Supervisor
Pepkor · Posted 4 days ago
About the role
. Knowledge, Skills and Experience • Outstanding customer care skills, the ability to interact and communicate with customers... Management adherence • Financial assistance and execution • Administration/Management • Info Support • Stock holding
Pharmacist Assistant QPB - Clicks Fichardt Park
Clicks Group · Posted 5 days ago
About the role
and relevant legal knowledge · Sound knowledge of the chronic authorization process and procedures · Customer service... orientated · Ethical working practice and compliance Skills: · Computer literacy (MS Office) · Customer service
Pharmacist Assistant QPB - Clicks Dynarc Walk
Clicks Group · Posted 5 days ago
About the role
and relevant legal knowledge · Sound knowledge of the chronic authorization process and procedures · Customer service... orientated · Ethical working practice and compliance Skills: · Computer literacy (MS Office) · Customer service
Learnership: Free State
Ziyana Group · Posted 10 days ago
About the role
, helpful, courteous assistance and advice to all customers. Report customer compliments and complaints to management... maximum sales. All out of stock queries from customers must be followed up on, in line with the customer service out
Customer Support Agent - Social Media Focus
Placements24 · Posted today
About the role
About the Role WhatJobs Direct is seeking a dynamic and digitally savvy Customer Support Agent with a strong focus on social media engagement for its Bloemfontein office. This role is ideal for someone who excels at engaging with customers online, managing brand reputation, and resolving inquiries across various social platforms. You will be instrumental in providing prompt, helpful, and professional support through channels like Twitter, Facebook, and Instagram, ensuring a consistent and posit…
Customer Service Representative (Entry-Level)
Placements24 · Posted 2 days ago
About the role
About the Role Our client, a leading telecommunications provider, is seeking enthusiastic and customer-focused Customer Service Representatives to join their team in Bloemfontein, Free State . This entry-level position is perfect for individuals starting their career in customer service, offering comprehensive training and support. You will be the first point of contact for customers, assisting them with inquiries about services, billing, technical issues, and general support. This hybrid role …
Retail Sales Specialist
Placements24 · Posted 2 days ago
About the role
About the Role Our client, a renowned retailer, is seeking a passionate and customer-focused Retail Sales Specialist to join their team in Bloemfontein, Free State . This role is designed for individuals who excel at building customer relationships and driving sales through expert product knowledge and exceptional service. As a Sales Specialist, you will be the primary point of contact for customers, providing personalized assistance, resolving inquiries, and ensuring a positive shopping experi…
Sales Agent Part time
diginu · Posted 3 days ago
About the role
Join the diginu Marketing Team (Remote | Part-Time) About diginu diginu is a South African technology company focused on helping consumers earn and save money through physical cash back rewards on everyday spending, including fuel, groceries, restaurants, takeaways, and e-hailing services. As we continue expanding nationally, we are looking for motivated individuals to assist with merchant acquisition and business development. Role Overview We are seeking Sales Associates to support the expansi…
Remote Customer Support Specialist (Hospitality)
Placements24 · Posted 3 days ago
About the role
About the Role Our client, a leading online travel agency specializing in unique hospitality experiences, is seeking a dedicated and empathetic Remote Customer Support Specialist. This position is fully remote, allowing you to work from anywhere within South Africa. You will be the first point of contact for customers, providing exceptional support via phone, email, and chat regarding bookings, inquiries, and resolving issues related to their hospitality stays. The ideal candidate possesses out…
Part-time Sales Agent
Diginu · Posted 4 days ago
About the role
Join the diginu Marketing Team (Remote | Part-Time) About diginu diginu is a South African technology company focused on helping consumers earn money through physical cashback on everyday spending, including fuel, groceries, restaurants, takeaways, and e-hailing services. As we continue expanding nationally, we are looking for motivated individuals to assist with merchant acquisition and business development. Role Overview We are seeking Sales Associates to support the expansion of the diginu p…
Customer Support Agent - Bloemfontein
Placements24 · Posted 6 days ago
About the role
About the Role Our client, a well-established financial services institution located in Bloemfontein, Free State , is looking for an enthusiastic and detail-oriented Customer Support Agent. This role is crucial for maintaining high levels of customer satisfaction by addressing inquiries and resolving issues efficiently and courteously. The position operates on a hybrid model, combining in-office presence with remote flexibility. The ideal candidate will have excellent communication skills, a pr…
Learnership: Free State
Ziyana Business Consulting and Training · Posted 8 days ago
About the role
Ziyana Business Consulting and Training | Full time Learnership: Free State Bloemfontein, South Africa | Posted on 21/10/2026 Our client is recruiting learners for a Retail IndustryLearnership available across all nine provinces. If you’re eager to gainvaluable skills and start building your career in retail, Duties/Learning Areas: Ensure that full ranges of products are on the shelves atall times and neatly presented. Maintain the stock on the shelves to ensure it has notreached its sell by da…
Learnership: Free State
Ziyana Business Consulting · Posted 10 days ago
About the role
No Description Available Our client is recruiting learners for a Retail Industry Learnership available across all nine provinces. If you're eager to gain valuable skills and start building your career in retail, apply today! Duties/Learning Areas: Merchandising: Ensure that full ranges of products are on the shelves at all times and neatly presented. Maintain the stock on the shelves to ensure it has not reached its sell by date. Restock merchandise when needed to ensure maximum sales. All out …
Customer Service & Merchandising Assistant
Cashbuild · Posted 11 days ago
About the role
Cashbuild in Bloemfontein is seeking a General Assistant for External Applications. You will deliver comprehensive customer service in-store, assist customers with product queries and ensure stock is merchandised and priced according to store layout. You will handle bulk stock, maintain housekeeping, and support safety requirements (OHSA) while working shifts, including weekends and public holidays. The role emphasizes accuracy, integrity and a client-focused approach to every interaction. J-18…
General Assistant(External Applications Only)
Cashbuild · Posted 11 days ago
About the role
General Assistant(External Applications Only) About the job General Assistant(External Applications Only) Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or Grade 12 without related work experience Ability to communicate in English and the dominant language spoken in the geographical area where the p…
General Assistant(Internal Applications Only)
Cashbuild · Posted 11 days ago
About the role
General Assistant(Internal Applications Only) About the job General Assistant(Internal Applications Only) Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or Grade 12 without related work experience Ability to communicate in English and the dominant language spoken in the geographical area where the p…
Store Support & Customer Service Associate
Cashbuild · Posted 11 days ago
About the role
Cashbuild in Bloemfontein is looking for a General Assistant for internal applications only. You will handle customer service in-store, assist with merchandising, stock labeling, and maintaining tidy shelves within your area. The role requires basic math, English communication, and the ability to work shifts, weekends and public holidays. A valid SA ID or work permit is necessary, with Grade 10/NQF3 or Grade 12 and related experience as alternatives. J-18808-Ljbffr
Sales Team
Diginu · Posted 13 days ago
About the role
Join the diginu Marketing Team (Remote | Part-Time) About diginu diginu is a South African technology company focused on helping consumers earn and save money through physical cash back rewards on everyday spending, including fuel, groceries, restaurants, takeaways, and e-hailing services. As we continue expanding nationally, we are looking for motivated individuals to assist with merchant acquisition and business development. Role Overview We are seeking Sales Associates to support the expansi…
Sales & Merchandising Intern - Learn, Earn & Grow
Managed People Solutions Pty · Posted 13 days ago
About the role
Managed People Solutions Pty invites energetic individuals to join as a Sales and Merchandising Assistant for a 12‑month full‑time internship in Bloemfontein. You will learn hands‑on in sales, merchandising and customer service while receiving a monthly stipend and starting 1 November 2026. You will travel with Sales Representatives, support sales activities, merchandise displays, assist customers, and gain practical industry knowledge during the peak season. J-18808-Ljbffr
Retail Store Supervisor - Home Goods & Decor
Placements24 · Posted 13 days ago
About the role
About the Role Our client, a popular retailer specializing in stylish home goods and decor, is seeking a dedicated and customer-focused Retail Store Supervisor to join their team in Bloemfontein, Free State. This role is ideal for an aspiring retail leader who enjoys creating beautiful living spaces and assisting customers in finding the perfect items for their homes. You will support the Store Manager in daily operations, oversee sales associates, ensure exceptional customer service, and maint…
Retail Sales Associate - High-End Fashion Boutique
Placements24 · Posted 13 days ago
About the role
About the Role Our client, a prestigious high-end fashion boutique in Bloemfontein, Free State, is seeking an enthusiastic and fashion-savvy Retail Sales Associate to join their esteemed team. This role is crucial in providing an unparalleled shopping experience to a discerning clientele. You will be responsible for assisting customers, driving sales, maintaining store presentation, and upholding the brand's reputation for luxury and exclusivity. The ideal candidate possesses excellent interper…
Internal Sales Representative- Bloemfontein
Headhunters · Posted 15 days ago
About the role
Internal Sales Representative- Bloemfontein Reference PE004081 Location Freestate, Bloemfontein Salary Interval Monthly Package None-negotiable Description Requirements: Matric non-negotiable. Diploma in Marketing advantageous. Minimum 3 Years Sales Experience in the Industrial sales sector. Power tools knowledge advantageous. Knowledge of high-pressure hydraulics advantageous. Hands on technical. Communication skills. Interpersonal skills. SAP Business One advantageous. Responsibilities but no…
Retail Sales Associate — Growth, Perks & Team Vibe
Placements24 · Posted 15 days ago
About the role
Placements24 in Bloemfontein seeks a friendly Retail Sales Associate to enhance the customer shopping experience. You will assist customers with product selection, explain features, and complete sales at the POS, while keeping the store welcoming and well-presented. The role emphasizes teamwork, effective communication, and a proactive attitude to drive sales and store success in a busy retail environment. J-18808-Ljbffr
Retail Sales Associate - Customer Focused
Placements24 · Posted 15 days ago
About the role
About the Role Our client is seeking a friendly and customer-oriented Retail Sales Associate to join their team in Bloemfontein . This role is integral to providing an outstanding shopping experience, assisting customers with product selection, and driving sales. You will be the face of the brand, engaging with customers, answering their questions, and ensuring they leave satisfied. This position offers a great opportunity for individuals passionate about customer service and retail to grow wit…
Workshop Technician
Headhunters · Posted 15 days ago
About the role
Any technical qualifications (N3) beneficial. Worked as a Power tool technician for at least 3 years. Hydraulic and pneumatic knowledge beneficial. Hands on technical. Interpersonal skills. SAP Business One. High Pressure Hydraulics fault finding and repairs. Pneumatics fault finding, maintenance, and repairs. Requirements: Matric non-negotiable Any technical qualifications (N3) beneficial. Previous repair experience beneficial. Worked as a Power tool technician for at least 3 years. Hydraulic …
Internal Sales Representative- Bloemfontein
Techm Studios · Posted 16 days ago
About the role
Requirements: Matric non-negotiable. Diploma in Marketing advantageous. Minimum 3 Years Sales Experience in the Industrial sales sector. Power tools knowledge advantageous. Knowledge of high-pressure hydraulics advantageous. Hands on technical. Communication skills. Interpersonal skills. SAP Business One advantageous. Responsibilities but not limited to: Create quotations and invoices when stock is available. Identify and prescribe products or services based on the customers needs. Build custom…
CTS 19734 - Internal Sales Consultant (Hydraulic Equipment) -Bloemfontein
Techm Studios · Posted 16 days ago
About the role
Employer Description This is a company that supplies power tools. Job Description Your responsibilities will be the following: Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers needs Build customer relationships Identify potential new customers Assist in placing orders with suppliers Keep up to date with market trends by analysing the market Responsible for promoting and selling products to walk-in and telephone customers. …
CTS 19734 - Internal Sales Consultant (Hydraulic Equipment) -Bloemfontein R12 000 – R16 000 CTC PM
Professional Career Services - Gauteng · Posted 16 days ago
About the role
Ref: CTS 19734 - Internal Sales Consultant (Hydraulic Equipment) -Bloemfontein Employer Description This is a company that supplies power tools. Job Description Your responsibilities will be the following: Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers' needs Build customer relationships Identify potential new customers Assist in placing orders with suppliers Keep up to date with market trends by analysing the market Res…
Internal Sales Consultant Bloemfontein
Professional Career Services - Gauteng · Posted 16 days ago
About the role
Ref: CTS 19734 - Internal Sales Consultant (Hydraulic Equipment) -Bloemfontein Employer Description This is a company that supplies power tools. Job Description Your responsibilities will be the following: Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers' needs Build customer relationships Identify potential new customers Assist in placing orders with suppliers Keep up to date with market trends by analysing the market Res…
MK 19733 - Workshop Technician – Bloemfontein
Techm Studios · Posted 16 days ago
About the role
Employer Description Our client specializing in hydraulics, pneumatics, hand and power tools, and abrasive equipment solutions. Job Description Book units in for repairs and create a job card by noting down the customers repair instructions and notes High Pressure Hydraulics fault finding and repairs Pneumatics fault finding, maintenance, and repairs Mentor the Learnerships by teaching them repairing skills Assist customers/reps with offloading units when needed Qualifications Matric non-negoti…
Workshop Technician
Techm Studios · Posted 16 days ago
About the role
Requirements: Matric non-negotiable Any technical qualifications (N3) beneficial. Previous repair experience beneficial. Worked as a Power tool technician for at least 3 years. Hydraulic and pneumatic knowledge beneficial. Hands on technical. Interpersonal skills. SAP Business One. High Pressure Hydraulics fault finding and repairs. Pneumatics fault finding, maintenance, and repairs. Responsibilities but not limited to: Book units in for repairs and create a job card by noting down the customer…
Sales & Merchandising Assistant Intern | Managed People Solutions | Bloemfontein
Managed People Solutions · Posted 16 days ago
About the role
Are you energetic, motivated and eager to gain valuable workplace experience? Turn your ambition into opportunity! Join our team as a Sales and Merchandising Assistant and gain hands-on experience in sales, merchandising and customer service while earning a monthly stipend. Youll work alongside experienced Sales Representatives and Merchandisers, learn on the job, build your confidence and develop practical skills to help you take the next step in your career. YOUR ROLE: LEARN BY DOING! Travel …
Parttime Sales Agent
Diginu · Posted 17 days ago
About the role
Join the diginu Marketing Team (Remote | Part-Time) About diginu diginu is a South African technology company focused on helping consumers earn and save money through physical cash back rewards on everyday spending, including fuel, groceries, restaurants, takeaways, and e-hailing services. As we continue expanding nationally, we are looking for motivated individuals to assist with merchant acquisition and business development. Role Overview We are seeking Sales Associates to support the expansi…
Branch Manager
Techm Studios · Posted 17 days ago
About the role
Branch Manager is responsible for overseeing and optimizing all aspects of logistics operations at a branch, including managing staff, ensuring efficient and cost-effective distribution services, and achieving financial and operational targets whilst maintaining compliance and customer satisfaction. Responsibilities: Oversee all aspects of branch operations, including inbound and outbound logistics Optimizing costs and delivery times. Implement and maintain efficient processes and systems. Anal…
Freelance App Onboarding Assistant
Diginu · Posted 18 days ago
About the role
Join the diginu Marketing Team (Remote | Part-Time) About diginu diginu is a South African technology company focused on helping consumers save money through cashback rewards on everyday spending, including fuel, groceries, restaurants, takeaways, and e-hailing services. As we continue expanding nationally, we are looking for motivated individuals to assist with merchant acquisition and business development. Role Overview We are seeking Sales Associates to support the expansion of the diginu pl…
Internal Sales Representative
Techm Studios · Posted 19 days ago
About the role
Job Specification: Internal Sales Representative Job Overview Position: Internal Sales Representative Location: Bloemfontein Reporting To: Branch Manager Reference Number: MID731 Primary Purpose & Key Responsibilities Promote the product range and sell products to walk-in and call-in customers. Create quotations and invoices when stock is available. Identify and prescribe products or services based on customer needs. Build and maintain customer relationships. Identify potential new customers. A…
Internal Sales Rep - hydraulics/tooling
Dynamic Outsourced Solutions · Posted 19 days ago
About the role
Promote the range and sell products to walk in and call in customers Will report into the Branch Manager Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers' needs Build customer relationships Identify potential new customers Assist in placing orders with suppliers Keep up to date with market trends by analysing the market Matric non-negotiable Diploma in Marketing advantageous Minimum 3 Years Sales Experience in the Industri…
Internal Sales Rep Bloemfontein
Dynamic Outsourced Solutions · Posted 19 days ago
About the role
Promote the range and sell products to walk in and call in customers Will report into the Branch Manager Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers' needs Build customer relationships Identify potential new customers Assist in placing orders with suppliers Keep up to date with market trends by analysing the market Matric non-negotiable Diploma in Marketing advantageous Minimum 3 Years Sales Experience in the Industri…
Internal Sales Rep - Hydraulics/tooling
Techm Studios · Posted 19 days ago
About the role
Internal Sales Representative Hydraulics/Tooling Job Summary We are seeking an experienced Internal Sales Rep to join our team in Bloemfontein, Freestate . This role requires a Mid Career professional with 2-4 years of experience in the Sales and Marketing sector. Duties and Responsibilities Promote and sell products to walk-in and call-in customers. Create quotations and invoices when stock is available. Identify and recommend products or services based on customer needs. Build and maintain cu…
Internal Sales Representative Bloemfontein
Headhunters · Posted 19 days ago
About the role
Reference: PE004081-MT-1 Our client, a prominent brand in the Industrial Supplies and Engineering Equipment industry is seeking an ambitious and driven Internal Sales Representative to join their team based in Bloemfontein. Requirements: Matric non-negotiable. Diploma in Marketing advantageous. Minimum 3 Years Sales Experience in the Industrial sales sector. Power tools knowledge advantageous. Knowledge of high-pressure hydraulics advantageous. Hands on technical. Communication skills. Interper…
Internal Slaes Representative
Unique Personnel · Posted 19 days ago
About the role
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Duties & Responsibilities Create quotations and invoices when stock is available Identify and prescribe products or services based on the customers’ needs Build customer relationships Identify potential new customers Assist in placing or…
Internal Sales Representative- Bloemfontein
Headhunters · Posted 19 days ago
About the role
Reference: PE004081-MT-1 Our client, a prominent brand in the Industrial Supplies and Engineering Equipment industry is seeking an ambitious and driven Internal Sales Representative to join their team based in Bloemfontein. Duties & Responsibilities Requirements: Matric non-negotiable. Diploma in Marketing advantageous. Minimum 3 Years Sales Experience in the Industrial sales sector. Power tools knowledge advantageous. Knowledge of high-pressure hydraulics advantageous. Hands on technical. Comm…
Workshop Technician - Bloemfontein
Techm Studios · Posted 19 days ago
About the role
Workshop Technician - Bloemfontein Freestate Mid Career (2 - 4 yrs exp) | Permanent Job Summary We are seeking a Workshop Technician to join our team in Bloemfontein. As a Workshop Technician, you will be responsible for diagnosing and repairing hydraulic equipment. Previous experience as a Power tool technician and knowledge of hydraulic and pneumatic systems would be advantageous. Duties and Responsibilities: Determine the cause for failure and repair hydraulic equipment Book units in for rep…
Internal Sales Rep - Hydraulics/tooling
Dynamic Outsourced Solutions · Posted 19 days ago
About the role
Based in Bloemfontein within the hydraulics/tooling retail sector Internal Sales Representative – Hydraulics/Tooling Job Summary We are seeking an experienced Internal Sales Rep to join our team in Bloemfontein, Freestate . This role requires a Mid Career professional with 2-4 years of experience in the Sales and Marketing sector. Duties and Responsibilities Promote and sell products to walk-in and call-in customers. Create quotations and invoices when stock is available. Identify and recommend…
Pharmacy Assistant – Dispensing & Customer Care
Clicks Group Limited · Posted 24 days ago
About the role
Clicks Group is seeking a Pharmacist Assistant for Clicks Woodlands Hills to provide pharmaceutical care and manage day-to-day dispensary administration. You will ensure high customer service standards and accurate stock control in a busy retail pharmacy environment. The role requires Matric with Maths and compliance with SAPC regulations for Pharmacist Assistant levels. Applicants should demonstrate integrity, teamwork, and attention to detail in a customer-focused setting. J-18808-Ljbffr
Automotive Sales Representative
Mirna Butler Recruitment · Posted 24 days ago
About the role
Join a dynamic team within a leading automotive organization that values a collaborative spirit and a commitment to excellence. This is an excellent opportunity for a motivated individual to contribute to a respected company dedicated to delivering exceptional customer service and innovative vehicle solutions. Duties: Welcome and assist customers in a professional and friendly manner Identify customer needs and recommend suitable vehicles based on their requirements and budget Present and demon…
Retail Sales Associate - Premium Goods
Placements24 · Posted 24 days ago
About the role
About the Role Our client is looking for an engaging and customer-focused Retail Sales Associate to join their team in Bloemfontein , specializing in premium goods. This role requires an individual with excellent interpersonal skills and a passion for delivering exceptional customer experiences. You will be responsible for assisting customers, driving sales, and maintaining the store's high standards of visual merchandising and product presentation. This position is ideal for someone who enjoys…
Bloemfontein Internal Sales Pro: Quotations & Support
Profile Personnel · Posted 24 days ago
About the role
Profile Personnel in Bloemfontein seeks a motivated Internal Sales Consultant to enhance their team. The role includes assisting customers both telephonically and in-store while generating quotations and processing invoices. The ideal candidate will have at least Grade 12, 2 years of sales experience, computer literacy, and strong client relationship-building skills. This is an excellent opportunity for someone eager to provide outstanding customer service and grow professionally. J-18808-Ljbffr
Internal Sales Consultant
Profile Personnel · Posted 24 days ago
About the role
Internal Sales Consultant – Bloemfontein Role Purpose A well-established company based in Bloemfontein is seeking a motivated and customer-focused Internal Sales Consultant to join their team. Minimum Requirements Grade 12 / Matric Minimum 2 years of sales experience Computer literacy essential Previous over-the-counter sales experience advantageous Experience generating quotations Experience processing invoices Excellent telephone etiquette Strong communication and client relationship-building…
24/7 Breakdown Dispatch Agent
Route Management · Posted 24 days ago
About the role
Route Management is seeking a dedicated service agent in Bloemfontein, South Africa. Your role involves answering distress calls from drivers, dispatching assistance, and ensuring customer safety during vehicle breakdowns. You should have a Grade 12 certificate and notable skills in communication and multitasking. Experience in a similar role is essential. The position requires a calm demeanor and the ability to handle high-stress situations effectively. J-18808-Ljbffr
Showroom Sales Executive Job in Johannesburg
Toyota · Posted 24 days ago
About the role
Showroom Sales Executive – Toyota Johannesburg Company: Toyota Position: Showroom Sales Executive Location: Johannesburg Job Type: Full-Time Industry: Automotive / Vehicle Sales / Retail Sales Experience Required: 2–3 Years Education: Bachelor’s Degree in Marketing or Related Field Job Overview Toyota is seeking a motivated and customer-focused Showroom Sales Executive to join its Johannesburg team. This role is ideal for candidates with experience in automotive sales, customer relationship man…
Showroom Auto Sales Executive: Growth & Commission
Toyota · Posted 24 days ago
About the role
Toyota Johannesburg is seeking a motivated Showroom Sales Executive to join our team. You will assist customers in selecting vehicles, work toward sales targets, and maintain showroom standards while building lasting relationships with clients. Qualifications include a Bachelor’s degree in Marketing or related field and 2–3 years in automotive sales or customer service. The role involves CRM use, financing coordination, and delivering exceptional customer experiences in a fast-paced showroom J-…
Sales representative
Techm Studios · Posted 26 days ago
About the role
Join a leading company in the automotive industry that is dedicated to delivering customized vehicle solutions. Our client, a well-established organization specializing in off-road and recreational vehicles, is seeking a skilled Sales Representative to support their growth and enhance customer satisfaction. Are you passionate about vehicles and driven to provide exceptional service? This is your opportunity to be a vital part of a team that values expertise, customer engagement, and product kno…