Customer Success Manager, Senior Manager (Marketing Cloud)
Salesforce ¡ Posted 1 days ago
About the role
you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans... with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnât a buzzword â it
Compliance Investment Information Services - Associate
JPMorgan Chase ¡ Posted 1 days ago
About the role
Job Category: Customer Success Job Description: J.P. Morgan's Compliance Reporting Services (CRS) is one of the.... Our service enables clients to efficiently detect and manage violations of their investment rules, facilitating risk reduction
ICT Customer Support Officer
Target Business Services ¡ Posted 3 days ago
About the role
Our client, Primewave Solutions Pty Ltd is seeking a skilled and customer-focused ICT Customer Support Officer... implementation and maintenance, and the reliable operation of IT systems. Minimum Requirements: - AQF Associate Degree, Advanced
Customer Service Engineer
United Imaging Healthcare ¡ Posted 7 days ago
About the role
communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit; 5) A flexible... range at the customer site; 2) Work closely with Customer Care Center (regional and headquarter level) to carry out
Customer Experience Associate - Trading and Investment
IG Group ¡ Posted 9 days ago
About the role
Job Title Customer Experience Associate - Trading and Investment Job Description So, who are we? IG Group... is desirable. As a Customer Experience Associate, you will be the voice of IG for our trading and investment clients, supporting
Healthcare Customer Service Associate (Philippines)
HealthEdge ¡ Posted 13 days ago
About the role
. Learn more at HealthEdge.com. Overview: Reporting to the Customer Service Manager, the Customer Service Associate... will provide exceptional customer service to the UST customers via inbound Call Center Operations. The service center will be open
Customer Success Manager
Tenable ¡ Posted 13 days ago
About the role
, and Support, to align efforts and deliver impactful customer outcomes. Mentor Associate and Customer Success Managers, providing... that exceed expectations and we win together! Your Role: The Customer Success Manager (CSM) acts as a trusted advisor
Graduate Customer Services and Sales Consultant
Smaart Recruitment ¡ Posted 19 days ago
About the role
currently looking for a driven graduate or customer service consultant to join their supportive and ambitious team, and step... Sydney team as a Consultant/Associate, delivering exceptional service to clients while developing your technical, business
Customer Care Associate
Manpower ¡ Posted 19 days ago
About the role
Customer Service Associate - $38.89 per Hour | Immediate Start Available Are you an organised and customer-focused... administrator looking for your next opportunity? We are seeking a Customer Service Associate to join a well-established business
Client Service Associate
Hays ¡ Posted 21 days ago
About the role
priorities and work effectively under pressure A proactive mindset with a strong customer service focus Tertiary... encouraged. Your new role An exciting opportunity exists for a Client Services Associate to join a high-performing wealth
Associate Director - Financial Services Research & Insights
Resources Group ¡ Posted 22 days ago
About the role
read, discussed and acted on. They're looking for a smart, polished and ambitious Associate Director who combines strong... positioning, customer experience and market trends. You'll: Lead complex quant projects end to end Design surveys
Customer Care Associate
Terumo ¡ Posted 23 days ago
About the role
Customer Care Associate plays an important role in customer experience. You will represent Terumo in a broad range... of activities focused around servicing our customerâs needs and maximizing contract value. Your communication, administration
Customer Experience Associate - Trading and Investment
IG Group ¡ Posted 23 days ago
About the role
Job Title Customer Experience Associate - Trading and Investment Job Description So, who are we? IG is a FTSE 100... service (following relevant training and support) Resolving trade disputes Providing clients with technical support
Associate Representative, Customer Service and Support
APL Logistics ¡ Posted 28 days ago
About the role
-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. - Proactively address service.... - Any other responsivities as assigned by Supervisors/Managers. 2) Stakeholders Management - Provide excellent customer service at all times
Customer Operations Associate (12 Months Contract)
Insulet Corporation ¡ Posted 32 days ago
About the role
Job Summary Position Overview: This position is responsible for providing excellent customer service, responding.... Contact center/customer service experience is required, durable medical equipment as well as pharmacy coverage familiarity
Customer Operations Associate
Medtronic ¡ Posted 32 days ago
About the role
Medtronicâs Customer Care & Order Operations function has an opportunity for a Customer Operations Associate to join the team... with Customer Service, Supply Chain, Warehouse, Finance, and Sales teams to facilitate timely issue resolution. Assist
Senior Network Engineer - Field Services & Customer Operations
NEC Corporation ¡ Posted 33 days ago
About the role
platforms. Deliver clear communication and a high standard of customer service. About You You are a hands-on Network... is seeking a Senior Network Engineer - Field Services & Customer Operations to join our Managed Services team supporting a key
Customer Experience Associate
Puratap ¡ Posted 41 days ago
About the role
Customer Experience Associate â Join a Leading Water Purification Company! Why Join Us? Monday to Friday business... company making a real difference in peopleâs lives. As a Customer Experience Associate, youâll not only be part of a growing
Associate Technical Services Specialist
Medtronic ¡ Posted 43 days ago
About the role
to customer sites, hospitals, and healthcare facilities within the assigned territory to provide hands-on service, maintenance... to hospitals and customer sites within the assigned territory. Valid driver's licence and ability to transport service tools
Service Center Associate
Xylem ¡ Posted 44 days ago
About the role
to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Service Center... Associate supports Xylemâs business by coordinating service activities, scheduling technicians for maintenance and repair works
Expressions of Interest - Real Estate Sales Associates
Aveo ¡ Posted 5 days ago
About the role
Expression of Interest: Sales Associates Locations: Aveo Retirement Communities â across various Brisbane locations Salary: $76K package (base super) $5K car allowance KPIs (OTE $100K) The Opportunity Are you passionate about people and looking to build a meaningful career in sales? We are opening Expressions of Interest for individuals experienced in real estate, sales, property or customer service who are ready to bring their passion for people into a purpose-driven role. As a Sales Associate with Aveo, youâll play a key role in helping seniors find their next home â making a difference in their lives and being rewarded for your impact. This is a perfect opportunity for someone seeking a more meaningful and people-focused sales role without the pressure of cold calling or door-knocking, or for someone looking for improved work/life balance. If you love variety, thrive in a customer-focused environment, and are ready to turn your skills into something impactful, make the switch to retirement living today. Your Impact: Working cohesively with the Sales Manager to support the sales process from enquiry to settlement, including administration, forms, and welcome kits. Creating a warm, professional and inviting experience for prospective residents by assisting with tours, calls, and community engagement events Keeping display villas & units, signage, and the sales office presentation-ready at all times Managing CRM updates, marketing updates, listings, brochures and sales files to ensure accurate and timely information Assisting with events and Open Home activities to support lead generation and build local engagement Liaising with exiting residents, vendors, contractors and stakeholders to keep communication clear, consistent, and professional Ensuring every step of the move-in experience is smooth, supportive, and stress-free for our residents Why Aveo? Quarterly KPIâs and annual vehicle allowance Phone, laptop and Aveo systems provided Employee Referral Program and Employee Assistance Program Discounts to Health Insurance and Retail & Leisure partner providers Opportunities for further career development (e.g. develop into a Sales Manager) Join a growing industry that is purpose-driven and provides better work/life balance What youâll bring: Current QLD Real Estate registration (strongly recommended) Background in real estate, property or customer service position (e.g. Sales Associate, Property Manager, Real Estate Admin or similar) Strong attention to detail and administration skills with a proactive approach to organising tasks A warm, professional and polished appearance with strong customer service and communication skills (first impressions count!) Confidence in Microsoft Office and CRM systems (desired) A self-motivated attitude that possesses an empathetic approach to vendors and a team-first mindset Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60 diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves. What's next Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.
Expressions of Interest - Real Estate Sales Associates
Aveo ¡ Posted 5 days ago
About the role
Expression of Interest: Sales Associates Locations: Aveo Retirement Communities â North Shore and Northern Beaches communities Salary: $76K package (base super) $5K car allowance KPIs (OTE $100K) The Opportunity Are you passionate about people and looking to build a meaningful career in sales? We are opening Expressions of Interest for individuals experienced in real estate, sales, property or customer service who are ready to bring their passion for people into a purpose-driven role. As a Sales Associate with Aveo, youâll play a key role in helping seniors find their next home â making a difference in their lives and being rewarded for your impact. This is a perfect opportunity for someone seeking a more meaningful and people-focused sales role without the pressure of cold calling or door-knocking, or for someone looking for improved work/life balance. If you love variety, thrive in a customer-focused environment, and are ready to turn your skills into something impactful, make the switch to retirement living today. Your Impact: Working cohesively with the Sales Manager to support the sales process from enquiry to settlement, including administration, forms, and welcome kits. Creating a warm, professional and inviting experience for prospective residents by assisting with tours, calls, and community engagement events Keeping display villas & units, signage, and the sales office presentation-ready at all times Managing CRM updates, marketing updates, listings, brochures and sales files to ensure accurate and timely information Assisting with events and Open Home activities to support lead generation and build local engagement Liaising with exiting residents, vendors, contractors and stakeholders to keep communication clear, consistent, and professional Ensuring every step of the move-in experience is smooth, supportive, and stress-free for our residents Why Aveo? Quarterly KPIâs and annual vehicle allowance Phone, laptop and Aveo systems provided Employee Referral Program and Employee Assistance Program Discounts to Health Insurance and Retail & Leisure partner providers Opportunities for further career development (e.g. develop into a Sales Manager) Join a growing industry that is purpose-driven and provides better work/life balance What youâll bring: Current NSW Real Estate registration (strongly recommended) Background in real estate, property or customer service position (e.g. Sales Associate, Property Manager, Real Estate Admin or similar) Strong attention to detail and administration skills with a proactive approach to organising tasks A warm, professional and polished appearance with strong customer service and communication skills (first impressions count!) Confidence in Microsoft Office and CRM systems (desired) A self-motivated attitude that possesses an empathetic approach to vendors and a team-first mindset Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60 diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves. What's next Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.
Cinema Worker Level 2
EVT ¡ Posted 5 days ago
About the role
Title: Cinema Employee Level 2 Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPIâs KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.
Event Cinemas Cairns - Frontline Team Member
EVT ¡ Posted 6 days ago
About the role
Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, weâre always evolving to delight our customers. We're all about making our customersâ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you! Event Cinemas is part of EVT, one of Australasiaâs market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. Itâs why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers. EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80 hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australiaâs most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once youâre in, thereâs no limits on where your career could take you. Position Overview: Become part of the Event Cinemas Cairns team at our three locations - Cairns Central, Earlville and Smithfield. About the role: Contribute to daily operations, upholding standards and pursuing best practice Subject to knowledge and skill at this level, a frontline team member may operate flexibly as required between work areas Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level Key responsibilities Complete duties as per standard operating procedures Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Operate registers, ticketing systems and undertake cash handling Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. Lost property maintenance Follow Workplace Health and Safety policies and procedures including emergency procedures Attend and complete all mandatory training sessions as designated by EVT RSA Qualifications as required Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one. Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
Customer Service Associate
Oxygen Recruitment & HR ¡ Posted 7 days ago
About the role
About the Organisation Our client is a well-established, growing non-bank lender specialising in lending solutions for retirees. Known for responsible lending and high service standards, they help customers access the equity in their homes to live more comfortably in retirement. They offer the agility of a smaller lender, with a supportive team and direct access to decision-makers. About the Opportunity If you take pride in looking after customers and getting the details right, this role is for you. Reporting to the Head of Operations, youâll be the go-to person for existing customers and broker partners after settlement. Youâll handle servicing and account enquiries and take in complaints. Many of the customers you support are older Australians and their families, so patience, empathy and care are central to how you work. Key Responsibilities Conduct annual review calls with existing customers Respond to account balance and Line of Credit verification enquiries Provide customer portal support Conduct broker pre-settlement calls and confirm discharge outcomes with customers Manage deceased customer loan closures with care and sensitivity Receive and log complaints, escalating to compliance in line with process Manage the general information inbox and process incoming and outgoing mail About You You have a strong customer service background and a warm, patient phone manner. Youâre comfortable handling sensitive conversations, including with older or vulnerable customers and their families. You have a sharp eye for detail and can follow structured processes. Experience in a financial services or lending servicing role is preferred. Whatâs on Offer? This is your chance to join a growing, well-regarded financial services business with real long-term career prospects. Youâll receive a competitive salary package, including superannuation and performance incentives, and youâll work in a supportive, collaborative team. Whether you want to deepen your knowledge of lending and loan servicing, move into a senior or leadership role, or broaden your experience across financial services, this role gives you a strong foundation for your career. For a confidential discussion please call Alfie Erskine on 0493 651 577
Distribution Lineworker - New Connections
Zinfra ¡ Posted 8 days ago
About the role
About the role As Zinfra continues to grow and expand its operations, we're excited to introduce our New Connections & Metering team , creating new opportunities for experienced Distribution Lineworkers across our Beaconsfield and Thomastown depots . This team has been established to support the growing demand for new customer connections, metering services and essential electrical distribution works. You'll play an important role in delivering these services, working across a variety of projects that support our expanding network operations. This is a fantastic opportunity for those seeking stable, rewarding, long-term metro work, with access to overtime, weekend work and genuine opportunities for upskilling and career progression. This includes pathways to become an Authorised Operator or RSO/DSO Network Operator , helping to broaden your technical capabilities and strengthen our network's readiness and response to future storm events and outages. With a variety of work, a dedicated team and opportunities to further develop your skills, no two days will be the same. Whether you're looking for your next challenge or a long-term career move, this is an exciting time to join Zinfra and be part of a newly established team. Key Responsibilities include Undertake new customer connections, service upgrades, alterations and abolishments across the distribution network Complete metering-related works, including installation, replacement and associated service activities Install, maintain and replace overhead and underground customer service connections Perform all associated service and connection testing to verify the safety and integrity of completed works Culture & Benefits What we do matters. Delivering safe and reliable energy makes a difference to peopleâs lives across our country every single day. We are proud to keep Australia connected while preparing the nation for a renewable future. Our people are our energy source. We offer meaningful benefits and rewards, including being a certified family-friendly workplace designed to see you succeed in all areas of life: Sign-on bonus to welcome you on board Employee referral bonus of up to $5,000 for successful hires Financial relocation assistance available for interstate candidates 9 day a fortnight - Enjoy a healthy work-life balance with scheduled days off Permanent â Full Time opportunities Paid Parental Leave Access to overtime and weekend work when available allowances Strong focus on training, upskilling opportunities and competency development Work with modern trucks and state-of-the-art EWPs, tools, uniforms and new equipment Supportive team environment with a strong depot and social culture About You Hold a Certificate III ESI in Distribution Current Electrical Lineworker Distribution Licence Valid Australian Drivers Licence (heavy vehicle highly desirable) White/Blue card (OHS construction induction card) Experience within an electrical maintenance and construction environment Experience working in high-risk environments, with a strong commitment to safety protocols Who we are Zinfra is a leading partner in the design, build, operation and maintenance of Australiaâs energy and utilities infrastructure. Delivering over $1B portfolio annually, the work we do is essential to bringing energy to our communities safely and reliably, while powering the nationâs energy transition. With a diverse workforce of more than 2,300, we expertly deliver our services across Australia We know Zinfra is a great place to belongâbut donât just take our word for it; hear our team members share what working at Zinfra means to them. We champion and value diversity in life and work experiences, as we know everyone benefits from broader diversity of thoughts in our problem solving, decision making and ability to innovate. We encourage applications from everyone, including First Nations people, veterans, people living with a disability and members of the LGBTIQA community. If you need adjustments during the recruitment process, please let us know. Apply today, you belong here Video
Event Cinemas Campbelltown - Cinema Worker
EVT ¡ Posted 9 days ago
About the role
Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT: As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80 hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. At Event Cinemas our number one focus is on providing exceptional experiences for our customers. If you are not the sort of person that will bend over backwards for a customer every single time, this is just not your gig. Weâre looking for service superstars! We are seeking expressions of interest to join our frontline cinema team! Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. May be undertaking training as a bio-box operator, subject to routine supervision. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. 4. Bio-Box Training Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats. Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation. Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery. Monitor the delivery of alternative content including live satellite streaming and special event screenings. TMS daily scheduled session check. Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.). Knowledge in film programming. General maintenance within the cinema complex as appropriate to skill and knowledge at this level.KPIâs KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives. Benefits & Perks Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels â Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZâs largest and most diverse experiences company Please include in your application: Your availability to work shifts. Our cinemas trade 7 days a week including nights and weekends. Our team are required to work at these times as required. Any relevant skills or certifications including Food Safety, and Responsible Service of Alcohol. Applications will be kept on file until such time as a vacancy occurs. Only applicants successful in obtaining an interview will be contacted. Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
NOW HIRING: UNIQLO Highpoint â Seasonal Store Associates (Full-time/Casual)
Uniqlo ¡ Posted 10 days ago
About the role
UNIQLO is a global brand built on LifeWear - simple, high-quality clothing designed to make everyday life better. The Role: The Seasonal Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products, and always operating as a brand ambassador. Key Responsibilities: ⢠Meeting and greeting all customers in a friendly manner. ⢠Maintaining excellent shop floor standards and cleanliness. ⢠Providing exceptional service at shop floor,fitting rooms and checkouts. ⢠Processing of deliveries, maintaining tidy stock and equipment/back of house areas. ⢠Replenishment of stock and display changes on the shop floor. Essential Skills and Experience: ⢠Previous experience in retail, hospitality or customer service roles preferred. ⢠Ability to be approachable and comfortable talking to a range of customers. ⢠Exceptional organizational and time management skills. ⢠Can follow detailed instructions and processes quickly. ⢠The desire to achieve the best in whatever you do. Working Hours: This role requires flexibility to work a range of shifts (both morning and night), including late-night trading, weekends, and public holidays. As some shifts may start early or finish late, reliable transportation to and from the store is essential. Your roster will be scheduled based on your availability and the operational needs of the store. â â Why join us? â Structured training and career development with promotion and pay increase every 3 months. Wellbeing support through our Employee Assistance Program Perks and rewards, including a 30% staff discount, monthly recognition through our âStore Associate of the Monthâ award, and the opportunity for top-performing team members to be recognized through our âCustomer Service Excellenceâ award, with selected employees having the chance to attend the Global Convention in Tokyo. We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process. Fast Retailing is an Equal Opportunity Employer and does not discriminate against applicants or employees in line with applicable law. For information about how we handle your personal information and your rights under the Privacy Act 1988, please refer to our Privacy Policy. Please be aware of recruitment fraud. UNIQLO will never ask applicants for payment. If unsure, confirm you are communicating with a UNIQLO company email address and apply directly through our official job posting where possible. Thank you for your interest in joining UNIQLO.
Area Manager Pilbara
Total Ventilation Hygiene Pty ¡ Posted 18 days ago
About the role
TVH is seeking an Area Manager to lead our Pilbara operation from Karratha, with regular travel across the region. Youâll lead a Service Team Leader, technicians and an apprentice, overseeing customer relationships, service delivery and day-to-day regional operations for customers including Coles, Ventia and Telstra. This is a hands-on leadership role for someone who enjoys being close to the operation â working with customers, solving problems and making sure work is delivered safely and effectively. Youâll stay close to your team and customers, understand whatâs happening across the region and step in when needed. Youâll provide clear direction, work through operational challenges and support your Service Team Leader and technicians. Weâre looking for someone who enjoys working with people, solving problems and helping teams succeed. Youâll have the backing of a national business, with the autonomy to make local decisions and take ownership of the region. About the Role As Area Manager, youâll be responsible for: Leading, supporting and developing the Pilbara service team Working closely with the Service Team Leader to manage day-to-day operational priorities Building and maintaining strong relationships with customers across the region Supporting the delivery of planned maintenance, reactive service and project works Maintaining visibility of service performance, customer commitments and operational priorities Working through customer and service issues to keep delivery on track Supporting the team to work safely, efficiently and professionally Identifying opportunities to strengthen existing customer relationships and grow TVHâs presence across the region About You Your background may be in service delivery, operations, facilities or team leadership within HVAC, refrigeration, electrical, fire, facilities maintenance or another trade-based service environment. You may also be ready to step into broader responsibility. More importantly, weâre looking for someone who: Has experience leading and supporting operational or trade-based teams Builds credible relationships with customers and employees Can make sound decisions and take ownership within their remit Communicates clearly and follows issues through to resolution Enjoys developing people and creating a positive team environment About TVH TVH is a leading national provider of technical building services across Australia. With more than 700 employees nationally, we deliver installation, maintenance, reactive service and project solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services. Our customers span some of Australiaâs largest organisations, and our regional teams play an important role in maintaining the relationships and service delivery that underpin those partnerships.
Area Manager â Karratha
Total Ventilation Hygiene Pty ¡ Posted 18 days ago
About the role
Area Manager â Karratha TVH is seeking an Area Manager to lead our Pilbara operation from Karratha, with regular travel across the region. Youâll lead a Service Team Leader, technicians and an apprentice, overseeing customer relationships, service delivery and day-to-day regional operations for customers including Coles, Ventia and Telstra. This is a hands-on leadership role for someone who enjoys being close to the operation â working with customers, solving problems and making sure work is delivered safely and effectively. Youâll stay close to your team and customers, understand whatâs happening across the region and step in when needed. Youâll provide clear direction, work through operational challenges and support your Service Team Leader and technicians. Weâre looking for someone who enjoys working with people, solving problems and helping teams succeed. Youâll have the backing of a national business, with the autonomy to make local decisions and take ownership of the region. About the Role As Area Manager, youâll be responsible for: Leading, supporting and developing the Pilbara service team Working closely with the Service Team Leader to manage day-to-day operational priorities Building and maintaining strong relationships with customers across the region Supporting the delivery of planned maintenance, reactive service and project works Maintaining visibility of service performance, customer commitments and operational priorities Working through customer and service issues to keep delivery on track Supporting the team to work safely, efficiently and professionally Identifying opportunities to strengthen existing customer relationships and grow TVHâs presence across the region About You Your background may be in service delivery, operations, facilities or team leadership within HVAC, refrigeration, electrical, fire, facilities maintenance or another trade-based service environment. You may also be ready to step into broader responsibility. More importantly, weâre looking for someone who: Has experience leading and supporting operational or trade-based teams Builds credible relationships with customers and employees Can make sound decisions and take ownership within their remit Communicates clearly and follows issues through to resolution Enjoys developing people and creating a positive team environment About TVH TVH is a leading national provider of technical building services across Australia. With more than 700 employees nationally, we deliver installation, maintenance, reactive service and project solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services. Our customers span some of Australiaâs largest organisations, and our regional teams play an important role in maintaining the relationships and service delivery that underpin those partnerships.
Area Manager Pilbara
Total Ventilation Hygiene Pty ¡ Posted 18 days ago
About the role
TVH is seeking an Area Manager to lead our Pilbara operation from Karratha, with regular travel across the region. Youâll lead a Service Team Leader, technicians and an apprentice, overseeing customer relationships, service delivery and day-to-day regional operations for customers including Coles, Ventia and Telstra. This is a hands-on leadership role for someone who enjoys being close to the operation â working with customers, solving problems and making sure work is delivered safely and effectively. Youâll stay close to your team and customers, understand whatâs happening across the region and step in when needed. Youâll provide clear direction, work through operational challenges and support your Service Team Leader and technicians. Weâre looking for someone who enjoys working with people, solving problems and helping teams succeed. Youâll have the backing of a national business, with the autonomy to make local decisions and take ownership of the region. About the Role As Area Manager, youâll be responsible for: Leading, supporting and developing the Pilbara service team Working closely with the Service Team Leader to manage day-to-day operational priorities Building and maintaining strong relationships with customers across the region Supporting the delivery of planned maintenance, reactive service and project works Maintaining visibility of service performance, customer commitments and operational priorities Working through customer and service issues to keep delivery on track Supporting the team to work safely, efficiently and professionally Identifying opportunities to strengthen existing customer relationships and grow TVHâs presence across the region About You Your background may be in service delivery, operations, facilities or team leadership within HVAC, refrigeration, electrical, fire, facilities maintenance or another trade-based service environment. You may also be ready to step into broader responsibility. More importantly, weâre looking for someone who: Has experience leading and supporting operational or trade-based teams Builds credible relationships with customers and employees Can make sound decisions and take ownership within their remit Communicates clearly and follows issues through to resolution Enjoys developing people and creating a positive team environment About TVH TVH is a leading national provider of technical building services across Australia. With more than 700 employees nationally, we deliver installation, maintenance, reactive service and project solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services. Our customers span some of Australiaâs largest organisations, and our regional teams play an important role in maintaining the relationships and service delivery that underpin those partnerships.
Area Manager â Karratha
Total Ventilation Hygiene Pty ¡ Posted 18 days ago
About the role
Area Manager â Karratha TVH is seeking an Area Manager to lead our Pilbara operation from Karratha, with regular travel across the region. Youâll lead a Service Team Leader, technicians and an apprentice, overseeing customer relationships, service delivery and day-to-day regional operations for customers including Coles, Ventia and Telstra. This is a hands-on leadership role for someone who enjoys being close to the operation â working with customers, solving problems and making sure work is delivered safely and effectively. Youâll stay close to your team and customers, understand whatâs happening across the region and step in when needed. Youâll provide clear direction, work through operational challenges and support your Service Team Leader and technicians. Weâre looking for someone who enjoys working with people, solving problems and helping teams succeed. Youâll have the backing of a national business, with the autonomy to make local decisions and take ownership of the region. About the Role As Area Manager, youâll be responsible for: Leading, supporting and developing the Pilbara service team Working closely with the Service Team Leader to manage day-to-day operational priorities Building and maintaining strong relationships with customers across the region Supporting the delivery of planned maintenance, reactive service and project works Maintaining visibility of service performance, customer commitments and operational priorities Working through customer and service issues to keep delivery on track Supporting the team to work safely, efficiently and professionally Identifying opportunities to strengthen existing customer relationships and grow TVHâs presence across the region About You Your background may be in service delivery, operations, facilities or team leadership within HVAC, refrigeration, electrical, fire, facilities maintenance or another trade-based service environment. You may also be ready to step into broader responsibility. More importantly, weâre looking for someone who: Has experience leading and supporting operational or trade-based teams Builds credible relationships with customers and employees Can make sound decisions and take ownership within their remit Communicates clearly and follows issues through to resolution Enjoys developing people and creating a positive team environment About TVH TVH is a leading national provider of technical building services across Australia. With more than 700 employees nationally, we deliver installation, maintenance, reactive service and project solutions across HVAC-R, HVAC Hygiene, Fire, Electrical, Hydraulic and associated services. Our customers span some of Australiaâs largest organisations, and our regional teams play an important role in maintaining the relationships and service delivery that underpin those partnerships.
Brisbane Delivery Driver/ Warehouse Store Person
Bayside Plasterboard ¡ Posted 19 days ago
About the role
Delivery Driver â Bayside Plasterboard â Position Description Position Title: Delivery Driver Employment Type: Full-Time, Monday to Friday Reporting To: Branch Manager / Logistics Manager Locations: Brisbane (Morningside) Gold Coast (Carrara) Northside (Caboolture) Pay Rate: $30 per hour overtime (when available) leave entitlements Higher rate available for drivers experienced in plasterboard delivery Position Purpose: The Delivery Driver is responsible for the safe, efficient and professional delivery of plasterboard and related building products to Bayside Plasterboardâs trade customers. This position plays a vital role in maintaining customer satisfaction by ensuring deliveries are completed accurately, safely and on time while upholding Bayside Plasterboardâs standards of professionalism, teamwork and safety. Key Responsibilities: 1. Delivery and Customer Service: Deliver plasterboard and associated products to residential and commercial construction sites. Ensure delivery accuracy and customer satisfaction on each job. Represent Bayside Plasterboard in a professional manner with courteous, positive communication on-site. Maintain strong relationships with customers through reliability and service quality. 2. Loading, Unloading, and Manual Handling: Safely load and secure products for delivery in accordance with load restraint regulations. Work as part of a two-person team (driver and offsider) to unload plasterboard and materials at delivery sites. Carry products from the truck to the designated site area, often involving manual lifting of heavy items. Follow all manual handling procedures to minimise risk and maintain safety. 3. Vehicle and Equipment Care: Complete daily vehicle safety checks and report maintenance issues. Keep vehicles clean, organised, and compliant with company and road safety standards. Operate vehicles responsibly, adhering to all road rules and fatigue management regulations. 4. Safety and Compliance: Comply with Bayside Plasterboardâs Workplace Health & Safety (WHS) policies and site safety requirements. Use correct Personal Protective Equipment (PPE) at all times. Report any incidents, hazards, or near misses promptly to the Branch or Logistics Manager. Support a positive safety culture by participating in safety briefings and toolbox talks. 5. Teamwork and Communication: Collaborate with warehouse, logistics, and dispatch staff to coordinate efficient delivery runs. Communicate clearly regarding delivery progress, issues, or delays. Assist with warehouse tasks as required during quieter delivery periods. Key Performance Indicators (KPIs): Deliveries completed safely and on schedule. Accuracy of delivered materials and documentation. Positive customer feedback and minimal delivery complaints. Compliance with WHS procedures and incident reporting. Vehicle condition and cleanliness maintained to company standard. Skills, Qualifications, and Experience Essential: Current MR or HR driverâs licence. White Card (Construction Induction). Good physical fitness and ability to handle repetitive lifting safely. Reliable, punctual, and self-motivated. Strong communication and teamwork skills. Desirable: Prior experience in plasterboard or building material delivery. Forklift licence (LF). Knowledge of local delivery routes and construction site procedures. Work Environment: Predominantly outdoors, delivering to active construction sites. Regular lifting, bending, and carrying of heavy materials. Team-based work environment (driver offsider). Monday to Friday operation; occasional overtime may be available. Bayside Plasterboard Values â âTEAMâ: T â Tenacious: We persist, adapt, and overcome challenges to deliver results. E â Excellence: We take pride in our work and strive for quality in every delivery and interaction. A â Accountability: We own our actions and deliver on our commitments to customers and each other. M â Mentor: We support, guide, and uplift one another to grow as individuals and as a team. These values shape how we work, serve our customers, and represent Bayside Plasterboard every day. Position Benefits: Competitive hourly rate with overtime and entitlements. Opportunities for progression within logistics and operations. Supportive, family-owned business culture. Stable, full-time employment with consistent hours.
Gold Coast Delivery Driver/ Warehouse Store Person
Bayside Plasterboard ¡ Posted 19 days ago
About the role
Delivery Driver â Bayside Plasterboard â Position Description Position Title: Delivery Driver Employment Type: Full-Time, Monday to Friday Reporting To: Branch Manager / Logistics Manager Location: Gold Coast (Carrara) Pay Rate: $32 per hour overtime (when available) leave entitlements Higher rate available for drivers experienced in plasterboard delivery Position Purpose: The Delivery Driver is responsible for the safe, efficient and professional delivery of plasterboard and related building products to Bayside Plasterboardâs trade customers. This position plays a vital role in maintaining customer satisfaction by ensuring deliveries are completed accurately, safely and on time while upholding Bayside Plasterboardâs standards of professionalism, teamwork and safety. Key Responsibilities: 1. Delivery and Customer Service: Deliver plasterboard and associated products to residential and commercial construction sites. Ensure delivery accuracy and customer satisfaction on each job. Represent Bayside Plasterboard in a professional manner with courteous, positive communication on-site. Maintain strong relationships with customers through reliability and service quality. 2. Loading, Unloading, and Manual Handling: Safely load and secure products for delivery in accordance with load restraint regulations. Work as part of a two-person team (driver and offsider) to unload plasterboard and materials at delivery sites. Carry products from the truck to the designated site area, often involving manual lifting of heavy items. Follow all manual handling procedures to minimise risk and maintain safety. 3. Vehicle and Equipment Care: Complete daily vehicle safety checks and report maintenance issues. Keep vehicles clean, organised, and compliant with company and road safety standards. Operate vehicles responsibly, adhering to all road rules and fatigue management regulations. 4. Safety and Compliance: Comply with Bayside Plasterboardâs Workplace Health & Safety (WHS) policies and site safety requirements. Use correct Personal Protective Equipment (PPE) at all times. Report any incidents, hazards, or near misses promptly to the Branch or Logistics Manager. Support a positive safety culture by participating in safety briefings and toolbox talks. 5. Teamwork and Communication: Collaborate with warehouse, logistics, and dispatch staff to coordinate efficient delivery runs. Communicate clearly regarding delivery progress, issues, or delays. Assist with warehouse tasks as required during quieter delivery periods. Key Performance Indicators (KPIs): Deliveries completed safely and on schedule. Accuracy of delivered materials and documentation. Positive customer feedback and minimal delivery complaints. Compliance with WHS procedures and incident reporting. Vehicle condition and cleanliness maintained to company standard. Skills, Qualifications, and Experience Essential: Current MR or HR driverâs licence. White Card (Construction Induction). Good physical fitness and ability to handle repetitive lifting safely. Reliable, punctual, and self-motivated. Strong communication and teamwork skills. Desirable: Prior experience in plasterboard or building material delivery. Forklift licence (LF). Knowledge of local delivery routes and construction site procedures. Work Environment: Predominantly outdoors, delivering to active construction sites. Regular lifting, bending, and carrying of heavy materials. Team-based work environment (driver offsider). Monday to Friday operation; occasional overtime may be available. Bayside Plasterboard Values â âTEAMâ: T â Tenacious: We persist, adapt, and overcome challenges to deliver results. E â Excellence: We take pride in our work and strive for quality in every delivery and interaction. A â Accountability: We own our actions and deliver on our commitments to customers and each other. M â Mentor: We support, guide, and uplift one another to grow as individuals and as a team. These values shape how we work, serve our customers, and represent Bayside Plasterboard every day. Position Benefits: Competitive hourly rate with overtime and entitlements. Opportunities for progression within logistics and operations. Supportive, family-owned business culture. Stable, full-time employment with consistent hours.
Gold Coast Delivery Driver/ Warehouse Store Person
Bayside Plasterboard ¡ Posted 19 days ago
About the role
Delivery Driver â Bayside Plasterboard â Position Description Position Title: Delivery Driver Employment Type: Full-Time, Monday to Friday Reporting To: Branch Manager / Logistics Manager Location: Gold Coast (Carrara) Pay Rate: $32 per hour overtime (when available) leave entitlements Higher rate available for drivers experienced in plasterboard delivery Position Purpose: The Delivery Driver is responsible for the safe, efficient and professional delivery of plasterboard and related building products to Bayside Plasterboardâs trade customers. This position plays a vital role in maintaining customer satisfaction by ensuring deliveries are completed accurately, safely and on time while upholding Bayside Plasterboardâs standards of professionalism, teamwork and safety. Key Responsibilities: 1. Delivery and Customer Service: Deliver plasterboard and associated products to residential and commercial construction sites. Ensure delivery accuracy and customer satisfaction on each job. Represent Bayside Plasterboard in a professional manner with courteous, positive communication on-site. Maintain strong relationships with customers through reliability and service quality. 2. Loading, Unloading, and Manual Handling: Safely load and secure products for delivery in accordance with load restraint regulations. Work as part of a two-person team (driver and offsider) to unload plasterboard and materials at delivery sites. Carry products from the truck to the designated site area, often involving manual lifting of heavy items. Follow all manual handling procedures to minimise risk and maintain safety. 3. Vehicle and Equipment Care: Complete daily vehicle safety checks and report maintenance issues. Keep vehicles clean, organised, and compliant with company and road safety standards. Operate vehicles responsibly, adhering to all road rules and fatigue management regulations. 4. Safety and Compliance: Comply with Bayside Plasterboardâs Workplace Health & Safety (WHS) policies and site safety requirements. Use correct Personal Protective Equipment (PPE) at all times. Report any incidents, hazards, or near misses promptly to the Branch or Logistics Manager. Support a positive safety culture by participating in safety briefings and toolbox talks. 5. Teamwork and Communication: Collaborate with warehouse, logistics, and dispatch staff to coordinate efficient delivery runs. Communicate clearly regarding delivery progress, issues, or delays. Assist with warehouse tasks as required during quieter delivery periods. Key Performance Indicators (KPIs): Deliveries completed safely and on schedule. Accuracy of delivered materials and documentation. Positive customer feedback and minimal delivery complaints. Compliance with WHS procedures and incident reporting. Vehicle condition and cleanliness maintained to company standard. Skills, Qualifications, and Experience Essential: Current MR or HR driverâs licence. White Card (Construction Induction). Good physical fitness and ability to handle repetitive lifting safely. Reliable, punctual, and self-motivated. Strong communication and teamwork skills. Desirable: Prior experience in plasterboard or building material delivery. Forklift licence (LF). Knowledge of local delivery routes and construction site procedures. Work Environment: Predominantly outdoors, delivering to active construction sites. Regular lifting, bending, and carrying of heavy materials. Team-based work environment (driver offsider). Monday to Friday operation; occasional overtime may be available. Bayside Plasterboard Values â âTEAMâ: T â Tenacious: We persist, adapt, and overcome challenges to deliver results. E â Excellence: We take pride in our work and strive for quality in every delivery and interaction. A â Accountability: We own our actions and deliver on our commitments to customers and each other. M â Mentor: We support, guide, and uplift one another to grow as individuals and as a team. These values shape how we work, serve our customers, and represent Bayside Plasterboard every day. Position Benefits: Competitive hourly rate with overtime and entitlements. Opportunities for progression within logistics and operations. Supportive, family-owned business culture. Stable, full-time employment with consistent hours.
Brisbane Delivery Driver/ Warehouse Store Person
Bayside Plasterboard ¡ Posted 19 days ago
About the role
Delivery Driver â Bayside Plasterboard â Position Description Position Title: Delivery Driver Employment Type: Full-Time, Monday to Friday Reporting To: Branch Manager / Logistics Manager Locations: Brisbane (Morningside) Gold Coast (Carrara) Northside (Caboolture) Pay Rate: $30 per hour overtime (when available) leave entitlements Higher rate available for drivers experienced in plasterboard delivery Position Purpose: The Delivery Driver is responsible for the safe, efficient and professional delivery of plasterboard and related building products to Bayside Plasterboardâs trade customers. This position plays a vital role in maintaining customer satisfaction by ensuring deliveries are completed accurately, safely and on time while upholding Bayside Plasterboardâs standards of professionalism, teamwork and safety. Key Responsibilities: 1. Delivery and Customer Service: Deliver plasterboard and associated products to residential and commercial construction sites. Ensure delivery accuracy and customer satisfaction on each job. Represent Bayside Plasterboard in a professional manner with courteous, positive communication on-site. Maintain strong relationships with customers through reliability and service quality. 2. Loading, Unloading, and Manual Handling: Safely load and secure products for delivery in accordance with load restraint regulations. Work as part of a two-person team (driver and offsider) to unload plasterboard and materials at delivery sites. Carry products from the truck to the designated site area, often involving manual lifting of heavy items. Follow all manual handling procedures to minimise risk and maintain safety. 3. Vehicle and Equipment Care: Complete daily vehicle safety checks and report maintenance issues. Keep vehicles clean, organised, and compliant with company and road safety standards. Operate vehicles responsibly, adhering to all road rules and fatigue management regulations. 4. Safety and Compliance: Comply with Bayside Plasterboardâs Workplace Health & Safety (WHS) policies and site safety requirements. Use correct Personal Protective Equipment (PPE) at all times. Report any incidents, hazards, or near misses promptly to the Branch or Logistics Manager. Support a positive safety culture by participating in safety briefings and toolbox talks. 5. Teamwork and Communication: Collaborate with warehouse, logistics, and dispatch staff to coordinate efficient delivery runs. Communicate clearly regarding delivery progress, issues, or delays. Assist with warehouse tasks as required during quieter delivery periods. Key Performance Indicators (KPIs): Deliveries completed safely and on schedule. Accuracy of delivered materials and documentation. Positive customer feedback and minimal delivery complaints. Compliance with WHS procedures and incident reporting. Vehicle condition and cleanliness maintained to company standard. Skills, Qualifications, and Experience Essential: Current MR or HR driverâs licence. White Card (Construction Induction). Good physical fitness and ability to handle repetitive lifting safely. Reliable, punctual, and self-motivated. Strong communication and teamwork skills. Desirable: Prior experience in plasterboard or building material delivery. Forklift licence (LF). Knowledge of local delivery routes and construction site procedures. Work Environment: Predominantly outdoors, delivering to active construction sites. Regular lifting, bending, and carrying of heavy materials. Team-based work environment (driver offsider). Monday to Friday operation; occasional overtime may be available. Bayside Plasterboard Values â âTEAMâ: T â Tenacious: We persist, adapt, and overcome challenges to deliver results. E â Excellence: We take pride in our work and strive for quality in every delivery and interaction. A â Accountability: We own our actions and deliver on our commitments to customers and each other. M â Mentor: We support, guide, and uplift one another to grow as individuals and as a team. These values shape how we work, serve our customers, and represent Bayside Plasterboard every day. Position Benefits: Competitive hourly rate with overtime and entitlements. Opportunities for progression within logistics and operations. Supportive, family-owned business culture. Stable, full-time employment with consistent hours.
Advice Support Manager / Junior Adviser â Brisbane
AZ Services Co ¡ Posted 20 days ago
About the role
Join a growing team where your career can thrive! Nestworth is expanding, and weâre excited to welcome passionate, customer-focused Client Service Managers/Associates to our Brisbane Advice team. Youâll work closely with our experienced Financial Advisers in a collaborative, supportive environment that values growth and innovation. In this role, youâll be at the heart of our client relationships â delivering exceptional service, supporting our Advisers, and contributing to the growth of our business. Youâll thrive if you bring strong communication skills, a keen eye for detail, and a proactive mindset in a fast-paced, dynamic setting. Skills : Extensive knowledge and experience in financial planning. Excellent communication skills. Strong customer service orientation. Ability to build and maintain client relationships. Problem-solving skills. Team player with the ability to work independently. The ability to conduct workflow and manage team priorities. Responsibilities: Working closely with the Financial Adviser and their Advice pods on all facets of financial planning on both new business and ongoing service. Accountability for overseeing the production of compliant financial advice and strategy presentations to clients in a timely, efficient manner. Manage workflow of your offshore paraplanners and admin support team ensuring client service standards are consistently met. Manage client relationships and serve as the main point of contact for all client inquiries and requests. Ensure high levels of customer satisfaction through timely resolution of issues and proactive communication with clients. Qualifications: Degree or higher in Financial Planning or similar (or equivalent work experience). Proficiency in Microsoft Office Suite. Knowledge of Financial Planning CRM software is preferred. Ability to adapt quickly to changing priorities and deadlines.
Advice Support Manager / Junior Adviser â Brisbane
AZ Services Co ¡ Posted 20 days ago
About the role
Join a growing team where your career can thrive! Nestworth is expanding, and weâre excited to welcome passionate, customer-focused Client Service Managers/Associates to our Brisbane Advice team. Youâll work closely with our experienced Financial Advisers in a collaborative, supportive environment that values growth and innovation. In this role, youâll be at the heart of our client relationships â delivering exceptional service, supporting our Advisers, and contributing to the growth of our business. Youâll thrive if you bring strong communication skills, a keen eye for detail, and a proactive mindset in a fast-paced, dynamic setting. Skills : Extensive knowledge and experience in financial planning. Excellent communication skills. Strong customer service orientation. Ability to build and maintain client relationships. Problem-solving skills. Team player with the ability to work independently. The ability to conduct workflow and manage team priorities. Responsibilities: Working closely with the Financial Adviser and their Advice pods on all facets of financial planning on both new business and ongoing service. Accountability for overseeing the production of compliant financial advice and strategy presentations to clients in a timely, efficient manner. Manage workflow of your offshore paraplanners and admin support team ensuring client service standards are consistently met. Manage client relationships and serve as the main point of contact for all client inquiries and requests. Ensure high levels of customer satisfaction through timely resolution of issues and proactive communication with clients. Qualifications: Degree or higher in Financial Planning or similar (or equivalent work experience). Proficiency in Microsoft Office Suite. Knowledge of Financial Planning CRM software is preferred. Ability to adapt quickly to changing priorities and deadlines.
Cinema Worker Level 2
EVT ¡ Posted 21 days ago
About the role
Title: Cinema Employee Level 2 - Gold Class Position Overview:A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level. Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard. Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks. Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level. Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas. Our Vision is being leaders in creating experiences and properties that escape the ordinary.Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Maximise assets Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Cinema Worker Level 2 Key Accountabilities General Cinema Duties Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively. Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level. Actively contribute to and participate in all cinema campaigns. Follow Workplace Health and Safety policies and procedures including emergency procedures. Attend and complete all mandatory training sessions as designated by EVT. Assist fellow employees as needed, fostering a cooperative and supportive work environment. Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area. Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks. Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities. Maintain a high standard of cleanliness and hygiene through diligent cleaning practices. Security knowledge and awareness. Queue management and crowd control. Lost property maintenance. Retail Customer Service Proficiency in register operation and ticketing systems. Product and service knowledge. Cash preparation and responsibility for own till. Conduct self-audits and ensure financial balance through attention to detail and accuracy. Prepare food and beverages for sale, ensuring a high standard of quality and product presentation. Maintain product stock levels and presentation, in accordance with planograms where applicable. Assist with stock control through accurate stock handling. Support preparation for stocktake as required. RSA qualifications as required. Cinema Attendant Maintain an elevated standard of customer service by prioritising and attending to their needs proactively. Presentation and minor maintenance of games machines. Queue management and crowd control including allocated seating management. Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level. Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues. KPI - Operational Responsibility for Cinema NPS results. Achieve a sound level of competence in cash handling. Food and beverage prepared and served to a high standard and in a timely manner. Performs effective suggestive selling and upselling techniques. Accurate handling of stock. Completes service checklists. Effectively manages cinema turnaround times. General level of interest in the role. Willingness to help others. Support of fellow employees. Skills and ExperienceThese are the desired skills and experience for this role: Competent in basic Maths and English Competent in cash handling Behavioural CapabilitiesThe following are the mindsets and behaviours required for this role: Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment. Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Communication: Displays effective communication with all team members and customers. Decision Making: Ability to make effective decisions. Work Standards: All tasks are completed to the highest standards. Personal Presentation: Maintains personal presentation and grooming. Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.
Expressions of Interest - Real Estate Sales Associates
Aveo ¡ Posted 21 days ago
About the role
Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians. Expression of Interest: Sales Associates Locations: Aveo Retirement Communities â North Shore and Northern Beaches communities Salary: $76K package (base super) $5K car allowance KPIs (OTE $100K) The Opportunity Are you passionate about people and looking to build a meaningful career in sales? We are opening Expressions of Interest for individuals experienced in real estate, sales, property or customer service who are ready to bring their passion for people into a purpose-driven role. As a Sales Associate with Aveo, youâll play a key role in helping seniors find their next home â making a difference in their lives and being rewarded for your impact. This is a perfect opportunity for someone seeking a more meaningful and people-focused sales role without the pressure of cold calling or door-knocking, or for someone looking for improved work/life balance. If you love variety, thrive in a customer-focused environment, and are ready to turn your skills into something impactful, make the switch to retirement living today. Your Impact: Working cohesively with the Sales Manager to support the sales process from enquiry to settlement, including administration, forms, and welcome kits. Creating a warm, professional and inviting experience for prospective residents by assisting with tours, calls, and community engagement events Keeping display villas & units, signage, and the sales office presentation-ready at all times Managing CRM updates, marketing updates, listings, brochures and sales files to ensure accurate and timely information Assisting with events and Open Home activities to support lead generation and build local engagement Liaising with exiting residents, vendors, contractors and stakeholders to keep communication clear, consistent, and professional Ensuring every step of the move-in experience is smooth, supportive, and stress-free for our residents Why Aveo? Quarterly KPIâs and annual vehicle allowance Phone, laptop and Aveo systems provided Employee Referral Program and Employee Assistance Program Discounts to Health Insurance and Retail & Leisure partner providers Opportunities for further career development (e.g. develop into a Sales Manager) Join a growing industry that is purpose-driven and provides better work/life balance What youâll bring: Current NSW Real Estate registration (strongly recommended) Background in real estate, property or customer service position (e.g. Sales Associate, Property Manager, Real Estate Admin or similar) Strong attention to detail and administration skills with a proactive approach to organising tasks A warm, professional and polished appearance with strong customer service and communication skills (first impressions count!) Confidence in Microsoft Office and CRM systems (desired) A self-motivated attitude that possesses an empathetic approach to vendors and a team-first mindset Who we are As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60 diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves. What's next Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you. PandoLogic. Keywords: Real Estate Sales Representative, Location: Mosman, NSW - 1680
Associate Representative, Customer Service and Support
APL Logistics ¡ Posted 26 days ago
About the role
Description Responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. Responsibilities 1) Operational - Process and manage customer orders efficiently and accurately in accordance with established procedures and protocols; and timeliness with high accuracy to meet customer expectations and cost-effectiveness. - Maintain accurate and up-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. - Proactively address service issues with the respective stakeholders; escalate more complex cases to more senior colleagues and Supervisor/Manager. - Escalate non-conformance issues for interventions and corrections. - Respond to queries from various stakeholders. - Cooperate with service providers (2PL/3PL etc.) to resolve warehouse, customs or trucking issues to ensure timely delivery of orders. - Ensure all processes are documented and updated SOPs are reviewed after Logistics Analysts' updates. - Any other responsivities as assigned by Supervisors/Managers. 2) Stakeholders Management - Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. - Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance greater customersâ satisfaction. Develop and maintain strong relationships with customers to promote repeating business and customer loyalty. - Work collaboratively with cross-functional teams to achieve common goals and objectives. - Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. - Maintain and build strong relationships with vendors and suppliers. 3) Insights and Reporting - Generate and analyze reports to identify trends and improvement opportunities, and recommend process enhancements to improve efficiency and effectiveness. - Work with Supervisor/Manager to execute initiatives to improve processes and increase efficiency. - Prepare performance metrics and other relevant data for Supervisor/Manager's presentation to key stakeholders; ensure periodic variances are explained and accounted for timely and accurately. Qualifications Experience - Good command of English Language. - Familiar with PC applications and MS Office tools. - Strong analytical and data management skills. - Advanced Microsoft Excel skills, including Pivot Tables, Power Query, XLOOKUP, and data analysis functions. - Knowledge of Power BI and/or Tableau for dashboard development and reporting. - Working knowledge of SQL for data extraction, validation, and analysis. - Strong Microsoft PowerPoint skills for developing business presentations and reporting materials. - Experience in reporting, data visualization, and performance analytics will be an advantage - Hands-on experience using CargoWise for logistics, freight forwarding or supply chain operations is highly preferred.
Restaurant Manager
The Sir George Hotel ¡ Posted 26 days ago
About the role
About Us Nestled in the historic village of Jugiong, The Sir George Hotel is a beautifully restored heritage property renowned for its exceptional dining, boutique accommodation, and relaxed country charm. Our venue combines contemporary hospitality with old-world character, offering guests an unforgettable regional experience. Weâre seeking a passionate and experienced Restaurant Manager to lead our front-of-house operations and uphold our reputation for excellence. 1. NAME The Sir George Hotel Jugiong, NSW, Australia 2. TITLE Position Title: Restaurant Manager Description: Responsible for organising and controlling the operations of the restaurant and related hospitality services at The Sir George Hotel to ensure exceptional dining and guest experiences. 3. ENGLISH LANGUAGE This position requires a high level of proficiency in the English language, both spoken and written, to effectively communicate with staff, suppliers, and customers. 4. FULL-TIME POSITION ONLY This is a full-time, ongoing position based in Jugiong, NSW. Standard working hours: 38 hours per week, with flexibility for weekends and evenings as required. 5. OCCUPATION TASKS ¡ Organises and controls the operations of a cafe, restaurant or related establishment to provide dining and catering services. ¡ Planning menus in consultation with Chefs ¡ Planning and organising special functions ¡ Arranging the purchasing and pricing of goods according to budget ¡ Maintaining records of stock levels and financial transactions ¡ Ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance ¡ Conferring with customers to assess their satisfaction with meals and service ¡ Selecting, training and supervising waiting and kitchen staff ¡ May take reservations, greet guests and assist in taking orders 6. SKILLS AND EXPERIENCE ¡ Minimum 3 yearsâ experience in restaurant or hospitality management. ¡ Proven ability to manage and motivate hospitality teams. ¡ Strong organisational and leadership skills with attention to detail. ¡ Ability to plan and execute functions and events. ¡ Solid understanding of food and beverage service standards. ¡ Financial management experience including stock control and budgeting. ¡ Excellent interpersonal and customer service skills. 7. QUALIFICATIONS ⢠AQF associate degree, Advanced Diploma or Diploma in Hospitality Management or a related field; OR ⢠At least three years of relevant experience may substitute for formal qualifications. ⢠Additional on-the-job training or relevant hospitality certifications may be required.
Casual/Contract Corporate Driver Trainer /Driver Safety Facilitator
My NRMA ¡ Posted 29 days ago
About the role
Company Description We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising. That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference. Job Description Do you want to help drive change and support your community in making our roads a safer place? The NRMA is the leader in road safety advocacy, and our Driver Training team are looking for individuals who enjoy being involved in their local community and want to make a social impact on todayâs learner drivers. Our team of Trainers bring to The NRMA a unique mix of experience, social and cultural diversity, however the one thing they all have in common is their passion and dedication to help our learner drivers of today become safe and independent drivers. NRMAâs Driver Training program is actively seeking an experienced Facilitator to join our Newcastle team. We are looking for enthusiastic individuals who can confidently communicate with different people and are dedicated to providing young drivers with the confidence they need to be safe on the road. What Youâll Do Facilitate NSW Safer Drivers Course for Learners with up to 12 participants on a regular basis Facilitate Road safety workshops for experienced drivers in the workplace Maximise the learning experience by delivering a highly engaging and professionally facilitated workshop and on road training Deliver high quality experience for a diverse range of industries and driver needs Accurately educate drivers on relevant laws and legislation concerning the topic matter Providing exceptional customer service Carrying out administrative tasks associated with the program What You'll Bring Completed Certificate IV in Training and Assessment Demonstrated minimum twelve-month experience in facilitation in the workplace Being a current Safer Drivers Course facilitator would be beneficial but is not essential Completed working with children check in accordance with all requirements of the Child Protection (Working with Children) Act 2012. Excellent communication skills Know Your Belong Weâre for inclusion, diversity and representing the members, guests, customers and communities we serve. Thatâs why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI community, and anyone else who wants to be a part of our team Join the NRMA and grow your career with us. Apply now or visit our careers site to find out more! Additional Information Shortlisted applicants will be invited to complete a phone interview, please monitor your email inbox including junk mail. Please note: an offer for this role will be subject to successful pre-employment checks. A Driving History check will be requested prior to the interview stage and must pass NRMAâs Driving History requirements for this position.