Customer Service Associate Jobs. Australia

Associated Director, Customer Success » Perth, WA - Job Description: About the Role: Grade Level (for internal use): 11 The Role: Associate Director, Customer... management, and KPI monitoring to drive consistency and service excellence Drive business growth and customer retention in the • Mon, 31 Aug • S&P Global

Event Cinemas Marion - General Cinema Worker » Oaklands Park, Marion Area - Title: Cinema Employee Position Overview:Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Fri, 18 Sep • EVT

Professional Services Consultant (Clinical) » Australia - We’re hiring a Professional Services Consultant (Clinical) ️ Full-time | Permanent Preferred location: Sydney, Melbourne, Brisbane, Adelaide, Perth Hybrid working: 2 days in office, 3 days WFH Competitive salary package, commensurate with experience company stock (RSUs) Meet AlayaCare! We’re a fast-growing SaaS scale-up on a mission to transform aged and disability care across Australia, Canada, the US and beyond. Our platform helps care providers deliver exceptional service in homes, communities, and residential settings. We’re big on Tech with Purpose and passionate about improving lives while building strong software, strong teams and better outcomes for customers. The Role Reporting to the Director of Residential Operations, our Professional Services Consultants (PSCs) work as part of the Professional Services team to lead the implementation of our software for clients post-sale, as well as providing advanced consulting and training activities post-implementation. PSCs work to understand customer needs in detail, build and find solutions to meet these needs, and then ensure the solution works as expected before our Customer Experience team takes over. In this clinical-focused role, you’ll work closely with customers’ clinical teams to build out the clinical tools in the system needed to support care. PSCs will assist in mentoring Professional Services Associates (PSAs) when they are assigned to PSC projects and are gaining skills and experience to progress to a Senior PSC role, where they can lead complex and enterprise projects independently. Our team is expanding, and we are looking for the right person to join our team. It is an ideal opportunity for a clinical or Registered Nurse professional currently supporting an aged care provider who would like to transition into a more technical implementation and support role. If you thrive on creating efficiencies and improving processes, you’ll do great things here. We’re open to a range of experience and will tailor the remuneration and training package to the successful candidate. Your days will involve: Leading workshops with customers to elicit, document, understand and analyse their business processes and requirements. Preparing project documents, including requirements and solution design documents. Configuring the AlayaCare application to support clinical workflows and end-to-end residential care processes. Providing training to customers, typically through a train-the-trainer model. Assisting with data migration activities, including supporting customers with data import templates and resolving validation errors. Managing internal and customer communications regarding project activities and implementation progress. Supporting customers with issues throughout implementation, including navigating product gaps and managing expectations around delivery and development fixes. Learning, mastering and contributing to implementation best practices, methodologies and other intellectual capital that delivers value to customers. Mentoring Professional Services Associates assigned to your projects and helping build their skills and experience. Keeping AlayaCare Residential product and process knowledge current, and participating in product demonstrations and RFP responses when required. Building toward independently managing implementations and maintaining approximately 65% billable utilisation. You’ll thrive in this role if you: You have experience in residential aged care implementation, ideally 2 years, or strong clinical systems implementation and consulting experience. You have an intermediate understanding of the aged and residential care industry, including its functions, legislation and challenges. You are customer-focused and able to build trusted relationships through complex implementation processes. You demonstrate strong accountability, self-management and planning skills, including the ability to work to SLAs and communicate issues early. You bring advanced analytical and problem-solving skills, with the ability to review information and propose practical solutions. You have advanced interpersonal and communication skills, including the ability to explain complex information clearly, run workshops and de-escalate heightened situations. You collaborate effectively with customers, Project Managers, PSAs, Product, Customer Relationship Managers and other subject matter experts, while also working autonomously. Bonus points if you: Experience working with AlayaCare Residential or similar clinical management software. Experience in SaaS or clinical software consulting and training. A relevant Health or IT qualification, experience as an AlayaCare PSA, or knowledge of the AlayaCare implementation methodology. We believe great work should be rewarded. Here’s how we show our appreciation: Choose your own 2 days/week in office, 3 days WFH Competitive salary company stock (RSUs) 5 Wellness days per year ✈️ Up to 90 days/year working from anywhere in the world $1,000/year flexible benefits package 22 weeks company-paid parental leave 2 days company-paid volunteer leave to support causes you care about Team lunches, events & wellness activities A genuinely open, inclusive and collaborative culture A chance to do purposeful work in the fast-paced tech sector, whilst making real impact in the care space . Belonging matters. We’re committed to building an organisation that reflects the communities we serve. Diversity, equity, inclusion and accessibility aren’t just buzzwords here - they’re woven into everything we do. Need adjustments to participate in the recruitment process? We’ve got you. Just reach out to our HR team: [email protected]. We do not accept unsolicited CVs from Recruitment Agencies. • Fri, 18 Sep • AlayaCare

IMAX Sydney - Cinema Worker Kitchen/ Bar Roles » Sydney, Sydney Region - Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPI’s KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Thu, 17 Sep • EVT

Expressions of Interest - Real Estate Sales Associates » Mosman, NSW - registration (strongly recommended) Background in real estate, property or customer service position (e.g. Sales Associate... experienced in real estate, sales, property or customer service who are ready to bring their passion for people into a purpose • Wed, 16 Sep • Aveo • AU$76000 per year

Associate Technical Services Specialist » Sydney, NSW - to customer sites, hospitals, and healthcare facilities within the assigned territory to provide hands-on service, maintenance... to hospitals and customer sites within the assigned territory. Valid driver's licence and ability to transport service tools • Wed, 16 Sep • Medtronic

Customer Experience Associate » Perth, WA - Job Title Customer Experience Associate Job Description Summary This role delivers front-of-house, concierge... workplace requests such as lockers, parking, and facilities. The position requires proactive customer service, strong • Wed, 16 Sep • Cushman & Wakefield

Event Cinemas Liverpool - General Cinema Worker » Liverpool, Liverpool Area - Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPI’s KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Wed, 16 Sep • EVT

Cinema Worker Level 2 » Hillarys, Joondalup Area - Title: Cinema Employee Level 2 - Gold Class Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Wed, 16 Sep • EVT

Cinema Worker Level 2 » Blacktown, Blacktown Area - Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Wed, 16 Sep • EVT

Event Cinemas Campbelltown - Cinema Worker » Campbelltown, Campbelltown Area - Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT: As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80 hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. At Event Cinemas our number one focus is on providing exceptional experiences for our customers. If you are not the sort of person that will bend over backwards for a customer every single time, this is just not your gig. We’re looking for service superstars! We are seeking expressions of interest to join our frontline cinema team! Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPI’s KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. Benefits & Perks Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company Please include in your application: Your availability to work shifts. Our cinemas trade 7 days a week including nights and weekends. Our team are required to work at these times as required. Any relevant skills or certifications including Food Safety, and Responsible Service of Alcohol. Applications will be kept on file until such time as a vacancy occurs. Only applicants successful in obtaining an interview will be contacted. Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. • Wed, 16 Sep • EVT

Event Cinemas Cairns - Frontline Team Member » Cairns Region, Queensland - Title: Frontline Team Member Position Overview:Become part of the Event Cinemas Cairns team at our three locations - Cairns Central, Earlville and Smithfield. About the role: Contribute to daily operations, upholding standards and pursuing best practice Subject to knowledge and skill at this level, a frontline team member may operate flexibly as required between work areas Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level Key responsibilities Complete duties as per standard operating procedures Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Operate registers, ticketing systems and undertake cash handling Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. Lost property maintenance Follow Workplace Health and Safety policies and procedures including emergency procedures Attend and complete all mandatory training sessions as designated by EVT RSA Qualifications as required Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Flexibility to work a mix of shifts including nights, weekends and holidays Experience in hospitality or a customer facing role is strongly desired Ability to work across our three locations in Cairns (Central, Earlville & Smithfield) is advantageous Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. Benefits and perks: Team member discounts from your first day on the job $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo, more Career growth opportunities through our EVT network Local community invovlement, volunteering and charitable giving Australia and NZ's largest and most diverse experiences company • Wed, 16 Sep • EVT

Event Cinemas Top Ryde - Cinema Worker Level 2 » Ryde, Ryde Area - Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPI’s KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. • Wed, 16 Sep • EVT

Event Cinemas Cairns - Frontline Team Member » Cairns Region, Queensland - Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you! Event Cinemas is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers. EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80 hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you. Position Overview: Become part of the Event Cinemas Cairns team at our three locations - Cairns Central, Earlville and Smithfield. About the role: Contribute to daily operations, upholding standards and pursuing best practice Subject to knowledge and skill at this level, a frontline team member may operate flexibly as required between work areas Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level Key responsibilities Complete duties as per standard operating procedures Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Operate registers, ticketing systems and undertake cash handling Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. Lost property maintenance Follow Workplace Health and Safety policies and procedures including emergency procedures Attend and complete all mandatory training sessions as designated by EVT RSA Qualifications as required Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one. Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying. • Wed, 16 Sep • EVT

Service Center Associate » Perth, WA - to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Center... Associate supports Xylem’s business by coordinating service activities, scheduling technicians for maintenance and repair works • Tue, 15 Sep • Xylem

Customer Success Senior Manager » Melbourne, VIC - you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it • Tue, 15 Sep • Salesforce

Associate Director, Continuous Service Improvement » Chatswood, NSW - Sydney, NSW - Associate Director, Continuous Service Improvement (Health Manager Level 5) Lead work that improves healthcare... and support the health of millions every day. Learn more about Join the Team As the Associate Director, Continuous Service • Mon, 14 Sep • NSW Health

Senior Student Administration Officer » Australia - Deliver exceptional student experiences, apply your specialist knowledge, and help shape services that matter. · Salary Package: From $102,136 (HEW 6) per annum, plus 17% superannuation and annual leave loading · Appointment type: Full-time, fixed term appointment until December 2027 · Location: Macquarie University, Wallumattagal Campus, North Ryde Every student journey is shaped by the quality of support they receive along the way. In this role within Student Shared Services, you will be at the heart of that experience, providing specialised and escalated administration and advisory services to international and domestic students across a range of teams. This is an opportunity to bring your expertise in student administration to a collaborative, high-performing environment where accuracy, care and continuous improvement come together. You will handle complex enquiries, apply your knowledge of policies and legislation, and help ensure our students receive timely, reliable and quality-assured service at every touchpoint. If you enjoy solving complex queries, working with a range of systems, and partnering with colleagues to improve how we do things, we would be glad to hear from you. About the Role Reporting within Student Shared Services, you will provide higher-level and escalated student administration, advisory and transactional services. Your day-to-day contributions will include: Providing specialised advice, customer service and complex transactional support to international and domestic students. Applying and sharing specialist knowledge of student administration policies, procedures, standards and legislation. Undertaking complex transactional processing across a range of student administration systems, ensuring timely , accurate and quality-assured data. Reviewing, analysing, assessing and following up on complex or specialised student queries in line with established policies and the University's terms and conditions. Executing and, where needed, escalating complex enquiries by liaising with multiple internal stakeholders to reach effective resolutions. Contributing to projects and initiatives that improve student services, processes and systems, including providing feedback on work practices. Completing regular quality assurance of work and developing and maintaining reporting on student administration services and transactions. Monitoring your own workload to prioritise tasks, meet targets and timelines, and help deliver quality individual and team outcomes. Building and maintaining relationships with internal and external stakeholders and complying with relevant EEO and WHS regulations. About Us Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation in 1964, we have aspired to be a different type of university. Over the years, we have grown to become the centre of a vibrant local and global community. Connect with us today . Student Shared Services plays a vital part in this mission, providing specialised administration and advisory services that support our students succeed throughout their journey with us from offer through to completion. With a strong focus on service excellence and the student experience, Student Shared Services works collaboratively across the University to deliver efficient, responsive and student-centred services. The Student Enrolments team within Student Shared Services supports key enrolment-related processes and activities across the student lifecycle. Working closely with students and stakeholders across the University , the team helps ensure enrolment services are delivered accurately, efficiently , and in accordance with University policies and procedures. About You You are an experienced student administration or customer service professional who brings specialist knowledge, attention to detail and a genuine focus on service quality. You enjoy navigating complex queries, working across systems, and helping improve the way services are delivered. You bring an understanding of the higher education environment and work effectively alongside a range of colleagues and stakeholders. Selection Criteria Degree or equivalent experience in customer service, business, business systems or a related discipline. Knowledge of student customer service and/or administration processes and associated policies. Experience providing specialised transactional support to students. A clear customer service focus and the ability to work and communicate effectively with others. Experience contributing to continuous service improvement and transformation initiatives. Time management and organisational skills, with experience coordinating and delivering on competing deadlines. Experience managing, analysing and reporting on data and complex business processes. Appointment to this role will be subject to successful completion of a criminal history check. How to Apply To be considered for this position , please apply online with your CV and a cover letter outlining how your experience meets the selection criteria (above). Applications Close: Sunday 20 September 2026 at 11:59 p.m. (AEST) We reserve the right to progress or decline an application prior to the application closing date. For enquiries about the role , please contact Hina Ali, Enrolment Team Leader at [email protected] . Pre-Employment Checks Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University. If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs. Applications Close: 20/09/2026 11:59 PM ​ A Place Where You Belong At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework . Flexible Work At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, visit our Jobs at Macquarie page. • Sat, 12 Sep • Macquarie University

Customer Solutions Manager, ANZ » Sydney, NSW - friction Provide actionable customer insights and feedback that inform AWS service improvements Build best practices... a business transformation. That's where you come in. As a Customer Solutions Manager (CSM) in our Australia and New Zealand • Sat, 12 Sep • Amazon

Customer Service Representative » North Sydney, NSW - Customer Service Representative Full-Time, Permanent, Graymont is seeking a Customer Service Representative... to the Customer Service Supervisor, the role involves supporting customer relationships, processing orders accurately • Wed, 09 Sep • Graymont

Expressions of Interest - Real Estate Sales Associates » Aspley, QLD - recommended) Background in real estate, property or customer service position (e.g. Sales Associate, Property Manager, Real..., sales, property or customer service who are ready to bring their passion for people into a purpose-driven role. As a Sales • Tue, 08 Sep • Aveo • AU$76000 per year

Customer Sales Advisor - Glen Allen, VA » Glen Allen, NSW - Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts... and auto service innovation leader! General Description: As a Customer Sales Advisor, you will gain hands-on experience • Mon, 07 Sep • Goodyear • AU$17 - 24.66 per hour

Customer Sales Advisor - Glen Allen, VA » Glen Allen, NSW - Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts... and auto service innovation leader! General Description: As a Customer Sales Advisor, you will gain hands-on experience • Mon, 07 Sep • Goodyear • AU$17 - 24.66 per hour

Customer Sales Advisor - Glen Allen, VA » Glen Allen, NSW - Associate, Customer Service Representative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts... and auto service innovation leader! General Description: As a Customer Sales Advisor, you will gain hands-on experience • Mon, 07 Sep • Goodyear • AU$17 - 24.66 per hour

Restaurant Manager » Jugiong, Harden Area - About Us Nestled in the historic village of Jugiong, The Sir George Hotel is a beautifully restored heritage property renowned for its exceptional dining, boutique accommodation, and relaxed country charm. Our venue combines contemporary hospitality with old-world character, offering guests an unforgettable regional experience. We’re seeking a passionate and experienced Restaurant Manager to lead our front-of-house operations and uphold our reputation for excellence. 1. NAME The Sir George Hotel Jugiong, NSW, Australia 2. TITLE Position Title: Restaurant Manager Description: Responsible for organising and controlling the operations of the restaurant and related hospitality services at The Sir George Hotel to ensure exceptional dining and guest experiences. 3. ENGLISH LANGUAGE This position requires a high level of proficiency in the English language, both spoken and written, to effectively communicate with staff, suppliers, and customers. 4. FULL-TIME POSITION ONLY This is a full-time, ongoing position based in Jugiong, NSW. Standard working hours: 38 hours per week, with flexibility for weekends and evenings as required. 5. OCCUPATION TASKS · Organises and controls the operations of a cafe, restaurant or related establishment to provide dining and catering services. · Planning menus in consultation with Chefs · Planning and organising special functions · Arranging the purchasing and pricing of goods according to budget · Maintaining records of stock levels and financial transactions · Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance · Conferring with customers to assess their satisfaction with meals and service · Selecting, training and supervising waiting and kitchen staff · May take reservations, greet guests and assist in taking orders 6. SKILLS AND EXPERIENCE · Minimum 3 years’ experience in restaurant or hospitality management. · Proven ability to manage and motivate hospitality teams. · Strong organisational and leadership skills with attention to detail. · Ability to plan and execute functions and events. · Solid understanding of food and beverage service standards. · Financial management experience including stock control and budgeting. · Excellent interpersonal and customer service skills. 7. QUALIFICATIONS • AQF associate degree, Advanced Diploma or Diploma in Hospitality Management or a related field; OR • At least three years of relevant experience may substitute for formal qualifications. • Additional on-the-job training or relevant hospitality certifications may be required. • Thu, 03 Sep • The Sir George Hotel

Associate Customer Success Manager » Australia - is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. As an Associate Customer... for service expansion to the Customer Success Manager team Manage administrative tasks including documentation, reporting • Thu, 03 Sep • LifeWorks

Consignment Co-ordinator » Cameron Park, Lake Macquarie Area - At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? Job Purpose Internal title is: Associate I, Customer Service Support Responsible for executing processes related to Consignment Inventory Management incl. reporting and analytics for defined scope Provide technical/ business process interface between business team and ERP colleagues and foster opportunities for process improvements Responsible for management, analysis and support of consignment stocks reconciliation as well as other various support tasks as required Ensure visibility of consignments statuses (stock levels, rotations, missing, and counts) and periodically maintain the AFCM controls to detect deviations and apply improvement actions Actively collaborate with sales force team for stable and effective performance of Alcon Consignment business model by performing or enabling detection and correction of system errors, monitoring and improving data quality, and fostering opportunities for process improvements. Major Accountabilities Consignment Inventory management: Performs administrative activities related to consignment inventory management process to ensure compliance with procedures and policies as well as to follow business strategy and goals corresponding with defined business model: Plans consignment accounts audits in alignment with responsible personnel (e.g. sales force or third party) Performs account audit reconciliation in a timely manner incl. follow up with sales force when required Follow’s up on product expiry to minimize risk and financial impact Works closely with sales force to ensure meeting consignment inventory related indicators such as obsolescence, accurate inventory statuses, reasonable inventory levels and others as defined Follow-up’s support of missing IOLS. Supports consignment accounts management such as new account opening, monitoring and closing Management, analysis, rationalization of consignment stock levels, as well as different support tasks, such as the generation of reports generated periodically. Other OTI SAP tasks applicable to IOL and consignment. IOL audit tool management: Serves as Single Point of Contact (SPOC) for team with regards to incidents and service requests Provides initial support and diagnosis and, if possible, resolution for incidents to end users as well as training and maintains local training material Provides ad-hoc support for sales force wrt tool usage and functionality Reporting / Analytics: Supports consignment related reporting by ensuring consistency in data sources Prepares consignment performance status score cards for governance meetings Ensures monitoring and follow up or escalation for defined key performance indicators Supports creation or amendments of reporting tools for future improvements AFCM controls related to consignment Other: Recommends process improvements and supports the organization by active participation in projects Ensures effectiveness of Alcon’s consignment process by performing or enabling detection and correction of errors, monitoring and improving data quality. no visa sponsorship/relationship will be provided Education: Business & Administration Degree Experience: 2 years in multinational companies good analytical skills, good excel skills (reconcile excels) good time management exposure to tenders/contract management is preferred creative mindset to think out of the box good internal and external communication skills. How You Can Thrive at Alcon: Opportunity to work with a leading global medical device company. Collaborate with a diverse and talented team in a supportive work environment. Competitive compensation package and comprehensive benefits. Continuous learning and development opportunities. Alcon Careers See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker • Thu, 03 Sep • Alcon Research

Associate Director | Retail, Property & Services » Sydney, NSW - and qualitative research programmes from proposal through to presentation Leading conversations around CX, NPS and Voice of Customer • Tue, 01 Sep • Resources Group • AU$120000 - 135000 per year

Associated Director, Customer Success » Perth, WA - Job Description: About the Role: Grade Level (for internal use): 11 The Role: Associate Director, Customer... management, and KPI monitoring to drive consistency and service excellence Drive business growth and customer retention in the • Mon, 31 Aug • S&P Global

Security Equipment Installation Apprentice » Findon, Charles Sturt Area - Security Equipment Installation Apprentice | Certificate III in Data & Voice Communications Build a career in technology and electronic security while gaining hands-on experience with CCTV, alarms and access control systems. An exciting opportunity is available for a motivated individual to join a leading provider of fire safety and security solutions based in Findon, South Australia . You'll complete a Certificate III in Data & Voice Communications while gaining practical experience servicing, maintaining, installing and commissioning electronic security systems in a supportive and dynamic environment. About the Role As a Security Equipment Installation Apprentice, you'll work alongside experienced technicians and develop skills across: CCTV, alarm and access control systems Security system installation and commissioning Servicing, maintenance and fault finding Data, networks and associated security technology Customer service and job documentation You'll also use company systems and handheld devices to record completed work and maintain accurate service records. The role includes occasional weekend work, overtime and regional travel , including short trips to locations such as Port Pirie. About You We're looking for someone who is: Interested in technology, electronics and security systems Motivated to learn and build a long-term career Reliable, proactive and willing to take initiative Professional, respectful and a strong communicator Comfortable working independently and as part of a team Interested in understanding CCTV systems, networks and servers Essential Requirements Australian Citizen Current Driver's Licence and reliable vehicle White Card Working at Heights Card Working with Children Check Ability to obtain the required security licence and clearances Ability to successfully complete police, medical and security checks A pre-employment medical will include hearing and colour vision assessments. A defence clearance will also be required upon commencement. Why Join? Complete a Certificate III in Data & Voice Communications Gain hands-on experience with electronic security technology Learn from experienced technicians Develop specialist skills across CCTV, alarms and access control Build a long-term career in a growing technology-focused industry If you're technically minded, enjoy hands-on work and are ready to build a career in electronic security, apply now! At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. Consent as an applicant to receive any marketing information related to other MEGT employment and education services offerings. MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities are encouraged to apply. • Wed, 26 Aug • MEGT

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 months fixed term) » Australia - potential. Title and Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics (12 months... insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments • Thu, 23 Jul • Mastercard

Customer Service Officer » Sydney, NSW - and commercially minded Customer Service Officer / Associate to support our Australian advice business. This role sits at the front... on advice delivery and relationship management. Key Responsibilities: Client Service & Communication: Act as a primary • Tue, 21 Jul • Hoxton Wealth

Customer Service Associate » Park Avenue, QLD - customer service guidelines. Provides timely, courteous and knowledgeable service to customers Engages customers, providing.... Job Description: Opportunity: Grow Your Career Supports a positive customer shopping experience and maintains a strong store partnership • Wed, 08 Jul • TJX Companies

Support Services Associate » Ruse, NSW - Bulgaria - , and Bulgaria as a Customer Support Specialist, helping some of the worlds most innovative and well-known brands. Were • Thu, 02 Jul • Cross Border Talents

Retail Customer Service Officer » Naracoorte, SA - forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you'll... customer sales and service transactions with customers. Managing high value transactions accurately (handling and processing • Mon, 29 Jun • Australia Post