Senior manager, Technical Delivery platforms
Aurecon · Posted today
About the role
Senior Manager, Technical Delivery Platforms At Aurecon, we are optimistic about the future. We are thinkers, solvers... a sustainable future. The Role Join Aurecon as our Senior Manager, Technical Delivery Platforms and lead the technology
Business Development Manager - Technical Sales
people2people · Posted today
About the role
growth. The role Working closely with the hiring manager and technical teams, you will: Generate new business through... but not essential â product training provided About the opportunity Our client provides technical products and solutions for water
Technical Services Manager
CSE · Posted today
About the role
Zealand. With this opportunity as the Technical Services Manager, you will manage and lead an established team of technician... and customer technical records ensuring compliance to contracted requirements and license agreements. Manage and report
Technical Facilities Manager
BGIS · Posted 1 days ago
About the role
Job Category: Facilities Management Job Description: Technical Facilities Manager - Epping Location: Epping, VIC... standards of safety, quality, and service. Purpose of the Role BGIS is looking for an experienced Technical Facilities
Senior Technical Account Manager, Financial Services ANZ
Amazon · Posted 1 days ago
About the role
in dozens of countries who help customers achieve more with the AWS cloud. As a Senior Technical Account Manager (TAM... and large audiences. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer
Technical Engagement Manager â ServiceNow-Sydney
The HR Ally · Posted 1 days ago
About the role
| Professional Services Role Overview We are seeking an experienced Senior Engagement Manager â ServiceNow to oversee a portfolio..., stakeholder management, resource scheduling and financial oversight. The role also involves providing technical leadership
Senior Technical Facilities Manager
AustCorp · Posted 1 days ago
About the role
AustCorp is currently recruiting a Senior Technical Facilities / Contracts Manager in Melbourne ideally with hospital
Technical Account Manager, Food & Beverage
Novonesis · Posted 2 days ago
About the role
commercial growth across Australia. As a Technical Account Manager, you will partner with leading food and beverage customers..., combining commercial expertise, industry insights, and technical knowledge to deliver sustainable business growth. Working
Technical Manager - Work Capacity & Entitlements (Self Insurance)
DXC Technology · Posted 2 days ago
About the role
technical role where you will influence complex entitlement decisions, provide expert guidance to claims teams and contribute... This specialist role offers a unique combination of technical expertise, leadership, and autonomy. As the dedicated Work Capacity
Senior Technical Program Manager
Snowflake · Posted 2 days ago
About the role
Senior Technical Program Manager to join Frontier Engineering in Sydney. You will lead the technical program across Forward..., dependencies, and production delivery. AS A SENIOR TECHNICAL PROGRAM MANAGER AT SNOWFLAKE, YOU WILL: Own the integrated
IT/Technical Project Manager | Mon - Fri | Balcatta Support Centre
Sodexo · Posted 2 days ago
About the role
and Technical Project Manager, you will play a critical role in delivering technology-driven transformation initiatives that enable.... About the role Sodexo Projects is looking for an experienced Project Manager to join our professional, passionate team
IT/Technical Project Manager | Mon - Fri | Balcatta Support Centre
Sodexo · Posted 2 days ago
About the role
and Technical Project Manager, you will play a critical role in delivering technology-driven transformation initiatives that enable.... About the role Sodexo Projects is looking for an experienced Project Manager to join our professional, passionate team
Technical Project Manager Substations
Siemens Energy · Posted 3 days ago
About the role
team in Sydney within Siemens Energy Grid Technologies' Asia Pacific division. You will drive the technical delivery..., and internal engineering hubs. You will also manage technical risks, project controls, stakeholder interfaces, and reporting
Technical Art Manager
Riot Games · Posted 3 days ago
About the role
themselves in. As a Manager, Technical Art, Tools & Pipeline, you'll help define and scale the creative workflows that power content creation... content efficiently and at scale. As a Manager, Technical Art, you'll own the artist-facing ecosystem of tools and content
technical project manager - investment data
Randstad · Posted 4 days ago
About the role
Technical Project Manager (Investments) Location: Melbourne CBD Contract Length: 6 month initial Summary... headquartered in Melbourne. In this role, you will lead the definition and execution of high-impact technical initiatives
Manager, Change & Technical Capability
Mirvac · Posted 8 days ago
About the role
opportunity for a Manager, Change & Technical Capability to play a key role in strengthening capability and performance... and turn them into practical, engaging solutions. From technical training and onboarding to knowledge management and change
Senior Security Technical Program Manager, AWS Security
Amazon · Posted 8 days ago
About the role
. As a Senior Security Technical Program Manager (Sr. TPM) within our team, you'll influence and own long-term security outcomes... innovative solutions to complex technical challenges. You will be responsible to identify, plan and deliver program security
Technical Sales Manager - Kilsyth South (Melbourne)
Unitec · Posted 9 days ago
About the role
), we are looking for an: Technical Sales Manager About the Job: In this role, you will develop long-term relationships with producers, packhouses... and agro-industrial businesses, visiting customers to understand their needs and gather the technical information
Technical Manager - Asphalt | Perth Relocation Opportunity
Downer Group · Posted 10 days ago
About the role
management. We are looking for a Technical Manager to take the function beyond testing and turn it into a capability that wins...Job Description: Downer's WA asphalt business is changing what its technical function does. Our two NATA accredited
Technical Sales Manager
Boral · Posted 10 days ago
About the role
Your next opportunity The Technical Sales Manager is responsible for the planning and coordination of product... and development meet customer and market/industry technical and quality specifications and cost requirements. This role is pivotal
Technical Manager - Work Capacity & Entitlements (Self Insurance)
DXC Technology · Posted today
About the role
Job Description: Why Join DXC Technology DXC's Insurance Software and Business Process Services (ISB) division partners with some of Australia's leading insurers and self-insured organisations, delivering innovative solutions across claims, policy administration, analytics and digital engagement. This is an opportunity to step into a highly autonomous technical role where you will influence complex entitlement decisions, provide expert guidance to claims teams and contribute to the continuous improvement of work capacity assessment practices within a self-insured environment. About the Role This specialist role offers a unique combination of technical expertise, leadership, and autonomy. As the dedicated Work Capacity Specialist, you will take ownership of the end-to-end work capacity determination process, applying your deep technical knowledge and experience to drive fair, evidence-based outcomes. Whether you're a Senior Case Manager with a high level of work capacity experience looking to take the next step in your career, a Technical Specialist seeking greater ownership of processes, or an experienced Work Capacity Specialist interested in an exciting opportunity within a self-insured environment, this role provides the platform to make a genuine impact. In this role, you will independently assess complex medical, vocational, and legislative information to make evidence-based determinations regarding: Capacity for work Suitable employment Earnings capacity Ongoing entitlement to weekly compensation benefits You will act as the subject matter expert for all work capacity matters, ensuring decisions are fair, defensible, and compliant with NSW Workers Compensation legislation. You will also provide technical guidance to claims teams, supporting reviews, disputes, and capability development through coaching and mentoring. Offering significant autonomy and influence, this role is ideally suited to someone who enjoys legislative interpretation, technical decision-making, stakeholder engagement, and solving complex claims challenges. Key Responsibilities Make complex work capacity and entitlement decisions, ensuring compliance with relevant workers compensation legislation, regulatory requirements and procedural fairness principles. Analyse medical, vocational and factual evidence to determine work capacity, suitable employment and ongoing entitlement outcomes. Manage reviews, disputes and escalated matters, working closely with key stakeholders and legal representatives to support robust and defensible decision-making. Provide technical guidance, coaching and support to Claims Professionals and Case Managers, driving consistency and capability across the team. Maintain strong governance, quality assurance and compliance standards, ensuring audit readiness and high-quality decision outcomes. Identify opportunities to improve processes, enhance decision quality and contribute to continuous improvement initiatives across the work capacity function. Monitor trends, risks and emerging issues to support effective claims strategies and positive recovery and business outcomes. What You'll Bring Experience Proven experience in workers compensation claims, work capacity, technical specialist, injury management or self-insurance environments. Strong understanding of NSW Workers Compensation legislation, guidelines and standards of practice. Experience assessing complex medical and vocational evidence. Demonstrated experience managing reviews, disputes and technically complex claim matters. Ability to make sound, evidence-based decisions and communicate outcomes clearly and confidently. Experience providing technical support, coaching or mentoring to claims professionals is highly regarded. Skills Advanced legislative interpretation and decision-making capability. Strong analytical and critical thinking skills. Excellent written communication and decision-writing skills. Stakeholder management and influencing capability. Governance, compliance and risk management awareness. Continuous improvement mindset. Ability to work autonomously while managing competing priorities. Qualifications A qualification in Health, Allied Health, Nursing, Rehabilitation, Human Resources, Business or a related discipline will be highly regarded. Why This Role? This is more than a traditional work capacity role. You'll be entrusted with ownership of complex determinations, influence claim strategy and act as a key technical resource within the business. If you enjoy interpreting legislation, navigating complex evidence and supporting others to make quality decisions, this role offers the opportunity to make a genuine impact while further developing your technical expertise. Our Culture Our people are at the heart of everything we do. We foster a supportive, inclusive culture where wellbeing, flexibility and professional growth are genuinely valued. Whether you're ready for a new challenge or looking to take on more responsibility, you'll have opportunities for peer-to-peer collaboration with experienced professionals, the opportunity to work across a wide range of insurance and claims disciplines, and access to further career pathways across our business. As part of this team, you'll have a comprehensive toolkit of technology, best practices and industry knowledge to help you succeed and grow. From AI-powered solutions and digital transformation to data-driven decision making, we're investing in technology that improves experiences for customers while empowering our people to focus on meaningful, high-value work. At DXC, youâll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day. If you're looking for purposeful work, opportunities to grow, and the chance to be part of a team that genuinely cares about its people, DXC's Insurance business offers a rewarding career where you can make a real impact. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the âbring your whole-self to workâ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Weâre committed to fostering an inclusive environment where everyone can thrive At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Weâre committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Technical Facilities Manager
BGIS · Posted today
About the role
Description Technical Facilities Manager â Epping Location: Epping, VIC Company: BGIS, High Profile Market Environment Employment Type: Full Time, Permanent, On-Site Other Information: Free Onsite Parking, flexible start and finish times available within core business hours, minimal after-hours on-call requirements We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. About BGIS BGIS is a global provider of integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on our collaborative and inclusive culture, and on maintaining high standards of safety, quality, and service. Purpose of the Role BGIS is looking for an experienced Technical Facilities Manager to oversee facilities maintenance at a large, high-activity operational precinct in Melbourne's north. Reporting to the Account Manager, you'll make sure critical infrastructure, systems and assets perform reliably, so the siteâs busy operations can run with as little disruption as possible. This is a highly client-facing role, combining technical problem-solving with strong stakeholder engagement. You'll work closely with the client, vendors and technicians to deliver safe, well-planned maintenance across the site. You'll be joining a lovely team who work well together and have a great rhythm. We'd love to welcome a diligent team player who values collaboration and enjoys contributing to a cohesive and positive team culture. Key Responsibilities Oversee delivery of the Facilities Maintenance Services Agreement, making sure contractual KPIs are consistently met. Provide technical input and solutions to maintain, repair or improve critical infrastructure, systems and assets. Respond promptly to asset outages and site disruptions, coordinating effective solutions. Support maintenance planning and programming, including resource allocation. Manage vendor contracts and subcontractor performance in line with contract and BGIS requirements. Develop scopes of work and manage approved quotes through to completion, with clear documentation. Support budgets, invoicing, payments and financial performance. Make sure vendors and technicians work safely using BGIS safety systems, including BSAFE and Ideagen. Engage closely with the client and stakeholders, preparing reports and running client meetings. Support site modifications with sound technical consideration. Mentor team members and support sustainability initiatives across the site. Education, Experience & Skills Essential: Relevant technical degree or trade qualification (Mechanical, Electrical or similar). Strong facilities management background, including large-scale maintenance and subcontractor management. Proven technical capability across building services, systems and assets. Sound financial and commercial understanding. Experience working within QA, WHS and environmental systems. Excellent client relationship and stakeholder engagement skills. A diligent, organised and collaborative approach. Proficiency in Word, Excel, Outlook and CMMS platforms. Desirable: Post-trade qualification (Engineering Certificate or Associate Diploma). Knowledge of central plant and complex operating systems. Experience with collaborative or alliance contracting and cost optimisation. Environmental, ESD or energy management experience. Qualifications in Facilities Management. Workplace Flexibility This is a full time, permanent position based 100% on-site in Epping . Why Join BGIS? Key Benefits Include: â Spot recognition vouchers and $2,000 employee referral bonus. â Access to Flare for discounts across retailers, energy, utilities & much more! â Fitness Passport (access for you and your family to gyms and aquatic centres nationwide), employee discounts, and optional yearly paid flu vaccination vouchers. â AFR Best Places to Work 2024 & 2025. â Winner of Inspiring Workplaces Award 2025. â Endorsed by Work180 as an employer of choice for women. â Recognised by WORK180 as a Top 5 Employer for career development opportunities. â Career progression through secondments & internal mobility. â Health perks including EAP, wellness programs & flu vaccinations. BGIS is a global provider of facility management, energy and sustainability, project delivery, asset management, and technical services. We employ over 12,000 people worldwide and manage over 50,000 diverse facilities, including critical environments such as data centres. Our clients span sectors including Healthcare, Government, Higher Education, and Utilities. How to Apply If you are a proactive, skilled, and engaging Technical Facilities Management professional looking to join a forward-thinking company, we would love to hear from you! BGIS is an equal opportunity employer and we warmly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. Eligibility To be successful in the role, applicants must have full working rights in Australia. Please note this is a drug and alcohol free site , and the successful applicant will be subject to random testing. Apply Now Be part of a workplace that values diversity, safety, sustainability, and belonging. Explore more opportunities at https://apac.bgis.com
Technical Manager
One Harvest ELMO · Posted 1 days ago
About the role
Introduction Technical Manager About the Role We are seeking an experienced Technical Manager to lead Food Safety and Quality at our Brisbane site. This is a key leadership role responsible for ensuring our products meet the highest standards of safety, quality, and compliance. Reporting to the Site Manager and General Manager of Technical, you will lead the site technical function, drive audit readiness, and embed a strong food safety culture. Key Responsibilities Lead the site Food Safety & Quality team Manage and maintain FSQMS (HACCP, GMP, allergen, hygiene systems) Ensure compliance with regulatory, customer, and GFSI standards Lead internal and external audits Drive root cause analysis and corrective actions Oversee CCP/QCP systems and technical data integrity Partner with Operations and NPD Deliver training across site Build stakeholder relationships About You 5 years FMCG food manufacturing experience HACCP, GMP, retailer standards (Coles/Woolworths/BRC) Leadership experience Strong problem solving and communication skills Why Join Us Leadership impact role Strong safety and quality culture Career development opportunities Zero Harm commitment It's really no secret, our people are at the heart of everything we do - that's what makes us One Harvest! Our ambition is to help people live better lives, an ambition that which ranges from the yummy & healthy foods we source, grow & harvest to providing meaningful employee experiences. We have 1,000 talented team members across Australia & every one of us is passionate about innovation, sustainability & quality. Grow with OH An opportunity to advance your skills and capability working alongside industry professionals A genuine career path for goal oriented people A collaborative team environment with a dynamic company in a high-growth sector The chance to contribute to a company that is making a real difference in the lives of Australians What we are proud of One Harvest are industry leaders in the Fresh Food/ FMCG industry with more than 25 years of experience. We proudly grow, harvest, process & supply fresher, healthier, easy everyday foods for everyone through our unique & value add produce into supermarkets & green grocers around the country. Belonging One Harvest is an inclusive, equal opportunity workplace where individual strengths are valued, leading to increased diversity & innovation. A culture of inclusion leads to diversity of experience, perspective & thinking, creating an amazing place to work with better outcomes for our people & our customers. One Harvest is committed to fostering inclusion & belonging through our work, & our people are encouraged to bring their whole self to work. Ready to lead with impact? Apply now and be part of a business committed to Zero Harm and food excellence. Description Technical Manager: Lead Food Safety & Quality at our Brisbane site, ensuring compliance, audit readiness, team leadership, and a strong food safety culture.
Technical Manager
One Harvest ELMO · Posted 2 days ago
About the role
Introduction Technical Manager About the Role We are seeking an experienced Technical Manager to lead Food Safety and Quality at our Brisbane site. This is a key leadership role responsible for ensuring our products meet the highest standards of safety, quality, and compliance. Reporting to the Site Manager and General Manager of Technical, you will lead the site technical function, drive audit readiness, and embed a strong food safety culture. Key Responsibilities Lead the site Food Safety & Quality team Manage and maintain FSQMS (HACCP, GMP, allergen, hygiene systems) Ensure compliance with regulatory, customer, and GFSI standards Lead internal and external audits Drive root cause analysis and corrective actions Oversee CCP/QCP systems and technical data integrity Partner with Operations and NPD Deliver training across site Build stakeholder relationships About You 5 years FMCG food manufacturing experience HACCP, GMP, retailer standards (Coles/Woolworths/BRC) Leadership experience Strong problem solving and communication skills Why Join Us Leadership impact role Strong safety and quality culture Career development opportunities Zero Harm commitment It's really no secret, our people are at the heart of everything we do - that's what makes us One Harvest! Our ambition is to help people live better lives, an ambition that which ranges from the yummy & healthy foods we source, grow & harvest to providing meaningful employee experiences. We have 1,000 talented team members across Australia & every one of us is passionate about innovation, sustainability & quality. Grow with OH An opportunity to advance your skills and capability working alongside industry professionals A genuine career path for goal oriented people A collaborative team environment with a dynamic company in a high-growth sector The chance to contribute to a company that is making a real difference in the lives of Australians What we are proud of One Harvest are industry leaders in the Fresh Food/ FMCG industry with more than 25 years of experience. We proudly grow, harvest, process & supply fresher, healthier, easy everyday foods for everyone through our unique & value add produce into supermarkets & green grocers around the country. Belonging One Harvest is an inclusive, equal opportunity workplace where individual strengths are valued, leading to increased diversity & innovation. A culture of inclusion leads to diversity of experience, perspective & thinking, creating an amazing place to work with better outcomes for our people & our customers. One Harvest is committed to fostering inclusion & belonging through our work, & our people are encouraged to bring their whole self to work. Ready to lead with impact? Apply now and be part of a business committed to Zero Harm and food excellence. Description Technical Manager: Lead Food Safety & Quality at our Brisbane site, ensuring compliance, audit readiness, team leadership, and a strong food safety culture.
Technical Account Manager
EFEX · Posted 2 days ago
About the role
Technical Account Manager | onPlatinum Great with clients and comfortable talking technology? This could be the perfect mix of both. Weâre looking for a Technical Account Manager to join our onPlatinum team on the Gold Coast . As part of efex , youâll take ownership of an established portfolio of clients, with a strong focus on the education sector. This is a role for someone who enjoys building genuine, long-term client relationships. Youâll become a trusted partner to your clients, helping them navigate their technology needs, supporting their IT strategy, and ensuring they continue to receive exceptional service. At its core, this is a relationship-focused role backed by a strong understanding of technology. Youâll be comfortable discussing IT environments and solutions, translating technology into practical outcomes and connecting clients with the right technical expertise when needed. Who We Are With over 20 locations across Australia and a strong national presence, efex is one of Australiaâs leading managed technology providers. We deliver right-sized solutions across IT, print, communications and security, helping businesses work smarter, stay connected, and grow with confidence. As part of the efex group, onPlatinum is our Gold Coast-based team, known for delivering exceptional customer service and trusted technology solutions to businesses throughout the region. By combining local expertise and relationships with the resources and capability of a national organisation, we offer the best of both worlds for our clients and our people. Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first- our clients and our team. The Role Sitting across account management, customer success and technology , this role is all about understanding your clients and becoming a trusted extension of their business. Youâll manage the overall client journey, from regular account reviews and technology planning through to coordinating escalations and identifying opportunities to improve their IT environment. Your focus will be on building strong, long-term client partnerships, understanding their evolving needs and identifying opportunities to deliver greater value over time. In This Role, Youâll: Manage and nurture an established portfolio of clients, with a strong focus on the education sector Build trusted, long-term relationships and become a key point of contact for your clients Develop a strong understanding of each clientâs business, IT environment, challenges and future priorities Translate technology requirements and solutions into clear, practical business outcomes Conduct regular client meetings and reviews, helping shape and progress their broader IT strategy Work closely with technical and service delivery teams to ensure a seamless client experience Manage client escalations, keeping clients informed and coordinating issues through to resolution Identify opportunities to improve client environments or introduce additional services where they add genuine value Support the onboarding and offboarding of clients alongside internal teams What Weâre Looking For Youâll be someone who is naturally relationship driven, commercially aware and comfortable operating within a technology environment. Ideally, youâll bring: Experience in account management, customer success, technical account management or a similar client-facing role Previous experience within an MSP, IT services or technology environment A solid understanding of the technology landscape and confidence discussing IT solutions with clients Excellent relationship-building skills with the ability to retain, nurture and grow client accounts The ability to understand client challenges and translate technical concepts into straightforward, business-friendly language Strong problem-solving skills and a proactive approach to client needs Commercial awareness and the ability to identify opportunities that deliver genuine value Excellent communication and presentation skills Strong organisation and time management, with the ability to manage multiple clients and priorities A collaborative approach and confidence working across technical, service and commercial teams Your Technology Knowledge Youâll bring a solid understanding of the technology landscape, with the confidence to have meaningful conversations with clients, understand their IT environment and connect technology solutions to their broader business needs. Youâll ideally be familiar with areas such as: Microsoft 365 and cloud solutions Cybersecurity Networking and infrastructure Backup and business continuity Managed IT services Technology upgrades and improvements What We Offer Competitive salary: based on skills and experience Established client portfolio: focus on building meaningful, long-term relationships rather than starting from scratch Supportive, down-to-earth culture: collaboration and respect are at the heart of efex and onPlatinum Birthday leave: take the day off on us Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing Career opportunities: grow your career across account management, technology solutions or leadership Local team, national backing: enjoy the close-knit environment of onPlatinum with the resources and opportunities of the wider efex group Variety and autonomy: take ownership of your client portfolio while being supported by technical, service and commercial teams Why Join efex? This is more than an account management role. Itâs an opportunity to become a genuine technology partner to your clients. Youâll have the chance to build meaningful relationships, understand your clientsâ businesses, and help shape technology decisions that make a real difference. And while youâll be part of the close-knit onPlatinum team , youâll have the scale, capability and career opportunities of the broader efex group behind you. If youâre a relationship-driven Account Manager or TAM who understands technology and gets genuine satisfaction from looking after clients for the long term, weâd love to hear from you. Apply now Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
Technical Manager SA/NT
Adbri · Posted 5 days ago
About the role
The Role Do you want to shape the quality and technical standards behind some of South Australia's and the Northern Territory's most important building projects? Adbri is looking for a Technical Manager to lead technical and quality performance across our concrete and quarry operations in South Australia and the Northern Territory. Based at our Thebarton office, you will report to the General Manager SA&NT. The role comes with a competitive remuneration package and a fully maintained company vehicle. You will own the quality and technical risk profile of the SA&NT business. You will make sure our products are competitive, consistent and compliant with the Adbri Quality System and relevant Australian Standards. You will do this by: maintaining a quality management system that adds value reviewing project specifications analysing test data optimising and maintaining mix designs You will also balance specification compliance with cost control. This means regularly analysing raw materials, plant capability, delivery processes and final product testing to find savings without compromising quality. Key Responsibilities Champion safety and sustainability within the team and the wider business Lead continuous improvement initiatives, including optimising mix costs Oversee a NATA-accredited concrete and aggregate laboratory Control product quality, and investigate customer complaints and quality issues through to resolution Identify and manage the technical risks the business is exposed to Review project specifications to make sure compliant product is supplied Ensure products meet specifications and relevant standards Provide technical support, training and advice to internal teams and customers Oversee the development of concrete mixes and the quarry product range Maintain ISO 9001 compliance for the manufacture of concrete and quarry products What You Will Bring Essential Previous experience in a similar technical or quality role, ideally in the construction materials industry People management experience Strong analytical skills, with the ability to turn complex data into clear, usable management information Commercial awareness, including the ability to identify, raise and manage the financial and contractual impacts of product-related decisions Experience working with customers and suppliers to deliver budgeted strategic outcomes Excellent interpersonal and communication skills A collaborative, innovative approach Proficiency in Microsoft Office Desirable Tertiary qualifications in engineering or science Competency in Command software (concrete production) Basic knowledge of SAP Basic knowledge of Questlab Creating and Supporting a Diverse Workforce Adbri recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to respond to the challenges facing our industry. We are committed to increasing diversity within our workforce and our industry as a whole and as such, we welcome and strongly encourage applications from women and Indigenous people. Our Business Adbri is a leading supplier of premixed concrete, aggregates and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries in South Australia, Northern Territory, Queensland, Sydney and Melbourne metropolitan areas and northern New South Wales, Adbri supplies quarry products and premixed concrete customers at exacting standards. Adbri is a constructions materials and industrial minerals manufacturing company who has been building a better Australia since 1882. Adbri's portfolio of respected brands employs over 1500 people nationally and provides the cement, lime, concrete, aggregates, concrete products and industrial minerals that allows us to be always ready for the next challenge.
Technical Manager SA/NT
Adbri Concrete · Posted 6 days ago
About the role
The Role Do you want to shape the quality and technical standards behind some of South Australia's and the Northern Territory's most important building projects? Adbri is looking for a Technical Manager to lead technical and quality performance across our concrete and quarry operations in South Australia and the Northern Territory. Based at our Thebarton office, you will report to the General Manager SA&NT. The role comes with a competitive remuneration package and a fully maintained company vehicle. You will own the quality and technical risk profile of the SA&NT business. You will make sure our products are competitive, consistent and compliant with the Adbri Quality System and relevant Australian Standards. You will do this by: maintaining a quality management system that adds value reviewing project specifications analysing test data optimising and maintaining mix designs You will also balance specification compliance with cost control. This means regularly analysing raw materials, plant capability, delivery processes and final product testing to find savings without compromising quality. Key Responsibilities Champion safety and sustainability within the team and the wider business Lead continuous improvement initiatives, including optimising mix costs Oversee a NATA-accredited concrete and aggregate laboratory Control product quality, and investigate customer complaints and quality issues through to resolution Identify and manage the technical risks the business is exposed to Review project specifications to make sure compliant product is supplied Ensure products meet specifications and relevant standards Provide technical support, training and advice to internal teams and customers Oversee the development of concrete mixes and the quarry product range Maintain ISO 9001 compliance for the manufacture of concrete and quarry products What You Will Bring Essential Previous experience in a similar technical or quality role, ideally in the construction materials industry People management experience Strong analytical skills, with the ability to turn complex data into clear, usable management information Commercial awareness, including the ability to identify, raise and manage the financial and contractual impacts of product-related decisions Experience working with customers and suppliers to deliver budgeted strategic outcomes Excellent interpersonal and communication skills A collaborative, innovative approach Proficiency in Microsoft Office Desirable Tertiary qualifications in engineering or science Competency in Command software (concrete production) Basic knowledge of SAP Basic knowledge of Questlab Creating and Supporting a Diverse Workforce Adbri recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to respond to the challenges facing our industry. We are committed to increasing diversity within our workforce and our industry as a whole and as such, we welcome and strongly encourage applications from women and Indigenous people. Our Business Adbri is a leading supplier of premixed concrete, aggregates and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries in South Australia, Northern Territory, Queensland, Sydney and Melbourne metropolitan areas and northern New South Wales, Adbri supplies quarry products and premixed concrete customers at exacting standards. Adbri is a constructions materials and industrial minerals manufacturing company who has been building a better Australia since 1882. Adbri's portfolio of respected brands employs over 1500 people nationally and provides the cement, lime, concrete, aggregates, concrete products and industrial minerals that allows us to be always ready for the next challenge.
Technical Account Manager
Mindbody · Posted 6 days ago
About the role
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. JOB FAMILY SUMMARY: The Account and Implementation Management Team provides a wide range of services to Mindbody customers who wish to engage with a single-point-of-contact for their account and complex technical management needs. The team also provides support for multiple types of one-time project engagements from site redesigns to mass data changes within the software. JOB SUMMARY: A Technical Account Manager (TAM) provides technical and account management support to their assigned base by gaining a deep understanding of a customer's business model, data, and integration needs to develop solutions that meet the customer's needs within the software and improve efficiencies. The incumbent is required to develop relationships with both customers and internal resources to ensure a customer's success, drawing on strong technical fluency (APIs, SQL, data analysis) alongside account management skill. The TAM is responsible for managing the customer experience by educating customers on best practices, acting as their liaison for all things Mindbody â including technical and integration matters â and delivering services in a way that our customers are delighted to do business with Mindbody. MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree or equivalent experience, preferably in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent hands-on experience. Three (3) years of experience in a client facing, high-level role such as solutions engineering, technical account management, or implementation. Demonstrated hands-on SQL experience (writing and troubleshooting queries) and working familiarity with APIs (able to read documentation and translate technical discussions between customer developers and our API team). Project management or coordination experience preferred. Prior experience with Mindbody's core software products is a nice to have; strong technical aptitude and ability to ramp quickly on new platforms and technical stacks is required. Demonstrated ability to quickly learn and acquire new industry, company, product, or technical knowledge and best practices. Excellent time management and organizational skills, ability to prioritize and use time effectively and efficiently across a broad range of activities and projects at any given time; ability to meet internal and external deadlines. Excellent verbal and written communication skills, with the ability to communicate in a clear, concise, and understandable manner, including translating technical concepts (API behavior, query logic, integration architecture) to a non-technical audience. Demonstrated ability to mitigate and take ownership of escalated and complex technical and account issues with confidence, patience, and professionalism. Ability to use strong problem-solving skills, quick-thinking, expectation setting, and use of independent judgement when making decisions that have a technical or business impact on customers and Mindbody. Experience writing technical procedures, documentation, or integration specs, and presenting information in response to customer questions in one-on-one and group settings. Ability to collaborate cross-functionally with all levels of internal customers â including engineering and product teams â from front-line staff to senior-level leadership in a tactful and professional manner and recognizes the importance of building professional and positive working relationships. Demonstrated ability to provide support to customers in advanced and complex technical situations, facilitating change management as needed. JOB DESCRIPTION Ability to share feedback and suggestions internally to improve processes, products and services while advocating for customer needs. Required experience with: SQL (querying, data troubleshooting/analysis) Application Integration Programming (API) â able to understand and translate technical API discussions between a customer's developers and Mindbody's API team; comfortable reading API documentation, requests, without hands-on development work Experience with any of the following is preferred: Partner Solutions Cross-Regional implementation and support Datashare implementation and support Mindbody core or add-on products PRINCIPAL DUTIES AND RESPONSIBILITIES: Build and maintain a strong foundation of technical knowledge around Mindbody products, partners,and services. Manage a designated complex portfolio of customers as assigned. Use advanced product and technical knowledge to educate customers on product features, API/integration options, or additional services to meet their needs; assist them with gaining additional value and knowledge of the product and services. Act as a single point of contact to coordinate resolution of basic and complex customer inquiries, including API, data, and integration issues, by gathering information to identify and assess the nature of the problem; escalate issues to a higher-level of technical support or engineering, as needed. Identify gaps in a customer's workflows, site setup, integrations, and product usage, to develop technical and process solutions that support a customer's business objectives and educate them on best practices. Accurately track time spent on customer engagements, technical support interactions, account progress and milestones consistent with current and future department procedures and KPIs; responsible for individual metrics and department goals set by Mindbody leadership. Act with a sense of urgency and professionalism while engaging with customers and meeting internal and external deadlines; follow through on all assigned action items. Collaborate internally â including with engineering, product, and data teams â to develop and share best practices and technical knowledge that will better support customers. Advocate and communicate opportunities for development to management with a solution-oriented mindset when technical issues or process changes are needed to support a better customer experience. All other duties as assigned. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Ability and willingness to travel, as needed, to customer locations. Flexibility of work schedule as required by designated customer base. This role regularly utilizes a computer, including the use of a monitor, mouse and keyboard. The noise level in the work environment is usually moderately noisy and may have frequent interruptions or distractions. SCOPE OF SUPERVISION/AUTHORITY: Duties are performed under limited supervision. Often responsible for planning and organizing their own work, which will be directly related to general business operations of the company or its customers. Will receive training and guidance from manager as needed. Individual contributors will be required to regularly exercise discretion and independent judgment with respect to matters of significance. No direct management responsibility.
Technical Manager - Liability Specialist
Haylo People · Posted 7 days ago
About the role
HAYLO People are experts in Personal Injury and General Insurance recruitment . We are partnered with a with an international organisation with a long-term government contract, looking for a Technical Manager to work closely with claims teams, providing technical guidance, coaching and support across complex long-tail claims, along with run process improve projects also. This is a great opportunity for an experienced liability claims professional who enjoys coaching and developing others, providing technical advice, improving processes and influencing claims outcomes , rather than managing a dedicated claims portfolio. The role will see you act as a key technical referral point, supporting teams with complex coverage issues, policy interpretation, claims strategy, dispute resolution and settlement negotiations, while also identifying opportunities to improve processes and team capability. Key responsibilities: Provide expert advice on complex insurance coverage issues and policy interpretation. Act as the key internal referral point for technical and coverage queries. Coach and support claims teams on policy interpretation, exclusions and resolution strategies. Support claims teams with settlement negotiations and dispute resolution. Identify trends, risks and coverage gaps across the portfolio and provide recommendations. Build strong relationships across internal teams, external agencies and key stakeholders. Contribute to continuous improvement initiatives and enhance claims handling capability. Skills and Experience: We are looking for someone with strong long-tail claims and technical insurance experience , ideally across areas such as Public Liability, Personal Injury, Sensitive Claims, Property, Motor, Product or Cyber. Previous coaching, mentoring or technical referral experience would be highly regarded. Why you will love this role: Base salary of up to $150,000 Super Hybrid working â up to 2 days a week in Sydney CBD or Parramatta Long-term government contract Technical/coaching focused role â no dedicated claims portfolio Opportunity to influence claims strategy, capability and process improvement Positive and engaged team with strong career growth opportunities We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles. For more information please reach out to Dominic Sheppard - [email protected]
Technical Account Manager
First Focus · Posted 8 days ago
About the role
Own the relationship. Shape the strategy. Make IT matter. First Focus is Australiaâs best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the 1 MSP in Australia, which in tech years is basically a lifetime. We have over 330 staff across Australia, New Zealand and the Philippines, and after 15 years of steady growth we are still expanding. We are informed, aligned, supportive and we reward performance. We hire smart people, give them real responsibility, and back them properly. No politics. No smoke and mirrors. Just good people doing meaningful work. The Role This is not a âswing by once a quarter and ask if everything is fineâ kind of gig. As a Technical Account Manager at First Focus, you are the trusted advisor for a portfolio of small and mid-market clients. You sit comfortably between technology and business, translating complexity into clarity and helping clients make smart commercial decisions about their IT. You are technically capable, commercially sharp, and you know how to run a room. You can talk infrastructure, cloud and security with engineers, then switch gears and discuss risk, ROI and roadmap priorities with customers from IT management to the C-Suite without breaking stride. You will: Act as the primary technical and strategic advisor for your client portfolio Lead QBRs, roadmap planning sessions and business reviews that actually mean something Translate technical recommendations into practical business outcomes Identify opportunities for security uplift, infrastructure improvement and smarter investment Work closely with engineering and service teams to ensure commitments are delivered Build long-term, trusted relationships where clients feel genuinely supported Why Youâll Love It Here Real ownership of your accounts, not a revolving door Autonomy to make decisions, backed by experienced leadership Engineers who know what they are doing and actually answer the phone A culture that encourages you to Wow the Customer, not just keep them quiet Hybrid working in Melbourne that respects life outside work Requirements What Weâre Looking For Experience as a Technical Account Manager, IT Consultant or similar role in an MSP or complex multi-client environment Strong technical foundation across infrastructure, cloud, security and modern workplace Confident communicator with IT stakeholders and C-suite executives Solid commercial awareness, comfortable discussing budgets, value and long-term planning Calm, solutions-focused mindset when things get complex Clear communication, strong ownership and reliable follow-through Someone who aligns with our values Benefits First Focusâ values are based around keeping everyone informed, aligned, supported and rewarding performance. We do not just talk culture. We live it. Competitive salary package including up to $130,000 other benefits Free access to Uprise, 1:1 coaching with qualified psychologists or counsellors Flexible working for work-life balance âNever Stop Growingâ: 10 paid study days per year, exam fees paid, pay rises for certifications (conditions apply) Weekly internal training and access to our learning library FastTrack mentoring program MAD Council, focusing on equality, charity and the environment Tesla company car option (conditions apply) Regular social events and a genuinely great team culture Weâre not looking for someone to manage accounts. Weâre looking for someone clients trust when decisions matter. If that sounds like you, we should probably meet. Learn more about First Focus and our values at https://www.firstfocus.com.au/about-us/. Neurodiversity: First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills. AI in Recruitment: We use AI-assisted recruitment tools to support application review. These tools do not make hiring decisions. All applications are handled by our recruitment team in compliance with the Philippine Data Privacy Act.
Technical Change Manager
Hudson · Posted 8 days ago
About the role
About the opportunity A Queensland Government department is delivering a major, department-wide transformation of how information and records are managed. The program will affect every staff member, introducing new technology, modern ways of working and stronger recordkeeping practices across the organisation. Weâre looking for an experienced Technical Change Manager to be the key link between IT and the business. Youâll build trusted relationships with executives and business leaders, represent stakeholder needs throughout delivery, and drive engagement and adoption so the organisation gets real value from its technology investment. What youâll be doing Act as the primary point of contact between IT program teams and business areas, building strong relationships with executives and key stakeholders. Partner with business leaders to understand strategic priorities and operational challenges. Develop and deliver stakeholder engagement and communication strategies, including running champions networks, communities of practice, workshops and executive briefings. Identify stakeholder impacts and resistance points, and design engagement approaches that support implementation and business readiness. Lead change, training and workforce readiness activities for new systems and business processes. Manage stakeholder concerns and escalations, and broker solutions where business requirements clash with technical constraints. Monitor adoption outcomes and stakeholder satisfaction, and report on engagement effectiveness. What youâll bring Significant experience on large, complex digital transformation programs, in stakeholder engagement, business relationship management, change or technology delivery. Strong executive-level engagement skills and a track record of building trust and credibility with IT and business leaders. Proven experience delivering change and business readiness for technology solutions. Experience facilitating governance forums, steering committees and executive briefings. The ability to work autonomously in a small team. Excellent written and verbal communication skills. Highly regarded Prosci or equivalent change management certification, and/or project management certification. Experience with records management, EDRMS or information management system rollouts. Queensland Government experience. Please note: The successful candidate will need to complete a criminal history check. If you have lived in New Zealand for 12 months or more since the age of 16, a New Zealand police check will also be required. How to apply Click Apply to submit your CV, or contact Jacqui Ridley at [email protected] for a confidential discussion. Diversity, Equity & Inclusion at Hudson Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiencesâbecause when different voices come together, amazing things happen . Casual Loading Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles. Due to current Victorian labour hire licence restrictions, Hudson is not advertising, offering or accepting applications for contract, temporary or labour hire roles that are based in Victoria or otherwise connected to Victoria. This includes contract, temporary or labour hire roles where the candidate resides in Victoria, even if the role is based in another state. These restrictions do not apply to permanent or fixed term employment opportunities.
Technical Manager - Asphalt | Perth Relocation Opportunity
Downer Group · Posted 10 days ago
About the role
Downer's WA asphalt business is changing what its technical function does. Our two NATA accredited laboratories at Gosnells and Hope Valley each have a supervisor running the bench, supported by mobile testing capability across regional WA. With day-to-day operations in capable hands, the labs now need direct technical leadership and strategic management. We are looking for a Technical Manager to take the function beyond testing and turn it into a capability that wins work, protects margin and builds people. About the role Reporting to the Production Manager and acting as second in charge, you are accountable for all laboratory operations across both laboratories and our mobile capability. The operational needs of the labs are managed through your supervisors, which frees you to focus on what the function achieves: process control that shows variation as it happens, mixes that meet specification, perform on site and cost less to make, products of our own, and a lab business that grows. The role is autonomous in how it gets there. The first six months are spent establishing baselines and real numbers, with targets then set against those figures and a staged action plan agreed for delivery. What you will own Overall accountability for laboratory operations, NATA accreditation and quality systems, delivered through the laboratory supervisors Assessment and improvement of QA systems, moving from retrospective checking to process control charting, and holding material suppliers to account against their ITPs The mix design register and review cycle. Meeting specification is the floor, not the target. The work is designing the lowest cost mix that meets it and that crews can place and compact and customers want to buy again, then proving the saving against actual production cost rather than a model A proprietary product pipeline, with sustainability first: high RAP, warm mix, recycled and modified binders, and lower embodied carbon backed by an EPD An investigation into what an R&D capability would take, including WARRIP and AfPA funding channels, grants and university partnerships, with a recommendation either way Growth of external testing revenue through business development: identifying who is not being served well, building an offering around turnaround, NATA scope, regional coverage through Albany and technical advice, and owning the client relationships The case for bringing outsourced testing in-house, costed on equipment, NATA scope and technician time, and a continuous improvement approach across the labs applying Lean Six Sigma where it fits A training needs analysis, training plan and succession plan behind every critical position, so that no test and no site depends on one person Test methods, mix design approvals, laboratory systems, technician development and the decision to stop production or supply on technical grounds sit with you. Second in charge responsibilities bring exposure to pricing, tender review and capital cases. About you Deep expertise in asphalt and bituminous materials, mix design and MRWA specifications Current or recent NATA Approved Signatory for asphalt and bituminous materials testing Experience leading a NATA accredited laboratory or technical function under ISO/IEC 17025 A commercial mindset: you can cost a case, price an offering and hold a client conversation A track record of improving something, not just maintaining it Comfort with data, statistical process control and building the reporting that lets a team act on it Tertiary qualification in engineering, materials science, chemistry or a related field, or equivalent experience Current driver's licence and White Card Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance and above benchmark services. We also offer a range of benefits including: Tool of trade vehicle Relocation asstiance avaliable for interstate candidates seeking a career and lifestyle move to Perth WA Career development opportunities, including leadership programs like Thrive and Own Career Being part of an industry-leading company committed to safety, innovation and operational excellence Access to Perks@Downer, offering discounts on retail, travel and entertainment To join the Downer team please "apply now". We respectfully request no recruitment agency approaches. Please be advised that email applications will not be accepted.
Technical Program Manager
Triskele Labs · Posted 10 days ago
About the role
Triskele Labs is an Australian sovereign, independent, founder owned cybersecurity business, Melbourne CBD based, on a journey to be a leading provider of cybersecurity services done properly, built on purpose, culture and mission. We serve Government, Corporate and Enterprise clients across APRA regulated, highly regulated and public sectors while continuing to support the mid market. Our services span managed detection and response, digital forensics and incident response, penetration testing and governance, risk and compliance. We build the tools and automations that run those services ourselves, with AI at the centre of how we build, and this role is how that program gets prioritised, delivered and kept moving. The Technical Program Manager is an AI native role. Triskele Labs builds its internal tools and automations with AI doing the large majority of the work, and this role runs that program the same way: with AI as the primary instrument for analysis, planning, delivery management and reporting, and with a mandate to make the teams it works with faster. It is a forward looking, cutting edge role for someone who already works this way, not a program office role with AI added on. The role owns the internal build program: the internal tools the DevOps team builds and the automations the Workflow Automation team builds, typically five builds in flight at any time. Working closely with the CTO, the Technical Program Manager decides which tools and automations get built and in what order. From there the role owns the full lifecycle under Triskele Labs' secure software development lifecycle (SSDLC): discovery and planning with the SMEs who own the process, design with the engineers who will build it, agile delivery, testing and UAT, and implementation through to measured adoption. It is hands on. The Technical Program Manager does the business analysis on every build personally, using AI to map processes, draft and test requirements, model options, generate test plans and interrogate delivery data, and brings that same leverage to the teams. The role exists to speed delivery up by removing ambiguity, decisions and dependencies before they block a build. There are no direct reports; the role leads through the program. Compliance certification and non engineering internal projects sit with a separate Graduate Project Manager, whom this role will mentor on method and tooling. What you will do Prioritise with the CTO Maintain, with the CTO, a single prioritised forward plan of internal tooling and automation: what gets built, in what order and why Bring the analysis behind each decision, built with AI and checked by you: the problem it solves, who it affects, effort against value, dependencies, risk and what AI makes cheap to build that was not before Turn the agreed priorities into a program plan sequenced across the Workflow Automation and DevOps teams so builds do not compete for the same people Keep the backlog honest: retire items that no longer earn their place and surface new demand as it arises, including opportunities the teams' own AI tooling opens up and controls or process changes the compliance program needs built Discover and design with SMEs, AI first Run discovery with the SMEs who own the process: current state, pain points, target state, constraints and what success will look like, using AI to capture, structure and play back what they tell you Map the process and write the requirements so the team can build without re-discovery: user stories, data requirements, non functional requirements and acceptance criteria, drafted with AI, tested against the SMEs and refined until they are right Facilitate design sessions between SMEs and engineers, and use AI to prototype, mock and pressure test options in the room rather than in the next sprint Agree scope, plan, milestones and resourcing for each build before work starts Deliver through the SSDLC with AI native teams Run agile delivery for the Workflow Automation and DevOps teams with their leads, following Triskele Labs' SSDLC: planning, stand ups, reviews, retros, security gates and release readiness Understand how the teams build with AI, what makes them faster or slower, and shape the program around that rather than around a traditional engineering cadence Clear the path ahead of the teams: decisions made, SMEs available, dependencies resolved and acceptance criteria agreed before they become blockers Manage scope, change and dependencies across the five concurrent builds and keep the CTO and SMEs informed of progress, blockers and trade offs Plan and coordinate testing with the DevOps team, within the SSDLC: acceptance criteria agreed up front, AI generated test cases reviewed and run, UAT with the SMEs, defects triaged and closed Own implementation and go live: documentation (AI drafted, human checked), training, cutover, communication and a named owner for every tool and automation shipped Close each build with a review of what was delivered against what was scoped and how much faster it could have gone, and carry the lessons into the next one Govern, measure and accelerate Establish light, fit for purpose program governance (templates, stage gates, RAID log, reporting cadence) aligned to the SSDLC, built with AI and designed to speed delivery up rather than add steps in front of it Produce one internal program report on a regular cadence, generated from live delivery data, with status, risk and delivery metrics that the CTO and ELT use to make decisions Build and analyse the data behind delivery: dashboards, cycle time and throughput, trend and variance reporting, adoption after go live, and how much of each build AI carried Keep current on what AI and modern engineering practice make possible, trial new tooling and ways of working, and bring what works into the program and the teams Mentor a Graduate Project Manager on planning method, AI assisted ways of working and stakeholder management, and bring their projects into the program view where they touch the build teams Requirements What we are looking for Someone who already works AI first. The Technical Program Manager uses AI as the default way of gathering information, doing analysis, writing requirements, planning, making updates, drafting documentation and reporting, and treats a task done without it as the exception that needs a reason. They understand how engineering teams that build primarily with AI actually work, can hold a credible technical conversation with them, and are always looking for the next thing that will make them faster. This is a multi-faceted role. Strong business analysis underpins all of it: a program manager who cannot analyse a process, write requirements an engineer can build from and read delivery data critically will not succeed in it. Essential Demonstrated AI competency: uses AI tooling daily and expertly in their own work (analysis, requirements, documentation, test planning, reporting) and has worked with, or can credibly engage with, engineering teams that build primarily with AI 3 or more years in technical program, project or delivery management Demonstrated business analysis capability: requirements elicitation and documentation, user stories and acceptance criteria, options analysis, and the judgement to know when a problem needs a process fix rather than a tool Strong analytical and data skills: comfortable building and interpreting dashboards, cycle time and throughput metrics, trend and variance analysis and adoption tracking; able to interrogate data rather than take it at face value Technically fluent: able to hold a conversation about architecture, environments, integration, security controls and AI tooling with engineers without translation Experience shaping and prioritising a tooling, product or automation backlog with a technical executive, and articulating value, effort, dependency and risk trade offs clearly Experience running the full agile delivery lifecycle with software, platform or automation teams inside a defined secure development lifecycle: discovery and planning with SMEs, design, delivery, testing and UAT, implementation and handover to operation Proven ability to run concurrent builds with different stakeholders, switch between strategic and detailed work in the same day, and keep each on schedule Clear written and verbal communication across the full range, from engineering detail to a one-page ELT summary Influence without authority: a track record of getting commitments and decisions from peers and senior people who do not report to you A bias to removing friction: comfortable in a lean, fast moving business where governance must be proportionate, templates are built rather than inherited, and the role shapes its own operating model Desirable Hands on experience with agentic AI tooling, AI coding assistants or workflow automation platforms (for example n8n, Power Automate or similar), and a view on what is cheap and expensive to automate Experience with DevOps or platform engineering teams: CI/CD, release management, environments, and the difference between a prototype and a supportable internal tool Background in cybersecurity, managed services or another operationally intensive technology business where internal tooling directly affects service delivery Experience mentoring or developing junior project staff Change management experience: communication planning, training design, adoption measurement and sustaining change after go live Formal qualifications in project management (PRINCE2, PMP, MSP), business analysis (BABOK or IIBA) or agile delivery (Scrum, SAFe) Experience selecting and administering project portfolio tooling (for example Asana or Jira) and building automated reporting from it Benefits A new and strategic role with autonomy to shape what you build. This is an AI-native role. A high-trust, high-accountability culture and direct exposure to executive leadership. Competitive salary Investment in training, certification, and conference attendance. Hybrid working out of our Melbourne office. Access to Triskele Labs Benefits Program How to Apply Applicants should provide a CV and a short cover note addressing the essential criteria, including how they use AI in their own work today. Shortlisted candidates will complete a practical exercise using whatever AI tooling they choose: analyse a short process description, identify the tooling or automation opportunity, and produce a one page plan covering scope, requirements an engineering team could build from, delivery approach under an SSDLC, and how it would be tested and implemented. We will ask how it was produced as well as what it says. Triskele Labs is an equal opportunity employer. Applicants must have the right to work in Australia; some projects may require the ability to obtain an Australian Government security clearance.
Technical Event Manager
Apex Event Recruitment · Posted 10 days ago
About the role
The Company: A well established event production and audio visual supplier based in Brisbane is looking for an experienced Technical Event Manager to join their venue events team. Working across corporate events, conferences and live events within venue partner properties, the business provides technical production solutions across audio, vision, lighting, staging and broader event production. This is a great opportunity for someone who enjoys combining client service, event planning and technical production knowledge in a highly client facing role. Position Terms: Full Time Permanent Role Brisbane based position Salary: $90,000 to $110,000 plus super Venue based and client facing role Some onsite event work required The Role: The Technical Event Manager will be responsible for managing client enquiries and supporting the planning and delivery of events across venue partner properties. This role will act as a key point of contact for clients throughout the event planning process, helping them develop their event requirements, preparing quotations and recommending appropriate audio visual and production solutions. You will work closely with the Sales Manager, venue teams and internal technical and production teams to ensure every event is properly scoped, planned and handed over for successful delivery. While technical knowledge is important, this role has a strong focus on client relationships, customer service and creating practical event solutions that meet both the brief and budget. Key responsibilities will include: Act as a primary point of contact for clients holding events within allocated venues. Respond promptly and professionally to event and AV enquiries. Build strong relationships with clients, event organisers and venue teams. Understand client event objectives and translate them into suitable technical solutions. Maintain regular communication with clients throughout the planning process. Follow up quotations, event information and outstanding client requirements. Deliver a high standard of client service before, during and following events. Prepare quotations for AV equipment, technical labour and production services. Develop event solutions that meet client requirements and budgets. Recommend appropriate audio, video, lighting, staging and presentation solutions. Work with senior team members on larger or more technically complex proposals. Update quotations as event requirements change. Identify additional client requirements and ensure variations are documented and quoted. Develop a strong understanding of project costs and commercial considerations. Gather and document event schedules, room layouts and technical requirements. Prepare event floor plans, room layouts and basic equipment plans. Participate in client meetings, venue inspections and pre event planning sessions. Ensure event information is accurate and complete before handover to production teams. Communicate changes to event requirements across internal and venue teams. Identify potential technical, scheduling, access or venue issues early. Work closely with technical and production teams to support successful event delivery. Provide clear project handovers to operational and technical teams. Attend events where required to support clients and event delivery. Help resolve client issues quickly and professionally. Maintain accurate client, quotation and event records. Ensure information is entered correctly into CRM, quoting and production systems. The Candidate: The successful candidate will have experience within events, AV production, venue operations, hospitality, technical production or a similar client facing environment. You will be confident dealing directly with clients and venues and have a genuine interest in technical event production. This role would suit someone who understands the events environment and enjoys helping clients develop practical solutions while continuing to build their technical and commercial knowledge. The successful candidate will also have: Previous experience within events, AV production, venue operations or technical production. Strong client relationship and customer service skills. Confidence communicating with event organisers and venue stakeholders. A practical understanding or strong interest in audio visual and live event production. Knowledge across audio, video, lighting and staging would be highly regarded. The ability to understand client briefs and develop suitable production solutions. Experience preparing event quotations. Good commercial awareness and understanding of event budgets. Strong organisational and time management skills. The ability to manage multiple enquiries and events simultaneously. Strong attention to detail and accuracy. The ability to prepare or interpret basic event floor plans and room layouts. Strong communication and interpersonal skills. Confidence working with technical and non technical stakeholders. A proactive and responsive approach. Strong problem solving skills. The ability to recognise when additional technical input is required. Confidence using business software and the ability to learn AV quoting and event management systems. Previous experience working within hotels, conference venues or event spaces would be advantageous. A genuine passion for events and technical production. For more information regarding event positions follow us: LinkedIn: Apex Event Recruitment Facebook: Apex Event Recruitment If this role doesn't fit but if you are interested in Events positions in Australia, then please register your resume through our website: www.apexeventrecruitment.com.au Please note that this role will be subject to background checks and you must have the right to live and work in this location to apply for this job.
Technical Manager - Waste Recovery
Cleanaway Waste Management · Posted 12 days ago
About the role
Technical Manager - Waste Recovery We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. Join us and contribute to making a sustainable future possible, together! The Opportunity Provide technical leadership across two hazardous waste operations sites, helping translate complex chemistry into safe, compliant and commercially sound decisions. This is a visible, field-based leadership role across our Potassium Street and Krypton Street facilities. You will spend time in active operating areas, working directly with chemists, supervisors and frontline teams. Act as the principal technical adviser for waste treatment, acceptance and site operating decisions Lead integration between laboratory, technical and operations teams across multiple sites Assess waste streams, treatment capability and operational constraints to support safe processing decisions Coach technical teams on sampling, QA/QC practices and application of technical data Develop procedures and decision pathways that improve consistency and operational performance Contribute technical expertise to infrastructure, process improvement and site development initiatives About You You are a scientifically qualified technical leader who enjoys working close to operations and solving practical challenges. You can translate technical information into clear actions while building credibility with frontline teams. Degree in Chemistry, Applied Science or a closely related scientific discipline Experience applying chemistry within an industrial, environmental, hazardous materials or operational setting Strong understanding of sampling, laboratory analysis and QA/QC principles Demonstrated ability to interpret technical information and convert it into operational decisions Experience coaching, mentoring or providing technical leadership to others Knowledge of environmental compliance, waste treatment, chemical compatibility or related processing activities Why Join Cleanaway? We are Australiaâs largest company in this sector, providing essential services to millions of customers and communities nationally. Cleanaway is a national, high-growth, ASX-listed organisation with more than 10,000 employees. Our goal is to be recognised by our customers as the most innovative and sustainable waste management company, with industry leading HSE performance. Attractive salary package Career development opportunities Paid parental leave Great company benefits: Annual employee share plan offer, novated leasing, optional flu vaccinations, EAP access, discounts on private health insurance, company discounts much more! Our Process We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. Our recruitment process may involve checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right-to-work status. If you require any adjustments during the recruitment process, please contact us by emailing [email protected] . Join us on our exciting journey towards a sustainable future. Simply click the Apply button and let's make a positive impact together. Applications close: 30 Oct 2026 E. Australia Standard Time Vacancy no: 525245 Work type: Permanent - Full Time Location: Narangba QLD Australia Categories: Engineering, Scientific & Technical
Technical Product Manager
The Onset · Posted 12 days ago
About the role
Job Description Technical Project Manager â E-commerce & Digital Delivery North Sydney, NSW | $160,000 â $190,000 Super Own the technology. Drive digital delivery. Make a real impact. Are you a technically savvy Project Manager who understands how digital platforms work, thrives on solving complex challenges and isn't afraid to roll up your sleeves? We're partnering wiith an exciting to find an experienced Technical Project Manager who can take ownership of its e-commerce platform, drive technology initiatives and ensure seamless delivery across digital projects. This isn't your typical Project Manager role. We're looking for someone who brings genuine technical credibility, strong e-commerce experience and the confidence to challenge requirements, manage external development partners and translate business objectives into practical technology solutions. If you've previously worked as a Developer, Technical Lead, Technical Product Owner or hands-on Technical Project Manager, this could be the opportunity you've been looking for. The Opportunity Based in North Sydney, you'll play a pivotal role in managing and enhancing the digital platform, working closely with business stakeholders, external development agencies and technology partners. You'll be responsible for ensuring projects are technically sound, commercially viable and delivered to a high standard. With no internal development team, you'll become the critical link between business requirements and technical execution, taking genuine ownership of outcomes rather than simply managing timelines. What You'll Be Doing Own digital delivery: Take responsibility for the e-commerce website, its ongoing enhancements and technology delivery initiatives. Provide technical leadership: Understand APIs, integrations, application architecture and technical dependencies to confidently challenge solutions and identify potential issues. Manage external development partners: Coordinate agencies, oversee deliverables, challenge estimates and ensure quality, accountability and value. Drive end-to-end project delivery: Manage requirements, scope, budgets, timelines, risks and stakeholder expectations. Own release management: Coordinate internal releases, oversee testing, validate functionality and ensure changes meet business and operational requirements. Translate business needs into solutions: Work with stakeholders to refine requirements, identify improvements and recommend smarter ways of delivering outcomes. Strengthen delivery practices: Introduce practical structure, governance and processes to improve consistency and execution. Maintain exceptional quality: Ensure digital releases are accurate, thoroughly tested and delivered with meticulous attention to detail. What We're Looking For We're looking for a technically mature professional who combines strong delivery capabilities with a genuine understanding of e-commerce technology. Essential experience: Proven experience as a Technical Project Manager, Technical Product Owner, Technical Delivery Manager or similar. Strong background delivering e-commerce platforms, websites or customer-facing digital products. Solid understanding of software development lifecycles, APIs, integrations and application architecture. Demonstrated experience managing external software development agencies or technology vendors. Hands-on experience coordinating testing, UAT, release management and production deployments. Strong capability in project scoping, budgeting, estimation and stakeholder management. Confidence to question technical recommendations, challenge assumptions and propose better solutions. Exceptional attention to detail and a strong sense of accountability. Highly regarded: Previous experience as a Software Developer, Technical Lead or Solutions-focused professional. Experience working in environments with formal governance, compliance or regulatory requirements. Exposure to both Agile and traditional project delivery methodologies. Experience balancing technical delivery responsibilities with product ownership. You don't need to be coding every day, but you do need to understand what good engineering and technical delivery look like. What Will Make You Successful? You'll be someone who: Takes ownership rather than waiting for direction. Can confidently engage with developers and technical specialists. Understands the bigger picture while never overlooking the finer details. Is comfortable being hands-on with testing, releases and delivery activities. Brings practical solutions, sound judgement and a continuous improvement mindset. Enjoys working in a collaborative, established business environment where quality and reliability matter. Why Consider This Opportunity? Genuine ownership: Take responsibility for a customer-facing e-commerce platform and influence how it evolves. Technical autonomy: Use your experience to shape solutions, challenge thinking and improve delivery outcomes. Visible business impact: Work on digital initiatives where your contribution makes a tangible difference. Collaborative environment: Join an established organisation that values maturity, accountability and attention to detail. Competitive remuneration: Indicative salary of $160,000 â $190,000 Super, depending on experience. Ready to Take Ownership? If you're a technically strong Project Manager or Product Owner who wants more than simply tracking project milestones, we'd love to hear from you. This is an opportunity to combine your technical expertise, commercial judgement and delivery experience in a role where you can genuinely make your mark.
Technical Success Manager
Darktrace · Posted 12 days ago
About the role
Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day. Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI. Today, our customers depend on us to stay ahead. At Darktrace, we are energized by that responsibility. We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked. We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves. We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them. Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast &xa;&xa; Job Description: About the Role The Technical Success Manager (TSM) is a high-impact customer-facing role for someone who enjoys combining technical depth, customer advocacy, and commercial awareness to help customers get lasting value from cybersecurity technology. In this role, you will partner with security, IT, and technical stakeholders to turn deployment into meaningful adoption, helping customers embed the platform into daily security operations, reduce risk, and achieve measurable outcomes. You will work closely with Account Executives, Solutions Engineering, Professional Services, Support, and Renewals , bringing a clear technical view of customer health, adoption progress, risks, and renewal readiness . Key Responsibilities Build trusted relationships with customer security and IT teams, understanding their priorities, workflows, and success outcomes. Create practical technical success plans that help customers adopt the platform, reduce risk, and realise measurable value. Identify high-value use cases that make the platform part of everyday security operations. Use product usage, engagement, and health indicators to spot adoption gaps, underutilisation, and retention risks early. Guide customers through the transition from deployment to active use, accelerating Time-to-Value and reducing handover friction. Lead mitigation planning for technical blockers, integration challenges, operational gaps, and customer health risks. Bring clear technical health insights into renewal readiness, QBRs, growth discussions, and account strategy. Surface technical opportunities that support expansion, upsell, and cross-sell activity in partnership with the Account Executive. Champion the voice of technical users by ensuring product feedback, risks, and success requirements are visible internally. What Success Looks Like Customers are healthier, more engaged, and prepared for renewal and expansion . Technical risks are identified early and managed before they affect confidence or outcomes. Customers reach value faster after deployment or major use case activation. You are recognised by customers and account teams as a trusted, practical technical advisor. About You You have 3 years' experience in a technical, customer-facing role such as Customer Success Manager, Technical Success Manager, Technical Account Manager, Technical Consultant, Product Specialist, or similar. You understand enterprise cybersecurity, networking, cloud, SaaS, or infrastructure environments. You know how to drive adoption, retention, technical value realisation, and customer health improvement. You can translate complex technical concepts into clear, practical guidance for customers and internal teams. You are confident engaging with security engineers, SOC analysts, system administrators, technical leaders, and executives. You bring strong communication, presentation, stakeholder management, and cross-functional collaboration skills. Experience with security operations, SOC workflows, threat detection, or incident response use cases is desirable. Familiarity with customer success platforms, health scoring, adoption analytics, and renewal governance is advantageous. Why This Role Matters This is an opportunity to sit at the centre of customer value, technical strategy, and retention, helping customers turn powerful cybersecurity technology into sustained operational impact. &xa;&xa; As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability. &xa;&xa; Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.
Companion Animal Nutrition Technical Manager
s8 · Posted 13 days ago
About the role
Why Youâll Love This Role (The "Why") Have you ever wished you could take the deep clinical science of pet nutrition, strip away the corporate red tape, and build something extraordinary from the ground up? Usually, when you hear "ground-floor opportunity," it means joining a scrappy start-up where youâre fighting for budget and praying the coffee machine works. Not here. This is the ultimate career unicorn: a genuine ground-floor opportunity to launch, shape, and build a new companion animal nutrition portfolio across New Zealandâbacked by the muscle, R&D, and financial firepower of a massive, globally respected animal health powerhouse. Here is why youâll want to jump out of bed for this one: You won't be cog 47 in a giant machine. You will be the resident subject matter expertâthe go-to technical brain and scientific voice for the entire New Zealand business. This is a rare chance to leave your fingerprints on a burgeoning business unit. Youâll have the autonomy to build the strategy, educate the market, and watch your work turn into tangible commercial success. Partner with brilliant minds across more than 100 countries while working within a fast-growing, award-winning local team that genuinely loves what they do. You get the agility and thrill of building something new, combined with a very generous package . What Youâll Be Doing (The Mission) In short: you are the bridge where hard nutritional science meets real-world commercial magic. Reporting directly to local leadership and collaborating with regional and global teams, you will: Lead the scientific communication strategy across New Zealand, translating complex nutritional data into compelling, practical insights for vets, nurses, and pet owners. Empower the sales, marketing, and veterinary services teams. Whether itâs technical training, product launches, or tricky clinical queries, youâre their secret weapon. Step out from behind the desk and into the industry. Youâll build high-trust relationships with veterinary Key Opinion Leaders (KOLs), universities, and industry bodies as the face of our nutrition portfolio. Work closely with product development and marketing to identify market gaps, shape new product introductions, and ensure technical excellence in everything we bring to clinic shelves. Who Weâre Looking For (You!) Youâre equal parts science nerd and people person. You can happily dissect amino acid profiles and macronutrient digestibility at 9:00 AM, and then hold a room of busy veterinary professionals captivated over lunch at 12:00 PM. A degree in Veterinary Science, Animal Science, Veterinary Nutrition, or a closely related technical field (post-graduate qualifications in nutrition will earn you serious bonus points!). Proven experience in companion animal health or pet nutritionâideally sitting at the intersection of technical advisory, clinical practice, and commercial execution. You have a knack for taking dense scientific literature and turning it into engaging stories, presentations, and strategies that actually stick. You are proactive, commercially savvy, and excited by the idea of rolling up your sleeves to grow a brand-new vertical. How Youâll Be Rewarded Great talent deserves great rewards. Alongside the career-defining experience of building a portfolio from the ground floor, youâll receive: A standout financial package: A generous base salary, complemented by a highly generous bonus and benefits like Car and Insurance An enviable culture: Join a certified Great Place to WorkÂź where collaboration, autonomy, and work-life balance aren't just buzzwords on a wall. Global career pathways: When you succeed in a global organisation of this scale, the doors for future international or leadership growth are wide open. Ready to Lead the Pack? If youâre ready to step into the spotlight as New Zealandâs go-to pet nutrition guru and build something special with a global leader, letâs chat. To apply or have a confidential discussion: Send your CV through via the Apply button, or reach out directly to Megan Planteras at S8 Expert Recruitment Solutions for a confidential, no-strings-attached conversation or call Shannon Wood on 64 9 888 5143 about the role and the company behind it.
National Technical Manager - Workers Compensation
zenergy JobAdder · Posted 14 days ago
About the role
ASX listed, this organisation is one Australiaâs leading distributors and service providers across all things retail. An extensive supply chain connects suppliers with local businesses and communities across the country. A business genuinely committed to Human-Centric Care, moving beyond compliance to deliver purpose-led outcomes that place people at the heart of their journey. Position This is a rare opportunity to step into a pivotal leadership role. The role is one of organisations principal subject-matter expert in workersâ compensation, injury management, and regulatory compliance. The core purpose of this role is to establish, govern, and continuously enhance the technical foundations required to deliver an empathetic, compliant, and market-leading experience for team members who sustain work-related injuries. About you You are a subject-matter expert in Workers Compensation with proven leadership experience gained within a self-insured organisation. You bring strong interpretation and application of workers' compensation legislation and regulations, and you're ready to hit the ground running in a fast-paced environment. Minimum of 10 years of direct, hands-on experience in workersâ compensation, injury management, and technical claims governance, with substantial exposure to large-scale, national self-insured employer operations. Regulatory Expertise: In-depth, working mastery of the acts, regulations, guidelines, and regulatory expectations across the seven target jurisdictions (SIRA/NSW, WorkSafe VIC, WorkCover QLD, WorkCover WA, ReturnToWorkSA, WorkSafe TAS, and NT WorkSafe). Audit & Assurance: Demonstrated experience leading formal self-insurance audits; formal certifications in quality auditing, internal audit, or compliance management (e.g., Diploma of Quality Auditing or equivalent) are highly regarded. Technical Writing: Exceptional written communication with a proven ability to produce compliant regulatory submissions, executive-ready board memos, clear operational standard operating procedures (SOPs), and accessible stakeholder guidelines. Partner & Vendor Governance: Demonstrated background managing, auditing, and partnering with Third-Party Administrators (TPAs) and legal/rehabilitation supplier panels. Benefits, Next Steps & How to Apply This is an inclusive workplace where people represent the diverse communities they serve, are supported, and can feel safe. A nationally recognised employer of choice and offers industry leading and progressive employment conditions and remuneration commensurate with a management level appointment. How to apply For more information, please apply directly via the link with your resume. Thank you for your interest.
Technical Project Manager
Recruitment Alternative · Posted 14 days ago
About the role
About the Role Our client is a data-driven digital services company that develops solutions to automate business processes, improve customer engagement and maximise ROI. They are seeking a technically minded Project Manager to oversee end-to-end delivery of digital and data-driven solutions. This role combines project management with strong business analysis and technical understanding, acting as the bridge between clients, stakeholders and developers. You don't need to write code, but you must understand how backend systems work, interpret SQL and database structures, translate business requirements into technical specifications, and communicate confidently with technical teams. Key Responsibilities Project Management & Delivery Manage the full project lifecycle from discovery and planning through development, testing, deployment and post-launch support. Oversee project scope, timelines, budgets, resources, risks and dependencies to ensure successful delivery. Coordinate delivery schedules across technical teams and stakeholders, monitor progress and resolve issues. Facilitate client and internal meetings, manage expectations and ensure clear communication, documentation and follow-up. Coordinate UAT, defect resolution, release sign-off and ongoing solution improvements. Technical & Business Analysis Gather and analyse business requirements, workflows, data needs and stakeholder expectations. Translate business objectives into technical specifications, functional requirements and acceptance criteria. Interpret SQL queries, database schemas, data structures, mappings and transformations to understand how backend systems operate. Work closely with developers to clarify requirements, assess technical feasibility and understand system dependencies and integrations Prepare and maintain technical documentation, including data dictionaries, field mappings, data flows, integration notes and release documentation. Support testing and validate that delivered solutions meet business requirements without needing to perform software development yourself. Skills & Experience At least 3 years in Technical Project Management, Software Delivery, Business Analysis or a similar role, with experience delivering software or data-driven projects. Proven ability to manage project scope, schedules, risks, dependencies, stakeholders and delivery outcomes across the project lifecycle. Strong SQL proficiency, with the ability to interpret queries and understand relational databases, schemas, data models and backend data flows. Coding is not required. Ability to analyse business requirements, translate them into practical technical specifications and maintain clear, accurate documentation. Excellent communication skills, confident stakeholder and client engagement, strong analytical thinking and a proactive, solutions-focused approach. Technical Capabilities Ability to query large datasets and design data models. Hands-on experience with SQL and database schema design. Experience working with development teams in structured Software Development Life Cycle (SDLC) environments. Strong documentation skills, including requirements, process maps, technical briefs and project reporting. Proficiency in Microsoft Office (Word, Excel and PowerPoint); Visio experience is desirable. Desirable Experience Exposure to digital platforms, CRM systems, data integrations or business process automation. Familiarity with APIs, system architecture or data transformation. Experience in automotive, dealer network or related technology environments. Qualifications in IT, Computer Science, Information Systems or Project Management. Interested? Apply now to take the next step in your technical project management career.
Technical Manager â Manufacturing & CNC
Diplomatik Pty · Posted 15 days ago
About the role
Job Description Diplomatik is seeking an experienced Technical Manager to lead CNC programming, manufacturing processes and continuous improvement for a specialist drilling and engineering operation in WA. This hands-on role is ideal for someone who combines strong technical expertise with practical leadership and a passion for improving safety, quality and production efficiency. Whatâs on offer? A key technical leadership role with real influence. Opportunities to improve machining, fabrication and manufacturing processes. Work alongside experienced workshop, production and engineering teams. Drive equipment reliability, quality and production performance. What will you do? Develop, prove and optimise CNC programs using Mastercam for turning and milling . Troubleshoot machining issues and support workshop teams. Improve cycle times, tooling, workflow and manufacturing methods. Review engineering drawings and develop tooling, fixtures and work instructions. Drive Lean Manufacturing, waste reduction and continuous improvement. Investigate quality issues and reduce downtime, scrap and rework. Improve equipment maintenance and reliability. Coach technical staff and maintain high safety and quality standards. What are we looking for? Engineering degree or relevant trade qualification with strong technical experience. Minimum 5 years' experience in manufacturing engineering, technical manufacturing or engineering management. Strong Mastercam CNC programming skills across turning and milling. Hands-on experience optimising CNC programs on the workshop floor. Ability to interpret engineering drawings and improve manufacturing processes. Experience leading or mentoring technical and trade personnel. Strong problem-solving, communication and leadership skills. Experience in mining, drilling, oil and gas or heavy industrial manufacturing will be highly regarded. Knowledge of Lean Manufacturing, TPM, OEE, welding or heat treatment is also beneficial. Ready for your next challenge? If you're technically strong, practical and enjoy turning problems into better processes, we'd love to hear from you. Apply now or contact our team for a confidential discussion.
Technical Manager â Manufacturing & CNC
Diplomatik Pty · Posted 15 days ago
About the role
Job Description Diplomatik is seeking an experienced Technical Manager to lead CNC programming, manufacturing processes and continuous improvement for a specialist drilling and engineering operation in WA. This hands-on role is ideal for someone who combines strong technical expertise with practical leadership and a passion for improving safety, quality and production efficiency. Whatâs on offer? A key technical leadership role with real influence. Opportunities to improve machining, fabrication and manufacturing processes. Work alongside experienced workshop, production and engineering teams. Drive equipment reliability, quality and production performance. What will you do? Develop, prove and optimise CNC programs using Mastercam for turning and milling . Troubleshoot machining issues and support workshop teams. Improve cycle times, tooling, workflow and manufacturing methods. Review engineering drawings and develop tooling, fixtures and work instructions. Drive Lean Manufacturing, waste reduction and continuous improvement. Investigate quality issues and reduce downtime, scrap and rework. Improve equipment maintenance and reliability. Coach technical staff and maintain high safety and quality standards. What are we looking for? Engineering degree or relevant trade qualification with strong technical experience. Minimum 5 years' experience in manufacturing engineering, technical manufacturing or engineering management. Strong Mastercam CNC programming skills across turning and milling. Hands-on experience optimising CNC programs on the workshop floor. Ability to interpret engineering drawings and improve manufacturing processes. Experience leading or mentoring technical and trade personnel. Strong problem-solving, communication and leadership skills. Experience in mining, drilling, oil and gas or heavy industrial manufacturing will be highly regarded. Knowledge of Lean Manufacturing, TPM, OEE, welding or heat treatment is also beneficial. Ready for your next challenge? If you're technically strong, practical and enjoy turning problems into better processes, we'd love to hear from you. Apply now or contact our team for a confidential discussion.
Senior Manager, Technical Account Manager
Ping Identity · Posted 16 days ago
About the role
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. As a Senior Technical Account Manager, you are a recognized Subject Matter Expert (SME) entrusted with managing our highest-spend, global accounts. You will identify systemic operational risks and coordinate cross-functional resources to mitigate impact. Engaging regularly with VPs, Executives, and occasionally C-level stakeholders, you will translate complex business requirements into multi-product operational strategies. As a leader on the floor, you will optimize delivery frameworks, act as a Cluster Lead, and navigate high-pressure landscapes with poise to cement your status as a Trusted Advisor. You will: Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments. Optimize delivery frameworks and ensure operational readiness, setting the standard for proactive engagement across the team. Act as a high-judgment advocate, balancing customer needs with the internal roadmap to ensure customers feel heard while maintaining a sustainable partnership. Actively support the development and testing of new AI-driven tools, providing critical feedback loops to ensure AI-generated insights align with enterprise standards. Serve as a Cluster Lead and mentor, developing training content, removing blockers for peers, and providing hands-on guidance during critical escalations. Lead internal programs to increase team-wide efficiency, operational consistency, and technical readiness. Represent Ping Identity at regional events and cross-functionally influence Engineering and Product teams to elevate the customer experience. Join customers calls on Sev 1 cases if and when required on 24x7. You have: Must have a minimum of 7 years of enterprise customer-facing experience in a Technical Account Management, Customer Success, Sales Engineering, or Professional Services role, with a proven track record of managing global, highly complex enterprise accounts. Advanced knowledge of the cybersecurity domain, including Zero Trust architectures, secure cloud deployments, and integration of identity within broader security ecosystems. Experience utilizing AI productivity tools as a force multiplier to optimize operational efficiency, streamline troubleshooting, and enhance complex customer reporting. Deep expertise in Identity Management, Access Management, and Federation in multi-vendor ecosystems. Demonstrated ability to translate complex business requirements into operational technical strategies for executive (VP/C-level) audiences. Strong mentorship and leadership skills, with a history of enabling the professional growth of peers. High technical integrity and the ability to handle sensitive, high-pressure escalations with executive stakeholders. You have an advantage if: Advanced architectural experience with the Ping Identity suite and APIs. Deep expertise in SAML, OAuth, OpenID Connect, and enterprise networking protocols. Experience leading cross-functional task forces or internal efficiency programs. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. Weâre growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because thatâs who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyoneâs individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Senior Manager, Technical Account Manager
Ping Identity · Posted 16 days ago
About the role
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. . Life at Ping: We believe in and facilitate a flexible, collaborative work environment. Weâre growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because thatâs who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyoneâs individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Technical Manager - Pet Nutrition (Veterinarian)
s8 · Posted 17 days ago
About the role
Why This Is Your Next Career Move (Whatâs In It For You) If you are a qualified veterinarian looking to pivot into a strategic, industry-focused roleâor an experienced Technical Services Vet looking for your next big challengeâthis is a rare opportunity. You will be taking the technical lead for an established, highly respected global animal health brand as they build their pet nutrition business from the ground up in New Zealand. Here is why you will love stepping into this position: The Ultimate Blank Canvas: You aren't just maintaining a portfolio; you are the scientific voice launching a new category. You will have the autonomy to shape the technical strategy and education for a global powerhouse entering the local market. Uncapped Career Progression: While your initial focus will be establishing the New Zealand market, the vision for this brand extends across the Oceania region. The pathway for career growth is immense. A Premium, Comprehensive Reward Package: You will be rewarded with a very generous base salary (commensurate with your experience), a lucrative 20% performance bonus, a fully maintained company vehicle, and comprehensive corporate health insurance. Youâll also be provided with all the tech tools (laptop, phone) required to excel. A Certified "Great Place to Work": You will be joining a diverse, dynamic team that truly values inclusion, mutual support, and well-being. This is an employer that genuinely invests in a culture of continuous improvement. What Youâll Be Doing Partnering directly with the Commercial Manager and the wider sales team, you will be the technical authority for the nutrition category. Day-to-day, your role will involve: Technical Leadership: Serving as the internal and external veterinary expert for the pet nutrition portfolio, ensuring all claims and go-to-market strategies are scientifically sound. Salesforce & Field Education: Driving hands-on training for the sales team to build their technical capability, ensuring they can confidently detail products in-clinic. Veterinary Engagement: Building strong peer-to-peer relationships with key opinion leaders, clinic owners, and veterinary teams across New Zealand to deliver evidence-based product positioning. Product Launch & Support: Developing technical launch packages, answering complex nutritional queries, and supporting marketing initiatives with credible, scientific content. Why We Should Hire You (About You) We are looking for someone with a vibrant personality who will be a fantastic cultural fit for a dynamic, highly collaborative, and driven team. You are passionate about animal health, commercially astute, and love educating others. The Qualifications: You must be a qualified Veterinarian (BVSc or equivalent). The Experience: Prior experience working in the industry as a Technical Services Vet is highly desirable. Specific experience and knowledge in Pet Nutrition will be considered a massive advantage. The Skills: You possess a deep understanding of the veterinary channel and the daily realities of clinical practice. The Attributes: You are an exceptional communicator capable of translating complex scientific data into engaging, commercially relevant messaging. You are a team player with learning agility and a results-driven mindset. Ready to Make Your Mark? Opportunities to be the founding technical voice for a global brandâs local footprint do not come around often. If you have the veterinary credentials, the passion for nutrition, and the drive to launch this category to the top of the New Zealand market, we want to hear from you.
Senior Technical Manager â ServiceNow
St1 People Pty · Posted 19 days ago
About the role
Summary: We are seeking a Senior Technical Manager for our ServiceNow team in Sydney, New South Wales. This pivotal role involves overseeing the implementation and management of ServiceNow solutions, ensuring they align with our organisational goals. The successful candidate will play a crucial part in driving innovation and optimising our IT service management processes, contributing to the overall efficiency and effectiveness of our IT operations. Responsibilities: Lead the design, implementation, and management of ServiceNow solutions to meet business requirements. Collaborate with cross-functional teams to identify and resolve technical issues related to ServiceNow. Develop and maintain best practices for ServiceNow configuration and customisation. Provide technical guidance and mentorship to junior team members. Monitor system performance and implement improvements to enhance user experience. Ensure compliance with ITIL best practices and organisational policies. Manage stakeholder relationships and communicate project updates effectively. Conduct training sessions for end-users and technical staff on ServiceNow functionalities. Qualifications: Bachelorâs degree in Computer Science, Information Technology, or a related field. A minimum of 5 years of experience in IT service management, with at least 3 years in a technical management role. Proven experience with ServiceNow platform, including configuration, customisation, and integration. Strong understanding of ITIL framework and best practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels. Experience in leading technical teams and managing projects effectively.
Senior Technical Manager â ServiceNow
St1 People Pty · Posted 19 days ago
About the role
Summary: We are seeking a Senior Technical Manager for our ServiceNow team in Sydney, New South Wales. This pivotal role involves overseeing the implementation and management of ServiceNow solutions, ensuring they align with our organisational goals. The successful candidate will play a crucial part in driving innovation and optimising our IT service management processes, contributing to the overall efficiency and effectiveness of our IT operations. Responsibilities: Lead the design, implementation, and management of ServiceNow solutions to meet business requirements. Collaborate with cross-functional teams to identify and resolve technical issues related to ServiceNow. Develop and maintain best practices for ServiceNow configuration and customisation. Provide technical guidance and mentorship to junior team members. Monitor system performance and implement improvements to enhance user experience. Ensure compliance with ITIL best practices and organisational policies. Manage stakeholder relationships and communicate project updates effectively. Conduct training sessions for end-users and technical staff on ServiceNow functionalities. Qualifications: Bachelorâs degree in Computer Science, Information Technology, or a related field. A minimum of 5 years of experience in IT service management, with at least 3 years in a technical management role. Proven experience with ServiceNow platform, including configuration, customisation, and integration. Strong understanding of ITIL framework and best practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels. Experience in leading technical teams and managing projects effectively.
Manager, Technical Account Management
Sinch · Posted 21 days ago
About the role
Description Technical Account Manager (Email) Sinch is looking for a manager to focus on leading our team of Email Technical Account Managers. The Email Technical Account Management teams are responsible for onboarding and providing full lifecycle support for our Deliverability Services customers. Deliverability Services is an amazing product suite coupled with world-class support which drives company growth and success. As a Sinch Email Technical Account Manager leader, youâll be instrumental in building phenomenal customer experiences, mentoring and recruiting talent, and ensuring that we exceed customer expectations. Responsibilities Ability to build professional and trusting relationships with customers and internal leaders and executives Serve as a customer escalation point for the TAM team Build and maintain a structure for TAM success via establishing processes and procedures including Key Performance Indicators Ensure Sinch Email and its clients are in compliance with service level agreement (SLAs), terms of service (TOS), acceptable use policy (AUP) Create and develop future TAM onboarding and training Responsible for reporting on and improving customer engagement and retention Proactively contact clients to establish strong relationships Identify and make recommendations for ways to improve our processes, tools, and materials to enhance the customer experience Conduct one-on-one meetings with TAMs Work with the Sales team to identify revenue growth opportunities through utilization of new services and/or contract renewals Requirements 4 years of related customer service or technical account management 2 years of experience serving as a people leader Skilled in providing virtual presentations, online webinars, and remote troubleshooting Strong communication (verbal and written), critical thinking and analytical skills Full understanding on how to apply service level agreements (SLAs) Exhibits excellent attention to detail Ability to manage multiple priorities and tasks simultaneously Experience with calculating and analyzing churn and retention metrics The role is open to candidates based in either Singapore or Australia . Preferred Experience with email technologies, DNS and API usage Zendesk experience CRM experience OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us! Benefits STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. WORK WHEREVER: Our flexible hybrid work offerings allow you to work wherever you are the most productive and successful. It is what you do that matters. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
Project Delivery & Technical Manager (Sydney, Australia)
Citygreen Systems LLC · Posted 21 days ago
About the role
The move into full project delivery Citygreen's installation business is winning large projects across Sydney and NSW, and we need someone to run them. This is full project delivery from day one. You'll take installed projects from contract award to handover, run the subcontractors, hold the programme and protect the margin. You'll also sit at the design table with landscape architects, engineers and councils, so you shape projects before they're drawn rather than just building what you're handed. A$115,000 to A$135,000 base plus superannuation, plus participation in Growth by Sharing. If you've built your career in landscape architecture or landscape construction, and spent enough time on site to know what goes wrong below ground, this is the step from supervising projects to owning them. About Citygreen Citygreen designs and supplies engineered systems that let trees and stormwater infrastructure thrive in hard urban spaces: StrataVault, StrataCell, InvisiGrate, DuraGrate and Urban Grove. Our systems are specified by landscape architects, engineers and councils across Australia and North America. We don't just supply. We install, and our installation business is growing faster than our delivery team. No competitor offers what we do. That's why this role exists. What you'll do Project delivery Plan and run delivery of installed projects from contract award to handover Engage, brief and supervise installation subcontractors on our piece-rate model, and help build out our Sydney subcontractor panel Own programme, scope and variations. Identify and price variations before the work proceeds, not after Protect project gross margin against the costed estimate Manage site safety obligations with subcontractors and the principal contractor Run project close-out and lessons learned, and feed what you learn back into estimating Construction review and quality Review installations against approved drawings: levels, dimensions, soil volumes, compaction, layering and connections Own BuildPass review for your projects. Approve or reject evidence, raise non-conformances, and verify that corrective action holds Keep the photographic and inspection record complete enough to defend a warranty claim Design team and client consultancy Sit in design team meetings as Citygreen's technical voice, and help solve tree pit, soil volume and stormwater problems before they're drawn Present to councils, including urban forestry, public works and stormwater teams, at design review and approval stage Lead the technical side of specifier and client meetings alongside our sales team Deliver CPD and Lunch and Learn presentations to design firms and councils Pre-construction and coordination Run pre-installation meetings covering sequencing, materials, tolerances and inspection points Brief contractors who are new to Citygreen systems Check drawing packages are buildable before they reach site, and send them back to our Design Studio when they aren't Coordinate with landscape architects, civil and stormwater engineers, utilities, councils, Sydney Water and Transport for NSW, so conflicts are found on paper rather than in the trench Requirements What you'll bring 5 years in the landscape industry, with training in landscape architecture, landscape technology or landscape construction. Civil construction backgrounds are also considered Hands-on site supervision of landscape installation, as a site supervisor, construction manager or contractor-side project manager. A landscape architect with substantial construction administration and site experience is equally welcome A track record of directing landscape or civil crews and holding them to scope and quality Accountability for programme, variations or margin on at least one real project Practical knowledge of excavation, compaction, drainage and soil profiles, and how pavement, utilities and tree soil interact below ground. We'll test this at interview Confidence reading and marking up landscape and civil plan sets: levels, sections, soil and drainage details, utilities and pavement build-ups Credibility at the design table. You can hold your own with landscape architects, engineers and council staff, and present with confidence Clear written communication. Credible with designers, firm with contractors A current driver's licence and willingness to travel regularly within NSW Nice to have AILA membership or registration Experience with soil cells, structural soil or similar systems (StrataVault, Silva Cell or equivalent) Urban tree planting and establishment: tree pits, structural soils, irrigation Construction QA platforms such as BuildPass or Procore AutoCAD or Civil 3D viewing and markup Knowledge of NSW council works, Sydney Water and road authority requirements An existing Sydney landscape subcontractor network HubSpot or NetSuite experience How we work We hire for three things as much as for experience. Hungry. You see the next problem on a project and go after it without being asked. Humble. You give credit to the installers and the design team, take a drawing correction without defensiveness, and say early when something is going wrong. Smart with people. You speak the specifier's language at design stage and the installer's language on site. You can tell a contractor their work isn't acceptable and keep the relationship. Benefits What we offer A$115,000 to A$135,000 base salary plus superannuation, depending on experience Participation in Growth by Sharing Full project delivery from day one, in a business whose installation offer is growing faster than its team A seat at the design table as well as on site An engaged leadership team that's close to the work
Technical Delivery Manager
St1 People Pty · Posted 21 days ago
About the role
Technical Delivery Manager Service Delivery Infotrust is growing its Service Delivery capability and weâre looking for a senior customer-facing Technical Delivery Manager to join the team. This is not a traditional project management or purely operational delivery role. Weâre looking for someone who enjoys being embedded with customers, leading technical conversations, influencing technology direction, and acting as a trusted advisor across complex environments. Youâll work closely with enterprise and mid-market customers across infrastructure, cloud, networking, security and modern workplace technologies â helping drive operational stability, continuous improvement and long-term technology outcomes. This role sits at the intersection of technology, customer engagement and strategic delivery. The Role As a Technical Delivery Manager, youâll become a key technical point of contact for a portfolio of customers, working closely with Engineering, Security, Service Delivery and Sales teams to ensure clients are getting real value from their technology environments. Youâll lead roadmap discussions, coordinate technical outcomes, manage risks and escalations, and help customers plan for future growth and improvement. This role is well suited to someone who has come from an MSP, consulting or enterprise environment and enjoys combining strong technical capability with relationship management and strategic thinking. Day to Day Acting as a trusted technical advisor across a portfolio of customers Leading operational and strategic technology discussions Driving service improvement and technical roadmap initiatives Coordinating internal technical teams to deliver customer outcomes Managing risks, escalations and service health across customer environments Supporting solution uplift, optimisation and modernisation initiatives Working closely with Sales and Pre-Sales teams on customer opportunities Building strong long-term stakeholder relationships Skills & Experience Weâre open to candidates coming from Technical Account Management, Service Delivery, Senior Engineering, Infrastructure Consulting or Solutions Architecture backgrounds. Strong customer-facing experience within an MSP, technology services or consulting environment Broad technical exposure across cloud, infrastructure, networking or cyber security The ability to engage confidently with both technical and business stakeholders Strong operational awareness and problem-solving capability A proactive, commercially aware and customer-centric mindset Experience managing complex customer environments and competing priorities Experience across Microsoft technologies, Azure, Cisco, Fortinet, Veeam or modern workplace environments will be highly regarded. Why Infotrust? Infotrust is an ASX-listed technology and cyber security provider delivering secure, scalable and outcome-focused solutions to organisations across Australia. Our teams work across cyber security, cloud, infrastructure, networking and modern workplace environments, supporting customers through complex technology challenges and transformation initiatives. Youâll be joining a collaborative team that values strong technical capability, customer outcomes and continuous improvement â with the opportunity to genuinely influence both customer success and the future direction of the service delivery function.
Technical Delivery Manager
St1 People Pty · Posted 21 days ago
About the role
Technical Delivery Manager Service Delivery Infotrust is growing its Service Delivery capability and weâre looking for a senior customer-facing Technical Delivery Manager to join the team. This is not a traditional project management or purely operational delivery role. Weâre looking for someone who enjoys being embedded with customers, leading technical conversations, influencing technology direction, and acting as a trusted advisor across complex environments. Youâll work closely with enterprise and mid-market customers across infrastructure, cloud, networking, security and modern workplace technologies â helping drive operational stability, continuous improvement and long-term technology outcomes. This role sits at the intersection of technology, customer engagement and strategic delivery. The Role As a Technical Delivery Manager, youâll become a key technical point of contact for a portfolio of customers, working closely with Engineering, Security, Service Delivery and Sales teams to ensure clients are getting real value from their technology environments. Youâll lead roadmap discussions, coordinate technical outcomes, manage risks and escalations, and help customers plan for future growth and improvement. This role is well suited to someone who has come from an MSP, consulting or enterprise environment and enjoys combining strong technical capability with relationship management and strategic thinking. Day to Day Acting as a trusted technical advisor across a portfolio of customers Leading operational and strategic technology discussions Driving service improvement and technical roadmap initiatives Coordinating internal technical teams to deliver customer outcomes Managing risks, escalations and service health across customer environments Supporting solution uplift, optimisation and modernisation initiatives Working closely with Sales and Pre-Sales teams on customer opportunities Building strong long-term stakeholder relationships Skills & Experience Weâre open to candidates coming from Technical Account Management, Service Delivery, Senior Engineering, Infrastructure Consulting or Solutions Architecture backgrounds. Strong customer-facing experience within an MSP, technology services or consulting environment Broad technical exposure across cloud, infrastructure, networking or cyber security The ability to engage confidently with both technical and business stakeholders Strong operational awareness and problem-solving capability A proactive, commercially aware and customer-centric mindset Experience managing complex customer environments and competing priorities Experience across Microsoft technologies, Azure, Cisco, Fortinet, Veeam or modern workplace environments will be highly regarded. Why Infotrust? Infotrust is an ASX-listed technology and cyber security provider delivering secure, scalable and outcome-focused solutions to organisations across Australia. Our teams work across cyber security, cloud, infrastructure, networking and modern workplace environments, supporting customers through complex technology challenges and transformation initiatives. Youâll be joining a collaborative team that values strong technical capability, customer outcomes and continuous improvement â with the opportunity to genuinely influence both customer success and the future direction of the service delivery function.
Technical Account Manager
Hays · Posted 22 days ago
About the role
IT Technical Account Manager job available at National MSP | Permanent | Melbourne South-East | ASAP Your new company A National Managed Service Provider requires a Technical Account Manager for a permanent opportunity commencing ASAP to be based in Melbourne's South-East. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development. This role will be predominantly based at client sites throughout Melbourne. Your new role In this exciting role, you will be: Building long-term relationships with clients and becoming their trusted technology advisor. Aligning clientsâ IT infrastructure to best practice standards set by the company. Making recommendations to help improve the clientâs technical environment. Conducting Technical Alignment Reviews and regular onsite visits. Identifying risks and sales opportunities and providing recommendations. Assisting clients with technology planning, roadmaps and strategic IT initiatives. What you'll need to succeed To be successful in your application, you will need: Strong client management experience in an MSP setting. Sound knowledge of Microsoft 365, cloud technologies and modern business IT environments. Experience with Autotask PSA, Datto RMM and IT Glue is advantageous. A tertiary education in Information Technology as well as Azure, Microsoft and ITIL certifications are beneficial. Excellent communication and presentation skills. A current driverâs licence and vehicle. What you'll get in return Working in an organisation where they develop and grow careers, you will be offered an excellent salary package and flexible working arrangements. This organisation prides itself on internal promotion and career development. Do not miss out! What you need to do now If you're interested in this role or know of someone that may be, please click âApply Nowâ or forward an updated CV to [email protected]
Technical Operations Manager
Heidelberg Materials · Posted 22 days ago
About the role
Technical Operations Manager We have an exciting opportunity for an enthusiastic, energetic, and driven individual to join our team as our new Technical Operations Manager . This opportunity is based at our Granville Laboratory and will require travel between Greater Sydney and Newcastle, with a fully maintained company vehicle supplied. You will be joining a strong team culture where personal and professional growth is valued, and your contributions towards our success are recognised. As the Technical Operations Manager , you will lead the NSW concrete laboratory network, providing strategic direction, operational leadership, and technical oversight to ensure the highest standards of quality, compliance, customer service, and business performance. You will play a critical role in developing laboratory capability, driving continuous improvement initiatives, and ensuring the long-term success of our operations. Our ideal candidate will be someone who resonates with our company values of CARE, COLLABORATION, and OWNERSHIP . In your new role, you will: Lead and manage the Granville and Warabrook laboratory operations, driving business performance through effective management of budgets, utilisation, testing revenue, operational costs, and profitability. Provide strategic leadership and technical governance across the NSW laboratory network, ensuring alignment with business objectives and customer requirements. Drive compliance with the NATA accreditation framework, relevant standards, and regulatory requirements, maintaining the highest levels of quality assurance and technical excellence. Champion a strong safety culture, ensuring all employees comply with OH&S requirements, company policies, and legislative obligations. Lead, coach, and develop laboratory teams, fostering a high-performance culture focused on capability development, accountability, and continuous improvement. Partner with Technical, Field Testing, Operational, and Sales teams to deliver exceptional customer outcomes and technical support. Build and maintain strong relationships with internal and external stakeholders to support business growth and operational excellence. Oversee laboratory equipment management, including maintenance, servicing, calibration, capital planning, and asset optimization. Identify and implement opportunities to improve laboratory processes, efficiencies, and service delivery. Contribute to broader business initiatives and strategic planning activities that support Heidelberg Materials' operational and commercial objectives. This role is a great fit for you, if: You hold qualifications in Engineering, Construction Materials Testing, Science, or a related discipline. Previous NATA Signatory status and experience managing accredited laboratory operations will be highly regarded. You have a track record of effectively leading specialist teams and developing high-performance culture. You possess strong commercial acumen, with experience managing budgets, resources, and operational performance. You are passionate about delivering exceptional customer service and achieving outstanding business results. You have a proven ability to build strong and effective relationships with a broad range of internal and external stakeholders. You are a strategic thinker with strong planning, problem-solving, and decision-making capabilities. You have a total commitment to risk management, safety leadership, and our Zero Harm culture. You are capable of driving change, influencing outcomes, and leading continuous improvement initiatives. What we offer: An attractive remuneration package. A fully maintained company vehicle and tools of trade. Company uniforms and PPE provided. Support from a highly experienced national technical leadership team. The opportunity to lead and influence a critical function within a growing global organisation. Ongoing career development and leadership progression opportunities. A collaborative and supportive culture that values innovation and continuous improvement. Heidelberg Materials With more than 4,000 employees across 300 sites, we have an extensive production and logistics network across Australia. We think global and act local - we benefit from global research and development enhanced by national collaboration to offer a comprehensive range of high-quality concrete, aggregates, road base, sand and asphalt products. We also produce a wide range of sustainable and recycled construction materials for civil construction and infrastructure projects. We are driven by excellence and high performance and together we will shape Australiaâs construction materials industry building a legacy for generations to come.
Technical Operations Manager
Heidelberg Materials · Posted 22 days ago
About the role
Technical Operations Manager We have an exciting opportunity for an enthusiastic, energetic, and driven individual to join our team as our new Technical Operations Manager . This opportunity is based at our Granville Laboratory and will require travel between Greater Sydney and Newcastle, with a fully maintained company vehicle supplied. You will be joining a strong team culture where personal and professional growth is valued, and your contributions towards our success are recognised. As the Technical Operations Manager , you will lead the NSW concrete laboratory network, providing strategic direction, operational leadership, and technical oversight to ensure the highest standards of quality, compliance, customer service, and business performance. You will play a critical role in developing laboratory capability, driving continuous improvement initiatives, and ensuring the long-term success of our operations. Our ideal candidate will be someone who resonates with our company values of CARE, COLLABORATION, and OWNERSHIP . In your new role, you will: Lead and manage the Granville and Warabrook laboratory operations, driving business performance through effective management of budgets, utilisation, testing revenue, operational costs, and profitability. Provide strategic leadership and technical governance across the NSW laboratory network, ensuring alignment with business objectives and customer requirements. Drive compliance with the NATA accreditation framework, relevant standards, and regulatory requirements, maintaining the highest levels of quality assurance and technical excellence. Champion a strong safety culture, ensuring all employees comply with OH&S requirements, company policies, and legislative obligations. Lead, coach, and develop laboratory teams, fostering a high-performance culture focused on capability development, accountability, and continuous improvement. Partner with Technical, Field Testing, Operational, and Sales teams to deliver exceptional customer outcomes and technical support. Build and maintain strong relationships with internal and external stakeholders to support business growth and operational excellence. Oversee laboratory equipment management, including maintenance, servicing, calibration, capital planning, and asset optimization. Identify and implement opportunities to improve laboratory processes, efficiencies, and service delivery. Contribute to broader business initiatives and strategic planning activities that support Heidelberg Materials' operational and commercial objectives. This role is a great fit for you, if: You hold qualifications in Engineering, Construction Materials Testing, Science, or a related discipline. Previous NATA Signatory status and experience managing accredited laboratory operations will be highly regarded. You have a track record of effectively leading specialist teams and developing high-performance culture. You possess strong commercial acumen, with experience managing budgets, resources, and operational performance. You are passionate about delivering exceptional customer service and achieving outstanding business results. You have a proven ability to build strong and effective relationships with a broad range of internal and external stakeholders. You are a strategic thinker with strong planning, problem-solving, and decision-making capabilities. You have a total commitment to risk management, safety leadership, and our Zero Harm culture. You are capable of driving change, influencing outcomes, and leading continuous improvement initiatives. What we offer: An attractive remuneration package. A fully maintained company vehicle and tools of trade. Company uniforms and PPE provided. Support from a highly experienced national technical leadership team. The opportunity to lead and influence a critical function within a growing global organisation. Ongoing career development and leadership progression opportunities. A collaborative and supportive culture that values innovation and continuous improvement. Heidelberg Materials With more than 4,000 employees across 300 sites, we have an extensive production and logistics network across Australia. We think global and act local - we benefit from global research and development enhanced by national collaboration to offer a comprehensive range of high-quality concrete, aggregates, road base, sand and asphalt products. We also produce a wide range of sustainable and recycled construction materials for civil construction and infrastructure projects. We are driven by excellence and high performance and together we will shape Australiaâs construction materials industry building a legacy for generations to come.
Technical Manager
Downer Group · Posted 28 days ago
About the role
At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities. Downer Thin Surfacing WA | Gosnells and Hope Valley, with regional coverage Downer's WA asphalt business is changing what its technical function does. Our two NATA accredited laboratories at Gosnells and Hope Valley each have a supervisor running the bench, supported by mobile testing capability across regional WA. With day-to-day operations in capable hands, the labs now need direct technical leadership and strategic management. We are looking for a Technical Manager to take the function beyond testing and turn it into a capability that wins work, protects margin and builds people. About the role Reporting to the Production Manager and acting as second in charge, you are accountable for all laboratory operations across both laboratories and our mobile capability. The operational needs of the labs are managed through your supervisors, which frees you to focus on what the function achieves: process control that shows variation as it happens, mixes that meet specification, perform on site and cost less to make, products of our own, and a lab business that grows. The role is autonomous in how it gets there. The first six months are spent establishing baselines and real numbers, with targets then set against those figures and a staged action plan agreed for delivery. What you will own Overall accountability for laboratory operations, NATA accreditation and quality systems, delivered through the laboratory supervisors Assessment and improvement of QA systems, moving from retrospective checking to process control charting, and holding material suppliers to account against their ITPs The mix design register and review cycle. Meeting specification is the floor, not the target. The work is designing the lowest cost mix that meets it and that crews can place and compact and customers want to buy again, then proving the saving against actual production cost rather than a model A proprietary product pipeline, with sustainability first: high RAP, warm mix, recycled and modified binders, and lower embodied carbon backed by an EPD An investigation into what an R&D capability would take, including WARRIP and AfPA funding channels, grants and university partnerships, with a recommendation either way Growth of external testing revenue through business development: identifying who is not being served well, building an offering around turnaround, NATA scope, regional coverage through Albany and technical advice, and owning the client relationships The case for bringing outsourced testing in-house, costed on equipment, NATA scope and technician time, and a continuous improvement approach across the labs applying Lean Six Sigma where it fits A training needs analysis, training plan and succession plan behind every critical position, so that no test and no site depends on one person Test methods, mix design approvals, laboratory systems, technician development and the decision to stop production or supply on technical grounds sit with you. Second in charge responsibilities bring exposure to pricing, tender review and capital cases. About you Deep expertise in asphalt and bituminous materials, mix design and MRWA specifications Current or recent NATA Approved Signatory for asphalt and bituminous materials testing Experience leading a NATA accredited laboratory or technical function under ISO/IEC 17025 A commercial mindset: you can cost a case, price an offering and hold a client conversation A track record of improving something, not just maintaining it Comfort with data, statistical process control and building the reporting that lets a team act on it Tertiary qualification in engineering, materials science, chemistry or a related field, or equivalent experience Current driver's licence and White Card Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance and above benchmark services. We also offer a range of benefits including: Tool of trade vehicle Career development opportunities, including leadership programs like Thrive and Own Career Being part of an industry-leading company committed to safety, innovation and operational excellence Access to Perks@Downer, offering discounts on retail, travel and entertainment To join the Downer team please "apply now". We respectfully request no recruitment agency approaches. Please be advised that email applications will not be accepted.
Technical Manager - VIC Quarries
Regional Group · Posted 29 days ago
About the role
Regional Group Australia (RGA) are seeking an experienced Technical Manager - VIC Quarries to join our team based at Pakenham, Melbourne, VIC. The Technical Manager is responsible for sampling, testing and reporting on quarry products in accordance with relevant Australian Standards, Department of Transport and Planning (DTP) test methods, and company Inspection & Test Plans. The role ensures product quality, technical compliance, and integrity of test results while supporting production teams through technical advice and quality feedback. Duties will include: Conduct sampling and testing of quarry products in accordance with relevant Australian Standards and DTP test methods. Maintain required testing frequencies as outlined in approved Inspection & Test Plans. Produce accurate, objective, and traceable test results at all times. Report any incidence of undue influence or pressure on test outcomes. Raise non-conformances in accordance with company Non-Conformance Reporting (NCR) procedures. Liaise with quarry production staff regarding product quality and compliance status. Offer potential solutions to product deficiencies, within delegated authority and technical limits. Maintain and calibrate laboratory and field testing equipment. Prioritise testing activities based on urgency, production requirements, and customer needs. Knowledge and experience required: Current Drivers licence required. Willingness and flexibility to travel between quarry sites. Strong commitment to safety, integrity, and quality. High level of attention to detail and accuracy in testing and reporting. Ability to work independently and manage competing priorities. Clear and effective communication with technical and operational teams. Professional conduct and ethical decision-making. NATA signatory-level competency for aggregate testing, desirable. Previous quarry operational experience, including knowledge of varied production techniques, desirable. Exposure to both hard rock and sand quarry operations, desirable. Current First Aid certification, desirable. For more information about this role, please contact [email protected]
State Technical Manager â VIC
JD Security · Posted 29 days ago
About the role
JD Security is a proudly Australian, family-owned business with over 40 years of experience delivering Electronic Security Solutions. Weâre trusted by some of the countryâs most recognisable brands and government organisations, specialising in high-end CCTV, access control and intruder alarm systems. Weâre seeking an experienced State Technical Manager to lead our Victorian technical operations, overseeing sales, projects and service from our Fairfield office and driving the next stage of growth in the state. Why work with JD Security? Lead with autonomy, backed by scale: Take ownership of the Victorian business, supported by the systems, resources and national footprint of an established security integrator. Award-winning work: Deliver projects for one of Australiaâs leading security integrators, recognised with industry awards including: AXIS Project of the Year Australia 2024, Genetec Project of the Year Oceania 2024, Genetec Unified Partner of the Year 2023 Genuine influence: Work alongside senior leadership to shape strategy, market growth and operational improvement. Strong package: Company vehicle (or allowance), laptop, mobile, uniform and a competitive salary aligned to your experience. Values-driven culture: Join a business built on trust, teamwork and long-term relationships. As State Technical Manager â Victoria, you will: Lead and develop the Victorian Projects, Sales and Service teams, setting clear goals, conducting performance reviews and building a culture of collaboration and accountability. Oversee the full sales and installation lifecycle, ensuring projects are delivered on time, on budget and to JD Securityâs quality standards. Drive revenue growth by supporting the sales team, engaging key Customers and identifying new business opportunities. Manage budgets, forecasting, cost control and project margins, reporting to the General Manager â Technical. Champion a safety-first culture, ensuring SWMS, risk assessments, audits and incident reporting are consistently maintained. Ensure compliance with industry regulations, Australian Standards and ISO requirements, and lead continuous improvement across quality and service processes. Build strong relationships with Customers, manufacturers and suppliers, and represent JD Security at industry events. Manage recruitment, onboarding, training and retention to build a capable, high-performing team. Champion The JD Way (Value, Innovation, Collaboration and Accountability) in everything you do. Skills and Qualifications Proven leadership experience managing multi-disciplinary teams within Electronic Security, Technical Services or a related industry is highly regarded. Demonstrated sales and business development success with the ability to identify opportunities and close deals. Strong understanding of Electronic Security Systems and relevant industry regulations. Solid commercial and financial acumen, including budgeting, forecasting, project cost control and variation management. Excellent communication, negotiation and presentation skills. Proficiency in SimPRO and Microsoft 365 (Word, Excel, Teams). Current Victorian driver licence and the right to work in Australia. Discover more about JD Security and what we do at www.jdsecurity.com.au. If this role feels like the right fit for you, we encourage you to apply by submitting your Cover Letter and Resume through the recruitment portal or by emailing your application directly to our HR Department at [email protected]. We look forward to reviewing your application and will be in contact as soon as possible if your application progresses to the next stage.