German Speaking Customer Advisor
Ignite · Posted today
About the role
Experience: 12+ months within global call centers OR the travel/airline industry. Education & Background: Grade 12 / Matric
Manager - Cloud Contact Center Solutions
Innovazi Consulting · Posted 1 days ago
About the role
, Session Border Controllers (SBCs), IVR, call routing, carrier connectivity, and outbound dialling solutions. Experience... integrating CRM, Workforce Management (WFM), Quality Management (QM), call recording, analytics, AI, and other contact centre
Data Analyst - Cape Town
Blu Label · Posted 3 days ago
About the role
channels and call centers. Key Responsibilities: Database & Campaign Selections Query, extract, and match data... from customer databases to prepare target lists for marketing campaigns (direct marketing, digital, and call centers
Customer Service Agent - Call Center
Redial · Posted 3 days ago
About the role
on your feet and deliver great service consistently — we want YOU! What we're looking for: Previous call centre / BPO
Manager - Cloud Contact Center Solutions
Innovazi Consulting · Posted 5 days ago
About the role
(SBCs), IVR, call routing, carrier connectivity, and outbound dialling solutions. Experience integrating CRM, Workforce... Management (WFM), Quality Management (QM), call recording, analytics, AI, and other contact centre technologies. Proven
French International Call Centre Agent
Merchants SA · Posted 9 days ago
About the role
Associate Industry Telephone Call Centers Banking Employment Type Full-time Job Functions Finance Customer... for an international client. Willing to work evening shifts/weekends. Exceptional customer service experience. At least 6 months call
Call Centre Agent (Senior Associate) - Collections
WNS Global Services · Posted 10 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful.... Previous customer service or call centre experience in a collections environment is a must. If you thrive in a fast-paced
Call Centre Head of Operations (Senior Group Manager) - Insurance Night Shift
WNS Global Services · Posted 16 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful
DCO Tech Intern
Amazon · Posted 18 days ago
About the role
future with us. This is a unique opportunity to work in some of the most cutting-edge data centers in the world. Amazon... data centers are large-scale, high-density facilities where you will help change the face of cloud technology in the region
Cloud Contact Center Manager
EQPlus Technologies · Posted 19 days ago
About the role
, VoIP, IVR, call routing, carrier connectivity, and telephony integrations Lead cloud migrations, implementations, platform
Cloud Contact Center Manager
EQPlus Technologies · Posted 19 days ago
About the role
, progressive, and preview dialing Manage SIP, VoIP, IVR, call routing, carrier connectivity, and telephony integrations Lead
Call Centre Agent (Senior Associate) - Insurance Night Shift
WNS Global Services · Posted 20 days ago
About the role
countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful.... Previous customer service or call centre experience is a must. If you thrive in a fast-paced environment and love helping
Sanlam Financial Adviser: Wealth Solutions
Santam · Posted 24 days ago
About the role
. Customer Needs Clarification- Level 6 - Adaptation Set clear objectives for each sales call or meeting; tailor standard... trust within the buying centers in the client's organization. Typically works independently and provides guidance. Closes
Sanlam Financial Adviser Cape Town
Santam · Posted 26 days ago
About the role
. Customer Needs Clarification- Level 6 - Adaptation Set clear objectives for each sales call or meeting; tailor standard... trust within the buying centers in the client's organization. Typically works independently and provides guidance. Closes
I.T. Operations Lead
Huddle Education · Posted 33 days ago
About the role
's no-fee and low-fee public educational institutions. Crucially, our approach centers on empowering educators directly... / Success Measures Call-out rate per classroom: reduced Vendor-delivered installs on schedule and passing QA Reduced cost
Isindebele Contact Center Agent
mPower People Solutions · Posted 69 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Xitsonga Contact Center Agent
mPower People Solutions · Posted 69 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Call Center Team Leader
mPower People Solutions · Posted 69 days ago
About the role
A Call Center Team Leader drives team performance by coaching agents, monitoring KPIs (CSAT, AHT, SLA), and resolving... coverage during peak hours. Skills: Leadership: Mentoring, Performance Management, Coaching. Technical: Call Center
Tshivenda Contact Center Agent
mPower People Solutions · Posted 69 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Contact Center Agent
mPower People Solutions · Posted 69 days ago
About the role
include but are not limited to: Answer call and respond to customer requests Provide customers with product and service... information Identify, research, and resolve customer issues using the in-house operating system Complete call logs and reports
Collections Call Centre Manager
Red Ember Recruitment Ltd · Posted today
About the role
Red Ember Recruitment is seeking a Collections Call Centre Manager toLead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effective people leadership, portfolio management, campaign optimisation and operational control, while ensuring compliance with company policies, quality standards and applicable regulaLead and manage the Collections Call Centre to deliver agreed collections and customer rehabilitation targets through effectiv…
Call Center Sales Representative
Royal York Property Management, inc. · Posted today
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Cape Town, Western Cape, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Call Center Sales Representative Schedule: Full-time, aligned with U.S. Eastern Time business hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Royal York Property Management is hiring Call Center Sales Representati…
Outbound Call Center Representative
Royal York Property Management · Posted today
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Outbound Call Center Representative Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Position Royal York Property Management is hiring Outbound Call Center Representatives to speak with residential property owners about its rental‑guarantee program. The program costs C$100 per month. If a covered tenant does not pay rent, the program is …
Call Center Sales Representative
Royal York Property Management, inc. · Posted today
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Johannesburg, Gauteng, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Share this job: Call Center Sales Representative Schedule: Full-time, aligned with U.S. Eastern Time business hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Royal York Property Management is hiring Call Center Sale…
Outbound Call Center Representative
Royal York Property Management, inc. · Posted today
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Cape Town, Western Cape, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Outbound Call Center Representative Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Position Royal York Property Management is hiring Outbound Call Center Representatives to speak with residential property owners abo…
Outbound Call Center Representative
Royal York Property Management, inc. · Posted today
About the role
Appointment Setting, Call Centre, Customer Aquisition, Customer Service, Inside Sales, Outbound Sales, Sales Type Full-Time · Remote Location(s) Johannesburg, Gauteng, South Africa Compensation CAD $40,000 - CAD $50,000 Annually Share this job: Outbound Call Center Representative Remote | Full-Time | U.S. Eastern Time Business Hours Annual Target Earnings: C$40,000–C$50,000 The Position Royal York Property Management is hiring Outbound Call Center Representatives to speak with residential prope…
Call Center Sales Representative
Royal York Property Management · Posted today
About the role
Call Center Sales Representative Schedule: Full-time, aligned with U.S. Eastern Time business hours Annual Target Earnings: C$40,000-C$50,000, based on performance Location: Remote The Opportunity Royal York Property Management is hiring Call Center Sales Representatives to speak with residential property owners about its rental-guarantee program. The program costs C$100 per month. If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the pro…
Call Center Sales Representative
Langford Staffing · Posted today
About the role
Schedule: Full-time, aligned with U.S. Eastern Time calling hours Annual Target Earnings: C$40,000–C$50,000, based on performance Location: Remote The Opportunity Langford Staffing is recruiting experienced Call Center Sales Representatives for a client operating high-volume consumer calling campaigns. You will speak with consumers through an automatic dialer, explain the reason for the call, ask brief qualification questions, handle objections, and connect interested consumers with the appropr…
Outbound Call Center Representative
Langford Staffing · Posted today
About the role
Remote | Full-Time | U.S. Eastern Time Hours Annual Target Earnings: C$40,000-C$50,000 The Position Langford Staffing is hiring Outbound Call Center Representatives for a client running high-volume consumer calling campaigns. You will contact company-provided leads through an automatic dialer, explain the purpose of the call, ask qualification questions, respond to objections, and connect qualified consumers with a sales representative. You will not complete the final sale. Your primary objecti…
Collections Call Centre Leader: People & Campaigns
Red Ember Recruitment Ltd · Posted today
About the role
Red Ember Recruitment (PTY) Ltd seeks a Collections Call Centre Manager to lead and manage the team to hit targets in collections and customer rehabilitation. You will drive people leadership, portfolio management, campaign optimisation and operational control while ensuring compliance with policies and regulatory requirements. Key responsibilities include developing team leaders, overseeing daily operations, and delivering management reports. J-18808-Ljbffr
Call Centre Team Leader
FirstRand Bank Limited · Posted 2 days ago
About the role
Job Description Responsible for leading a team of agents to consistently meet performance targets while ensuring exceptional customer satisfaction. This job blends sales and customer service, including cross-selling and nurturing client relationships. Hello Future Call Centre Team Leader Welcome to DirectAxis; the home of the changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team, you will b…
Call Centre Manager, Bloemfontein
Mirna Butler Recruitment · Posted 3 days ago
About the role
Our client is seeking a dynamic and experienced Call Centre Manager to lead their Bloemfontein -based team. They are looking for a strong leader who thrives in a fast-paced environment and is passionate about delivering excellent service and operational excellence. Join our client and help drive customer satisfaction and operational excellence! Minimum requirements Matric Relevant tertiary qualification in Business Management, Customer Service, or a related field will be advantageous Minimum 3-…
Call Centre Team Leader
WesBank · Posted 3 days ago
About the role
Call Centre Team LeaderApply: Cape Town: Full time: Posted Today: End Date: October 14, 2026 (5 days left to apply): R53164 Job DescriptionResponsible for leading a team of agents to consistently meet performance targets while ensuring exceptional customer satisfaction. This job blends sales and customer service, including cross-selling and nurturing client relationships.Hello Future Call Centre Team Leader Welcome to DirectAxis; the home of the changeables. We design for the shapeshifters and…
Call Centre Team Leader
RMB · Posted 3 days ago
About the role
Call Centre Team LeaderBy clicking \"Accept\", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Click here to read our cookie policy. Call Centre Team LeaderApply: Cape Town: Full time: Posted Today: End Date: November 4, 2026 (6 days left to apply): R53164 Job DescriptionResponsible for leading a team of agents to consistently meet performance targets while ensuring exceptional customer satisfaction. This jo…
Call Centre Team Leader
RMB Nigeria Limited · Posted 3 days ago
About the role
Call Centre Team LeaderApply: Cape Town: Full time: Posted Today: End Date: November 4, 2026 (6 days left to apply): R53164 Job DescriptionResponsible for leading a team of agents to consistently meet performance targets while ensuring exceptional customer satisfaction. This job blends sales and customer service, including cross-selling and nurturing client relationships.Hello Future Call Centre Team Leader Welcome to DirectAxis; the home of the changeables. We design for the shapeshifters and…
Call Center Agent (Remote, Edenvale)
Blacksmith Agency LLC · Posted 3 days ago
About the role
About The Role Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn …
Call Center Team Lead: Growth & Service
WesBank · Posted 3 days ago
About the role
Wesbank in Cape Town seeks a Call Centre Team Leader to guide a team of agents, drive sales and deliver exceptional customer service. The role blends banking product cross-selling with service excellence and governance, reporting on outcomes and driving performance improvements. The ideal candidate holds a FAIS-recognised qualification with 4–5 years in a client services/call centre setting and solid leadership capabilities. This is a full-time, on-site position in South Africa. J-18808-Ljbffr
Call Center Agent (Remote, Polokwane)
Blacksmith Agency LLC · Posted 4 days ago
About the role
About The Role Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Center Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. Blacksmith Agency Sales Full time Remote (South Africa) About The Role Blacksmith Agency is hiring Sales Development Representatives …
Call Centre Manager
ReWorks Solutions · Posted 9 days ago
About the role
Location Remote Employment Type Full-Time (US hrs - 9am-5pm EST) Company ReWorks Solutions Key Responsibilities Lead, mentor, and manage the call center team to achieve individual and team performance goals Develop and implement effective call center strategies and processes to enhance customer satisfaction and operational efficiency Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement necessary changes Conduct regular training sessions to improv…
Junior Call Centre Developer
Badger Holdings · Posted 10 days ago
About the role
Junior Call Centre Developer Location: George, On-site Keep people connected. Make technology work smarter. Help shape the future of customer experience. Love solving technical challenges? Curious about AI, automation and the technology that powers great customer experiences? We're looking for a Junior Call Centre Developer who enjoys getting hands‑on with technology, figuring things out and making a real difference. This isn't just another IT support role. You'll be part of the team keeping ou…
Head Of Call Centre
Hire Resolve · Posted 20 days ago
About the role
Want to build something from the ground up? This is not your typical Call Centre Manager role. Hire Resolve's client is looking for a hands-on, commercially minded Contact Centre leader who is ready to take ownership of a brand-new operation and help build a high-performing Contact Centre from the ground up. Our client is a fast-growing South African fintech launching its local operation in Cape Town, and this is your opportunity to play a key leadership role from day one. You won't simply inhe…
Call Centre Manager
Maverick Telecommunications · Posted 24 days ago
About the role
Our business in the telecommunications retail industry is seeking an experienced Call Centre Manager to join our existing team. The Call Centre Manager will be responsible for the retention of our current client base and ensuring maximum results in the most cost effective manner while also endeavouring to handle as many client complaints as possible through the inbound structure. The inbound structure is also required to convert calls into leads. Suitable candidates must have very strong operat…
Call Centre Operator
Go Skills Cafe · Posted 24 days ago
About the role
R 16,000.00 - 24,000.00 (South African Rand) Position: Call Centre OperatorCompany Overview:Raiden Global is a leading global provider of innovative solutions in the field of technology and communications. We are committed to delivering exceptional customer service and are looking for a highly motivated Call Centre Operator to join our team.Job Summary:As a Call Centre Operator, you will be responsible for handling incoming and outgoing calls from customers and providing them with efficient and…
Greek Call Center Representatives
Mass Markets · Posted 24 days ago
About the role
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…
French Call Center Representatives
MCI Careers · Posted 24 days ago
About the role
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…
German Call Center Representatives
MCI Careers · Posted 24 days ago
About the role
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…
Spanish Call Center Representatives
MCI Careers · Posted 24 days ago
About the role
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…
French Call Center Representatives
MCI · Posted 24 days ago
About the role
Job Overview French Call Center Representative position at MCI. The role involves engaging with customers across various campaigns and supporting overall business operations via high‑quality communication and service delivery. Key Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required Accurately capture and maintain customer information and records Deliver a professional and posi…
Spanish Call Center Representatives
MCI · Posted 24 days ago
About the role
About the Role We are looking for confident and professional Spanish Call Center Representatives to join our growing team. These individuals will engage with customers across a variety of campaigns and support overall business operations through high‑quality communication and service delivery. Key Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required Accurately capture and maint…
Mandarin Call Center Representatives
MCI · Posted 24 days ago
About the role
Mandarin Call Center Representative Confident professionals with strong communication skills, a positive attitude, and the ability to thrive in a fast‑paced environment will engage with customers across a variety of campaigns and support overall business operations through high‑quality communication and service delivery. Key Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required …
Director - Call Center Operations
MCI · Posted 24 days ago
About the role
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. MCI delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-…
Cantonese Call Center Representatives
MCI · Posted 24 days ago
About the role
We are looking for confident and professional Cantonese Call Center Representatives to join our growing team. This opportunity is ideal for individuals with strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test. Key Responsibilities Professionally handle customer interactio…
Portuguese Call Center Representatives
MCI · Posted 24 days ago
About the role
Job Summary We are looking for confident and professional Portuguese Call Center Representatives to join our growing team. This opportunity is ideal for individuals with strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment. Key Responsibilities Professionally handle customer interactions across multiple communication channels Provide assistance, information, and support to customers when required Accurately capture and maintain custom…
Italian Call Center Representatives
MCI Careers · Posted 24 days ago
About the role
POSITION OVERVIEW We are looking for confident and professional Italian Call Center Representatives to join our growing team. This opportunity is ideal for individuals with strong communication skills, a positive attitude, and the ability to work effectively in a fast‑paced environment. The role involves engaging with customers across a variety of campaigns and supporting overall business operations through high‑quality communication and service delivery. POSITION RESPONSIBILITIES Key Responsib…
Team Leader (Call Centre)
WNS · Posted 24 days ago
About the role
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 an…
Call Center Representative - Weekend Remote Jobs
Progressive Technology · Posted 24 days ago
About the role
Job Summary Progressive Technology is seeking motivated and customer-oriented individuals to join our remote weekend call center team. As a Call Center Representative, you will be the first point of contact for our clients, providing exceptional support, resolving inquiries, and ensuring a positive experience. This role is ideal for those seeking flexible weekend work from the comfort of their home while contributing to a dynamic, fast-growing company. Key Responsibilities Handle inbound and ou…
Remote Airline Call Center Specialist
The Elite Job · Posted 24 days ago
About the role
Job Summary The Elite Job is seeking enthusiastic and service-oriented individuals to join our team as Airline Call Center Representatives – Remote Support , catering to one of the leading global airline clients. This is a full-time, work-from-home position ideal for professionals with a passion for customer service, communication, and aviation. You will be the first point of contact for travelers, handling inquiries related to bookings, flight changes, baggage, cancellations, and more — al…
Bilingual Spanish Call Center Specialist
MCI · Posted 24 days ago
About the role
MCI is looking for confident and professional Spanish Call Center Representatives to join our growing team in Cape Town, South Africa. The successful candidates will handle customer interactions, providing assistance and delivering high-quality service across various campaigns. This role requires fluency in both English and Spanish, alongside a strong customer service background. Join MCI and be part of a diverse and inclusive environment. J-18808-Ljbffr
Remote Healthcare Call Center Supervisor
Inizio Medical · Posted 24 days ago
About the role
Inizio Engage in Cape Town seeks an experienced Call Center Supervisor to lead healthcare contact centre operations, coaching staff, ensuring HIPAA/POPIA compliance, and driving performance against client KPIs. The role emphasizes patient focus, quality oversight, and continuous improvement in a fiscally responsible manner. The successful candidate will monitor quality, manage staffing, develop training, and collaborate with internal stakeholders to deliver efficient, compliant, and J-18808-Ljb…
Bilingual Cantonese Call Center Representative
MCI · Posted 24 days ago
About the role
MCI in Cape Town is seeking confident Cantonese Call Center Representatives to join our growing team. You will handle customer interactions across channels, provide information and support, and maintain accurate records to deliver a professional customer experience. The ideal candidate has Grade 12, 1–2 years in customer service within a BPO, fluent in English and Cantonese, strong communication skills, and the ability to work in a fast‑paced, target‑driven environment. Apply on our careers pag…
Bilingual French Call Center Representative
MCI · Posted 24 days ago
About the role
LOCATION Cape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our …
Call Center Supervisor - Licensed (Remote)
Inizio Medical · Posted 24 days ago
About the role
Job Purpose/Overview The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact centre operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members. The Call Center Supervisor is responsible for ensuring the team delivers service that meets or exceeds agreed client goals while fostering a culture of operational excellence, regulatory compliance, patient focus, and continuous …
Greek Call Center Specialist | Remote Options
MCI · Posted 24 days ago
About the role
MCI is seeking Greek-speaking call center representatives in Cape Town to engage with customers across various campaigns and deliver high-quality service. The role requires strong communication skills, a positive attitude, and the ability to perform in a fast-paced environment. Applicants must complete a full application on our careers page, including screening questions and a brief pre-employment test. The job supports on-site and remote call center operations as part of a growing, tech-enable…
Call Centre Advisor — Customer Care & Solutions
Go Skills Cafe · Posted 24 days ago
About the role
Raiden Global is seeking a Call Centre Operator to manage inbound and outbound calls, provide accurate information, and resolve inquiries efficiently. You will help maintain customer satisfaction and build strong client relationships. The role requires a high school diploma, strong communication, problem-solving skills, and the ability to multitask in a fast-paced environment. Shifts may include evenings and weekends. J-18808-Ljbffr
Director of Global Call Center Operations & Partnerships
MCI · Posted 24 days ago
About the role
MCI is seeking an experienced Director of Call Center Operations to lead performance and governance of contact center partners. This role will oversee outsourced and captive operations, ensuring top-tier service delivery while driving performance and continuous improvement across locations and partners. The successful candidate will manage executive relationships, optimize operational performance, and align business objectives with customer experience goals. J-18808-Ljbffr
Portuguese Bilingual Call Center Agent (Remote)
MCI Careers · Posted 24 days ago
About the role
MCI Careers in Cape Town is seeking Portuguese Call Center Representatives to join our growing team. You will engage with customers across campaigns and deliver high-quality service. The ideal candidate has 1–2 years in customer service, is fluent in English and Portuguese, and comfortable in a fast-paced, target-driven environment. Grade 12 and strong communication skills are a must. J-18808-Ljbffr
Portuguese Call Center Agent - Bilingual Support
MCI · Posted 24 days ago
About the role
MCI in Cape Town is seeking confident Portuguese Call Center Representatives to join our growing team. This role requires strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. The ideal candidate will have 1–2 years in customer service within a BPO, fluency in English and Portuguese, and excellent written and verbal communication. A professional, adaptable, and customer-focused mindset is essential. J-18808-Ljbffr
Bilingual French CX Call Center Agent
MCI · Posted 24 days ago
About the role
MCI in Cape Town is seeking professional and customer-focused bilingual French Call Center Representatives to join our team. You will provide exceptional support to English- and French-speaking clients, handling inquiries and service requests efficiently. The ideal candidate is fluent in English and French, with strong communication skills, and thrives in a fast-paced contact center environment. Flexibility for shifts is required and opportunities for learning and development are available. J-1…
Bilingual Call Center Agent - English & Spanish
MCI · Posted 24 days ago
About the role
MCI in Cape Town, South Africa, is seeking motivated bilingual call center representatives to support inbound customer service and technical support programs for diverse clients. You will assist customers in English and Spanish, resolve inquiries, troubleshoot basic issues, and document interactions with accuracy and confidentiality. This full-time role offers ongoing training, career advancement to supervisory or QA positions, and the opportunity to contribute to a growing global organization …