IT Helpdesk Operator - Head Office - KZN
Al Baraka Bank · Posted 2 days ago
About the role
CORE PURPOSE OF THE JOB To provide efficient and effective technical support to all banking staff and customers... by resolving IT-related issues, ensuring smooth operations and minimizing downtime. MAIN FUNCTIONS OF THE JOB Technical Support
IT Helpdesk Support (IT)
AtripleA Recruitment & Temps · Posted 3 days ago
About the role
Job Summary IT Helpdesk Support Location: Pretoria Salary: R20 000 - R23 000 p.m Responsibilities: Hardware... and Software Support Install and Implement new servers, Linux and Windows Fully configuration of the following services o DNS
Helpdesk Administrator – Property Management Division
The Focus Group · Posted 3 days ago
About the role
is updated and maintained with current data. Identify opportunities to improve helpdesk processes and implement approved changes. Support.... Key Performance Areas (KPAs): Helpdesk Processing Receive, log, and track all facilities-related service requests via
Temporary Helpdesk Assistant
Optimi · Posted 12 days ago
About the role
Optimi is looking for dedicated and customer-orientated individuals to join the Client Engagement team as Helpdesk... skills and can analyse and resolve queries. REQUIREMENTS Certificate in Client Support or similar. Grade 12 Computer
Temporary Helpdesk Assistant
Optimi · Posted 13 days ago
About the role
Optimi is looking for dedicated and customer-orientated individuals to join the Client Engagement team as Helpdesk... skills and can analyse and resolve queries. REQUIREMENTS Certificate in Client Support or similar. Grade 12 Computer
IT Helpdesk Agent - (PTA) Oct 2026
The Talent Room · Posted 16 days ago
About the role
Our client in Pretoria is hiring a Technical Support Agent/ IT Helpdesk Agent. The salary offered is R11... and make recommendations on systems enhancements for optimizations. Team Support: Provide support to Helpdesk Teams
IT Helpdesk Agent - (PTA) Oct 2026
The Talent Room · Posted 16 days ago
About the role
enhancements for optimizations. Team Support: Provide support to Helpdesk Teams by assisting with ticket backlogs when...The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer
IT Helpdesk Agent
Remote Recruitment · Posted 17 days ago
About the role
Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a IT Helpdesk Agent for a UK-based employer, fully... remote from South Africa, owning first-line IT support for a UK team. Role overview You will be the friendly first point
IT Helpdesk Agent
Remote Recruitment · Posted 17 days ago
About the role
Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a IT Helpdesk Agent for a UK-based employer, fully... remote from South Africa, owning first-line IT support for a UK team. Role overview You will be the friendly first point
IT Helpdesk Agent
Remote Recruitment · Posted 17 days ago
About the role
Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a IT Helpdesk Agent for a UK-based employer, fully... remote from South Africa, owning first-line IT support for a UK team. Role overview You will be the friendly first point
IT Helpdesk Agent - (CT) Oct 2026
The Talent Room · Posted 27 days ago
About the role
Our client in CT is hiring a Technical Support Agent/ IT Helpdesk Agent. The salary offered is R11 000,00 per month... enhancements for optimizations. Team Support: Provide support to Helpdesk Teams by assisting with ticket backlogs when
IT Helpdesk Agent - (CT) Oct 2026
The Talent Room · Posted 27 days ago
About the role
enhancements for optimizations. Team Support: Provide support to Helpdesk Teams by assisting with ticket backlogs when...The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer
Service Desk / Helpdesk Support Analyst
ilaunch · Posted 28 days ago
About the role
or equivalent IT Service Management certification Min 2-3 years within a Helpdesk, Service Desk, Desktop Support, or ICT Support...Job Summary Key Responsibilities: Provide first-line and second-line support for ICT incidents, service requests
IT Helpdesk Technician
Stiles Recruit · Posted 29 days ago
About the role
Looking for an IT Helpdesk Technician to provide day-to-day technical support to head office and dealership staff. The.... · Drivers licence. · Experience in an IT helpdesk or desktop support role, including account creation and PC setup. · Basic
Service Desk / Helpdesk Support Analyst
ilaunch · Posted 29 days ago
About the role
Management certification Min 2-3 years within a Helpdesk, Service Desk, Desktop Support, or ICT Support environment supporting...Key Responsibilities: Provide first-line and second-line support for ICT incidents, service requests and user queries
Helpdesk Agent
The Recruitment Council · Posted 30 days ago
About the role
Job Description Role: Helpdesk Agent Catagory: Information Technology Location: Hillcrest, Durban Salary: R8000... to find a dedicated IT Technical Support & Administration Specialist to join their growing team. In this role, you will be the go
Desktop Support / Helpdesk (Level 1) (CPT Onsite)
Datafin · Posted 35 days ago
About the role
require a Desktop Support / Helpdesk (Level 1) person to join their team. A valid drivers and reliable vehicle... / external key relationships – Responsible for all calls that 1st level support cannot resolve. Includes incident and change
IT Helpdesk Technician
Hire Resolve · Posted 50 days ago
About the role
first-line (L1) helpdesk support and service excellence to internal clients, ensuring prompt ticket triage, user guidance... a full spectrum of wealth management, insurance, and advisory solutions, is seeking a IT Helpdesk Technician who will provide
IT Helpdesk Technician
Hire Resolve · Posted 51 days ago
About the role
) helpdesk support and service excellence to internal clients, ensuring prompt ticket triage, user guidance, and basic... of wealth management, insurance, and advisory solutions, is seeking a IT Helpdesk Technician who will provide first-line (L1
IT Helpdesk Technician
Hire Resolve · Posted 51 days ago
About the role
) helpdesk support and service excellence to internal clients, ensuring prompt ticket triage, user guidance, and basic... of wealth management, insurance, and advisory solutions, is seeking a IT Helpdesk Technician who will provide first-line (L1
Junior IT Helpdesk Specialist (User Support)
Stefanutti Stocks Group · Posted today
About the role
Stefanutti Stocks Inland is seeking a Junior User Support Technician to provide first-line IT and Helpdesk support across project sites. The role involves logging and triaging incidents, performing Level 1 troubleshooting for Microsoft 365, Windows 10/11, printers, and basic networking, and ensuring SLA compliance. The position is site-based with nationwide availability and travel between project sites, requiring hands-on support and documentation maintenance. J-18808-Ljbffr
Parts Helpdesk Specialist — Dealer Support & Data Insight
Ford · Posted today
About the role
Ford is seeking a Helpdesk Operator to support the PS&L Helpdesk for Dealers. You will collaborate with internal stakeholders and dealers, using PANDA, MicroCat, SharePoint and other platforms to investigate and resolve enquiries efficiently. You will build strong relationships with dealers and Ford teams, ensuring timely feedback and proactive follow-up on outstanding issues, while maintaining accurate records and contributing to continuous improvement across markets. J-18808-Ljbffr
Junior Field Technician
Techm Studios · Posted today
About the role
Company and Job Description: Our client is a well-established national retailer with a strong footprint across South Africa, committed to delivering seamless customer experiences through reliable and innovative technology solutions. As a Junior Field Technician , you will provide first-line onsite and remote IT support across stores, offices, and operational sites throughout KwaZulu-Natal. Working closely with experienced IT professionals, you'll gain valuable hands-on exposure to troubleshooti…
Helpdesk Support Analyst - Benoni
Placements24 · Posted 2 days ago
About the role
About the Role Our client is seeking a skilled Helpdesk Support Analyst to join their dedicated IT support team in Benoni , Gauteng. This role is essential for providing comprehensive technical assistance to internal users and ensuring the smooth operation of IT systems. You will be responsible for troubleshooting hardware, software, and network issues, offering timely and effective solutions. This is an office-based position, situated in Benoni , where you will work closely with a team of IT p…
IT Helpdesk Support Officer - Kimberley
Placements24 · Posted 2 days ago
About the role
About the Role Our client, a leading mining services company operating in Kimberley, Northern Cape , is seeking a proactive and skilled IT Helpdesk Support Officer. This role is essential for providing first and second-level technical support to ensure the efficient operation of the company's IT systems. The position adopts a hybrid work model, offering a balance between in-office collaboration and remote flexibility. The ideal candidate will possess strong troubleshooting skills, excellent com…
Jnr User Support Technician
Stefanutti Stocks · Posted 2 days ago
About the role
Stefanutti Stocks Inland is seeking a Junior User Support Technician to provide first-line IT and Helpdesk support, resolve incidents, manage user accounts, maintain IT assets and documentation, and ensure SLA compliance. This is a site-based position requiring nationwide availability and travel between project sites. Key Responsibilities: Helpdesk and First-Line Support Serve as the primary point of contact for all IT-related incidents and service requests Log, categorise, prioritise, and upda…
Senior IT Helpdesk Lead - Hybrid Support & Mentoring
Placements24 · Posted 2 days ago
About the role
Placements24 is seeking a Senior Helpdesk Technician in Randburg, Gauteng. You will provide advanced technical support, mentor junior staff, manage IT incidents, and help shape IT policies. The role combines on-site office work with remote tasks, offering flexibility while ensuring team collaboration. The ideal candidate has strong Windows/macOS, network, and security knowledge, relevant IT certifications, and a degree or equivalent experience. J-18808-Ljbffr
Hybrid Helpdesk Analyst: IT Support & User Training
Placements24 · Posted 2 days ago
About the role
Placements24 is seeking a Helpdesk Analyst to join a dynamic software development company in Polokwane, Limpopo. The role supports internal staff and external clients, troubleshooting hardware, software, and network issues, and maintaining IT systems in a hybrid office/remote setup. The ideal candidate will have strong customer service skills, familiarity with ticketing systems, and IT certifications. The role offers a blend of on-site collaboration and remote flexibility within a supportive J-…
Helpdesk Technician - Software & Systems Support
Placements24 · Posted 2 days ago
About the role
About the Role Our client, a leading provider of educational technology solutions, is seeking a skilled Helpdesk Technician with a focus on Software & Systems Support to join their remote team, servicing clients nationwide with a primary operational hub in Polokwane, Limpopo. This role is critical for ensuring that educators and students have seamless access to our client's innovative learning platforms. You will be responsible for diagnosing and resolving technical issues related to software a…
Helpdesk Technician - Software & Systems Support
Placements24 · Posted 2 days ago
About the role
About the Role Our client, a leading provider of educational technology solutions, is seeking a skilled Helpdesk Technician with a focus on Software & Systems Support to join their remote team, servicing clients nationwide with a primary operational hub in Polokwane, Limpopo. This role is critical for ensuring that educators and students have seamless access to our client's innovative learning platforms. You will be responsible for diagnosing and resolving technical issues related to software a…
IT Helpdesk Support
W.A G · Posted 4 days ago
About the role
About W.A G W.A G is a business consulting and services firm operating out of Centurion, South Africa, maintaining a team of 11 to 50 professionals. What you will do You will work on-site at our Centurion office on a 40-hour per week, 12-month contract, providing IT helpdesk support for our internal technology operations and infrastructure. What the role requires An interest in information technology and a strong desire to build a practical foundation in the field. Basic technical aptitude and …
Helpdesk Support Officer
Placements24 · Posted 4 days ago
About the role
About the Role Our client is seeking a proactive and technically skilled Helpdesk Support Officer to join their team in Klerksdorp, North West. This role is critical for providing first-line IT support to employees, resolving hardware and software issues, and ensuring the smooth operation of the company's IT infrastructure. The ideal candidate will possess strong troubleshooting skills, a customer-focused attitude, and the ability to manage multiple support requests efficiently. This is an exce…
IT Helpdesk Support Officer
Placements24 · Posted 4 days ago
About the role
About the Role Our client, a well-established retail organization, is seeking a diligent and technically proficient IT Helpdesk Support Officer to join their team in Mossel Bay, Western Cape . This role is essential for providing first-line technical support to all employees, ensuring the efficient operation of IT systems and equipment. The ideal candidate is a patient and effective communicator with strong troubleshooting skills for hardware, software, and network issues. You will be responsib…
Helpdesk Support Analyst - On-Premise
Placements24 · Posted 4 days ago
About the role
About the Role Our client, a prominent industrial manufacturing company, is seeking an experienced Helpdesk Support Analyst to join their operations in Vereeniging, Gauteng . This is a crucial on-site role requiring a dedicated individual to manage and resolve IT support requests for employees. You will be responsible for diagnosing and troubleshooting a wide range of technical issues, ensuring the smooth operation of IT systems across the organization. The ideal candidate will possess strong t…
Helpdesk Support Analyst - IT Infrastructure
Placements24 · Posted 4 days ago
About the role
About the Role Our client, a prominent financial services organization, is seeking a skilled Helpdesk Support Analyst to join their IT department based in Nelspruit, Mpumalanga . This role is fundamental to ensuring the smooth operation of our client's IT infrastructure by providing timely and effective technical support to all employees. You will be the first line of defense for IT-related issues, addressing hardware, software, and network problems. The ideal candidate will possess strong tech…
IT Helpdesk Support Officer - Systems Administration
Placements24 · Posted 4 days ago
About the role
About the Role Our client, a well-established organization in the financial services sector, requires an IT Helpdesk Support Officer to provide essential technical assistance and systems administration support. This role is fundamental to maintaining the integrity and efficiency of their IT infrastructure, ensuring all employees have reliable access to necessary systems and tools. The ideal candidate will be proactive, possess excellent technical troubleshooting skills, and have a strong commit…
Hybrid Helpdesk Coordinator | IT Support & SLA Champion
Placements24 · Posted 4 days ago
About the role
Placements24 in Benoni, Gauteng, is seeking a disciplined Helpdesk Coordinator for a hybrid role mixing office and remote work. You will manage incoming requests, assign tickets to technicians, monitor SLAs, and contribute to knowledge base improvements. The ideal candidate has proven experience in helpdesk or IT support, strong organization and communication skills, and familiarity with ITIL practices and ticketing systems such as ServiceNow or Jira Service Management. J-18808-Ljbffr
Hybrid IT Helpdesk Administrator | User Support & IT Ops
Placements24 · Posted 4 days ago
About the role
Placements24 is seeking a diligent Helpdesk Administrator in Pretoria, combining remote work with essential in-office tasks. The role focuses on managing the helpdesk, resolving user IT issues, and supporting a growing IT environment within a corporate setting. The ideal candidate will be organized, detail-oriented, and capable of basic troubleshooting across hardware, software, and networks. Hybrid work arrangement and opportunities for IT certification are offered. J-18808-Ljbffr
HubSpot Support Specialist
Wilderness Safaris · Posted 5 days ago
About the role
PRIMARY PURPOSE Were looking for a HubSpot Support Specialist to be the go-to expert for our internal teams using HubSpot across our B2C and B2B operations. Youll combine hands-on technical support with training and enablement, creating a seamless experience that helps teams get the most from the platform. This role is perfect for someone who loves solving problems, explaining complex systems simply, and building processes that stick. Youll split your time between helpdesk support, creating tra…
Helpdesk Support Agent
Placements24 · Posted 6 days ago
About the role
About the Role Our client is seeking a highly skilled and motivated Helpdesk Support Agent to join their fully remote team, serving clients in the Polokwane region and nationally. This role is critical in providing first-level technical support and resolving IT-related issues for employees and customers. You will be the initial point of contact for technical problems, ensuring smooth operations and user satisfaction. This is an ideal position for an individual who is adept at troubleshooting, p…
Helpdesk Support Technician - Midrand
Placements24 · Posted 9 days ago
About the role
About the Role Our client seeks a proficient and customer-focused Helpdesk Support Technician to join their IT team based in Midrand, Gauteng . This role is instrumental in providing timely and effective technical assistance to end-users, resolving hardware, software, and network issues. As a key member of the support team, you will ensure the smooth operation of IT systems and maintain high levels of user satisfaction. This position offers the flexibility of a fully remote work arrangement, al…
Remote Helpdesk Analyst - IT Support
Placements24 · Posted 9 days ago
About the role
About the Role Our client is seeking a dedicated and technically proficient Remote Helpdesk Analyst to join their fully remote IT support team. This is a critical role focused on providing comprehensive technical assistance to employees across the organization. As a fully remote position, you will leverage advanced remote support tools to diagnose and resolve a wide array of IT issues, ensuring minimal disruption to productivity. The ideal candidate will possess strong analytical skills, a proa…
Remote IT Helpdesk Specialist: Solve & Support
Placements24 · Posted 9 days ago
About the role
Placements24 is seeking a skilled Remote IT Helpdesk Specialist to support a distributed team from a home office. You will troubleshoot hardware, software, and network issues, using remote access tools to resolve problems and maintain system availability. The role requires 2 years in IT helpdesk, proficiency with Windows/macOS, and strong English communication. A home office with reliable internet is essential; CompTIA A is a plus. J-18808-Ljbffr
Remote Helpdesk Analyst - IT Support & Troubleshooting Pro
Placements24 · Posted 9 days ago
About the role
Placements24 seeks a dedicated Remote Helpdesk Analyst to join a fully remote IT support team. You will diagnose and resolve a wide range of IT issues for a distributed workforce across South Africa. The role requires strong communication, analytical skills, and experience with Windows, macOS, AD, and Office 365. Remote work is supported with a focus on security, documentation, and collaboration. J-18808-Ljbffr
Bilingual Client Support Helpdesk Specialist
Optimi Learning · Posted 11 days ago
About the role
Optimi Learning is seeking dedicated and customer-oriented individuals to join the Client Engagement team as Helpdesk Assistants. The role focuses on timely responses, accurate feedback, and decisive problem resolution to support clients. Ideal candidates have a Certificate in Client Support or equivalent, Grade 12, and proficiency in MS Office. Afrikaans and English fluency, plus another SA language, will be essential for daily interactions. Centurion-based position. J-18808-Ljbffr
Desktop Technician
Techm Studios · Posted 11 days ago
About the role
Our client is an established manufacturing organisation plays an important role in supplying products to industries across South Africa and beyond. As a Desktop Support Technician, you'll be responsible for providing first-line and second-line support. Whether you're troubleshooting a workstation, setting up network printers, supporting mobile devices, or resolving connectivity issues on the production floor, you'll play a critical role in keeping the business running smoothly. Requirements: Co…
Helpdesk Support Technician
Placements24 · Posted 13 days ago
About the role
About the Role Our client seeks a skilled Helpdesk Support Technician to join their innovative team, based in Rustenburg . This role is essential for providing first-line technical support to internal staff and external customers, ensuring the smooth operation of IT systems and services. You will be responsible for diagnosing and resolving a wide range of technical issues, offering clear and concise guidance. This is a great opportunity for a tech-savvy individual to grow their career in IT sup…
Helpdesk Analyst - IT Support
Placements24 · Posted 13 days ago
About the role
About the Role Our client seeks a skilled Helpdesk Analyst to join their IT support team in Stellenbosch, Western Cape . This role is central to providing first-line technical support to internal employees, ensuring smooth daily operations. You will be responsible for troubleshooting hardware, software, and network issues, responding to support requests, and maintaining IT systems. This hybrid position balances the need for in-person team collaboration with the flexibility of remote work, offer…
Remote-Ready Helpdesk Technician | IT Support & Growth
Placements24 · Posted 13 days ago
About the role
Placements24 seeks a skilled Helpdesk Support Technician to join their team in Rustenburg. The role provides first-line technical support to staff and customers, diagnosing and resolving a wide range of issues to ensure smooth IT operations. You will handle tickets, user accounts, and basic networking while contributing to a knowledge base and collaborating with senior technicians. Growth opportunities are highlighted with learning and certifications. J-18808-Ljbffr
L1 Support Desk / Helpdesk Consultant
Equity People · Posted 14 days ago
About the role
Introduction Leading MSP that provides a great culture and a platform to grow your career is looking for YOU! This position will suit someone who is young, passionate about IT and customer service. Must be fluent in Afrikaans please, live in close proximity to Rivonia and have a driver's license and own transport. Duties & Responsibilities Diagnosis of tickets logged Provision of first line technical support to corporate client base Supporting issues around: O365 MS Office Hardware related Clou…
Service Desk / Helpdesk Support Analyst
iLaunch · Posted 15 days ago
About the role
Cape Town based | Contract opportunity | Hybrid Established Organisation is looking for a Service Desk / Helpdesk Support Analyst to provide first-line and second-line ICT support to users across the organisation. Key Responsibilities: Provide first-line and second-line support for ICT incidents, service requests and user queries. Escalate unresolved incidents to the appropriate technical teams or third-party service providers. Provide ongoing communication and support to users throughout the r…
IT Helpdesk & Network Support Intern
Kabstrading Co · Posted 19 days ago
About the role
Kabstrading Co. is seeking an IT Helpdesk Engineer to respond to and resolve tickets, provide client support by phone, and perform remote and on-site troubleshooting. The role involves servicing PCs, servers, and network gear, rolling out installations and upgrades, and assisting with new solutions alongside system engineers. Ideal candidates will manage time reports for the line manager, communicate effectively with clients, and contribute to research and implementation of new products and J-1…
IT Internship: Hands-On Helpdesk & Network Support
Kabstrading Co · Posted 19 days ago
About the role
Kabstrading Co is seeking an IT support professional in Pietermaritzburg to handle helpdesk tickets, provide phone support to clients, and deliver remote and on-site assistance. The role includes maintaining activity reports and timekeeping for the line manager, plus servicing and configuring PCs, servers, and network gear. You will collaborate with system engineers on research and deployment of new solutions and oversee rollout projects. J-18808-Ljbffr
IT Helpdesk Support
Placements24 · Posted 20 days ago
About the role
About the Role Our client is actively seeking a skilled IT Helpdesk Support professional to join their fully remote team, servicing clients across various regions from a Polokwane hub. This role is critical for delivering timely and effective technical assistance to end-users, ensuring the smooth operation of IT systems and services. You will be the primary point of contact for troubleshooting hardware, software, and network issues, providing solutions that minimize downtime and maximize user p…
IT Helpdesk Support
CallForce · Posted 20 days ago
About the role
Job Details Location: All Regions Languages: C++, C#, Java, .Net Distance options: Any, 5 km, 10 km, 20 km, 30 km, 40 km, 100 km, 100 km Contract: Contract, Full Time, Part Time Responsibilities Support operations and other support services with helpdesk requests. Attend to tickets logged in a timely and efficient manner. Raise any deviations with the Head of IT. Ensure employees are adhering to IT protocols. J-18808-Ljbffr
Remote Helpdesk Support Specialist
Placements24 · Posted 20 days ago
About the role
About the Role Our client is seeking a skilled and self-motivated Remote Helpdesk Support Specialist to join their fully virtual IT team. This position is critical for providing responsive and effective technical support to employees across the organization, ensuring seamless IT operations regardless of location. You will diagnose and resolve a wide range of hardware, software, and network issues, contributing to a productive and efficient workforce. This fully remote role is perfect for experi…
Helpdesk Support Analyst (Hybrid)
Placements24 · Posted 20 days ago
About the role
About the Role Our client is looking for a skilled Helpdesk Support Analyst to provide essential technical support and troubleshooting to their employees and clients in Paarl . This on-site role is crucial for maintaining the operational efficiency of IT systems and resolving technical issues promptly. You will be a key member of the IT support team, ensuring that all technical challenges are addressed with expertise and a focus on minimizing disruption. This position is ideal for an individual…
Senior Helpdesk Support Engineer
Nambiti Technologies Ltd · Posted 20 days ago
About the role
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on unec…
On-Site IT Helpdesk Support Specialist
Placements24 · Posted 20 days ago
About the role
Placements24 in Paarl is seeking a skilled Helpdesk Support Analyst to provide essential technical support and troubleshooting to employees and clients on-site. You will play a key role in maintaining IT systems and resolving issues quickly to minimize downtime. Join a proactive IT team focused on technical excellence. The role involves handling tickets, hardware/software installation, and documentation. Strong problem-solving and clear communication are essential for success. J-18808-Ljbffr
Remote IT Helpdesk Support Specialist
Placements24 · Posted 20 days ago
About the role
Placements24 is seeking an IT Helpdesk Support specialist to join a fully remote team serving clients across regions from a Polokwane hub. You will be the first point of contact for troubleshooting hardware, software, and network issues, ensuring minimal downtime and productive end-users. You will diagnose, resolve incidents via phone, email, and remote tools, install and configure systems, document solutions, and escalate complex issues when needed. J-18808-Ljbffr
SharePoint Helpdesk Support (DBN) (HLR7923)
Helen Lucre Resourcing Ltd. · Posted 20 days ago
About the role
Job Overview To receive, log, assign, track, manage and report on all company's Support Desk tickets received. These tickets will include End User Support and Environment Support to monitor and report on backups and available server space. This is a client-focused position – the individual must have excellent verbal, written, listening and communication skills, great communication skills; must be able to analyse and solve customer problems; pay attention to detail and be well organised. Duties …
Remote Helpdesk Support Pro — Grow with IT Certification
Placements24 · Posted 20 days ago
About the role
Placements24 is seeking a skilled Remote Helpdesk Support Specialist to join our fully virtual IT team. You will diagnose and resolve a wide range of hardware, software, and network issues from your home office. This role requires strong communication, independent work habits, and a proactive approach to user support. We offer a competitive salary, remote work bonus potential, health coverage, PTO, equipment stipend, and opportunities for IT certifications. J-18808-Ljbffr
IT Systems Engineer (Tier 1) - Helpdesk & Field Support
K2 Recruit · Posted 20 days ago
About the role
Our client a leading MSP in the mid-corp space are looking for T1 IT System Engineers to join their dynamic and growing team. The primary role of the IT Systems Engineer (T1) is responsible for providing technical support and assistance to all the company's clients. The IT Systems Engineers may interact with customers by phone or in-person to identify and diagnose issues, categorize and record reported queries and provide solutions. The IT Systems Engineers will advise users on appropriate cour…
Rustenburg Helpdesk Pro: IT Support & Troubleshooter
Placements24 · Posted 20 days ago
About the role
Placements24 is seeking a Helpdesk Administrator in Rustenburg to manage and resolve technical issues for office users. You will log, prioritize, and resolve tickets, acting as a liaison with IT/service teams to ensure efficient operations. The role requires a solid IT background, strong troubleshooting skills, and excellent communication to assist users of varying technical abilities in a dynamic office setting in Rustenburg. J-18808-Ljbffr
IT Helpdesk Intern — Hybrid Support & Onboarding
Company : Cape Nature · Posted 20 days ago
About the role
Cape Nature seeks a proactive Graduate Intern - IT Helpdesk Technician to join the IT team in Cape Town. You will support end-users, log and resolve incidents, and assist with device setup and user account provisioning across sites. The role emphasizes hands-on troubleshooting, timely updates, and clear communication with both technical and non-technical users while contributing to service delivery improvements. J-18808-Ljbffr
First Line IT Helpdesk: Windows & Mac Support
Velocity Technology Group · Posted 20 days ago
About the role
As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more complex matters to level two support or the appropriate IT team. The successful candidate should be service oriented, detail focused, eage…
Tech Support Consultant — Helpdesk & Training
The Core Group · Posted 20 days ago
About the role
iStore, Africa's largest Apple Premium Reseller, is seeking a Technical Support Technician for our Johannesburg team. You will provide technical support to iStore customers, troubleshoot issues, and deliver software helpdesk assistance with professionalism. You will also provide training and guidance to customers when required, ensuring an exceptional support experience and quick resolution of queries. J-18808-Ljbffr
Service Desk / Helpdesk Support Analyst
Techm Studios · Posted 29 days ago
About the role
Key Responsibilities: Provide first-line and second-line support for ICT incidents, service requests and user queries. Escalate unresolved incidents to the appropriate technical teams or third-party service providers. Provide ongoing communication and support to users throughout the resolution process. Assist with service request fulfilment and problem identification. Contribute to maintaining issue, risk, and action registers. Support service quality monitoring and continuous improvement initi…
Service Desk / Helpdesk Support Analyst
iLaunch · Posted 29 days ago
About the role
Cape Town based | Contract opportunity | Hybrid Established Organisation is looking for a Service Desk / Helpdesk Support Analyst to provide first-line and second-line ICT support to users across the organisation. Key Responsibilities: Provide first-line and second-line support for ICT incidents, service requests and user queries. Escalate unresolved incidents to the appropriate technical teams or third-party service providers. Provide ongoing communication and support to users throughout the r…