Mechanical Service Engineer
Komatsu · Posted today
About the role
Jobs Job Description Mechanical Service Engineer Posting Start Date: 10/29/26 Job Location (Short): Parkhurst, Queensland, AUS, 4702 Requisition... Underground is seeking an experienced Mechanical Service Engineer to join our team in a permanent, full-time position supporting
Field Service Engineer - Battery Power Systems
Fortescue · Posted today
About the role
days off - FIFO Ex Perth We are seeking an experienced Field Service Engineer to join our Fortescue Zero team at Eliwana... inspections, functional testing and equipment return-to-service checks Collaborate with site maintenance and operations teams
Senior Advanced Services Engineer (Support Integration) - Oracle Health
Oracle · Posted today
About the role
Job Category: Services and Support Job Description: In this role, the Senior Advanced Services Engineer..., and overall service delivery. Production Support: Participate in a 24/7 on-call support rotation as required, including critical
Field Service Engineer - Medical Imaging
Siemens · Posted 1 days ago
About the role
to foster your professional and personal growth, all while valuing your unique contributions. As a Customer Service Engineer..., radiographers and hospital staff Complete service documentation and communicate updates with customers and internal teams
Service Integration Engineer (Melbourne)
Toyota Automated Logistics · Posted 2 days ago
About the role
Job Title Service Integration Engineer (Melbourne) Job Description Effective April 1, 2026, Toyota Automated... and email domains. Job Posting Title: Service Integration Engineer (Melbourne) At a glance: As a Service Integration Engineer
Service Integration Engineer (Melbourne)
Vanderlande · Posted 2 days ago
About the role
Job Title Service Integration Engineer (Melbourne) Job Description Effective April 1, 2026, Toyota Automated... and email domains. Job Posting Title: Service Integration Engineer (Melbourne) At a glance: As a Service Integration Engineer
Professional Services Engineer
VAST Data · Posted 3 days ago
About the role
Description: VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great... and at a pivotal point in computing history. Summary As a Professional Services Engineer (PSE), you will be responsible
Wayside and On-Board Service Engineer
Hitachi Digital Services · Posted 3 days ago
About the role
into. And thatâs where you come in. Job Description: Hitachi Rail is looking for an enthusiastic self-motivated Wayside and On-Board Service Engineer who thrives in a fast-paced
Senior Technical Service Engineer
Healthcare Professionals Group · Posted 3 days ago
About the role
We are seeking an experienced Senior Technical Service Engineer to join the Customer Support and Technical Services team, based out...&D, manufacturing and global service engineering teams Take ownership of technical processes and international training programmes
Onsite Service Engineer - AI Data Center
Dell · Posted 5 days ago
About the role
. What you'll achieve: As an On-Site Service Engineer, you will provide on-site technical expertise to maintain system...At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the
Service Delivery Senior Engineer - VMware
Dell · Posted 5 days ago
About the role
to help organizations transform and modernize their IT environments. Responsibilities As a Service Delivery Senior... Engineer, you will help customers solve complex business and technology challenges through the design, deployment, and support
Data Centre Specialist - BMS Services Engineer
Schneider Electric · Posted 7 days ago
About the role
Center Specialist - BMS Services Engineer to join our NSW Services team, working across a portfolio of premium Data Centre... customers. Reporting to the Service Delivery Manager, you will act as a trusted technical advisor within mission-critical
BMS Service Engineer
Schneider Electric · Posted 7 days ago
About the role
) Service Engineer to join our Sydney Services team. Reporting to the Service Delivery Manager, you'll act as a trusted.... As a BMS Service Engineer, you'll be responsible for the installation, maintenance and optimisation of building management
Senior Service Engineer â Australia & New Zealand
Fortive · Posted 8 days ago
About the role
Senior Service Engineer â Australia & New Zealand Location: Perth, Western Australia Reporting To: Service Manager... Scientific, our mission is to end workplace deaths by 2050. The Senior Service Engineer is responsible for delivering advanced
Electrical Engineer - Building Services
CSA Recruitment · Posted 9 days ago
About the role
A national leader in Building Services - Well Respected Electrical Engineer Role - Scope for Progression Great... and a commitment to excellence in building services design and client service. They pride themselves on their passion for developing
Field Service Engineer (L2)
Smiths Group · Posted 9 days ago
About the role
and critical infrastructure worldwide. We are seeking a hands-on Field Service Engineer to join our growing service team..., working autonomously, and travelling to customer sites while delivering exceptional service.What You'll Be Doing Service
Devops Engineer- EKS, Kubernetes, API- Financial Services
Bluefin Resources · Posted 9 days ago
About the role
A leading financial institute based in Sydney CBD is seeking an experience Devops engineer with expert EKS experience... and application deployment issues Drive automation and promote self-service capabilities for development teams. Contribute
Field Service Engineer (L2)
Smiths Detection · Posted 9 days ago
About the role
and critical infrastructure worldwide. We are seeking a hands-on Field Service Engineer to join our growing service team..., working autonomously, and travelling to customer sites while delivering exceptional service.What You'll Be Doing Service
Systems Engineer - Field Services
NEC Corporation · Posted 10 days ago
About the role
About the Role NEC is seeking a UC & Network Systems Engineer to join our Field Services team in Sydney.... You will ensure the ongoing availability, performance, and reliability of customer environments while meeting agreed service levels
Senior Field Service Engineer, Gateway Operations & Engineering Field Service
SES S.A. · Posted 14 days ago
About the role
Senior Field Service Engineer, Gateway Operations & Engineering Field Service The job responsibilities outlined... The Senior Field Service Engineer (SFSE) is a highly experienced individual contributor responsible for the endïżŒtoïżŒend
Services Engineer
Multiplex · Posted today
About the role
Who we are and what we offer: Interested in shaping skylines across the globe? Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first. You will also have access to a range of holistic benefits including: * Bonus schemes, annual remuneration reviews and salary continuance insurance. * Health and Wellbeing programs, including annual voluntary skin and health checks. * Benefits to support parents and families, including 20 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching. * Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy. * An industry-leading approach to flexible work to enable better work-life balance. Who we're looking for: Our people are united by a common belief: that we can outperform in everything we do. We are actively searching for a talented Building Services Engineer in South Brisbane/Gold Coast who wants to accelerate their career on this large scale health infrastructure project. As a Services Engineer within Multiplex, you will assist the Services Manager with the design, testing, installation, completion, and handover of multidiscipline services, ensuring accurate document control and management throughout the process. Additionally, you will manage regular interactions with Suppliers, Consultants, Sub-contractors, Client, regulatory bodies, councils, and industry organisations. The successful candidate will also hold a tertiary degree in a related technical field, as well as hands-on experience on mid to large scale construction projects. This is a key role on our team, and we are seeking individuals whom are familiar across various disciplines of building services. This includes electrical, mechanical, hydraulics and fire safety. A note on diversity: We're committed to building a workplace where people of all genders, cultures, identities, abilities and life experiences feel they belong. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, culturally diverse communities, LGBTQIA communities, people with disability, and veterans. You don't need to meet every requirement to be considered so if this role sparks your interest and you want to help build a better future, we'd like to hear from you. We're committed to a barrierâfree recruitment experience. If you need any adjustments, simply let our Talent Acquisition team know. LI-AM1
Construction Services Engineer
Building Talent Recruitment · Posted today
About the role
The Company An international civil and structural engineering consultancy with over 800 people across 16 offices in Australia, New Zealand, South East Asia, the UK and the Middle East. Recently joined forces with a global transport and mobility engineering group, strengthening its infrastructure capability and international network. Known for practical, constructable design and a long history of delivering engineering services to contractors. A specialist construction engineering team of around 40 to 50 people nationally. Work from home options and flexible start and finish times. The Role Within the Brisbane office, the construction engineering team delivers temporary works and construction support for contractors across transport infrastructure, defence and property. Their work spans tunnels, rail, bridges and high-rise buildings, with a busy pipeline ahead. They're looking for a Construction Services Engineer who can design and document temporary works and give practical construction engineering advice, working closely with contractors and site teams. The Responsibilities Design and document temporary works, including propping and back-propping, formwork and falsework, lifting frames and tower crane supports. Provide construction staging and sequencing advice, lift studies and capacity assessments of structures under construction loads. Work closely with contractors and site teams to develop safe, buildable solutions. Collaborate with engineers across the national team on projects of all sizes. The Requirements This role suits a practical engineer who enjoys working out how things actually get built. In return, you'll be able to demonstrate: 4 years' experience in temporary works or construction engineering design Experience within an Australian engineering design consultancy Experience using SpaceGass, Strand7, RAM Concept or similar structural analysis software Site-based or contractor-side experience highly regarded but not essential Full working rights in Australia This is a genuine opportunity to grow your temporary works career within a specialist team, on major transport, defence and property projects. To apply, submit your application via this website or contact Steve Morris directly on 0403 915 522 or [email protected]. Want to see more roles like this? Visit buildingtalentrecruitment.com.au to read the Building Talent Recruitment story so far, and to browse our current opportunities for talent like you.
Senior Technical Service Engineer
Healthcare Professionals Group · Posted 1 days ago
About the role
Benefits Hands-on engineering, complex troubleshooting and technical problem-solving Work closely with R&D, manufacturing and global service engineering teams Take ownership of technical processes and international training programmes Collaborative team environment About the Company Our client is a medical technology company with a strong international presence, developing innovative solutions that support healthcare professionals and improve patient safety. The Opportunity We are seeking an experienced Senior Technical Service Engineer to join the Customer Support and Technical Services team, based out of the Sydney office. This is an exciting opportunity for an engineer who enjoys getting hands-on with technology, investigating complex technical challenges and developing practical solutions. As a senior technical specialist, you will provide advanced engineering support to regional service teams across Australia, Europe and the US. You will play a key role in the global rollout of a new medical device, taking ownership of three critical areas: installation, troubleshooting and technical training. Key Responsibilities Take ownership of technical installation requirements, processes and work instructions for a new medical device. Provide advanced troubleshooting and technical escalation support to global service engineering teams. Investigate complex equipment faults, conduct hands-on testing and identify root causes. Collaborate with R&D, design and manufacturing engineers to develop effective technical solutions. Develop, review and improve technical service documentation, troubleshooting guides and procedures. Coordinate and facilitate technical training programmes for international service engineers. Engage subject matter experts to support technical investigations and training delivery. Support product quality investigations, service improvements and ongoing product development activities. Ensure technical activities and documentation comply with quality management and regulatory requirements. Experience / Skills required A degree in Biomedical, Mechatronics, Electronics, Mechanical Engineering or a related discipline. Strong experience in technical service engineering, field service, technical support or a related engineering function. Demonstrated hands-on experience with equipment installation, fault diagnosis, troubleshooting and repair. Experience working with complex electromechanical equipment, ideally within medical devices or another regulated industry. Strong analytical skills and the ability to investigate unfamiliar technical problems. Experience developing technical documentation, service procedures or work instructions. The ability to communicate technical information clearly and collaborate with multidisciplinary teams. A proactive, self-motivated approach with strong organisational and prioritisation skills. Experience in medical device manufacturing, technical training or supporting international service teams will be highly regarded. How to Apply Click Apply to submit your up to date CV, or contact Michelle Vermaak at Healthcare Professionals Group on 02 8877 8760 for a confidential discussion.
Customer Service Engineer
United Imaging Healthcare · Posted 2 days ago
About the role
1) Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; 2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; 3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; 4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. 5) Other tasks assigned by supervisors. Requirements 1) Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; 2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; 3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; 4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. 5) Other tasks assigned by supervisors.
Professional Services Engineer
VAST Data · Posted 3 days ago
About the role
VAST Data is looking for a Professional Services Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our companyâs growth and at a pivotal point in computing history. Summary As a Professional Services Engineer (PSE), you will be responsible for delivering a âpristine first experience of VASTâ through your technical expertise and willingness to complete onsite activities across our install base, including hardware rack, stack, cable and label, VAST software installation, cluster re-location. expansions, and the occasional break-fix request. Combined with being highly technical, you are calm under pressure, highly communicative, detail-oriented, and able to assess and resolve unexpected issues that may arise. You are seen as the process owners for the field activities, contributing your expertise to training and runbooks to enable VAST partners, as well as VAST Customer Support. Key Responsibilities Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards. Collaborate with internal teams to provide input on product development and process improvement. Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to AI and storage. Stay current and knowledgeable of latest VAST software releases. Public: Show on job boards 5 years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage. 2 years minimum of Linux CLI experience. Demonstrated experience in designing and implementing data storage solutions in complex environments. Familiarity with virtualization and containerization technologies, including VMware and Docker. Familiarity with Networking, switch configuration and troubleshooting. Excellent analytical and problem-solving skills. Strong customer service skills, with the ability to work collaboratively with customers and internal teams. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills. Ability to safely lift 65-90 lbs. Travel: 75% - must be near major international airport. None
Production Service Engineer
Ricoh · Posted 6 days ago
About the role
Who Are we? As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions. At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change. Is this the role for you? Key Responsibilities As a Production Technician working in the field, you will ensure Production Print service meets customerâs expectation. Perform Production Print service calls that achieve the service objectives of customer satisfaction and nationally set service KPIâs. Discuss all problems and machine faults with customers in a professional and courteous manner, advising the customer on all aspects of the service call. Improving and maintaining customer relationships to ensure customer retention and satisfaction through ownership of problems and resolving them. Work with all Production Print staff to deploy national service strategies on time and within budget. To be successful in this role: You Will Have Minimum 2 years Previous Experience in a similar role. Qualification required â tertiary qualification highly desired. Previous Experience in a similar role. Amazing customer service. Ability to work in high pressure environment. Strong technical ability and knowledge. A desire to learn. What we give back to you? At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including: Paid Parental Leave Purchased Leave Scheme Participation in our RedE recognition program Free income protection cover Wellness program Novated leasing Employment Type Permanent
Field Service Engineer
Konica Minolta Business Solutions Australia · Posted 8 days ago
About the role
Are you looking at building a career within the Print Industry for a global company with a great culture that will invest in your ongoing training and development? Konica Minolta is a market-leading provider of trusted technology solutions to help Australian organisations keep pace with the needs of the future workplace through innovation and investment technology solutions that leverage the technology of tomorrow, today. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles. About the Role We are looking for a Field Service Engineer to join our South Australian branch. In this hands-on role, you will be responsible for the installation, maintenance and support of Colour and B&W print equipment, ancillary products, and associated software and service solutions. As part of the South Australian Service Team, you will help deliver a high level of customer satisfaction by providing on-site corrective and preventative maintenance for customer equipment, reporting to the SA State Service Delivery Manager. Previous experience in the print industry is desirable but not essential. We welcome applicants with a strong technical aptitude who are looking to start or develop their career in a hands-on technical role, with excellent learning and development opportunities. Requirements Key Requirements Weâre looking for someone who enjoys working with technology, solving problems and helping customers. Youâll ideally bring: Strong technical, mechanical and/or electrical aptitude, with a natural ability to troubleshoot and solve problems. A positive, professional approach and a genuine passion for delivering great customer service. Strong communication and interpersonal skills, with the confidence to work directly with customers and build positive relationships A willingness to learn, develop new skills and take on new challenges in a hands-on technical environment. A proactive approach and willingness to go above and beyond to support our customers. Essential Requirements for this Role Demonstrated experience in a similar technical or field-based role, with sound knowledge of IT, networking and related technologies Strong verbal and written communication skills, with the ability to communicate effectively with customers and stakeholders A strong customer service focus and professional approach Excellent organisational and time management skills, with the ability to manage competing priorities effectively A current Driverâs Licence and Working with Children Check. Additional certifications or security clearances may also apply. The successful candidate will be required to complete relevant background checks in accordance with Konica Minoltaâs compliance requirements. Benefits Why Konica Minolta? At Konica Minolta, youâll be part of a collaborative and supportive team culture where youâre empowered to contribute your ideas, make a difference and continue developing both personally and professionally. We are committed to creating an inclusive, fair and respectful workplace where everyone feels valued and supported. Our commitment to diversity and inclusion is underpinned by strong ethical practices and corporate responsibility. Konica Minolta is committed to creating an inclusive, fair and supportive workplace where everyone feels valued and respected. Our progressive workplace policies, including paid parental leave, flexible working arrangements and domestic and family violence support, are designed to support our people through all stages of their lives. Equal Opportunities We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability. If you require any adjustments/assistance during the recruitment process please reach out to [email protected] Join our Team and thrive in an environment built on strong Collaboration , continuous Learning and personal Growth . Everyday at Konica Minolta is an opportunity to share your Ideas , influence Change and engage with colleagues from diverse backgrounds and experiences.
Customer Service Engineer
United Imaging Healthcare · Posted 9 days ago
About the role
Job Responsibilities: 1) Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; 2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; 3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; 4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. 5) Other tasks assigned by supervisors. Requirements Qualification Requirements: 1) Technical associateâs degree or above; 2) Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills; 3) Have the ability to find and troubleshoot faults in the field; 4) Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit; 5) A flexible approach to work, travel and unsociable hours; 6) Valid driving license and good driving record.
Field Service Engineer (L2)
Smiths Detection · Posted 9 days ago
About the role
Job Description Smiths Detection is a global leader in threat detection and security screening technologies, supporting aviation, ports, borders, defence and critical infrastructure worldwide. We are seeking a hands-on Field Service Engineer to join our growing service team and provide technical support, maintenance, and repairs for our industry-leading X-ray and trace detection equipment across Australia.We are specifically seeking Australian Citizens or Permanent Residents for this opportunity. Due to customer security requirements and the need to obtain relevant security clearances, applicants must hold either Australian Citizenship or Permanent Residency at the time of application. This role is ideal for a technically minded professional who enjoys problem-solving, working autonomously, and travelling to customer sites while delivering exceptional service.What You'll Be Doing Service, troubleshoot, maintain and repair X-ray and trace detection systems at customer sites Perform preventative and corrective maintenance activities in line with service agreements Diagnose mechanical, electrical and electronic faults using testing equipment and software tools Replace and repair components including motors, belts, rollers, sensors and other mechanical assemblies Install and commission new equipment at customer sites Provide both onsite and remote technical support to customers Complete service reports, maintenance records and other field documentation Participate in an on-call roster to support customers outside standard business hours Travel extensively across metropolitan, regional and remote locations, including overnight stays when required Work closely with customers, subcontractors and internal stakeholders to ensure service excellence Support continuous improvement initiatives and assist with mentoring junior team members
Service Engineering Manager
Microsoft · Posted 13 days ago
About the role
Overview Service Engineering Manager â Principal Level Takes ownership of service design by driving efforts across organisations to identify, define, recommend, and build optimal technology solutions, with consideration for cost management, service health, security, resiliency, reliability, and scalability. Leads the team in creating, monitoring, and action planning based on telemetry data, and drives telemetry analytics to improve the detection and troubleshooting of issues affecting service availability, reliability, performance, and efficiency. Ensures the team participates effectively in on-call rotations and that Service Engineering teams across organisations are equipped to respond to incidents. Drives the development of end-to-end technical expertise, monitoring and analysis tools, and scalable solutions that prevent incident recurrence across products. Holds the team accountable for understanding and following security, privacy, and compliance standards, in alignment with guidance from business and technical experts and with consideration for business impact. Builds coalitions and partnerships across organisations and develops insights, practices, and standards that improve system, service, platform, and product development and operations at scale. In addition, this role has people management responsibilities, including supporting employee growth and development, driving project execution, and managing performance. Responsibilities Collaboration and Knowledge Sharing Builds coalitions of support across organizations. Holds internal teams and external partners accountable for sharing information and meeting mutual commitments, achieves scale across teams by enabling and engaging others, and builds alignment in processes and objectives across teams. Ensures information is systematically and clearly communicated across organizations. Leads team in developing, leveraging, and driving the sharing of information and knowledge base (e.g., customer, product, industry, troubleshooting guides) across teams across organizations. Creates insights, effective practices, and standards that can be applied to improve system, service, platform, and/or product development and operations across organizations. Continues to develop thought leadership, insights, and effective practices through interactions with industry, cross-functional teams, business leaders, and other resources (e.g., conferences, learning sessions, wikis, documentation). Mentors and coaches engineers to help them identify and propose solutions that will have a positive customer/business impact. Operational Excellence Holds teams accountable for managing crisis situations, including leveraging advanced technical expertise, judgment, and decision making to coordinate multiple work streams and resources in highly complex crisis situations to drive mitigation plans and resolve, reduce, or mitigate the impact of a crisis by engaging necessary teams and escalating to appropriate stakeholders. Leads team on conducting root cause analyses and participating in post-incident reviews based on complex incidents/crises for the purposes of leading continuous improvement. Applies diagnostic expertise. Provides guidance to other engineers working to mitigate and resolve issues. Communicates customer impact and other relevant information with key stakeholders, leadership, and customers. Drives projects and programs to improve crisis response by creating standard practices (e.g., processes, standard operating procedures) for consistent response across organizations. Reduces future noise by participating in optimization of telemetry and alarming. Influences key stakeholders to adopt new standards and practices to broadly improve crisis and problem management across organizations. Holds crisis incident managers accountable for following incident management processes and standard operating procedures. Holds team accountable for understanding and following prescriptive guidance for security, privacy, and compliance standards in alignment with direction from the business and technical experts and consideration for business impact. Expands team's compliance awareness by conducting training and disseminating relevant information. Works with security, privacy, and compliance teams to identify and address relevant security, privacy, and compliance issues across organizations and resolve them within the service level agreement (SLA). Identifies and may resolve defects in control policies by coordinating and negotiating with policy control owners to drive corrective updates in processes. Holds the team accountable for creating, monitoring, and action planning for telemetry data and drives telemetry analytics to improve the detection and troubleshooting of problems that are affecting service availability, reliability, performance, and/or efficiency. Monitors and holds the team accountable for addressing action items. Manages the development of scripts and/or automation across one or more teams and leverages a deep understanding of solutions to define, develop, measure, track, change, and improve the quality of telemetry pipelines that support automated monitoring and incident response, and drives ways to further automate monitoring processes. Leads team on identifying and fostering telemetry collaborations that result in better-together services. Conceptualizes, drives, and guides the adoption of scalable, proactive, and predictive monitoring solutions across organizations with considerations of cost management and interactions with other services. Manages teams of engineers across organizations to implement reliable, scalable, and high-performance solutions. Contributes to and/or owns the creation and architecture of design documents. Owns implementation and rollback plans. Maintains quality checklist and related documentation, anticipating blockers and unblocking as needed. Monitors and develops team's service implementation capabilities. Leads team on quantifying and ensuring the health and compliance of a service according to Engineering and industry standards. Holds team accountable for participation in on-call rotations and ensures Service Engineering teams across organizations are equipped to respond to incidents by driving the development of end-to-end technical expertise, monitoring and analysis tools, and scalable solutions that prevent incident recurrence across products. Holds teams accountable for meeting service level objectives (SLOs) and customer/business requirements. Keeps relevant stakeholders and leadership apprised of details related to incident impact and status of resolution. Ensures that learnings are shared through postmortem reports and review meetings to identify opportunities to prevent the recurrence of issues across organizations by adopting similar solutions across related systems, platforms, and products. Drives the development of incident response and resolution guidance. People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain people. Know each individualâs capabilities and aspirations. Invest in the growth of others. Security Management Contributes to the development and improvement of standards to address complex security issues, influencing standards and processes across organizations and providing guidance to teams as needed. Drives teams to identify, prioritize, and target solutions to complex security issues that may cause a negative impact on customers and partners. Creates and drives adoption of relevant mitigation strategies in partnership with internal stakeholder teams, reviews and suggests appropriate security strategies for teams, and holds them accountable for developing and deploying effective practices and guidelines to address patterns of security issues. Facilitates communication of and adherence to security policies and procedures. Technical Knowledge and Expertise Takes ownership of service design by driving efforts across organizations to identify, define, recommend, and build optimal configurations of technology solutions with consideration of cost management, service health, security, resiliency and reliability, while taking into account scalability of services. Expands end-to-end expertise in service and/or system design, interactions between technology layers and components, functions of infrastructure, and dependencies at scale. Creates opportunities to expand team's end-to-end technical expertise, consistently identifying skill gaps and raising the collective bar on the team's skill set in alignment with industry standards. Creates clear vision by articulating strategic goals and opportunities. Architects strategies for adjusting configurations and defining infrastructures to improve the availability, reliability, efficiency, observability, security, and/or performance of supported products and services. Thinks beyond current design to define and build a roadmap for service design. Leverages expertise to identify and mobilize solutions across organizations. Drives collaborative reviews with the engineering teams that develop and/or manage services and other stakeholders, identifying opportunities for efficiencies in operations, and sharing learnings and recommendations across engineering teams and other stakeholders working on related services across organizations. Leads team on designing integrated, cross-platform and/or cross-organizational services/systems in a manner that allows for robust and scalable measurement of quantifiable metrics for assessing health, quality, and functionality. Evolves team knowledge and capabilities as the technology landscape evolves. Leverages industry norms and deep understanding to develop a strategic vision and drive the adoption of innovative solutions across engineering teams working with related products within and across organizations. Provides technical guidance to others through sharing, coaching, conferences, and other means to drive improvements across organizations. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 6 years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. Additional or preferred qualifications Master's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 8 years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 12 years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience. 5 years technical experience working with large-scale cloud or distributed systems. 5 years people management experience. Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. COICareers | EPCCareers | DCDCareers This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Field Service Engineer
Roche · Posted 15 days ago
About the role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position A healthier future. It is what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That is what makes us Roche. A Roche Field Services Engineer provides vital field service activities for Core Lab, Molecular Diagnostics, Tissue Diagnostics and Sequencing Instruments by provision and coordination of all activities relating to instrument troubleshooting, instrument installation, instrument preventative maintenance, software and hardware modifications, relating to both pre and post sales requirements. What you will be working on: As a Field Service Engineer, you will work with the Account Management Teams and participate in regular team meetings to capture and report all field activities undertaken, including all labour and travel incurred via CRM system. You will ensure: The timely pre-installation inspection and installation of Roche and other analytical systems working hand in hand with Regional Service Manager, Application Specialist and Senior Account Management Team to ensure successful installations occur. All Preventative Maintenance is carried out in a timely manner as per the manufacturerâs guidelines and notify Regional Service Manager for any overdue Preventative maintenance, and ensure any ongoing instrument problems or issues are communicated to all concerned. Spare Part Management and Boot Stock Accuracy, and identify any training deficiencies and inform the Regional Manager. Comply with of all safety, health, and environmental policies and procedures to ensure the safety, health and wellbeing of all employees and visitors. Compliance with all Roche Processes as documented in policies and procedures, Roche Code of Conduct and Industry Code/s of Practice The Service support is primarily provided for instruments located within NSW, however, on occasion there will be travel regionally and interstate as required. This service is provided based on hours of employment being typically 9 a.m. to 5 p.m. Monday to Friday, and with a requirement to participate in a rotating On-Call Roster to cover the out of hoursâ service requirements from 5 p.m. to 9 a.m. Monday to Friday and 24 hours Saturday and Sunday. Who you are: You have: A tertiary degree in Electrical/Electronics or equivalent qualification Experience working in field engineering / customer services related fields within the Medical Devices industry, having Diagnostic Industry background a plus Experience or expertise in the Hematology field a plus Experience with IT and Middleware systems with excellent written and verbal communication skills. A valid driverâs license Your strong customer empathy and interaction skills and proven record of accomplishment in data connectivity, troubleshooting and resolution will be an advantage. You are someone who wants to influence your own development and working in a multicultural environment motivates you. Full eligibility to live and work in Australia is required for this field (NSW) based role. We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team. What we offer Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders. Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients. Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes. We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration. Who we are A healthier future drives us to innovate. Together, more than 100â000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Letâs build a healthier future, together. Roche is an Equal Opportunity Employer.
Field Service Engineer
Roche · Posted 15 days ago
About the role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position A healthier future. It is what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That is what makes us Roche. A Roche Field Services Engineer provides vital field service activities for Core Lab, Molecular Diagnostics, Tissue Diagnostics and Sequencing Instruments by provision and coordination of all activities relating to instrument troubleshooting, instrument installation, instrument preventative maintenance, software and hardware modifications, relating to both pre and post sales requirements. What you will be working on: As a Field Service Engineer, you will work with the Account Management Teams and participate in regular team meetings to capture and report all field activities undertaken, including all labour and travel incurred via CRM system. You will ensure: The timely pre-installation inspection and installation of Roche and other analytical systems working hand in hand with Regional Service Manager, Application Specialist and Senior Account Management Team to ensure successful installations occur. All Preventative Maintenance is carried out in a timely manner as per the manufacturer's guidelines and notify Regional Service Manager for any overdue Preventative maintenance, and ensure any ongoing instrument problems or issues are communicated to all concerned. Spare Part Management and Boot Stock Accuracy, and identify any training deficiencies and inform the Regional Manager. Comply with of all safety, health, and environmental policies and procedures to ensure the safety, health and wellbeing of all employees and visitors. Compliance with all Roche Processes as documented in policies and procedures, Roche Code of Conduct and Industry Code/s of Practice The Service support is primarily provided for instruments located within NSW, however, on occasion there will be travel regionally and interstate as required. This service is provided based on hours of employment being typically 9 a.m. to 5 p.m. Monday to Friday, and with a requirement to participate in a rotating On-Call Roster to cover the out of hours' service requirements from 5 p.m. to 9 a.m. Monday to Friday and 24 hours Saturday and Sunday. Who you are: You have: A tertiary degree in Electrical/Electronics or equivalent qualification Experience working in field engineering / customer services related fields within the Medical Devices industry, having Diagnostic Industry background a plus Experience or expertise in the Hematology field a plus Experience with IT and Middleware systems with excellent written and verbal communication skills. A valid driver's license Your strong customer empathy and interaction skills and proven record of accomplishment in data connectivity, troubleshooting and resolution will be an advantage. You are someone who wants to influence your own development and working in a multicultural environment motivates you. Full eligibility to live and work in Australia is required for this field (NSW) based role. We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team. What we offer Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders. Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients. Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for oncology, neuroscience, inflammation, immunology, ophthalmology, rare diseases, respiratory disease and diabetes. We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration. Who we are A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together. Roche is an Equal Opportunity Employer.
Software Services Engineer I
Gilmour Space Technologies Pty · Posted 15 days ago
About the role
All Orbits, All Planets - Join us on our journey Gilmour Space is the leading Australian rocket company, pioneering next-generation hybrid propulsion technologies for small satellite launch vehicles. Are you a creative and experienced Software Services Engineer I looking for a dynamic role where your skills will make a real impact? Have you ever dreamt of building rockets right here in Australia? Well nowâs your chance! Gilmour Space is seeking a talented individual to join our innovative team to send rockets to Space! Conveniently located between Brisbane and the Gold Coast, our new state-of-the-art facility, purpose-built for designing and manufacturing rockets in-house, is equipped with the latest technology and tools, providing an ideal environment for innovation and excellence. So, what are you waiting for? Join us and be a part of a forward-thinking team dedicated to pushing the boundaries of space exploration and letâs send Australia to Space together! How you will contribute to our mission in getting Australia to space: The below is designed to give you an idea of the role you will play. There will be many more exciting and innovative things to do: Develop and maintain scalable web services that support the design and operation of launch vehicles and satellites. Collaborate as part of a team of software engineers to deliver software products and services. Participate in the development of software engineering designs, processes, and activities. Conduct technical assessments, including concept studies, trade studies, analysis of COTS solutions, and estimates for R&D. Adhere to and participate in product development engineering processes, including requirements definition, preliminary and detailed design, review, procurement, assembly, integration, and verification/validation. Support software unit and integration testing, including potential travel to remote sites. Assist in investigations, troubleshooting, modifications, and repairs. Support R&D activities. Contribute to software engineering production activities related to launch vehicles and satellite product lines. Coordinate with the Mechanical, Propulsion, and Manufacturing engineering departments as well as the Production organization. Ensure all engineering activities are conducted and documented according to Gilmour Space policies and procedures. Perform other duties as requested by management. Mandatory Qualifications, Skills and Experience: Bachelorâs degree in software, Computer Science, or related field. Alternatively, demonstrated ability and experience equivalent to degree level is well regarded. Ability to operate in dynamic, fast-paced environments. Demonstrated resilience in high-stress situations. Desired Qualifications, Skills and Experience: We recognise you may not meet all of the below, but donât let that deter you. We are always looking for hard workers to join our team, so what are you waiting for? Letâs send Australia to space! Familiarity with developing full-stack, production-quality applications. Experience with Golang, Python, JavaScript, TypeScript, C/C++. Familiarity with containerization, microservices, and virtual machines. Experience creating RESTful, gRPC and GraphQL APIs. Familiarity with relational, non-relational, and time-series databases. Experience using front-end development frameworks (Vue.js, React, etc.). Understanding web deployment infrastructure such as load balancing etc. Appreciation for message protocols such as MQTT. Familiarity with developing unit and integration tests. Experience with Git workflows. Experience conducting DevOps activities (managing infrastructure, developing CI/CD capabilities). Familiarity with Agile and/or Kanban management frameworks. Understanding of systems engineering practices. Ability to work in a high-paced, challenging work environment. Ability to work efficiently in a team environment with a desire to assist other team members in the day-to-day running of the department. How to Apply: Applicants must be an Australian Citizen/Permanent Resident or have an appropriate Australian work visa or work entitlements. If you are a proactive team player with a passion to get Australia to space and a desire to succeed, please apply now by clicking the apply button and including your resume and cover letter or head to our website: CAREER | Gilmour Space Technologies | Rocket launch provider (gspace.com). Gilmour Space Technologies is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. No Recruitment Agencies Please
Service Engineer
The HR Ally · Posted 17 days ago
About the role
Role: Service Engineer Location: Sydney Eligibility: Australian PRs & Citizens, no sponsorship is provided Role Summary The Senior Service Engineer Contact Centre platform is responsible for assisting in the development and maintenance of service reference architecture and standards and for designing services or patterns leading to robust, flexible and quality Infrastructure services and solutions. This is in addition to managing the daily operations of the service. Key Responsibilities Oversee end-to-end operational delivery , Work as part of an internal L3 support team alongside a blended L1/L2 model comprising both internal and vendor resources, ensuring alignment with ITIL best practices. Lead end-to-end Incident Management processes , ensuring timely resolution, effective communication, and minimal service disruption. Contribute to Problem Management activities , including root cause analysis (RCA) and post-incident reviews (PIR), driving identification and remediation of underlying issues. Manage Change and Release processes , ensuring all changes are assessed, approved, and implemented in a controlled and compliant manner. Act as a technical escalation point , providing expert support and guidance to IT, business stakeholders, and contact centre operations teams. Develop, maintain, and continuously improve operational documentation , including standard operating procedures (SOPs), runbooks, and support artefacts. Perform technical and business impact assessments for complex changes within the operational environment, providing recommendations to support effective decision-making within the change governance process. Monitor, manage, and optimise platform performance , driving automation, operational efficiencies, and continuous improvement initiatives across the service. Support Service Owners and Operations Managers by providing Infrastructure and Service Engineering inputs to enable effective governance and decision-making. Collaborate closely with cross-functional contact centre platform teams , including engineering, delivery, and business stakeholders, to ensure seamless service operations and continuous enhancement of platform capabilities. Technical and Industry Expertise: 8 years' experience in IT industry (Avaya, Verint, Aspect etc). Experience with Contact Centre technology/tools including Avaya, Verint, Aspect Dialler, WFM, Voice, AppDynamics, Splunk, Elastic, Aternity, Power BI, Oracle EOM, Service Now, PowerShell , MO365, etc Three years' experience in service delivery operations and a broad range of IT platforms and disciplines Experience in a financial services industry desirable Strong analytical and troubleshooting skills Ability to handle critical production issues Strong written and verbal communication skills desirable Good understanding of Avaya Aura Platform and Protocols like SIP & H.323. Work with OEM, telecom providers, and customer technical teams. Lead Major Incident Management and provide technical ownership. Technology Expertise required: Communication Manager, System Manager, Session manager version 10.2 Avaya CMS 20.X AES version10.1.2 AudioCodes 7.4 Nuance Version NSS 11.0.12 G450 Gateways (MP160) 40.20.0 Verint version 15.2 Education: Tertiary qualifications in IT or related discipline, or equivalent experience Avaya certification preferred. Post graduate qualifications are desirable Strong technical background in multiple Infrastructure domains. ITIL v4 desirable.
Software Services Engineer I
Gilmour Space Technologies Pty Ltd · Posted 17 days ago
About the role
All Orbits, All Planets - Join us on our journey Gilmour Space is the leading Australian rocket company, pioneering next-generation hybrid propulsion technologies for small satellite launch vehicles. Are you a creative and experienced Software Services Engineer I looking for a dynamic role where your skills will make a real impact? Have you ever dreamt of building rockets right here in Australia? Well nowâs your chance! Gilmour Space is seeking a talented individual to join our innovative team to send rockets to Space! Conveniently located between Brisbane and the Gold Coast, our new state-of-the-art facility, purpose-built for designing and manufacturing rockets in-house, is equipped with the latest technology and tools, providing an ideal environment for innovation and excellence. So, what are you waiting for? Join us and be a part of a forward-thinking team dedicated to pushing the boundaries of space exploration and letâs send Australia to Space together! How you will contribute to our mission in getting Australia to space: The below is designed to give you an idea of the role you will play. There will be many more exciting and innovative things to do: Develop and maintain scalable web services that support the design and operation of launch vehicles and satellites. Collaborate as part of a team of software engineers to deliver software products and services. Participate in the development of software engineering designs, processes, and activities. Conduct technical assessments, including concept studies, trade studies, analysis of COTS solutions, and estimates for R&D. Adhere to and participate in product development engineering processes, including requirements definition, preliminary and detailed design, review, procurement, assembly, integration, and verification/validation. Support software unit and integration testing, including potential travel to remote sites. Assist in investigations, troubleshooting, modifications, and repairs. Support R&D activities. Contribute to software engineering production activities related to launch vehicles and satellite product lines. Coordinate with the Mechanical, Propulsion, and Manufacturing engineering departments as well as the Production organization. Ensure all engineering activities are conducted and documented according to Gilmour Space policies and procedures. Perform other duties as requested by management. Mandatory Qualifications, Skills and Experience: Bachelorâs degree in software, Computer Science, or related field. Alternatively, demonstrated ability and experience equivalent to degree level is well regarded. Ability to operate in dynamic, fast-paced environments. Demonstrated resilience in high-stress situations. Desired Qualifications, Skills and Experience: We recognise you may not meet all of the below, but donât let that deter you. We are always looking for hard workers to join our team, so what are you waiting for? Letâs send Australia to space! Familiarity with developing full-stack, production-quality applications. Experience with Golang, Python, JavaScript, TypeScript, C/C++. Familiarity with containerization, microservices, and virtual machines. Experience creating RESTful, gRPC and GraphQL APIs. Familiarity with relational, non-relational, and time-series databases. Experience using front-end development frameworks (Vue.js, React, etc.). Understanding web deployment infrastructure such as load balancing etc. Appreciation for message protocols such as MQTT. Familiarity with developing unit and integration tests. Experience with Git workflows. Experience conducting DevOps activities (managing infrastructure, developing CI/CD capabilities). Familiarity with Agile and/or Kanban management frameworks. Understanding of systems engineering practices. Ability to work in a high-paced, challenging work environment. Ability to work efficiently in a team environment with a desire to assist other team members in the day-to-day running of the department. How to Apply: Applicants must be an Australian Citizen/Permanent Resident or have an appropriate Australian work visa or work entitlements. If you are a proactive team player with a passion to get Australia to space and a desire to succeed, please apply now by clicking the apply button and including your resume and cover letter or head to our website: CAREER | Gilmour Space Technologies | Rocket launch provider (gspace.com). Gilmour Space Technologies is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. No Recruitment Agencies Please To apply online, please click on the appropriate link below.
Technical Service engineer - WA
MPAU Manufacturing · Posted 18 days ago
About the role
As a Technical Service Engineer in Perth, you will provide expert technical support and solutions within the retail industry. This permanent role involves working in the Engineering & Manufacturing department, with a focus on delivering high-quality service and support. Client Details This organisation operates within the retail industry and is based in Perth. Description Provide technical support and troubleshoot issues for clients in the retail sector. Deliver on-site installation and maintenance services for air-conditioning systems. Collaborate with internal teams to resolve customer concerns and improve service quality. Conduct technical training sessions for clients and internal staff. Prepare detailed service reports and maintain accurate documentation. Ensure compliance with industry standards and safety regulations during all operations. Assist in developing technical solutions for customers' specific needs. Monitor and improve the performance of installed systems. Profile A successful Technical Service Engineer should have: Relevant qualifications in engineering or a related field. Hands-on experience in technical servicing, maintenance, or installation. Strong understanding of air-conditioning systems and related technologies. Proficiency in troubleshooting and problem-solving technical issues. Good communication skills to liaise effectively with clients and internal teams. A valid driver's licence and the ability to travel as required. Job Offer Competitive Base salary. Company vehicle provided for work purposes. Permanent position offering job stability. If you're ready to take on this role as a Technical Service Engineer in Perth, we encourage you to apply. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Henry Hall on 61 2822 181 12.
Field Service Engineer, WA
Tardis Group · Posted 18 days ago
About the role
Are you passionate about technology, problem-solving, and delivering exceptional service that makes a real impact in the Healthcare sector? Weâre looking for a Field Service Engineer to join a highly dedicated team and help ensure the reliability and performance of their cutting-edge clinical diagnostic equipment across Western Australia and other states. About the organisation and the position A leading manufacturer and distributor of IVD instruments and Research equipment is seeking an experienced Field Service Engineer to join their fast-growing team in Perth. As a key member of the Customer Care department, youâll be the go-to technical expert supporting customers in laboratories and hospitals. Your day-to-day will involve installing, maintaining, troubleshooting, repairing and optimising biomedical instruments, while also ensuring that clients receive top-tier support that meets both industry and company standards. This role is perfect for someone with a strong background in mechatronics, biomedical, or electrical engineering (or related disciplines), whoâs comfortable working independently in the field and collaborating cross-functionally with internal teams. Responsibilities Provide technical service, repairs, and support to customers for diagnostic and research instruments (Haematology, Flow Cytometry, Coagulation, Urinalysis, Histology, etc.) Troubleshoot hardware and software issues, escalating when needed to minimise downtime Conduct pre-installation surveys, installations, and preventive maintenance Collaborate with Sales, Marketing, and Technical Support to enhance customer satisfaction Support project roll-outs Attend conferences and training sessions Manage company assets and resources responsibly Be part of a rotating on-call roster - as required, depending on operational needs and customer support requirements Travel to customers' sites across WA, including regional locations (interstate travel is expected from time to time, mainly for training, team collaboration, and business requirements) Skills and experience Tertiary qualification in Mechatronics, Biomedical, Electrical or Electronics Engineering (or related technical disciplines) Experience supporting diagnostic, laboratory, medical device, or similar technical instrumentation environments Experience supporting laboratory automation and related IVD technologies - Haematology systems is preferred, while Histology/Digital Pathology experience will be highly regarded Strong troubleshooting and analytical problem-solving skills Excellent communication skills, with the ability to explain complex technical concepts to a broad range of users Experience working with Laboratory Information Systems (LIS), middleware solutions and Linux operating systems is advantageous Highly organised, self-motivated and able to manage competing priorities independently Customer-focused with a proactive, collaborative approach Current driver's licence and willingness to travel throughout Western Australia, including regional areas, as well as interstate when required. Whatâs on offer $95-110K Base Super Car Allowance Bonus (commensurate with experience and skills) A collaborative and supportive team environment Ongoing training and professional development A company that values quality, innovation, and continuous improvement. Plenty of room to grow and take your career to the next level We are committed to building an inclusive workplace where everyone feels valued, respected and empowered to succeed. We welcome applications from people of all backgrounds, experiences and identities, including Aboriginal and Torres Strait Islander peoples, people with disability, members of the LGBTQIA community and people from culturally and linguistically diverse backgrounds. We are an equal opportunity employer and encourage applications from all qualified candidates. For more details, please feel free to contact Chris â [email protected]
Service Engineering Manager
Centurion Group · Posted 19 days ago
About the role
Service Engineering Manager Brisbane I Queensland | Water & Wastewater Build and grow our Queensland Service business We are seeking an experienced Service Engineering Manager to lead and grow our water and wastewater service portfolio across Queensland. This is a hands-on leadership role combining engineering, operations, customer relationships and business growth. Consider this as a start- up opportunity, we have prospects and existing clients who require our services. You will take ownership of the service lifecycle following project delivery, ensuring assets perform reliably while developing new service opportunities and strengthening customer relationships. Key Responsibilities Build and grow the Queensland Service portfolio. Lead engineers, technicians, operators and contractors. Provide technical leadership across water and wastewater treatment assets. Drive asset performance, reliability and customer outcomes. Identify and develop service, maintenance and aftermarket opportunities. Work closely with Engineering, Operations and Business Development to deliver growth. Develop strong, long-term customer relationships. About You Bachelorâs degree in Engineering, preferably Chemical, Environmental, Civil, Mechanical or Process Engineering. Significant experience in water and wastewater treatment. Proven technical or service leadership experience. Strong understanding of asset reliability, maintenance and lifecycle performance. Commercially minded with a proven ability to build and grow a service business. Strong customer, communication and leadership skills. Able to travel remotely, and travel interstate as required Hands-on, entrepreneurial and results driven. The Opportunity A key leadership opportunity to build the Queensland Service business, develop a high-performing team and create a scalable service platform for growth. An attractive remuneration package including a fully maintained vehicle is on offer. Apply now for a confidential discussion.
Technical Services Engineer
MongoDB · Posted 19 days ago
About the role
We are looking to speak to candidates who are based in Sydney for our hybrid working model. Required Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL). Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc. Experience working with APIs and using it to integrate with 3rd party technologies and software in the areas of security and fraud, big data analytics and AI, healthcare, content management, IoT, database performance monitoring and management; financial services, healthcare services, telco etc. Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting Experience analyzing and troubleshooting issues holistically, from the application tier through the database, down to storage Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP Hands-on experience with administering and troubleshooting NAS, SAN, local storage, multi-pathing Experience building solutions involving application workloads and use cases. Preferred Experience using or managing MongoDB preferred Experience in one or more programming languages developing applications using a NoSQL or SQL database. Strong understanding of authentication systems such as LDAP, Kerberos, AD Experience using distributed version control systems, and in particular git Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators. Experience in working software product teams, and familiarity with product release processes from planning to release. Success Measures In 3 months, you'll have gained a deep understanding of MongoDB and its partner ecosystem. You will complete New Hire Training. In 6 months, you will be comfortable working frontline with our customers and partners. You will also complete the MongoDB Certified DBA Associate exam. In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently. Responsibilities Direct partner support In-market support for technology partners to ensure good customer outcomes Development support through the Design-Win process - helping partners get to market via MongoDB best practices and solution interoperability guidance Acting as the domain expert/context source for partner-related matters Actively monitoring partner-related cases to ensure correct handling Facilitating partner engagement as needed Onboarding partners: documenting contacts, establishing escalation paths, setting up communication channels (Slack, recurring review/check-in cadence) Partners Center of Excellence work per onboarded partner: building a partner-specific knowledge base, technology reviews of the partner's solution/integration, reviewing partner solution releases for known MongoDB issues, maintaining as-built documentation (deployment architecture, product/solution matrix, known issues), communicating best practices, and building a risk mitigation plan Support joint/mutual customers Leading multi-vendor collaboration when an issue's root cause spans multiple vendors Managing mutual support systems and case-handling processes Managing partner escalation contacts and processes Program-level objectives the role serves Centralized point of contact within Technical Services for partner-account support matters Knowledge hub within TS for all partner-related information Minimizing technical-interoperability risk for mutual customers About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, (https://www.mongodb.com/company) guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy (https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb) , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB (https://www.mongodb.com/blog/channel/culture) , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Requisition ID 3273569461
Electrical Building Services Engineer
Marline Newcastle · Posted 20 days ago
About the role
Marline Newcastle Pty Ltd is a multi-disciplined building services engineering consultancy firm with over 40 years of experience. With a consistent stream of ongoing projects, we are always on the lookout for highly motivated and experienced Building Services Engineers with expertise in electrical, mechanical, and hydraulic engineering to join our team. As an Electrical Building Services Engineer at Marline, you will be responsible for providing design and engineering solutions for electrical building services on a range of projects across various sectors including health, retail, residential, education, commercial, aged care, and leisure. You will work closely with other engineers and designers, project managers, and clients to deliver high-quality outcomes. We have permanent opportunities available with the following key responsibilities: Undertake detailed electrical design work. Develop project plans, timelines, and budgets for a range of projects Prepare engineering reports, specifications, and drawings Liaise with clients, architects, builders, and other stakeholders to understand project requirements and provide engineering advice Conduct site inspections and support the installation and commissioning of building services systems Provide technical support to project managers and other team members Ensure compliance with relevant regulations, standards, and guidelines. To be successful in the role you will have; Tertiary qualifications in Electrical Engineering or equivalent Demonstrated experience in building services engineering design and project delivery, preferably across a range of sectors Strong technical knowledge of electrical, mechanical, and hydraulic systems and design principles Experience with relevant design software such as AutoCAD, Revit Ability to work effectively as part of a team and independently Strong communication skills, both verbal and written Ability to manage multiple projects simultaneously and meet deadlines Demonstrated attention to detail and ability to produce high-quality work Knowledge of sustainable building design principles would be advantageous. At Marline Newcastle , we offer a positive, healthy, and flexible working environment, a professional and supportive team, and training and development opportunities to support your career. Please apply online, fill in your details, and attach your resume and a cover letter addressing each of the selection criteria listed. Once applied, our HR platform (Employment Hero) will forward you an email with a link to provide further information â we invite you to have this completed at your earliest. We encourage you to apply as soon as possible as we will be actively shortlisting during the advertising period.
Technical Service Engineer
MPAU Manufacturing · Posted 21 days ago
About the role
The Technical Service Engineer will provide expert technical support and solutions for a range of air-conditioning systems in the retail sector. Based in Regents Park, this role requires a strong understanding of engineering and manufacturing processes to ensure customer satisfaction and seamless service delivery. Client Details A leading organisation in the retail industry, based in Regents Park, specialising in engineering and manufacturing solutions. Description Provide technical support for air-conditioning systems to customers and internal teams. Diagnose and resolve technical issues promptly and effectively. Conduct on-site inspections and provide recommendations for system optimisation. Deliver training sessions to internal staff and external customers on system usage and maintenance. Collaborate with engineering and manufacturing teams to ensure product quality and service efficiency. Prepare and maintain detailed service and technical reports. Support the development and implementation of new technical solutions. Ensure compliance with safety and industry standards at all times. Profile A successful Technical Service Engineer should have: Strong technical knowledge of air-conditioning systems and related engineering processes. Previous experience in providing technical support and solutions within the retail industry. Excellent problem-solving skills and attention to detail. Effective communication skills to liaise with customers and internal teams. Ability to work independently and manage multiple tasks efficiently. A commitment to delivering high-quality service and customer satisfaction. A valid driver's licence to accommodate travel requirements. Job Offer Competitive base salary. Superannuation included as part of the package. Company-provided vehicle for work-related travel. Permanent, full-time position based in Regents Park. If you are ready to move forward in your career as a Technical Service Engineer, we encourage you to apply To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Henry Hall on 61 2822 181 12.
Service Engineer
Sandvik · Posted 22 days ago
About the role
Location: Jandakot Business Area : Rock Processing Australia Job Type: Full-time, Permanent Reports to: Lead Service Engineer Working rights: You must be able to secure valid work rights for employment in Australia. Closing Date: Applications will close on 4 November 2026 or sooner if a suitable candidate is identified. About the role: The purpose of this role is to deliver exceptional service and support for our range of mineral processing and weighing equipment. Responsibilities: Perform installation, commissioning, maintenance, repair, and process improvement tasks. Conduct inspections, testing, problem identification, and root cause analysis. Support Aftermarkets Technical Support Reps and Customer Service Representatives. Prepare scopes of work for ongoing customer maintenance. Promote Sandvik products and services. Collaborate with sales and engineering teams to identify opportunities for equipment design and process upgrades. A little about you: While we offer training and development, we are looking for someone with the following skills to ensure you are set up for success: Qualifications: Tertiary qualification in Mechanical Engineering. Skills : Proficiency Multirail systems, PE cells and automation, 3D scans, wear liner performance, CONiQ system tests, technical reporting, and excellent troubleshooting abilities and customer relationship management. Excellent understanding of hydraulic and electrical components and schematics. Other: Willingness to travel extensively, work on weekends, and visit sites at short notice. Ability to qualify for mine site induction. Why Youâll Love It Here: At Sandvik, we are united by our purpose and common culture and core values. We empower our people to collaborate in high-performing, inclusive teams, across our organisation and beyond â helping each other to realise our individual and collective goals. So, we invest in supporting each other, learning together and celebrating our differences. Our commitment to diversity, equity, and inclusion: A place where we are all welcome: At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people. Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website: Sandvik Rock Processing Australia The recruitment process: As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email from Alva Labs to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards. Our hiring managers are trained in anti-bias practices, and we use structured interviews to ensure every candidate is assessed consistently. We aim to be transparent and alleviate the stress of recruitment. If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application. About Sandvik Rock Processing Solutions: We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency. We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services. Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2024, the group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion. Further information As part of our commitment to safety, we may require national police check and other applicable security, medical, and character requirements for this position. For more information, please visit https://www.home.sandvik/ How to Apply: Sounds like the right role for you? Please apply today with your current resume or curriculum vitae.
Application Services Engineer
Solera · Posted 22 days ago
About the role
Application Services Engineer The Role As a Senior Application Services Engineer, you will be part of a global support team managing products and applications worldwide. You will work closely with development and architecture teams to consolidate and replace caching systems & message brokers while centralizing logging across the globe. Playing a critical role in strengthening the product lifecycle by ensuring robust application layers and system reliability consolidating over 450 products across 42 business units. Youâll have the opportunity to extend your expertise to harden products, reduce downtime, and enhance overall performance. What Youâll Do Provide L3 support experience in leading 24x7 on-call support for highly critical customer-facing applications with technical depth in troubleshooting issues quickly and following up with permanent fixes. Support a broad range of technologies Windows/Linux, multi-tier web applications, middleware (web/app servers, infrastructure, containers, message queues, containers, databases, networking) Effectively deploy applications by building automation suites (GitHub, Ansible, semaphoreâŠ) Install, configure, and tune middleware applications (sFTP, Apache, Tomcat, IIS, Redis, RabbitMQ, Graylog, Kakfa, IBM-MQ) Setup monitoring at all layers of the application stack and resolve alerts quickly using NewRelic Application performance tuning, outage troubleshooting / triage, short term / long-term fixes Work closely with development/architecture replace and reduce the footprint and cost of infrastructure on the cloud by migrating to our on-premise data centers Improve architectures by enhancing application architecture, and redundancy, across, legacy systems Centralize logging in production environments using Graylog Ensure design, infrastructure, processes, and operational documentation are up to date Automate repetitive tasks, leaning out processes that drive down outages and deliver quick results Familiarity with Public & Private Cloud (AWS, Azure, GCP), and on-prem VMware virtualized systems environments. Networking basic knowledge, (F5, HAproxy) Ability to drive own bodies of work using Atlassian stack What you will bring: 5 years of relevant experience. Data-Driven & Communication: Youâll need strong communication skills to hold technical conversations in English, asking relevant questions to guide problem-solving processes. Problem Solving: You should possess strong critical thinking skills to navigate unfamiliar situations, providing clear, step-by-step troubleshooting guidance. Youâll lead on calls, mentor team members, and prioritize issues by evaluating their impact, urgency, and resource requirements. Application Services and Infrastructure: Youâll have to be capable of navigating through the IT infrastructure, regardless of minimal background on its architecture leveraging your previous experience Installation and Configuration of Software: Proficiency in both Windows and Linux environments, adept at multiple protocols/tools (HTTP, HTTPS, TLS, TCP, UDP, SMTP, ICMP, FTP, sFTP, SSH, RDP) expertise in technologies/practices like (VPN, Jumphost, DHCP, Active Directory) webservers, F5, HAProxy, and Apache, Nginx, IIS, Websphere, VMware, Git. Monitoring Experience: Youâll have experience setting up proactive monitoring systems to prevent recurring outages, identifying necessary configurations, and proposing short- and long-term solutions to post-incident scenarios. Understanding of Application SDLC and On-Call Support: Youâll provide on-call support on a rotational basis, diagnosing, triaging, and fixing system issues during outages. Bonus: Knowledge of source control management and CI/CD automation processes (Ansible) is highly valued. Intellectual Curiosity and Can-Do Attitude: Weâre looking for someone eager to contribute with contagious enthusiasm. In times of uncertainty, youâll help clarify chaos, engage in outages, projects, and specialists when necessary, and bring thoughtful, clear-headed solutions. Bonus Points : Hands-On experience with any Message broker technology such as RabbitMQ, Kafka, IBM-MQ, ActiveMQ, Tibco, MSMQ, RedHat AMQ, SQS, Redis, Graylog, LDAP, AWS, Azure, VMWare, Fluent Spanish
Field Service Engineer
GE HealthCare · Posted 22 days ago
About the role
Job Description Summary As a Field Service Engineer for GE HealthCare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing, maintaining and repairing electronic equipment in the Ultrasound, Anaesthetics and Monitoring modalities. This role is Sydney based, supporting GE HealthCare equipment located in hospitals & private medical practices. Some travel is required, including to regional sites. Success will be achieved by applying a consultative, problem solving and customer focused approach to service delivery. GE HealthCare is a leading global medical technology and digital solutions innovator. We are driven by our purpose to create a world where healthcare has no limits. Together, weâre digitizing healthcare, driving productivity to improve the lives of patients, and creating meaningful efficiencies for providers, health systems, and researchers around the world. Job Description Essential Responsibilities Install GE HealthCare medical equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements. Perform preventative maintenance on Ultrasound, Anaesthetics and Monitoring equipment. Make corrective repairs to Ultrasound, Anaesthetics and Monitoring Equipment. Ensure timely completion of Field Modification Instructions (FMIâs), meeting all documentation and reporting obligations. Escalate missed response times and flag repeated faults to Senior Field Engineer and Service Manager Work collaboratively with GE Healthcare Online Engineers, Regional Support Engineers and Senior Field Engineers to resolve customer issues as quickly as possible. Keep management and commercial account managers fully aware of all developments in the installed base. Manage time appropriately based on job urgency, part availability, and customer expectations Continuous learning mindset with the goal of proficiency in multiple modalities. About You Your communication skills will be pivotal to your success, as will your problem-solving ability. You will be proud to represent GE Healthcare and be passionate about customer care. You have a natural curiosity and every interaction you have is to âseek to understandâ. You want to know the why and do this without judgement and keeping an open mind. We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership â always with unyielding integrity. You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a âself-starterâ and can take initiative. Sometimes you just have to figure things out and not be afraid to ask questions until you get to the right person or answer! Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do. Qualifications and Experience Biomedical Engineering / Electronic Engineering, Electronics Technician or equivalent electrical trade qualifications will be highly regarded. Successfully completed an Early Career Program (Graduate/Trainee/Intern) and or up to 3 years of field service experience Experience working on Ultrasound, Anaesthetics or Monitoring Equipment is preferred The role will have a strong focus on medical IT systems. Skills in computer hardware, operating systems, TCP/IP, WIFI and medical networks is preferred. Excellent verbal and written communication skills, with a good command of English Ability to synthesize complex issues and communicate in simple messages Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers) Excellent organizational and time management skills Working with Children card Vaccinations Access to healthcare sites requires compliance with applicable Vaccine Preventable Disease (VPD) requirements under state/territory health directives. You will be required to provide evidence of vaccination or immunity prior to site access, and on an ongoing basis as requirements evolve. Reasonable adjustments may be considered where a legitimate medical exemption applies. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youâd expect from an organization with global strength and scale, and youâll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Paid parental leave â GE Families policy includes superannuation paid during unpaid leave and fullâtime super for 5 years when returning partâtime. Take 5 leave â Additional 5 days of leave per year Life insurance â Companyâpaid life insurance and income protection when joining the default Super fund. Fitness reimbursement â Up to $500 per year reimbursed (50% per claim) for eligible fitness memberships. Learning & development â Unlimited LinkedIn Learning, structured sales training for new starters, and individual development plans. Novated leasing â Novated lease options available. Corporate Private health discountsDiscount travel â Employee personal travel offers. Flu vaccinations â Annual flu shot vouchers provided. Flexible working â Flexibility options available. EDGE discounts âapp offering instant retailer discounts. Employee Assistance Program & Coaching support â including personal, financial, and leadership counselling. Education sponsorship â Support for further study (e.g., MBA) where aligned to role and business outcomes.Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes Additional Information Relocation Assistance Provided: No
Field Service Engineer
GE HealthCare · Posted 23 days ago
About the role
Job Description Summary As a Field Service Engineer for GE HealthCare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing, maintaining and repairing electronic equipment in the Ultrasound, Anaesthetics and Monitoring modalities. This role is Sydney based, supporting GE HealthCare equipment located in hospitals & private medical practices. Some travel is required, including to regional sites. Success will be achieved by applying a consultative, problem solving and customer focused approach to service delivery. GE HealthCare is a leading global medical technology and digital solutions innovator. We are driven by our purpose to create a world where healthcare has no limits. Together, we're digitizing healthcare, driving productivity to improve the lives of patients, and creating meaningful efficiencies for providers, health systems, and researchers around the world. Job Description Essential Responsibilities Install GE HealthCare medical equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements. Perform preventative maintenance on Ultrasound, Anaesthetics and Monitoring equipment. Make corrective repairs to Ultrasound, Anaesthetics and Monitoring Equipment. Ensure timely completion of Field Modification Instructions (FMI's), meeting all documentation and reporting obligations. Escalate missed response times and flag repeated faults to Senior Field Engineer and Service Manager Work collaboratively with GE Healthcare Online Engineers, Regional Support Engineers and Senior Field Engineers to resolve customer issues as quickly as possible. Keep management and commercial account managers fully aware of all developments in the installed base. Manage time appropriately based on job urgency, part availability, and customer expectations Continuous learning mindset with the goal of proficiency in multiple modalities. About You Your communication skills will be pivotal to your success, as will your problem-solving ability. You will be proud to represent GE Healthcare and be passionate about customer care. You have a natural curiosity and every interaction you have is to "seek to understand". You want to know the why and do this without judgement and keeping an open mind. We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a "self-starter" and can take initiative. Sometimes you just have to figure things out and not be afraid to ask questions until you get to the right person or answer! Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do. Qualifications and Experience Biomedical Engineering / Electronic Engineering, Electronics Technician or equivalent electrical trade qualifications will be highly regarded. Successfully completed an Early Career Program (Graduate/Trainee/Intern) and or up to 3 years of field service experience Experience working on Ultrasound, Anaesthetics or Monitoring Equipment is preferred The role will have a strong focus on medical IT systems. Skills in computer hardware, operating systems, TCP/IP, WIFI and medical networks is preferred. Excellent verbal and written communication skills, with a good command of English Ability to synthesize complex issues and communicate in simple messages Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers) Excellent organizational and time management skills Working with Children card Vaccinations Access to healthcare sites requires compliance with applicable Vaccine Preventable Disease (VPD) requirements under state/territory health directives. You will be required to provide evidence of vaccination or immunity prior to site access, and on an ongoing basis as requirements evolve. Reasonable adjustments may be considered where a legitimate medical exemption applies. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Paid parental leave - GE Families policy includes superannuation paid during unpaid leave and fullâtime super for 5 years when returning partâtime. Take 5 leave - Additional 5 days of leave per year Life insurance - Companyâpaid life insurance and income protection when joining the default Super fund. Fitness reimbursement - Up to $500 per year reimbursed (50% per claim) for eligible fitness memberships. Learning & development - Unlimited LinkedIn Learning, structured sales training for new starters, and individual development plans. Novated leasing - Novated lease options available. Corporate Private health discountsDiscount travel - Employee personal travel offers. Flu vaccinations - Annual flu shot vouchers provided. Flexible working - Flexibility options available. EDGE discounts -app offering instant retailer discounts. Employee Assistance Program & Coaching support - including personal, financial, and leadership counselling. Education sponsorship - Support for further study (e.g., MBA) where aligned to role and business outcomes.Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes Additional Information Relocation Assistance Provided: No
Site Service Engineer
Nepean · Posted 26 days ago
About the role
Paget, Mackay QLD Permanent role Senior Specialist Rates | Significant Overtime Available Be Home Every Night Bring Your Longwall Expertise to a Role That Values It We are seeking a highly experienced Senior Service Engineer - Longwall to join our Mackay-based team. This is not your standard Mechanical Fitter position . We're looking for a true Longwall specialist with extensive, hands-on experience working directly with longwall equipment and systems. Whether you've spent your career on a longwall crew underground, supporting longwall operations for an OEM, or leading major overhaul and rebuild projects, your expertise will be highly valued in this senior technical role. Based in our Paget workshop , you'll use your practical longwall knowledge to support equipment rebuilds, technical investigations, reliability improvements and customer outcomes across Australia's underground coal mining industry. What's on Offer? 5/2 roster Weekend work available Significant overtime opportunities Permanent employment opportunity Competitive remuneration package Senior specialist rates reflective of your experience Workshop-based role with minimal travel Home every night Long-term career opportunities within a growing busines As a Service Engineer with NEPEAN Longwall, you will act as the technical expert within the business, providing specialist knowledge and support across a range of longwall equipment and components. You will work closely with customers, engineering teams and workshop personnel to deliver practical solutions that improve equipment performance, reliability and safety. Key Responsibilities Conduct inspections, assessments and failure investigations of longwall equipment. Lead overhaul, repair and rebuild activities. Provide specialist technical advice and troubleshooting support. Analyse equipment performance and identify improvement opportunities. Support engineering teams with product development and reliability initiatives. Prepare technical reports and recommendations. Mentor and support workshop personnel through the sharing of technical expertise. Assist customers with maintenance strategies and equipment performance solutions. Ensure all work is carried out safely and to the highest quality standards. About You Essential Mechanical Trade Qualification (Mechanical Fitter, Diesel Fitter or equivalent). Minimum 5 years' direct experience working on longwall equipment. Extensive practical knowledge of underground longwall mining operations. Strong understanding of: AFCs (Armoured Face Conveyors) Beam Stage Loaders (BSL) Crushers Powered Roof Supports (Shields) Shearers Hydraulic systems Gearboxes and drive systems Proven fault-finding and troubleshooting capability. Strong communication and technical reporting skills. Highly Regarded Underground coal mining experience. OEM longwall equipment experience. Longwall relocations and commissioning experience. Reliability engineering and root cause analysis experience. Previous supervisory or technical leadership experience. Standard 11 and Coal Board Medical. We Want Someone Who Has Lived Longwall This position is designed for someone who truly understands longwall equipment because they've worked with it day in and day out. You may currently be: A Senior Mechanical Fitter on a longwall crew A Longwall Maintenance Supervisor A Longwall Coordinator An OEM Service Specialist A Longwall Rebuild Specialist If you've spent years working directly on longwall equipment and are looking for a role where your knowledge is recognised and rewarded, we'd like to hear from you. This is a specialist position for a specialist person. Applicants without significant direct longwall experience will not be considered or contacted.
Field Service Engineer
NOV · Posted 27 days ago
About the role
Description Key requirements: Valid driverâs License Relocate to Toowoomba Previous experience in a maintenance or technical service role, beneficial. Ability to read, review, and interpret maintenance and repair manuals, installation drawings and follow NOV procedures. Ability to work well under pressure independently and as part of a team. Willingness to travel interstate or internationally on short notice. Flexibility to work evenings, weekends, and on-call shifts, as required. Strong communication and customer service skills. Responsibilities - Qualifications -