Service Experience Manager

Clario · Posted 5 days ago

Bangalore, Karnataka Adzuna India

About the role

BASIC PURPOSE: The Lead Customer Service Experience Manager is the interface for Customer Care with regards to communicating department objectives, processes, and performance. This position assumes a lead role ensuring customer expectations and department objectives align, and managing escalations when discrepancies arise, by being accountable for timely resolution while also maintaining the client relationship. A positive and productive relationship is maintained by employing deep cross-functi


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Customer Service Manager

Enormous Enterprise LLC · Posted 6 days ago

Jaipur, Rajasthan Adzuna India

About the role

Job Title: Customer Service Manager Location: Diggi Malpura Road, Jaipur, Rajasthan Job Type: Full Time - Work from Office Job Descriptions: At our client, they dont just sell fashion we build meaningful relationships with our customers. Now, were on the lookout for a fashion forward, passionate and empathetic Customer Support Executive to join our growing team! What you'll do: Be the voice of our client and deliver delightful experiences across chat, email, and calls Resolve customer queries w


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Area Customer Service Manager_Product-Support_0832_4673_1014358

Kotak Mahindra Bank · Posted 6 days ago

Kolkata, West Bengal Adzuna India

About the role

Description Area Manager Customer Service: Leading a team of Approx: 11-12 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end an


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Customer Field Services Category Manager

HP · Posted 14 days ago

Bangalore, Karnataka Adzuna India

About the role

Customer Field Services Category Manager Description - This role is responsible for developing and executing category and sourcing strategies for Customer Field Services, including install, move, add, change, and decommission (IMACD) services, on-site customer support, break-fix repair, and related field-service capabilities. The Category Manager partners with business, operations, finance, legal, and regional stakeholders to translate service requirements into sourcing plans, supplier strategi


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Customer Service Manager

SkillLabs · Posted 21 days ago

Ambala, Haryana Adzuna India

About the role

Roles and Responsibilities :- Walk-in Customer management & query resolution Cash collection, deposition & maintenance of the accurate records Loan Closure cases updation & closure Reconciliation of Bank Account - open items Coordination with RTO / local authorities for Trade License Renewal Timely updation of Receipts, RC to Core Systems & reconciliation Empanelment of new brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards Monthly audit of receipts u


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Customer Service Manager-Loan Centre

IDFC FIRST Bank · Posted 23 days ago

Thiruvananthapuram, Kerala Adzuna India

About the role

Job Requirements Job Description Job Title –Customer Service Manager - Loan Center Business Unit - Retail Banking Function - Customer Experience Job Purpose: The primary responsibility is to esure all the customers are attended to and resolution is given within defined TAT Roles & Responsibilities: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5. Maintaining TAT for all customer requests 6. Xsell 7. Channel MIgratioin to alternate channels 


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