Customer Service Manager Jobs. South Africa

Night Receptionist (Safari Hotel & Convention Centre) » Rustenburg, Bojanala Platinum - About the Role: We are currently seeking an experienced and competent Night Receptionist at our beautiful Safari Hotel & Convention Centre in Rustenburg, North West province. The successful candidate will serve as the first point of contact for guests arriving during night-time hours. This role is primarily focused on delivering exceptional customer service while managing front desk operations, ensuring a welcoming and efficient experience for all guests and visitors. Key Responsibilities: Gree… • Mon, 14 Sep • Orion Real Estate Ltd

Customer Service Manager (Container Road Freight) Market Related » Cape Town City Centre, Cape Town Region - Description Customer Service Manager (Container Road Freight) Our client in the transport and logistics industry is seeking an energetic, customer-focused Customer Service Manager to join their Western Cape operation. This is an exciting opportunity for a professional who enjoys building strong customer relationships, solving problems and identifying opportunities to turn transport requirements into service and business growth. You will play a key role in connecting customers, transport service… • Thu, 17 Sep • Staff Unlimited

Customer Service Manager Cape Town » Cape Town City Centre, Cape Town Region - Description Customer Service Manager (Container Road Freight) Our client in the transport and logistics industry is seeking an energetic, customer-focused Customer Service Manager to join their Western Cape operation. This is an exciting opportunity for a professional who enjoys building strong customer relationships, solving problems and identifying opportunities to turn transport requirements into service and business growth. You will play a key role in connecting customers, transport service… • Thu, 17 Sep • Staff Unlimited

Customer Service Manager » Sea Point, Cape Town City Centre - It's fun to work in a company where people truly BELIEVE in what they're doing! The Customer Service Manager is responsible to deliver exceptional Customer Service and uphold company values in the community. To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met. Minimum requirements Matric / Grade 12 / NQF 4 equivalent 12-18 months face-to-face customer service experience Driver's License Competencies Cust… • Wed, 16 Sep • Pick n Pay

Fleet Sales Specialist - Kempton Park » Kempton Park, Ekurhuleni - Our well know motor dealer client based in Kempton Park is looking to employ a Fleet Sales Executive with a proven track record. Job Description To, grow, manage and retrain new and current customers in order to meet required sales volumes that contribute to overall company growth and superior customer service. manage and monitor the implementation of sales activities and processes in order to deliver on approved operational plans and to continuously enhance service delivery and increase profit… • Wed, 16 Sep • Bonafide Human Capital Ltd

Customer Service Agent (Contract) » Cape Town, Western Cape - JOB TITLE : CS Agent Department : Ares Holdings, E-Commerce Reporting to : Customer Service Manager Direct... and ensure that the process is completed within relevant timeframes KEY ACCOUNTABILITY 3: CUSTOMER SERVICE Manage online • Wed, 16 Sep • Ares Holdings

Property Manager » Johannesburg, Gauteng - About the Role Reporting to the Operations Executive, the Property Manager will take ownership of the day-to-day operation and performance of the residence. The position manages operational teams that may include Residence/Building Managers, Front Office and Administration, Reception, Housekeeping, Cleaning, Security and Student Life personnel. Your objective will be to ensure that the residence consistently delivers: Excellent service. Strong operational standards. Effective cost management. A… • Wed, 16 Sep

Engineer – Voice/Data/Wireless Services » Polokwane, Capricorn - Responsibilities: Install and maintain FttH and FttB routers Install WiFi access points Install and maintain wireless equipment, including Comsol, satellite and Tarana Install, configure and support 3CX voice solutions Conduct site surveys as required, including the safe use of power tools and ladders when mounting equipment Use all testing equipment accurately in the commissioning and maintenance of Vox Telecom products and services Manage customer requirements and resolve queries through to c… • Wed, 16 Sep

Customer Service Agent (Contract - Maternity Cover) » Cape Town, Western Cape - JOB TITLE : CS Agent Department : Ares Holdings, E-Commerce Reporting to : Customer Service Manager Direct... and ensure that the process is completed within relevant timeframes KEY ACCOUNTABILITY 3: CUSTOMER SERVICE Manage online • Wed, 16 Sep • Ares Holdings

Customer Service Agent (Contract) » Cape Town, Western Cape - JOB TITLE: CS Agent Department: Ares Holdings, E-Commerce Reporting to: Customer Service Manager Direct... and ensure that the process is completed within relevant timeframes KEY ACCOUNTABILITY 3: CUSTOMER SERVICE Manage online • Tue, 15 Sep • Ares Holdings

Customer Service Agent (Contract - Maternity Cover) » Cape Town, Western Cape - JOB TITLE: CS Agent Department: Ares Holdings, E-Commerce Reporting to: Customer Service Manager Direct... and ensure that the process is completed within relevant timeframes KEY ACCOUNTABILITY 3: CUSTOMER SERVICE Manage online • Tue, 15 Sep • Ares Holdings

Customer Service Agent (Contract - Maternity Cover) » Cape Town City Centre, Cape Town Region - JOB TITLE : CS Agent Department : Ares Holdings, E-Commerce Reporting to : Customer Service Manager Direct reports : N/A Key customers : External Customers Main purpose : This position will need to provide excellent customer service, capturing orders, resolving telephonic and email queries, exploring opportunities to increase sales and tracking orders with the aim of developing new and maintaining good relationships customers. KEY ACCOUNTABILITY 1: ONLINE ORDER PROCESS Manage online, telephonic… • Tue, 15 Sep • Ares Holdings

Customer Service Manager » Sea Point, Cape Town - It's fun to work in a company where people truly BELIEVE in what they're doing! The Customer Service Manager... communication skills Key responsibilities Customer Service Deliver informal and formal feedback Manager Customer Complain • Tue, 15 Sep • Pick n Pay

Night Receptionist (Safari Hotel & Convention Centre) » Rustenburg, Bojanala Platinum - About the Role: We are currently seeking an experienced and competent Night Receptionist at our beautiful Safari Hotel & Convention Centre in Rustenburg, North West province. The successful candidate will serve as the first point of contact for guests arriving during night-time hours. This role is primarily focused on delivering exceptional customer service while managing front desk operations, ensuring a welcoming and efficient experience for all guests and visitors. Key Responsibilities: Gree… • Mon, 14 Sep • Orion Real Estate Ltd

Sales Representative: Used Vehicles - Toyota Strijdom Park » Randburg, West Johannesburg - Motus Toyota Strijdom Park currently holds vacancy for a Sales Representative: Used Vehicles. Reporting to the Manager: Used Vehicles Sales, this position will be suited to an individual who have had exposure in selling used vehicles and the ability to provide excellent customer service. Customer and sale management. Understanding of the compliance governing the motor retail industry would be an advantage. Experience in cold calling to develop a client base Knowledge of dealership policies and … • Mon, 14 Sep • Motus Corporation

Scheduling Agent » Gauteng, South Africa - Overall purpose of the job: The Scheduling Agent role primarily involves communicating with customers either via phone, email or face-to-face in relation to a product or service and the installation thereof. They ensure that all sales made are fitted within the prescribed time frame. Your aim is to provide and promote excellent customer service and ensure customers vehicles are fitted timeously. You'll make sure that service standards are being met. This role works across multiple departments w… • Mon, 14 Sep • Fidelity Services Group

Customer Service Centre Manager » Johannesburg, Gauteng - Customer Service Centre Manager An established organisation within the lubricants and industrial products sector is seeking a commercially focused and highly capable Customer Service Centre Manager to lead its internal sales and customer-service function. This is a hands-on management role requiring a strong combination of internal sales leadership, customer-service excellence, commercial analysis, reporting and process improvement. The successful candidate will manage the internal sales team, … • Sat, 12 Sep • Boardroom Appointments

National Customer Service Manager » Westville, Durban - Introduction Lead and continuously develop national Customer Service function across Import, Export and Reefer activities. The role is accountable for the national operating model, people leadership, service performance, customer experience, process governance and continuous improvement. Drive the transformation of Customer Service by embedding new systems and ways of working, strengthening coordination between local and outsourced activities, standardising processes, and using customer, operat… • Sat, 12 Sep • Pro Talent

National Customer Service Manager R100 000 » eThekwini, KwaZulu-Natal - Lead and continuously develop national Customer Service function across Import, Export and Reefer activities. The role is accountable for the national operating model, people leadership, service performance, customer experience, process governance and continuous improvement. Drive the transformation of Customer Service by embedding new systems and ways of working, strengthening coordination between local and outsourced activities, standardising processes, and using customer, operational and Cas… • Sat, 12 Sep • Pro Talent

Customer Service Team Manager » Western Cape - To manage and oversee the smooth functioning of a team of Customer Service Agents in order to achieve service levels..., positive customer experiences and to build and maintain an integrated and balanced people management approach. Manage daily • Sat, 12 Sep • Tenacity Financial Services

Customer Service Team Manager » Cape Town Region, Western Cape - To manage and oversee the smooth functioning of a team of Customer Service Agents in order to achieve service levels, positive customer experiences and to build and maintain an integrated and balanced people management approach. Manage daily operations: Supervise, lead and performance manage a team of agents Drive and manage client service objectives and service levels Ensure correct procedures are followed and give direction to employees on what to do and how to improve Support teams and/or re… • Sat, 12 Sep • Tenacity Financial Services

Customer Service Manager » Johannesburg, Gauteng - Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIPs proactively together with problem management processes across internal teams and external suppliers Incident Management: Monitor incident management process in NOC. Handle escalated incidents via ITSM platform and reporting tools. Track incidents that are at risk of breaching SLA Provide Customers incident report following incidents Coordinate crisis incidents… • Sat, 12 Sep

Customer Service Centre Manager » Johannesburg, Gauteng - About the job Customer Service Centre Manager Customer Service Centre Manager An established organisation... Manager to lead its internal sales and customer-service function. This is a hands-on management role requiring a strong • Sat, 12 Sep • Boardroom Appointments

Customer Service Centre Manager » Johannesburg, Gauteng - Customer Service Centre Manager An established organisation within the lubricants and industrial products sector... is seeking a commercially focused and highly capable Customer Service Centre Manager to lead its internal sales and customer • Fri, 11 Sep • Boardroom Appointments

Customer Service Manager » North Johannesburg, Johannesburg - Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIP’s proactively together with problem management processes across internal teams and external suppliers Incident Management: Monitor incident manag… • Fri, 11 Sep • IntelliStaff

Customer Service Manager » North Johannesburg, Johannesburg - Reference: JHB003909-KC-1 Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties & Responsibilities Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIP’s proactively together with problem management processes across internal teams and external s… • Fri, 11 Sep • Intellistaff

Customer Service Manager » Johannesburg, Gauteng - / Information systems degree or equivalent experience advantageous ITIL Foundation level essential / Lean Sigma Customer Service...Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues • Fri, 11 Sep • IntelliStaff

Customer Service Manager - Remote, Remote » South Africa - Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIP's proactively together with problem management processes across internal teams and external suppliers Incident Management: Monitor incident manag… • Fri, 11 Sep • Intellistaff Outsourced Services

Customer Service Manager JHB - Northern Suburbs » South Africa - Reference: JHB003909-KC-1 Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIP's proactively together with problem management processes across internal teams and external suppliers Incident Manageme… • Fri, 11 Sep • Intellistaff

Salesperson - Leratong » Kagiso, Mogale City - OPERATIONAL Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved. Ensure Excellent customer relations on the retail floor Product Knowledge and Trends Testing Products Merchandise standards Salespersons Certification Cash Crusaders Protocol RETAIL FLOOR Manage Retail floor – to effectively manage the retai… • Fri, 11 Sep

Customer Service Manager » Gauteng - / Lean Sigma Customer Service / Relationship Management – advantageous Experience with heterogenous complex Enterprise...Job Summary Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA • Thu, 10 Sep • IntelliStaff • R8000 - 10000 per month

Customer Service Manager » Johannesburg, Gauteng - Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager... to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties • Thu, 10 Sep

Sales Representative: Used Vehicles - Motus Toyota Bryanston » Randburg, West Johannesburg - Motus Toyota Bryanston currently holds vacancy for a Sales Representative: Used Vehicles. Reporting to the Manager: Used Vehicles Sales, this position will be suited to an individual who have had exposure in selling used vehicles and the ability to provide excellent customer service. Customer and sale management. Understanding of the compliance governing the motor retail industry would be an advantage. Experience in cold calling to develop a client base Knowledge of dealership policies and proc… • Thu, 10 Sep • Motus Corporation

x2 Sales Representative: New Vehicles - Motus Toyota Kempton Park » Gauteng, South Africa - Motus Toyota Kempton Park currently holds vacancy for a Sales Representative: New Vehicles. Reporting to the Manager: New Vehicles Sales, this position will be suited to an individual who have had exposure in selling vehicles and the ability to provide excellent customer service. Customer and sale management. Understanding of the compliance governing the motor retail industry would be an advantage. Experience in cold calling to develop a client base Knowledge of dealership policies and procedur… • Thu, 10 Sep • Motus Corporation

Store Manager » Westville, Durban - A leading hair and beauty retail company is looking for an experienced Store Manager with strong experience in retail sales, customer service, staff management, stock control and overall store operations to join their team at Pavillion, Westville, Durban. The successful candidate will be responsible for driving sales and profitability, maintaining excellent customer service standards, managing staff effectively and ensuring the store is consistently maintained to a high operational and visual s… • Thu, 10 Sep • Hire Resolve

Operations Manager - Customer Service » Gardens, Cape Town - Our Group Operations Division is looking for an Operations Manager for the Customer Support Team, which is known... as One Team! (This role is based in Gardens, Cape Town (South Africa)) About the Role The Operations Manager is responsible • Wed, 09 Sep • TravelLab

Sales Agent » Pretoria, Tshwane - About the Role We are seeking a motivated Sales Agent to join our dynamic sales team. In this customer-focused role, you will be responsible for generating new business opportunities and maintaining relationships with existing clients. Your ability to deliver tailored solutions will contribute to our company's growth and success. Key Responsibilities - Engage with potential customers to understand their needs and present suitable products or services. - Build and maintain strong relationships w… • Tue, 08 Sep • Pepkor Lifestyle

Customer Service Manager: Consumer/Home Goods (Hybrid, office in Brakpan) » Fairland, West Johannesburg - Introduction An established Consumer/Home and Kitchen brand, entering an exciting new chapter, combining a strong customer base with fresh thinking, new energy and exciting opportunities for growth is looking for a dynamic and mature Customer Services Manager to join their growing team. This is a hybrid role working mostly from home. Must have stable and reliable internet connection This individual will be responsible for providing efficient administrative support, manage Distributor / Sales Fo… • Tue, 08 Sep • Propel Personnel

Customer Service Manager: Consumer/Home Goods (Hybrid, office in Brakpan) R30 000 – R37 000 CTC (depending on qual & exp) » South Africa - An established Consumer/Home and Kitchen brand, entering an exciting new chapter, combining a strong customer base with fresh thinking, new energy and exciting opportunities for growth is looking for a dynamic and mature Customer Services Manager to join their growing team. This is a hybrid role working mostly from home. Must have stable and reliable internet connection This individual will be responsible for providing efficient administrative support, manage Distributor / Sales Force / Public … • Tue, 08 Sep • Propel Personnel

Customer Service Manager » Sandton, Johannesburg - Overall Purpose of the Job: The Customer Service Manager is responsible for improving customer service quality..., principals and bursars. The incumbent will establish and maintain service standards, monitor SLA performance, analyse customer • Tue, 08 Sep • ADvTECH

Branch Manager » Polokwane, Capricorn - OVERVIEW : We require a self-motivated, target driven individual to take accountability and ownership of all branch activities. The role is responsible to communicate and drive daily operations of the branch and ensure its alignment to company goals. The role would drive all people related issues, customer service, sales, stock and credit management within the branch. REPORTING TO : Regional Sales Manager MINIMUM SKILLS & REQUIREMENTS: : Grade 12 / NQF level 4 or the equivalent Drivers Licence … • Tue, 08 Sep

Branch Manager Engineering consumables » Lydenburg, Thaba Chweu - OVERVIEW : We require a self-motivated, target driven individual to take accountability and ownership of all branch activities. The role is responsible to communicate and drive daily operations of the branch and ensure its alignment to company goals. The role would drive all people related issues, customer service, sales, stock and credit management within the branch. REPORTING TO : Regional Sales Manager MINIMUM SKILLS & REQUIREMENTS: : Grade 12 / NQF level 4 or the equivalent Drivers Licence … • Tue, 08 Sep

Customer Service Manager » Sandton, Johannesburg - Overall Purpose of the Job: The Customer Service Manager is responsible for improving customer service quality..., principals and bursars. The incumbent will establish and maintain service standards, monitor SLA performance, analyse customer • Tue, 08 Sep • ADvTECH

Customer Service Manager » Sandton, North Johannesburg - Overall Purpose of the Job: The Customer Service Manager is responsible for improving customer service quality, responsiveness, service consistency, and operational accountability across the shared services function supporting 104 schools. The role is accountable for driving tactical service excellence initiatives across Billing, Collections, Cashbook, Procurement and Accounts Payable functions, while personally managing high-risk and sensitive customer escalations involving parents, vendors, p… • Tue, 08 Sep • Advtech

Engineer – Voice/Data/Wireless Services » Polokwane, Capricorn - Summary: We are seeking a hands-on and technically capable individual to join our team as an Engineer Voice/Data/Wireless Services. The successful candidate will be responsible for installing and maintaining voice, data and wireless services in line with company objectives and procedures, delivering a high standard of workmanship and service to Vox customers. This is a field-based role and may be located in any of our regions. Responsibilities: Install and maintain FttH and FttB routers Install… • Mon, 07 Sep • Vox Telecommunications

CUSTOMER SERVICE MANAGER » Cape Town Region, Western Cape - An established premium solutions business serving leading hospitality and commercial brands is looking to appoint an experienced and commercially astute Customer Service Manager. This is a senior customer relationship and account-management position with full responsibility for the company's existing book of business. The successful candidate will be accountable for customer retention, revenue protection, service delivery and organic account growth. KEY RESPONSIBILITIES Customer Portfolio Owner… • Thu, 03 Sep • ZDS Recruit

Sales and Marketing Manager: Customer Services » Pretoria, Gauteng - About the role We are looking for a Sales and Marketing Manager with a strong emphasis on customer service... and building strong client relationships. The role focuses on understanding customer needs, ensuring excellent service, and growing • Tue, 01 Sep • Hensoldt

Logistics Coordinator » Somerset West, Cape Town Region - The ideal candidate will thrive in a fast-paced environment while maintaining accuracy and attention to detail. Reporting to the Logistics Manager. Responsibilities: Coordinate all logistical processes from point of loading through to final shipping destination. Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements. Maintain and distribute updated transport and shipping information for all stakeholders Ensure that dispatches a… • Tue, 01 Sep

Salesperson - Rembrandt Mall » Paarl, Drakenstein - OPERATIONAL Salespeople are expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached, and handled as per the 6 elements of selling. To generate sales for the store to ensure its targets are achieved. Ensure Excellent customer relations on the retail floor Product Knowledge and Trends Testing Products Merchandise standards Salespersons Certification Cash Crusaders Protocol RETAIL FLOOR Manage Retail floor – to effectively manage the retai… • Tue, 01 Sep

Operations Manager » Durban, eThekwini - We are looking for a results-driven Operations Manager to lead multiple branches within our expanding laundry and dry-cleaning business. The role includes staff management, training, operational oversight, customer service, and profitability management. Strong leadership skills, operational experience, and a hands-on approach are essential. Driver's licence required. Excellent growth opportunities available. • Sat, 29 Aug • A&V Property Management

Customer Service Manager - Australia » South Africa - Join an established Australian mortgage broking team as a Senior Loan Processor, working fully remotely alongside a supportive onshore and offshore crew with genuine room to grow. Role Summary This • Fri, 28 Aug • Tarino

Park / Customer Service Manager - Wadeville » Johannesburg, Gauteng - Reference: JHB003567-JW-1 Park / Customer Service Manager – Wadeville Prism Placements and this national property management business are looking for a people focussed, energetic and customer-driven Park / Customer Service Manager from the property industry who thrives on building relationships and creating a great customer experience to be based in JHB East. Remuneration: R192K C.T.C. per annum (plus R1K fuel allowance pm) Experience & Requirements: Min matric PLUS tertiary qualification ideal… • Thu, 27 Aug • Prism Placements

Operations Manager: Customer Service Department » Johannesburg, Gauteng - Operations Manager: Customer Service Department Manage national customer experience and cargo operations for an air...: Operations Manager, Customer Service Department. The main purpose of this job is to manage and oversee the national customer • Wed, 26 Aug • The Legends Agency

Front Office Manager » Polokwane, Capricorn - Seize the opportunity to advance your career by leading the front office operations at a prominent hospitality establishment. This role offers a significant scope of responsibility within a well-established environment, ideal for professionals ready to make a substantial impact. Area: Polokwane Salary : Market related Where You'll Make an Impact: Manage the daily operations of the Front Office Department, ensuring smooth and efficient service delivery Supervise and support reception and front o… • Sun, 23 Aug

Customer Service Manager » South Africa - Duties & Responsibilities Customer Service Manager Job Overview We are seeking an experienced and customer-focused Customer Service Manager to lead and optimise the day-to-day operations of a customer support team for our client based Paarden Eiland, Cape Town. The successful candidate will be responsible for driving team performance, maintaining high service standards, improving operational efficiency and ensuring a consistently positive customer experience across all support channels. This is… • Fri, 21 Aug • Logic 360

Senior Manager: Customer Service » South Africa - Customer Service & After-Sales Manager. Reporting directly to the Managing Director, you will shape the future of our client... in Business Administration, Management, or a related field. Proven track record in a senior customer service or after-sales • Tue, 04 Aug • OutsideCapital

Customer Service Manager » South Africa - Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed... Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals • Fri, 03 Jul • Huzzle

Customer Service Manager » South Africa - as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager... Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals • Wed, 01 Jul • Huzzle