Case Manager Jobs. Australia

Case Manager » Canberra Region, Australian Capital Territory - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Canberra, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. Do you thrive in complex, people-focused environments where your judgement and relationship skills really matter? We’re looking for a Case Manager to join our Federal Self Insurance team , managing a portfolio of cases with care, professionalism and confidence. You’ll work closely with clients and stakeholders to support recovery and return-to-work outcomes, using your problem-solving and communication skills to navigate challenging situations with empathy and clarity. Experience in the workers compensation or Safety, Rehabilitation and Compensation (SRC) scheme is beneficial but not essential. We’re open to professionals with transferable skills and the right mindset to learn and grow in this space. This is a permanent, full-time position based in our Canberra office , with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval. YOUR RESPONSIBILITIES Provide early, proactive and personalised support to employees and employers, ensuring a professional and compassionate experience. Manage all aspects of a caseload within legislative and compliance frameworks, balancing accuracy with a solutions-focused approach. Communicate clearly and consistently with stakeholders, offering information that’s easy to understand and act on. Lead case reviews, facilitate discussions and case conferences, and build strong relationships that drive positive outcomes. Collaborate within a high-performing, values-led team committed to doing the right thing for every client. ABOUT YOU You bring experience from a corporate, professional services, or medical environment where customer outcomes and stakeholder management were central to your role. You’re confident working with complex information, managing competing priorities and applying sound judgement in your decision-making. You’re empathetic, resilient and able to guide others through sensitive or difficult conversations. You have excellent communication and organisational skills, with a strong eye for detail and accuracy. You’re motivated by purpose, helping others get back to work and life after injury. WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Thu, 10 Sep • EML

Case Manager - CSR » Mount Gambier, Grant Area - Make a real difference in the lives of women and children transitioning out of crisis. Part time (0.8FTE), Fixed term till June 30, 2027| Location: Mount Gambier Inclusive diverse work environment |Career growth Opportunities $53.43per hour super PBI salary packaging About the Program The Connection Strength and Recovery (CSR) Program supports women and their children as they transition from domestic and family violence (DFV) crisis services to safe, stable, and connected lives within the community. The program focuses on building resilience, promoting economic independence, and reducing the risk of returning to DFV or homelessness services. The Role As a Case Manager, you will support women and their children exiting crisis care by providing therapeutic case management and group support. You’ll work with a trauma-informed approach, conducting risk assessments and safety planning that helps clients build sustainable connections and access long-term community support. What We’re Looking For: Must-haves: Degree or Diploma in Social Work, Social Sciences, Community Services, or equivalent experience commensurate with the position. Valid Department of Human Services (DHS) Working with Children Check Valid Australian Drivers Licence Ability to do some work outside of standard hours when required As a Bonus Extensive experience in domestic violence and/or Aboriginal family violence focussed case management See attached Position Description for full details. Why Choose Centacare? Work with a trusted, long-standing organisation helping the local community SCHADS Award 2010 – Crisis Accommodation Level 3 salary super Generous salary packaging to increase your take-home pay Influence and contribute to DFV sector strategy and policy Supportive, experienced leadership and a close-knit team environment Ongoing training and professional development Free access to our Employee Assistance Program (EAP) for wellbeing support Discounts on health insurance through Bupa About Us Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work. To learn more about us, click on the video Centacare Catholic Community Services - Our Story Ready to Apply? If you’re passionate about helping people build safer, more stable lives—we’d love to hear from you. Your application should include a cover letter and resume as one document outlining your qualifications, experience, and how you meet the requirements of the role. To access the position description or submit your application click on the 'Apply' button. We may close the role early if we find the right person—so don’t wait! To know more about this position in confidence please contact Jane Zeitz, Manager, on 08 8303 6648. Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply. With respect, no agencies please. • Thu, 17 Sep • Centacare

Case Manager - EASE » Mount Gambier, Grant Area - Make a real difference in the lives of women and children transitioning out of crisis . Full time, Fixed term till June 30, 2027| Location: Mount Gambier Inclusive diverse work environment |Career growth Opportunities $53.43 per hour super PBI salary packaging About the Program The EASE program diverts victim-survivors from crisis homelessness systems through community development and engagement opportunities and earlier intervention case management. The Role As a Case Manager, you will play a vital role in delivering high-quality, trauma-informed case management services to victim-survivors across the Limestone Coast region. Working within approved Case Management Guidelines, you will provide face-to-face, community-based early intervention support that is flexible, responsive, and tailored to the unique needs of individuals from diverse backgrounds and circumstances. In this role, you will empower victim-survivors to enhance their safety, wellbeing, and overall life outcomes by providing timely support, advocacy, and connections to relevant services and community networks. Your work will focus on early intervention strategies that help prevent the escalation of violence and reduce the need for crisis responses. You will be part of a collaborative and supportive team, working closely with the Team Leader and Community Development Worker to achieve positive outcomes for victim-survivors and the broader community. Key Responsibilities Provide trauma-informed, strengths-based case management support to victim-survivors. Ensure victim-survivors are informed about the support options and services available to them. Connect individuals with meaningful community networks, resources, and support services that meet their needs. Support victim-survivors to develop and strengthen safety planning and risk management strategies. Work collaboratively with colleagues and community stakeholders to achieve program objectives and improve service outcomes. Maintain accurate case records and ensure service delivery aligns with program guidelines, organisational policies, and best practice standards. What We’re Looking For: Must-haves: Degree or Diploma in Social Work, Social Sciences, Community Services, or equivalent experience commensurate with the position. Valid Department of Human Services (DHS) Working with Children Check Valid Australian Drivers Licence Ability to do some work outside of standard hours when required As a Bonus Extensive experience in domestic violence and/or Aboriginal family violence focussed case management Special Condition Extensive travel within the Limestone Coast, some work outside of standard hours See attached Position Description for full details. Why Choose Centacare? Work with a trusted, long-standing organisation helping the local community SCHADS Award 2010 – Crisis Accommodation Level 3 salary super Generous salary packaging to increase your take-home pay Influence and contribute to DFV sector strategy and policy Supportive, experienced leadership and a close-knit team environment Ongoing training and professional development Free access to our Employee Assistance Program (EAP) for wellbeing support Discounts on health insurance through Bupa About Us Each year, we support more than 20,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work. To learn more about us, click on the video Centacare Catholic Community Services - Our Story Ready to Apply? If you’re passionate about helping people build safer, more stable lives—we’d love to hear from you. Your application should include a cover letter and resume as one document outlining your qualifications, experience, and how you meet the requirements of the role. To access the position description or submit your application click on the 'Apply' button. We may close the role early if we find the right person—so don’t wait! To know more about this position in confidence please contact Jane Zeitz, Manager, on 08 8303 6648. Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply. With respect, no agencies please. • Thu, 17 Sep • Centacare

Case Manager » Gosford Area, Central Coast NSW Region - Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight giving you more control over your time and work life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. Make a real difference in people's lives with EML Are you passionate about helping people get their lives back after injury or illness? As Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident. We’re now welcoming applications for a Case Manager to join our IfNSW team in Gosford on a Permanent - Fulltime basis. This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day. What You’ll Be Doing Managing a full portfolio of physical and psychological injury claims. Building strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers. Implementing proactive strategies to support timely recovery and return‑to‑work outcomes. Collaborating with internal and external stakeholders to design personalised treatment and recovery plans. Navigating challenging conversations with confidence, empathy and resilience What We’re Looking For It’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. Do you have… Strong customer service experience with a passion for helping people within a medical, hospitality, retail or corporate field? The ability to thrive in a fast paced, collaborative team? Good computer literacy with the ability to learn new systems? Strong communication, resilience and a customer‑first mindset for effective rapport‑building? Creativity, curiosity and initiative when engaging with stakeholders? Why You’ll Love Being Part of EML You’ll enjoy a range of benefits designed to support your wellbeing, growth and success: Hybrid work options for better balance. Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities. Discounts at 350 retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners. Corporate wellbeing program , including gym and health insurance discounts. Comprehensive learning and development tailored to help you grow. More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families Company-wide celebration events that keep us connected. Annual incentive scheme regular salary reviews . Ready to Make an Impact? If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you. Apply now and help people get their lives back. • Thu, 17 Sep • EML

Youth Case Manager » Australia - Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Youth Case Manager | Full Time | Rowes Bay, Townsville SCHADS Level 4 Make a real difference in a young person's recovery journey. The Salvation Army is seeking a passionate and experienced Youth Case Manager to support young people and young families experiencing challenges related to alcohol and other drug use. This role will work with young people in outreach, as well as a small cohort of young people in a residential rehabilitation centre. Working within a trauma-informed and psychologically informed practice framework, you'll empower young people to achieve positive outcomes through tailored case management, advocacy, and holistic support. About the Role As a Youth Case Manager , you will: Deliver high-quality case management, assessments, referrals, and advocacy for young people and families Support clients through their recovery journey and help them build positive social and family connections Develop and review individual support plans that promote long-term wellbeing Work collaboratively with internal teams and external agencies to achieve the best outcomes Facilitate engagement in pro-social activities aligned with The Salvation Army's values and mission Maintain accurate case notes, care plans, and client records Safely transport clients when required using a TSA vehicle Respond appropriately to critical incidents and challenging situations Create and maintain a safe, supportive, and welcoming environment for young people What You'll Bring Degree in Social Work, Youth Work, Community Services or a related discipline (minimum Diploma qualification considered with relevant experience) At least 2 years' experience in case management with disadvantaged or complex-needs clients Knowledge of trauma-informed practice, mental health, and adolescent development Experience working with culturally diverse young people and families Strong relationship-building, communication, and advocacy skills Ability to remain calm and professional in complex and unpredictable situations Excellent organisational, planning, and problem-solving skills Commitment to reflective practice and continuous learning Essential Requirements Current Driver's Licence Blue Card / Working with Children Check Current First Aid Certificate (or willingness to obtain) What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. Join a Team That Puts Young People First If you're passionate about helping young people overcome barriers, build resilience, and create brighter futures, we'd love to hear from you. Apply now and be part of a team making a lasting impact in the Townsville community. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration • Thu, 17 Sep • The Salvation Army

Case Manager » Gosford Area, Central Coast NSW Region - Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight giving you more control over your time and work life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. Make a real difference in people's lives with EML Join our IfNSW RIS team and manage your own portfolio of detached NSW Police workers compensation claims. Liaise with injured workers, their employers, and Allied Health professionals. You will also work with internal specialists to create a strategic plan to help injured workers get back into work and wellness in a durable and safe fashion. This will be a full- time, permanent position based in our Gosford office with flexibility to work from home up to 2 days. What You’ll Be Doing Managing a full portfolio of physical and psychological injury claims. Building strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers. Implementing proactive strategies to support timely recovery and return‑to‑work outcomes. Collaborating with internal and external stakeholders to design personalised treatment and recovery plans. Navigating challenging conversations with confidence, empathy and resilience What We’re Looking For It’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. Do you have… Strong customer service experience with a passion for helping people within a medical, hospitality, retail or corporate field? The ability to thrive in a fast paced, collaborative team? Good computer literacy with the ability to learn new systems? Strong communication, resilience and a customer‑first mindset for effective rapport‑building? Creativity, curiosity and initiative when engaging with stakeholders? Why You’ll Love Being Part of EML You’ll enjoy a range of benefits designed to support your wellbeing, growth and success: Hybrid work options for better balance. Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities. Discounts at 350 retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners. Corporate wellbeing program , including gym and health insurance discounts. Comprehensive learning and development tailored to help you grow. More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families Company-wide celebration events that keep us connected. Annual incentive scheme regular salary reviews . Ready to Make an Impact? If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you. Apply now and help people get their lives back. • Thu, 17 Sep • EML

Case Manager » Australia - Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Case Manager | Homelessness Services Full Time | SCHADS Crisis Level 2 Max term – 6 months Location - Stafford Help people find stability, hope and a place to call home. The Salvation Army is seeking a compassionate and resilient Case Manager to support individuals and families experiencing or at risk of homelessness. In this rewarding role, you'll provide assessments, crisis intervention, case management and practical support that empowers people to achieve housing stability, strengthen their wellbeing and build brighter futures. This role requires working across Brisbane North and Redcliffe. What You'll Be Doing Provide compassionate and professional support to individuals and families experiencing homelessness or housing instability through phone, face-to-face and walk-in services. Conduct comprehensive assessments, identify risks and vulnerabilities, develop safety plans, and connect clients with appropriate internal and external support services. Deliver person-centred, trauma-informed and strengths-based case management that empowers clients to achieve sustainable housing and improved wellbeing outcomes. Work collaboratively with clients to develop, implement and review tailored case plans, supporting them to achieve their goals and build long-term independence. Advocate on behalf of clients and coordinate access to housing, financial assistance, health, education, employment and community support services. Build positive relationships with stakeholders, service providers and community partners to strengthen referral pathways and improve outcomes for clients. Maintain accurate client records, case notes and reporting requirements while ensuring compliance with organisational standards and funding obligations. Participate in case reviews, supervision, team meetings and continuous improvement initiatives to support service excellence and best-practice delivery. What You'll Bring Qualifications in Community Services, Social Work or a related field. Experience in case management, homelessness, community services or a similar setting. Strong assessment, communication and relationship-building skills. A passion for supporting vulnerable people through a strengths-based approach. Driver's Licence, Working with Children Check and National Police Check. What we offer The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Flexible working arrangements. Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration • Thu, 17 Sep • The Salvation Army

Mobile Case Manager » Coffs Harbour, Coffs Harbour Region - Are you an experienced Rehabilitation or Workers Compensation professional looking for an opportunity to take your case management skills into a more mobile, face-to-face role? Our client is a leading organisation within the workers compensation and injury management sector and is seeking a Rehabilitation & Return to Work Specialist to support clients with more complex workers compensation claims. This is a highly relationship-focused role where you will work directly with workers, employers, medical professionals and other key stakeholders to achieve positive recovery and return-to-work outcomes. About the Role This is a mobile, face-to-face case management position, with regular travel to client and employer sites across Coffs Harbour, Macquarie, Grafton and surrounding areas. You will manage a portfolio of workers compensation clients, providing personalised support throughout their recovery and return-to-work journey. Approximately 8 client or employer visits per week can be expected, depending on caseload and individual requirements. The role may require travel of up to approximately 3 hours each way, providing an excellent opportunity for someone who enjoys working independently, building relationships in the community and managing a varied caseload. A fleet vehicle can be provided, along with a laptop, with travel and fuel expenses covered. Key Responsibilities Manage a portfolio of workers compensation clients, particularly those with more complex claims; Support workers throughout their recovery and return-to-work journey; Conduct regular face-to-face visits with workers and employers at worksites, medical clinics and other relevant locations; Develop effective return-to-work plans and coordinate appropriate rehabilitation, services and support; Collaborate with doctors, employers, workers and other stakeholders to establish and achieve return-to-work goals; Lead difficult conversations and confidently manage conflict, negotiation and competing expectations; Provide clear and accurate information regarding claims, entitlements, obligations and responsibilities; Build and maintain strong relationships with workers, employers, medical professionals and internal stakeholders; Identify emerging risks and ensure appropriate escalation and compliance with relevant legislation and organisational requirements; and Work collaboratively with case management and injury management specialists to achieve positive claims outcomes. About You We are looking for a resilient, solutions-focused professional who is confident managing complex situations and enjoys working directly with people. Ideally, you will have A background in rehabilitation, workers compensation, or ideally both; Experience managing workers compensation claims and supporting workers through recovery and return-to-work processes; Strong planning, organisation and case management skills; Excellent communication skills, with the confidence to lead conversations with doctors, workers, employers and other stakeholders; Strong conflict resolution, negotiation and stakeholder management capabilities; The ability to manage sensitive and difficult conversations with empathy and professionalism; A proactive and solutions-focused approach to case management; The ability to work independently and manage your time effectively within a mobile role; A strong customer service focus and commitment to achieving positive outcomes; and A full Australian driver's licence. Tertiary qualifications or studies in Allied Health, including Occupational Therapy, Physiotherapy, Rehabilitation, Nursing, Psychology, Rehabilitation Counselling or Exercise Science, will be highly regarded. Location & Travel This is a genuinely mobile role covering Coffs Harbour, Macquarie, Grafton and surrounding areas. Maximum travel requirement of approximately 3 hours each way; Approximately 8 client/employer visits per week, depending on caseload; Fleet vehicle available; Laptop provided; Travel and fuel expenses covered; and Company vehicle has a 5-star ANCAP safety rating. Working Hours Core working hours are 8:20am–5:00pm, with flexibility for earlier starts when required to accommodate client and business needs. What’s on Offer? 18-month maximum-term contract with potential for extension; Potential internal opportunities at the conclusion of the contract; $90,000–$100,000 superannuation; Fleet vehicle, laptop and travel expenses provided; Opportunity to work in a highly autonomous, mobile environment; Meaningful opportunity to support workers through complex recovery and return-to-work journeys; Excellent opportunity for an experienced rehabilitation professional to broaden their workers compensation case management experience; and Potential pathway for someone looking to transition into a mobile case management role or progress their career within workers compensation. How to Apply For more information or a confidential discussion please call Laura Barrett at u&u on 02 8245 7933 quoting reference number 46417. At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments or have a preferred method of communication throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs. Please submit your resume in Word format only. • Wed, 16 Sep • u&u Recruitment Partners

Senior Case Manager - Nugel » Werribee, VIC - Melton, VIC - Senior Case Manager is central to ensuring that this approach is applied to the case management of children, young people... and families. The Nugel Senior Case Manager will work closely with the Team Leader supporting the team and taking on higher duties • Wed, 16 Sep • VACCA • AU$105581 - 119073 per year

CISP Case Manager, Ballarat » Ballarat, VIC - Case Manager to deliver high quality, person-centred support to participants in the Court Integrated Services Program (CISP...). You will provides case management support to individuals participating in the CISP program who present with a range of complex needs • Tue, 15 Sep • State Government of Victoria • AU$81496 - 98955 per year

Case Manager - Disability and Mental Health » Nambour, QLD - We are looking for Case Manager - Disability and Mental Health Role Type: Part Time | Thursday to Saturday 2pm - 10pm.... As a Case Manager you will work directly with individuals living with a disability including those with a psychosocial • Tue, 15 Sep • Lutheran Services • AU$41.3 - 44.29 per hour

Case Manager » Gosford, NSW - a workplace incident. We’re now welcoming applications for a Case Manager to join our IfNSW team in Gosford on a Permanent • Mon, 14 Sep • EML

Senior Case Manager Level 1 » Sydney, NSW - SENIOR CASE MANAGER – WORKERS COMPENSATION – SYDNEY At Allianz, we’re proud to be named one of the Best Workplaces... such as Case Reviewer and Team Manager to support the team. Exhibits strong planning and prioritization skills, effectively • Mon, 14 Sep • Allianz

Travel Assistance - Case Manager » Brisbane, QLD - Assistance Case Manager, you'll be the first point of contact for travellers when things go wrong - whether it's lost baggage... to travellers in distress, maintaining a calm and empathetic demeanour throughout each call and case You'll work with our team • Mon, 14 Sep • Cover-More

Case Manager - SEWB » Alice Springs Area, Darwin Region - Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service. Full-time Contract 37.5 hours per week Aboriginal Identified position $94,283 - $109,941 per annum Total Effective Package* $117,230 - $135,083 About the role The Social and Emotional Wellbeing (SEWB) Case Manager provides case management to clients referred for SEWB support, with a particular focus on mental health. This role involves coordinating and delivering individualised support, which may include advocacy, outreach, skill development, life skills training, facilitating access to community and Congress services and coordinating interagency meetings. Clients often experience multiple and complex needs, including co-occurring mental and physical health concerns, family and community violence, alcohol and other drug (AOD) issues, child protection involvement, engagement with the justice system, cultural considerations, and other social and emotional wellbeing challenges. To be considered for this position, you will require: Is of Aboriginal descent; identifies as an Aboriginal person; and is accepted as an Aboriginal person by the Aboriginal communit y Demonstrated experience and skills in providing case management to vulnerable clients that is trauma-informed and strengths based. Demonstrated knowledge and understanding of Social and Emotional Wellbeing (SEWB) principles and practice. Demonstrated ability to foster and maintain collaborative working partnerships with internal and external providers. Understand and maintain strict confidentiality in a health care setting as well as cultural sensitivity within the Aboriginal community. Awareness of and sensitivity to Aboriginal culture and history and knowledge of factors influencing the health and wellbeing of Aboriginal children and families in Central Australia. Current NT Driver's License or the ability to obtain. Willingness, ability and appropriate levels of health and fitness to travel to and work from remote locations. What we offer: Congress offers rewarding career options and a wide range of employee benefits including: Work that is community-led, impact-focused and a part of the bigger picture. Opportunities to grow, including 15 days of professional development per year, with pathways including master's programs and study placements. 6 weeks annual leave & 15 days paid personal leave per year. A flexible work policy including flexible start and finish times, compressed work weeks, part-time and casual roles, job sharing and the possibility to purchase additional paid leave. Salary packaging for full-time, part-time and casual employees. *Total Effective Package includes base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options Got you interested? Don't meet all the role requirements, but think you'd be a great asset to our team? We'll never know unless you hit the Apply Now button. For more information on the position please contact Aboriginal Practice Manager - SEWB, Kathy Janse Van Nieuwenhuizen on 0438 951 736 or [email protected] Applications will close when a suitable applicant is found. *Total effective package includes: base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options. Simply complete the application process by clicking the Apply Now button and we’ll be in touch. • Mon, 14 Sep • Central Australian Aboriginal Congress

Case Manager Level 2 » Charlestown, NSW - CASE MANAGER LEVEL 2 – WORKERS COMPENSATION – CHARLESTOWN At Allianz, we’re proud to be named one of the... policies and procedures. About you Experience in a similar case management role within personal injury insurance • Mon, 14 Sep • Allianz

Case Manager - SEWB » Alice Springs, NT - Manager provides case management to clients referred for SEWB support, with a particular focus on mental health. This role... $94,283 - $109,941 per annum Total Effective Package* $117,230 - $135,083 About the role The Social and Emotional Wellbeing (SEWB) Case • Sun, 13 Sep • Central Australian Aboriginal Congress • AU$94283 - 109941 per year

Case Manager » Southbank, Melbourne - Why join Launch Housing Launch Housing is an independent Melbourne based community organisation passionately committed to ending homelessness. From providing high quality housing and an innovative range of support, education and employment services, we bring solutions to homelessness under one roof for thousands at risk of, or experiencing the crisis and trauma of homelessness. With over 400 staff working across 16 locations in metropolitan Melbourne, we combine direct action with advocacy, research and innovation to drive widespread change. Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and provide high-quality training & supervision, wellbeing days, access to an Employee Assistance Program and much much more to ensure your career with us is fulfilling. Don’t just walk past homelessness. Join the solution. Our permanent and fixed-term employee benefits include: • Contributing to useful and rewarding work and giving something back to the community • Wellbeing days, ceremonial leave, carers leave and study leave • Flexible working arrangements • Purchased leave • 17.5% leave loading • 8 weeks’ gender neutral paid parental leave after 12 months of service for both the primary and secondary carer • Training and career growth opportunities across Launch Housing • A portion of your income can be tax-free by salary packaging your personal expenses • Additional tax-free salary packaging on dining and accommodation expenses • Positive, supportive and progressive work environment About the opportunity: The Case Manager is a key role within the Southbank and Bob’s Place Dandenong case management teams. Reporting into the Team Leader – Case Management (Southbank) or Coordinator – Case Management (Bob’s Place), the Case Manager is responsible for assisting with the immediate and ongoing support needs of clients who are experiencing or are at risk of homelessness, through the provision of a range of intervention options ensuring that the client's needs are translated into a personal program that encourages the client's independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis. At Launch Housing, we believe that leadership is not defined by position or title – but by the mindset you bring and the actions you take. We also believe that leadership is learnable – that there is a body of knowledge, skills and dispositions associated with leadership that can be learned. The Launch Housing Leadership Framework outlines the key expectations and behaviours required for effective leadership at every level. This role is aligned to the Leading Self proficiency level within the framework, reflecting the responsibility to demonstrate professionalism, personal accountability, self-awareness, and continuous development. Maximum-term, part-time role (68.4 hours per fortnight) based at Southbank, ending 30 June 2027. What you'll be doing: Engaging with clients to determine eligibility for the organisation's services and referral potential clients to other more relevant services if required. Developing case plans in conjunction with clients and implementing strategies that enable clients to achieve their goals by building on their strengths and focusing on solutions. Assisting clients to develop longer term housing options, both within and/or independently of Launch Housing's supported accommodation program. Ensuring clients maximise all government and community income assistance and support. Initiating and maintaining contact with vulnerable clients using flexible engagement strategies to achieve case plan goals. Coordinating services required by the client and monitor their ongoing effectiveness. What we're looking for (key selection criteria): A relevant tertiary qualification in human services, and direct experience in the delivery of services to clients with complex needs relating to homelessness (desired). Demonstrated understanding of housing and homelessness policy, context and systems. Demonstrated ability to work collaboratively with others towards effective client solutions. Good interpersonal and communication skills, both verbal and written. Well-developed organisational and time management skills. Demonstrated ability to build positive relationships and communicate with people of diverse backgrounds and abilities. Excellent problem-solving skills. Demonstrated commitment to the values of Launch Housing and our mission to end homelessness. $46.70 - $50.25 an hour Superannuation NFP Salary Packaging (tax savings!) Additional wellbeing leave available Applications close 24 September 2026. For more information please contact [email protected] How to apply To apply for this opportunity, please click on "Apply for this job" button. Please submit a cover letter addressing the key selection criteria and your CV. For a copy of the position description please contact us at [email protected] . Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us! Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview. If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected] . Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia. Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. • Sun, 13 Sep • Launch Housing

Case Manager - Homelessness » Surry Hills, Sydney - Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army Australia’s Homelessness Stream delivers high-quality, person-centred services to individuals and families at risk of or experiencing homelessness. We provide accommodation, case management, outreach, financial assistance, and connections to specialist services – supporting people to rebuild independence and stability. About the role Join Foster House and make a meaningful difference in the lives of individuals and families experiencing homelessness. As a Case Manager , you will provide trauma-informed, person-centred support that empowers clients to achieve housing stability, strengthen social connections, and build pathways to independent living. Reporting to the Team Leader, this is a full-time permanent role based in Surry Hills. Salary is in accordance with SCHADS Crisis Level 2. How you will make an impact Deliver case management, crisis intervention, and transitional support in line with the National Homelessness Stream Model of Care. Develop, implement, and regularly review tailored case and care plans with clients. Support residents and outreach clients through ongoing case management and advocacy. Conduct risk assessments and safety planning for outreach and offsite activities. Maintain accurate client records, case notes, and reporting requirements. Collaborate with multidisciplinary teams and external agencies to achieve positive client outcomes. Contribute to a safe, inclusive, and culturally responsive service environment. What you will bring Diploma or higher qualification in Community Services, Social Work, or a related field (or currently working towards a degree). Experience in case management and supporting people experiencing homelessness, mental health challenges, AOD issues, or other complex needs. Sound understanding of trauma-informed practice and client-centred approaches. Strong stakeholder engagement, communication, and documentation skills. Ability to work collaboratively and adapt to changing service needs. NSW Working with Children Check. Willingness to complete a Nationally Coordinated Criminal History Check. Current Driver’s Licence (desirable). Flexibility to travel and work varied hours as required. How to apply If you are passionate about supporting vulnerable people to achieve lasting outcomes and want to be part of a values-driven organisation, we would love to hear from you. Apply today. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration • Sun, 13 Sep • The Salvation Army

Case Manager » Alice Springs Area, Darwin Region - Provide expertise, assistance and advice in the preparation of Offender Management Plans including conducting risk/needs and other assessments, advising on appropriate intervention and reintegration strategies and participating in meetings and reviews. • Fri, 11 Sep • Northern Territory Government

Case Manager, Drug and Alcohol Treatment Court (DATC), County Court » Melbourne, VIC - term. About the Role Reporting to the Court and Case Management Services Manager, Drug and Alcohol Treatment Court... (DATC), the Case Manager (CM) provides support to participants on a Drug and Alcohol Treatment Order (DATO) made in the • Fri, 11 Sep • State Government of Victoria • AU$100894 - 114476 per year

Case Manager » Australia - Permanent Part Time Contract 30.4hrs per week – 4 days per week Location: Gwoonwardu (Carnarvon) WA 6701 Salary: $75,577 super NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity As a Case Manager with the THRIVE service in Carnarvon, you will have the opportunity to make a meaningful difference for individuals and families working to sustain safe and secure housing. THRIVE supports tenants of Public Housing and Aboriginal Housing who may be experiencing complex challenges, and your role will help them build confidence, capability and stronger connections within their community. This is an on-site position where you will work directly with clients in their homes and neighbourhoods, taking a strengths-based approach to understand their goals and the issues affecting their tenancy. You will provide practical support, consistent engagement and structured case management, linking clients with services and resources that enhance stability and wellbeing. Most referrals come through the Department of Communities (Housing), local service providers and self-referring tenants, and you will support people from first contact through to achieving sustainable tenancies. This role offers the chance to combine empathy, problem solving and practical support in a way that has real and lasting impact. Your Key Responsibilities: Conduct initial assessments, inductions and risk assessments for new referrals, ensuring suitability and clarity of support needs. Develop, implement and regularly review individual case plans using a strengths-based and goal-focused approach. Provide face-to-face and outreach support, including home visits, to help tenants maintain safe and stable housing. Work collaboratively with the Department of Communities (Housing) and other key partners to address tenancy challenges. Facilitate referrals to internal and external support services to address complex needs and strengthen client capacity. Maintain accurate and timely documentation, case notes and data entry in line with Mission Australia protocols and program requirements. Support clients until they transition out of the service or achieve a sustainable tenancy, ensuring continuity of care and capacity building. Requirements for Success Relevant qualifications such as a degree, associate diploma, certificate or equivalent experience suitable to Mission Australia’s requirements. Emerging professional experience with a willingness to learn and grow in a structured case management environment. Experience supporting clients with complex or challenging circumstances, including those facing housing instability. Strong communication skills with proficiency in technology, record keeping and administrative processes. High level of cultural competence, including strong understanding of Aboriginal and Torres Strait Islander peoples, histories and protocols. Ability to work respectfully with vulnerable clients, maintain clear professional boundaries and support individuals in distress. Excellent local knowledge of Carnarvon and strong community connections to enhance referral pathways and client outcomes. First Aid and CPR Certificate. Full driver licence with no restrictions Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Very Remote Benefits include: * Additional $1,000 each year to assist with cost of living in a remote area * 5 weeks Annual Leave * Access to up to 5 additional days Personal/carers leave each year (non-accruing) Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application , please email [email protected] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected] Find out more about a career with Mission Australia . How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you • Fri, 11 Sep • Mission Australia

Youth Justice Case Manager - Geelong » Geelong, VIC - are currently recruiting a fixed term, full time Case Manager based in Geelong. Case Managers supervise and provide support to young... performance increases About Us The Youth Justice Team provides community-based supervision and a range of case management • Thu, 10 Sep • Corrections Victoria • AU$77150 - 94730 per year

CTP Case Manager » Sydney, Sydney Region - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Sydney , you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose. Join us as a Case Manager and make a real impact in the CTP Insurance space! Bring your Allied Health or customer service experience and thrive in a supportive, vibrant environment. As part of the CTP team, you will be part of the wider CTP business unit that includes teams in South Australia and Victoria jurisdictions. You will manage a portfolio of claims and communicate with claimants and their healthcare providers. Your primary goal will be to deliver excellent customer service and assist injured claimants in their recovery and return to work. We provide full training, so no previous experience in case management is required. This will be a permanent, full time position based in our vibrant Sydney office. You will also have the option to work from home for up to 3 days per week once you complete training. YOUR RESPONSIBILITIES Managing a portfolio of CTP claims Proactively manage rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines Conduct health promotion activities to enhance the customers’ wellbeing and empower them to participate in their own treatment and recovery. Collaborating with stakeholders to deliver personalised claims management strategies that support the achievement of high-quality outcomes Working in accordance with relevant legislative and regulatory requirements and internal policies and procedures Providing a service experience that is tailored, effective and client focused. ABOUT YOU Demonstrated experience in claims management OR Strong Customer Service Skills OR Allied Health experience. Personal injury experience in alternative schemes is also highly desirable An empathetic, resilient, and motivational approach to provide customer centric support. A driven professional with highly developed written and verbal communication skills, outstanding organizational and coordination skills. Positive attitude and a willingness to learn. Sound analytical, problem solving and decision-making skills. Strong stakeholder engagement and management. Be outcome/results focused WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Thu, 10 Sep • EML

Case Manager » Canberra Region, Australian Capital Territory - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Canberra, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. Do you thrive in complex, people-focused environments where your judgement and relationship skills really matter? We’re looking for a Case Manager to join our Federal Self Insurance team , managing a portfolio of cases with care, professionalism and confidence. You’ll work closely with clients and stakeholders to support recovery and return-to-work outcomes, using your problem-solving and communication skills to navigate challenging situations with empathy and clarity. Experience in the workers compensation or Safety, Rehabilitation and Compensation (SRC) scheme is beneficial but not essential. We’re open to professionals with transferable skills and the right mindset to learn and grow in this space. This is a permanent, full-time position based in our Canberra office , with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval. YOUR RESPONSIBILITIES Provide early, proactive and personalised support to employees and employers, ensuring a professional and compassionate experience. Manage all aspects of a caseload within legislative and compliance frameworks, balancing accuracy with a solutions-focused approach. Communicate clearly and consistently with stakeholders, offering information that’s easy to understand and act on. Lead case reviews, facilitate discussions and case conferences, and build strong relationships that drive positive outcomes. Collaborate within a high-performing, values-led team committed to doing the right thing for every client. ABOUT YOU You bring experience from a corporate, professional services, or medical environment where customer outcomes and stakeholder management were central to your role. You’re confident working with complex information, managing competing priorities and applying sound judgement in your decision-making. You’re empathetic, resilient and able to guide others through sensitive or difficult conversations. You have excellent communication and organisational skills, with a strong eye for detail and accuracy. You’re motivated by purpose, helping others get back to work and life after injury. WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Thu, 10 Sep • EML

Out of Home Care Health Pathways Program (OOHC-HPP) Case Manager (Social Worker / Occupational Therapist or Psychologist » Wagga Wagga, NSW - Out of Home Care Health Pathways Program (OOHC-HPP) Case Manager (Social Worker / Occupational Therapist • Wed, 09 Sep • NSW Health • AU$79419 - 122465 per year

Youth Justice Advanced Case Manager - Warragul » Gippsland, VIC - Manager role is a senior case management position within the youth justice service, primarily responsible for the statutory... The Youth Justice Service provides community-based supervision and a range of case management and support services • Tue, 08 Sep • Corrections Victoria • AU$97429 - 109593 per year

Case Manager » Carnarvon, WA - more and . Your Opportunity As a Case Manager with the service in Carnarvon, you will have the opportunity to make a meaningful difference... practical support, consistent engagement and structured case management, linking clients with services and resources • Tue, 08 Sep • Mission Australia • AU$75577 per year

CTP Case Manager » Sydney, NSW - . Join us as a Case Manager and make a real impact in the CTP Insurance space! Bring your Allied Health or customer service experience... claimants in their recovery and return to work. We provide full training, so no previous experience in case management • Tue, 08 Sep • EML

Case Manager Level 1 » Charlestown, NSW - CASE MANAGER – CTP PERSONAL INJURY – CHARLESTOWN, NSW At Allianz, we’re proud to be named one of the Best Workplaces..., legal industry experience) Experience in a similar case management role within personal injury insurance (highly desired • Tue, 08 Sep • Allianz

Case Manager » Canberra, ACT - looking for a Case Manager to join our Federal Self Insurance team, managing a portfolio of cases with care, professionalism... information that’s easy to understand and act on. Lead case reviews, facilitate discussions and case conferences, and build • Tue, 08 Sep • EML

Case Manager » Brisbane, QLD - , navigate complex situations and play a key role in delivering positive customer outcomes. Job Description As a Case Manager... to continued expansion, they are seeking motivated Case Managers to join a high-performing team. You'll manage your own portfolio • Mon, 07 Sep • Michael Page • AU$74000 per year

Senior Case Manager » Adelaide, Adelaide Region - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Adelaide , you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. The purpose of this role is to pro-actively and effectively manage end to end workers compensation claims, including disability management aspects within the legislation or policy in a Self-Insured environment. The role acts as a senior member of the team, including coaching and escalations responsibilities. This will be a permanent, full-time position based in our Adelaide office, with flexibility to work from home. YOUR RESPONSIBILITIES Preparing and implementing proactive claims strategies within required timeframes to achieve optimal outcomes and minimise claim costs. Building and maintaining strong relationships with internal and external stakeholders to progress strategies and actions. Assessing liability and recovery matters in line with relevant legislation and policies, while undertaking ongoing reviews of entitlements and payments. Proactively managing rehabilitation providers and approving rehabilitation and wellness plans in accordance with self-insurance guidelines. Supporting injured workers through their recovery by promoting health and wellbeing and empowering them to actively participate in their treatment and return-to-work journey. Providing coaching, guidance and support to team members and assisting with escalated or complex claims matters. ABOUT YOU Demonstrated experience in workers compensation claims management, ideally within a self-insured environment. An empathetic, resilient and motivational approach to providing customer-centric support. Strong written and verbal communication skills, with the confidence to navigate challenging conversations. Excellent attention to detail and a strong commitment to accuracy. Highly developed stakeholder engagement and relationship management skills. The ability to proactively identify opportunities, develop effective strategies and drive claims outcomes. The confidence and experience to provide coaching, guidance and support as a senior member of the team. WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Mon, 07 Sep • EML

Aboriginal Advanced Case Manager - Reservoir » Melbourne, VIC - measures provision of the Equal Opportunity Act 2010. About the role: The Aboriginal Advanced Case Manager... will be responsible for managing a case load of Aboriginal and non-Aboriginal persons to deliver dynamic and evidence based best practice • Sat, 05 Sep • Corrections Victoria • AU$100894 - 114476 per year

Senior Case Manager » Perth, Perth Region - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY We’re now welcoming applications for a Senior Case Manager to join our supportive, purpose-driven team in Perth . This is deeply meaningful work where your expertise, empathy and ability to navigate complex claims can have a profound impact on injured workers, their employers and the wider community. This is a permanent, full-time position based in our Perth office, with flexibility to work from home. Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight Giving you more control over your time and work-life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers a stable and future-focused career in the industry. Our deep expertise, purpose-driven work and development pathways help you build a long-term career where your skills and experience are valued. EML’s investment in AI-powered technology is also designed to reduce administration, giving you more time to focus on what matters most — supporting people through their recovery and return to work. What You’ll Be Doing Preparing and implementing proactive claims strategies within required timeframes to achieve optimal outcomes and minimise claim costs. Building and maintaining strong relationships with internal and external stakeholders to progress strategies and actions. Assessing liability and recovery matters in line with relevant legislation and policies, while undertaking ongoing reviews of entitlements and payments. Proactively managing rehabilitation providers and approving rehabilitation and wellness plans in accordance with self-insurance guidelines. Supporting injured workers through their recovery by promoting health and wellbeing and empowering them to actively participate in their treatment and return-to-work journey. Providing coaching, guidance and support to team members and assisting with escalated or complex claims matters. What We’re Looking For We’re looking for an experienced claims professional who combines technical expertise with genuine empathy and a strong commitment to achieving positive outcomes for injured workers. Do you have… Demonstrated experience in workers compensation claims management, ideally within a self-insured environment. An empathetic, resilient and motivational approach to providing customer-centric support. Strong written and verbal communication skills, with the confidence to navigate challenging conversations. Excellent attention to detail and a strong commitment to accuracy. Highly developed stakeholder engagement and relationship management skills. The ability to proactively identify opportunities, develop effective strategies and drive claims outcomes. The confidence and experience to provide coaching, guidance and support as a senior member of the team. We'd love to hear from you! WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Sat, 05 Sep • EML

Case Manager » Australia - Case Manager | ASPIRE Program | Townsville Employment Term: Maximum Term to 30 June 2027, Full-Time (38 hours per week) Location: Burdekin/ Townsville - This role requires regular travel between Townsville and Ayr. Remuneration: $53.43 p/hr Super NFP Salary Packaging (save tax and increase your take home pay) Applications Close: Applications will be reviewed as they are received and, therefore, may result in the role closing early if the right applicant is found. Make a meaningful difference with UnitingCare Queensland At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. As a Case Manager with Aspire, you'll support vulnerable young people to overcome challenges, achieve their goals and create positive change in their lives. You'll be encouraged to grow, develop and feel empowered while making a meaningful difference every day. Let's make a meaningful difference, together! Your part in our UnitingCare team The Aspire program supports vulnerable young people who may be experiencing family conflict, homelessness, disengagement from education, mental health challenges, social isolation or other complex life circumstances. Aspire works alongside young people to build resilience, strengthen connections and support positive outcomes across housing, education, employment, wellbeing and community participation. As a Case Manager with Aspire, you will provide trauma-informed, strengths-based support to young people through assessment, case planning, therapeutic interventions, advocacy and coordinated service responses. You will work collaboratively with young people, families, schools, Child Safety, Youth Justice, health services and other community stakeholders to support sustainable outcomes and help young people achieve their goals. The key responsibilities include but not limited to: Conducting intake, assessment and individual support planning. Providing case management, therapeutic support and advocacy to young people. Supporting young people to access housing, education, training, employment and community services. Coordinating integrated responses and maintaining effective partnerships with internal and external stakeholders. Facilitating and evaluating group programs and activities that support youth development and wellbeing. Maintaining accurate and timely client records, assessments, case plans and reports. Monitoring client progress and outcomes to inform intervention planning and service delivery. Contributing to a positive team culture through reflective practice, collaboration and continuous improvement activities. What makes a difference for us? A minimum undergraduate qualification in Social Work, Psychology, Counselling, Human Services or a related behavioural science discipline. Demonstrated experience working with vulnerable children and young people within a case management, youth work or therapeutic support framework. Knowledge of child and adolescent development, including the impacts of trauma, family conflict, violence, grief and loss. Ability to build trusting relationships with young people and engage them in goal-focused support planning. Demonstrated experience working collaboratively with families, government agencies and community stakeholders to achieve positive outcomes. Strong assessment, problem-solving, advocacy and case coordination skills. High-level written and verbal communication skills, including the ability to maintain accurate client documentation and case records. Demonstrated commitment to culturally safe practice and working effectively with Aboriginal and Torres Strait Islander young people and young people from diverse backgrounds. Current Queensland Driver Licence. Current Blue Card What makes a difference for you? Flexible work arrangements to support work-life balance NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities to challenge yourself, grow and make a meaningful difference A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme Diversity & Inclusion Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. Commitment to Safeguarding We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare. • Sat, 05 Sep • UnitingCare

Case Manager » Tweed Heads Region, New South Wales - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY We’re now welcoming applications for Case Managers to join our supportive, purpose ‑ driven team in Tweed Heads . This is deeply meaningful work where your empathy, problem ‑ solving and commitment have a profound impact every single day. As part of our interview process, shortlisted candidates will need to be available to attend a face-to-face group interview on 29 or 30 September and be available to commence work on 2 November 2026 . Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight Giving you more control over your time and work life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future ‑ focused careers in the industry. Our deep expertise, purpose ‑ driven work and development pathways help you build a long ‑ term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. What You’ll Be Doing Managing a full portfolio of physical and psychological injury claims. Building strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers. Implementing proactive strategies to support timely recovery and return ‑ to ‑ work outcomes. Collaborating with internal and external stakeholders to design personalised treatment and recovery plans. Navigating challenging conversations with confidence, empathy and resilience What We’re Looking For It’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. Do you have… Strong customer service experience with a passion for helping people within a medical, hospitality, retail or corporate field? The ability to thrive in a fast paced, collaborative team? Good computer literacy with the ability to learn new systems? Strong communication, resilience and a customer ‑ first mindset for effective rapport ‑ building? Creativity, curiosity and initiative when engaging with stakeholders? We want to hear from you! WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Sat, 05 Sep • EML

Senior Case Manager » Moorabbin, Kingston Area - About Us At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years. About the Role We have an opportunity available for a relationship-driven Senior Case Manager to join our Bayside team, supporting older Australians in the region to live independently, safely and confidently in their own homes. This is a varied and rewarding role that combines office-based care coordination with face-to-face client interaction. You’ll partner closely with clients and families to understand their goals, determine their care team, manage funding and budgets, and adapt services as client needs change over time. In addition, you will also coach and mentor a small team of Case Managers. Working across privately funded clients and those who receive government funded Support at Home Packages, you’ll oversee the full case management journey, from intake and onboarding through to ongoing care reviews, funding management and service coordination. You’ll also collaborate with allied health providers and other external stakeholders to ensure every client receives high-quality, personalised support. About You You enjoy building genuine relationships, thrive in a fast-paced environment and bring a calm, organised and solutions-focused approach to your work. Passionate about supporting older people to live well at home, you're highly organised, adaptable and capable of managing competing priorities, funding and budgeting requirements, and navigating complex situations. You will bring: Knowledge of Support at Home Funding and experience managing related client budgets Case Management and Care Planning experience Clinical knowledge and confidence managing changing client needs and complex situations Excellent time management and organisational skills Exceptional communication and relationship-building capability Experience leading a small team desirable Willingness to travel for client visits across the community An Allied Health background, particularly Occupational Therapy, will be highly regarded, as will be a qualification in Aged Care, Community Services, Disability or Nursing. What’s in it for You? We’re proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running, reflecting our supportive, empowering, and values-driven culture. We genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy. When you join our team, you can enjoy: Your Birthday Off – celebrate your special day on us Grow and Learn – access to the Prestige Training Hub, 5 days paid study leave, mentoring programs, leadership retreats, and more A Warm Welcome – tailored onboarding and induction plans Give Back – one paid Volunteer Day each year Celebrate Together – awards nights, Christmas parties, wellness initiatives, guest speakers, and team-building activities Excellent Leadership – a supportive leadership team that is strongly connected to our purpose and values the ongoing development of our people Support When You Need It – confidential counselling through our Employee Assistance Program (EAP) Retail Discounts - discounts for a wide range of retailers to help save you money How to Apply This is a rewarding opportunity for someone who wants to make a genuine impact in the lives of older Australians whilst being part of a supportive and high-performing team. If that sounds like you, we’d love to hear from you. Apply today! At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive. • Sat, 05 Sep • Prestige Inhome Care

Senior Case Manager » Mornington, Mornington Peninsula - About Us At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes for the past 20 years. About the Role We have an opportunity available for a relationship-driven Senior Case Manager to join our Mornington team, supporting older Australians in the region to live independently, safely and confidently in their own homes. This is a varied and rewarding role that combines office-based care coordination with face-to-face client interaction. You’ll partner closely with clients and families to understand their goals, determine their care team, manage funding and budgets, and adapt services as client needs change over time. In addition, you will also coach and mentor a small team of Case Managers. Working across privately funded clients and those who receive government funded Support at Home Packages, you’ll oversee the full case management journey, from intake and onboarding through to ongoing care reviews, funding management and service coordination. You’ll also collaborate with allied health providers and other external stakeholders to ensure every client receives high-quality, personalised support. This is a 12-month maximum term contract to cover parental leave. About You You enjoy building genuine relationships, thrive in a fast-paced environment and bring a calm, organised and solutions-focused approach to your work. Passionate about supporting older people to live well at home, you're highly organised, adaptable and capable of managing competing priorities, funding and budgeting requirements, and navigating complex situations. You will bring: Knowledge of Support at Home Funding and experience managing related client budgets Case Management and Care Planning experience Clinical knowledge and confidence managing changing client needs and complex situations Excellent time management and organisational skills Exceptional communication and relationship-building capability Experience leading a small team desirable Willingness to travel for client visits across the community An Allied Health background, particularly Occupational Therapy, will be highly regarded, as will be a qualification in Aged Care, Community Services, Disability or Nursing. What’s in it for You? We’re proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running, reflecting our supportive, empowering, and values-driven culture. We genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy. When you join our team, you can enjoy: Your Birthday Off – celebrate your special day on us Grow and Learn – access to the Prestige Training Hub, 5 days paid study leave, mentoring programs, leadership retreats, and more A Warm Welcome – tailored onboarding and induction plans Give Back – one paid Volunteer Day each year Celebrate Together – awards nights, Christmas parties, wellness initiatives, guest speakers, and team-building activities Excellent Leadership – a supportive leadership team that is strongly connected to our purpose and values the ongoing development of our people Support When You Need It – confidential counselling through our Employee Assistance Program (EAP) Retail Discounts - discounts for a wide range of retailers to help save you money How to Apply This is a rewarding lifestyle opportunity for someone seeking to work on the Mornington Peninsula. If that's you and you're looking for a role where you can make a genuine impact while being part of a supportive and high-performing team, we’d love to hear from you. Apply today! At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive. • Sat, 05 Sep • Prestige Inhome Care

Case Manager - Fostering and Permanency (Fixed Term) » Charlestown, NSW - Position Objective To provide support and guidance to Foster Care Case Workers, Carers and Clients whilst ensuring... Provide leadership, direction and supervision to Case Workers, Youth Support Workers and Foster Carers Provide strategic • Fri, 04 Sep • Allambi Care

Case Manager - Warrnambool » Warrnambool, Warrnambool Region - * Fixed Term, full-time opportunity in Warrnambool for 12 months * Help contribute to the rehabilitation of individuals leading to greater community safety * Salary band of $91,971 - $98,955 plus superannuation Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending and connect individuals to programs, services and community. CCS provides management of individuals on court orders, people who have committed serious sex offences on post sentence supervision and prisoners on parole. About the role: Case Managers in the Court Practice stream are responsible for applying evidence-based case management practices to individuals at medium risk of reoffending. This role is required to utilise case management practices to actively engage individuals and ensure responsive, targeted interventions to assist in reducing their risk of reoffending. Please note that some travel will be required within the region. Key responsibilities include: * Identify and evaluate factors that relate to individual offending behaviour * Motivate and influence individuals in the case management process * Produce detailed reports and other standard documents in line with procedural guidelines * Monitor individual's compliance against order requirements About you: * Demonstrates assertiveness and confidence in dealing with individuals exhibiting challenging behaviours * Builds positive working relationships and enjoys working in a small, close-knit team * Understanding of case management practices relating to complex individuals * Practices modelling pro social behaviours and motivates those around them * Pays attention to words, expression and body language; Recognises behaviours that promote a culture of inclusion For more details on the position please review the position description attached or contact: Renee Perry – Manager Court Practice on 0419 988 349 or [email protected] Why work with us? At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment. We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more. For further information on our benefits please follow the link Why work for Vic (careers.vic.gov.au) How to apply Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. • Fri, 04 Sep • Corrections Victoria

Case Manager - Reservoir » Melbourne, Melbourne Region - * Ongoing, Full-Time opportunity in Reservoir * Help contribute to the rehabilitation of individuals leading to greater community safety * Salary band of $91,971 - $98,955 plus superannuation plus yearly increases Community Correctional Services (CCS) contributes to the safety of the community by applying practices that reduce reoffending and connect individuals to programs, services and community. CCS provides management of individuals on court orders, people who have committed serious sex offences on post sentence supervision and prisoners on parole. About the role: Case Managers in the Court Practice stream are responsible for applying evidence-based case management practices to individuals at medium or high risk of reoffending. This role is required to utilise case management practices to actively engage individuals and ensure responsive, targeted interventions to assist in reducing their risk of reoffending. Key responsibilities include: * Identify and evaluate factors that relate to individual offending behaviour * Motivate and influence individuals in the case management process * Produce detailed reports and other standard documents in line with procedural guidelines * Monitor individual's compliance against order requirements About you: * Demonstrates assertiveness and confidence in dealing with individuals exhibiting challenging behaviours * Builds positive working relationships and enjoys working in a small, close-knit team * Understanding of case management practices relating to complex individuals * Practices modelling pro social behaviours and motivates those around them * Pays attention to words, expression and body language; Recognises behaviours that promote a culture of inclusion For more details on the position please review the position description attached or contact: * Donna Palma – Manager Court Practice on 0411 283 107 OR [email protected] Why work with us? At the Department of Justice and Community Safety, we provide every person with the means to achieve their potential through ongoing learning and development opportunities in a diverse, equitable and supportive environment. We look for people who are prepared to do their very best in line with our values and behaviours. Our values shape and influence how we recruit, train and develop our staff and build relationships with stakeholders. We will also provide you with professional development opportunities, an employee assistance program, access to job opportunities across the Victorian Government, salary packaging and much more. For further information on our benefits please follow the link Why work for Vic (careers.vic.gov.au) How to apply Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. • Fri, 04 Sep • Corrections Victoria

Senior Case Manager » Adelaide, SA - ensuring a long-term career here at EML. THE OPPORTUNITY We’re now welcoming applications for a Senior Case Manager • Fri, 04 Sep • EML

Senior Case Manager » Western Sydney, Sydney Region - Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. Due to our continued growth and increasing client base, we are seeking applications to work as a Senior Case Manager. Working within our Claims Consulting team, day to day you will be: Providing quality RTW and case management within the Australian jurisdictions for Workers Compensation Supporting people to recover and RTW and pre-injury activities for both work related and non-work related injuries Working to implement return to work plans in the workplaces, supporting workers as they recover at work Assisting employers to meet their obligations as required under Workers Compensation legislation Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients. The Position: This is a unique role working as a Senior Case Manager in the Self Insurance industry This is a permanent part-time role working 4 days per week, however applicants seeking full time are still welcome to apply NSW based candidate, ideally based in Sydney Flexibility with hours and working from home, however able to complete onsite work as requested Onsite presence required at client along with attending GP case conferences and workplace visits to develop RTW plans. About You: Mandatory: minimum 5 years case management experience in NSW scheme Experience working within self-insurance (highly regarded) RTW coordination experience & SIRA Certification required Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings A current Police Clearance (or willingness to obtain) Excellent time management skills Independent working with ability to fit into multiple different work scenarios and clients Strong communication skills both written and verbal Strong attention to detail, critical thinking & problem solving A sense of urgency in day to day activities Honesty, integrity, a good team attitude & positive approach. Why Procare? Combination of work from home and onsite work as requested Access to our external employee assistance program Equipment provided including laptop and iPhone A thorough induction program Our commitment to your work-life balance combined with a genuine and friendly working culture Flexible working options including working from home regularly Regular staff celebrations, charity involvement and awards events Ongoing opportunities for career progression across a successful and growing business For more information, check out our website www.procaregroup.com.au or contact our careers team [email protected]. As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability. • Fri, 04 Sep • Procare Group

YHOPP Case Manager » Australia - Meaningful work supporting vulnerable young people across the Katherine region Be part of a team committed to social justice, inclusion and community impact. Salary Package an additional $15,900 annually & 5 weeks annual leave About Anglicare NT Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services. Working with Anglicare NT, you will have access to: - Further training and development options. - Flexible working conditions; five (5) weeks annual leave. - A strengths-based environment. We also offer great salary packaging options that can significantly increase your take-home pay. About the Opportunity As Case Manager, you will work with young people aged 10 to 25 years who are experiencing or at risk of homelessness, including young people transitioning from Out of Home Care, youth justice and health settings. You will provide intensive outreach, case management, advocacy and practical support to help young people access safe housing, strengthen family relationships, build independent living skills and achieve sustainable outcomes To be successful in this role, you will bring: Qualifications in Human Services, Social Sciences or a related discipline Minimum four years' experience working with vulnerable or high-risk young people and families. Demonstrated experience in trauma informed, strengths-based and case management practice. Knowledge of youth homelessness, Out of Home Care, youth justice and health systems. Strong engagement, assessment, advocacy and crisis intervention skills. A commitment to culturally safe and inclusive practice, particularly when working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities. Note : The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010. Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy. As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website. For further information on this exciting opportunity, please contact the Regional Manager on (08) 8963 6100 Applications close COB Friday 18 September 2026 Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager. Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence. Unfortunately, we aren't able to sponsor candidate visas. If you don't have the independent right to work in the country you're applying for, we will not be able to progress your application Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage. Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply. COVID-19 Vaccination Status Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice) . Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination. Vacancy Description - APPROVED Position Description Case Manager YHOPP APRIL 2025.pdf (140 kB) When applying for any Vacancies / Jobs please use: Internet Explorer 9 and above, Firefox, Chrome, Safari or Opera. Please do not use Internet Explorer 8 or earlier versions. • Thu, 03 Sep • Anglicare NT

Case Manager » Australia - Permanent Full-Time Contract Location: Artarmon NSW 2064 Salary: $94,472 super NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity Make a meaningful difference in the lives of people experiencing severe and persistent mental health challenges through Mission Australia's Psychosocial Support Service in Artarmon. Working within a recovery focused framework, you will provide person centred, trauma informed case management that supports participants to achieve their goals, strengthen independence, and access the services they need to improve their wellbeing. This is an on-site position where you will manage a diverse caseload, coordinate supports across health and community services and help participants build sustainable pathways towards recovery and community connection. This rewarding role combines hands on participant support with care coordination, advocacy, and stakeholder engagement. You will conduct assessments, develop goal focused support plans, connect participants with appropriate services, and monitor progress, ensuring individuals remain engaged and supported throughout their recovery journey. Your Key Responsibilities: Deliver person centred, trauma informed case management to individuals experiencing complex mental health and psychosocial challenges, supporting them to achieve recovery focused goals. Respond to referrals, complete intake assessments, determine eligibility for support, and develop tailored recovery and case management plans using SMART goals. Support participants to access and engage with psychologists, GPs, alcohol and other drug services, housing providers, Centrelink, and other community based supports. Build and maintain positive relationships with participants, carers, families, external service providers, and community stakeholders to achieve coordinated outcomes. Monitor participant progress through regular wellbeing reviews, case plan reviews, and ongoing engagement strategies that encourage motivation and sustained participation. Maintain accurate case notes, referral documentation, reports, data entry, and client records in line with organisational requirements, quality standards, and compliance frameworks. Contribute to service improvement initiatives, participate in internal and external network meetings, share knowledge of local services, and support collaborative team outcomes. Requirements for Success Degree in Social Work, Psychology, Community Services, Mental Health, or a related discipline, or equivalent experience within the community services sector. Demonstrated experience managing a caseload of clients with complex mental health, psychosocial, homelessness, or alcohol and other drug support needs. Strong understanding of recovery oriented, strengths based, and trauma informed approaches, with the ability to support people experiencing significant personal challenges. Excellent communication and relationship building skills, with the ability to establish trust, set clear expectations, and maintain professional boundaries with participants and stakeholders. Well developed administration and technology skills, including experience with case notes, reporting, data management systems, and Microsoft Excel. Proven ability to work independently, exercise sound judgement, prioritise competing demands, and make informed decisions in a fast paced environment. Mental Health First Aid, suicide intervention training, trauma informed care training, or similar professional development will be highly regarded, along with a genuine commitment to participant wellbeing and recovery. First Aid & CPR Certificate. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application , please email [email protected] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected] Find out more about a career with Mission Australia . How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you. • Thu, 03 Sep • Mission Australia

Case Manager » Australia - Permanent Full Time Contract Location: Kariyarra (South Hedland) WA 6722 $81,903 super NFP salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose . Your Opportunity As a Case Manager with the Safe Steps Service in South Hedland, you will support children, young people and families impacted by family and domestic violence, helping them navigate challenges, strengthen their wellbeing and build safer futures. Through compassionate, trauma informed and culturally responsive practice, you will provide practical support, advocacy and tailored case management that empowers clients to achieve their goals and increase their safety. Embedded within the local community, this role offers the opportunity to build meaningful relationships with young people aged 12 to 25 and their families, delivering support across office, outreach and community settings. Working alongside experienced colleagues and community partners, you will help connect clients with the services, resources and opportunities they need to heal, grow and thrive. This is a rewarding opportunity for someone who is passionate about making a genuine difference, enjoys working autonomously while remaining connected to a supportive team, and is committed to creating positive outcomes for young people and families across the Pilbara. Your Key Responsibilities Provide trauma‑informed, culturally safe, non‑clinical psychosocial support to children and young people aged 12–25 years who are experiencing or have been exposed to family and domestic violence. Deliver end‑to‑end case management, including intake, assessment of suitability, development of holistic and strength‑based case plans, and regular review of progress against goals. Maintain an active caseload of approximately 15–20 clients, providing one‑to‑one support for up to 12 months or longer where required. Develop, implement and regularly review individualised case management and safety plans in collaboration with clients and their families. Conduct home visits, office‑based appointments and outreach in community‑based safe spaces, ensuring client safety and wellbeing at all times. Provide advocacy and practical assistance, including support with forms and applications (e.g. housing, Centrelink, Medicare), and referral to appropriate internal and external services. Maintain accurate, timely and confidential client records, including case notes, data entry, reports, statistics, safety plans and case management documentation, in line with organisational and legislative requirements. Requirements for Success A Cert IV or willingness to obtain in Social Work, Social Welfare, Youth Work, Community Services or a related discipline, or equivalent demonstrated experience; disability case management experience will be considered. A minimum of one year’s experience in family and domestic violence, youth work or community‑based case management, with demonstrated ability to support people with complex needs. Strong understanding of trauma‑informed care, child and adolescent development, and child and youth safe practices, with the ability to apply these in practice. Demonstrated knowledge of Aboriginal cultures, communities and protocols, with the ability to work respectfully and effectively with Aboriginal young people and families; Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply. Well‑developed communication, interpersonal and engagement skills, with the ability to adapt communication to suit diverse audiences, including CALD communities. Strong organisational, time‑management and administrative skills, including report writing, data collection and use of client management systems. Proven ability to work both autonomously and collaboratively within a multidisciplinary team, demonstrating resilience, initiative, sound judgement and confidence in navigating ambiguity and complexity. First Aid & CPR Certificate is required. Full driver licence with no restrictions. Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people. Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay ) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Opportunity to purchase additional annual leave Extra leave including Mission Australia Thank You Day & Work Anniversary Day off Pilbara Remote Benefits include: * Additional $1,000 each year to assist with cost of living in a remote area * 5 weeks Annual leave * Access to up to 5 additional days Personal/Carers leave each year * Rental Assistance of up to $200 per week * Relocation allowance of $1,500 to assist in moving to the area Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application , please email [email protected] or visit our Careers page for additional contact details. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected] Find out more about a career with Mission Australia . How To Apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you • Thu, 03 Sep • Mission Australia

Assistant Case Manager » Baulkham Hills, The Hills District - Job Description Junior Case Manager / Investigations Support Bella Vista $70,000 Super | 9am–5pm | Monday–Friday | Full Time Love reading, research, and putting a mountain of information together? This is NOT your typical admin role. We’re looking for someone who genuinely enjoys reading detailed documents, analysing information, writing and formatting reports, and making sure every detail is accurate before it goes to the client. You’ll be supporting a small, close-knit investigations team working across Workers Compensation, Insurance, Legal and Government matters. The role: Review and collate large investigation reports, statements and evidence Prepare, format and proofread detailed reports Conduct desktop and social media research Download and organise evidence Liaise with investigators and track cases Update case information and provide general Case Management support You’ll suit this role if you: Have excellent written and verbal English Enjoy reading and working with detailed information Are highly organised and ridiculously detail-oriented Have strong Word/MS Office skills Are naturally curious and enjoy research Understand platforms like Facebook, Instagram & TikTok Take feedback well and genuinely want to learn Insurance experience isn't essential. You’ll receive hands-on training and work closely with an experienced team, Call me immediately on 048 810 211. • Wed, 02 Sep • Norwest Recruitment Pty

Mobile Case Manager » Tweed Heads Region, New South Wales - Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight giving you more control over your time and work life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. Make a real difference in people's lives with EML Looking for a role that gets you out from behind a desk and into the community? We are seeking a Mobile Case Manager for a 18- month secondment to support workers and employers across Coffs Harbour, Grafton, Port Macquarie and surrounding areas . This role is ideal for Allied Health Professionals, or experienced Case Managers who enjoy building relationships and making a genuine difference in people's recovery journeys. As a Mobile Case Manager, you will spend your time meeting face-to-face with workers, employers and treatment providers, helping people recover from injury and successfully return to work. No two days are the same, and you'll have the opportunity to make a meaningful impact through early intervention and personalised support. You’ll have the flexibility to manage your day across the region and connect directly with the people you support. Travel will vary depending on your caseload and location, with occasional travel of up to 3 hours each way. Overnight accommodation will be provided where required. To support you while you’re on the road, you’ll be provided with a laptop, mobile phone and either a fleet vehicle or car allowance. What You’ll Be Doing Conduct community-based visits at worksites or medical clinics to meet with injured workers, employers and providers in the community and provide tailored support. Build strong relationships with stakeholders to help achieve positive recovery and return-to-work outcomes. Utilise your rehabilitation, allied health or case management expertise to identify and overcome barriers to recovery. Travel throughout the region to approximately 8 visits per week to provide face-to-face support for injured workers throughout their workers compensation journey What We’re Looking For Previous experience in Rehabilitation or Return to Work, with demonstrated background as a Rehabilitation Consultant, Allied Health Professional, or experienced Workers Compensation Case Manager Strong attention to detail, stakeholder engagement, relationship building skills with a passion for helping people Knowledge of the NSW workers’ compensation legislation or understanding of medical terminology is advantageous but not mandatory Ability to listen and understand the needs of people recovering from an injury and knowledge of how to maximise recovery and return to work Current unrestricted NSW Driver’s License and access to a vehicle with a 5-star ANCAP safety rating. Why You’ll Love Being Part of EML You’ll enjoy a range of benefits designed to support your wellbeing, growth and success: Hybrid work options for better balance. Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities. Discounts at 350 retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners. Corporate wellbeing program , including gym and health insurance discounts. Comprehensive learning and development tailored to help you grow. More than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families Company-wide celebration events that keep us connected. Annual incentive scheme regular salary reviews . Ready to Make an Impact? If you're looking for a purposeful, people‑focused career with stability, balance and a culture that celebrates you we would love to hear from you. Apply now and help people get their lives back. • Sun, 30 Aug • EML

Case Manager » Newcastle Region, New South Wales - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY We’re now welcoming applications for Case Managers to join our supportive, purpose‑driven team in Newcastle. This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day. As part of our interview process, successfully reviewed applicants will need to be available to attend a face-to-face group interview 22 or 23 September and available to commence work on the 26 October 2026. Why Join EML? An Award-Winning Celebratory Culture That Recognises You EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported. Flexibility That Supports Your Life After your probation (and subject to performance), you have the flexibility to work from home along with the choice between: Monthly rostered days off , or A 9-day fortnight Giving you more control over your time and work life balance. Grow With a Specialist Organisation Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives. What You’ll Be Doing Managing a full portfolio of physical and psychological injury claims. Building strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers. Implementing proactive strategies to support timely recovery and return‑to‑work outcomes. Collaborating with internal and external stakeholders to design personalised treatment and recovery plans. Navigating challenging conversations with confidence, empathy and resilience What We’re Looking For It’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. If you have: Strong customer service experience with a passion for helping people within a medical, hospitality, retail or corporate field The ability to thrive in a fast paced, collaborative team Good computer literacy with the ability to learn new systems Strong communication, resilience and a customer‑first mindset for effective rapport‑building Creativity, curiosity and initiative when engaging with stakeholders? We want to hear from you! WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Sun, 30 Aug • EML

Case Manager - NSW » Australia - Job Description: Why join DXC Technology? DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day. What you will be doing The Workers' Compensation Case Manager is responsible for overseeing and managing all aspects of workers' compensation claims for injured workers within a self-insured framework. This role involves coordinating medical care, facilitating return-to-work programs, and ensuring compliance with applicable laws and regulations. The Case Manager will collaborate with medical providers, employees, and management to promote a safe and efficient work environment. The skills you’ll bring To be successful in this role you should have: Education: Bachelor’s degree in human resources, Business Administration, Nursing, or related field is desirable. Experience : Minimum of 2 years of experience in workers' compensation case management, preferably in a self-insured environment. Skills: Strong knowledge of workers' compensation laws and regulations. Excellent communication and interpersonal skills. Ability to manage multiple cases simultaneously and prioritise effectively. Proficient in Microsoft Office Suite. Competencies: Analytical Skills: Ability to assess complex information and make informed decisions. Attention to Detail: Strong organisational skills with a focus on accuracy. Problem-solving: Ability to identify issues and implement effective solutions in a timely manner. Empathy: Understanding the challenges injured workers face and providing compassionate support. Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice . WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include; Extensive resources to support your onboarding and continual development including DXC University. We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC. More time to do the things you love with flexible leave options, including purchased leave. Take time to give back with charitable and emergency services volunteer days. Well-being matters to us and our Employee Assistance Program is there to support you and your family. And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities . At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . • Fri, 28 Aug • DXC Technology

Case Manager » Flemington, Melbourne - McArthur Aged Care is the market leader in recruitment for the Aged Care sector, p roviding specialist services and solutions to leading Aged Care providers for over 25 years We are currently recruiting on behalf of a leading Not for Profit Organisation in the Northern Suburbs. This is a locum role commencing ASAP for approx 6-8 weeks. Casual / Locum hourly rates $63.76 plus 12 % super (weekly pay) Flemington Support at Home Program Manage a caseload of approx 40-50 clients Full time hours Office based role- Hybrid option negotiable after initial settling in period Working knowledge of Support at Home essential Mandatory Documentation requirements To be considered for our assignments you will need: Recent experience as a Care Partner with Support At Home Funding A national police check less than 12 months old A current NDIS screening check A minimum of 3 COVID vaccinations For further information about this or other assignments in your area please call Lisa Williams on 9828 6565 or follow the prompts to apply. • Thu, 27 Aug • McArthur

Case Manager » Tweed Heads Region, New South Wales - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY Join our claims team in our Tweed IFNSW Team . You will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. The Case Manager role is a crucial aspect to assisting an injured worker get their lives back. You will be the central point of contact for the injured worker, employer and any stakeholders that are part of the treatment plan to help the injured worker return to employment. This will be a permanent, full-time position based in the Tweed office, with flexibility to work from home up to 3 days per week. YOUR RESPONSIBILITIES Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries Build and maintain relationships with a wide variety of stakeholder such as, injured workers, their employers, doctors, rehabilitation providers, etc. to help the injured worker get back to work as promptly and safely as possible Ensure active and timely strategies are implemented to improve recovery and return to work outcomes Provide early, timely and personal customer focused and empathetic service to injured workers and employers. Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines. Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases. Conduct claims reviews, case conferences or face to face meetings with clients as required. ABOUT YOU Outstanding customer service skills Ability to work well within a team and thrive in a fast-paced environment Strong customer centric approach and can handle challenging conversations Proactive, self-motivated and can think creatively when engaging with stakeholders Empathetic, resilient and ability to work well under pressure Experience managing, negotiating, and influencing positive outcomes WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Thu, 27 Aug • EML

Case Manager » Gold Coast Region, Queensland - EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY Join our Tweed Emergency Services team as a Case Manager, where you'll apply your health or client service experience in a new and meaningful way. You will manage a portfolio of workers' compensation claims, working closely with injured workers, employers, and health professionals to support safe and sustainable return-to-work outcomes. We are seeking candidates with a strong customer service background, ideally with exposure to Health Sciences, Allied Health, or Law. While tertiary qualifications are highly regarded, transferable experience from clinical or client-facing environments will also be considered. This is a full-time, permanent position based in our Tweed Heads office, with flexibility to work from home (up to three days from home) available from month three, subject to performance and approval. YOUR RESPONSIBILITIES Take responsibility of a full portfolio of workers compensation claims with a focus on physical and psychological based injuries Build and maintain relationships with a wide variety of stakeholder such as, injured workers, their employers, doctors, rehabilitation providers, etc. to help the injured worker get back to work as promptly and safely as possible Ensure active and timely strategies are implemented to improve recovery and return to work outcomes Provide early, timely and personal customer focused and empathetic service to injured workers and employers. Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines. Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases. Conduct claims reviews, case conferences or face to face meetings with clients as required. ABOUT YOU Outstanding customer service skills Ability to work well within a team and thrive in a fast-paced environment Strong customer centric approach and can handle challenging conversations Proactive, self-motivated and can think creatively when engaging with stakeholders Empathetic, resilient and ability to work well under pressure Experience managing, negotiating, and influencing positive outcomes WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. • Wed, 26 Aug • Employers Mutual Management Pty Ltd

Life Claims - Senior Case Managers / Case Managers » Melbourne CBD, Melbourne - Our client is a global life insurance business, which has a long-standing presence and strong reputation in the Australian market. The business already has a large and established claims function (and support functions) and these new roles are designed to support the business, existing team and future growth. Roles and Information: Case Manager and Senior Case Managers Group and Retail Teams Salary range of $105K - $135K Package Bonus Hybrid working arrangements (2 or 3 days working from home) Strong team culture and onboarding Newly created roles across corporate & industry funds to choose from Employee incentive plan and discounted insurance Responsibilties/ Tasks: Manage a portfolio of retail or group claims Senior Case Managers manage a smaller portfolio of more complex and detailed claims Work with empathy and understanding with claimants Conduct file reviews on assessed claims for payment approvals For Seniors, coach and mentor more junior claims consultants If you have ife insurance claims experience (or potentially WC or Rehab) and want a change and to work for a growing business, then there are multiple roles. You will join teams with experienced and capable managers, and have the full support of a well-planned training and onboarding function. It's a time many are joining so you will be far from the only new starter. If you are interested in new opportunities in life claims, please reach out to John Molony ([email protected]). • Wed, 26 Aug • B & K Consulting

Case Manager » Brisbane, Brisbane Region - Community Corrections supervises individuals in the community under court and Parole Board Queensland orders. As a Case Manager, you will be part of a team that supervises individuals under community-based orders, helping them meet their obligations and access support to make meaningful life changes. Your role is vital in maintaining the safety of the community through reducing the risk of supervised individuals reoffending. Your responsibilities will include: * Ensuring community safety by effectively interviewing individuals, identifying potential risks, and responding promptly with appropriate risk management strategies * Leading efforts to rehabilitate and reintegrate individuals under community supervision * Supporting public safety by ensuring compliance with the conditions of community-based orders * Deliver evidence-based case management, develop tailored supervision plans, and guide individuals on their journey toward a crime-free future * Managing complexity and pace by effectively multi-tasking in a dynamic operating environment * Applying policy and procedural frameworks to day-to-day offender management practices with accuracy and sound judgment Why join us? * Meaningful, purpose driven work supporting rehabilitation and community safety * Structured onboarding and ongoing professional development * Competitive salary (PO2) 12.75% superannuation * Statewide career pathways with opportunities across QLD * Inclusive, supportive workplace with access to reasonable adjustments Ready to take the next step? Visit our Community Corrections Careers page to learn more about the role, explore FAQs and access guidance on preparing your application. Key Requirements of this role: * You must hold a bachelor's degree in a field related to human services or criminology, such as: Law, Justice, Humanities, Psychology, Social Sciences, Behavioural Science, Social Welfare, Health, Education, Business or Aboriginal and Torres Strait Islander Studies. * If you're in your final year of study, you're encouraged to apply for temporary vacancies. You'll be assessed for a suitability based talent pool, this is conditional on completing your degree and providing formal proof from a recognised tertiary institution. * Successful applicants appointed will be required to complete the Certificate IV in Correctional Practice (Community). All associated activities and assessments must be completed within 12 months of commencement, with full certification achieved within 18 months. * Must hold a current C class driver's licence * Possess the right to live and work in Australia How to Apply Submit your application via Queensland Government SmartJobs including: * A current resume * A brief (1-2 pages) cover letter addressing the key responsibilities and how you meet the requirements of this role Whether you're starting out or looking to grow your career in human services, this role offers meaningful work, professional development, and the chance to make a real impact across Queensland. Applications to remain current for 12 months. Suitable applicants from this process may also be considered for a suitability pool for subsequent identical or similar vacancies that occur within 12 months of the closing date of this advertisement which may include vacancies within other centres. We are committed to equity, diversity, and inclusion. If you have a health condition, disability, or cultural or linguistic background that requires adjustments, please let our Talent Acquisition team know. We will support you to participate equitably throughout the recruitment process. • Wed, 26 Aug • Queensland Government

Moving On Case Manager » Australia - Support young people transitioning from care to independence. Ongoing professional development and supervision. Salary Package an additional $15,900 annually & 5 weeks annual leave About Anglicare NT Anglicare NT is a respected provider of quality human services across urban, regional, and remote areas. Anglicare NT offers a range of career opportunities in the community and social services sector in a diverse range of fields such as children and youth, family relationships and counselling, refugee and migrant, corporate services, financial counselling, mental health, disability and home care, social enterprises, and specialist homelessness services Working with Anglicare NT, you will have access to: - Further training and development options. - Flexible working conditions; five (5) weeks annual leave. - A strengths-based environment. We also offer great salary packaging options that can significantly increase your take-home pay. About the Opportunity As the Moving On Case Manager, you will provide case management, advocacy, assessment, referral and practical support to young people who have left the care of the Department of Children and Families CEO. You will play a key role in helping young people navigate housing, education, employment, life skills and community connections while administering brokerage funding and the Transition to Independence Allowance (TILA). You will: Deliver trauma-informed, culturally safe and youth-focused case management. Develop and implement individual support plans with young people. Conduct risk assessments and support young people experiencing complex challenges. Administer brokerage funds and Transition to Independence Allowance (TILA). Advocate for young people and coordinate support with families, carers and service providers. Maintain accurate client records and reporting requirements. Participate in community engagement, training and stakeholder networking activities. Contribute to continuous improvement and quality service delivery To be successful in this role, you will bring: Qualifications in Community Services, Social Work, Human Services or a related discipline. Experience working with vulnerable or high-risk young people and families. Strong knowledge of trauma-informed practice, strengths-based approaches and case management. Demonstrated ability to manage complex situations and make sound decisions under pressure. Excellent communication, advocacy and stakeholder engagement skills. commitment to culturally safe, strengths-based practice and working respectfully with Aboriginal and Torres Strait Islander peoples. Note : The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth), section 57 of the Antidiscrimination Act 1996 (NT) and section 12 of the Equal Opportunity Act 2010. Special Measures vacancies are open to everyone including Aboriginal and/or Torres Strait Islander people. However, Aboriginal and/or Torres Strait Islander applicants will be granted priority consideration for this vacancy. As part of the recruitment process, please address the key selection criteria using the online application on the Anglicare NT website. For further information on this exciting opportunity, please contact the Senior Manager Youth & Family Services on (08) 8946 4800 Applications are being assessed on receipt, so speed is key. The sooner you apply the better. Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager. Please note: It is a requirement that prior to commencing in this role, you must provide 100 points of identification to confirm Australian citizenship or eligibility to work in Australia; possess a Working with Children (Ochre Card), a current National Criminal History Check (within 3 months) and a valid NT driver’s licence. Unfortunately, we aren't in a position to sponsor candidate visas. If you don't have the independent right to work in the country you're applying for, we will not be able to progress your application Experience of working closely with and having a strong understanding of Aboriginal & Torres Strait Islander culture would be considered an advantage. Anglicare NT is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply. COVID-19 Vaccination Status Anglicare NT is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for healthcare professionals. Aged Care Support workers are strongly recommended to follow COVID vaccination recommendations provided in Australian Immunisation handbook (based on ATAGI advice) . Anglicare NT staff who do NOT work directly with vulnerable people will not be required to provide evidence of COVID 19 vaccination. Vacancy Description - APPROVED Position Description Moving On Case Manager AUGUST 2026.pdf (133 kB) When applying for any Vacancies / Jobs please use: Internet Explorer 9 and above, Firefox, Chrome, Safari or Opera. Please do not use Internet Explorer 8 or earlier versions. • Sat, 22 Aug • Anglicare NT