German Speaking Customer Advisor
Ignite · Posted 3 days ago
About the role
Experience: 12+ months within global call centers OR the travel/airline industry. Education & Background: Grade 12 / Matric
Logistics Specialist - 2027 Internship
Amazon · Posted 6 days ago
About the role
Intern at Amazon Web Services (AWS), you will help manage the supply chain that keeps our data centers running... could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work
Call Centre Agent (Senior Associate) - Travel GDS Expert (Cape Town)
WNS Global Services · Posted 6 days ago
About the role
from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role
General Manager - Operations
WNS Global Services · Posted 9 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful... Information 7+ years senior management experience in call center environment
Data Analyst - Cape Town
Blu Label · Posted 13 days ago
About the role
channels and call centers. Key Responsibilities: Database & Campaign Selections Query, extract, and match data... from customer databases to prepare target lists for marketing campaigns (direct marketing, digital, and call centers
Life Outbound Sales Consultant: Sanlam Connect; Sanlam Direct Cape; Bellville (PG 7)
Santam · Posted 19 days ago
About the role
at an intermediate level to acknowledge a client's indifference before continuing the sales call and asks questions to understand the... - Intermediate Works at an intermediate level to quickly and effectively establish trust within the buying centers in the client
French International Call Centre Agent
Merchants SA · Posted 19 days ago
About the role
Associate Industry Telephone Call Centers Banking Employment Type Full-time Job Functions Finance Customer... for an international client. Willing to work evening shifts/weekends. Exceptional customer service experience. At least 6 months call
Call Centre Agent (Senior Associate) - Collections
WNS Global Services · Posted 20 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful.... Previous customer service or call centre experience in a collections environment is a must. If you thrive in a fast-paced
Call Centre Head of Operations (Senior Group Manager) - Insurance Night Shift
WNS Global Services · Posted 26 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful
DCO Tech Intern
Amazon · Posted 28 days ago
About the role
future with us. This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon... data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region
Cloud Contact Center Manager
EQPlus Technologies · Posted 29 days ago
About the role
, progressive, and preview dialing Manage SIP, VoIP, IVR, call routing, carrier connectivity, and telephony integrations Lead
Cloud Contact Center Manager
EQPlus Technologies · Posted 29 days ago
About the role
, VoIP, IVR, call routing, carrier connectivity, and telephony integrations Lead cloud migrations, implementations, platform
Sanlam Financial Adviser: Wealth Solutions
Santam · Posted 34 days ago
About the role
. Customer Needs Clarification- Level 6 - Adaptation Set clear objectives for each sales call or meeting; tailor standard... trust within the buying centers in the client's organization. Typically works independently and provides guidance. Closes
Sanlam Financial Adviser Cape Town
Santam · Posted 36 days ago
About the role
. Customer Needs Clarification- Level 6 - Adaptation Set clear objectives for each sales call or meeting; tailor standard... trust within the buying centers in the client's organization. Typically works independently and provides guidance. Closes
I.T. Operations Lead
Huddle Education · Posted 43 days ago
About the role
's no-fee and low-fee public educational institutions. Crucially, our approach centers on empowering educators directly... / Success Measures Call-out rate per classroom: reduced Vendor-delivered installs on schedule and passing QA Reduced cost
Call Center Team Leader
mPower People Solutions · Posted 79 days ago
About the role
A Call Center Team Leader drives team performance by coaching agents, monitoring KPIs (CSAT, AHT, SLA), and resolving... coverage during peak hours. Skills: Leadership: Mentoring, Performance Management, Coaching. Technical: Call Center
Xitsonga Contact Center Agent
mPower People Solutions · Posted 79 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Contact Center Agent
mPower People Solutions · Posted 79 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Tshivenda Contact Center Agent
mPower People Solutions · Posted 79 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Isindebele Contact Center Agent
mPower People Solutions · Posted 79 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Remote Call Center Sales Rep — Live Transfers
Langford Staffing · Posted 1 days ago
About the role
Langford Staffing is seeking experienced Call Center Sales Representatives for a client operating high-volume consumer calling campaigns. You will use an automatic dialer to reach consumers, present the purpose of the call, and qualify leads for transfers. This is performance-driven work where you won't make the final sale, but you must secure qualified live transfers. You’ll meet hourly targets, handle objections, and keep conversations moving, all while speaking clearly in English and J-18808…
Call Centre Agent
Bongo Credit South Africa · Posted 1 days ago
About the role
Bongo Credit is a new consumer finance business being established in South Africa, backed by the experience of an international financial services group. We are built on the principles of responsible lending, fair customer treatment, and full transparency - because we believe people deserve to understand exactly what they are signing up for. We assess affordability carefully, protect customer data, and operate in full compliance with South African laws and regulatory requirements. Our mission i…
Call Center Team Lead
Bongo Credit South Africa · Posted 1 days ago
About the role
Bongo Credit is a new, NCR registered consumer finance business being established in South Africa, backed by the experience of an international financial services group. Bongo Credit is part of Eleving Consumer Finance group – an international fintech driving financial inclusion in underserved markets. We operate across 7 countries in the Balkans and Southern Africa, including Moldova, North Macedonia, Albania, Namibia, Botswana, South Africa, and Lesotho. As we expand nationally, we're buildin…
Mandarin Call Center Representatives
MCI · Posted 4 days ago
About the role
POSITION OVERVIEW Cape Town, ZA MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact c…
Bilingual Urdu/English Call Center Specialist
MCI · Posted 4 days ago
About the role
MCI in Cape Town, South Africa, is seeking confident Urdu Call Center Representatives to join our fast-growing CX & BPO team. You will handle customer interactions across channels, provide information and support, and help maintain accurate records in a dynamic, target-driven environment. The role requires Grade 12, 1–2 years in customer service within a BPO, and fluency in English and Urdu. Strong communication, interpersonal and problem-solving skills, and good computer literacy are essential…
Remote & On-site Bilingual Spanish Call Center Agent
MCI · Posted 4 days ago
About the role
MCI is seeking confident and professional Spanish Call Center Representatives to support our growing CX campaigns in a fast-paced BPO environment in Cape Town. You will interact with customers across multiple channels, capture accurate information, and strive to deliver a high-quality service experience. Ideal candidates have 1–2 years in customer service within a BPO, fluent English and Spanish, strong communication, problem-solving abilities, and a professional, adaptable attitude. J-18808-Lj…
Real-Time WFM Analyst - Call Center Performance
Teleperformance. · Posted 4 days ago
About the role
Teleperformance in Cape Town is seeking a talented Real Time Analyst to manage intraday staffing, monitor KPI trends, and support continuous service improvements across multiple channels. You will analyse call flow data, ensure real-time adherence, and collaborate with operations to optimize performance. Ideal candidates possess 2 years in WFM Real Time analysis, strong Excel skills, and the ability to communicate clearly with stakeholders. J-18808-Ljbffr
Portuguese Call Center Representatives
MCI · Posted 4 days ago
About the role
Position Overview Cape Town, ZA MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact c…
Collections Call Centre Manager
Red Ember Recruitment Ltd · Posted 4 days ago
About the role
Red Ember Recruitment is seeking a Collections Call Centre Manager to Lead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effective people leadership, portfolio management, campaign optimisation and operational control, while ensuring compliance with company policies, quality standards and applicable regula Lead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effect…
Call Center Agent (Remote, Cape Town)
Blacksmith Agency · Posted 5 days ago
About the role
About The Role Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. Blacksmith Agency Sales Full time Remote (South Africa) About The Role Blacksmith Agency is hiring Sales Development Representatives …
Portuguese Call Center Representatives
MCI Careers · Posted 5 days ago
About the role
LOCATION Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our …
Hindi Call Center Representatives
MCI Careers · Posted 5 days ago
About the role
LOCATION Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our …
French International Call Centre Agent
Merchants SA Pty Ltd · Posted 6 days ago
About the role
Bilingual Customer Service Representative Now Hiring: French-Speaking Agents Banking, Fraud & Disputes Parlez-vous couramment français et êtes-vous passionné(e) par la prestation dexpériences client exceptionnelles ? Rejoignez notre équipe qui soutient une grande marque canadienne de banque numérique. Job Description: Moderate all customer reviews and respond to email queries in English. Meets or exceeds quality and productivity goals assigned by management. Demonstrates clear and polite writte…
Call Center Agent
Sigma Connected South Africa · Posted 8 days ago
About the role
We’re looking for a Call Center Agent who meets the following requirements: No prior experience required — training will be provided. Working knowledge of Multi-tasking, Conflict Resolution, Ticketing Systems. Strong communication skills, both written and verbal. A proactive, detail-oriented approach to work. As Call Center Agent, your day-to-day responsibilities will include: Reporting progress and any issues to your direct supervisor. Carrying out day-to-day responsibilities associated with t…
Cape Town Call Centre Agent — UK Customer Support, Incentives
Innovazi Consulting Ltd · Posted 9 days ago
About the role
Innovazi Consulting (Pty) Ltd in Cape Town seeks experienced Call Centre Agents to deliver customer service for UK-based clients. You will communicate professionally, ensuring a positive experience, and work 9-hour rotational shifts between 09:00 and 23:00. Basic salary is R7,500 with incentives, plus Medical Aid, Pension, and free one-way transport within 35km. Requirements include Matric, SA citizenship, 9 months in CS/call centre, clean credit and criminal records, and strong communication J…
Call Centre Agents - Uk
Innovazi Consulting Ltd · Posted 9 days ago
About the role
Location: Cape Town Salary: R7,500 Basic Salary Incentives Benefits: Medical Aid, Pension and Free One-Way Transport Our client is seeking experienced and customer-focused Call Centre Agents to join their team in Cape Town. The successful candidates will provide customer service support to UK-based customers, ensuring professional communication and a positive customer experience Matric certificate. Must be a South African citizen. Minimum of 9 months' customer service or call centre experience…
Call Center Sales Representative
Langford Staffing · Posted 9 days ago
About the role
Schedule: Full-time, aligned with U.S. Eastern Time calling hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Langford Staffing is recruiting experienced Call Center Sales Representatives for a client operating high-volume consumer calling campaigns. You will speak with consumers through an automatic dialer, explain the reason for the call, ask brief qualification questions, handle objections, and connect interested consumers with the appropr…
Outbound Call Center Representative
Langford Staffing · Posted 10 days ago
About the role
Remote | Full-Time | U.S. Eastern Time Hours Annual Target Earnings: C$40,000-C$50,000 The Position Langford Staffing is hiring Outbound Call Center Representatives for a client running high-volume consumer calling campaigns. You will contact company-provided leads through an automatic dialer, explain the purpose of the call, ask qualification questions, respond to objections, and connect qualified consumers with a sales representative. You will not complete the final sale. Your primary objecti…
Remote Call Center Sales Pro - High-Volume Live Transfers
Langford Staffing · Posted 10 days ago
About the role
Langford Staffing is seeking experienced Call Center Sales Representatives for a client running high-volume consumer campaigns. You will converse with customers using an automatic dialer, deliver openings, qualify prospects, and secure warm or live transfers. This remote role requires strong English, three years of outbound calling experience, ability to meet targets, and comfortable working U.S. Eastern Time hours. J-18808-Ljbffr
Collections Call Centre Manager
Red Ember Recruitment Ltd · Posted 10 days ago
About the role
Red Ember Recruitment is seeking a Collections Call Centre Manager toLead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effective people leadership, portfolio management, campaign optimisation and operational control, while ensuring compliance with company policies, quality standards and applicable regulaLead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effectiv…
Call Center Sales Representative
Royal York Property Management, inc. · Posted 10 days ago
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Cape Town, Western Cape, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Call Center Sales Representative Schedule: Full-time, aligned with U.S. Eastern Time business hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Royal York Property Management is hiring Call Center Sales Representati…
Outbound Call Center Representative
Royal York Property Management, inc. · Posted 10 days ago
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Cape Town, Western Cape, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Outbound Call Center Representative Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Position Royal York Property Management is hiring Outbound Call Center Representatives to speak with residential property owners abo…
Call Centre Agent
Truworths · Posted 11 days ago
About the role
At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition. Our Outbound Call Center requires Telemark…
Collections Call Centre Manager
Techm Studios · Posted 12 days ago
About the role
Red Ember Recruitment is seeking a Collections Call Centre Manager to Lead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effective people leadership, portfolio management, campaign optimisation and operational control, while ensuring compliance with company policies, quality standards and applicable regula Lead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effect…
Call Centre Team Lead — Growth & Service Excellence
FirstRand Bank Limited · Posted 12 days ago
About the role
FirstRand Bank Limited, through DirectAxis, is seeking a Team Leader for our call centre to guide a team of agents toward performance targets while delivering outstanding customer satisfaction. The role blends sales and service, including cross-selling and nurturing client relationships. You will mentor staff, monitor KPIs, manage budgets within approved limits, and collaborate with stakeholders to improve service quality and campaign performance. J-18808-Ljbffr
Call Centre Consultant
Confluent · Posted 12 days ago
About the role
We are looking for a Call Centre Consultant in the Client Service Department to provide support to clients by resolving queries related to debt counselling. The role focuses on delivering accurate financial guidance, ensuring client retention, and maintaining compliance. Additionally, agents assist clients with referrals to appropriate products and guide them in effectively using DebtBusters' self-service tools. Key Responsibilities: To handle client queries and service DebtBusters clients via …
Call Centre Team Leader
FirstRand Bank Limited · Posted 12 days ago
About the role
Job Description Responsible for leading a team of agents to consistently meet performance targets while ensuring exceptional customer satisfaction. This job blends sales and customer service, including cross-selling and nurturing client relationships. Hello Future Call Centre Team Leader Welcome to DirectAxis; the home of the changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team, you will b…
Call Centre Manager
ReWorks Solutions · Posted 19 days ago
About the role
Location Remote Employment Type Full-Time (US hrs - 9am-5pm EST) Company ReWorks Solutions Key Responsibilities Lead, mentor, and manage the call center team to achieve individual and team performance goals Develop and implement effective call center strategies and processes to enhance customer satisfaction and operational efficiency Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement necessary changes Conduct regular training sessions to improv…
Call Centre Agents - UK
Techm Studios · Posted 22 days ago
About the role
Minimum Requirements Matric certificate. Must be a South African citizen. Minimum of 9 months' customer service or call centre experience. Clear credit record. Clear criminal record. Computer literate. Excellent verbal and written communication skills. Ability to work rotational shifts. Salary and Benefits Basic salary of R7,500 per month. Medical Aid. Pension. Performance-based incentives. Free one-way transport within a 35km radius. Working Hours The successful candidates will be required to …
Financial Services Call Center Specialist – Customer Care
Teleperformance. · Posted 22 days ago
About the role
Teleperformance in Cape Town is seeking a Customer Service Representative to handle incoming calls and emails from existing and potential business customers in a regulated financial environment. Your role includes processing payments, updating records, resolving queries in line with client guidelines, and contributing to fraud prevention through accurate record-keeping and activation/deactivation of accounts. J-18808-Ljbffr
Call Centre Agents - UK
Innovazi Consulting Ltd · Posted 22 days ago
About the role
Location: Cape Town Salary: R7,500 Basic Salary Incentives Benefits: Medical Aid, Pension and Free One-Way Transport Our client is seeking experienced and customer-focused Call Centre Agents to join their team in Cape Town. The successful candidates will provide customer service support to UK-based customers, ensuring professional communication and a positive customer experience Minimum Requirements Matric certificate. Must be a South African citizen. Minimum of 9 months' customer service or c…
Call Centre Sales Manager
Techm Studios · Posted 26 days ago
About the role
We are looking for an experienced Sales Manager to lead and develop a high-performing sales team within a fast-paced call centre environment. The successful candidate will be responsible for driving sales performance, managing targets, coaching consultants and ensuring the team consistently achieves its objectives. Key Responsibilities: Manage and motivate a team of sales consultants Set and monitor individual and team sales targets Drive sales performance and achievement of objectives Provide …
Call Center Team Leader
mPower People Solutions · Posted 28 days ago
About the role
A Call Center Team Leader drives team performance by coaching agents, monitoring KPIs (CSAT, AHT, SLA), and resolving escalated issues to ensure high-quality customer service. They are responsible for motivating staff, conducting performance reviews, managing schedules, and implementing process improvements to boost efficiency and achieve operational targets. Key Responsibilities: Performance Coaching: Mentored a team of [Number] agents, providing 1-on-1 feedback, training, and development plan…