Business Development Manager - B2B
Pointer Strategy · Posted 1 days ago
About the role
Business Development Manager â Growth Systems | $100Kâ$120K Base + Super | $190K+ OTE | Brisbane (Hybrid) Sell... a model thatâs already proven. Close in two meetings. Get in early on the next vertical. This business started
Senior Business Analyst (Specialist)
NSW Health · Posted 1 days ago
About the role
. Join a passionate team dedicated to innovation and creativity. About the role The HM4 Senior Business Analyst (Specialist) manages..., AI-driven and agentic solutions across NSW Health. The Senior Business Analyst is responsible for: Leading engagement
Business Development Manager
ReelWork · Posted 1 days ago
About the role
their business. CafĂ©s, restaurants, barsâyour territory is full of people worth meeting. Cold emailing is banned. Yes, really... cope with the separation. What youâll be doing Hunting for new business through venue walk-ins, calls and face-to-face
Business Manager - Hawthorn East
Coles Group · Posted 1 days ago
About the role
suppliers business, key drivers and metrics. Create innovative ways to develop new business and deliver consistent growth... and communicate effectively to the wider business Maintain customer retention by focusing on end to end solutions and joint
Business Development Manager - Melbourne
SalesHQ · Posted 1 days ago
About the role
Are you a genuine new business hunter who thrives on opening doors, building relationships and closing deals...? We've partnered with an established and growing commercial cleaning business that's looking for an experienced, commercially driven
Technical Business Analyst - Payments
Macquarie Group · Posted 1 days ago
About the role
across Consumer, Business and Wealth Banking to move money securely and efficiently. We work closely with business, product... As a Payments Business Analyst, you will act as the link between business stakeholders, product teams and engineers, helping
National Manager Packaged - Business Development - Hawthorn East
Coles Group · Posted 1 days ago
About the role
. This includes leading a team of Business Managers and working to further develop our sales strategy and customer value proposition... through coaching and development of Business Managers and leverage new and innovative ways to engage and motivate. Drive
Business Analyst
Chubb · Posted 1 days ago
About the role
Job Category: Software Engineering Job Description: About the Role: As a Business Analyst, you will play a key... role in shaping business and systems solutions within the Commercial Insurance (CI) Transformation program. Working
Business Development Executive
Kennedy Reid · Posted 1 days ago
About the role
Business Development Executive We're partnering with a leading global insurance broking business to recruit... a motivated Business Development Executive to join their growing team. This is a fantastic opportunity
Senior Business Analyst (UKG System SME)
State Government of Victoria · Posted 1 days ago
About the role
, requiring strong business analysis to translate complex operational, industrial, workforce and system requirements... into practical end-to-end processes and solution outcomes. The Senior Business Analyst will lead complex analysis across business
EOI - Business Manager - Pine Rivers Special School
Queensland Government · Posted 1 days ago
About the role
Are you an experienced business services professional looking for your next opportunity? Pine Rivers Special School... is seeking expressions of interest for a Business Manager to oversee key administrative, financial and operational functions. Use
Business Category Coordinator - Soft Drinks
Coles Group · Posted 1 days ago
About the role
, and experience to every Business Unit across Coles Supermarkets and Liquor. About the role We currently have an opportunity... for a Business Category Coordinator to join the beverages (Soft Drinks, Energy, Iced Tea & Cold) team. Reporting to the Senior
TEMPORARY SSO3 - SALISBURY HEIGHTS PS - BUSINESS MANAGER
Department for Education · Posted 1 days ago
About the role
Position No: 2027-1177-SS3-B-0-3 Applications Close: 05/11/2026 11:30 PM Position Descriptor: The business manager...(s): Business Manager / Administrator Information: [email protected] phone 8258 7299 School Website: We value
Business Development Manager ANZ
Lucas Group · Posted 1 days ago
About the role
The Lucas Group is seeking an experienced Business Development Manager to drive growth for an established agricultural... and horticultural technology business specialising in irrigation control systems. This is an exciting opportunity for a commercially
Sr Business Finance Analyst
Novo Nordisk · Posted 1 days ago
About the role
(in days) to receive an alert: Sr Business Finance Analyst Category: Finance Location: North Sydney, New South Wales..., AU Behind every decision that shapes our future, there's a number that tells the story. As our Senior Business Finance Analyst
Finance Business Partner â FP&A | Consultants, Associate Managers & Managers
Accenture · Posted 1 days ago
About the role
Build the financial insights behind critical business decisions. Weâre hiring Finance Business Partners - FP...&A professionals across Consultant, Associate Manager and Manager levels. About the Role: The Finance Business Partner provides
Senior Finance Business Partner | Mon - Fri | Melbourne Support Centre
Sodexo · Posted 1 days ago
About the role
Job Description We are seeking an experienced Senior Finance Business Partner to join our dedicated and professional... Business Partner, you will provide strategic financial leadership, partnering closely with senior stakeholders to influence key
Technical Business Analyst
BAE Systems · Posted 1 days ago
About the role
could take you. Role Description: As a Technical Business Analyst, you will play a pivotal role in shaping the future of Australia...'s shipbuilding environments; helping identify, assess and prioritise opportunities that deliver meaningful business value
Full Time Business Development Manager
Business Nest · Posted 22 days ago
About the role
We are seeking a highly skilled and experienced individual to fill the position of Business Development Manager... plastic waste into high-quality recycled resin. Duties International Business Development: Develop and execute strategies
Business Development Manager - Experience Studio APAC
American Express Global Business Travel · Posted 24 days ago
About the role
& Creative Production Lead cross selling opportunities from Strategic Meeting clients, Business Travel clients and other areas... activity to generate new business leads and client conversions Successfully build relationships and engage at key stakeholder
Business Analyst
Chubb · Posted today
About the role
Description About the Role: As a Business Analyst, you will play a key role in shaping business and systems solutions within the Commercial Insurance (CI) Transformation program. Working with multiple squads, technical teams and business stakeholders, you will help translate business needs into clear requirements and practical solution designs that support both delivery and long-term business improvement. This role is focused not only on automating existing processes, it is expected that you will take the opportunity to rethink, transform, and improve them to create better workflows and better outcomes for our Underwriters and Operational staff overall. You will work across the full BA lifecycle, from discovery and requirements gathering through to data mapping, solution design, stakeholder engagement, and change support. While this role is predominantly business-facing, a level of technical or software delivery knowledge will be highly valued. You will work closely with delivery teams and technical specialists, both locally and abroad, therefore being able to engage with technical concepts, understand system impacts, interpret documentation, and importantly overlay into a business context will support better outcomes. Qualifications Key Responsibilities: Lead , document and validate discovery activities to understand business problems, pain points, opportunities, and desired outcomes. Elicit, analyse, and document business requirements across a range of stakeholders and teams. Define functional and non-functional requirements for each capability. Map current-state and future-state processes, identifying and advocating for opportunities to improve workflows and increase efficiency. Translate business needs into clear solution designs, requirements artefacts, process flows, and data mappings. Work closely with delivery squads and technical teams to ensure solutions align with business objectives and system constraints. Facilitate workshops and discussions with business stakeholders to build shared understanding and drive outcomes. Support implementation, change impact assessment, and stakeholder communication to enable successful adoption. What we're looking for: Proven experience as a Business Analyst in transformation, change, or delivery environments. Strong experience in discovery, requirements gathering, analysis, and solution design. Ability to challenge current-state processes and identify opportunities for improvement and transformation. Experience documenting business requirements, process maps, data mappings, and solution artefacts. Strong stakeholder engagement and communication skills, with the ability to work across business and delivery teams. Experience working across multiple squads, teams, or workstreams in a fast-paced environment. Comfort working with technical concepts and collaborating effectively with technical teams. Strong analytical, problem-solving, and organisational skills, with the ability to manage ambiguity. Desirable: Insurance or financial services industry experience. Experience in business transformation, process redesign, or operating model change. Experience working in Agile or hybrid delivery environments. Experience writing user stories and acceptance criteria. Exposure to Jira, Confluence, or similar delivery and documentation tools. Ability to interpret technical documentation, data flows, or integration requirements. LI-AJ1
ICT Business Development Manager
Switch Telecom · Posted 1 days ago
About the role
Switch is an Australian business telecommunications provider on a mission to make telco perfect. We deliver carrier grade services across voice, data and connectivity and weâve been doing it for more than 15 years. Weâre more than youâd expect from a telco though. We donât just sell services. Weâre a team of people invested in making telecommunications painless. https://switchtelecom.com.au/ We are looking for an ambitious, client-focused ICT Business Development Manager to accelerate our growth across enterprise and mid-market accounts. We are also looking for someone that can help shape our sales engine and strategy as we scale. Apply now and letâs build the future of perfect telco together The Opportunity We are looking for an experienced and consultative ICT Business Development Manager to accelerate our growth across enterprise and mid-market accounts. In this role, you will identify high-value opportunities, build strategic C-level relationships, and sell comprehensive telecommunications technology solutions. If you have a proven track record of consultative tech sales, navigating complex procurement cycles, and closing multi-year technology contracts, we want to hear from you. What weâre looking for You are hungry, humble and smart - a great team player You love to think outside the box and solve problems You have a minimum of 2 years in B2B ICT sales or business development role. With specific experience in the telecommunications industry Executive presence and exceptional communication skills Strong commercial awareness and understanding of recurring revenue, margins, pricing models and contracting. Technical acumen in modern ICT domains You have a degree in Business, Telco/IT or equivalent experience Why we hope youâll love working for us: Real input and impact: Everyone has a voice and can make a positive difference, emboldened by our commitment to Kaizen. And in a world where telco has a bad reputation, we have a big job redefining what telco should be and making it perfect. Perspective on what matters: We work hard on meaningful and rewarding projects and simultaneously have a lot of fun along the way. We donât believe in working ridiculous hours because we want healthy and happy staff. Support to reach your goals: We have a range of benefits that support our staff to achieve their family, financial, health and life goals including additional superannuation contributions, internet and phone purchases, learning and development opportunities, gym reimbursements, parental leave pay and much more. An exceptional culture: Culture is important to us and our values guide our decisions and conversations. Ask us about our values: Mad About Quality / Hungry. Humble. Smart / We play, the long game / Itâs gotta be win-win A large and well stocked kitchen: Weâre extremely passionate about food and hospitality. We love to cook for each other and eat together. Why we fear you may not: Weâre based in Williams Landing and we do love people to come into the office, whenever they can, for the most collaborative team work. We donât like bureaucracy or hierarchy. We encourage autonomous teams, innovation and continuous improvement. If youâre looking for a ladder to climb we can only offer the stepladder in the stock room. We respect and admire each otherâs differences so everyone can be themselves and play to their strengths, which means weâre a slightly quirky collective. Are you the one weâve been looking for? Remuneration This is a full time role and the base salary range is $80,000 - $99,000 dependent on experience, plus superannuation and eligible commissions. Apply Contact the Head of People and Operations, Melanie Sleap ([email protected]), with any questions. Head to our website to apply: https://switchtelecom.com.au/careers/ Closing date for applications Friday, 27th November 2026
Retail Operations Manager â Mobile Coffee & Crepe Retail Business
TASFAM COFFEE CONCEPTS PTY LTD · Posted 2 days ago
About the role
TASFAM COFFEE CONCEPTS PTY LTD operates a growing coffee and crepe retail business, including a fixed café location and multiple mobile coffee and crepe trailers trading at festivals, community events, markets, corporate functions and special event days across Melbourne and surrounding areas. We are seeking an experienced Retail Operations Manager to oversee the day-to-day retail operations of our café and mobile trailer outlets, manage staff and stock, coordinate event-based trading, and ensure consistent product quality, customer service and compliance across all trading locations. About the Role This is a hands-on retail management position responsible for organising and controlling operations for our coffee and crepe retail business. The successful candidate will manage both our fixed café and mobile trailer operations, including event preparation, stock control, staff rostering, retail pricing, service standards, sales performance and operational compliance. The role requires someone who can manage a fast-paced retail food environment, coordinate multiple mobile trading units, and ensure each outlet is ready to operate efficiently at scheduled events. Key Duties and Responsibilities The Retail Operations Manager will be responsible for: Managing the daily retail operations of the fixed café and mobile coffee/crepe trailers. Determining product mix, menu offerings, stock levels and customer service standards across all trading outlets. Planning and coordinating mobile trailer operations for festivals, markets, corporate bookings, community events and special event days. Liaising with event organisers regarding site requirements, trading times, setup arrangements and operational requirements. Managing stock control, ordering, purchasing and allocation of supplies from the warehouse to each trailer and café outlet. Maintaining accurate records of stock levels, sales, wastage, supplier purchases and financial transactions. Setting and reviewing retail prices, promotions and product presentation for café and event-based sales. Implementing purchasing, marketing and promotional strategies to increase sales and improve customer engagement. Recruiting, training, rostering, supervising and performance-managing retail staff, baristas and event team members. Allocating staff to the café and mobile trailers according to event schedules, trading hours and expected customer demand. Ensuring all trailers are prepared before each event, including stock, equipment, signage, display presentation and cleaning requirements. Monitoring retail sales performance and preparing regular reports on revenue, expenses, stock usage and operational efficiency. Managing budgets for supplies, staffing, event costs and retail operations. Ensuring compliance with food safety, occupational health and safety, local council, event-site and retail trading requirements. Maintaining consistency in product quality, pricing, customer service, branding and presentation across all café and trailer outlets. Coordinating equipment maintenance, trailer presentation, cleaning schedules and post-event pack-down procedures. Handling customer feedback and resolving operational or service issues in a professional manner. Skills and Experience Required The successful applicant must have: Previous experience managing a retail business, café, quick-service food outlet, mobile food operation or similar customer-facing retail environment. Strong experience in staff management, rostering, and training. Experience with stock control, ordering, supplier coordination and inventory management. Ability to manage multiple outlets or trading locations. Strong understanding of retail sales, customer service standards and financial record keeping. Ability to work under pressure during busy trading periods and events. Excellent communication, organisation and problem-solving skills. Knowledge of food safety, hygiene and workplace health and safety requirements. Flexibility to work across weekdays, weekends, public holidays and major event days as required. Qualifications A relevant qualification in Retail Management, Business Management, Hospitality Management or a related field is preferred. Relevant practical experience in retail management, café management, quick-service food management or mobile food retail operations will also be highly regarded. Why Join Us? This is an opportunity to manage a unique and growing retail food business with both fixed-location and mobile event-based operations. The role suits an organised and commercially minded manager who enjoys retail operations, staff leadership, events, customer service and hands-on business growth.
Business Analyst
FourQuarters · Posted 2 days ago
About the role
We are currently partnering with a market-leading client to recruit an experienced Infrastructure Business Analyst . This role is critical to driving a major multi-site infrastructure transformation programme from initial concept through to Service Transition and Business As Usual (BAU) handover. Role Overview As the Business Analyst, you will play a central role in auditing, mapping, and standardising IT and physical infrastructure environments across multiple sites. You will conduct comprehensive end-to-end site auditsâevaluating everything from cameras and servers to PCs, networking hardware, and core systemsâand build a structured framework to determine replacement cycles, support contracts, and ongoing operational models. This is a document-heavy role requiring meticulous attention to detail. Working alongside Network Engineers, Solution Architects, and Service Managers, you will be instrumental in defining Service Designs, maintaining Service Management & Operational documentation (including Service Level Agreements and SNOs), and ensuring a seamless operational transition. Key Responsibilities Comprehensive Site Auditing: Conduct top-to-bottom physical and technical audits across multiple client sites, detailing CCTV/cameras, servers, desktop PCs, local peripherals, network comms, and active systems. Replacement & Support Framework: Translate audit outcomes into structured templates and data models that drive lifecycle replacement schedules, support contract alignments, and future maintenance plans. Service Design & Operational Documentation: Collaborate with Solution Architects, Infrastructure Engineers, and Service Managers to author high-quality Service Designs, Target Operating Models, and Service Needs/Options (SNO) documentation. End-to-End Delivery Management: Drive project streams through the complete lifecycleâfrom initial scope and conception, through requirements gathering and engineering alignment, to formal handover to BAU operational teams. Networking & Communications Scope: Ensure all networking and telecommunications infrastructure across the entire estate is captured, specified, and adequately supported under modern maintenance contracts. Stakeholder Management: Manage relationships between third-party hardware vendors, internal technical teams, and business unit leaders to ensure alignment on operational service handovers. Key Skills & Experience Required Infrastructure BA Background: Proven track record operating as a Business Analyst within complex IT infrastructure, networking, and site-relocation/upgrading environments. Site & Asset Auditing: Demonstrated expertise in structuring and executing physical and logical site audits (PCs, servers, network kit, cameras, hardware estates). Document-Heavy Focus: Exceptionally strong technical writing skills with extensive experience delivering formal Service Designs, Operational Readiness Docs, and SNOs. Service Transition & BAU Handover: Clear understanding of ITIL frameworks, service design, and transitioning legacy estate setups into fully supported BAU operations. Networking & Comms Exposure: Direct experience working alongside Network Engineers and Architects on wide-area comms, local networking, and telecommunications deployments across whole sites. Template & Data Framework Development: Ability to design reusable reporting and gap-analysis templates to govern infrastructure replacement cycles. Desirable Qualifications & Frameworks ITIL Foundation / ITIL Service Design certifications. BCS (ISEB) Business Analysis Certification or equivalent. Hands-on familiarity with infrastructure components (Active Directory, LAN/WAN, Server virtualisation, CCTV/security networks).
Business Analyst - Full Time, Permanent
KEYOB PTY LTD · Posted 3 days ago
About the role
About the company KEYOB PTY LTD is a Queensland-based technology company that delivers software development, IT consulting, and business automation services. The company assists businesses in enhancing operational efficiency through customised technology solutions designed to support evolving digital and information technology requirements. Role overview The purpose of the Business Analyst role at KEYOB PTY LTD is to analyse business requirements, assess existing IT systems, and identify technology solutions that improve operational efficiency and support business objectives. The role involves collaborating with stakeholders and development teams, documenting system requirements, improving business processes, and supporting the implementation of reliable software solutions that meet organisational and client needs. Key responsibilities Gathers requirements from stakeholders to define business, technical and functional needs and specifications of a project Analyses and interprets data to understand trends to inform ICT systems decisions Maps business processes and systems using techniques such as business process modelling Evaluates risks associated with ICT initiatives and recommends mitigations Creates functional and technical specifications, use cases and workflow diagrams to communicate requirements Develops and implements training programs for users, and provides support to ensure effective use of ICT systems Qualifications and skills Certificate III in Carpentry, Certificate III in Formwork/Falsework, or an equivalent trade qualification relevant to carpentry and construction. Minimum 1-2 years of relevant experience as a Formwork Carpenter in commercial, residential, or civil construction projects. Demonstrated experience in constructing, installing, and dismantling formwork for concrete structures. Ability to read and interpret construction drawings, plans, and specifications. Sound knowledge of formwork systems, concrete construction processes, and workplace health and safety requirements.
Business Manager
Allan Hall HR · Posted 3 days ago
About the role
Own the business. Drive the growth. Make your mark. An established national business is seeking a driven Business Manager to lead one of its operations in Mount Gambier, South Australia. Combining the stability and resources of a larger organisation with the autonomy to make a genuine impact at a local level, this is an opportunity for someone who enjoys taking ownership, building relationships and driving results. We're looking for a hands-on, commercially minded leader who can inspire a team, strengthen customer relationships and become a recognised presence in the local community. What you'll be responsible for: Taking ownership of business performance, profitability and growth. Driving sales, customer engagement and new business development. Leading, coaching and developing a small team. Building strong relationships with local customers, businesses and the wider community. Identifying opportunities to grow market share and strengthen the business's local presence. Maintaining high operational standards and delivering excellent customer service. About you: Proven experience in business management, branch management or operational leadership. A background in trade wholesale, building supplies, construction products or a related industry would be highly regarded, but is not essential. A confident, hands-on leader who can motivate and develop a team. Naturally personable, with a genuine ability to build relationships and connect with people. Commercially astute, proactive and motivated by business development and growth. Someone who enjoys being involved in the local community and building a strong network. Comfortable making decisions, taking accountability and treating the business like their own. What's on offer: Competitive salary package aligned to experience. Fully maintained company vehicle. Uncapped profit-share potential. Genuine autonomy to lead the business and influence its direction. Career progression opportunities within a national organisation. The support and resources of an established business. Ready to take the lead? If you're a commercially driven leader who enjoys building relationships, developing people and making a genuine impact, we'd love to hear from you. Apply now with your resume and a brief cover note. For a confidential discussion, call Zoe at Allan Hall HR on 0482 086 153. Please note: Only shortlisted candidates will be contacted. Pre-employment checks may apply.
Business Manager
Allan Hall HR · Posted 6 days ago
About the role
High autonomy. Real ownership. Visible impact. Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Silverwater is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts â building strong customer relationships, driving sales, and setting the strategy for future success. What youâll be responsible for: Full ownership of branch performance and profitability Driving sales, customer engagement and local market presence Leading, coaching and developing your team Embedding strong operational standards and service excellence Identifying and executing growth opportunities About you: Proven experience in branch management, business management or senior operational leadership Background in trade wholesale, construction, plumbing, electrical or a related sector (preferred, not essential) Strong people leader with a customer-first mindset Commercially astute, confident and comfortable with autonomy Motivated by ownership, impact and long-term success Whatâs on offer: Competitive salary package aligned to experience Fully maintained vehicle High level of autonomy - close to running your own business Career pathways within a large, established group Ready to step up? If youâre looking for a role where you can lead with impact and shape the next phase of a successful branch, weâd love to hear from you. Apply now with your resume and a brief cover note. Have questions? For a confidential conversation, call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment checks may apply.
Business Manager
Allan Hall HR · Posted 6 days ago
About the role
High autonomy. Real ownership. Visible impact. Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Moorebank is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts â building strong customer relationships, driving sales, and setting the strategy for future success. What youâll be responsible for: Full ownership of branch performance and profitability Driving sales, customer engagement and local market presence Leading, coaching and developing your team Embedding strong operational standards and service excellence Identifying and executing growth opportunities About you: Proven experience in branch management, business management or senior operational leadership Background in trade wholesale, construction, plumbing, electrical or a related sector (preferred, not essential) Strong people leader with a customer-first mindset Commercially astute, confident and comfortable with autonomy Motivated by ownership, impact and long-term success Whatâs on offer: Competitive salary package aligned to experience Fully maintained vehicle High level of autonomy - close to running your own business Career pathways within a large, established group Ready to step up? If youâre looking for a role where you can lead with impact and shape the next phase of a successful branch, weâd love to hear from you. Apply now with your resume and a brief cover note. Have questions? For a confidential conversation, call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment checks may apply.
Business Manager
Allan Hall HR · Posted 6 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Mornington is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts â building strong customer relationships, driving sales, and setting the strategy for future success. Your new role Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring A proven track record in senior management or branch leadership. Industry knowledge in plumbing, trade distribution, or a related sector (highly regarded). Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink Mornington to new heights, apply today with your resume and cover letter. Have questions? Call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Analyst
Nexia Australia · Posted 6 days ago
About the role
22nd October, 2026 Do you love challenging the status quo, solving complex problems and finding smarter ways of working? We're looking for a Business Analyst to lead a significant business transformation initiative that will shape how our Business Advisory teams operate into the future. This is an opportunity to step into a highly visible role where you'll work directly with senior leaders to simplify processes, improve efficiency, drive consistency and help prepare the business for the next generation of technology, automation and AI. This is a 12-month fixed-term role, with the potential to transition to a permanent position. What you'll do Uncover opportunities to improve the way work gets done Analyse and redesign business processes Lead workshops and engage stakeholders across the business Develop practical solutions that deliver measurable results Drive change and support successful adoption Identify opportunities for automation and technology enablement Contribute to major transformation and continuous improvement initiatives What we're looking for Experience as a Business Analyst, Consultant, Process Improvement Specialist, Operations Analyst or similar Strong analytical and problem-solving skills Ability to influence and engage stakeholders at all levels Experience mapping processes and delivering improvement initiatives A curious, innovative mindset and passion for continuous improvement Exposure to professional services, financial services, consulting or similar environments will be highly regarded Why join us? Take ownership of a high-profile business improvement program Work directly with senior leaders and decision makers Make a lasting impact on how the business operates Gain exposure to transformation, automation and AI projects Collaborative, supportive and high-performing environment Ready to make an impact? If you're energised by solving problems, improving how businesses operate and delivering meaningful change, we'd love to hear from you. Apply now and help shape the future of our business. Agency submissions: We are not partnering with recruitment agencies for this role. Unsolicited resumes or candidate introductions submitted by agencies will not be accepted and no fees will be payable in relation to such submissions. For more information, visit nexia.com.au or contact us at [email protected].
Business Manager
Allan Hall HR · Posted 7 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Enoggera is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts - building strong customer relationships, driving sales, and setting the strategy for future success. Your new role Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring A proven track record in senior management or branch leadership. Industry knowledge in plumbing, trade distribution, or a related sector (highly regarded). Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink Enoggera to new heights, apply today with your resume and cover letter. Have questions? Call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Manager
Allan Hall HR · Posted 7 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Erina are on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts - building strong customer relationships, driving sales, and setting the strategy for future success. Your new role Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring Industry knowledge in plumbing wholesale, trade distribution, or a related sector. A proven track record in senior management or branch leadership. Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink Erina to new heights, apply today with your resume and cover letter. Have questions? Call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Analyst / Senior Business Analyst
Department of Veterans' Affairs · Posted 7 days ago
About the role
Help Shape the Future of Government Digital Services The Digital and Identity Division delivers and enhances the digital experiences that connect millions of Australians with government services every day. As a Business Analyst or Senior Business Analyst, you will contribute to the design, delivery and continuous improvement of customer and staff digital solutions that support the agency's vision of providing simple, helpful, respectful and transparent services. Working in cross-functional teams, you will collaborate with stakeholders across business and technology areas to understand needs, solve complex problems and help deliver meaningful digital outcomes. Joining the division means being part of a dynamic and collaborative environment where your work will directly influence the future of government service delivery and improve experiences for both customers and staff. About the Digital and Identity Division The Digital and Identity Division is responsible for the delivery and continuous improvement of a diverse portfolio of digital channels, platforms and applications that support Australians and enable effective service delivery across the agency and broader whole of government. The division delivers and supports some of the Australian Government's most widely used digital experiences, including myGov, Digital ID, online services and mobile applications, as well as digital solutions supporting Centrelink, Medicare and Child Support customers, and staff-facing platforms and business applications that support frontline service delivery and agency operations. Working in partnership with policy, operational, technical and design teams, as well as other government agencies, the division delivers secure, accessible and reliable digital solutions that meet customer and business needs. Through the delivery of contemporary online services and platforms, the division contributes to improved customer experiences, strengthened service delivery outcomes and the agency's broader digital transformation agenda. Job Overview Senior Business Analysts and Business Analysts play a key role in shaping and delivering digital solutions that improve outcomes for customers, staff and the agency. They work collaboratively with stakeholders to understand business needs, identify opportunities for improvement and support informed decision-making through research, analysis and engagement. Senior Business Analysts and Business Analysts contribute to the design, delivery and continuous improvement of customer and staff digital experiences. They help define business requirements, analyse processes, assess impacts and risks, and support the development of solutions that align with business objectives, customer needs, strategic priorities and outcomes. Senior Business Analysts and Business Analysts engage with a broad range of business, technical and delivery stakeholders to develop a shared understanding of problems, opportunities and desired outcomes. They apply business analysis practices and techniques to support the successful delivery of digital initiatives, while contributing to improved business processes, service delivery and customer experiences. These roles provide opportunities to work on complex and high-profile digital initiatives that support millions of Australians accessing government services and contribute to the ongoing digital transformation of Services Australia. The division is seeking APS5 Business Analysts and APS6 Senior Business Analysts to support the successful delivery of digital initiatives across a range of high-profile programs and projects. APS5 Business Analyst Duties may include: Conduct research and analysis to identify business needs, issues, opportunities and impacts. Liaise with stakeholders to plan and facilitate elicitation activities, gather requirements and support a shared understanding of business needs. Analyse, document and maintain business requirements and business analysis artefacts, including process models, user stories and business rules. Translate business needs into clear, traceable and testable requirements that support solution delivery. Analyse business processes and contribute to continuous improvement initiatives that enhance customer, staff and business outcomes. Contribute to project planning, testing, implementation and business readiness activities. Contribute to the identification of risks, issues and dependencies affecting delivery outcomes and contribute to risk management practices, controls and treatments. Prepare reports, briefings and project documentation while applying relevant business analysis methodologies, frameworks and standards. APS6 Senior Business Analyst Duties may include: Lead the planning, coordination and delivery of business analysis activities across projects, programs and digital initiatives. Lead stakeholder engagement and requirements elicitation activities involving business, technical and executive stakeholders. Analyse complex business problems, opportunities, impacts and risks, and develop evidence-based recommendations and solution options. Provide specialist business analysis advice to support operational and strategic decision-making. Lead the development, review and quality assurance of business analysis artefacts and requirements throughout the delivery lifecycle. Build and maintain effective stakeholder relationships, negotiate outcomes and manage competing priorities across diverse stakeholder groups. Anticipate, assess and manage complex risks, issues and dependencies, contributing to governance, planning and continuous improvement activities. Represent the work area in forums and capability initiatives, including mentoring team members, promoting best practice and supporting organisational change. Experience leading and developing staff through effective coaching, mentoring, performance management and capability development, while fostering employee engagement, wellbeing and high performance. Essential Requirement: Security Clearance level required: Baseline Level (or ability to obtain and maintain) In accordance with section 22(6) of the Public Service Act 1999, Services Australia requires applicants to be Australian citizens to be eligible for employment with Services Australia. An applicantâs suitability for employment with the agency will be assessed through a pre-employment screening process. This process includes but is not limited to a national police history check, referee checks, code of conduct check and an employment history integrity check. Some positions within Services Australia may be required to work in settings where mandatory vaccinations are required. Staff in such positions will need to demonstrate that they meet the vaccination requirements or have a relevant exemption. Services Australiaâs workforce operates using an agile approach, and all staff should be prepared to redeploy to critical frontline functions as required. Should you need to redeploy as part of the agencyâs surge workforce, all learning and development and technical/pastoral support will be provided to you to enable you to undertake that work.
Business Analyst
Australian Taxation Office · Posted 7 days ago
About the role
We are seeking motivated Business Analysts to join our Frontline Operations group. As a member of Frontline Operations, youâll lead and support the delivery of high-quality services, ensuring the integrity of Australiaâs tax and superannuation systems. As a Business Analyst in our Frontline Business Improvement and Frontline Resource Management business areas, you will apply your technical expertise and business knowledge to engage stakeholders, gather and analyse requirements, and support the design and implementation of business solutions that align with business objectives. You will undertake information gathering and analysis activities, translating information and data from a range of sources into meaningful insights, recommendations and practical outcomes. You will contribute to the assessment and validation of solutions, identify risks and impacts, and communicate findings to support decision-making and continuous improvement. We are looking for passionate individuals to join our Frontline Operations group in a variety of roles including: Business Analyst As a Business Analyst, you will work closely with stakeholders to understand business needs, identify opportunities for improvement and help shape solutions that deliver better outcomes. You will gather and analyse information from a range of sources, translate complex requirements into clear and meaningful documentation, and support informed decision-making. Working collaboratively across teams, you will use your analytical skills to identify challenges, evaluate options and contribute to the successful delivery of business and technology solutions. Business Intelligence Analyst As a Business Intelligence Analyst, you will analyse and interpret complex data to provide insights that support business decision-making and continuous improvement. You will work with stakeholders to understand business challenges, identify trends, risks and opportunities, and translate data into meaningful information through reports, dashboards and recommendations. Using your analytical expertise, you will help inform strategy, improve business performance and support the delivery of data-driven outcomes across the organisation. Duties for the above roles may include: working collaboratively with stakeholders to understand business needs, challenges and opportunities, and supporting the development of practical business solutions gathering, analysing and interpreting information from a range of sources to identify business requirements, process improvements, risks and opportunities to improve operational outcomes eliciting, documenting and maintaining business requirements, process maps, user stories, business rules and other analysis artefacts to support solution delivery analysing current and future business processes to identify gaps, inefficiencies and improvement opportunities, and contributing to the development of fit-for-purpose solutions assisting with the development of business cases, impact assessments and recommendations through research, analysis and stakeholder consultation working with stakeholders, technical teams and delivery partners to support solution design, implementation activities and the successful delivery of business outcomes supporting testing and validation activities, including the development of test scenarios, identification of defects and confirmation that solutions meet agreed business requirements maintaining accurate and comprehensive records, documentation and business analysis artefacts, while contributing to continuous improvement initiatives that enhance processes, systems and service delivery outcomes. We embrace the strength of diversity â through our people and the perspectives they bring. We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the selection process. Our ideal candidate: applies business analysis skills to identify, analyse and document business requirements that support business outcomes and informed decision-making analyses information, data and business processes from multiple sources to identify risks, opportunities and impacts, providing evidence-based recommendations develops and maintains effective stakeholder relationships, communicating business and technical information clearly and collaborating with diverse stakeholders to achieve shared understanding and support business outcomes uses initiative and sound judgement when managing competing priorities under limited direction, contributing to team capability through collaboration, knowledge sharing and the delivery of quality outcomes.
Business Analyst
Canopius · Posted 7 days ago
About the role
Description Description Canopius is a growing global specialty insurer known for its expertise, collaborative culture and practical innovation. Weâre looking for an experienced Business Analyst to join our Operations team based in Sydney or Melbourne, shaping highâimpact transformation that improves how the business operates and delivers on our strategic ambition. Youâll work on initiatives that really matter to the business, sitting at the heart of our delivery model. You will collaborate with stakeholders across multiple teams as a trusted delivery partner and help influence the change you deliver from idea through to implementation. You will play a key role in defining problems, identifying opportunities and translating business needs into actionable requirements, with technology as an enabler, not a starting point. You will work on a range of initiatives from incremental process improvements and small enhancements to complex, multi â year strategic change programmes. If youâre a Business Analyst who enjoys variety and wants to play an active role in shaping change then this role is ideal for you. Itâs a great opportunity to deepen your analysis skills, broaden your exposure and make a visible difference in a supportive, forwardâthinking delivery environment. Responsibilities Key Responsibilities Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency. Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement. Confidently challenge thinking and assumptions to establish clarity and influence direction. Work closely with internal teams to translate strategic vision and goals into clear, actionable requirements and user stories. Collaborate with colleagues across Change, Technology, Data and Business Architecture to design business solutions and robust processes that genuinely improve business outcomes and ways of working. Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations. Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities. Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes. Champion efficient and effective business analysis, continuously improving capabilities and ways of working. Leverage data platforms and analytical tools (e.g. Databricks, Power BI, SQL) to support decision-making, process improvement and business transformation outcomes. Work with Data/ Technology teams to define data requirements, support data quality initiatives and ensure business requirements are accurately reflected in reporting and analytics solutions. And other ad hoc duties as required Qualifications Skills & Qualifications Business Analysis Business Partnering Business Process Improvement Change Management Design Thinking Issue Resolution KPI/Metric Design Process Design Requirements Analysis Requirements Management Technical Documentation Business Analyst experience in the insurance market (preferable)or comparable general Insurance/financial services environment. Strong understanding of data analysis, data quality, data governance and reporting concepts. Knowledge of insurance systems and processes across underwriting, claims, policy administration and policy documentation preferred. Proficiency in requirements elicitation and the creation of associated analysis artefacts. Excellent communication and interpersonal skills, able to build effective working relationships with stakeholders at all levels. Attestable capability to challenge, negotiate and influence to achieve the best business outcomes. Demonstrable Business Analyst skills including analytical and critical thinking, problem solving, attention to detail and prioritisation. Experience of successful project/programme delivery in a fast-paced Agile, waterfall or hybrid environment. Ability to use initiative and take ownership for the successful completion of analysis activities. International Institute of Business Analysis or proven equivalent experience.
Business Analyst
NobleOak People & Culture System · Posted 7 days ago
About the role
Introduction Help Shape the Future of Digital Insurance at NobleOak We are seeking an experienced Business Analyst to join NobleOak on a 6 month fixed-term contract and play a key role in delivering one of our most significant digital transformation initiatives. Working closely with business stakeholders, underwriting SMEs, technology teams and vendors, you'll help translate business requirements into deliverable solutions across NobleOak's Quote Tool, Application Tool, Underwriting Engine and related systems. This is an excellent opportunity for a Business Analyst who enjoys working at the intersection of business and technology, translating complex requirements into practical solutions that improve customer and business outcomes. Description What You'll Be Doing Gathering and documenting business requirements Developing user stories, acceptance criteria and process maps Supporting solution design, data mapping and integration activities Working with business and technology stakeholders to prioritise requirements Supporting UAT, testing and business readiness activities Ensuring requirements remain traceable from scope through to delivery Skills And Experiences About You To be successful, you'll have: Experience working as a Business Analyst within technology, digital or transformation projects. Experience gathering, analysing and documenting business requirements. The ability to translate complex business needs into clear and actionable solutions. Experience creating process maps, user stories and acceptance criteria. Strong analytical, problem-solving and communication skills. Experience working within Agile delivery environments. Highly Regarded Financial services, insurance or banking experience. Experience supporting customer-facing digital platforms or online journeys. Understanding of system integrations and data mapping. Experience working with Azure DevOps or similar delivery tools. Exposure to underwriting, policy administration or customer acquisition processes. Why Join NobleOak? Work alongside passionate and experienced technology and business teams. Join a growing ASX-listed life insurer with a strong purpose and culture. Enjoy employee benefits, wellbeing initiatives and staff discounts. Ready to Make an Impact? If you're a collaborative Business Analyst who enjoys turning business challenges into practical solutions, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your experience and interest in the role .
Business Manager
Blackbook Executive · Posted 8 days ago
About the role
About the company Every home relies on the details nobody notices until they donât work. Our client makes sure they always work. Theyâre a market-leading B2B distributor of hardware solutions supplying to customers who range from SME's to multinationals.Theyâve invested heavily in a new brand journey. The portfolio now runs from premium products through to mid and value market brands that make up a new value offering. The products are ready. What they need now is someone to build the distribution strategy that takes them to market. You will have the muscle of a major organisation with a business unit that moves fast and gives its leaders real ownership. About the role This is a ârun it like itâs yoursâ role. As Business Manager and 2IC to the Executive General Manager, youâll lead the division with full P&L ownership. Youâll set the distribution strategy and launch the value range, with a clear goal to capture a specific market segment and grow revenue. Youâll lead 40 people across Category and Sales. Your job is to build on their existing high performance and train the team to sell new product lines and growing a true hunter skill set, so the team goes out and wins new business as well as keeping existing customers happy. Youâll also sit on the Executive Leadership Team, shaping strategy and culture across the wider business. Whatâs on offer Competitive remuneration package A blank-page strategy: youâll build the distribution plan from scratch A clear growth target, with real investment already behind it A seat on the ELT, where your voice shapes whatâs next A capable, technically strong team ready to step up The stability, resources and career runway of a major building products group What youâll be doing Owning the numbers: revenue, gross margin, opex and profitability Building and executing the distribution strategy, and taking the value range to market Leading your team through change, training and developing and genuine sales culture Setting the game plan for new business targets, call plans and key account coverage Coaching in the field through joint customer visits focused on winning the order Using sales and margin data to go after the right customers and products Pulling the commercial levers (pricing, rebates and mix) to grow margin and cut cost-to-serve Watching competitor, supplier and demand shifts and adjusting plans to stay a step ahead Working with marketing, supply chain, operations and finance on service, inventory and working capital Setting clear goals and addressing performance gaps early and fairly About you Youâve done this before. Youâve taken a capable team through change and turned it into one that wins. You lead from the front with energy and optimism, and you see what a business could become rather than settling for what it is today. You also have the humility to make it a team effort. Youâll bring: B2B sales leadership: a record of top-line growth through clear strategy and disciplined execution (B2B is essential, but the product matters far less) Ideally, experience with a market-leading distributor of own-brand or home-brand products Strategic selling chops: account planning, pipeline management, negotiation and closing Commercial acumen: confidence with pricing, margin, forecasting and decisions backed by data Respect for whatâs already there: you value deep technical expertise and take people with you through change A collaborative streak: a trusted 2IC and a generous peer who shares the credit and the ownership Accountability: you own the result, good or bad, and hold others to the same standard Integrity: you treat everyone fairly, embrace diversity and address issues honestly and early Sound like you? Please apply with an up to date version of your resume. This role is being managed exclusively by Blackbook Executive, so if you would like a confidential conversation about the role please call Kate Thomas on 0418 925 575 - applying first is encouraged due the high-level of interest.
Business Analyst
Nobleoak · Posted 8 days ago
About the role
Help Shape the Future of Digital Insurance at NobleOak We are seeking an experienced Business Analyst to join NobleOak on a 6 month fixed-term contract and play a key role in delivering one of our most significant digital transformation initiatives. Working closely with business stakeholders, underwriting SMEs, technology teams and vendors, you'll help translate business requirements into deliverable solutions across NobleOak's Quote Tool, Application Tool, Underwriting Engine and related systems. This is an excellent opportunity for a Business Analyst who enjoys working at the intersection of business and technology, translating complex requirements into practical solutions that improve customer and business outcomes. Job Description What You'll Be Doing Gathering and documenting business requirements Developing user stories, acceptance criteria and process maps Supporting solution design, data mapping and integration activities Working with business and technology stakeholders to prioritise requirements Supporting UAT, testing and business readiness activities Ensuring requirements remain traceable from scope through to delivery Desired Skills and Experience About You To be successful, you'll have: Experience working as a Business Analyst within technology, digital or transformation projects. Experience gathering, analysing and documenting business requirements. The ability to translate complex business needs into clear and actionable solutions. Experience creating process maps, user stories and acceptance criteria. Strong analytical, problem-solving and communication skills. Experience working within Agile delivery environments. Highly Regarded Financial services, insurance or banking experience. Experience supporting customer-facing digital platforms or online journeys. Understanding of system integrations and data mapping. Experience working with Azure DevOps or similar delivery tools. Exposure to underwriting, policy administration or customer acquisition processes. Why Join NobleOak? Work alongside passionate and experienced technology and business teams. Join a growing ASX-listed life insurer with a strong purpose and culture. Enjoy employee benefits, wellbeing initiatives and staff discounts. Ready to Make an Impact? If you're a collaborative Business Analyst who enjoys turning business challenges into practical solutions, we'd love to hear from you. Apply now with your resume and a brief cover letter outlining your experience and interest in the role .
Business Analyst
Speller International · Posted 8 days ago
About the role
Senior Business Analyst We are seeking an experienced Senior Business Analyst to support a major digital transformation project, driving process improvement, stakeholder engagement and technology delivery. About the role Working with stakeholders across the business, youâll analyse fleet telematics information and help identify opportunities to strengthen fleet performance, operations and decision-making. Youâll translate findings into insights that are easy to understand and useful to the people who need them. This is a daily rate contract role until the 26th of February. Key responsibilities Lead stakeholder engagement, workshops and requirements gathering across business and technical teams. Document business, functional and non-functional requirements aligned with project objectives. Analyse current-state processes and develop optimised future-state workflows. Support procurement, vendor selection and solution design activities. Define integration requirements between new platforms and existing enterprise systems. Develop KPIs, dashboards and reporting to support operational decision-making. Support solution testing, UAT, change management, training and transition to business-as-usual. Establish benefits measures and provide analysis to support business cases. About you 3â5 years' experience in business or systems analysis across ICT, digital transformation or enterprise technology projects. Strong stakeholder engagement, business partnering and workshop facilitation skills. Proven ability to translate complex business and technical requirements into clear documentation and actionable insights. Experience supporting procurement, vendor selection and third-party vendor management. Strong analytical, process mapping and technical writing skills. Experience in utilities, transport, logistics, infrastructure, mining or other asset-intensive industries is highly regarded. Familiarity with enterprise asset management, fleet management or transportation systems is advantageous. Apply For more information or to apply directly, please email: [email protected]
Business Analyst
Purple Patch Consulting · Posted 9 days ago
About the role
19th October, 2026 ABOUT THE ROLE The Business Analyst will be required to assist the department in identifying various business, functional and data requirements to modernise digital business solutions and streamline business processes. The department has many manual processes and legacy systems in operation across business units, and the Business Analysts key role will be to elicit insights into what is needed for a solution and / or improve business processes and functions that will support the department in its strategic direction towards continuous improvement. The role is open to h olders of full Australian work rights. willing to take Police Security checks - Working with children Key Duties and Responsibilities: The primary purpose of the Business Analyst is to analyse and document business requirements and processes, and functional specifications (if applicable) and to inform and / or support the delivery of technology solutions for the identified business unit. The role will be required to: Clearly document business requirements, including the prioritisation, analysis and identification of: o Business processes and workflow o Users and interactions o Use case scenarios o Data requirements o Record storage capacity required o Reporting requirements o Non-functional requirements. Work with relevant business units to comprehensively analyse required business processes, data and information management practices, and to document specific business requirements Critically evaluate information gathered and reconcile conflicts, decompose high level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying needs Drive and challenge business units on their assumptions of their current and future state business processes and determine efficiencies in the way business units meet the needs of their clients through these processes Develop clear and comprehensive documentation on business requirements that will assist in development of functional specifications for solutions As required, work closely with software vendors in providing business requirements and functional specifications, and speaking to the business processes and workflows on behalf of the business unit during the configuration, implementation, integration elements and testing of the platform Contribute and assist the business units in the development of project documentation in line with the Department of Educationâs Project Management Framework. Hold. or be willing to take Security Clearance - working with children Desirable Skills and Experience: The Business Analyst is required to have the following specialist skills: Experience within an educational setting and context, and the business processes, requirements and service delivery requests that are typical to that setting Extensive experience in business and systems analysis, including business process analysis, alongside experience in development of functional specifications for solution configuration, and facilitating the end to end user testing of the same Demonstrated experience in information analysis, with strong interpretative and analytical skills including the ability to concisely interpret non-specific requirements from various audiences, including education professionals, senior managers and operational staff The ability to establish and maintain a high level of customer trust and confidence including the ability to present information to various audiences such as education professionals, senior managers and operational personnel Highly developed organisational skills including proven ability to deliver successful outcomes while working on multiple tasks, competing priorities and critical deadlines Highly developed written, oral and interpersonal skills and the ability to liaise, consult, collaborate and negotiate effectively and strategically with a broad range of internal and external stakeholders at all levels Tertiary qualification in ICT or related discipline. Interviews will start next week! Click on APPLY NOW!
Business Teacher
SchoolHouse · Posted 11 days ago
About the role
Business Teacher Commencing January 2027 Full-time, permanent opportunity Applicants are required to be supportive of the Christian ethos Located in Brisbaneâs inner-southern suburbs Reference Number | SH 9338 School Profile: SchoolHouse is working in partnership with leading Christian School in Brisbane's south. The school prides itself on its intimate community, with students receiving the best individual attention and mentoring from exceptional staff and a well-structured Pastoral Care program. School Benefits Attractive remuneration package with annual pay increases and increased superannuation entitlements Regular professional development opportunities Spacious fully-equipped classrooms with air conditioning Supportive, inclusive working environment Requirements Relevant tertiary qualifications (Bachelor of Education, etc.) Aligns with the culture and values of the school Has a proven track record and a growth mindset to inspire children to reach their God-given potential Has an ability to shape a Christ-centred culture within our community Hold a current registration with the Queensland College of Teachers (QCT) or be willing to obtain one prior to commencement Working Rights for Australia (or eligible to gain) Application Process SchoolHouse work in partnership with schools across all sectors, providing expert recruitment services to assist them in securing high-quality teachers and leaders. To find out the details of this position please APPLY or contact Chris for a confidential discussion. Applicants are encouraged to apply early as interviews will be conducted prior to the closing date, where appropriate. Chris Wilson Recruitment Consultant | SchoolHouse [email protected] 07 3130 0846 SchoolHouse is a complimentary service for teachers and school support staff. Registration with SchoolHouse will provide exclusive access and alerts about suitable opportunities with our partner schools. For more information, please visit www.the-schoolhouse.com.au To view all available positions, visit https://jobs.the-schoolhouse.com.au/jobs/Careers
Business Manager
Allan Hall HR · Posted 13 days ago
About the role
Own the business. Drive the growth. Make your mark. An established national business is seeking a driven Business Manager to lead one of its operations in Brisbane's inner eastern suburbs . Offering the stability and resources of a larger organisation, combined with the autonomy to make a genuine impact at a local level, this is an opportunity for someone who enjoys taking ownership and driving results. We're looking for a hands-on leader who thrives on accountability, enjoys building strong customer relationships and wants the freedom to run a business like their own. What you'll be responsible for: Taking ownership of business performance, profitability and growth Driving sales, customer engagement and local market presence Leading, coaching and developing a small team Maintaining strong operational standards and service excellence Identifying and capitalising on new business opportunities Building and strengthening relationships with customers and key stakeholders About you: Proven experience in business management, business development or operational leadership Background in trade wholesale, building supplies, construction products or a related industry (highly regarded) A confident, hands-on leader who leads from the front Commercially astute with a strong focus on sales and performance outcomes Comfortable making decisions and taking accountability Motivated by ownership, impact and long-term success What's on offer: Competitive salary package aligned to experience Fully maintained vehicle Genuine autonomy to lead the business and influence its direction Career progression opportunities within a national organisation The support and resources of an established business Ready to take the lead? If you're looking for an opportunity to take ownership, build meaningful customer relationships and drive business success, we'd love to hear from you. Apply now with your resume and a brief cover note. For a confidential discussion, call Zoe at Allan Hall HR on 0482 086 153. Please note: Only shortlisted candidates will be contacted. Pre-employment checks may apply.
ICT Business Analyst
Adelaide Care Services Pty Ltd · Posted 14 days ago
About the role
We Are At Adelaide Care Services, we believe every individual deserves personalised, compassionate support. As a NDIS provider, we focus on understanding each participantâs unique needs and empowering them to achieve greater independence, improved well-being, and a more fulfilling life. About the Role We are seeking an ICT Business Analyst to identify business requirements and develop specifications for technology solutions supporting our NDIS service delivery and business operations. You will work with internal stakeholders, software vendors and developers to improve participant management, rostering, service recording, billing and reporting systems. This is an excellent opportunity to advance your career with a growing and supportive business. The position will offer a competitive base salary $80,000 - $ 90,000 plus Superannuation. Key Duties and Responsibilities âą Consult with service delivery, finance, workforce and management teams to gather, analyse and document business and user requirements for ICT systems. âą Investigate existing processes and system workflows covering participant intake, service agreements, rostering, support delivery, incident recording and NDIS billing. âą Identify gaps, duplicated activities and system limitations, and recommend changes to software functionality and associated business processes. âą Prepare business requirements documents, functional specifications, user stories and acceptance criteria to guide software development, configuration and integration. âą Develop process maps, data flow diagrams and data models that describe current and proposed system workflows, information requirements and business rules. âą Define requirements for exchanging information between participant management, rostering, payroll and finance systems, including validation and reconciliation controls. âą Translate stakeholder requirements for participant consent, privacy, access permissions and audit records into functional system specifications. âą Evaluate proposed software solutions against agreed requirements and advise management on suitability, implementation options and operational impacts. âą Apply project management methods to plan system changes, estimate resources and costs, coordinate activities and monitor delivery milestones. âą Develop and coordinate system and user acceptance testing, document defects and verify that implemented solutions meet approved requirements. âą Coordinate the implementation of approved functional solutions, including data migration validation, release readiness and post-implementation review. âą Prepare system procedures, user guides and training materials, and deliver structured training to staff. âą Act as the central liaison between business users, developers and software vendors to clarify requirements, assess change requests and support system project decisions. Requirements: âą Bachelor/ Master degree IT, Business Analysis, or a related field. âą Minimum 1 year of experience. âą Good communication and interpersonal skills Only Shortlisted candidates will be contacted.
Business Manager
Allan Hall HR · Posted 14 days ago
About the role
About Nepean Boltmaster Nepean Boltmaster Seven Hills is a well-established supplier of fasteners, tools and industrial products, supporting customers across construction, manufacturing, maintenance and trade. As part of the Synergy Group, backed by Metal Manufactures Pty Ltd, youâll have the scale and support of a large national industrial network while still having the autonomy to lead the business locally. The Opportunity Drive the Growth: Get out in the market, win new customers and grow sales across Seven Hills and the surrounding industrial areas Lead from the Front: Build strong relationships with customers and stay close to the sales activity that drives the business Run the Business: Take ownership of branch performance and make decisions that move the business forward Lead the Team: Manage an experienced team across sales, customer service and operations, setting clear expectations and keeping everyone moving in the same direction Share in the Success: Strong profit share opportunity as you grow the profitability of the branch, plus company vehicle or car allowance, fuel card, phone and laptop Youâll Thrive in this Role if You Bring Strong Sales Experience: You could already be leading a branch or business, or be an experienced BDM ready to take the next step into management. Either way, youâll know how to build relationships, win business and drive sales Know the Industry: Experience across fasteners, industrial supplies, tools, construction products, wholesale or a similar B2B environment will be highly regarded Think Commercially: You understand that growing sales, looking after customers and running a strong operation all contribute to the bottom line Can Lead a Team: Youâre comfortable setting expectations, holding people accountable and getting the best out of an experienced team Hold Full Working Rights: Australian or NZ citizen or permanent resident Have a Licence: A current driverâs licence is essential Ready to take the next step? Apply now with your CV and a short, personalised cover letter. Please note only successful candidates will be contacted for the next stage of the recruitment process.
Business Analyst
Calleo · Posted 14 days ago
About the role
The Client Our client is a non-corporate Commonwealth department responsible for national health support systems. Role The team protects the integrity of Australia's system by identifying, preventing and addressing incorrect claiming, fraud and inappropriate practice, while also administering key regulatory functions. Within the team, the Risk Analysis and Systems Branch delivers the data, governance and analytical capabilities that support effective compliance outcomes and informed decision making. As part of the Branch, the Risk Analytics Section uses advanced analytics, intelligence and data-driven solutions to identify emerging risks, support investigations, improve access to information, and strengthen compliance activities across the Division. The Section develops and maintains risk detection models, data visualisation products, self-service reporting tools, data-matching capabilities, and data sharing pipelines. It ensures accurate, timely and governed delivery of data through ICT delivery partners, while driving growth of data and analytics capability across the team. Responsibilities Lead engagement with business and technical stakeholders to define, validate, document and prioritise business requirements, user stories, features and acceptance criteria. Facilitate user-centred design, co-design workshops and consultations to ensure analytical solutions, applications and business processes align with strategic and operational objectives. Lead the analysis, design, documentation and continuous improvement of current and future-state business processes, ensuring solutions improve operational effectiveness, support organisational change and establish consistent practices across the Division Translate complex technical concepts into clear business language, enabling informed decision-making across diverse stakeholder groupsTesting, Solution Assurance and Delivery Support Oversee user acceptance testing activities, including the development of testing strategies, validation frameworks, test scenarios and business sign-off processes. Ensure solutions meet business requirements, quality standards and operational needs prior to implementation and support the successful transition of solutions into business operations. Develop and maintain effective relationships with stakeholders across all APS levels, ICT delivery partners and external providers. Prepare and deliver presentations, workshops, briefings and written communications tailored to stakeholder needs and communication preferences. Provide strategic advice, negotiate outcomes and influence decision-making to support the successful delivery, adoption and ongoing management of business and analytical solutions. Utilise digital and manual platforms, including DevOps, Microsoft 365 and other business tools, to document, prioritise and manage business requirements, user stories, features and product backlogs. Maintain detailed tracking of technical issues, dependencies, decisions and progress across business and ICT teams, providing clear business-level explanations, reporting and visualisations to stakeholders. Lead complex engagement with ICT delivery partners to ensure delivered ICT solutions, technical documentation and supporting artefacts are fit-for-purpose and aligned with approved business requirements. Act as the key liaison between business and technical teams, facilitating collaboration and ensuring business needs are fully understood and represented throughout the delivery lifecycle. Lead complex work programs and project streams by planning and scheduling activities, managing risks, issues, dependencies and competing priorities, and contributing to governance processes and status reporting. Collaborate with project teams to identify and implement mitigation strategies, support decision-making and ensure successful project outcomes. Promote best-practice business analysis, agile delivery, governance and project delivery approaches across the Division. Drive continuous improvement in business analysis practices, documentation standards, stakeholder engagement and delivery methodologies to support organisational capability uplift and sustainable outcomes. Key Capabilities Demonstrated ability to lead complex business analysis activities, including eliciting, documenting and prioritising business and functional requirements, user stories and solution designs; facilitating process mapping activities; and translating strategic, policy, operational and technical requirements into clear business outcomes and implementation approaches that support organisational priorities. Highly developed stakeholder engagement, facilitation and negotiation skills, with the ability to build trusted relationships, manage competing priorities and achieve consensus across diverse business and technical stakeholder groups. Proven ability to lead multidisciplinary teams and work programs, fostering collaboration, driving outcomes and providing guidance and support to team members in complex and changing environments. Demonstrated ability to establish and maintain governance frameworks, manage risks and dependencies, and ensure solutions meet business requirements, organisational standards and quality assurance expectations. Strong capability to analyse and redesign business processes, lead change initiatives and drive continuous improvement to enhance operational effectiveness, user experience and organisational capability. Ability to apply sound judgement to complex and ambiguous issues, identify practical solutions, evaluate options and provide evidence-based recommendations to support strategic decision-making. Demonstrated understanding of technology-enabled business transformation, including analytical, reporting and digital solutions, with the ability to bridge business and technical perspectives to deliver sustainable outcomes. Demonstrated ability to lead through change, identify opportunities for innovation and continuously improve processes, governance and service delivery in response to evolving business needs. Leads the successful delivery of business analysis and project outcomes, ensuring requirements, deliverables and implementation activities are completed to agreed scope, quality and timeframes. Establishes and maintains effective stakeholder relationships, achieving high levels of stakeholder engagement, collaboration and satisfaction across business and technical areas. Develops and implements robust governance, business process and assurance frameworks that support sustainable business operations, accountability and continuous improvement. Provides high-quality strategic advice and recommendations that inform decision-making, support organisational priorities and contribute to successful project outcomes. Leads the identification, management and resolution of project risks, issues and dependencies, ensuring appropriate mitigation strategies are implemented and communicated. Delivers fit-for-purpose business and functional requirements, process documentation and solution designs that accurately reflect stakeholder needs and support successful implementation. Oversees testing, change and implementation activities, ensuring solutions are adopted effectively and deliver intended business benefits. Promotes a culture of collaboration, innovation and continuous improvement, identifying opportunities to enhance business processes, governance arrangements and service delivery. What's on Offer: Long term contract 12months 12 months extension option Hybrid working arrangements Opportunity to contribute to a significant project Collaborative environment focused on continuous improvement and delivery excellence Due to the nature of this role, this job is open to Australian Citizens only, current Baseline/NV1/NV2 security clearance holders. Calleo is an equal opportunity employer and we encourage applications from all people including Aboriginal and Torres Strait Islander peoples. Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies: www.linkedin.com/company/calleoresourcing
Business Analyst
FourQuarters · Posted 15 days ago
About the role
Business Analyst - Superannuation Melbourne CBD | Hybrid Working | 6-Month Contract with potential extension We are seeking an experienced Business Analyst with a strong background in the superannuation industry for an upcoming contract opportunity. You will play a key role in supporting complex business and technology transformation initiatives, working closely with business leaders, product teams and technical stakeholders to identify opportunities, improve processes and deliver effective business solutions. This opportunity will suit a commercially minded Business Analyst who thrives in a fast-paced environment and brings strong industry knowledge, analytical capabilities and stakeholder engagement skills. Key Responsibilities: Gather, analyse and document business and functional requirements across complex transformation initiatives. Facilitate stakeholder workshops, discovery sessions and requirements gathering activities. Translate business needs into functional specifications, user stories and acceptance criteria. Analyse current-state business processes, identify gaps and develop future-state solutions. Collaborate with Product Owners, Project Managers and technical delivery teams to support project outcomes. Support regulatory, legislative and compliance-driven change initiatives. Identify opportunities for process improvement, automation and operational efficiencies. Ensure requirements and deliverables align with business objectives and regulatory obligations. About You: Demonstrated experience as a Business Analyst within the superannuation industry. Strong understanding of superannuation operations, products, legislation and regulatory requirements. Experience delivering business transformation, regulatory change or technology implementation projects. Excellent stakeholder engagement, workshop facilitation and communication skills. Strong experience producing business requirements, process maps, user stories and functional specifications. Experience working within Agile and/or Waterfall delivery environments. Strong analytical and problem-solving skills with the ability to navigate complex business environments. Previous experience within insurance or broader financial services will be highly regarded. What's on Offer? Anticipated initial 6-month contract, with potential for extension. Hybrid working arrangements in Melbourne. Opportunity to contribute to complex business and technology transformation initiatives. Collaborative environment working alongside experienced business and technology professionals. Apply Now If you're an experienced Senior Business Analyst with a background in superannuation and are considering your next contract opportunity, we'd love to hear from you. Apply now or get in touch for a confidential discussion about the opportunity.
Business Coach
Purple Patch Consulting · Posted 15 days ago
About the role
At Mr Purple, we empower entrepreneurs and leadership teams to gain clarity, drive growth, and scale sustainably. We're passionate about helping businesses implement systems that transform vision into realityâand EOSÂź is at the heart of what we do. As we grow, we're looking for an experienced Business Coach with deep EOS expertise to guide our clients on their journey toward traction and healthy team alignment. The Role: We're seeking a results-driven, highly motivated Business Coach to deliver EOS-based coaching, facilitation, and accountability support to a portfolio of clients. Youâll serve as a trusted advisor to leadership teams, helping them adopt and sustain EOS tools, disciplines, and mindset to drive lasting change and measurable business results. Key Responsibilities: Facilitate full-day EOS sessions (Focus Day, Vision Building, Quarterly/Annuals) with leadership teams Coach clients through the EOS Processâą and tools (Accountability Chart, Rocks, L10s, Scorecards, etc.) Help leadership teams align around vision, values, goals, and execution Provide regular support, accountability, and encouragement as an EOS Implementer Adapt EOS to different business sizes and dynamics while staying true to the core framework Maintain strong client relationships and drive retention through measurable results Qualifications: Proven experience implementing EOSÂź in your own company or as a professional EOS Implementer Strong facilitation, coaching, and interpersonal communication skills Deep understanding of business operations, leadership dynamics, and organisational development Entrepreneurial mindset with a bias for action and results Certified EOS ImplementerÂź preferred, but open to experienced self-implementers with demonstrated success Willingness to travel for in-person sessions (as needed) What We Offer: The chance to work with ambitious entrepreneurs and make a meaningful impact A flexible and supportive work environment Access to tools, training, and a like-minded team of business growth professionals Opportunities for growth and leadership within a mission-driven organisation
Business Coach
Purple Patch Consulting · Posted 15 days ago
About the role
At Mr Purple, we empower entrepreneurs and leadership teams to gain clarity, drive growth, and scale sustainably. We're passionate about helping businesses implement systems that transform vision into realityâand EOSÂź is at the heart of what we do. As we grow, we're looking for an experienced Business Coach with deep EOS expertise to guide our clients on their journey toward traction and healthy team alignment. The Role: We're seeking a results-driven, highly motivated Business Coach to deliver EOS-based coaching, facilitation, and accountability support to a portfolio of clients. Youâll serve as a trusted advisor to leadership teams, helping them adopt and sustain EOS tools, disciplines, and mindset to drive lasting change and measurable business results. Key Responsibilities: Facilitate full-day EOS sessions (Focus Day, Vision Building, Quarterly/Annuals) with leadership teams Coach clients through the EOS Processâą and tools (Accountability Chart, Rocks, L10s, Scorecards, etc.) Help leadership teams align around vision, values, goals, and execution Provide regular support, accountability, and encouragement as an EOS Implementer Adapt EOS to different business sizes and dynamics while staying true to the core framework Maintain strong client relationships and drive retention through measurable results Qualifications: Proven experience implementing EOSÂź in your own company or as a professional EOS Implementer Strong facilitation, coaching, and interpersonal communication skills Deep understanding of business operations, leadership dynamics, and organisational development Entrepreneurial mindset with a bias for action and results Certified EOS ImplementerÂź preferred, but open to experienced self-implementers with demonstrated success Willingness to travel for in-person sessions (as needed) What We Offer: The chance to work with ambitious entrepreneurs and make a meaningful impact A flexible and supportive work environment Access to tools, training, and a like-minded team of business growth professionals Opportunities for growth and leadership within a mission-driven organisation
Business Coach
Purple Patch Consulting · Posted 15 days ago
About the role
At Mr Purple, we empower entrepreneurs and leadership teams to gain clarity, drive growth, and scale sustainably. We're passionate about helping businesses implement systems that transform vision into realityâand EOSÂź is at the heart of what we do. As we grow, we're looking for an experienced Business Coach with deep EOS expertise to guide our clients on their journey toward traction and healthy team alignment. The Role: We're seeking a results-driven, highly motivated Business Coach to deliver EOS-based coaching, facilitation, and accountability support to a portfolio of clients. Youâll serve as a trusted advisor to leadership teams, helping them adopt and sustain EOS tools, disciplines, and mindset to drive lasting change and measurable business results. Key Responsibilities: Facilitate full-day EOS sessions (Focus Day, Vision Building, Quarterly/Annuals) with leadership teams Coach clients through the EOS Processâą and tools (Accountability Chart, Rocks, L10s, Scorecards, etc.) Help leadership teams align around vision, values, goals, and execution Provide regular support, accountability, and encouragement as an EOS Implementer Adapt EOS to different business sizes and dynamics while staying true to the core framework Maintain strong client relationships and drive retention through measurable results Qualifications: Proven experience implementing EOSÂź in your own company or as a professional EOS Implementer Strong facilitation, coaching, and interpersonal communication skills Deep understanding of business operations, leadership dynamics, and organisational development Entrepreneurial mindset with a bias for action and results Certified EOS ImplementerÂź preferred, but open to experienced self-implementers with demonstrated success Willingness to travel for in-person sessions (as needed) What We Offer: The chance to work with ambitious entrepreneurs and make a meaningful impact A flexible and supportive work environment Access to tools, training, and a like-minded team of business growth professionals Opportunities for growth and leadership within a mission-driven organisation
Business Analyst
Verse Group · Posted 17 days ago
About the role
Support the delivery of digital transformation initiatives through effective business analysis, process improvement and change management. Weâre looking for an experienced Business Analyst to join a leading resources organisation, supporting a pipeline of digital initiatives across rail and mining operations. This is a Perth-based contract opportunity, offering the chance to work closely with business stakeholders, operational teams and technology professionals to improve processes and support the delivery of practical digital solutions. This is a fantastic opportunity for a Business Analyst who enjoys understanding complex business problems, challenging existing ways of working and helping organisations translate operational needs into effective technology and process improvements. Working across digital delivery and business change, youâll play a key role in gathering requirements, analysing processes, supporting solution design and helping stakeholders prepare for the implementation and adoption of new ways of working. About the Role: Engage with business and operational stakeholders to understand business needs, challenges and improvement opportunities. Gather, analyse and document business and functional requirements to support digital initiatives. Map current-state processes and develop future-state process designs to improve efficiency and business outcomes. Identify gaps, inefficiencies and opportunities to challenge existing processes and ways of working. Translate business needs into clear requirements, user stories and acceptance criteria where appropriate. Work closely with technical teams and project stakeholders to support solution definition and delivery. Facilitate workshops, stakeholder discussions and requirements sessions to establish shared understanding and agreement. Support testing activities, including requirements traceability, validation and business acceptance. Assist with technical change management, stakeholder communication and operational readiness. Support implementation activities to help ensure new processes and digital solutions are effectively adopted. Maintain business analysis documentation and communicate progress, issues and key findings to relevant stakeholders. About You Youâre a proactive and analytical Business Analyst who can work comfortably with business stakeholders and technical teams to support digital delivery and meaningful process improvement. Experience as a Business Analyst across digital, technology or transformation initiatives. Strong requirements gathering, documentation and process mapping skills. Experience identifying process improvements and translating business needs into practical solutions. Strong stakeholder engagement, facilitation and communication skills. Ability to analyse complex problems, challenge assumptions and identify opportunities for better ways of working. Experience supporting solution delivery, testing, implementation or organisational change. A collaborative approach, with the ability to work across business and technical teams in a changing environment. Experience in resources, mining, rail or other complex operational environments will be highly regarded but is not essential. If youâre an experienced Business Analyst looking for an opportunity to contribute to digital transformation, improve business processes and support the delivery of practical technology solutions, weâd love to hear from you.
Business Manager
Allan Hall HR · Posted 20 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts - building strong customer relationships, driving sales, and setting the strategy for future success. Your new role: Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring: A proven track record in senior management or branch leadership. Industry knowledge in plumbing, trade distribution, or a related sector (highly regarded). Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team: This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink to new heights, apply today with your resume and cover letter. Have questions? Call Lyanne at Allan Hall HR on 0482 089 731 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Manager
Allan Hall HR · Posted 20 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Horsham is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts â building strong customer relationships, driving sales, and setting the strategy for future success. Your new role: Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring: A proven track record in senior management or branch leadership. Industry knowledge in plumbing, trade distribution, or a related sector (highly regarded). Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team: This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink Horsham to new heights, apply today with your resume and cover letter. Have questions? Call Lyanne at Allan Hall HR on 0482 089 731 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Manager
Allan Hall HR · Posted 21 days ago
About the role
Ready to take charge? This is your chance to step into a pivotal leadership role with full ownership and autonomy. Tradelink Charmhaven is on the hunt for a driven Business Manager to lead from the front, inspire a high-performing team, and shape the next stage of growth for an already successful branch. As the face of the business, youâll bring energy, vision, and commercial smarts - building strong customer relationships, driving sales, and setting the strategy for future success. Your new role Reporting to the Regional General Manager, youâll be responsible for the overall performance, profitability, and growth of the branch. You will: Drive business, product, and sales strategies to grow revenue and market share. Deliver outstanding customer service, advice, and tailored solutions. Manage systems and processes to consistently exceed targets. Build strong partnerships with customers, suppliers, and stakeholders. Lead, develop, and inspire your team across sales, warehousing, and logistics. What youâll bring Industry knowledge in plumbing wholesale, trade distribution, or a related sector. A proven track record in senior management or branch leadership. Natural leadership qualities with a hands-on, customer-focused approach. A commercial mindset â able to identify opportunities and convert them into growth. Strong communication skills and the ability to build trust with a diverse client base. Full Australian working rights (sponsorship not available). Why Tradelink? Tradelink is one of Australiaâs most established and trusted trade partners, with 200 locations and 1,300 team members nationwide. We reward success with a generous profit-share scheme, genuine career pathways, and a fun, supportive culture where people thrive. At Tradelink, youâre not just joining a business â youâre joining a network built on growth, opportunity, and the power of people. Join our team This is more than a job â itâs your next career milestone. If youâre ready to lead with impact and take Tradelink Charmhaven to new heights, apply today with your resume and cover letter. Have questions? Call Zoe at Allan Hall HR on 0482 086 153 for more information. Please note: Only shortlisted candidates will be contacted. Pre-employment drug and alcohol testing may apply.
Business Advisor
Regional Business HQ · Posted 21 days ago
About the role
Are you bursting with passion for empowering small businesses, boosting local economies, and creating job opportunities? Is a vibrant and forward-thinking workplace where you shine? Join the excitement at Regional Business HQ to lead our Business Disaster Preparedness Program in Bundaberg and Fraser Coast! Weâre on an exhilarating growth journey and weâre scouting for seasoned Business Advisors who share our vision and zest for making a difference. About Us: For three decades, Regional Business HQ has been the cheerleader for small businesses! Weâre all about fortifying businesses and sparking employment growth to uplift our communities. Our toolbox is filled with professional, affordable, and adaptable solutions designed to fast-track business success. As regional business champions, weâre dedicated to offering top-notch support, services, education, and resources. Our team? Weâre the trailblazers of economic progress, always aiming to wow and inspire! Why Youâll Love Working With Us: Weâre a crew of enthusiastic go-getters, united in our mission to propel economic prosperity across regional Queensland. Our heart beats for our values: people-first, integrity, and community mindfulness. We juggle work and life like pros, gifting our contracted staff a monthly RDO (adjusted for part-time roles). Weâre big on nurturing talent, offering real-time learning experiences and structured professional growth opportunities. Feeling the buzz? If youâre thrilled by the idea of being part of Regional Business HQ, donât wait! Leap at this chanceâsend us your resume and a cover letter that showcases your expertise and how you vibe with our values.
Business Advisor
Regional Business HQ · Posted 21 days ago
About the role
Are you bursting with passion for empowering small businesses, boosting local economies, and creating job opportunities? Is a vibrant and forward-thinking workplace where you shine? Join the excitement at Regional Business HQ to lead our Business Disaster Preparedness Program in Bundaberg and Fraser Coast! Weâre on an exhilarating growth journey and weâre scouting for seasoned Business Advisors who share our vision and zest for making a difference. About Us: For three decades, Regional Business HQ has been the cheerleader for small businesses! Weâre all about fortifying businesses and sparking employment growth to uplift our communities. Our toolbox is filled with professional, affordable, and adaptable solutions designed to fast-track business success. As regional business champions, weâre dedicated to offering top-notch support, services, education, and resources. Our team? Weâre the trailblazers of economic progress, always aiming to wow and inspire! Why Youâll Love Working With Us: Weâre a crew of enthusiastic go-getters, united in our mission to propel economic prosperity across regional Queensland. Our heart beats for our values: people-first, integrity, and community mindfulness. We juggle work and life like pros, gifting our contracted staff a monthly RDO (adjusted for part-time roles). Weâre big on nurturing talent, offering real-time learning experiences and structured professional growth opportunities. Feeling the buzz? If youâre thrilled by the idea of being part of Regional Business HQ, donât wait! Leap at this chanceâsend us your resume and a cover letter that showcases your expertise and how you vibe with our values.
Business Analyst
Canopius · Posted 21 days ago
About the role
Description Description Canopius is a growing global specialty insurer known for its expertise, collaborative culture and practical innovation. Weâre looking for an experienced Business Analyst to join our Operations team based in Sydney or Melbourne, shaping highâimpact transformation that improves how the business operates and delivers on our strategic ambition. Youâll work on initiatives that really matter to the business, sitting at the heart of our delivery model. You will collaborate with stakeholders across multiple teams as a trusted delivery partner and help influence the change you deliver from idea through to implementation. You will play a key role in defining problems, identifying opportunities and translating business needs into actionable requirements, with technology as an enabler, not a starting point. You will work on a range of initiatives from incremental process improvements and small enhancements to complex, multi â year strategic change programmes. If youâre a Business Analyst who enjoys variety and wants to play an active role in shaping change then this role is ideal for you. Itâs a great opportunity to deepen your analysis skills, broaden your exposure and make a visible difference in a supportive, forwardâthinking delivery environment. Responsibilities Key Responsibilities Drive the analysis for meaningful business transformation, delivering tangible value through operational improvement and increased efficiency. Facilitate workshops and engage stakeholders to uncover needs, map current processes, identify pain points and spot opportunities for improvement. Confidently challenge thinking and assumptions to establish clarity and influence direction. Work closely with internal teams to translate strategic vision and goals into clear, actionable requirements and user stories. Collaborate with colleagues across Change, Technology, Data and Business Architecture to design business solutions and robust processes that genuinely improve business outcomes and ways of working. Enable effective decision-making, providing data and insight to support business cases, options analysis and recommendations. Support change from ideation through to delivery, acting as a trusted delivery partner and as the bridge between the business and the development teams. Contribute to change readiness, training materials and adoption activities. Measure the success and business benefits of delivered solutions, continuously looking for ways to improve outcomes. Champion efficient and effective business analysis, continuously improving capabilities and ways of working. Leverage data platforms and analytical tools (e.g. Databricks, Power BI, SQL) to support decision-making, process improvement and business transformation outcomes. Work with Data/ Technology teams to define data requirements, support data quality initiatives and ensure business requirements are accurately reflected in reporting and analytics solutions. And other ad hoc duties as required Qualifications Skills & Qualifications Business Analysis Business Partnering Business Process Improvement Change Management Design Thinking Issue Resolution KPI/Metric Design Process Design Requirements Analysis Requirements Management Technical Documentation Business Analyst experience in the insurance market (preferable)or comparable general Insurance/financial services environment. Strong understanding of data analysis, data quality, data governance and reporting concepts. Knowledge of insurance systems and processes across underwriting, claims, policy administration and policy documentation preferred. Proficiency in requirements elicitation and the creation of associated analysis artefacts. Excellent communication and interpersonal skills, able to build effective working relationships with stakeholders at all levels. Attestable capability to challenge, negotiate and influence to achieve the best business outcomes. Demonstrable Business Analyst skills including analytical and critical thinking, problem solving, attention to detail and prioritisation. Experience of successful project/programme delivery in a fast-paced Agile, waterfall or hybrid environment. Ability to use initiative and take ownership for the successful completion of analysis activities. International Institute of Business Analysis or proven equivalent experience.
Business Analyst
Ambition Group · Posted 22 days ago
About the role
Business Analyst - Managed Service Provider Sydney CBD Permanent role Do you want real ownership of how a business runs? This Sydney-based managed service provider is looking for an experienced Business Analyst to take charge of its workflows, systems and processes and make them work efficiently for the business. If you're a self-starter who is comfortable talking process and solutions with stakeholders at every level, this role offers the autonomy to make a visible difference. Responsibilities include: Reviewing workflows, processes, compliance and SLAs, then recommending how systems can better support the business Taking ownership of the SharePoint environment, including redesign, structure, maintenance and ongoing improvements Supporting the sales-related aspects of the ERP platform Engaging stakeholders to understand current processes and challenges, then gathering, analysing and documenting business and functional requirements Process mapping and optimisation across IT systems, finance operations and insurance requirements Analysing operational, service, financial and customer data to identify trends, run root cause analysis and recommend practical solutions Driving testing and implementation, and supporting business cases, cost-benefit analysis and impact assessments Helping modernise customer-facing platforms and working with vendors and technology partners through delivery Experience needed: 5 years in a Business Analyst, Process Analyst, Service Analyst or similar role Delivery experience on technology transformation programs, ideally with exposure to ERP and/or CRM platforms Proven ability to gather, document and validate business requirements Strong analytical and problem-solving skills, with the ability to interpret data and make clear recommendations Experience analysing and improving business processes and workflows Confident facilitating workshops, meetings and stakeholder discussions Understanding of ITIL and project delivery frameworks Strong report, presentation and business documentation skills Managed services, IT services or service delivery experience is highly regarded but not essential Apply now or reach out to Jasmin at Ambition for a confidential chat about the role!
Business Manager
APM Employment Services · Posted 22 days ago
About the role
Job Description Who Are We: APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of brands. About the Role⊠As a Business Manager in our Inclusive Employment Australia team, youâll lead a passionate group of Employment Consultants. Your mission: drive performance, support your team, and deliver life-changing employment outcomes for job seekers. Location: St Albans Key Responsibilities: Lead and inspire a team of Employment Consultants to exceed performance targets. Ensure compliance with Inclusive Employment Australia contractual obligations. Build strong relationships with local employers, community groups, and stakeholders. Monitor and report on site performance, identifying opportunities for improvement. Foster a positive, inclusive, and high-performing team culture. What makes a great Business Manager? A great Business Manager possesses a strategic mindset, with the ability to interpret data effectively, build strong local business relationships, and plan proactively for sustainable success. Resilience and advanced problem-solving skills are essential, enabling the manager to navigate complex challenges with confidence and agility. By combining analytical thinking with a people-focused approach, a Business Manager drives performance, fosters innovation, and ensures the delivery of impactful outcomes. Capabilities & Experience Experience in Employment Services or clearly demonstrated transferable skills. People leadership exposure and/or understanding. Strong understanding of Inclusive Employment Australia or related government programs. Excellent interpersonal and communication skills (both written and verbal). Results-driven mindset with a passion for helping others succeed. Ability to work unsupervised in challenging environments. Proven experience working in a high-performance driven environment. Demonstrable ability to build positive working relationships with key stakeholders. Eligibility to meet legislative requirements for clearance to work in the Employment Services programs. Why Youâll Love It This isnât your average desk job. We are all about breaking barriers, creating opportunities and helping people with disability thrive by securing and supporting them into employment. Base salary plus performance-based incentives that reward your success. Ongoing training and career development â we are committed to your growth. Supportive and inclusive team environment where your contributions make a difference every day. Celebrating milestones â we love to recognise and rewards hard work with fun events. EAP | Employee Wellbeing Program. Purchased Annual Leave. Paid Parental Leave. Service recognitions. APM Family Hub. Maxxia | Vehicle salary packaging. To be considered, you will have Eligibility to work in Australia A current driverâs licence and a comprehensively insured vehicle A MyGovID (Standard level) Willing to complete a National Police Check Able to pass a Working with Children Check Available to work Full-Time Monday to Friday 8:30am - 5:00pm At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI community and people with disability. Ready to change the game? If you are looking for a role where no two days are the same, where you get to inspire, motivate and create a lasting impact, we want to hear from you! Letâs work together to break down barriers, shatter expectations and build a more inclusive world- one individual at a time. Join us as we continue to enable better lives!
Business Analyst
Australian Payments Plus · Posted 23 days ago
About the role
Life @ AP: We are one connected team in pursuit of one inspiring purpose: to unite people and technology to power better experiences. Youâll be encouraged to bring your ideas forward, make a difference through your work and grow your career while enjoying room for fun, friendships and flexibility in your daily life. Weâre driven by our values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the contribution of an incredible team. Ready to change the game? Weâre ready to help you do it. The Role: Working in a 12 month max term contract, as a Business Analyst at AP, youâll help turn business needs into practical, fit-for-purpose solutions across Australiaâs payments ecosystem. Youâll assess business situations, understand stakeholder needs from end to end, and analyse how proposed changes affect current systems, processes, data and customers. Working with teams across AP and directly with external enterprise customers and vendors, youâll facilitate discovery, define and manage requirements, and support initiatives from early assessment through solution design, testing, implementation and operational transition. Your analysis will help teams make informed decisions, manage risks and deliver outcomes that work for the business and its stakeholders. Key Responsibilities Gather requirements through the entire delivery and operational lifecycle, including defining and managing scope, requirements elicitation, analysis and documentation, and associated prioritisation activities. Model business processes and identify opportunities for process improvements. Conduct data modelling and mapping to support detailed analysis and enable effective solution design. Identify risks, issues, and benefits of existing and proposed solutions and outline business impacts. Validate systems, products, platforms and services against requirements, experience goals, metrics, and targets. Identify, analyse and engage a range of stakeholders to influence their decisions and actions for mutual benefit, including resolving problems and issues, managing resolutions, and implementing stakeholder engagement and communications plans. Simplify information and decipher technical jargon so it is easily understood by nontechnical audiences. Support the testing and implementation of solutions. Support business transitions and help establish change and improvements. Create and maintain documentation regarding various projects, processes, and operations Required experience to be successful in the role Youâll bring: A bachelor degree or equivalent, and 3â5 yearsâ experience working as a Business Analyst. Business analysis experience across the delivery lifecycle, including requirements elicitation, analysis, documentation, prioritisation and traceability. Knowledge of payments technology, IT systems and the financial services industry, with the ability to apply that knowledge when assessing business needs and solution options. Experience working directly with external enterprise customers and vendors, building effective relationships and progressing complex requirements or issues. Excellent written and verbal communication skills, including the ability to facilitate discussions, influence stakeholders and make technical information clear to non-technical audiences. Experience modelling business processes and data, identifying improvement opportunities, and using analysis to support sound business decisions. Experience supporting solution validation, user acceptance testing and implementation, including developing or reviewing test scenarios against acceptance criteria. Confidence identifying risks, issues and dependencies, assessing their business impact and working with stakeholders to develop practical responses. Familiarity with Agile and Waterfall delivery practices and tools such as Jira; a collaborative, adaptable approach when working through ambiguity and changing priorities. What happens next: At AP, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and weâre proud to work together towards this common goal. If youâre ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks. We want to remove all barriers to inclusion. If you need advice or support with your application, please contact [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process. AP is not partnering with recruitment agencies for this role.
Business Manager
BUSY Cloud HR · Posted 25 days ago
About the role
Introduction Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About BUSY Ability BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 50 years' experience in itsâ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane. Description About the Role The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations. This role is a key player in the Ex-Offenders program across the Somerset region. The Business Manager is tasked with fostering a supportive and encouraging culture to assist our consultants in building strong community networks and relationships to assist in the jobseeker journey toward employment opportunities. You will ensure jobseekers, clients and stakeholders receive quality service provision and will work with the Operations Manager to ensure that BUSY Ability exceeds Government key performance indicators and contractual obligations. This role is full time-fixed term contract until 30 June 2027 with potential for extension, based out of our Caboolture office. BUSY Benefits Competitive salary: Circa $91k super NFP salary sacrifice NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card 3 additional paid annual leave days â Christmas closure Monthly FLEXI day off Enjoy a hybrid work model, collaborating in the office and working from home Clear pathways for internal advancement Dedicated training budget for personal and professional growth BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport Enjoy work that genuinely impacts lives Employee Assistance Program with Sonder Wellbeing App Skills And Experiences A bit about your experience⊠Lead, coach and develop Employment Consultants and Work Support Consultants to achieve sustainable employment outcomes Drive performance across all sites, ensuring KPI targets, placement outcomes and service standards are consistently exceeded Oversee service delivery, workflow and customer experience across multiple locations Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation Manage financial performance including forecasting, budgeting and achieving region profitability targets Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework Build strong relationships with Services Australia, local employers and community partners Ability to obtain a Blue Card and National Police Check Open drivers licence Next steps This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply
Business Analyst
Spinifex Recruiting · Posted 27 days ago
About the role
We currently have a vacancy for a highly analytical and commercially minded professional to join a fast-growing business in Orange NSW. Working closely with senior leadership, you will play a key role in project modelling, business analysis, reporting and strategic growth initiatives. This position offers the opportunity to have genuine involvement in decision-making through accurate data, while supporting business performance, compliance requirements and future success. About the Role Key responsibilities of this role: Financial, commercial and project modelling Business performance reporting and data analysis Developing insights to support strategic decision-making Working with complex datasets to identify trends and opportunities Supporting regulatory, compliance and stakeholder reporting requirements Contributing to business improvement and growth initiatives Collaborating with leadership and operational teams across the business About You The ideal candidate will demonstrate: Natural problem-solving, curiosity and analytical thinking skills Excellent attention to detail, organisation and reliability A positive approach toward ongoing development Confidence working with large and complex datasets Advanced Microsoft Excel skills, with exposure to other digital analytical tools highly regarded Tertiary qualifications in Economics, Commerce, Accounting, Finance, Mathematics, Statistics, Data Science or a related discipline, or equivalent relevant industry experience is highly regarded Experience in business analysis, commercial analysis, financial modelling, data analytics or a similar field at any level is highly regarded A genuine interest in learning about agriculture, agribusiness and regional industries Why Join Us? Opportunity to work directly with senior leadership Diverse work across projects, analysis and business growth initiatives Long-term career development within Australian agriculture Flexibility with role title and career pathway based on experience and capability If you're an individual who enjoys numbers, data, insights and want to build a rewarding career with genuine opportunity for growth, we would love to hear from you. Apply now with your resume and a brief cover letter outlining your experience and interest in the role.
Business Trainee
MEGT · Posted 27 days ago
About the role
Join MEGT as a Business Trainee! Are you a motivated and reliable individual looking to start or develop your career in customer service and administration ? MEGT has a fantastic opportunity with Holy Cross Services in Banyo for a Business Trainee within their Client Services team. This is a great opportunity to gain practical workplace experience, develop your customer service and administration skills, and work towards a nationally recognised qualification while being supported by an experienced team. About the role As a Business Trainee, you'll gain hands-on experience in a professional and inclusive workplace, supporting the Client Services team with a range of customer service and administration tasks. Your day-to-day duties may include: Answering incoming customer enquiries and directing them to the appropriate team Providing friendly and professional customer service over the phone Assisting with ordering and general administrative tasks Supporting end-of-month reporting activities Using technology and business systems to support the day-to-day operations of the team No previous experience is required - Holy Cross Services is happy to train the right person! What we're looking for We're looking for someone who: Has a genuine interest in customer service, administration or an office-based career Has excellent communication skills and is comfortable speaking with customers over the phone Is confident using technology and keen to learn new systems Is reliable, punctual and organised Has a positive attitude, strong work ethic and willingness to learn What can you expect from us? Earn while you learn with a nationally recognised Certificate III in Business Personalised support and coaching throughout your traineeship Weekly pay Gain valuable customer service and administration experience Comprehensive TAFE training Work in a supportive and inclusive workplace Potential opportunity for ongoing employment and career progression with Holy Cross Services after completing your traineeship Monthly team BBQs Birthday and years-of-service recognition Access to an Employee Assistance Program (EAP) About Holy Cross Services Holy Cross Services (HCL) is a Mercy Ministry and purpose-driven organisation committed to creating meaningful employment opportunities and an inclusive workplace. HCL provides professional services across Queensland and has a strong focus on supporting people with disability to gain meaningful employment, develop valuable skills and reach their full potential. As part of the Client Services team, you'll be joining an organisation that values dignity, respect, integrity and compassion , while gaining practical experience that can help build your future career. The successful candidate will be required to obtain a Disability Services Yellow Card , as the role is based in an environment supporting people with disability. Ready to take the next step? If you're looking for an opportunity to earn while you learn, develop your skills and build a career in customer service and administration , we'd love to hear from you! Click "Apply Now" to take the next step. For more information, visit the MEGT Jobs page. At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. By applying, you agree to receive information about other MEGT employment and education opportunities. MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities to apply.
Business Analyst
a2b · Posted 27 days ago
About the role
01st October, 2026 A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the countryâs leading taxi network and a major provider of mobility, technology, and payment solutions. Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver endâtoâend transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide. Our network is Australiaâs largest, with 7,000 vehicles and 11,500 drivers, supported by contact centres, technology hubs and inâfield support teams. We power drivers, operators and passengers with dispatch, navigation, inâcar tech, apps and payment solutions across Australia and globally. The A2B Way We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion. At A2B Australia, we're transforming the way Australians move through our brands including 13cabs. We're looking for a Business Analyst to help shape future business processes, improve customer experiences and support transformational initiatives across the organisation. Join our B2C Operations team and play a key role in understanding how the business operates today while helping define what it needs for tomorrow. Working closely with business leaders, subject matter experts and technology teams, you'll analyse processes, uncover opportunities and help design solutions that deliver measurable value across the organisation. What You'll Be Doing Develop a deep understanding of customer and business needs, identifying pain points, opportunities and areas for improvement Analyse and document current-state business processes and workflows to build a clear picture of how the business operates Gather, analyse, validate and document business requirements using appropriate business analysis techniques Translate requirements into clear specifications and acceptance criteria Develop future-state process designs and user journeys that support improved business outcomes Partner with stakeholders across business and technology teams to build alignment and consensus on proposed solutions Map requirements across multiple business units and interconnected process streams Model end-to-end processes and identify the impact of internal and external dependencies Support the development of operational reporting, business metrics, acceptance criteria and test plans Collaborate closely with Project Leads and Executive Sponsors to deliver agreed outcomes About You You're a collaborative and analytical Business Analyst who enjoys understanding complex business problems, engaging stakeholders and turning insights into practical solutions. You'll bring: A bachelor's degree in Business Studies, Business Administration, Management, Information Technology, Engineering or a related discipline A minimum of two years' experience in business analysis, including process mapping, requirements gathering and documentation Experience analysing current-state processes and defining future-state solutions Strong capability in requirements elicitation, validation and documentation Exposure to business analysis tools, process mapping methodologies and the Microsoft Office Suite Experience working across business and technology teams to define, document and gain agreement on requirements A recognised business analysis certification such as IIBA CCBA or CBAP (desirable) We're looking for someone who: Enjoys breaking down problems, identifying root causes and understanding process interrelationships Builds productive relationships with stakeholders from diverse backgrounds Communicates clearly and confidently, both verbally and in writing Can manage multiple priorities and process streams effectively Takes a collaborative approach and remains open to alternative perspectives Is curious, adaptable and motivated to learn new tools and technologies Demonstrates accountability and a strong commitment to delivering outcomes Why Join A2B Contribute to initiatives that help shape the future of mobility in Australia Work with a broad range of stakeholders across business and technology functions Influence customer, operational and business outcomes through process improvement and solution design Join a connected and collaborative team that values innovation, accountability and continuous improvement Be part of an organisation with nationally recognised brands and a strong focus on customer experience If you're ready to make an impact through business analysis and process improvement, we'd love to hear from you. ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.