Technical Support Engineer Jobs. Australia

Technical Coordinator - Passenger Train Help Desk » Sydney CBD, Sydney - Technical Coordinator – Passenger Train Help Desk – Green Square, NSW We're looking for a Technical Coordinator to join our team at Green Square, Alexandria, NSW and become the critical link between train operations, fleet controllers and maintenance teams. If you enjoy problem-solving, coordinating people, and making sure things run smoothly, we'd love to hear from you. This role would suit candidates from a variety of backgrounds including rail, transport, maintenance planning, operations coordination, fleet maintenance, technical support, engineering support, defence, aviation or other operational environments. About the Role Reporting to the Planning & Logistics Manager, you will be the first point of contact for operational issues impacting the New Intercity Fleet in service. Working within the Rail Operations Centre, you'll coordinate communication and technical responses between train drivers, NSCC Fleet Controllers and maintenance teams to ensure issues are resolved safely and efficiently. As a key member of the operations support team, you'll help minimise fleet downtime through effective fault coordination, maintenance prioritisation and stakeholder communication. This position operates on a 24/7 rotating roster comprising 12-hour shifts . Key Responsibilities Act as the primary contact point for the UGL Help Desk. Receive, record and coordinate responses to operational fleet issues Support fault identification, diagnosis and rectification activities. Liaise closely with train crews, Fleet Controllers and maintenance personnel. Prioritise maintenance requests and operational activities. Monitor fleet performance and support service recovery activities. Maintain accurate records and reporting within operational systems. Contribute to planning activities that support fleet availability and reliability. About you We're looking for someone who enjoys problem solving, thrives in an operational environment and can confidently coordinate multiple stakeholders during time-critical situations. You will bring: Trade qualification, technical certification or equivalent engineering qualification. Experience in rollingstock maintenance, commissioning or a related transport, manufacturing or asset-intensive industry. Ability to interpret technical drawings, schematics, field modification instructions, parts bulletins and bill of materials. Strong troubleshooting skills across mechanical and electrical systems. Experience managing competing priorities while maintaining customer focus. Excellent communication and stakeholder management skills. Sound computer literacy and reporting capability. SAP experience will be highly regarded. We recognise that strong candidates may not meet every requirement listed. If your experience is transferable and you're excited by the opportunity, we encourage you to apply. What We Offer at UGL Transport: Meaningful work on a major transport projects shaping the future of NSW rail. Opportunities for leadership development and career progression. A supportive and collaborative team environment. Competitive remuneration and benefits. A strong commitment to diversity, inclusion and flexible thinking. Why Join UGL Transport? UGL Transport is a vertically integrated transport and rail business owned in a 50/50 joint venture with UGL Pty Ltd and the Sojitz Corporation. UGL Transport designs, manufactures and maintains rolling stock and rail infrastructure, operates and maintains transport networks, and designs, delivers, and operates train systems and critical communications. With a legacy of over 125 years beginning in Newcastle, UGL Transport has sites and businesses across Australia and New Zealand. At UGL Transport, you'll be part of a business that delivers critical infrastructure and services that keep Australia moving. Long-term career opportunities within a growing national business. Maintaining a safe, supportive, and inclusive workplace Encouraging teamwork and collaboration Delivering innovative and efficient solutions If you value safety, reliability, and technical excellence , UGL Transport is the place for you. Important Information ✔️ Pre-employment checks include: Medical assessment (including drug & alcohol screening) Previous employer references National Police Check Diversity & Inclusion UGL Transport is an Equal Opportunity Employer. We strongly encourage applications from: Aboriginal & Torres Strait Islander peoples People with disability Mature-aged workers Individuals from culturally diverse backgrounds Please Note: Internal candidates are strongly encouraged to apply. As part of the recruitment process, it is mandatory that you notify your current Manager regarding your application for this role. This ensures transparency and adherence to internal recruitment policies. Join a leading name in rail and infrastructure and take the next step in your career. Click “Apply” to submit your application today Job Ref\: 269131 • Fri, 04 Sep • UGL Group

Protection Support Specialist » Melbourne, Melbourne Region - At Siemens, we create technology that transforms the everyday. For more than 175 years, we've been helping customers become more sustainable, efficient and resilient through innovative electrification, automation and digitalisation solutions. Within our Smart Infrastructure business, we are shaping the future of Australia's energy infrastructure, delivering market-leading technologies that help customers build smarter, safer and more reliable power networks. Due to continued growth, we have an exciting opportunity for a Protection Support Specialist to join our Electrification & Automation team based in our brand-new offices in Cremorne, Melbourne. Reporting to the Service Operations Manager, you'll play a key role in supporting customers across Australia by providing expert technical advice, troubleshooting complex protection systems, and delivering engineering support throughout the entire asset lifecycle. This is an excellent opportunity to work with industry-leading technologies, collaborate with global experts, and make a real impact on Australia's critical infrastructure. About the role As a Protection Support Specialist within the Siemens Australia Customer Care team, you will be the technical expert supporting our Medium Voltage (MV) Protection portfolio. Working closely with customers, service teams, project engineers and our global Siemens network, you'll diagnose issues, deliver technical solutions, support commissioning activities and contribute to the continuous improvement of our products and services. This role offers a diverse mix of technical support, engineering, commissioning and customer engagement, making it ideal for someone who enjoys solving complex technical challenges while building strong customer relationships. Key responsibilities Provide technical support and troubleshooting for Siemens Medium Voltage protection systems, managing customer support cases through to resolution. Perform fault analysis, root cause investigations and recommend corrective actions to maximise system performance and reliability. Collaborate with Siemens factories, Global R&D, customers and internal stakeholders to resolve complex technical issues. Deliver protection system engineering including design, testing, commissioning, Design-to-Order activities and local product adaptations. Support project delivery and tendering activities by providing specialist protection engineering expertise. Develop technical documentation, engineering reports and deliver training for customers and internal teams. Conduct periodic reviews of protection equipment performance and recommend continuous improvement initiatives. Ensure compliance with Siemens engineering standards, quality requirements and safety procedures. Participate in a 24/7 on-call support roster (additional allowance applies). About you You are a technically strong engineer who enjoys working directly with customers to solve complex protection and automation challenges. You combine deep technical knowledge with excellent communication skills and thrive in a collaborative environment. You will bring Degree qualifications in Electrical Engineering, Mechatronics, Control & Automation, or a related discipline. Demonstrated experience with SIPROTEC 3, 4 and 5 protection relays, including configuration, commissioning and troubleshooting using DIGSI . Strong understanding of power system protection principles, protection schemes, secondary testing and commissioning. Experience with IEC 61850 , Modbus, DNP3, Ethernet communications and substation automation systems. Knowledge of Medium and High Voltage switchgear, primary substation equipment and protection systems. Experience with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT) and onsite commissioning. Ability to interpret electrical drawings, perform fault finding and deliver practical technical solutions. Strong customer focus with excellent communication, analytical and problem-solving skills, and the ability to work collaboratively in a team environment. Proficiency in Microsoft Office; experience with Power BI or AI-enabled tools is advantageous. Why Siemens? At Siemens, you'll be part of a global technology leader shaping the future of electrification, automation and digitalisation. We invest in our people through continuous learning, career development and opportunities to work on some of Australia's most critical infrastructure projects. We offer flexible and hybrid working, ongoing professional development, health and wellbeing programs, inclusive family policies, access to global career opportunities, and a collaborative, supportive team culture. Belong at Siemens Siemens is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to succeed. If you require any adjustments during the recruitment process, please let us know—we're committed to providing an accessible and inclusive experience for every candidate. • Fri, 18 Sep • Siemens

Mechanical Technical Advisor » Craigie, Joondalup Area - RDO every fortnight and enjoy a 3-day weekend. Boost your super with our generous Super Co-Contribution scheme $124,156 Super Who are we? When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state. If you’re driven to make a meaningful contribution, you’ve come to the right place. Help Keep Our Water Systems Running Smoothly, While Growing Your Career! Are you someone who enjoys sharing your knowledge and helping others succeed? As a Technical Advisor - Mechanical, you will be the subject matter expert for our maintenance team, offering practical guidance, mentoring, and technical advice to keep our metropolitan water and wastewater systems operating safely and efficiently. You will also play a key part in the daily supervision of maintenance activities, making sure everything runs to plan, on time, and within budget. You will help deliver safe, compliant, and cost-effective solutions that make a real difference to the community. This is a great opportunity to step into a technical role, support the team’s development, and build your skills in operations and maintenance, all while contributing to essential infrastructure that supports millions of people! This permanent full-time position is primarily located at our Beenyup Wastewater Treatment Plant, with regular work also undertaken at our Alkimos facility, providing a diverse opportunity to work across both sites. Real benefits that matter 9-day fortnight work schedule (RDO) Two well-being days each year to do whatever you need to do to feel good Access to long service leave pro rata after 3 years of service Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%. Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing. Discover more benefits we offer to support the unique and individual ways our employees live. Let’s consider the focus areas! Mechanical Asset Management & Technical Support Provide specialist mechanical engineering expertise to support the safe, reliable, and efficient operation of critical assets. This includes troubleshooting complex asset performance issues, optimising maintenance strategies, developing technical solutions, and providing guidance, training, and support to operational teams. Risk, Compliance & Asset Reliability Ensure mechanical assets operate in accordance with regulatory, safety, and operational requirements by managing risk, supporting compliance activities, and driving asset reliability initiatives. This includes leading risk assessments, contingency planning, and reviewing engineering changes and designs to maintain asset integrity. Asset Condition Monitoring & Improvement Oversee asset condition monitoring and performance assessment programs to identify maintenance, refurbishment, and replacement needs. Using data-driven insights and industry best practices, provide recommendations that improve asset reliability, lifecycle performance, and long-term investment planning. Project Delivery & Engineering Support Provide technical leadership and specialist engineering support for the delivery of mechanical asset projects, from design review through to commissioning and handover. Ensure new and upgraded assets meet operational requirements, compliance standards, and long-term maintainability objectives. Contract & Contractor Management Manage and oversee contractors and service providers to ensure maintenance and technical work is delivered safely, efficiently, and in line with contractual obligations. Monitor performance, review variations and claims, and support the successful completion and handover of asset works and projects. Your skills and experience Degree level qualification in relevant discipline such as engineering AND considerable experience in coordinating and providing operational and support services within a multi-disciplined service organisation. OR Tertiary or Trade Certificate level qualification in a relevant discipline AND substantial experience in coordinating and providing technical and support services within a multi-disciplined service organisation. · ‘C’ Class drivers’ licence · Considerable experience in the operations and maintenance of water services infrastructure. · Considerable experience in a supervisory role in mechanical installation. · Considerable experience with mechanical testing and commissioning. Sound like a match? Apply today If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role. Applications close 23rd September 2026 As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check. We reserve the right to withdraw this ad prior to the closing date. Our commitment to a diverse and inclusive workplace: Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community. We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA folks and people from culturally and linguistically diverse backgrounds. We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment. Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000. To read our diversity and inclusion statement, please visit our website • Thu, 17 Sep • Water Corporation

Technical Support Engineer » The Rocks, Sydney - Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. Job Responsibilities: Deliver exceptional customer experiences by providing timely and effective support Troubleshoot complex and dynamic customer environments, diagnosing and resolving technical issues Maintain clear and consistent communication with both external customers and internal teams Develop deep expertise in our products and solutions, understanding customer usage patterns Collaborate closely with Software and Hardware Engineering teams to diagnose issues, propose workarounds, and implement resolutions Respond to customer inquiries and questions across various communication channels (chat, phone, web) Meticulously track customer cases and prioritize them based on classification and urgency Provide timely workarounds and resolutions to customer issues, adhering to established service level agreements Track and report metrics and strive for continuous improvement Required to be part of an on-call rotation schedule to ensure 24/7 support coverage Qualifications : We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role: Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field Minimum 5 years of experience in technical support roles Proficient in networking protocols such as BGP, OSPF, VxLAN and data center technologies Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable Proven ability to effectively debug and troubleshoot complex networking issues. Significant experience in DevOps, Network Operations, or Network Engineering within a cloud provider or enterprise-level team Why Us: Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you’ll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you. • Thu, 17 Sep • Nexthop Systems Inc

Client Solutions Engineer » North Perth, Vincent Area - The role This is a hands-on, client-facing engineering role. You won't be handed a ticket and left to work it alone. You'll sit with clients, understand what they're actually trying to achieve, and build the solution using tooling we've developed in-house, not disappear for a fortnight and hand back a spec. We've already done the hard work of building a capable internal platform. Your job is to put it in front of clients and make it work for their business, not reinvent it from scratch every engagement. This is an associate-level role. We're not asking for ten years and an enterprise pedigree. We're asking for someone sharp, curious, and comfortable in front of a client, who we'll grow into a senior client engineering or solutions architecture career. What you'll actually do Client-embedded delivery. Sit with clients, onsite or remote, during project and improvement engagements. Understand their workflow well enough to build the fix live, not write a spec and disappear. Automation and workflow configuration. Build and adapt automated workflows and AI-assisted tools using our internal platform, configured to each client's specific processes and systems. Integration and scripting. Light to moderate scripting work bridging client data into our platform, calling APIs, and troubleshooting integration faults when something breaks mid-engagement. Documentation and handoff. Document what you built in our internal knowledge base so colleagues can maintain it without you in the room. Feedback to the platform team. Flag gaps in our internal tooling back to the team building it. Every engagement should make the platform better, not just the client. What you'll bring Core: 1 to 3 years in a role that combined coding or scripting with direct client or stakeholder contact (junior developer, solutions engineer, technical support engineer, implementation consultant, similar) Working Python (or similar) and genuine comfort calling and consuming REST APIs Confidence explaining a technical decision to a non-technical client in the room, not just in a ticket Real interest in applied AI and automation, not just enthusiasm for the buzzword Nice to have: Exposure to common workplace and business systems (email platforms, accounting tools, ticketing systems) Experience with low-code or automation/workflow platforms Things you've actually shipped and can talk through, side projects included What we offer Compensation and growth. Competitive salary based on experience. This is a deliberately associate-level entry point into client-embedded technical work, with an explicit path to Senior Client Solutions Engineer and Solutions Architect as our practice grows. You'll be mentored directly by the senior engineers who built our internal platform. Work environment. Hybrid, based out of our North Perth office, with flexibility built around client site visits. The team. You're joining the team building Epic IT's AI-first capability, working alongside the engineers and architects who built the tools you'll be deploying, not a support queue reporting up to someone else's roadmap. What this role isn't. Not a helpdesk role. Not a sales engineer who demos and hands off to someone else. Not a role where you write the spec and wait for another team to build it. You build it, in front of the client, with our platform behind you. Ready to apply? Send us your resume and, if you've got one, a link to something you've built. Tell us about a time you had to explain a technical decision to someone who didn't want the technical version. • Thu, 17 Sep • Epic IT

Technical Support Engineer - PowerEdge XE » Chatswood, NSW - best work of your career and make a profound social impact as a Technical Support Engineer on our Solutions Support as a Service... team supporting PowerEdge XE servers in Chatswood. What you'll achieve As a Technical Support Engineer for Technical • Wed, 16 Sep • Dell

Project Engineer (Full-Time) » Baulkham Hills, The Hills District - Project Engineer (Full-Time) Western Earthmoving Pty Ltd Annual Salary: $130,000 plus superannuation WEM Water is part of the WEM Civil Group. We are proud to be one of NSW’s leading water infrastructure contractors. We are a workforce skilled in residential, industrial and infrastructure projects across Greater Sydney, Illawarra and Hunter. Our team can be trusted to deliver projects safely, on time and to a high standard of quality. By combining our understanding of our customers’ goals and challenges with strong technical knowledge and delivery capability, we are relied upon to provide practical solutions and efficient outcomes. WEM Water and the broader WEM Civil Group are supported by over 300 employees and continue to grow. We are looking for an experienced Project Engineer with a mechanical engineering background to join the WEM Water team. Reporting to the Operations Director, this role will support the delivery of water and sewer infrastructure projects from planning through to construction, testing and commissioning. Working closely with project and site teams, the Project Engineer will provide technical support and help ensure projects are delivered safely, efficiently and to required standards. In this position, your key responsibilities include: Engineering & Technical Apply engineering principles to the planning, installation, testing and commissioning of water and sewer infrastructure and associated mechanical systems. Review engineering drawings, designs and specifications to identify technical requirements, constructability issues and engineering risks. Provide technical support for pipework, pumps, valves, fittings, mechanical equipment and associated infrastructure. Review equipment and material selections for compliance with specifications, engineering standards and water authority requirements. Identify and assist in resolving technical and engineering issues during construction and commissioning. Liaise with designers, consultants, suppliers and subcontractors regarding engineering requirements. Monitor installation and construction activities for compliance with approved drawings, specifications and engineering requirements. Testing, Commissioning & Conformance Coordinate inspection, testing and commissioning, including pressure testing, CCTV inspections and equipment testing. Review test results to confirm compliance with specifications, engineering standards and authority requirements. Identify defects, performance issues and non-conformances and coordinate corrective actions. Maintain testing, commissioning and quality records. Coordinate connections, WAE/as-constructed documentation, approvals and final handover. Project Delivery Coordinate project mobilisation, approvals, documentation, site readiness and pre-construction requirements. Coordinate procurement of materials, mechanical equipment, plant and components in line with project specifications. Support project programming, monitor milestones and identify potential delays. Coordinate activities with site teams, subcontractors, suppliers and other stakeholders. Attend project meetings, maintain project records and follow up agreed actions. Assist with project budgets, costs, forecasts, variations, scope changes and financial performance. Assist with RFIs, EOTs, progress claims, project correspondence, subcontractor claims and invoice reviews. Ensure additional works are documented and approved before commencement. Subcontractor & Stakeholder Management Coordinate subcontractors, contractors and suppliers to meet project, technical, safety and quality requirements. Assist with subcontractor scopes, variations, claims and invoices. Maintain effective relationships with clients, WSCs, water authorities, consultants and other stakeholders. Coordinate stakeholder inspections, approvals and connections. Team & Site Support Provide technical and engineering support to project teams. Work with Team Leaders to communicate project priorities, program and technical requirements. Build positive and effective working relationships across project teams. Support and provide guidance to junior team members where required. We are looking for someone who has: Bachelor’s degree in mechanical engineering or a relevant engineering discipline, or an equivalent recognised engineering qualification. Experience in an engineering role supporting the delivery of water, wastewater, utilities or infrastructure projects. Experience with the installation, testing and commissioning of pipework, pumps, valves, mechanical equipment or associated systems. Experience reviewing engineering drawings, specifications and technical documentation and resolving engineering issues during project delivery. Experience coordinating contractors, suppliers and site teams in relation to technical and engineering requirements. Understanding of contract administration, variations, budgeting, cost control and project reporting. Strong communication, organisation and problem-solving skills. Current Driver Licence and NSW White Card Able to manage competing priorities and work effectively independently and within a project team in a fast-paced environment. Ability to work safely and comply with all site safety standards If you are looking for an opportunity to be part of a growing company that prides itself on a strong culture and supportive working environment, apply now. You can also visit our website to learn more about our company and culture: www.wem.com.au WEM Civil is an equal opportunity employer committed to offering a diverse and inclusive workplace. • Sun, 13 Sep • WEM Civil

E&I Workpack Engineer » Perth CBD, Perth - About the role: UGL are seeking an experienced E&I Work Pack Engineer to join our team on an ongoing basis working on a major Oil & Gas project. Commencing ASAP, you will be working a 5/2 roster within Perth CBD, point of hire is Perth, WA. Key Responsibilities: Work Pack Development: Analyse schedules, 3D models, MTO data, specifications, procedures, and technical drawings to create thorough Work Packs and Job Cards that meet UGL & Client standards. Tracking & Reporting: Monitor work pack progress, maintaining accurate status updates, manage change and collaborating with document control. Effective Communication & Coordination: Liaise with project stakeholders to clearly communicate work pack scope and lead constructability reviews. Delivering Technical Support: Address engineering technical queries during key project phases. Engineering Systems Development: Support the creation and management of on-site engineering control systems, ensuring user procedures, processes, and forms are efficient. Problem-Solving & Performance Escalation: Swiftly address system performance or delivery issues to keep the project on track. Collaborative Networking: Build and sustain valuable relationships with internal teams and clients. Adaptability in Project Controls: Support evolving project activities and outputs during execution. Safety & Compliance Focus: Champion safety, adhere to regulations, and promote compliance with all relevant State and Federal standards. About you: Bachelor's degree in Engineering (Electrical) or A-grade Electrical Licence Certificate IV instrumentation Certificate IV hazardous areas - Desirable not essential E&I Construction Experience Commissioning and systems completion experience E&I systems highly regarded 5 Years Experience in Oil & Gas or related industries Strong knowledge of industry standards, regulations, and best practices. Proficiency in project management software and tools. High level proficiency and working knowledge of Microsoft Power BI and Excel including complex data manipulation and analysis. Ability to work effectively in a fast-paced, high-pressure environment. Familiarity with relevant safety regulations and industry best practices. What we offer: Permanent position on an ongoing 5/2 Roster Competitive remuneration package Pathways for you to succeed and the space for you to carve your own journey A culture that values diversity and innovation, evolving with market changes and new technologies What makes you right for UGL: Genuine concern for safety Ability to provide a safe, supportive and positive workplace Capacity to flourish in a high-performance environment An innovative mindset and a willingness to challenge the norm A belief that success and value are driven by real teams where everyone has a role to play About Us: UGL is well-known and respected for providing end-to-end engineering, construction and maintenance services within, rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies. At UGL, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply. Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen. If you are confident, you have the skills and knowledge to fulfil this role, then please apply now. Reference - 269287 • Fri, 11 Sep • UGL Group

Level 3 Application Engineering / Product Specialist, Officer » Melbourne, Melbourne Region - Role Summary The Level 3 Product Technical Support Engineer, Officer, is the advanced escalation layer for the most complex CRIMS technical, functional, and operational issues. Where Level 2 restores service using known procedures, L3 diagnoses the unknown — owning root-cause analysis, defect recreation, workaround design, and the technical bridge into Product Engineering and QA. The role pairs deep domain expertise with sharp diagnostic instinct and the composure to handle the “sensitive,” high-visibility situations that shape how clients perceive CRD’s ability to resolve their problems. Primary Objective Diagnose complex technical problems, determine true root cause, and distinguish software defects from configuration, data, operational, or infrastructure faults — resolving through technical expertise or packaging the issue cleanly for Engineering. Key Responsibilities Sev1 leadership — Provide technical leadership on critical incidents, coordinating across Support, SaaS Ops, DevOps, and Infrastructure. Advanced troubleshooting — Perform deep technical troubleshooting across logs, database state, configuration, and performance behaviour to isolate failures, quantify scope, and determine whether the issue is caused by data, configuration, code, integration, infrastructure, or environmental conditions. Troubleshooting evidence pack — Capture and interpret application and integration logs, SQL/database analysis, configuration comparisons, and performance investigation findings so escalations to Engineering are fact-based, reproducible, and actionable. Root-cause analysis — Conduct structured RCA and classify each issue as a configuration, operational, infrastructure, or software defect. Defect recreation — Partner with QA teams to reproduce defects in lower environments to validate findings before escalation. Workaround design — Engineer viable workarounds that minimise interruption to time-sensitive trading functions. Escalation ownership — Handle escalations from L2 where no Standard Operating Processes (SOPs) exists, root cause is unknown, or deep technical expertise is required. Engineering liaison — Create and manage Jira defects and enhancement requests, support hotfix deployment, and meet with Product Engineering to feed back significant operational issues and prioritise non-functional requirements (NFRs). Operational uplift — Define monitoring requirements and operational controls, author runbooks for L2, and review recurring incidents to drive systemic improvement. New-product readiness — Act as an entry point for new product introduction to Operations infrastructure, flagging deployment and operability risks. Skills & Experience 4 years in application or production support with genuine L3 ownership in Financial Technology / Services Sector. Demonstrated history of solving complex technical problems with a strong analytical mindset. Hands-on SQL and sound grasp of relational-database fundamentals; scripting ability (SQL, etc.) for task automation. Financial-services / investment-management / trading-systems experience — CRIMS strongly preferred. Observability tooling exposure (e.g. Dynatrace, Datadog, SolarWinds) advantageous; C#/.Net or Java familiarity a plus. Communication skills to translate complex problems into both technical and business terms; equally credible with portfolio managers, traders, and engineers. Management-level thinking — perceptive to situational nuance and able to see the larger picture of an issue. B.S. in Computer Science, Engineering, Mathematics, or a related technical discipline. Additional requirements Periodic off-hours support About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement • Fri, 11 Sep • State Street

Senior Electrical Engineer - Major Building Projects » Perth, Perth Region - I'm currently partnering exclusively with a major electrical contractor to appoint a Senior Electrical Engineer into their Perth team. This is an opportunity for an experienced Electrical Engineer who has worked across major building projects and wants to take on greater technical responsibility within a contractor delivering some of WA’s most significant projects. The role would suit someone with strong electrical building services knowledge who understands how projects come together from design and coordination through procurement, construction, commissioning and final delivery . This isn't a pure design position. You'll work closely with project managers, construction teams, consultants and clients, providing the engineering expertise required to successfully deliver complex electrical packages across projects including hospitals, universities, commercial offices, retail, education, data centres and other major developments. There is genuine scope to make the position your own, take on greater technical responsibility as you develop and build a long-term career within a major contractor with a significant pipeline of work across WA. The Role You will be involved across the engineering and technical delivery of major electrical projects, including: Reviewing, coordinating and developing electrical designs, calculations and technical documentation. Providing engineering and technical support throughout the full project lifecycle. Working closely with Project Managers and site teams to resolve technical and constructability issues. Coordinating with consultants, builders, subcontractors, suppliers and clients. Supporting design coordination, procurement, construction and commissioning activities. Ensuring electrical engineering deliverables comply with Australian Standards, NCC requirements and project specifications. Identifying engineering solutions that improve constructability, efficiency and project outcomes. Taking greater ownership of engineering delivery as your position develops within the business. About You We're looking for an Electrical Engineer who has: A degree in Electrical Engineering. Strong experience within electrical building services and major commercial construction projects . Must have contractor-side and an understanding of how electrical packages are delivered from the ground up. Experience across projects such as hospitals, universities, commercial buildings, education, retail, data centres or similar major developments. Strong electrical design and technical capability, with exposure to Revit, AutoCAD, PowerCAD, ETAP or similar. A strong understanding of Australian Standards, NCC requirements and electrical building services. The ability to work effectively with project teams, consultants, clients and other key stakeholders. The ambition to continue developing technically. What's on Offer You'll be joining a major electrical contractor with an established presence in WA, an excellent reputation and a significant pipeline of major projects. This is an opportunity to step beyond a traditional design-focused engineering position and become more involved in the wider technical delivery of complex projects. If this sounds like something you'd be interested in hearing more about, please reach out to me directly for a confidential discussion. You can apply with your CV or send me a message directly to arrange a call. All conversations and applications will be treated in strict confidence. SCR-olivia-dezso-1 • Thu, 10 Sep • Core Talent

Integrity Engineer » Corio, Geelong - Job Description In this role, you will act as a key technical advisor to our Asset teams, providing technical leadership on piping integrity matters and contribute to refinery reliability, risk management and shutdown planning activities. You will play a critical role in maintaining plant reliability by responding to equipment issues, supporting breakdown events, and developing condition-based repair and replacement strategies. Reporting to the Senior Materials & Corrosion Engineer, this role will lead the development, implementation, execution, and continuous improvement of the refinery's on-stream piping inspection program in accordance with AS 3788 and refinery integrity management requirements. This is a critical role that has been created to address a growing need for dedicated ownership of inspection and integrity data. With the increasing volume and complexity of inspection records, corrosion monitoring information, and integrity data we require a specialist engineer focused on extracting value from many data points and translating them into meaningful integrity outcomes. As the subject matter expert for piping inspection data and integrity trends, you will work primarily from the office, analysing inspection results, identifying degradation patterns, improving inspection effectiveness, and ensuring refinery piping systems remain safe, compliant, reliable, and fit for service. Responsibilities Lead the Refinery On-Stream Piping Inspection Program in accordance with AS 3788 and refinery integrity management requirements. Manage, maintain and continuously improve the integrity inspection database, ensuring the quality, accuracy, and completeness of inspection records. Analyse large volumes of inspection, corrosion monitoring, thickness measurement, and condition assessment data to identify trends, risks, and improvement opportunities. Develop and optimise risk-based inspection strategies for refinery piping systems. Provide technical engineering support to ensure refinery piping systems remain safe, compliant, reliable, and fit for service. Support the Inspection Team in delivering effective inspection programs, risk management activities, and asset integrity outcomes across the refinery. Review inspection findings and assess degradation mechanisms affecting refinery piping systems. Evaluate corrosion rates, remaining life calculations, and inspection effectiveness to support proactive asset management. Provide engineering recommendations based on data analysis and integrity risk assessments. Support refinery shutdowns, turnarounds, and inspection planning activities as required. Prepare technical reports, integrity assessments, and recommendations for stakeholders. Drive continuous improvement initiatives focused on inspection efficiency, data quality, risk management, and reliability performance. Collaborate closely with Inspection, Operations, Maintenance, Engineering and Reliability teams to achieve asset integrity objectives. • Wed, 09 Sep • Viva Energy Australia

Technical Support Engineer » Macquarie Park, NSW - , Electronics or related Engineering discipline Experience as a Service Engineer, Technical Support Engineer or Manufacturing... and training, making it well suited to engineers from service, technical support or manufacturing backgrounds. Duties • Tue, 08 Sep • Evolve Scientific • AU$45 - 55 per hour

Conveyor Installs Specialist » Moranbah, Isaac Area - Job Description We are seeking a Conveyor Installs Specialist to join the team at Grosvenor Mine on a full-time, permanent basis with Anglo American. Reporting to the Engineering & Maintenance Manager, the Conveyor Installs Specialist will be responsible for the coordination of the conveyor belt installation and end-to-end project delivery for the underground coal mine. This role will see you accountable for: Provide safe, efficient and reliable mechanical engineering services to the Maintenance & Engineering department. Provide technical support to the Engineering & Maintenance team by coordinating resources, utilising the work order system and organising the supply and availability of equipment. Manage conveyor install and design to ensure projects are adequately planned by developing technical specifications, procedures, material and services requirements, labour and skill requirements and all other mine compliance obligations. Assist in achieving agreed maintenance plans and targets for engineering projects, procurement and disposal of equipment. Coordinate the Conveyor overhaul and installations to meet the mine schedule. Develop the project schedule for all conveyor installs, and retrieval as well as any overhaul work required. Provide input to mine planning meetings to ensure plans are developed to mitigate production delays due to conveyor installation and salvage. Identify root causes of major down time, accidents, non-compliances to schedules, statutory requirements and assists with the implementation of appropriate remedial actions in conjunction with internal and external resources. Ensure compliance with all people, safety, technical, operating and business systems, behaviours and culture in your area. Collaborate and build strong relationships across a range of both internal and external stakeholders. • Tue, 08 Sep • Anglo American

Senior Network Security Engineer » Melbourne, Melbourne Region - Permanent Full-Time Melbourne CBD Location Hybrid Working Arrangement A leading and growing IT Managed Service Provider is seeking a Senior Network Security Engineer who will support and maintain customer networks and security platforms, troubleshoot complex issues and ensure services meet agreed service level agreements (SLAs). This position requires strong technical knowledge, clear communication and hands-on experience with Juniper, Palo Alto and Fortinet. Key Responsibilities: Maintain customer network and security environments to support reliable day-to-day operations. Identify and resolve connectivity issues across routing, switching and wireless networks. Manage Juniper, Palo Alto and Fortinet platforms, ensuring they operate effectively. Take ownership of escalated support issues, from initial investigation through to resolution. Review monitoring alerts and investigate potential problems before they disrupt customer services. Keep accurate records of incidents, service requests and troubleshooting activities in ServiceNow. Assess the urgency and impact of each issue and respond within agreed service level agreements (SLAs). Keep customers updated and explain technical issues and solutions in straightforward language. Track network capacity and support ongoing maintenance throughout the technology lifecycle. Maintain load balancing and application security services to support application access and availability. Key Requirements: Five or more years of experience working directly with customers in a technical support or engineering role. Five or more years of practical experience maintaining and troubleshooting network and security systems. Hands-on expertise with Juniper, Palo Alto and Fortinet products. A solid understanding of routing, switching and wireless networks, including Juniper networking technologies. Experience configuring, supporting and troubleshooting Cisco ASA and ISE. Familiarity with load balancing platforms such as F5 or NetScaler. Experience managing support tickets and service requests through ServiceNow. Working knowledge of monitoring tools such as SolarWinds or Nagios. Current certifications from at least two of these vendor groups: Cisco, Juniper and Palo Alto. Strong problem-solving and communication skills, with the ability to understand customer needs and balance competing support priorities. Job Ref: 1248521 TO APPLY: please click on the appropriate link. • Mon, 07 Sep • Interpro People

HVAC Tech Support / Technical Service Engineer » Lidcombe, NSW - Technical Service Engineer/ HVAC Tech Support - HVAC WA & NSW Full-Time | Permanent We are looking for experienced.... This is an excellent opportunity for someone with strong hands-on HVAC experience who is ready to transition into a more technical, support • Mon, 07 Sep • Sirius.

Mechanical Engineering Technician » Braeside, Kingston Area - The Client Mitchcon Pty Ltd is an established Australian construction company specialising in concrete pumping, concrete spraying and high-rise concrete placement. Established in 1995, Mitchcon operates throughout Melbourne and Regional Victoria and supports commercial, civil, industrial and residential construction projects. The Role Mitchcon is seeking an experienced and technically capable Mechanical Engineering Technician to support the maintenance, testing, inspection and improvement of mechanical equipment and systems used across its operations. The annual salary is set between $79,500 - $85,000 depending on experience plus superannuation. The role is based in Braeside, VIC. The Responsibilities Assist with the design, modification and improvement of mechanical equipment and systems. Inspect, test, maintain and troubleshoot mechanical equipment and machinery. Read and interpret mechanical drawings, plans and technical specifications. Assist with installation, commissioning and repair of mechanical equipment. Conduct mechanical testing and inspections to identify faults and performance issues. Assist engineers with technical analysis, calculations and engineering documentation. Support preventative maintenance activities to ensure equipment reliability and safety. Ensure all mechanical work complies with relevant standards, specifications and workplace safety requirements. Maintain accurate technical, maintenance and inspection records. Work collaboratively with engineers, technicians and operational teams. The Requirements: Diploma or Advanced Diploma in Mechanical Engineering, Mechanical Engineering Technology, or a related field. At least 2 years of relevant experience working as a Mechanical Engineering Technician or in a similar engineering support role. At least 2 years of experience working with mechanical equipment, machinery, maintenance or engineering systems. At least 2 years of experience reading and interpreting mechanical drawings, plans and technical specifications. At least 2 years of experience conducting mechanical inspections, testing, troubleshooting or maintenance activities. Strong understanding of mechanical engineering principles and practices. Proficiency in reading technical drawings and using relevant engineering or CAD software. Strong problem-solving and analytical skills. Good communication and teamwork skills. Strong attention to detail and commitment to workplace safety. Ability to work independently and manage competing priorities. Current Australian work rights. • Sat, 05 Sep • Labour Support Group

Simulator Support Engineer » Sydney, Sydney Region - Simulator Support Engineer - Major ICT and Defence System Integrator Permanent position Sydney based position - Eastern Suburbs naval base Active NV1 security clearance required - applicants without this cannot be considered Kinexus is a specialist defence and national security recruitment agency with over 25 years of working and specialising in the industry. We have partnered with a major ICT and defence system integration business who are actively deliverin a key training and simulation capability to the Royal Australian Navy, they are looking to expand the team with the addition of a permanent Simulator Support Engineer. The Simulator Support Engineer will provide technical support and engineering services to software, hardware and ICT systems relating to defence training simulators. In this role, you will be involved in the development, integration and support of complex simulation systems, including on-site support for uniformed Navy personnel. In this role you will: Diagnose and resolve faults across simulator software applications, control hardware, visual/audio systems, and networked ICT infrastructure to minimise training downtime. Carry out preventative maintenance, software patching, configuration changes, and hardware servicing in line with maintenance schedules and vendor/manufacturer requirements. Manage servers, networks, workstations, and data links underpinning simulator operation, ensuring connectivity, cybersecurity compliance, and system availability. Deliver on-call and on-site technical assistance to instructors and operators, resolving issues in real time to keep training scenarios running. Maintain technical records, fault logs, and configuration documentation, and escalate unresolved issues to engineering or vendor support teams as required. What's needed from you: Degree or diploma in electrical/mechatronics/software engineering or computer science, plus relevant certifications across ICT (RHCSA/RHCE, CCNA/CCNP, etc), equivalent experience will also be considered. A minimum of NV1 security clearance is required for this role, applicants without clearance will not be considered. System administration skills across Linux server environments, including server build, configuration and management. Hardware and integration systems troubleshooting across simulator control, visual and audio hardware. Programming skills with low-level programming languages. Sound interesting? Want to find out more? Apply with your most up-to-date CV and we will be in touch with all relevant applicants. All applications should include your resume as a word document. For more information, visit our website, www.kinexus.com.au or contact Will Wells on 02 9492 7521. LI-WW1 SCR-will-wells • Sat, 05 Sep • Kinexus

Electrical commissioning Engineer » Sydney, Sydney Region - MCR are recruiting Electrical Commissioning Engineers to work on large, technically complex data centre commissioning projects in Sydney. You will oversee and run large scale commissioning programs in their entirety within Data Centre environments. The nature of this role is to provide engineering and technical support to plan, schedule, coordinate and execute full life cycle commissioning of critical data centre facilities. You will be involved in all stages of commissioning, from early design, managing commissioning scripts, witness testing and logistics. Requirements: Electrically qualified qualified (trade or tertiary) Data Centre experience preferred but not essential Excellent documentational skills, strong communicator and technically minded. Must know how to present complex ideas to non-technical audiences. Ability to work in a fast paced environment and remain calm under pressure What’s on Offer: Major Sydney-based data centre projects Competitive remuneration based on experience with a salary guide of $130k - $150k super bonus High earning potential and extensive future growth opportunities This is a great opportunity to join the rapidly expanding & developing world of Data Centres. If you feel like you meet the requirements, please submit your application for consideration. • Sat, 05 Sep • Mission Critical Recruitment

Internal Technical Sales » Bayswater, Bayswater Area - Internal Sales Engineer Technical Internal Sales Technical Sales Support Specialist – Mechanical Applications Engineer – Internal Sales Salary: $80,000 – $90,000 p/a Super Working Hours: 38 hour week, flexible between 7am to 5pm Location: Bayswater, WA Employment Type: Permanent, Full Time Are you a mechanically minded tradesperson, engineer or salesperson with a good technical aptitude looking to take the next step in your career with a global leader in drive technology? Do you have a strong background in sales or, hands on experience with rotating equipment, power transmission, or heavy industrial machinery? Are you looking for a role where your technical expertise directly solves complex customer challenges? Then this could be the role for you! The Company Our client is a renowned international provider of mechanical drive solutions around the world. They are known for their on-going innovative approach to solving complex problems whilst continually bringing more efficient solutions to the market. Here in WA, they have a team of 30 people with strong tenure, based in a state of the art Bayswater facility. About the Role Working as part of a high-performing engineering and commercial team at our Perth office, you will play a critical role in supporting our clients customer base across mining, mineral processing, heavy manufacturing, and industrial sectors. Reporting to the National Business Support Manager, this internal technical sales role sees you dealing with all incoming customer enquiries, working through queries, reading customer engineering specifications, reviewing RFQs, and utilizing specialized software to size, select, and engineer bespoke mechanical drive systems. You will bridge the gap between complex engineering concepts and commercial proposals, acting as the primary technical contact for external clients, consulting engineers, and procurement teams. This position is ideal for someone with existing Applications / Technical Engineering capability with a strong technical understanding or, a Mechanical Fitter looking to move off the tools, or an Inside Sales Specialist who thrives on complex mechanical sizing, proposal generation, and technical consultative support. Key Responsibilities Technical Sizing & Proposal Engineering: Review customer RFQs and engineering specifications to correctly size, select, and configure gear units, couplings, and complete drive packages (approx. 70% technical scope). Commercial Account Support: Prepare accurate, competitive, and timely technical-commercial proposals for clients and liaise with global factory teams for specialized pricing and lead times. Client Consultation: Provide front-line technical support to external customers, field sales engineers, and consultants on mechanical drive applications, torque calculations, and product selection. Order Execution & Handover: Collaborate with internal project execution, supply chain, and service teams to ensure successful order handover and accurate BOM (Bill of Materials) setup. Documentation & Systems: Maintain detailed record-keeping within internal CRM/ERP software and compile complete project submittal documentation. What You’ll Need Technical & Sales / Customer Service Background: Strong sales or customer service background, with technical aptitude. Technical aptitude could come from one of the following: Power transmission equipment, industrial gearboxes, and flexible couplings Heavy rotating equipment (pumps, crushers, conveyors, agitators, or mills) Mechanical drive packages and electric motor integration General Mechanical equipment and / or maintenance thereof Technical Skills: Demonstrated ability to read, interpret, and evaluate engineering drawings and customer technical specs. Strong diagnostic, sizing, and ratio/torque calculation abilities. (desirable, not essential) IT Skills: Proficient with MS Office 365 and associated products – Outlook, Word and Excel. Communication & Aptitude: Exceptional verbal and written communication skills with the confidence to explain technical recommendations to commercial stakeholders. This role will be based in WA but will report into a wider national team, predominantly based in NSW, so will suit someone independent, can manage their own day / time effectively and enjoys autonomy in a role. What’s in it for you? Industry Leadership: Work with a world-renowned brand synonymous with high-spec, high-reliability industrial drive technology. Career Growth: Access clear technical and commercial career development pathways within a global network. Stable Market: Direct exposure to major Western Australian industrial and mining projects with long-term contract pipeline stability. Competitive Package: Excellent base salary ($80,000 - $90,000 p/a Super Annual Bonus (up to 10%). How to Apply Apply now, or if you have any questions regarding the role, please reach out to [email protected]. • Fri, 04 Sep • 2XM Recruit

Technical Coordinator - Passenger Train Help Desk » Sydney CBD, Sydney - Technical Coordinator – Passenger Train Help Desk – Green Square, NSW We're looking for a Technical Coordinator to join our team at Green Square, Alexandria, NSW and become the critical link between train operations, fleet controllers and maintenance teams. If you enjoy problem-solving, coordinating people, and making sure things run smoothly, we'd love to hear from you. This role would suit candidates from a variety of backgrounds including rail, transport, maintenance planning, operations coordination, fleet maintenance, technical support, engineering support, defence, aviation or other operational environments. About the Role Reporting to the Planning & Logistics Manager, you will be the first point of contact for operational issues impacting the New Intercity Fleet in service. Working within the Rail Operations Centre, you'll coordinate communication and technical responses between train drivers, NSCC Fleet Controllers and maintenance teams to ensure issues are resolved safely and efficiently. As a key member of the operations support team, you'll help minimise fleet downtime through effective fault coordination, maintenance prioritisation and stakeholder communication. This position operates on a 24/7 rotating roster comprising 12-hour shifts . Key Responsibilities Act as the primary contact point for the UGL Help Desk. Receive, record and coordinate responses to operational fleet issues Support fault identification, diagnosis and rectification activities. Liaise closely with train crews, Fleet Controllers and maintenance personnel. Prioritise maintenance requests and operational activities. Monitor fleet performance and support service recovery activities. Maintain accurate records and reporting within operational systems. Contribute to planning activities that support fleet availability and reliability. About you We're looking for someone who enjoys problem solving, thrives in an operational environment and can confidently coordinate multiple stakeholders during time-critical situations. You will bring: Trade qualification, technical certification or equivalent engineering qualification. Experience in rollingstock maintenance, commissioning or a related transport, manufacturing or asset-intensive industry. Ability to interpret technical drawings, schematics, field modification instructions, parts bulletins and bill of materials. Strong troubleshooting skills across mechanical and electrical systems. Experience managing competing priorities while maintaining customer focus. Excellent communication and stakeholder management skills. Sound computer literacy and reporting capability. SAP experience will be highly regarded. We recognise that strong candidates may not meet every requirement listed. If your experience is transferable and you're excited by the opportunity, we encourage you to apply. What We Offer at UGL Transport: Meaningful work on a major transport projects shaping the future of NSW rail. Opportunities for leadership development and career progression. A supportive and collaborative team environment. Competitive remuneration and benefits. A strong commitment to diversity, inclusion and flexible thinking. Why Join UGL Transport? UGL Transport is a vertically integrated transport and rail business owned in a 50/50 joint venture with UGL Pty Ltd and the Sojitz Corporation. UGL Transport designs, manufactures and maintains rolling stock and rail infrastructure, operates and maintains transport networks, and designs, delivers, and operates train systems and critical communications. With a legacy of over 125 years beginning in Newcastle, UGL Transport has sites and businesses across Australia and New Zealand. At UGL Transport, you'll be part of a business that delivers critical infrastructure and services that keep Australia moving. Long-term career opportunities within a growing national business. Maintaining a safe, supportive, and inclusive workplace Encouraging teamwork and collaboration Delivering innovative and efficient solutions If you value safety, reliability, and technical excellence , UGL Transport is the place for you. Important Information ✔️ Pre-employment checks include: Medical assessment (including drug & alcohol screening) Previous employer references National Police Check Diversity & Inclusion UGL Transport is an Equal Opportunity Employer. We strongly encourage applications from: Aboriginal & Torres Strait Islander peoples People with disability Mature-aged workers Individuals from culturally diverse backgrounds Please Note: Internal candidates are strongly encouraged to apply. As part of the recruitment process, it is mandatory that you notify your current Manager regarding your application for this role. This ensures transparency and adherence to internal recruitment policies. Join a leading name in rail and infrastructure and take the next step in your career. Click “Apply” to submit your application today Job Ref\: 269131 • Fri, 04 Sep • UGL Group

Level 3 Senior Product Technical Support Engineer, AVP » Melbourne, VIC - Role Summary The Level 3 Senior Product Technical Support Engineer, AVP is the advanced escalation layer for the..., Mathematics, or a related technical discipline. Additional requirements Periodic off-hours support About State Street • Fri, 04 Sep • State Street

Technical Support Engineer » Sydney, NSW - and more. About the job The Postgres Data Server Technical Support team is looking for a Engineer to provide technical support for the... issues and influence software direction. As a Technical Support Engineer, you will:· Provide technical support • Thu, 03 Sep • SAS Institute

Logistics Support Manager » Pinkenba, Brisbane - L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. About the role The Integrated Logistics Support Manager is responsible for the planning, integration, coordination and continuous improvement of logistics and sustainment support systems across L3Harris Communications Australia (L3HCA) in-service support, maintenance, repair and overhaul (MRO), acquisition and transition activities.The position provides the interface between Program Management, Engineering, Maintenance, Supply Chain, Original Equipment Manufacturers (OEMs) and Customers to ensure supportability, availability, readiness and lifecycle cost objectives are achieved. The Logistics Support Manager oversees the creation and implementation of ILS support solutions to meet customer requirements for both L3Harris commercial and Defence products. The LSM provides ongoing support to customers as the primary point of contact for logistics support related enquiries. The LSM works to ensure that the delivery of logistics and technical support services meets the requirements of both L3Harris and the customer. The LSM will report to the Head of MRO. What the role will involve The responsibilities of your role will include the following: Conduct technical management of customer initiated corrective action requests including RODUMs, defects, warranty claims Conduct engineering supportability analysis including maintenance requirements, maintenance investigations and technical substitutions Conduct obsolescence management and provide recommendations obsolescence options to management and customers Develop and be responsible for policy/process and procedures for effective technical and engineering support outcomes Review EMEI, ILSI and other technical publication updates and support technical publication management Be responsible for process improvement initiatives and develop value for money business cases as necessary Support the program and project management community with input and advice on technical and engineering support solutions on sustainment contracts Liaise with customer Logistic and Fleet Managers to achieve optimal logistics, technical and engineering support solutions/outcomes Provide inventory and supply system optimisation Conduct Stock Assessments and reporting Provide CDATA assembly and submission and monitoring of MILIS codification and cataloguing Provide Life Cycle Cost modelling Conduct data document and review in the engineering and configuration management functions Conduct Technical Information Reviews including monitoring engineering artefacts, eg ECOs, SBs, CAPAs, for applicability and actionability within the L3HCA engineering team Work with ILS team to ensure that logistics, technical and engineering support sustainment solutions meet customer expectations Contribute to the Leadership of the MRO function and applicable programs What you'll bring The role requires the following experience and skills: Current Australian Negative Vetting 1 (NV1) Security Clearance Understanding of Defence ILS and engineering operations Proven experience in managing contractual deliverables within the defence industry Excellent communication and Written skills Experience within Defence contracting industry Expertise with handling Classified and ITAR controlled documents About L3Harris Australia L3Harris has provided advanced technology solutions to government and commercial customers across Australia for more than 25 years. L3Harris has facilities in all major cities and employs over 500 people. L3Harris in Pinkenba is part of our Mission Critical Communications business and a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space. A few of our employee benefits are: An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave. Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to 2 years) Flexible working hours and patterns depending on location Discounted private health insurance Life & Total Permanent Disability Cover Novated Car Leasing Company supported professional development programs Retail Reward programs 9 day fortnight working pattern Important to know Due to the nature of our work many our roles require an Australian citizenship and will require the successful candidate to successfully apply and hold an Australian Defence Security Clearance and/or be assessed to work with ITAR information. Please answer the pre-screening questions upon applying for this assessment. For more information or a confidential discussion, please contact our Talent Acquisition team at [email protected] L3Harris respectfully requests no agency submissions at this time As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. • Thu, 03 Sep • L3Harris

Security Engineer » Australia - Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com What you will be doing DXC Managed Cyber Services (MCS) is the specialist, Digital Security division within DXC Technology. Our team provides a broad portfolio of security services offering end-to-end operational management of market-leading technologies and security services for local and multinational clients. As part of our continued focus on the Australia and New Zealand market, we are enhancing the Security Engineering Team who work within the Secured Infrastructure capacity to deliver security services at the highest standard for our customers. Only candidates able to gain or currently holding a current National Police Clearance will be considered for this role, and preferable for Australian Federal Government Security Clearance at Baseline or higher. Australian Citizenship is mandatory. Who you will be working with DXC Security is one of the few companies in Australia & New Zealand that can provide end-to-end security solutions—from expert advisory services to fully managed security operations, enabling the delivery of complete remediation plans and security improvement programs. Responsibilities: To facilitate the onboarding, management, and troubleshooting of the cybersecurity services Assist in high-priority incidents including both infrastructure and security-related. Ensure security services—including policies, configuration, and compliance—meet or exceed industry best practices Fulfill daily operational tasks to ensure all managed services meet Service Level Agreements (SLAs), actively identifying opportunities to automate repetitive administrative tasks. Implement and execute tasks to fulfill the project requirements Keep up-to-date with a variety of security technologies, trends, and emerging AI-driven security tools Liaise with vendors and their technical support/engineering team to provide advanced-level support The skills you will bring: At least 3 years’ experience working in IT/OT security operations for medium and/or large enterprises. Experience and good knowledge in implementation and/or managing and troubleshooting some of the following vendors’ technologies. Forcepoint Web Proxy – Essential NGFW – CheckPoint Microsoft Defender Experience working in cloud environment including Amazon Web Services/Microsoft Azure Experience in high-priority incident response Holder of relevant industry/vendor certifications such as CISSP, Microsoft AZ-900 (or other Microsoft Security related cert), AWS Certified Cloud Practitioner, & CheckPoint CCSE Understanding of the OSI Layer model from TCP/IP to application level and having the ability to troubleshoot & run analysis. Strong team player with a can-do attitude who works well collaboratively Highly Desirable (But Not Essential): Automation & Scripting: Proficiency with high-level programming or scripting languages (such as Python or PowerShell) Infrastructure as Code (IaC): Knowledge of deploying and managing network security controls using IaC tools (e.g., Terraform, Ansible) API Integration: Experience utilizing RESTful APIs to automate firewall rule provisioning, policy management, and reporting Artificial Intelligence: Familiarity with leveraging AI technologies (e.g., AI-assisted scripting tools, automated threat intelligence, or AI-driven SIEM analytics) to enhance operational efficiency Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. How to apply & our commitment to you in return If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . • Thu, 03 Sep • DXC Technology

Technical Support Engineer » Sydney, NSW - job The Postgres Data Server Technical Support team is looking for a Engineer to provide technical support for the enterprise... and influence software direction. As a Technical Support Engineer, you will:· Provide technical support for customers who • Wed, 02 Sep • SAS Institute

Joint Professional Services - Technical Support Engineer in Australia » Australia - OPSWAT , a global leader in IT, OT , and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. The Position OPSWAT is now searching for a mid-to-senior level Joint Professional Services and Technical Support Engineer to join our Global Customer Experience team and help our customers in Australia. In the Technical Support capacity, the engineer will coordinate with colleagues in the global Support team to respond to customers’ technical queries and issues, with the goal of resolving them quickly and satisfactorily, including escalating bugs to the R&D team and managing the process to get the customer’s environment properly patched or upgraded. In the Professional Services capacity, the engineer will implement and integrate OPSWAT products and solutions purchased by customers, offer advice on best practices, provide knowledge transfer on administering the solution, and expose the customer to other OPSWAT solutions that might benefit them. The Joint Professional Services and Technical Support Engineer also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence the product roadmap. As a member of a dynamic company, he or she also gets involved in other activities such as technical assistance to the Sales team, helping to test and assess new products and product releases, and other special projects. What You Will Be Doing Collaborating with the global OPSWAT Support team to resolve customer issues (which are often technical issues) rapidly and comprehensively, making sure to meet published SLAs. Working in a Technical Account Manager capacity to customers who are often very technically oriented (typical customers are engineers and IT personnel). Providing professional services for the implementation of OPSWAT products. Maintaining strong customer relationships through: Regularly scheduled conference calls to review open issues. Occasional in-person meetings Improving issue management processes within the company. Coordinating activity between Support, R&D, Product Management, and other departments. Gaining expertise (both functional and limited technical) in OPSWAT products. Going onsite and delivering professional services (training, system implementation) per request. Getting engaged in other special project activities. Understanding customer IT requirements and goals Providing advice on the use of technology to implement OPSWAT products. What We Need From You Bachelor's degree in a Computer Science, Technical discipline, or Equivalent experience. Strong knowledge of Windows and Windows server. Basic knowledge of Linux, with an interest to expand that knowledge. Good foundation and willingness to expand knowledge of networking concepts. Basic knowledge of and willingness to expand knowledge of cybersecurity and critical infrastructure protection. Strong presentation skills (be able to describe things and convey ideas to others in an easy way). A proven customer-oriented attitude, including the ability to work with difficult and/or frustrated customers. A passion for solving problems and making customers happy. Ability to think logically, analyze logs and troubleshoot computer software and IT related issues. Availability and willingness to travel as necessary to your assigned accounts, and to Company meetings. Security Clearance: Candidates must hold a current Negative Vetting Level 1 (NV1) security clearance or higher . It Would Be Nice If You Had Experience working with global teams. Cybersecurity domain experience, including file security, device security, network security and etc. Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc.). Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack). Experience in Cloud Based Services (e.g. AWS, GCP). Experience working on Linux based infrastructure. Experience working with scripting languages such as bash script, PowerShell, and Python. Configuration and management of databases such as MySQL, Mongo. Experience in providing customer support of technical software products. • Wed, 02 Sep • Opswat

Services Specialist - Technical Support Engineering » Brisbane, Brisbane Region - Services Specialist - Technical Support Engineering Would you like to join our Wireline Services Product Line? Do you like working in collaborative teams and solving technical problems? Join our Wireline Services Team The Wireline services product line offers a complete range of downhole well logging technology and services for every environment. We are continuously developing our own technologies. Meeting customers' demands and finding innovative ways of working to enable our clients to work more efficiently and economically. Partner with the best As a Technical Support Engineer, you'll work as part of the support team. You'll lead and provide technical support to other groups and co-workers for Baker Hughes Wireline in Australia. You'll provide coaching to others specialist, technicians, and apprentices in your area of expertise. As a Technical Support Engineer - Wireline Services you will be responsible for: Providing technical expertise and guidance to Operations Teams, Sales, and clients. Developing and implementing solutions to meet client needs. Managing and coordinating the introduction of new technologies. Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations. Ensuring compliance with managing the Job Cycle (MtJC) process. Raising alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job. Fuel your passion To be successful in this role you will: Have a bachelor's degree in engineering or equivalent. Have at least 5 years of thorough understanding (Technical) and competency in oilfield wireline operations and services (advanced open/cased-hole services) Have experience with open hole & cased hole logging and perforating services. Be a good communicator and fluent in English. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please discuss your preferred working arrangements with your recruiter during the process Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. • Sun, 30 Aug • Baker Hughes

Services Specialist - Technical Support Engineering » Australia - Services Specialist - Technical Support Engineering Would you like to join our Wireline Services Product Line? Do you like working in collaborative teams and solving technical problems? Join our Wireline Services Team! The Wireline services product line offers a complete range of downhole well logging technology and services for every environment. We are continuously developing our own technologies. Meeting customers' demands and finding innovative ways of working to enable our clients to work more efficiently and economically. Partner with the best As a Technical Support Engineer, you'll work as part of the support team. You'll lead and provide technical support to other groups and co-workers for Baker Hughes Wireline in Australia. You'll provide coaching to others specialist, technicians, and apprentices in your area of expertise. As a Technical Support Engineer - Wireline Services you will be responsible for: Providing technical expertise and guidance to Operations Teams, Sales, and clients. Developing and implementing solutions to meet client needs. Managing and coordinating the introduction of new technologies. Collaborating with AMO Teams to troubleshoot equipment and ensure smooth operations. Ensuring compliance with managing the Job Cycle ( MtJC ) process. Raising alert across the Service Delivery organization whenever an unfamiliar technical issue arises on a job. Fuel your passion To be successful in this role you will: Have a bachelor’s degree in engineering or equivalent. Have at least 5 years of thorough understanding (Technical) and competency in oilfield wireline operations and services (advanced open/cased-hole services) Have experience with open hole & cased hole logging and perforating services. Be a good communicator and fluent in English. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Please discuss your preferred working arrangements with your recruiter during the process Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Safety net of life insurance and disability programs Tailored financial programs. Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering • Sun, 30 Aug • Baker Hughes

Technical Support Engineer - PowerEdge XE » Chatswood, Willoughby Area - Description At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer on our Solutions Support as a Service team supporting PowerEdge XE servers in Chatswood. What you’ll achieve As a Technical Support Engineer for Technical Support in the XE space, you will resolve complex technical issues with our XE portfolio in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services. Responsibilities You will: Take ownership of technically sophisticated customer-reported issues from web, phone, chat and email and work closely with the customer until complete resolution Document relevant information and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue Resolve customer issues, working closely with the Engineering, SE and other multi-functional teams Provide qualified information to Engineering so they can improve product quality and reliability Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Qualifications Essential Requirements Strong knowledge and understanding of Dell PowerEdge servers Working fundamental knowledge of PowerEdge XE servers Comfortable working in Linux environments (RHEL and Ubuntu) In depth troubleshooting knowledge Good understanding of Dell and vendor diagnostics utilities and their application Customer facing experience and the ability to work in a high-pressure environment 3 years of technical support experience Desirable Requirements Bachelor’s degree • Sat, 29 Aug • Dell Technologies

Technical Support Engineer (Exchange) » Australia - Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers' technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This position requires flexibility in working shift based on the business needs and the working shift may vary depending on the operational demand. For example, there may be a dedicated evening shift (3pm - 11.30pm) or include shift rotations such as Monday to Friday from 11:00AM to 7:00PM, or Tuesday to Saturday from 7:00am to 4:00pm or Sunday to Thursday from 10:00am to 6:00pm. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. - Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. - You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. - Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements. The ideal candidate combines strong technical knowledge with excellent customer service skills and is passionate about delivering high-quality end-user support and continuous service improvement. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3 years of technical support, technical consulting experience, or information technology experience OR 5 years of technical support, technical consulting experience, or information technology experience OR equivalent experience Additional Required Qualifications: Exchange: - Proven track record of working with Exchange architecture and Exchange Online, showcasing in-depth knowledge and hands-on experience. - Deep understanding of Exchange architecture and Exchange Online, demonstrating the ability to troubleshoot and resolve complex issues efficiently. - Extensive experience in administering Exchange Server - Proficiency in Windows Server 2016 and 2019 concepts and administration, managing underlying infrastructure for Exchange environments effectively. - Design, administration, and/or support experience with Exchange On-Premise and Exchange Online environments, demonstrating a strong grasp of their intricacies. - Experience in executing migrations from Exchange On-Premise to Exchange Online, minimizing downtime and ensuring a seamless transition. - Working Knowledge and how they relate to clients, connectivity, security and management of Exchange Environments: o Entra ID identity, authentication, and conditional access o M365 security and compliance/Purview technologies (eDiscovery, DLP, ATP, OCAS, etc.), o Networking (HTTP, DNS, TCP/IP) and web server - Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions. - Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and end-users. - Willingness to work on weekends / evenings as required by the business. Office: Provide technical support for Microsoft Office, Microsoft 365, and Copilot-related scenarios. Experience supporting Microsoft Office or Microsoft 365 products. - Strong troubleshooting and analytical skills. - Good understanding of cloud services, identity, licensing, and tenant configuration. - Familiarity with Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Office desktop/web apps. - Strong Interest in AI productivity tools, especially Microsoft Copilot. - Troubleshoot issues across Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, and web-based Microsoft 365 experiences. - Support customers with Copilot enablement, licensing, access, prompt usage, and expected product behaviour. - Investigate incidents using logs, diagnostics, service health information, and customer reproduction steps. - Clearly explain technical issues, workarounds, and resolutions to both technical and non-technical audiences. - Collaborate with engineering, product teams, and peer support teams to escalate complex or emerging issues. - Document known issues, troubleshooting steps, and customer-ready guidance. - Identify trends in customer cases and contribute to product quality and supportability improvements. - Promote responsible AI usage, data protection awareness, and secure Microsoft 365 configuration practices. Additional Preferred Qualifications: Optional (Experience in one or more of these areas desirable) - Debugging and scripting skills with PowerShell and Graph API - Utilizing scripting to automate tasks and streamline Exchange administration. - Experience managing or supporting Skype for Business/Teams /SharePoint Server/SPO/Office. - Development experience with programming languages such as PowerShell, Java, C++ and C#. - Networking Knowledge (HTTP, DNS, TCP/IP) Soft skills: 1. Fast learner and willing to learn new technologies. 2. Cross-team collaborations & teamwork. 3. Customer handling experience. 4. Strong communication skills - Fluent oral & written English 5. Effective, polished interactions with customers to gather information. 6. Demonstrable troubleshooting skills 7. Logical and Critical thinking. 8. Passion for technology and customer support Citizenship & Citizenship Verification: This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Security Clearance Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html) • Fri, 28 Aug • Microsoft Corporation

Technical Support Engineer » Sydney, NSW - . About The Role Verkada is expanding rapidly in Sydney and the JAPAC region. We are looking for a Technical Support Engineer... Build tools and processes that will scale What You Bring 1+ year of experience in a Technical Support Engineering or IT • Fri, 28 Aug • Verkada

Technical Support Engineer - PowerEdge XE » Australia - social impact as a Technical Support Engineer on our Solutions Support as a Service team supporting PowerEdge XE servers... in Chatswood. What you'll achieve As a Technical Support Engineer for Technical Support in the XE space, you will resolve • Wed, 26 Aug • Dell

Technical Support Engineer (SharePoint) » Australia - Overview MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market. With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers' technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This position requires flexibility in working shift based on the business needs and the working shift may vary depending on the operational demand. For example, there may be a dedicated evening shift (3pm - 11.30pm) or include shift rotations such as Monday to Friday from 11:00AM to 7:00PM, or Tuesday to Saturday from 7:00am to 4:00pm or Sunday to Thursday from 10:00am to 6:00pm. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. - Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. - You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. - Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements. The ideal candidate combines strong technical knowledge with excellent customer service skills and is passionate about delivering high-quality end-user support and continuous service improvement. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3 years of technical support, technical consulting experience, or information technology experience OR 5 years of technical support, technical consulting experience, or information technology experience OR equivalent experience Additional Required Qualifications: SharePoint: - Extensive experience in administering SharePoint Server - Advanced technical knowledge about SharePoint Server and SharePoint Online - Experience of investigating complex SharePoint issues relating to administration, performance and customization. - Understanding of identity and authentication/authorization with Windows Active Directory Services and Azure Active Directory - Experience of web development technologies, e.g. ASP.NET, HTTP, JavaScript, HTML5, CSS, React, Angular - Understanding of client/server, networking, and Internet technologies fundamentals - Demonstrated ability to troubleshoot and resolve complex issues efficiently. - Adequate knowledge in SQL Server - Diagnose and resolve Copilot-related issues, including access, permissions, licensing, and functionality problems. - Respond to support tickets and service requests within established SLAs. - Escalate complex issues to Microsoft or internal technical teams when required. - Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions. - Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and end-users. - Willingness to work on weekends / evenings as required by the business. Provide technical support for Microsoft Office, Microsoft 365, and Copilot-related scenarios. Experience supporting Microsoft Office or Microsoft 365 products. - Strong troubleshooting and analytical skills. - Good understanding of cloud services, identity, licensing, and tenant configuration. - Familiarity with Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Office desktop/web apps. - Strong Interest in AI productivity tools, especially Microsoft Copilot. - Troubleshoot issues across Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, and web-based Microsoft 365 experiences. - Support customers with Copilot enablement, licensing, access, prompt usage, and expected product behaviour. - Investigate incidents using logs, diagnostics, service health information, and customer reproduction steps. - Clearly explain technical issues, workarounds, and resolutions to both technical and non-technical audiences. - Collaborate with engineering, product teams, and peer support teams to escalate complex or emerging issues. - Document known issues, troubleshooting steps, and customer-ready guidance. - Identify trends in customer cases and contribute to product quality and supportability improvements. - Promote responsible AI usage, data protection awareness, and secure Microsoft 365 configuration practices. Additional Preferred Qualifications: Optional (Experience in one or more of these areas desirable) - Debugging and scripting skills with PowerShell and Graph API - Utilizing scripting to automate tasks and streamline Exchange administration. - Experience managing or supporting Skype for Business/Teams /SharePoint Server/SPO/Office. - Development experience with programming languages such as PowerShell, Java, C++ and C#. - Networking Knowledge (HTTP, DNS, TCP/IP) - Knowledge and experience with PowerShell is a plus Soft skills: 1. Fast learner and willing to learn new technologies. 2. Cross-team collaborations & teamwork. 3. Customer handling experience. 4. Strong communication skills - Fluent oral & written English 5. Effective, polished interactions with customers to gather information. 6. Demonstrable troubleshooting skills 7. Logical and Critical thinking. 8. Passion for technology and customer support Citizenship & Citizenship Verification: This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport. Security Clearance Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html) • Wed, 26 Aug • Microsoft Corporation

Technical Support Engineer (Exchange) » Australia - Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience..., or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology • Tue, 25 Aug • Microsoft

Technical Support Engineer (SharePoint) » Australia - Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience..., or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology • Mon, 24 Aug • Microsoft

Senior Technical Account Manager, ANZ » Australia - Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation. Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun! Minimum qualifications: Minimum of 6 years of experience in technical customer-facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer). Bachelor's degree in Computer Science, Engineering, or similar field, or equivalent practical experience. Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer). Experience with container technologies (Docker, Kubernetes) and their associated security considerations. Preferred qualifications: Experience building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets. Experience troubleshooting complex technical issues and driving resolution. Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organisation. About the Job: As a Senior Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalisation. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience. Join Wiz as a Senior TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth. Responsibilities: Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction. Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally. Advocate for customer needs across various departments (product management, support, etc.) and offer insights regarding the availability of new features in Wiz. Assist in identifying opportunities for expanding Wiz usage across the customer’s organisation. • Sat, 22 Aug • Wiz

Technical Support Engineer Team Leader » Sydney, NSW - Job Description: OVERVIEW: The role of the Technical Support Engineer Team Leader (Australia) is to coordinate... escalations. The Technical Support Engineer Team Leader is based in Sydney and will report to the Customer Experience Manager • Thu, 20 Aug • Genetec

Technical Support Engineer Team Leader » The Rocks, Sydney - OVERVIEW: Genetec Australia PTY Ltd is seeking the role of the Technical Support Engineer Team Leader (Australia) is to coordinate a team of 3 to 4 Support Engineers while continuing to ensure the team provides quality and professional post-sales services to our customers via email, phone, text chat or on-site support. They will help handle more complex cases and be involved in technical escalations. The Technical Support Engineer Team Leader is based in Sydney and will report to the Customer Experience Manager (Australia). JOB DUTIES: Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely Resolve problems in compliance with established processes Ensure timely escalation of critical customer related issues through proper channels Ensure timely resolution of customer issues and monitors escalated cases Monitor local Technical Support specialists and assist them in more difficult cases Develop and maintain a strong relationship with new and existing customers Develop and maintain an extensive working knowledge of Genetec's solutions Contribute to the evolution of our software and Support processes Participate in the elaboration of technical documentation and knowledge base article Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool Prepare product related training programs to ensure the team is up to date on technical knowledge Handle, and train employees on other products like Stratocast, Genetec Security Center, Horizon (Genetec Security Center SaaS). Prepare and assist the on-boarding, training, and reverse shadowing new employees. Participates in the employee evaluation process with the CX Manager Additional tasks: Collaborate with Sales Admin, CRM Data Specialists, DBS and DI teams to resolve CRM incidents and handle urgent customer GTAP login issues for portal.genetec.com & Genetec.com/Portal including backend related issues. Collaborate with Login.Genetec.com devs for issues related to the domain and improve the functionality of it. This may include reporting on security vulnerabilities. Collaborate with Genetec.com/Portal (New Online Store) devs and team to resolve issues raised internally or by customers. Field Support: Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises Provide on-site and off-site professional services to Genetec customers, including proof-of- concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests Requirements SKILLS & EXPERIENCE : Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or an equivalent technical qualification such as CCNA, CCNP certification 3-5 years working experience in a related role Strong analytical and troubleshooting skills in both hardware and software Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities Experience in customer service, technical support, and project management Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software Strong team player while possessing the autonomy to manage his own workload Experience in physical Security environment CCNA qualification Fluent and proficient in verbal and written communication in English Any other languages will be considered a strong asset Must possess a valid driver’s license and passport Capacity to travel up to 35% for field engineering assignments Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.) Excellent knowledge of networking principles and IP protocols Experience with networking equipment configuration and troubleshooting (switches, routers, etc.) Experience working with a video security system over IP – CCTV system or Access control. Experience working with SQL databases Clear understanding of TCP, IP and UDP protocol stack Understanding of network storage (SAN, NAS, iSCSI) principles and best practices Understanding of server virtualization concepts Salary: Between AUD $90,000.00 and AUD $100,000.00 (range excludes superannuation), depending on experience. Applications will be accepted from August 19, 2026, with the closing date for applications being September 17 , 2026 . • Wed, 19 Aug • Genetec

APAC Technical Support Leader » Sydney, Sydney Region - Job Description Summary The Senior Technical Support Manager is responsible for leading the regional technical support function across Asia Pacific, ensuring timely, high-quality support to Service Account Managers (SAMs), Project Managers (SPMs), Field Service Engineers (FSEs), Parts, and Customers. This role drives technical excellence, promotes standardization, and enables continuous improvement across the region while serving as a critical link between field operations, engineering, and product line teams. The leader will build regional capability, manage escalations, and enhance customer satisfaction in alignment with GE Vernova Ways - Innovation, Lean, Customer, One Team, and Accountability. Job Description This role can be based in APAC. Core Focus We are seeking a high-caliber technical leader with deep domain expertise in Medium Voltage Power Systems and Variable Frequency Drives (VFDs) . You will lead the APAC technical support strategy, ensuring our complex power electronics and automation assets perform at peak reliability. You are the technical authority for regional escalations, bridging the gap between field challenges and engineering design. Key Responsibilities Technical Support & Escalation Management Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers. Manage technical escalations , driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams. Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. Uphold safety, compliance, and quality standards in all technical interventions. Regional Alignment & Knowledge Management Drive standardization of troubleshooting guides, tools, and processes across APAC. Build and expand the knowledge base to capture field learnings and best practices. Partner with Global Technical Support Leaders to ensure regional alignment with global service strategy. Provide structured field feedback to Engineering and Product Line for reliability and design improvements. Customer & Field Engagement Act as the technical interface to customers on escalated or complex cases. Partner with Regional Parts and Services teams to resolve parts identification, obsolescence, and interchangeability issues . Support customer meetings, site visits, and presentations requiring deep technical expertise. Talent Development & Leadership Lead, coach, and develop a diverse regional Technical Support team . Implement structured training, certification, and mentoring programs for FSEs and support engineers. Promote knowledge transfer and collaboration across teams, functions, and countries. Continuous Improvement & Innovation Leverage data analytics to improve First-Time Fix Rate (FTFR), Mean Time to Resolution (MTTR), and case closure cycle time . Champion digital tools and remote diagnostic solutions to increase service efficiency. Identify and drive continuous improvement initiatives to enhance service productivity, reliability, and customer value. GE Vernova Ways in Action Innovation: Drive adoption of digital solutions, remote diagnostics, and new service models to better support customers. Lean: Simplify technical support workflows, eliminate waste, and standardize tools across the region. Customer: Act as the trusted technical partner, ensuring timely, transparent, and high-quality support. One Team: Creates collaboration across FSEs, Parts, Engineering, Product Line, and global peers to deliver as a united GE Vernova team. Accountability: Take ownership for escalations and outcomes, ensuring commitments to customers and stakeholders are met. Key Metrics / Success Measures Customer Satisfaction / NPS improvement in technical responsiveness and resolution quality. Escalation Response Time & MTTR - reduction in average resolution time. First-Time Fix Rate (FTFR) improvements across APAC. Knowledge Base Utilization & Contributions - adoption of published solutions. Training & Certification Coverage - % of FSEs and Technical Support Engineers certified. Field Feedback Impact - measurable influence on product and design improvements. Qualifications & Experience Bachelor's or Master's degree in engineering (Electrical, Controls, or related field). 12 years' experience in technical services, field engineering, or product support , preferably in energy or industrial sectors. Proven track record in managing regional or cross-country technical teams . Expertise in failure analysis, troubleshooting, and technical escalation management . Familiarity with GE Vernova systems and tools (e.g., ServiceMax, Salesforce, technical knowledge systems) preferred. Strong communication and stakeholder management skills across cultures. Willingness to travel regionally (30-40%). Key Competencies Technical depth & problem-solving Influencing & stakeholder engagement Coaching & developing technical talent Escalation management under pressure Collaboration across functions and regions Data-driven improvement mindset Additional Information Relocation Assistance Provided: Yes \LI-Remote - This is a remote position GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. • Wed, 19 Aug • GE Vernova

Technical Support Engineer Team Leader » Sydney, NSW - OVERVIEW: Genetec Australia PTY Ltd is seeking the role of the Technical Support Engineer Team Leader (Australia... and be involved in technical escalations. The Technical Support Engineer Team Leader is based in Sydney and will report to the • Tue, 18 Aug • Genetec

DAON | Technical Support Engineer » Sydney, NSW - , and infrastructure teams, you'll help resolve complex technical issues and improve how support is delivered over time. You'll... solutions and integrated IAM platforms, providing L2/L3 support for incidents, service requests, and production issues. The work • Tue, 18 Aug • Deloitte

Technical Support Engineer - Core Azure » Sydney, NSW - support, technical consulting experience, or information technology experience o OR 5+ years of technical support, technical... AI, Azure SQL, Azure AppServices or Azure AKS/Containers. 3+ years technical support engineering with infrastructure • Mon, 10 Aug • Microsoft

Technical Support Engineer » Sydney, NSW - . What's the opportunity? The Technical Support Engineer team is looking for an individual with engineering and or web...-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face • Sat, 01 Aug • Intercom

Technical Support Engineer - Tier 3 » Sydney, NSW - and related integrations. As a Technical Support Engineer, you will act as the final escalation point for complex customer..., join us at Deputy and make an impact where it matters most! The Role As part of the Technical Support team, you will work closely • Fri, 31 Jul • Deputy

Technical Support Engineer (SharePoint) » Australia - + years of technical support, technical consulting experience, or information technology experience o OR 5+ years of technical... support, technical consulting experience, or information technology experience Advanced technical knowledge about SharePoint • Wed, 29 Jul • Microsoft

Sr. Technical Support Engineer, Focused Services » North Sydney, NSW - on providing the best customer support in the industry. Your Career As a Senior Technical Support Engineer, your role.... Your proactive approach and advanced technical skills underscore your commitment to delivering unparalleled customer support • Fri, 24 Jul • Palo Alto Networks

Technical Support Engineer - Australia » Australia - About the Role: AutoRABIT is looking for a Technical Support Engineer to support AutoRABIT development processes..., communication, and customer service skills. As a Support Engineer, you will contribute to AutoRABIT products adoption and success • Fri, 24 Jul • AutoRABIT • AU$60000 - 75000 per year

Technical Support Engineer - Digital Customer Success » Millfield, NSW - Peterborough - , reducing energy consumption, and enhancing quality of life for people. As our new Technical Support Engineer..., you will be providing expert technical support for telemetry tools and sensor equipment, diagnosing issues, and ensuring our customers • Tue, 30 Jun • Grundfos