Customer Service Jobs. Australia

Customer Service Specialist » Sydney, Sydney Region - CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR Sydney - Kemps Creek Up to $60k super Monday - Friday, 8:30am - 4:30pm About the company: Join a globally renowned wholesale retailer as a Customer Service Representative. Represent well-loved brands while building your career with a high-quality, growing organisation. About the role: This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks. Responsibilities: Respond to customer inquiries via phone, email, and respond in a timely and professional manner Resolve customer complaints and issues to ensure customer satisfaction Provide product information and assist customers with placing orders Process returns, refunds, and exchanges according to company policies Collaborate with other departments to resolve customer issues and improve overall customer experience Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness Assist with data entry tasks, such as updating customer records and inputting sales data into the company database Support other team members and departments as needed About you: Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in Microsoft Office and data entry software Ability to work in a fast-paced environment and adapt to changing priorities Benefits: You will enjoy partnering with our client as the successful candidate will see the following benefits: Product discount (40% off!) free samples Additional mental health days off Supportive and dynamic team Long-term career prospect Growth & progression opportunities • Mon, 07 Sep • Jivaro

Customer Service Officer » Melbourne CBD, Melbourne - Join the customer service team in Melbourne within the financial services industry. This temporary role focuses on providing exceptional support to clients while ensuring their needs are met efficiently. Client Details An organisation in the financial services industry, located in Melbourne. who are currently going through an exceptional period of growth. Description Respond to customer enquiries via phone and email in a professional and timely manner. Assist clients with account-related queries and provide accurate information. Resolve issues and escalate complex cases to the appropriate team when necessary. Maintain detailed and accurate records of customer interactions. Provide guidance on the organisation's services and processes to customers. Work collaboratively with other departments to ensure customer satisfaction. Identify opportunities to improve customer service processes. Adhere to compliance and regulatory requirements in all interactions. Profile A successful Customer Service professional should have: Previous experience in customer service, preferably within the financial services industry. Strong communication and interpersonal skills. Ability to handle multiple tasks and prioritise effectively. Attention to detail and a problem-solving mindset. Familiarity with compliance and regulatory requirements in financial services. Proficiency in using customer service software and databases. Full working rights Job Offer Temporary role offering flexibility and the chance to gain valuable experience. Opportunity to work in Melbourne within the financial services industry. If this role matches your skills and experience, we encourage you to apply. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Natalie Rainbow on 61 03 8616 6212. • Sat, 12 Sep • MPAU Human Resources

Customer Service Representative » Launceston Region, Tasmania - Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Lysaght business is looking for a Customer Service Representative to join the team based in Launceston, TAS . Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. You don’t need experience in steel, manufacturing or building products to succeed in this role. We’re open to people from a wide range of backgrounds and will provide structured training to help you learn our products, systems and customers. If you enjoy helping customers, learning new things and working as part of a team, this could be a great opportunity to start a new career with BlueScope. You’ll be part of a supportive customer service team, helping customers with everything from enquiries and quotes through to placing orders and coordinating their requirements. You’ll interact with customers face to face, over the phone and via email , while working closely with our sales, operations and warehouse teams. You’ll complete an initial structured training program over your first few weeks , giving you the time and support to build your product knowledge and confidence in the role. This is a full-time permanent, Monday to Friday position. The team works across rotating start times , with some days running from 7:30 am - 4:00 pm and others from 8:30 am - 5:00 pm , coordinated within the team. What Will You Do? No two days will be the same. You will: be a friendly first point of contact for customers face to face, over the phone and via email manage customer enquiries, orders and quotes from start to finish learn about our products and help customers find the right solution for their needs keep customers informed and proactively manage expectations work closely with our sales and warehouse teams to ensure orders are delivered as promised accurately enter and maintain information across our systems help resolve customer issues and find practical solutions contribute to a positive and supportive team environment More About You For us, your attitude, willingness to learn and approach to customers and teamwork are just as important as where you’ve worked before. We’re looking for someone who is: friendly, approachable and enjoys helping people calm and able to stay organised when things get busy comfortable using computers and everyday Microsoft Office programs confident communicating with customers and colleagues willing to learn new products, systems and terminology reliable, accountable and follows things through detail-focused and able to manage multiple priorities a team player who is happy to pitch in and support others If you’re looking to start your career, make a career change or bring your customer service experience into a new industry , we’d encourage you to apply. It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​ Come and discover us at www.bluescope.com/auscareers​ Join us, creating strength for the future. • Sat, 12 Sep • BlueScope

Customer Service Officer » Manly, NSW - : * Providing high quality customer service by performing general cashiering, answering enquiries and directing patrons.... About you: We're looking for a candidate to join our customer service team. You'll bring positivity and a passion for customer service • Sat, 12 Sep • Northern Beaches Council • AU$42.71 per hour

Senior Customer Service Officer (MARC) » Mandurah, WA - Senior Customer Service Officer (MARC) Place and Community | Regional WA Position No: 108/2026 Work Type: Casual.../2026 The opportunity We're looking for friendly, customer-focused casual Senior Customer Service Officer who enjoys • Sat, 12 Sep • City of Mandurah • AU$45.87 per hour

Customer Service Representative » New South Wales - In this job you will: As a Customer Service Representative at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly... following qualities & qualifications: Previous customer service experience (phone and email) Strong customer service skills • Sat, 12 Sep • DHL

Customer Sales & Service - Repco Currumbin - Casual » Currumbin, QLD - Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade... environment. Customer Sales & Service / Retail Assistant About the role: At Repco we want to ensure that each customer • Sat, 12 Sep • GPC Asia Pacific

Process Specialist - Customer Service Representative » Australia - Job Description SD-3A Interest Group IBPM Job Role Process Specialist - Customer Service Representative • Sat, 12 Sep • Infosys

Customer Service Representative » New South Wales - In this job you will: As a Customer Service Representative at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly... following qualities & qualifications: Previous customer service experience (phone and email) Strong customer service skills • Sat, 12 Sep • DHL

Customer Service Manager | Wagga » Wagga Wagga, NSW - As a Customer Service Manager at Myer Wagga, you will play a key role in driving customer service excellence... coaching, feedback, and recognition Foster a high-performance, customer-first culture by role modelling service excellence • Sat, 12 Sep • Myer

Telstra Retail: Customer Service & Sales Consultant BUSSELTON » Busselton, WA - Employment Type Permanent Closing Date 31 Dec 2026 11:59pm Job Title Telstra Retail: Customer Service & Sales... outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through • Sat, 12 Sep • Telstra • AU$71330 per year

Customer Service Representative - Bowral » Bowral, NSW - Customer Service Representative - Bowral Supportive team environment with great career pathways Part-time... Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing • Sat, 12 Sep • IMB Bank

Customer Service and Billing Specialist » Australia - Timor-Leste, Empresa Pública (BTL, E.P.), the national water utility. We are seeking an experienced Customer Service... and Billing Specialist to support BTL, E.P. in strengthening customer service operations, billing systems, customer satisfaction • Sat, 12 Sep • RSK Group

Customer Service Officer (Casual) » Gippsland, VIC - Work in a spectacular coastal location within Cape Conran Coastal Park. Combine customer service with a passion... and protecting some of Victoria's most treasured landscapes. We're looking for enthusiastic and customer-focused Customer Service • Sat, 12 Sep • State Government of Victoria • AU$59511 - 79626 per year

Customer Service Agent » Brisbane, QLD - Customer Service Assistant | Multiple Permanent Opportunities Brisbane CBD | Full-Time Permanent | Hybrid Working... about helping people and delivering exceptional customer service? At Allianz Partners, we're looking for enthusiastic and customer • Sat, 12 Sep • Allianz • AU$31.42 per hour

Customer Service Consultant - Pharmacy » Dandenong, VIC - and proactive Customer Service Consultant to join our Pharmacy Customer Service team on a part-time, 6-month maximum term contract... service and support across a wide range of enquiries. You will play a key role in building strong customer relationships • Sat, 12 Sep • Priceline Pharmacy

Customer Sales & Service - Repco Nambucca Heads - Part Time » Nambucca Heads, NSW - Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade... environment. Customer Sales & Service / Retail Assistant About the role: At Repco we want to ensure that each customer • Sat, 12 Sep • GPC Asia Pacific

Customer Service and Sales Representatives » Melbourne, VIC - SMAART is excited to partner with a leading Australian education and tutoring company, seeking driven Customer Service... About You You must have or be willing to purchase your own laptop Retail, hospitality, call centre, sales or customer service experience Genuine interest • Sat, 12 Sep • Smaart Recruitment • AU$70000 - 90000 per year

Customer Service Officer » Adelaide, Adelaide Region - Are you an empathetic, customer-focused professional looking to make a genuine difference in the community? Davies Stewart is partnering with Moveability Australia to recruit a dedicated Customer Service Officer for their Adelaide team. This is an exciting permanent employment opportunity for a high-calibre candidate who combines sharp administrative skills with a warm, caring, and professional approach. Moveability Australia is a trusted Adelaide-based provider specialising in high-quality mobility equipment and daily living aids. Dedicated to enhancing independence and quality of life, they offer expert guidance, compassionate customer service, and tailored solutions for clients, carers, and healthcare professionals across the South Australian community. The role is to closely support the CEO, Director, and wider team, you will be the welcoming face and efficient engine room of the business. You will ensure the smooth day-to-day running of the office while providing compassionate, high-quality support to clients, carers, and suppliers. Core responsibilities include: Customer Care & Sales Support: Greeting visitors, assessing customer needs, providing expert information and quotes on specialised equipment, and ensuring complete customer satisfaction from enquiry through to delivery. Point of Sale (POS) & Administration: Overseeing the POS system (such as Retail Express), processing invoices and receipts, managing delivery paperwork, and keeping product schedules up-to-date. Team Coordination: Acting as a central point of contact, assisting with meeting coordination, maintaining office procedures, and providing robust administrative back-up. Compliance & Confidentiality: Managing sensitive records with strict confidentiality, ensuring WHS compliance, and adhering to all organisational policies. What You Bring To be successful in this vital job, you will possess: Proven experience in a customer service or administrative support role, ideally within the health, equipment, or community sector. Exceptional computer literacy, including Microsoft Office and POS systems (Retail Express experience highly regarded). Outstanding communication skills, a high level of patience, and a natural ability to relate to people from diverse backgrounds with empathy and respect. Strong organisational skills, attention to detail, and the ability to prioritise tasks in a dynamic environment. A current Drivers Licence and the ability to satisfy all required background checks (including a National Police Clearance and Working with Children/Vulnerable Persons/NDIS clearances). Joining a compassionate team dedicated to making a real difference in South Australia? We want to hear from you. Apply Now To register your interest, please forward your current resume and cover letter via the application link. Your confidential application will be acknowledged by email and shortlisted applicants will be contacted by phone from the Davies Stewart team. For a confidential conversation please contact our office | 08 8232 8008 To stay up to date with this role and other positions available through Davies Stewart please visit our website and social platforms or contact our friendly and experienced team. P | 08 8232 8008 E | [email protected] Follow Us LinkedIn: daviesstewart Facebook: DaviesStewartRecruitment Instagram: DaviesStewartRecruitment • Fri, 11 Sep • Davies Stewart Recruitment & HR

Senior Process Executive - Customer Service Representative » Melbourne, VIC - Job Description Telstra- Melbourne- SD role Interest Group IBPM Job Role Senior Process Executive - Customer... Service Representative Company IBPM Australia • Fri, 11 Sep • Infosys

Customer Service Officer » Ballina, NSW - to customer enquiries Manage requests received via email and online platforms Process customer bookings, orders and service... About you: Previous customer service, administration, reception or call centre experience Strong verbal and written communication skills • Fri, 11 Sep • BLU by Adcorp • AU$37 per hour

Customer Service Officer » Melbourne, VIC - . Identify opportunities to improve customer service processes. Adhere to compliance and regulatory requirements... in all interactions. The Successful Applicant A successful Customer Service professional should have: Previous experience • Fri, 11 Sep • Michael Page • AU$74874 - 91512 per year

Casual Customer Service and Sales Assistant » Osborne Park, WA - Where style meets service—and careers shine We are looking for an enthusiastic Casual Customer Service & Sales... and outstanding customer service Grow relationships with retail and trade customers using our loyalty programs Build your product • Fri, 11 Sep • Beacon Lighting

Customer Sales & Service - Repco Albany - Casual » Albany, WA - Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade... environment. Customer Sales & Service / Retail Assistant About the role: At Repco we want to ensure that each customer • Fri, 11 Sep • GPC Asia Pacific

Customer Service Officer » Melbourne, Melbourne Region - We’re currently working with a well-established global organisation looking for an experienced Customer Service Officer to join their team. This is a great opportunity for someone who genuinely enjoys customer service but also likes the operational side of a role – managing orders, coordinating stock and deliveries, working closely with sales and supply chain, and making sure everything runs smoothly from order through to fulfilment. You’ll be a key point of contact for customers and suppliers and work closely with internal teams across Sales, Supply Chain, Imports, Finance and Accounts. What you’ll be doing Managing customer enquiries and providing product and order updates Receiving, processing and managing customer orders through to fulfilment Coordinating with customers, suppliers, warehouses, freight providers and internal teams Managing stock availability and providing open order updates to key accounts Handling customer complaints and resolving issues quickly and professionally Coordinating returns, credits/debits and order corrections Working closely with Sales, Supply Chain, Finance and Credit Maintaining customer information and service records Identifying opportunities to improve systems and processes What we’re looking for Ideally, you’ll bring around 3–5 years of experience across customer service, order fulfilment, sales support, logistics or supply chain. You’ll be someone who is organised, proactive and confident managing multiple priorities. Strong communication and customer service skills are essential, along with the ability to build relationships across different teams and solve problems as they come up. Experience working with ERP systems and Excel will be highly regarded, and any exposure to freight, transportation, warehousing, manufacturing or the Asia-Pacific region would be a great advantage. This would suit someone who enjoys being busy, likes taking ownership of their customers and orders, and wants a role where they can work across both customer service and the broader operational side of the business. Consultant: Sarah Wilkinson - [email protected] • Fri, 11 Sep • Morgan

Customer Service Representative » St Leonards, Willoughby Area - Customer Service Representative What's in it for you? $75k – $80k Super salary package Supportive and collaborative team environment Opportunity to join a business at an exciting period of transformation and automation improvements Strong onboarding and support within the role WOW Recruitment are seeking a proactive and relationship-driven Customer Service Representative to join our client, a well-established provider within the hospitality supply industry. Our client partners with hospitality venues to deliver a wide range of products and services, with a strong reputation for long-term customer relationships and service excellence. The business is currently going through an exciting period of transformation and the introduction of automation to reduce manual work and improve efficiency. This has created an opportunity for a more customer-focused, relationship-led role. About the Role Building relationships with hospitality customers including hotels, pubs, and regional venues Handling inbound enquiries, quotes, and order requests Maintaining accurate customer records and interaction notes in internal systems Identifying opportunities to increase customer engagement, frequency of orders Working closely with internal teams to ensure a seamless customer experience About You, you will be: Experienced in a customer service, call centre, or phone-based role Confident building relationships and speaking with customers over the phone Naturally inquisitive, asking strong questions and listening effectively Comfortable managing a large and varied portfolio of customers Organised, self-motivated, and able to prioritise effectively Relationship-driven, with a focus on long-term customer engagement rather than transactional sales Hospitality industry experience is beneficial but not essential If you’re customer service representative who thrives on building rapport, please APPLY NOW or contact [email protected] // 02 8320 0683 • Fri, 11 Sep • WOW Recruitment

Customer Service Officer » Sydney, Sydney Region - About the company Our client is a very large medical company in Australia and is currently looking to have an empathetic person to join their growing team on a temp full time basis. This role is based in Macquarie Park very close to public transport connections & the metro. The position if office based, and is very likely to be extended or become permanent for the right person. About the role Our client is looking for a motivated and friendly customer service representative. You will be the first point of contact for business to business customers, helping with orders and general enquiries while working closely with other departments in a varied and exciting role. This position is perfect for someone looking for the stability of a stable, long term role role in a respected and well-established company with a supportive team environment. The ideal candidate will be experienced in customer service or eager to learn with a positive and can-do attitude. Duties Delivered outstanding customer service in an inbound call centre environment Maintained a strong rapport with customers and sales representatives Dealt effectively with challenging customers Providing frontline communication and support to external customers Responding to customer’s queries in a positive and professional manner Acting as a point of contract between Finance and site personnel Assisting in the preparation of weekly and monthly management reports High quantity of data entry, invoicing and processing orders Skills & experience Proven ability to maintain good working relationships with client, supplier and on-site personnel Experience in SAP software is a nice to have Excellent verbal and written communication skills Strong time management and organizational skills Qualification in business administration or equivalent experience Benefits Competitive rate Learning and development opportunities Scope for growth within the business Support from a strong network of business partners Employee share program Great staff benefits program including novated car leasing and salary sacrificing on work-related purchases, discounts on private health insurance and more How to apply Click APPLY directly through this advert. • Thu, 10 Sep • FourQuarters

Customer Service Representative » Dingley Village, Kingston Area - Customer Service Officer Dingley, VIC | Full-Time | Monday to Friday Do you thrive in a fast-paced environment where no two days are the same? Are you the person who loves keeping everything organised, ensuring orders run smoothly, and delivering exceptional customer service? We're looking for an experienced Customer Service Officer to join a friendly and supportive team based in Dingley. If you've worked in a similar customer service or order processing role and enjoy being the go-to person for customers and internal teams alike, we'd love to hear from you. What you'll be doing: ✨ Processing customer orders accurately and efficiently ✨ Managing customer enquiries via phone and email ✨ Liaising with sales, production, warehouse and transport teams to ensure orders are delivered on time ✨ Preparing invoices and credit notes ✨ Checking orders for accuracy and resolving any discrepancies ✨ Generating daily reports and maintaining customer records ✨ Providing general administration support and helping the wider team when needed What we're looking for: ✔ Previous experience in a customer service role where order processing has been a key part of your day ✔ Strong attention to detail and confidence working with data and systems ✔ Excellent communication skills and a genuine passion for helping customers ✔ Someone who enjoys juggling multiple priorities while staying calm under pressure ✔ Solid Microsoft Office skills and the ability to pick up new systems quickly ✔ A proactive team player who isn't afraid to roll up their sleeves What's in it for you? Join a supportive, down-to-earth team that enjoys working together Stable, full-time opportunity with a well-established business Convenient Dingley location with onsite parking A varied role where your contributions genuinely make a difference ☕ Great team culture with plenty of laughs along the way If you're someone who enjoys the satisfaction of seeing orders through from start to finish and takes pride in delivering outstanding customer service, we'd love to hear from you. Apply today and let's chat! • Thu, 10 Sep • Conquest Personnel Pty Ltd

Customer Service Coordinator » Braeside, Kingston Area - We are seeking an experienced and highly organised Customer Service Coordinator - Materials and Inventory to join a busy manufacturing and production environment. This is a customer-focused role where you will be responsible for managing a portfolio of customer accounts, coordinating contract packing projects, and ensuring inventory and materials are available to meet production schedules. Working closely with customers, suppliers, warehouse and production teams, you will play a key role in ensuring projects are delivered accurately and on time while providing exceptional customer service. Key Responsibilities Act as the primary point of contact for a portfolio of customers. Build and maintain strong, long-term customer relationships. Coordinate customer orders from receipt through to production and completion. Prepare and maintain accurate job briefs and production documentation. Monitor production schedules and proactively communicate project updates. Coordinate customer-owned inventory and material requirements to ensure on-time delivery. Maintain accurate inventory records and perform inventory reconciliations. Process customer orders, invoices and related administration. Liaise with internal teams and suppliers to resolve issues and ensure smooth project delivery. Contribute to continuous improvement initiatives across customer service and operations. About YouTo be successful in this role you will have: Previous experience in a customer service, production coordination, contract packing, planning or operations role within a manufacturing environment. Essential experience using NetSuite ERP. Exceptional organisational and time management skills. High attention to detail with the ability to work accurately in a fast-paced environment. The ability to manage multiple customer projects and competing priorities simultaneously. Excellent communication and relationship-building skills. Experience working with Bills of Materials (BOMs) and production scheduling. Strong inventory coordination and planning experience. Intermediate Microsoft Excel skills. A proactive approach to problem-solving and continuous improvement. Desirable Experience Experience within contract packing, packaging or FMCG manufacturing. Demand forecasting or inventory planning experience. Exposure to warehouse or production environments. What's on Offer Stable full-time opportunity. Friendly and supportive team environment. Diverse and varied role with plenty of customer interaction. Opportunity to make a genuine impact within a growing manufacturing business. Competitive salary based on experience. If you're a detail-oriented operations professional with strong customer service skills, NetSuite ERP experience and enjoy coordinating multiple projects in a fast-paced environment, we'd love to hear from you. Apply now or contact Kellie May on 03 9535 2111 • Thu, 10 Sep • Veritas Recruitment Clayton Partnership

Customer Service Specialist » Sydney, Sydney Region - CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR Sydney - Kemps Creek Up to $60k super Monday - Friday, 8:30am - 4:30pm About the company: Join a globally renowned wholesale retailer as a Customer Service Representative. Represent well-loved brands while building your career with a high-quality, growing organisation. About the role: This company is seeking a versatile and detail-oriented individual to join their team as a Customer Service Representative & Office Administrator. In this role, you will be responsible for providing exceptional customer service, as well as performing office administration and data entry tasks. Responsibilities: Respond to customer inquiries via phone, email, and respond in a timely and professional manner Resolve customer complaints and issues to ensure customer satisfaction Provide product information and assist customers with placing orders Process returns, refunds, and exchanges according to company policies Collaborate with other departments to resolve customer issues and improve overall customer experience Perform general office administration duties, including managing incoming and outgoing mail, ordering office supplies, and maintaining office cleanliness Assist with data entry tasks, such as updating customer records and inputting sales data into the company database Support other team members and departments as needed About you: Strong communication and interpersonal skills Excellent organisational and multitasking abilities Proficiency in Microsoft Office and data entry software Ability to work in a fast-paced environment and adapt to changing priorities Benefits: You will enjoy partnering with our client as the successful candidate will see the following benefits: Product discount (40% off!) free samples Additional mental health days off Supportive and dynamic team Long-term career prospect Growth & progression opportunities • Mon, 07 Sep • Jivaro

Customer Service Representative » Sydney CBD, Sydney - Customer Service Representative Full-time | Permanent Sydney CBD - In-office role Salary: $72k Super About the Organisation This well-respected professional membership organisation represents and supports the legal profession across NSW, delivering a broad range of services to its members and to the public. It is a multi-functional organisation, with Customer Experience operating as their key member engagement function. The Customer Experience team is growing and genuinely busy, but stays small and close-knit, so everyone's contribution is visible and valued. It is a professional, values-driven environment with a strong reputation. About the Role As Customer Service Representative, you will be the first point of contact for external enquiries, handling interactions across phone, email, web chat and social media with professionalism and care. You will triage incoming enquiries based on urgency and complexity, ensuring each one reaches the right person or team quickly and efficiently. This is a hands-on, varied role within a small, busy and growing Customer Experience team, suited to someone who thrives on keeping people informed and supported while juggling competing priorities. You will play a key part in supporting the organisation's broader goal of delivering an outstanding experience for its members and the public. Duties Respond promptly and professionally to enquiries received by phone, email, web chat and other channels. Triage incoming enquiries, assessing urgency and complexity, and route them to the appropriate person or team. Communicate messages accurately and promptly to ensure expectations are managed and enquiries resolved efficiently. Maintain accurate, detailed records of interactions to support continuous improvement of service processes. Provide administrative support, including data entry, mailouts and report collation, to keep the team running smoothly. Requirements Proven experience in a customer service role, ideally handling enquiries across multiple channels. Strong administrative and organisational skills, with the ability to manage competing priorities and deadlines. Proficiency in Microsoft Office and other relevant software, including CRM and call routing platforms. Excellent verbal and written communication skills, with a clear, customer-first approach. Ability to work independently and as part of a team in a fast-paced environment. How to Apply If this sounds like the next step for you, we would love to hear from you. • Sat, 05 Sep • Cox Purtell

Customer Service Specialist » Homebush, Strathfield Area - About the Company Our client is a national leader in commercial services. With a strong national footprint and a genuine focus on developing internal talent, they're growing their commercial team and looking for someone ready to build a long-term career in customer service & account management. About the Role This is a fantastic opportunity for someone with a background in sales administration or customer service who is looking to fast-track their career toward a Account Manager role. You'll be the primary point of contact for a portfolio of national and cross-regional clients, working closely with National Account Managers to keep service, pricing and communication running smoothly. Day to day, you'll: Build strong relationships with key customer stakeholders and manage regular contact cycles Resolve customer queries on pricing, service, accounts and invoicing Maintain accurate customer data and documentation across internal systems Coordinate service delivery with branch operations and support teams Support renewals, contract variations and quotes alongside National Account Managers Produce weekly and monthly reporting on customer service activity and performance This role has been specifically designed as a stepping stone into account management — genuine progression is on the table for the right person. About You You aspire to grow into an Account Manager role and want to be backed to get there Strong communicator, confident building relationships with internal and external stakeholders Excellent attention to detail and administrative accuracy Strong Excel skills Prior experience in sales administration, customer service or a coordination role Comfortable managing competing priorities in a fast-paced commercial environment If you're looking for a genuine career pathway into account management, backed by a supportive national business, we'd love to hear from you. Key Benefits Attractive Salary Package Car parking provided Strong mentorship from an experienced Leaders Clear pathway into Key Account Management Collaborative national business with strong internal support • Sat, 05 Sep • Arkadia Talent

Customer Service Representative » Blacktown, Blacktown Area - ADMINISTRATION / CUSTOMER SERVICE OFFICER Location: Blacktown Hours: Mon - Fri 9am - 5pm Pay Rate: $36 - $37/h Monday - Friday | Temp to Perm Opportunity We are currently seeking an experienced Administration / Customer Service Officer to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail and is confident communicating with customers, drivers and internal departments. About the Role You will be responsible for providing efficient administrative and customer service support while ensuring client accounts and daily paperwork are managed accurately and within required timeframes. Key Responsibilities Handle a high volume of incoming calls and emails Provide professional and friendly customer service Manage and maintain client accounts Perform accurate data entry using database/CRM systems Assist with general office administration duties Liaise with drivers, clients and internal departments Print, prepare and collate manifests and driver paperwork Scan and email completed driver paperwork Assist with problem solving and resolving customer queries Ensure all documentation is accurate and processed in a timely manner Complete other administrative duties as required by management What We're Looking For Minimum 1 year of office administration or similar experience Previous customer service experience highly desirable Experience using CRM/database systems ICS experience is preferred but not essential Excellent communication and written skills Strong attention to detail and accuracy Excellent organisation and time management skills Ability to multitask and prioritise competing tasks Confident and professional manner Strong problem-solving skills Ability to work effectively under pressure Positive attitude and willingness to work as part of a team Why Apply? Monday to Friday role Temp to Perm opportunity Join a professional and supportive team Opportunity to develop your administration and customer service skills Fast-paced and varied working environment If you are an organised, customer-focused administrator looking for your next opportunity, we would love to hear from you! Apply today with your resume and our recruitment team will be in touch. • Fri, 04 Sep • Express Employment Professionals

Customer Service Officer » Kilsyth, Yarra Ranges - Recruiting Partners Australia are specialists in white collar recruitment across Australia, delivering tailored recruitment solutions to our clients. With strong partnerships and experience our clients are provided with the best candidates to fit the job. Full Time | On Site | Established Australian Manufacturer Are you an experienced Customer Service professional who thrives in a fast-paced environment and enjoys being the key link between customers, sales, production and logistics? We are seeking an experienced Customer Service Officer to join the team of an established and reputable manufacturing organisation. This is a busy, hands-on customer service position where you will manage your own portfolio of customers and take ownership of their requirements from order entry through to fulfilment. The Role Reporting to the National Customer Service Manager, you will be responsible for delivering an exceptional customer experience while ensuring orders, enquiries and issues are managed accurately and efficiently. Your responsibilities will include: Processing high volumes of customer orders received via phone, email and EDI Managing your own portfolio of customers Responding to customer enquiries and resolving issues promptly Managing back orders and proactively communicating with customers regarding availability and delivery Investigating and resolving customer complaints Processing credits and returned goods Monitoring EDI orders and resolving order exceptions Liaising closely with Sales, Planning, Inventory, Warehouse and Logistics Providing customers with accurate information regarding orders, stock and delivery Maintaining accurate information within ERP/customer systems Identifying opportunities to improve processes and the overall customer experience Working collaboratively within a supportive national Customer Service team About You We are looking for someone who genuinely enjoys customer service and takes pride in providing customers with a high level of support. Ideally, you will bring: 3 years' experience within Customer Service, Sales Support or Order Processing Experience working in a high-volume order environment Strong understanding of the complete order-to-fulfilment process Previous experience using ERP systems Exposure to EDI or automated order processing systems would be highly regarded Strong computer skills including Word, Excel and Outlook Excellent communication and problem-solving skills Strong attention to detail and accuracy Excellent time management and organisational skills Confidence managing customer complaints and resolving problems A positive, proactive and "can-do" attitude The ability to build strong relationships with both customers and internal stakeholders Experience within manufacturing, building products, industrial products, distribution or a similar environment would be highly advantageous. What We're Looking For Personality and attitude are important for this team. You will be someone who is positive, energetic, customer focused and accountable. You enjoy working as part of a team, aren't afraid to pick up the phone and speak with customers, and will take ownership of an issue through to resolution. This would suit someone who enjoys being busy, likes variety and wants to become an important part of a collaborative customer service team. The Opportunity This is an opportunity to join an established Australian manufacturing organisation where Customer Service plays an integral role in supporting customers and the wider business. If you are an experienced Customer Service professional looking for a stable, full-time opportunity where you can build strong customer relationships and take genuine ownership of your work, we would love to hear from you. Click APPLY NOW to get your resume in to be considered for this role. Recruiting Partners Australia are driven and passionate to embrace diversity and equal employment opportunities and encourage any suitable candidates to apply. • Fri, 04 Sep • Recruiting Partners Australia

Customer Service Representative » Port Macquarie Region, New South Wales - Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Lysaght business is looking for a Customer Service Representative to join the team based at our brand-new Port Macquarie NSW site. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. As a Customer Service Representative, you will be the face of Lysaght for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. What Will You Do? Working with a friendly and inclusive team you will be a key contact for sales and service enquiries. You will: interact with our customers via phone and email managing quotes and queries follow up on quotations and inquiries converting these into sales opportunities collaborate with internal stakeholders including warehouse and sales departments to ensure customer expectations and requirements are met; including product specifications, special packaging, and delivery timetable continuously look at new ways of improving the customer experience and consistently improving the total value proposition manage the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues and seeking ways to improve the customer’s experience More About You With your positive attitude and willingness to grow and develop yourself in the role, you will bring: previous experience working in a customer service environment high attention to detail and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues effectively and efficiently a willingness to grow, learn and develop yourself demonstrated computer competency including MS Office Why BlueScope​ As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​ Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​ Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​ Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​ Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​ It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​ Come and discover us at www.bluescope.com/auscareers​ Join us, creating strength for the future. Applications close 13 September 2026. • Thu, 03 Sep • BlueScope

Customer Service Representative » Sydney, Sydney Region - Family Care Customer Service Member Full-Time | Family Care Team VIDEO COVER LETTER REQUIRED A short video cover letter is required to be considered for shortlisting. Please tell us a little about yourself, your customer service experience, and why you would be a great fit for the Montessori Academy Family Care Team. About Montessori Academy Established in 2000, Montessori Academy is Australia's leading and largest provider of Montessori early childhood education for children under six. Our vision is to provide children with an early learning experience that prepares them not only for school, but for life. With a growing network of early learning centres, we are committed to providing high-quality education while creating opportunities for our people to grow and develop their careers. About the Role We are seeking a professional, empathetic and organised Customer Service professional to join our Family Care Team on a full-time basis. You will be a key point of contact for prospective, new and existing families, managing inbound enquiries and providing a warm, professional and seamless customer experience across our network of early learning centres. Key Responsibilities Manage inbound calls and family enquiries professionally and efficiently Support families with enrolments, availability, fees, CCS and general centre information Build rapport and provide empathetic, solution-focused support Take ownership of enquiries and guide families through the appropriate next steps Accurately record information and update CRM/Kidsoft systems Manage complaints, sensitive matters and escalations appropriately Maintain privacy, confidentiality and child safety standards Work collaboratively with centres and the Family Care Team About You Minimum 2 years' experience in customer service, contact centre, administration or a similar role Excellent verbal communication and active listening skills Confident handling inbound calls in a fast-paced environment Strong attention to detail and data accuracy Professional, empathetic and customer-focused Able to manage competing priorities and remain calm under pressure Experience in early childhood, education or a regulated industry is highly regarded Available to work full-time Why Join Montessori Academy? Join a growing and respected early learning organisation Make a meaningful difference to children and families Collaborative and supportive team environment Ongoing training and professional development Opportunities for career growth and development Be part of an organisation with more than 25 years of Montessori education experience If you are passionate about customer service and making a positive difference for families, we would love to hear from you. Remember: Your video cover letter is required to be considered for shortlisting. • Wed, 02 Sep • Montessori Academy Pty Ltd

Customer Service » Beresfield, Newcastle Area - We are seeking a Customer Service who is highly organised, customer focused and someone who takes pride in getting the details right. This is a fantastic opportunity for someone who enjoys working with customers, processing orders and ensuring everything is accurate from quote through to delivery. ROLE Strong attention to detail ensuring customer orders are processed accurately and match exactly what has been requested. Preparing quotes and processing purchase orders. Responding to customer enquiries and providing accurate information. Maintaining accurate customer and order records. Liaising with sales, warehouse and operations teams to ensure orders are fulfilled correctly. Following up orders and resolving any discrepancies. Providing professional and friendly customer service. Managing multiple orders and priorities in a fast paced environment. REQUIREMENTS Previous experience in customer service, administration or order processing. Exceptional attention to detail and a strong focus on accuracy. Confident working with numbers, measurements and product details. Strong computer skills and experience with Microsoft Office. Excellent communication and organisational skills. Ability to identify errors and discrepancies before they become an issue. Ability to work efficiently while maintaining a high level of accuracy. A proactive, reliable and team-focused attitude. Experience within the steel, manufacturing or building industry will be highly regarded. BENEFITS Immediate start available Full time, long term opportunity Work within a well established manufacturing business Supportive and collaborative team environment Ongoing training and development Opportunity to build a long term career HOW TO APPLY: Please submit your up-to-date resume highlighting your relevant experience. Suitable candidates will be contacted for an interview. Please note: Only applicants who meet the required criteria will be considered. At Workhorse Staffing, we value diversity and are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment. We look forward to receiving your application! • Wed, 02 Sep • Workhorse Staffing

Customer Service Officer » Epping, Whittlesea Area - This permanent role offers a competitive salary package and the opportunity to contribute to a customer-focused team. Client Details Our client has been operating for 30 years across Australia and New Zealand, a leader in the interior design industry. They manufacture all of their own products in Australia and pride themselves on quality and level of service to their customers. Description Respond promptly and professionally to customer inquiries via phone and email. Process orders accurately and efficiently to meet customer expectations. Coordinate with internal teams to ensure timely delivery of products and services. Maintain up-to-date records of customer interactions and transactions. Handle customer complaints and provide appropriate solutions or alternatives. Assist in preparing reports and documentation as required. Identify opportunities to improve customer satisfaction and share feedback with the team. Support the team with general administrative tasks as needed. Profile A successful Customer Service Officer should have: Previous experience in a customer service or administrative role, preferably in the industrial or manufacturing sector. Strong communication skills, both verbal and written. Proficiency in Microsoft Dynamics, Salesforce Exposure to Jet reports would be an advantage. A curious mindset and the ability to work through complex systems. Excellent organisational skills with a high level of attention to detail. The ability to work effectively in a team environment. A proactive approach to problem-solving and a customer-centric mindset. Job Offer Base salary plus superannuation. Permanent full-time position in Epping. Opportunities to contribute to a growing team within the industrial and manufacturing industry. If you're interested in this Customer Service Officer role, we encourage you to apply. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Natalie Rainbow on 61 03 8616 6212. • Tue, 01 Sep • MPAU Human Resources

Head of Customer Service » Sydney, Sydney Region - The company: Our client is a growing, purpose-led organisation with a strong focus on sustainability and customer experience. Having recently moved into new offices on the fringe of the CBD, the business is going through an exciting period of growth and investment including its people, culture and customer operations. The role: This is an opportunity for a hands-on Customer Service Leader to step into a 3-month contract and make an immediate impact. You'll take ownership of a large customer service team of 50, providing the leadership, energy and structure they need to perform at their best. This is not a sit-behind-the-desk leadership role. You'll be visible, involved and close to the action - coaching your team, helping resolve issues, keeping energy high and making sure the operation keeps moving when things get busy. The team handles a high volume of customer interactions, so they need a leader who understands the realities of frontline customer service. Someone who can celebrate the wins, pick the team up after a difficult call and create an environment where people genuinely enjoy working together. You'll also need to be comfortable scaling the team and operation when demand requires it, with exposure to logistics, supply chain or other high-volume environments highly valued. About you: You're an experienced customer service leader who has managed large frontline teams and knows what great operational leadership looks like. You're: A genuine people leader who gets energy from developing and motivating others Hands-on and comfortable rolling up your sleeves Positive, energetic and naturally engaging Calm under pressure and confident managing escalations Commercially minded, with a strong focus on customer experience Comfortable working in high-volume environments where priorities can change quickly Experienced in logistics, supply chain, manufacturing, distribution or a similar environment Above all, you're someone who gets things done. You don't need everything to be perfect before you take action - you see what needs fixing and get stuck in. What's on offer: 3-month day-rate contract with potential to extend Newly fitted offices a short trip from the CBD (easily accessible by public transport) Opportunity to lead a large, established customer service function A genuinely positive and energetic team environment The chance to work for a business with real purpose and sustainability at its core An immediate opportunity to make your mark in a high-impact leadership role If you're an experienced Customer Service Leader who thrives on people, pace and getting things done, we'd love to hear from you. Reference Number: 06800-0013496091 This is an on-site position with some flexibility. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. • Tue, 01 Sep • Robert Half

Customer Service Representative » Preston, Central Coast - Job Description Looking for your next career move? We're seeking an enthusiastic Customer Service Representative to join our friendly team based in Preston. This is a fantastic opportunity to combine your passion for customer service with a rewarding role in a supportive and dynamic environment. The Customer Service Representative is the vital connection between the business and its customers, providing exceptional service through inbound support during peak periods while acting as an extension of the branch network. This role combines outstanding customer service with proactive sales, identifying customer needs, delivering tailored solutions, and ensuring a positive customer experience. By building strong relationships, the representative supports business growth through upselling, cross-selling, lead generation, and promoting sales campaigns. Success in this role requires excellent communication skills, a customer-focused approach, a passion for the automotive industry, and the ability to consistently achieve service and sales targets. Key Responsibilities: Deliver prompt, accurate support for customer enquiries via phone. Provide exceptional customer service, building positive customer experiences. Resolve enquiries, identify cost-effective solutions, and refer complex issues where required. Accurately record customer interactions, complaints, and actions taken. Follow up on customer issues and escalate recurring concerns to the appropriate teams. Maintain strong product and service knowledge to effectively support customers. Identify opportunities to upsell and cross-sell products and services. • Tue, 01 Sep • Bapcor

Customer Service Coordinator » Adelaide, Adelaide Region - Exciting opportunity within the Aerospace industry! Techforce Personnel is seeking an experienced Customer Service Coordinator to join our client's Operations team. This is a great opportunity for a customer-focused professional to become the key point of contact for external clients — including Defence stakeholders and industry partners — in a security-conscious, compliance-driven environment. Reporting to the Operations Manager, you will coordinate service delivery, manage client communications, and support day-to-day operations, working closely with internal engineering and logistics teams. Key responsibilities: Serve as the key point of contact for clients and Defence stakeholders Manage enquiries, communications and reporting in line with SLAs and Defence protocols Prepare work orders, invoices, quotations and client documentation Collaborate with operations, engineering and logistics teams Support compliance, audits and HSE requirements Essential requirements: Experience in customer service, coordination or stakeholder engagement within a regulated environment; strong communication skills; high attention to detail; ability to manage confidential information and competing priorities; proficient in business systems and MS Office applications. Desirable: Cert III in Mechanical Engineering or a Degree/Diploma in Production or Project Management; Defence, government or Defence-industry experience; understanding of Defence contracts/SLAs; familiarity with security clearance processes. You are: Professional, discreet and trustworthy, resilient and adaptable, collaborative, and committed to safety and ethical conduct. National Police Check and medical check required. Occasional flexibility in hours may be needed to meet Defence operational needs. Make this opportunity, your next job! Apply Now! • Mon, 31 Aug • Techforce Personnel

Customer Service » Australia - Customer Service Manager – Freight Forwarding Cockburn Central, WA | Full-Time | International Freight & Logistics An excellent opportunity has become available for an experienced Customer Service Manager to join an established freight forwarding and logistics business based in Cockburn Central. This is a hands-on leadership role responsible for managing the customer service function, developing a high-performing team and ensuring customers receive a consistently high level of service across their international freight movements. We are looking for someone who genuinely understands freight forwarding and can combine strong operational knowledge with leadership, customer relationship management and continuous improvement. The Role Reporting into senior management, you will take ownership of the Customer Service team and act as a key link between customers, operations and the wider business. Your responsibilities will include: Lead, coach and develop a team of Customer Service professionals. Oversee the day-to-day customer service function across international freight forwarding. Manage key customer relationships and act as an escalation point for complex or time-critical issues. Ensure customers receive accurate and proactive updates across their shipments. Work closely with operations, transport, customs and other internal teams to ensure smooth freight movements. Monitor service levels, workloads, KPIs and overall team performance. Resolve service issues, delays and customer complaints professionally and commercially. Drive improvements across customer communication, processes and service delivery. Support the onboarding and implementation of new customers. Build strong relationships with both internal stakeholders and external customers. Create a positive, accountable and customer-focused team culture. About You To be successful, you will ideally have: Previous experience within freight forwarding / international logistics. Experience leading or supervising a Customer Service, Operations or Freight Forwarding team. Strong understanding of import and/or export freight movements. Excellent customer relationship and stakeholder management skills. The ability to manage escalations and solve problems in a fast-paced environment. Strong commercial awareness and an understanding of the importance of customer retention. A proactive approach to communication rather than simply reacting when issues arise. Strong systems capability and confidence working with freight forwarding platforms. A genuine interest in developing people and improving team performance. What's On Offer? This is a great opportunity for an experienced freight forwarding professional who is ready to take ownership of a customer service function and have a genuine impact on how the business services its clients. You'll join an established logistics operation in Cockburn Central, working in a role that offers a combination of people leadership, customer management, freight operations and process improvement. Apply Now SCR-liam-flynn [email protected] • Mon, 31 Aug • CGC Recruitment

Customer Service Representative » Mascot, Rockdale Area - About the Role: The Customer Service Representative at Carbiz is responsible for guiding customers through the claims and eligibility process and car rental hires with a focus on high-quality customer service. Acting as the main liaison between customers, external stakeholders and internal departments, this position is vital to enhancing customer satisfaction and ensuring seamless customer experience. Perks & Benefits: Bonus Incentive Scheme - Additional earning potentials through various streams of bonus incentives. Career Development - Ongoing training, mentorship, and growth opportunities. Collaborative Environment - Work with like-minded professionals. Head Office Location - Less than 10 minutes from Mascot Station. Team Celebrations - Monthly catered lunches, birthday and event celebrations. Study Assist Program - Support for your educational pursuits. Employee Wellbeing Program - 24/7 support and wellbeing resources. Exclusive Discounts - Special offers through Employment Hero and Flare. About the Role: In this role, you’ll be the first point of contact for our customers and network partners, providing support in conducting eligibility checks and coordinating vehicle rental hires. Key responsibilities include: Engage directly with customers to secure detailed information needed for claim processing, providing clear guidance throughout the claims process. Conduct thorough eligibility assessments for customers requesting rental vehicles, verifying details to determine if they meet the required criteria for support. Collect and document all relevant details from customers and other stakeholders to support the claims process, conducting further investigations when required. Serve as the primary contact for external stakeholders, including insurers, repair shops and towing companies, maintaining efficient and professional communication. Coordinate with internal teams such to support seamless claim resolution and uphold service standards. Provide exceptional service by responding to customer inquiries, guiding them through the claims and rental process, and offering regular updates on their claim status. About You: Prior experience in phone-based customer service or sales (preferred but not essential - we hire based on attitude!). 38-hour work week | Have flexible availability to work Monday–Sunday between 7:00am-10:00pm (preferred but not essential). Proficiency in additional languages, such as Mandarin or Cantonese (desirable). Tech-savvy with strong computer literacy. Excellent organisational skills and capable of handling multiple tasks effectively. A warm and enthusiastic personality, with a strong sense of empathy. About Us: Carbiz is proud to be a HRD 5 star employer of choice – 2025 & 2026 . We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 13,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most. By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time. Better than yesterday - We grow each day, learning from our experiences. Win with trust - Lead the market by being trusted, reliable and helpful. Collaborative core - Working smarter together. Valuing people - We respect our people, encourage their development, and reward their performance. Apply Now: If you, or anyone you know, are looking for a Customer Service Representative position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you! • Fri, 28 Aug • Carbiz

Customer Service Representative » Macquarie Park, Ryde Area - Exceptional consumer goods co. with global presence Office based role, Macquarie Park location, on-site parking, close to public transport Salary $80K plus Super Join a growing organisation operating across Australia and New Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members. This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team. Key responsibilities: Taking and entering orders from customers and Sales Representatives Responding to general enquiries/complaints from consumers and clients Sending out price lists, credit applications and catalogues as required Advising customer proof of deliveries and ETA’s for their orders Supplying product and order information to customers Organising credits for incorrect invoices/short shipping etc Raising return authorities and credits for customers Liaising with the 3PL partner to advise stock returns, short shipments etc Liaising with the Product Development team on faulty items when required Processing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required dates General reporting where required on eg sales reports, indents, back orders and sales promotions etc To be successful in this role, you will have: 2 years Customer Service experience within wholesale sales and managing shared inboxes Intermediate to advanced Excel skills Order management experience preferred SAP or similar ERP exposure preferred Excellent communication skills Strong organisational and follow through skills Ability to work independently and as part of a team Solutions and problem solving mindset Why join? Opportunity to join a new team within a growing business Macquarie Park location, close to public transport, on-site parking Work across a diverse and exciting product portfolio Be part of a collaborative and high-performing team On-site gym Full-time in office, modern office environment A role with genuine impact and scope to make it your own If this is of interest, apply now with your resume and cover letter or call Annette for a confidential chat on 0402 064 672 and quote "Customer Service Officer". Candidates must have unrestricted working rights within Australia to be considered. Due to high volume of applications, only successful applications will be contacted. • Fri, 28 Aug • Talent Matters

Customer Service Representative » Pakenham, Cardinia Area - Customer Service Representative | Metroll Pakenham Join one of Australia's leading manufacturers and suppliers of quality steel building products. Metroll is a trusted name in the Australian construction and manufacturing industry, supplying roofing, cladding, rainwater, structural and fencing products across the country. We are currently seeking a Customer Service Representative to join our team at Pakenham and play a key role in delivering exceptional service to our valued customers. About the Role As a Customer Service Representative, you will be the first point of contact for customers, providing professional support and ensuring a positive customer experience from enquiry through to order fulfilment. Working closely with the sales, production and operations teams, you will assist customers with product enquiries, quotations, order processing and delivery coordination. Key Responsibilities Respond to customer enquiries via phone, email and face to face interactions Prepare quotations and process customer orders accurately and efficiently Provide product information and support to customers, builders, contractors and trade partners Coordinate with production and logistics teams to ensure timely delivery of orders Manage customer records and maintain accurate data within company systems Resolve customer issues and enquiries in a professional and timely manner Build and maintain strong relationships with new and existing customers Assist the sales team with administrative and customer support activities About You Previous experience in customer service, internal sales, administration or a similar role Strong communication and relationship-building skills Excellent attention to detail and organisational skills Ability to manage multiple priorities in a fast-paced environment Confident using Microsoft Office and computer-based systems Positive attitude with a strong commitment to customer satisfaction Experience within manufacturing, construction, building products or industrial industries will be highly regarded Why Join Metroll? Join a well-established Australian manufacturing business with a strong reputation Stable, full-time opportunity based in Pakenham Supportive team culture and collaborative work environment Ongoing training and development opportunities Opportunity to build a long-term career within a growing national organisation If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now and become part of the Metroll team. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Fri, 28 Aug • KG Talent

Customer Service » Mulgrave, Monash Area - A fantastic opportunity exists for a dynamic Customer Service Specialist based in Mulgrave. Join a reputable company that is one of Australia's most innovative automotive manufacturers. Previous automotive experience is highly regarded, and fluent Mandarin is advantageous due to interaction with international customers and clients. The Customer Service Specialist is responsible for delivering exceptional support, resolving enquiries, and ensuring high levels of satisfaction across the dealer network and customer base. As a key point of contact, you will play an important role in building strong relationships while contributing to the Care Contact Centre's commitment to industry-leading customer service. Work from home on Mondays and Fridays! Hours: 8am - 5:30pm - Early finish on Fridays Payrate: $40p/h Super Key Responsibilities: Your main responsibilities will include: Manage all inbound customer enquiries across phone, email, social and multimedia platforms Deliver high levels of customer satisfaction through proactive service and problem resolution Promote and uphold Customer Care standards within the dealership network Manage customer expectations and entitlements in line with Australian Consumer Law (ACL) Identify, investigate and resolve customer concerns in a timely and effective manner Liaise with dealerships and internal teams including Sales, Service and Technical About You: To be successful in this opportunity, you will possess the following: Previous customer service experience (Preferably in the automotive industry) Ability to speak fluent Mandarin is an (advantage) 2- 4 years' experience in a customer service role The ability to multitask and work in a busy environment Excellent telephone manner and customer service skills Strong computer literacy, including proficiency in Salesforce, MS Office, Teams, Excel, and PowerPoint Attention to detail and excellent organisational skills Great Attitude Benefits: Join the Staff Australia team today: 2 days' work from home Outstanding payrate Long term temp to perm Early finishes on Fridays! How to apply If this sounds like the opportunity you have been looking for click APPLY now. After you apply you may receive an SMS containing a link to start a conversation with Toby our AI bot. After completing your chat with TOBY, you will receive a link to schedule an interview or will be contacted by a consultant. Why Join Staff Australia? The job search can be challenging, but with Staff Australia, it doesn't have to be. Staff Australia is an equal opportunity employer. We recognise the importance of employee wellbeing. We have been shaping the Australian labour force for over 25 years and are committed to your career journey. People are our business. • Fri, 28 Aug • Staff Australia

Customer Service Representative » Sydney, Sydney Region - Temporary Customer Service Representative | Sydney CBD Immediate Start | 4 Months $40 per hour Super Onsite We are currently seeking a Customer Care Representative to join a busy and collaborative team within a well-established organisation in the FMCG sector. This is a temporary opportunity starting ASAP. The role will focus on managing customer orders and providing high-quality customer service through written communication and internal coordination. Key Responsibilities Processing customer orders accurately within SAP Managing the full order lifecycle from entry through to fulfilment Responding to customer enquiries via email Providing order updates including stock availability and shipment status Liaising with internal teams, warehouses and transport providers Monitoring outstanding orders and proactively following up Maintaining a strong focus on accuracy and attention to detail About You Previous experience in customer service, customer care or order processing SAP experience is essential Strong written communication skills High attention to detail and ability to manage multiple orders accurately Proactive and comfortable asking questions when needed FMCG experience highly regarded If you are available to start immediately and have SAP experience within a customer service or order management environment, please apply or contact [email protected] • Fri, 28 Aug • Perigon Group

Customer Service » Macquarie Park, Ryde Area - We are seeking strong performers who are reliable and resiliant to work for this company leader located in Macquarie Park. The role will start on a temp basis and once you've prooved how great you are, the role will transition to a perm opportunity. This role includes: Handling inbound and outbound phone calls – providing exceptional service to patients, clinics, and hospitals Performing accurate data entry into SAP Liaising with various internal teams – including sales, logistics, and warehousing Supporting order management and customer follow-ups Tracking orders and managing customer information Assisting with invoicing and general admin work What We’re Looking For: Previous experience in a customer support role,working within an office or Call Centre Strong communication skills with a patient and empathetic approach Ability to work through a high volume of calls and adapt to change A background in the medical or healthcare industry is highly regarded Experience using SAP is essential Why This Role? Join a company that truly makes a difference in people’s lives Located in Macquarie Park, close to public transport There are opportunities for progression in the future If you have what we are looking for, please apply • Thu, 27 Aug • SMS Professional

Customer Service Manager » Bangholme, Greater Dandenong - Customer Service Manager WOW Recruitment are partnered with a growing global consumer electronics business to find their next Customer Service Manager. With continued growth across wholesale and direct-to-consumer channels, this is an opportunity to take ownership of a small Customer Service function and help shape how it operates for the next stage of growth. You'll be joining a business with an established portfolio of leading consumer brands, working with major Australian retailers and a growing e-commerce channel. Reporting directly to the General Manager APAC, you'll lead a team of 2–3 Customer Service Representatives while remaining hands-on yourself. This is a genuine opportunity to build, improve and shape the function. You'll be responsible for putting structure around workflows, establishing clear performance expectations and developing a team that can deliver a consistently high level of service. You will be Leading, coaching and developing a team of 2–3 Customer Service Representatives Establishing and monitoring KPIs, SLAs and performance expectations Overseeing high-volume customer and retailer enquiries across B2B and D2C channels Managing customer orders through SAP, including EDI and direct-entry orders Improving workflows across orders, returns, credits, enquiries and escalations Overseeing customer portals and marketplace administration Managing customer complaints, claims, returns and delivery investigations Improving reporting, visibility and accountability across the function Reviewing and improving the use of Deskpro and ticket management processes Working closely with Sales, Logistics, Warehouse, Finance and Brand teams Identifying recurring issues and implementing practical process improvements Providing regular reporting and insights to senior leadership You Are Proactive, decisive and comfortable taking ownership. 3–5 years of experience in Customer Service, including leadership or team-leading experience Experience coaching, developing and performance-managing a team Strong SAP ERP experience Experience working in a high-volume customer service environment A strong process-improvement mindset Excellent organisational and problem-solving skills Strong communication and stakeholder management skills The confidence to introduce structure, challenge existing processes and drive change A hands-on approach — you're comfortable leading from the front and getting into the detail Experience across B2B distribution, retail, consumer electronics, logistics or wholesale would be an advantage, but industry specific experience isn't essential for the right person. You'll have direct visibility with senior leadership and exposure across Operations, Sales, Logistics and major retail partners. As the business continues to grow, there is scope for the right person to develop their career across Operations, Product, Sales or broader commercial functions. If this sounds like the role you could excel in, please APPLY NOW or contact Caitin - [email protected] // 02 8320 0683 • Thu, 27 Aug • WOW Recruitment

Customer Service Executive » Coburg, Moreland Area - Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Executives! About Us: Carbiz is proud to be a HRD 5 star employer of choice – 2025 & 2026 . We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 13,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024 & 2025’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most. By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time Better than yesterday - We grow each day, learning from our experiences Win with trust - Lead the market by being trusted, reliable and helpful Collaborative core - Working smarter together Valuing people - We respect our people, encourage their development, and reward their performance What’s in it for You: Great for University Students or school leavers looking to gain practical experience and launch their careers. Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives. Ongoing training and development with continuous support and mentorship. A collaborative team environment with like-minded professionals. Access to novated lease options and the Flare Benefits program. Monthly team lunches and birthday celebrations. A vibrant workplace culture with frequent team events and celebrations. About the Role: Ensure prompt delivery of vehicles to clients, providing efficient and reliable service. Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction. Assist in coordinating vehicle logistics, ensuring seamless and efficient operations. Prepare vehicles for hire, including thorough detailing of both the interior and exterior. Support new client onboarding, ensuring they have all the necessary information and assistance. Experience the excitement of driving a variety of high-quality vehicles! About You: Valid Australian driver's licence and willingness to travel locally (Essential). Willingness to support branches in Hoppers Crossing and/or Oakleigh South (Desirable). Ordinary hours vary between 7:00am-9:00pm Monday to Sunday with 8 hour shifts. Must have the capacity to work a 40 hour work week. Flexibility to support weekend operations is highly regarded. Strong verbal and written communication skills to effectively interact with clients and team members. Ability to work independently, manage time effectively, and thrive in a team-based environment. Apply Now: If you, or someone you know, are interested in a Customer Service Executive position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you! • Wed, 26 Aug • Carbiz

Customer Service Representative » Gold Coast, Gold Coast Region - Job Description: As a Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At TravelWithSan, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We're Looking For Excellent communication skills—both written and verbal. A background in customer service, ideally within tourism or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences. • Wed, 26 Aug • Alegria Travel Services

Customer Service » South Maitland, Maitland Area - Casual Front Desk & Administration - Recycling Centre | Hexham Our client is looking for a friendly, reliable and organised person to join their recycling centre team in Hexham on a casual basis. Pay: $33-$35 per hour The role includes: Front desk and reception duties Providing friendly and professional customer service Taking and actioning customer enquiries Basic data entry General administration duties Supporting the day-to-day running of the front office Hours: Monday to Friday, 9:30am-4:00pm Hours per week: Approximately 30 hours Location: Hexham Employment: Casual Rate: $33-$35 per hour Previous administration or reception experience is helpful but not essential , as training will be provided. We're looking for someone who is approachable, dependable, comfortable dealing with customers and able to stay organised in a busy environment. If you're interested, we'd love to hear from you! • Wed, 26 Aug • Zoom Recruitment & Training

Customer Service - Retail » Australia - Furniture Sales Associate (Full time) - Leading Retailer Training Provided Osborne Park, WA Join one of Australia's fastest-growing furniture retailers as they expand into Perth. Known for stylish, modern collections including sofas, armchairs, coffee tables, and home décor, our client is seeking a motivated Furniture Sales Associate to deliver outstanding customer experience and drive sales. The Role Help customers find the perfect furniture and décor pieces Drive sales and exceed personal and team targets Provide exceptional customer service, in-store and over the phone Follow up leads and inquiries to convert into sales Maintain showroom presentation to premium standards Process orders using in-house systems About You Available to work both weekend days Background in retail, hospitality, or customer service Passionate about sales and customer engagement Driven by targets and results Strong communication and people skills Comfortable with basic computer tasks (Bonus) Experience in premium products, furniture, or design What's On Offer Attractive Base Super Commissions Annual holiday trips for top performers Be part of an exciting Perth expansion Career growth in a rapidly expanding retailer Supportive team culture & professional development Store opening hours o Mon to Sat 9am to 5pm o Sun 11am to 5pm Ordinary hours o Mon to Fri 7am to 9pm o Sat 7am to 6pm o Sun 9am to 6pm Must able to work both Sat & Sun RDO - 2 days during the week ( Mon to Fri) 38 hrs week Fortnightly payment If you're ready for your next opportunity in the retail space, apply today by submitting your resume detailing your sales experience and passion for furniture and design, or contact (03) 9070 1111 for more information. • Sat, 22 Aug • DNA Recruitment Solutions

Customer Service Executive » Smeaton Grange, Camden Area - Carbiz is on the lookout for motivated, personable, and detail-focused individuals to join our Operations team as Customer Service Representatives! About Us: Carbiz is proud to be a HRD 5 star employer of choice – 2025 & 2026 . We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 13,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most. By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time Better than yesterday - We grow each day, learning from our experiences Win with trust - Lead the market by being trusted, reliable and helpful Collaborative core - Working smarter together Valuing people - We respect our people, encourage their development, and reward their performance What’s in it for You: Great for University Students or school leavers looking to gain practical experience and launch their careers. Additional earning potential through weekend penalty rates (on top of base), overtime, on-call shifts, and bonus incentives. Ongoing training and development with continuous support and mentorship. A collaborative team environment with like-minded professionals. Access to novated lease options and the Flare Benefits program. Monthly team lunches and birthday celebrations. A vibrant workplace culture with frequent team events and celebrations. About the Role: Ensure prompt delivery of vehicles to clients, providing efficient and reliable service. Deliver exceptional customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction. Assist in coordinating vehicle logistics, ensuring seamless and efficient operations. Prepare vehicles for hire, including thorough detailing of both the interior and exterior. Support new client onboarding, ensuring they have all the necessary information and assistance. Experience the excitement of driving a variety of high-quality vehicles! About You: Valid Australian driver's licence and willingness to travel locally (Essential). Ordinary hours vary between 7:00am-9:00pm Monday to Sunday with 8 hour shifts. Must have the capacity to work a 40 hour work week. Flexibility to support weekend operations is highly regarded. Strong verbal and written communication skills to effectively interact with clients and team members. Ability to work independently, manage time effectively, and thrive in a team-based environment. Apply Now: If you, or someone you know, are interested in a Customer Service Representative position with a rapidly growing, people-focused organisation, click APPLY, and our Talent Team will reach out to you! • Fri, 21 Aug • Carbiz

Customer Service Officer » Brisbane, Brisbane Region - About the role Are you a customer service professional who thrives in a fast-paced environment and wants a role that makes a difference? Our client, an industry leader in their field, is growing their team and looking for professionals who share their commitment to helping older Australians stay safe, supported and independent at home. If you have previously had experience in a contact centre, we'd love to hear from you! What you'll be doing: You'll be the friendly, reliable voice connecting clients, families and service providers - coordinating care, solving problems, and making sure every client feels heard and supported. Managing a high volume of inbound and outbound calls (50–80/day) in a structured, fast-paced support environment Building trusted relationships with clients, families and providers Coordinating services, bookings and appointments for clients Liaising with service providers to organise support Maintaining accurate, up-to-date client records in the CRM Monitoring service delivery and resolving enquiries with professionalism and care Collaborating with internal teams to deliver outstanding client outcomes About You Recent contact centre experience is essential — this is a non-negotiable Experience in aged care, disability, NDIS or community services is highly desirable (but not required) A genuine customer-first attitude with strong communication skills Excellent organisational skills and the ability to juggle multiple priorities Confidence navigating CRM systems in a busy, multitasking environment High attention to detail and a positive, team-oriented mindset What's In It for You A supportive team culture with comprehensive training and onboarding The chance to work for an organisation genuinely making a difference in the community A convenient location - just 5 minutes from the train station and close to major bus routes Access to Fitness Passport for your health and wellbeing EAP support available for you and your immediate family Standard working hours | Mon - Fri 8:30 - 5 with an hour lunch If you've got the contact centre experience we're after and a passion for delivering exceptional customer service, we want to hear from you! • Fri, 21 Aug • Majer Recruitment

Customer Service Representative » Mentone, Kingston Area - Customer Service Representative About the Opportunity We are seeking a motivated and customer-focused Customer Service Representative to join an established team within the automotive industry. This role is ideal for someone with previous automotive industry experience who enjoys working with customers, has strong attention to detail and can confidently manage enquiries, order processing and administration in a fast-paced environment. About the Role You will be responsible for providing a high level of customer service while ensuring customer orders and enquiries are processed accurately and efficiently. Key responsibilities include: Responding to inbound customer calls and enquiries Handling product and technical enquiries via phone and email Providing customers with product availability, pricing and order updates Processing orders received via phone, email and electronic systems Managing backorders, incorrect product codes and order queries Processing invoices, credits and warranties Advising customers of current and upcoming promotions Supporting the Sales team with administration Identifying potential sales opportunities and providing market intelligence Participating in regular product and technical training Preparing reports and maintaining accurate records About You You will be a confident and personable customer service professional with experience within the automotive industry, ideally with exposure to automotive parts, products or technical enquiries. You will ideally have: Previous automotive industry experience Customer service, order processing or sales support experience Excellent verbal and written communication skills Strong attention to detail and accuracy The ability to manage multiple enquiries and priorities Confidence learning technical product information Strong computer and administration skills A proactive and solutions-focused approach The ability to work collaboratively within a team What's on Offer? Permanent full-time opportunity Join an established and supportive team Product and technical training provided Opportunity to develop your automotive product knowledge Varied role combining customer service, order processing and administration If you have automotive industry experience and are looking for your next customer service opportunity, we would love to hear from you or contact Kellie May on 03 9535 2111 • Fri, 21 Aug • Veritas Recruitment Clayton Partnership

Customer Service Representative » Minto, Campbelltown Area - Customer Service Representative | Metroll Minto Join one of Australia's leading manufacturers and suppliers of quality steel building products. Metroll is a trusted name in the Australian construction and manufacturing industry, supplying roofing, cladding, rainwater, structural and fencing products across the country. We are currently seeking a motivated and customer-focused Customer Service Representative to join our team at Minto and play a key role in delivering exceptional service to our valued customers. About the Role As a Customer Service Representative, you will be the first point of contact for customers, providing professional support and ensuring a positive customer experience from initial enquiry through to order fulfilment. Working closely with the sales, production and operations teams, you will assist customers with product enquiries, quotations, order processing and delivery coordination. Your responsibilities will include: • Responding to customer enquiries via phone, email and face-to-face interactions • Preparing quotations and processing customer orders accurately and efficiently • Providing product information and support to customers, builders, contractors and trade partners • Coordinating with production and logistics teams to ensure timely delivery of orders • Managing customer records and maintaining accurate data within company systems • Resolving customer issues and enquiries in a professional and timely manner • Building and maintaining strong relationships with new and existing customers • Assisting the sales team with administrative and customer support activities About You To be successful in this role, you will bring: • Previous experience in customer service, internal sales, administration or a similar role • Strong communication and relationship-building skills • Excellent attention to detail and organisational skills • The ability to manage multiple priorities in a fast-paced environment • Confidence using Microsoft Office and computer-based systems • A positive attitude with a strong commitment to customer satisfaction Desirable • Experience within manufacturing, construction, building products or industrial industries • Knowledge of steel building products or the construction industry • Experience working with customer, sales or order management systems Why Join Us? When you join Metroll, you will enjoy: • The opportunity to join a well-established Australian manufacturing business with a strong reputation • Stable, full-time employment based in Minto • A supportive team culture and collaborative work environment • Ongoing training and professional development opportunities • The opportunity to build a long-term career within a growing national organisation If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now and become part of the Metroll team. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Thu, 20 Aug • KG Talent

Customer Service Representative » Lane Cove, Lane Cove Area - Benefits Circa $75,000 Super $5k Annual Bonus (depending on experience) Hybrid working available after training Convenient Lane Cove location Join a well-established healthcare organisation Supportive and collaborative team culture Stable role with long-term career opportunities About the Company Our client is a well-established organisation within the healthcare sector, supplying specialised products and services to hospitals and healthcare professionals across Australia. Known for their commitment to quality, customer service and operational excellence, they have built a strong reputation as a trusted partner within their industry. With continued growth, they are seeking a Customer Service Representative to join their collaborative operations team. About the Opportunity An exciting opportunity exists for an organised and customer-focused Customer Service Representative to join a busy operations team based in Lane Cove. Reporting to the Customer Service Team Leader, you'll play a key role in ensuring customers receive exceptional service by processing orders, coordinating hospital case requirements and responding to customer enquiries. Working closely with the sales and warehouse teams, you'll help ensure products are delivered accurately and on time while maintaining high levels of customer satisfaction in a fast-paced environment. Following your initial training, you'll have the opportunity to enjoy a hybrid working arrangement, offering flexibility while remaining connected to a supportive team. Duties Process customer orders accurately Coordinate hospital case bookings Respond to phone and email enquiries Liaise with sales and warehouse teams Maintain accurate customer records Process invoices and documentation Prioritise multiple customer requests Provide general administrative support Skills & Experience Customer service experience Healthcare industry preferred Microsoft Office proficiency High attention to detail Culture Join a supportive, collaborative team that values accuracy, teamwork and delivering exceptional service to healthcare customers. How to Apply Click Apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion. • Thu, 20 Aug • Healthcare Professionals Group

Customer Service Representative » Milperra, Bankstown Area - Are you an experienced freight forwarding professional who enjoys building relationships, solving problems and keeping customers informed every step of the way? We’re working with a well-established international freight forwarding business looking to add an experienced Customer Service professional to their close-knit team. This is a hands-on, end-to-end customer service role where you’ll work closely with the Operations Manager, an offshore support team and overseas offices to manage import and export shipments and deliver a genuinely high level of service to customers. If you enjoy working in a smaller team where people help each other out, pick up the phone and get things done, this could be a great fit. The Role You’ll take ownership of your customers and their shipments from enquiry through to delivery, including: Managing end-to-end customer service across import and export shipments Preparing quotes, bookings and pricing Coordinating with overseas offices, agents and internal operations Tracking shipments and proactively updating customers Responding to customer enquiries and resolving issues Maintaining accurate shipment information within CargoWise Building and maintaining strong, long-term customer relationships Working closely with the Operations Manager and offshore support team Identifying problems early and finding practical solutions About You You’ll ideally come from an international freight forwarding background and understand what great customer service looks like in a fast-moving logistics environment. We’re looking for someone who: Has previous freight forwarding customer service experience Has experience with both import and export shipments Is confident using CargoWise Is comfortable picking up the phone and speaking directly with customers Communicates clearly and keeps customers proactively informed Has strong problem-solving skills and takes ownership Brings a positive, enthusiastic attitude to work Enjoys being part of a small, collaborative team Is willing to pitch in and help wherever needed Why Join? This is a business that understands there’s more to life than work. You’ll join a small, down-to-earth team in a casual and supportive environment, with flexibility around family commitments and a genuine focus on getting the job done rather than unnecessary corporate structure. You’ll also enjoy: Hybrid working – 2 days from home and 3 days in the office A flexible and family-friendly working environment A relaxed, casual team culture The opportunity to manage customer relationships rather than simply process transactions A supportive Operations Manager and offshore team Onsite and nearby street parking The chance to join a business where your contribution will be noticed If you’re an experienced freight forwarding customer service professional looking for a role with autonomy, flexibility and a genuinely supportive team , we’d love to hear from you. Apply now or contact Sharyn O'Halloran for a for a confidential discussion on 0432 990 472. • Wed, 19 Aug • People in Focus

Customer Service Representative » Kewdale, Belmont Area - Customer Service Representative | Perth Build Relationships. Solve Problems. Deliver Great Service. Metroll Perth is seeking a customer-focused and proactive Customer Service Representative to join our team. As the first point of contact for many of our customers, you will play a key role in delivering outstanding service, processing orders, preparing quotations, and providing product information and support. This is a fantastic opportunity to join a well-established Australian manufacturing business that values teamwork, strong customer relationships, and continuous improvement. About Metroll For more than 40 years, Metroll Perth has been a trusted manufacturer and supplier of quality building products to the construction industry throughout Western Australia. Our reputation is built on quality products, reliable service, and strong customer relationships. About the Role Working closely with our Sales, Production, and Operations teams, you will help ensure customers receive timely, accurate, and professional service from initial enquiry through to delivery. Your ability to build strong relationships, understand customer needs, and provide practical solutions will contribute directly to customer satisfaction and business success. Your responsibilities will include: Managing customer enquiries via phone, email, and in person Processing customer orders accurately and efficiently Preparing quotations and following up on sales opportunities Providing product information and technical guidance to customers Building and maintaining strong relationships with new and existing customers Coordinating with internal departments to ensure seamless order fulfilment Resolving customer enquiries and issues in a professional and timely manner Maintaining accurate customer records and administration About You To be successful in this role, you will bring: Previous experience in customer service, internal sales, or administration Excellent communication and relationship-building skills Strong attention to detail and organisational skills The ability to manage multiple priorities in a fast-paced environment A positive, proactive, and solutions-focused attitude Strong computer skills and confidence using business systems A genuine commitment to delivering exceptional customer service Desirable Experience within manufacturing, construction, building products, or industrial industries Knowledge of building products or the construction industry Experience using customer management, quoting, or ERP systems Previous experience in an internal sales or customer service environment Why Join Metroll? When you join Metroll Perth, you will enjoy: Stable, full-time employment with a leading Australian manufacturer Supportive and family-friendly team culture Career development and progression opportunities Employee wellness initiatives Team events and social activities Employee discounts on selected products and services If you are looking for an opportunity to build strong customer relationships, solve problems, and make a genuine impact within a supportive team, we would love to hear from you. Apply now. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Wed, 19 Aug • KG Talent

Customer Service Representative » Eight Mile Plains, Brisbane - Customer Service Representative Eight Mile Plains | Monday–Friday| $35–$40 per hour super A long-term client of Core Talent is continuing to grow, and we are excited to be recruiting a third Customer Service Representative to join its established call centre team. This is a fantastic opportunity for someone seeking a stable, long-term position with genuine work-life balance. The Role Working within a busy and supportive customer service team, your responsibilities will include: Managing inbound customer calls and email enquiries Providing accurate information about products and services Processing customer requests, bookings and account updates Responding to questions and resolving customer concerns Entering and updating information accurately in company systems Liaising with internal departments to follow up customer requests Maintaining professional and positive customer relationships Completing general customer service and administrative tasks About You To be successful, you will ideally have: Previous customer service, call centre or administration experience Confident telephone and email communication skills Strong attention to detail and accurate data-entry skills A positive, helpful and professional attitude The ability to manage multiple tasks in a busy environment Strong problem-solving skills Confidence learning new systems and processes Flexibility to work additional hours occasionally when required What’s on Offer $35–$40 per hour superannuation Additional hours available occasionally Supportive and established team environment Eight Mile Plains location Opportunity to join a growing business If you are an experienced customer service professional looking for a consistent part-time position, please apply or contact Millie Higgins at Core Talent for a confidential discussion. • Wed, 19 Aug • Core Talent

Administration & Customer Service Opportunities » Newcastle Area, Newcastle Region - Flexible temp, contract & permanent roles to suit your lifestyle Join respected Newcastle & Hunter employers who value staff Competitive pay plus real career progression opportunities ASR Recruitment is partnering with a range of established and highly regarded organisations across Newcastle and the Hunter Region to build strong teams of experienced administration and customer service professionals. With multiple upcoming temporary, contract and permanent opportunities, we are seeking individuals who are ready to take the next step in their careers. We believe the right opportunity is about more than matching skills on paper. By understanding your experience, strengths, career objectives and preferred working environment, we connect you with roles that offer genuine alignment, stability and long-term value. Current & Upcoming Opportunities Include: Office Administration Assistants Operations Coordinator Customer service positions Receptionists Team and executive support positions What’s On Offer: Opportunities with reputable local employers Temporary, contract and permanent pathways Competitive hourly rates and salary packages Exposure to diverse industries and business environments Potential for temporary roles to transition into permanent positions Clear career progression and development opportunities About You: Demonstrated experience within administration, customer service or call centre environments Strong written and verbal communication skills, with the ability to build rapport at all levels Proficiency across Microsoft Office and confidence navigating systems and databases High attention to detail with strong organisational and time management capability A professional, solutions-focused and proactive approach to your work Reliable, adaptable and committed to delivering an exceptional customer experience If you are open to exploring current or upcoming opportunities, we would welcome a confidential conversation about what the right next step looks like for you. Apply now! At ASR Recruitment we are dedicated to fostering inclusive and diverse workplaces for our clients. We value the unique perspectives, experiences, and contributions that individuals from all backgrounds bring to a team. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals identifying as LGBTQIA, women, people of all ages, those living with disabilities, and individuals from culturally and linguistically diverse communities. Diversity strengthens organisations, and we are proud to support our clients in building teams that reflect and celebrate this. • Mon, 17 Aug • ASR Recruitment