Customer Service Representative
people2people ¡ Posted today
About the role
role The Customer Service Representative position is a 12-month fixed-term contract role, focusing on order processing...An exciting opportunity is available for an experienced Customer Service to join a leading Australian FMCG organisation
Customer Service Representative - Early Careers
Datacom ¡ Posted today
About the role
Service Representative and get paid while you learn, gain real workplace experience and work towards your Certificate III... need years of experience or a long list of qualifications to start building a great career. Join Datacom as a Customer
Customer Service Representative
Perigon Group ¡ Posted 1 days ago
About the role
We are currently seeking a Customer Care Representative to join a busy and collaborative team within a well-established... and providing high-quality customer service through written communication and internal coordination. Key Responsibilities
Customer Exit Representative / Outdoor Customer Service Role (PT - 28h/w)
Avis Budget Group ¡ Posted 1 days ago
About the role
as a âCustomer Exit Representative,â offers an ongoing part-time role at the Perth Airport Car Parking area. Part-time Permanent... About the Role The Customer Exit Representative assist customers as they exit our rental locations. Integral to this role
Customer Service Representative
Alexander Appointments ¡ Posted 1 days ago
About the role
We are looking for a motivated Customer Service Representative to join a collaborative and high-performing customer support team. If you enjoy... opportunity you've been waiting for. Whether you're coming from customer service, administration, retail, hospitality
customer service representative
Randstad ¡ Posted 1 days ago
About the role
Job We are seeking a dedicated and proactive Customer Service Representative to join their dynamic team on a permanent full-time basis... to delivering high-quality customer service. Requirements & Skills: Previous experience in a Customer Service or Client Support
Customer Service Officer / Call Centre Representative
Chandler Macleod ¡ Posted 2 days ago
About the role
Our client is seeking a motivated and customer-focused Customer Service Officer / Call Centre Representative... to join their team based in the Perth CBD. If you have previous customer service experience and enjoy helping people, this could be the
Customer Service Representative
GPC Asia Pacific ¡ Posted 6 days ago
About the role
. As a Customer Service Representative, You Will: Provide excellent customer service by managing parts inquiries, requests...: Join our Sydney - Smithfield office in a full-time permanent role and deliver outstanding customer service every day
Medical Customer Service Representative (GP Support)
BruntWork ¡ Posted 7 days ago
About the role
Job Overview Our client is looking for a customer-focused and professional Medical Customer Service Representative... on unresolved enquiries and collaborate with team members and supervisors to improve service delivery and customer satisfaction
Customer Service Representative â Technical Support $47 p/hr + Super
Fuse Recruitment ¡ Posted 7 days ago
About the role
Customer Service Representative â Technical Support $47 p/hr + Super! Temp to Perm with the possibility to go perm... outstanding customer service and enjoy solving problems? We're looking for a Customer Service Representative with a technical
Customer Service Representative - Mandurah (Full Time)
Commonwealth Bank of Australia ¡ Posted 7 days ago
About the role
We are looking for a Customer Service Representative to join our Mandurah branch on a full-time basis. Please note... and place the customer at the centre of everything you do Can bring your passion for service excellence and, whilst being
Customer Service Representative
DHL ¡ Posted 7 days ago
About the role
. In this job you will: As a Customer Service Representative at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly... following qualities & qualifications: Previous customer service experience (phone and email) Strong customer service skills
German-Speaking Customer Service & Sales Representative - Namibia
Initiate ¡ Posted 7 days ago
About the role
looking for a German-speaking Customer Service & Sales Representative to join a customer-focused team supporting customers across a range... to today! This German-speaking Customer Service & Sales Representative job in Namibia, South Africa is waiting for you! If you wish
Customer Service Representative - Townsville
Achieve Group ¡ Posted 8 days ago
About the role
Customer Service Representative (Townsville) Achieve Group Australia Pty Ltd is seeking a friendly and reliable... Customer Service Representative to join our Townsville-based team. This is a busy, hands-on role suited to someone who enjoys
Customer Service Representative
WorkPac ¡ Posted 8 days ago
About the role
and fast-paced team in Hendra. This role is focused on providing outstanding customer service to trade and commercial customers... daily store and sales operations Skills and Experience Required Previous experience in customer service, sales
Ocean Freight Customer Service Representative
Toll Group ¡ Posted 8 days ago
About the role
â across towns, across countries and across continents. About the Role We are seeking an Ocean Freight Customer Service... service expectations, provide timely updates, attend meetings, and deliver excellent customer service to support satisfaction
Customer Service Representative
Probe Group ¡ Posted 8 days ago
About the role
Love helping people? Hereâs how youâll do it: As a Customer Service Representative and the first point of contact... for the Australian public, youâll provide essential support and high-quality service, supporting a major Federal Government
Customer Service Representative
Probe Group ¡ Posted 8 days ago
About the role
Love helping people? Hereâs how youâll do it: As a Customer Service Representative and the first point of contact... for the Australian public, youâll provide essential support and high-quality service, supporting a major Federal Government
Customer Service Representative
Hilti ¡ Posted 12 days ago
About the role
Join Hilti as a Customer Service Representative. Driving growth and deliver innovative solutions for construction... Manager, your new role as a Customer Service & Sales Representative will see you taking ownership of our customer experience
Customer Service Representative - Mandurah (20hrs/w)
Commonwealth Bank of Australia ¡ Posted 12 days ago
About the role
We are looking for a Customer Service Representative to join our Mandurah branch on a part-time basis. Please note... and place the customer at the centre of everything you do Can bring your passion for service excellence and, whilst being
Customer Service Representative
Perigon Group ¡ Posted today
About the role
Temporary Customer Service Representative | Sydney CBD Immediate Start | 3 Months $40 per hour Super Onsite We are currently seeking a Customer Care Representative to join a busy and collaborative team within a well-established organisation in the FMCG sector. This is a temporary opportunity starting ASAP. The role will focus on managing customer orders and providing high-quality customer service through written communication and internal coordination. Key Responsibilities Processing customer orders accurately within SAP Managing the full order lifecycle from entry through to fulfilment Responding to customer enquiries via email Providing order updates including stock availability and shipment status Liaising with internal teams, warehouses and transport providers Monitoring outstanding orders and proactively following up Maintaining a strong focus on accuracy and attention to detail About You Previous experience in customer service and order processing SAP experience is essential Strong written communication skills High attention to detail and ability to manage multiple orders accurately Proactive and comfortable asking questions when needed FMCG experience highly regarded If you are available to start immediately and have SAP experience within a customer service or order management environment, please apply or contact [email protected]
Customer Service Representative
Alexander Appointments Pty Ltd ¡ Posted today
About the role
Brisbane CBD | Ongoing Temporary Opportunity Global Organisation offering a Rewarding Career Full training provided We are looking for a motivated Customer Service Representative to join a collaborative and high-performing customer support team. If you enjoy working with people, thrive in a fast-paced environment and are looking for genuine career progression, this could be the opportunity you've been waiting for. Whether you're coming from customer service, administration, retail, hospitality or a contact centre environment, full training will be provided to set you up for success. About the Role As the first point of contact for customers, you will provide professional support and resolve a variety of account-related enquiries. You will investigate issues, liaise with internal teams and ensure every customer interaction results in a positive outcome. Working across phone, email and online customer portals, you will build relationships, solve problems and deliver an exceptional customer experience. This is a large team offering multiple avenues to grow your career either sideways or upwards2IC, Team Leader, Supervisoropportunities are endless! Key Responsibilities Respond to customer enquiries via phone, email and online portal Investigate customer requests and provide timely solutions Manage account-related enquiries with professionalism and accuracy Liaise with internal teams to resolve customer issues Maintain accurate customer records and system updates Deliver a positive customer experience with every interaction Work collaboratively to achieve team service goals About You We're looking for someone with a positive attitude, strong communication skills and a genuine desire to build a long-term career. Our client will teach the rest! You will ideally have: Excellent communication and relationship-building skills Strong attention to detail and confidence working with information and numbers Good problem-solving skills and the ability to manage multiple tasks Confidence using computer systems and learning new technology A proactive, team-focused approach and willingness to learn What's on Offer? Permanent full-time opportunity Brisbane CBD location close to public transport Competitive base salary plus bonuses and incentive programs Comprehensive training and ongoing support Genuine career progression within a global organisation Supportive leaders and an inclusive team culture Fun, fast-paced environment where your contributions are recognised How to Apply Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role. Only suitable applicants will be contacted. For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts
Customer Service Representative
MyState Limited ¡ Posted today
About the role
Start a rewarding career with one of Tasmania's most trusted brands Grow your skills with ongoing coaching and development Work close to home while making a difference in your community Looking for more than just a customer service job? At MyState, we're proud to be a trusted Tasmanian brand with a long history of supporting local communities. We're looking for people who love helping others, building relationships and making a genuine difference for customers every day. Whether you're already working in banking or bringing experience from retail, hospitality or customer service, we'll provide the support and development you need to build a rewarding career with us. Every day, you'll have the opportunity to help customers achieve what matters most. From opening a first savings account to supporting someone's home ownership journey, you'll be part of the moments that make a real difference. The Opportunity As a Customer Service Representative, you'll be the friendly face and trusted voice our customers rely on. You'll help customers with their everyday banking needs, build lasting relationships and identify opportunities to connect them with products and services that support their goals. No two days are the same. One moment you might be helping a customer navigate digital banking, the next assisting with transactions or introducing them to a colleague who can provide specialist support. You'll: Deliver exceptional customer service in branch Build genuine relationships with customers and local communities across North Tasmania Help customers confidently use digital banking tools and services Identify opportunities to support customers with products and solutions that meet their needs Process transactions accurately and efficiently Work collaboratively as part of a supportive and high-performing team What You'll Bring We're less concerned about banking experience and more interested in finding people who genuinely care about customers. You'll thrive in this role if you: Love helping people and creating positive customer experiences Build rapport quickly and communicate with confidence Enjoy working as part of a team Have a positive attitude and willingness to learn Are adaptable, organised and customer-focused Enjoy achieving goals and celebrating success together Experience in banking, retail, hospitality or customer service will be highly regarded, but it's not essential. Why Join Us At MyState, we're big enough to offer genuine career opportunities, but small enough that you'll be known, supported and recognised for your contribution. Many of our leaders and specialists started their careers in our branches. Through ongoing coaching, learning opportunities and internal career pathways, you'll have the chance to build valuable skills and shape your own career journey. You'll join a team that genuinely enjoys working together, supports one another and takes pride in making a difference for customers and local communities across North Tasmania. Ready to Apply? If you're passionate about helping people and looking to build a rewarding career with one of Tasmania's most trusted brands, we'd love to hear from you before Wednesday 11th November 2026. Employment with MyState is subject to background checks including Bankruptcy, Police, and Credit checks to verify your suitability to work in the finance sector. We are an equal opportunity employer, committed to creating an inclusive work environment where everyone is valued.
Customer Service Representative
Stryker ¡ Posted 3 days ago
About the role
Work Flexibility: Hybrid or Onsite Are you ready to make a real impact in healthcare while building strong relationships with hospitals and internal teams? If you thrive in fast-paced environments, love solving problems, and have an eye for process improvement, this role is for you! At Stryker, we hire for talent, not just experience . Our top performers come from diverse backgroundsâcustomer service, healthcare administration, hospitality, retail, and more. Whether youâre transitioning from another field or looking to grow your career in medical technology, this could be the perfect fit. About the Role As a Customer Service Representative , youâll be the trusted point of contact for hospitals, healthcare administrators, and internal stakeholders. This role goes beyond answering callsâitâs about investigation, collaboration, and driving process improvements that enhance patient care. Your responsibilities will include: Serving as a key liaison between hospitals, internal sales reps, marketing, and other stakeholders Managing inquiries and resolving issues with professionalism and care Investigating complex cases and identifying opportunities for process improvement Maintaining accurate records and ensuring compliance with internal systems Collaborating across teams to deliver exceptional customer experiences Why Join Us? We donât just offer jobsâwe build careers. As a global leader in medical technology, we provide: Career development: Continuous training and progression opportunities Financial wellbeing: Healthcare, insurance, and financial benefits Paid parental leave: Support for your growing family Volunteer days: Paid time off to give back Award-winning culture: Work with a high-performing, supportive team Flexible working arrangements and access to onsite gyms in most offices Employee benefits: Discounts, health care, insurance, and wellbeing programs Who You Are To succeed in this role, youâll need to demonstrate: Teamwork: Build strong relationships and communicate effectively Attention to detail: Accuracy and compliance are key Adaptability: Thrive in fast-paced, high-pressure environments Problem-solving: Investigate issues and find solutions quickly Integrity: Do the right thingâeven when no oneâs watching Passion for healthcare: Be driven to make a difference every day Requirements: Full Australian working rights Strong communication and interpersonal skills Ability to manage multiple priorities and stay calm under pressure Experience in customer service or stakeholder management preferred If youâre interested in applying to the role, can you please write a few lines at the top of your CV answering, âWhy do you want to join Stryker?â If this role sounds like a good fit, please apply below! Travel Percentage: None
Customer Service Representative
Stryker ¡ Posted 3 days ago
About the role
Are you ready to make a real impact in healthcare while building strong relationships with hospitals and internal teams? If you thrive in fast-paced environments, love solving problems, and have an eye for process improvement, this role is for you! At Stryker, we hire for talent, not just experience . Our top performers come from diverse backgrounds-customer service, healthcare administration, hospitality, retail, and more. Whether you're transitioning from another field or looking to grow your career in medical technology, this could be the perfect fit. About the Role As a Customer Service Representative , you'll be the trusted point of contact for hospitals, healthcare administrators, and internal stakeholders. This role goes beyond answering calls-it's about investigation, collaboration, and driving process improvements that enhance patient care. Your responsibilities will include: Serving as a key liaison between hospitals, internal sales reps, marketing, and other stakeholders Managing inquiries and resolving issues with professionalism and care Investigating complex cases and identifying opportunities for process improvement Maintaining accurate records and ensuring compliance with internal systems Collaborating across teams to deliver exceptional customer experiences Why Join Us? We don't just offer jobs-we build careers. As a global leader in medical technology, we provide: Career development: Continuous training and progression opportunities Financial wellbeing: Healthcare, insurance, and financial benefits Paid parental leave: Support for your growing family Volunteer days: Paid time off to give back Award-winning culture: Work with a high-performing, supportive team Flexible working arrangements and access to onsite gyms in most offices Employee benefits: Discounts, health care, insurance, and wellbeing programs Who You Are To succeed in this role, you'll need to demonstrate: Teamwork: Build strong relationships and communicate effectively Attention to detail: Accuracy and compliance are key Adaptability: Thrive in fast-paced, high-pressure environments Problem-solving: Investigate issues and find solutions quickly Integrity: Do the right thing-even when no one's watching Passion for healthcare: Be driven to make a difference every day Requirements: Full Australian working rights Strong communication and interpersonal skills Ability to manage multiple priorities and stay calm under pressure Experience in customer service or stakeholder management preferred If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?" If this role sounds like a good fit, please apply below Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Customer Service Representative
CareVicinity Pty ¡ Posted 3 days ago
About the role
CareVicinity is a fast-growing platform connecting care workers with people who need support. As we continue to grow, weâre investing in AI-powered tools and automation to reduce admin, streamline workflows and help our teams focus on delivering exceptional service. As a Customer Service Representative , your primary focus will be job fulfilment â actively sourcing and recruiting new support workers, and providers to join the CareVicinity platform based on specific client needs and available jobs. Youâll connect with potential workers, build interest in the opportunity and help bring the right people onto the platform to get client jobs filled. Youâll also support clients with platform enquiries and day-to-day needs. This is a fast-paced, phone-led role (80 calls per day) with a strong focus on recruitment, relationship building and achieving fulfilment KPIs. Youâll Thrive in This Role If⌠Youâre confident in a fast-paced, phone-based environment , enjoy connecting with people and know how to get things done. Experience in call centres, telecommunications, recruitment or high-volume customer service will set you up for success. What Youâll Do: Actively source and recruit new support workers based on specific client jobs and care requirements. Conduct high-volume outbound calls (80 per day) to engage prospective workers, discuss opportunities and bring them onto the CareVicinity platform. Use a range of sourcing channels to find suitable workers and build a pipeline for current and upcoming client needs. Work closely with the team to understand each job and identify the right workers to fulfil it. Follow up with prospective workers throughout the recruitment and onboarding process to keep jobs moving. Support clients with platform navigation , enquiries and day-to-day assistance across phone, email and chat. Work closely with Compliance and Accounts to help get new workers ready to provide services. Keep client, worker and job information accurate and up to date across our systems. Youâre Our Kind of Person If You⌠Have experience in a call centre, recruitment or high-volume customer service environment. Are a confident communicator who can quickly build rapport and trust. Love solving problems and take a proactive, get-it-done approach. Are organised, detail-focused and comfortable juggling competing priorities. Pick up new technology and systems quickly. Work well in a team but are equally comfortable taking ownership and working independently. Genuinely care about delivering a great customer experience. Whatâs in it for you? $70K base super performance incentives of up to $15K . Hybrid working â flexibility to work from home after probation. Real career growth â weâre growing quickly, and thereâs plenty of opportunity to grow with us. Fitness Passport â subsidised access to hundreds of gyms, pools and fitness centres across Australia. Mental health & wellbeing support and resources. Monthly team socials with an early finish to connect and celebrate. Birthday leave â take the day to celebrate you. Modern Bowen Hills office with easy access to public transport and everything the inner city has to offer. Sound Like You? If this sounds like the right next step for you, weâd love to hear from you. Send through your CV and a short cover letter telling us a little about yourself and why youâre interested in the role. Youâll need full Australian working rights and a current police check, or be willing to obtain one.
Customer Service Representative
Derrimut 24:7 Gym ¡ Posted 5 days ago
About the role
About the Organisation Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success. About the Role We are currently seeking an enthusiastic, driven, and hands-on customer service representative. This is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration & membership sales. Position Overview Provide exceptional customer service to visitors/members by addressing customer inquiries, complaints and issues promptly. Drive sales across memberships, supplements, apparel accessories and consumables to achieve individual and team sales targets. Demonstrate Strong understanding of Derrimut 24:7 offerings Prepare and serve smoothies, coffees, and other beverages Maintain cleanliness and uptake of facility and workstations Support administrative tasks, data entry, filing, and maintaining inventory records Assisting in Events/Promotions and Class offerings Our Ideal Candidate Previous CSR, Sales and Retail experience Passionate about Health & Fitness Proven experience in achieving KPIs and Sales Targets. Must be 18 years of age Unlimited Working Rights Driver license Current First Aid & CPR Certification (willing to obtain) Food Safety Certificate (willing to obtain) How to Apply: If this sounds like the position for you, then hit apply! Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected.
Customer Service Representative
Derrimut 24:7 Gym ¡ Posted 5 days ago
About the role
About the Organisation Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success. About the Role We are currently seeking an enthusiastic, driven, and hands-on customer service representative. This is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration & membership sales. Position Overview Provide exceptional customer service to visitors/members by addressing customer inquiries, complaints and issues promptly. Drive sales across memberships, supplements, apparel accessories and consumables to achieve individual and team sales targets. Demonstrate Strong understanding of Derrimut 24:7 offerings Prepare and serve smoothies, coffees, and other beverages Maintain cleanliness and uptake of facility and workstations Support administrative tasks, data entry, filing, and maintaining inventory records Assisting in Events/Promotions and Class offerings Our Ideal Candidate Previous CSR, Sales and Retail experience Passionate about Health & Fitness Proven experience in achieving KPIs and Sales Targets. Must be 18 years of age Unlimited Working Rights Driver license Current First Aid & CPR Certification (willing to obtain) Food Safety Certificate (willing to obtain) How to Apply: If this sounds like the position for you, then hit apply! Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected.
Customer Service Representative
Matrix Education ¡ Posted 6 days ago
About the role
Customer Service Representative Bella Vista, Castle Hill, Chatswood, Epping, Hurstville, Strathfield & Parramatta Casual | 3 â 4 days per week Matrix Education is hiring part time Customer Service Representatives to join the team at our Bella Vista, Castle Hill, Chatswood, Epping, Hurstville, Strathfield and Parramatta locations. Working hours are 3 to 4 days per week, including at least one weekend shift. As a Customer Service Representative, you will provide a range of administrative services to our customers, contribute to continuously improving processes to satisfy customer needs whilst building and maintaining strong relationships with all client bases. Full on-the-job training and support is provided. The position is ideal for a customer service professional who is looking to take the next step in their career and grow within an organisation. What youâll do⌠Day to day operational management of the Matrix campus. Responding to inbound telephone, email and face to face enquiries. Making outbound sales and engagement calls. Ownership of end to end enrolment management, from trial lessons, enrolment to retention. Management of customer profiles and enrolments on the CRM. Delivery of internal communications at the campus level. Providing support to staff and students on site. Ad hoc administrative duties. What youâll need⌠Minimum two yearsâ experience in customer service, administration or call centre. Outstanding verbal and written communication skills, with a confident, polite and professional approach. Keen attention to detail when documenting and entering information. Ability to remain calm and focused during busy periods. Flexible attitude, hard-working and results driven. Friendly and approachable nature â you genuinely enjoy helping others. Strong problem-solving skills â you think on your feet and stay composed under pressure. Great multitasking abilities â handling calls while updating systems and notes. Experience using CRM systems (Salesforce CRM experience is a big plus). A few of our perks⌠Convenient campus locations across Sydney, Modern, open-office environment, Competitive remuneration rates, Open and collaborative management team, Amazing facilities. Apply below, or email your cover letter and resume to [email protected].
Customer Service Representative
Apex Steel Group ¡ Posted 6 days ago
About the role
Apex Steel Supplies is seeking a motivated and detail-driven Customer Service Representative to join our team. This is a key role within our sales team, focused on delivering outstanding customer service, accurate quoting, and seamless order processing. If you enjoy working in a dynamic environment, thrive on problem-solving, and take pride in getting the details right â weâd love to hear from you. About the Role As an Customer Service Representative, youâll be the backbone of our sales operations â managing customer enquiries, preparing quotes, and ensuring orders are processed smoothly from start to finish. Youâll work closely with customers, external sales reps, and internal teams including production, processing, and transport to ensure every job runs efficiently and meets expectations. Youâll also have the opportunity to support our processing team with basic nesting and estimating, adding variety and development to your role. Key Responsibilities Prepare and process customer quotes, pricing requests and orders. Manage incoming phone calls and email enquiries with professionalism and urgency Deliver exceptional customer service to both clients and the external sales team Liaise with internal departments to ensure smooth order fulfilment Process purchase orders, including materials for processing jobs Assist with basic nesting and processing estimates Troubleshoot order or customer issues and escalate when required Support walk-in and cash sale customers Manage competing priorities in a fast-paced environment Maintain high accuracy across all tasks and documentation About You Youâre organised, proactive, and confident communicating with a range of people. You enjoy working as part of a team but can also manage your own workload effectively. Youâll bring: Experience in internal sales, customer service, or a similar role Strong communication and interpersonal skills Excellent time management and attention to detail A problem-solving mindset and ability to prioritise tasks Confidence using Microsoft Office and business systems (SAP or similar advantageous) Knowledge of structural steel, long products, or construction terminology (Desirable) Experience with FastCut, nesting, or estimating (Desirable) Qualifications Formal qualifications in sales, administration, or customer service are desirable but not essential â we value attitude and experience just as much. Why Join Us? Supportive team environment. Varied role with opportunity to grow your skills. Fast-paced, hands-on industry. Be part of a business that values accuracy, teamwork, and customer service. If youâre ready to take the next step in your career and join a solid team in the steel industry, apply now.
Customer Service Representative
Ken Hall Plumbers Pty ¡ Posted 6 days ago
About the role
Ready for Your Next Step? Customer Service Representative | Full-Time | MondayâFriday | No Weekends Love working with people but ready for more stability, regular hours and a career you can grow in? If youâve built your customer service skills in retail, hospitality, reception or another fast-paced customer-facing role , this could be the next step youâve been looking for. At Ken Hall, weâre looking for a confident, friendly and switched-on Customer Service Representative to join our team. You donât need experience in the trades. If you know how to look after customers, communicate well, stay organised when things get busy and bring a positive attitude to work, we can teach you the rest. Leave the late nights and weekend shifts behind and bring your customer service skills into a secure, full-time MondayâFriday career. Why Join Ken Hall? â No Weekends â Enjoy consistent MondayâFriday full-time hours. â Secure Full-Time Role â Above-award pay, weekly pay cycles and the stability of joining an established South Australian business. â Full Training Provided â You donât need trade industry experience. Our structured onboarding and training will help you learn our systems, services and processes. â Grow Your Career â Fortnightly training and opportunities to progress into senior, specialist and leadership roles. â Performance Incentives â Your contribution and achievements are recognised and rewarded. â Supportive Team Environment â Work alongside a friendly, energetic team who help each other succeed. â Great Perks â Staff discounts, social events, free tickets and wellbeing support. What Youâll Be Doing As part of our Customer Service team, youâll be one of the first people our customers speak to. Your day will include: Answering inbound customer calls and enquiries Helping customers find the right solution for their needs Booking and scheduling services Responding to website and email enquiries Keeping customer and job information accurate in our systems Learning about our services so you can confidently assist customers Working closely with our Customer Service and Operations teams Taking part in ongoing training and development Itâs a busy role, so youâll need to enjoy talking to people, switching between tasks and keeping things moving. About You Weâre looking for someone who: â Is naturally friendly, confident and comfortable talking to people â Has strong customer service skills and knows how to build rapport â Brings positive energy and enjoys being part of a team â Can stay organised and composed in a fast-paced environment â Is reliable and takes ownership of their work â Is keen to learn, improve and build a long-term career â Is comfortable using computers and learning new systems â Has experience in retail, hospitality, reception, customer service or another people-focused role â Is available to work full-time Monday to Friday â Can obtain a National Police Clearance Never worked in plumbing or the trades? Thatâs completely fine. If you bring the right attitude, strong communication skills and a willingness to learn, weâll teach you the rest. Make Your Customer Service Experience Work for You! If youâre ready to move on from evenings, weekends or changing rosters, this could be your next step. Bring the customer service skills you already have into a secure, full-time MondayâFriday role with structured training, career development and a supportive team behind you. At Ken Hall, weâre proud to help our people build long-term careers and continue growing with the business. Ready to make the move? Apply now with your resume or contact Destiny Reid â Customer Service Manager on 8364 5855 to learn more. Work Where You Win. https://youtu.be/c2h80_etq6M
Customer Service Representative
Keyton ¡ Posted 6 days ago
About the role
Join a team that's committed to helping seniors make confident choices. At Keyton, we're proud to be one of Australia's leading owners, operators and developers of retirement communities. For more than 30 years, we've been creating vibrant communities where independent seniors can thrive, supported by people who genuinely care. We're looking for a Customer Service Representative to join our team on a part-time basis. This is a fully remote, work-from-home opportunity, ideally based in Melbourne, offering the flexibility to work from home while supporting customers, residents and internal stakeholders across Australia. If you're a customer-focused professional who enjoys helping people, thrives in a fast-paced environment and has exceptional communication skills, we'd love to hear from you. As you'll be the first point of contact for our customers and stakeholders, you'll need a professional home office environment with a reliable internet connection, suitable workspace and the ability to work independently while remaining connected with the team through virtual collaboration tools.Schedule 30 hours per week: Monday 9.00am to 5.00pm Tuesday 9.00am to 5.00pm Wednesday 9.00am to 5.00pm Thursday 9.00am to 5.00pm What You'll Do As the voice of Keyton, you'll play an important role in delivering outstanding customer experiences and supporting our sales and resident services teams. Your responsibilities will include: Managing inbound enquiries via phone, email and online channels. Responding to customer enquiries within agreed service levels. Providing exceptional support and assistance to prospective residents, current residents and their families. Maintaining accurate customer information within Salesforce and other CRM systems. Managing event registrations and RSVPs for sales and marketing initiatives. Supporting the Resident Services Hotline and email enquiries, including handling complaints and compliments professionally. Conducting outbound customer calls as required. Assisting with database maintenance and data quality activities. Preparing enquiry and customer service reporting. Identifying trends, insights and opportunities to improve the customer experience. What You'll Bring You'll be someone who genuinely enjoys helping others and can confidently communicate with a wide range of people. To be successful, you'll have: Previous experience in a customer service, contact centre, administration or similar role. Exceptional verbal and written communication skills. A suitable home office set-up, including reliable internet connectivity and a quiet, professional workspace to support a fully remote customer service environment. A proven track record of delivering outstanding customer service. Strong attention to detail and excellent data entry accuracy. Experience using CRM systems, with Salesforce experience highly regarded. Strong organisational and time management skills. The ability to manage multiple priorities while maintaining quality and professionalism. A proactive, positive attitude and willingness to contribute to team success. The ability to work both independently and collaboratively. About Keyton With over 65 villages across Australia, 15,000 residents and 800 passionate staff, Keyton is Australiaâs leading owner and operator of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities. Our purpose is to create places where communities thrive not only for our residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities. Why You'll Love Working with Us At Keyton, we believe in supporting our people both at work and beyond. That's why we offer a range of benefits designed to enhance your wellbeing, lifestyle and financial security, including: 4 Wellbeing Days each year - one paid day off per quarter to focus on what matters most to you. Fitness Passport membership - providing access to hundreds of fitness facilities for you and your family. Sonder wellbeing support - 24/7 access to health, safety and wellbeing resources and expert assistance. Discounted private health insurance to support your health and wellbeing goals. Preventative health initiatives, including annual skin checks and flu vaccinations. Exclusive employee discounts and special offers from a range of leading retailers and service providers. Salary packaging options, including additional superannuation contributions and the ability to purchase extra annual leave. Childcare rebate program to help support growing families. Novated leasing options to make financing your next vehicle more affordable. And most importantly, you'll join a team that genuinely cares about its people and is committed to creating communities where both residents and employees can thrive. Ready to Lead with Heart?! If you're passionate about delivering exceptional customer service and enjoy helping people navigate important life decisions, we'd love to hear from you. Apply now and take the next step in your customer service career with Keyton. Please submit your resume and cover letter via the link below. In your cover letter, tell us what interests you about the Customer Service Representative opportunity and how your skills, experience and passion for customer service will help you succeed in the role.Please note: The successful applicant will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.
Customer Service Representative
Talent Acquisition Group ¡ Posted 9 days ago
About the role
About the client and role Our client is a recycling company which also manufactures multiple products for their clients. They are looking for somebody with a great attitude and previous customer service experience to join their team. The Customer Service Representative is the first point of contact for APR Recycling's customers, handling enquiries, bookings, and account matters relating to recycling and waste collection services. The role delivers a professional, accurate, and friendly service experience, helping the business maintain strong customer relationships and smooth day-to-day operations. The role starts as a casual with the transition to permenant after 3 months. Full time hours, Monday- friday Pay rate: $35.30 Key Responsibilites ⢠Answer incoming phone calls ⢠Manage the customer service inbox ⢠Create bookings for customer services ⢠Complete all dockets and reports, and input into Wastedge where necessary ⢠Accurately enter data into industry-specific software platforms (Wastedge) ⢠Perform weighbridge operations ⢠Complete export data entry and bookings ⢠Enter and action contamination reports ⢠Change customer schedules as needed/requested ⢠Establish and set up new customer accounts within the Wastedge system ⢠Support the Customer Service and Sales team ⢠Perform filing and scanning ⢠Deliver excellent customer service at all times Qualifications & Experience ⢠Minimum 2 years' experience in a similar role (preferred but not essential) ⢠Experience in a detail-oriented, dynamic workplace ⢠Knowledge of the recycling industry advantageous, but not essential Skills & Attributes ⢠Ability to build effective relationships with internal and external stakeholders through well-developed written and verbal communication ⢠Willingness to "get your hands dirty" obtaining the information needed for the role ⢠Good attention to detail while maintaining quality ⢠High-level problem-solving capabilities ⢠Ability to prioritise and manage time effectively ⢠Strong Microsoft Office skills (Excel/Word/Outlook) ⢠A collaborative team player who also works well independently If you are interested in this role, please apply now with your resume! About TAG TAG is a specialist recruitment partner connecting skilled candidates with leading employers across Australia. We deliver tailored workforce solutions across manufacturing, logistics, warehousing, hospitality, aviation, retail, and industrial sectors. At TAG, we value strong leadership, teamwork, and people who take pride in delivering quality work. You will join a supportive and growing workforce solutions network backed by experienced operational support and the chance to contribute to large-scale national operations. We welcome applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, ages, religions, abilities, gender identities and sexual orientations. Further Information Employment is subject to a criminal history check and pre-employment medical, including drug and alcohol screening. Applicants must have full Australian working rights.
Customer Service Representative
Medcan Group Pty ¡ Posted 10 days ago
About the role
CUSTOMER SERVICE REPRESENTATIVE â 5 WEEKS â TEMPORARY Medcan Group is one of Australiaâs leading medicinal cannabis companies, with operations spanning cultivation, manufacturing, research and education. Since 2016, weâve been committed to producing high-quality medicinal cannabis products that improve patientsâ lives while maintaining the highest standards of quality, compliance and innovation. Weâre urgently seeking an organised, reliable and proactive Customer Service Representative for a five-week full-time fixed-term contract to provide short-term cover. If youâre available to start immediately and can hit the ground running, this is a great opportunity to put your customer service skills to work in a fast-paced environment where accuracy, organisation and teamwork matter. About the Role Reporting to the GM, Greensaver is seeking a proactive and customer-focused Customer Service Representative to join our team in Sumner on a five-week, full-time fixed-term contract . This is an excellent opportunity for an experienced customer service professional who enjoys building strong client relationships, solving problems and delivering exceptional customer experiences. Youâll support our pharmacy network throughout the customer lifecycle, from onboarding new pharmacies to assisting with online ordering, account enquiries and product support. Working closely with our sales, logistics, finance, marketing and IT teams, youâll help ensure our pharmacy customers receive timely, reliable and professional service. Contract Details Duration: Five (5) weeks, fixed term. Hours: Full-time. (38 hours a week) Location: Sumner, Brisbane. Availability: Applicants must be available to commit to the full five-week assignment. Key Responsibilities Pharmacy Customer Service: Build and maintain strong relationships with pharmacy customers, responding to enquiries and resolving or escalating order issues, stock discrepancies, backorders and delivery delays. Order Management & Support: Monitor order progress and coordinate with internal stakeholders to ensure pharmacies receive timely updates and a positive ordering experience. Pharmacy Onboarding: Support the onboarding of new pharmacy accounts, ensuring accurate documentation, CRM data entry and timely completion of onboarding requirements. CRM & Systems Support: Monitor onboarding progress, troubleshoot system issues and collaborate with IT and sales teams to implement approved system improvements. Sales Team Support: Provide administrative support to the sales team, including new account setup, client meeting preparation and account status updates. Reporting & Insights: Prepare customer activity reports, track onboarding progress and identify customer feedback and usage trends to support continuous improvement and sales performance. Product Knowledge: Develop and maintain knowledge of Greensaver products to confidently respond to pharmacy enquiries and support customer needs. Team Collaboration & Culture: Work collaboratively across sales, IT and other internal teams while contributing to a positive, inclusive and safety-focused workplace. About You You are a customer-focused, organised and solutions-driven professional who can quickly get up to speed in a busy environment. You take ownership of customer enquiries, communicate confidently with diverse stakeholders and enjoy finding practical solutions. Selection Criteria At least two (2) yearsâ customer service experience within the FMCG industry. At least two (2) yearsâ experience using CRM systems. Experience with e-commerce platforms and online ordering processes. Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint. Strong communication, problem-solving and relationship-building skills. Excellent attention to detail and the ability to manage competing priorities. Experience resolving customer complaints and managing challenging conversations professionally. Essential Requirements Ability to obtain and maintain a Federal Police Check (required every two years throughout employment).Strong work ethic, reliability, and willingness to learn. Applicants must be available to commit to the full five-week (5) assignment. How to Apply To be considered for this opportunity, please submit: Your resume. A brief cover letter addressing the selection criteria Shortlisted applicants will also be required to complete a psychometric assessment via a link that will be emailed as part of the recruitment process.
Customer Service Representative
Hilti ¡ Posted 10 days ago
About the role
Location Location Australia Region New South Wales City Sydney Career Area Customer Service Experience Level Early Careers Job ID WD-0048303 Description and requirements Join Hilti as a Customer Service Representative. Driving growth and deliver innovative solutions for construction leaders. This is a great opportunity to join Customer Service team based at Rhodes, Sydney. Reporting to the Customer Service Manager, your new role as a Customer Service & Sales Representative will see you taking ownership of our customer experience by providing seamless customer service while supporting process improvements and sales. If you're ready to develop your career at a Global Company, renowned for our performing and caring culture, this is the job for you! What Youâll Do Achieve profitable sales by providing timely and appropriate customer service and technical expertise in response to customer's needs Provide information and technical advice via telephone, live chat or e-mail on products and applications. Identify business opportunities and log in possible leads to the sales team What Youâll Bring A customer centric, solution focused approach Ability to foster and maintain relationships Eagerness to learn Internationally or Domestically Mobile a plus, with the desire to develop and outperform Motivated and capable of working independently Time management, planning and prioritization skills What's In It for You By joining Hilti Australia, you'll secure: A competitive salary base and bonus paid monthly Learning and Development: We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy, and mentorship programs Annual leave: Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leave My Days: extra 5 days of leave Social Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice. Wellbeing: Our team membersâ physical and emotional well-being is a priority. We offer comprehensive well-being programs and support Referral Bonus: know someone you believe to be a great fit for Hilti? Earn up to $4,000 in referral bonus A diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us. Work-life Balance: Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better , weâre driven to keep learning, growing, and finding new ways to make a lasting impact. Here, youâll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, youâll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Our Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Customer Service Representative
Abbott ¡ Posted 10 days ago
About the role
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve peopleâs health. Weâre always looking towards the future, anticipating changes in medical science and technology. Our Rapid Diagnostics division is about providing innovative ways to screen, diagnose and monitor a vast range of health conditions with greater speed, accuracy and efficiency. Abbott's rapid diagnostic tests allow healthcare professionals and their patients to get same-day results. For healthcare workers, this means they can diagnose and advise their patients in a single office visit. For patients, quicker results means earlier treatment, less anxiety, less time and money spent on repeat doctor visits and a faster return to good health. The Role We are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team based in Macquarie Park , Sydney. Reporting to the Customer Service Manager, you will play a critical role in ensuring a seamless customer experience by managing orders, responding to enquiries, coordinating with internal teams, and maintaining accurate customer information. This is an excellent opportunity for an individual who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering outstanding customer service. Key responsibilities Process customer orders accurately and efficiently through SAP for both domestic and international customers. Maintain the accuracy and integrity of customer, order, and transaction data. Provide proactive communication to customers regarding order status, stock availability, backorders, delays, and product issues. Respond promptly to customer enquiries, quotations, returns, complaints, and other service requests. Manage inbound customer calls through the Five9 phone system. Escalate complex issues to relevant internal stakeholders and monitor progress through to resolution. Process customer credits and debits. Liaise with third-party logistics providers, warehouses, couriers, and freight forwarders to support order fulfilment. Manage customer EDI portals and maintain standing orders as required. Support Commercial and Supply Chain teams by providing information relating to customer orders, inventory levels, and delivery timelines. Assist with inventory control and planning activities as required. Identify opportunities to improve customer service processes and operational efficiency. Ensure compliance with all SOPs, work instructions, policies, and departmental KPIs. Build and maintain strong relationships with customers and internal stakeholders. Provide exceptional service and support to both internal and external customers. What weâre looking for Experience in customer service, order management, or customer-facing administrative roles. Previous experience processing customer orders within an ERP system, preferably SAP. Proven ability to manage multiple priorities and deadlines in a fast-paced environment. Strong written and verbal communication skills. High attention to detail and accuracy. A proactive and solutions-focused mindset. This is an opportunity to be part of a collaborative and purpose-driven organisation where customer service excellence is valued and recognised. You will work alongside experienced professionals in a supportive environment that encourages continuous learning, professional development, and process improvement. We also provide some fantastic benefits for our employees such as: Discounted Healthcare Access to Fitness Passport Discounted Shares program Learning and development opportunities Onsite parking and a barista The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: ID Infectious Disease LOCATION: Australia > Macquarie Park : 299 Lane Cove Road ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Customer Service Representative
Datacom ¡ Posted 12 days ago
About the role
Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to peopleâs lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need â when they need it. Weâre passionate about developing, retaining, and promoting diverse talent. When you join our team, youâre not just taking a job â youâre opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, youâll feel valued and recognized from day one. About the Role Weâre hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, youâll be the friendly and professional first point of contact for customers â helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. Youâll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres â or you are brand new to the industry â weâll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What Youâll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What Weâre Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential â transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts MondayâFriday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, youâll work alongside good, genuine people in a welcoming, inclusive environment. Youâll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If youâre looking for meaningful work, vocational training, and real career progression, weâd love to hear from you. How to Apply: Click â Apply â and start your career journey with Datacom today.
Customer Service Representative
Datacom ¡ Posted 12 days ago
About the role
Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to peopleâs lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need â when they need it. Weâre passionate about developing, retaining, and promoting diverse talent. When you join our team, youâre not just taking a job â youâre opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, youâll feel valued and recognized from day one. About the Role Weâre hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, youâll be the friendly and professional first point of contact for customers â helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. Youâll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres â or you are brand new to the industry â weâll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What Youâll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What Weâre Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential â transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts MondayâFriday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, youâll work alongside good, genuine people in a welcoming, inclusive environment. Youâll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If youâre looking for meaningful work, vocational training, and real career progression, weâd love to hear from you How to Apply: Click â Apply â and start your career journey with Datacom today.
Customer Service Representative
Datacom ¡ Posted 12 days ago
About the role
Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to peopleâs lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need â when they need it. Weâre passionate about developing, retaining, and promoting diverse talent. When you join our team, youâre not just taking a job â youâre opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, youâll feel valued and recognized from day one. About the Role Weâre hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, youâll be the friendly and professional first point of contact for customers â helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. Youâll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres â or you are brand new to the industry â weâll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What Youâll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What Weâre Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential â transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts MondayâFriday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, youâll work alongside good, genuine people in a welcoming, inclusive environment. Youâll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If youâre looking for meaningful work, vocational training, and real career progression, weâd love to hear from you How to Apply: Click â Apply â and start your career journey with Datacom today.
Customer Service Representative
Datacom ¡ Posted 12 days ago
About the role
Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to peopleâs lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need â when they need it. Weâre passionate about developing, retaining, and promoting diverse talent. When you join our team, youâre not just taking a job â youâre opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, youâll feel valued and recognized from day one. About the Role Weâre hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, youâll be the friendly and professional first point of contact for customers â helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. Youâll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres â or you are brand new to the industry â weâll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What Youâll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What Weâre Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential â transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts MondayâFriday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, youâll work alongside good, genuine people in a welcoming, inclusive environment. Youâll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If youâre looking for meaningful work, vocational training, and real career progression, weâd love to hear from you How to Apply: Click â Apply â and start your career journey with Datacom today.
Customer Service Representative
Datacom ¡ Posted 12 days ago
About the role
Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to peopleâs lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need â when they need it. Weâre passionate about developing, retaining, and promoting diverse talent. When you join our team, youâre not just taking a job â youâre opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, youâll feel valued and recognized from day one. About the Role Weâre hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, youâll be the friendly and professional first point of contact for customers â helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. Youâll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres â or you are brand new to the industry â weâll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What Youâll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What Weâre Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential â transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts MondayâFriday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, youâll work alongside good, genuine people in a welcoming, inclusive environment. Youâll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If youâre looking for meaningful work, vocational training, and real career progression, weâd love to hear from you How to Apply: Click â Apply â and start your career journey with Datacom today.
Customer Service Representative
KLINGER Limited AUS ¡ Posted 12 days ago
About the role
Customer Service Representative Permanent | Full-time | Welshpool, WA KLINGER Australia is seeking an experienced and customer-focused Customer Service Representative to join our Sales & Business Development team at our Welshpool, Western Australia site on a permanent full-time basis. This role is ideal for someone who enjoys working closely with customers, thrives in a fast-paced industrial environment, and takes pride in delivering accurate, timely service. About the Role As part of our Customer Service team, you will support customers with product enquiries, quotations, order processing, and ongoing service support. You will liaise closely with internal sales, production, warehouse, and logistics teams to ensure customer expectations are met and exceeded. Key Responsibilities ⢠Respond to customer enquiries, quotations, orders, and complaints in a timely and professional manner ⢠Process customer orders accurately using the Epicor ERP system ⢠Maintain customer records and interactions within HubSpot ⢠Proactively follow up and expedite customer orders ⢠Liaise with internal sales, production, warehouse, and logistics teams ⢠Provide internal support to field sales personnel ⢠Escalate customer complaints and service issues as required ⢠Comply with all Health, Safety & Environmental policies ⢠Contribute positively to a collaborative and respectful team culture About You You will bring: ⢠Previous experience in a customer service or internal sales role ⢠Strong communication and relationship building skills ⢠High attention to detail and commitment to accuracy ⢠Ability to manage multiple priorities in a dynamic environment ⢠Proficiency in Microsoft Office (Excel, Word, Outlook) ⢠ERP system experience (Epicor experience highly regarded) A positive, proactive, and customer focused approach What We Offer ⢠Full time permanent position within a global business ⢠Based at our Welshpool, WA operation ⢠Supportive and collaborative team environment ⢠Opportunity to work with a well established and respected industrial brand How to Apply If you are a motivated Customer Service professional looking for a fixed term opportunity in Perth, we would love to hear from you. Apply now with your resume and a brief cover letter outlining your suitability for the role.
Customer Service Representative
Network Steel ¡ Posted 16 days ago
About the role
Job title : Customer Service Representative Location : Currently Cleveland (4163) (moving to Staplyton (4207) from December 2026) Working model : Permanent, full-time role, based 5-days at our site Whatâs in it for you? Birthday leave â paid day off for your birthday! Work in a business that encourages innovation and prioritises learning and development Regular team events â including quarterly BBQs and end-of-year parties Monthly peer-nominated staff recognition program The Role Network Steel is currently seeking an experienced Customer Service Representative to join our team. As the Customer Service Representative, you are responsible for maintaining customer relationships for Network Steel in line with the direction of the business. Your core responsibilities are focused on customer driven tasks and support any inquiries in a prompt professional manner. As a part of Network Steel team, you are expected to role model the values and behaviours to ensure a high performing and engaged culture. This role will sit within the Sales & Marketing team and contribute to the business efficiency and continuity. Key Responsibilities As the Customer Service Representative, you will be responsible for: Maintaining a positive, empathetic, and professional attitude toward customers at all times Responding promptly to customer inquiries Communicating with customers through various channels including over the phone and via email Acknowledging and resolving customer complaints Understanding of Network Steel products to support customer queries Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Key Skills To be successful in this role you will possess the following: Customer service experience with excellent communication and listening skills Confident telephone manner and experience with high volume calls Helpful attitude Reliable, with strong work ethic Self-motivated and team player Computer skills including Windows, Email, Word and Excel About Network Steel We are proudly renowned as Queenslandâs most recognisable supplier of Structural Steel products to the most prominent builders of residential detached housing and multi-density unit/townhouse developments. With daily freight deliveries throughout Brisbane, Ipswich, Gold Coast, Sunshine Coast & Northern Rivers, we have the whole Southeast Corner covered and work with all top 10 builders such as Metricon, Clarendon Homes and Plantation Homes, to name just a few. If this sounds like you, please apply or reach out to Adrianna â HR Admin on [email protected] if you have any questions.
Customer Service Representative
Moore Australia SA Pty ¡ Posted 17 days ago
About the role
About the Role We are seeking a dynamic Customer Service Representative to join our team to provide customer service support to our clients. This role focuses largely on Indigenous services and administrative work. The role will require the use of strong governance, organisation, and communication skills. Role and Responsibilities Processing Membership applications Assisting with phone calls and emails from existing and potential Members Following up potential Members for required documents and information Preparing Membership applications to be reviewed and approved at the Group Meetings Continuing to update the Membership list with new contact information, and adding new Members as they apply Preparation of agenda, flyers, forms and mails outs for Community Meetings Arranging flights, accommodation, venue and catering of meetings when required Assisting with any other ad hoc administrative duties as required About You Proven experience in a customer service or call centre role Previous experience with the Indigenous Community desirable Strong organisation skills Good initiative and innovation skills. Ability to communicate clearly and effectively Active listener Resourceful and solution orientated Good support and friendly team spirit Strong attention to detail and accuracy Demonstrate proactively and a desire to learn
Customer Service Representative
1300TempFence ¡ Posted 17 days ago
About the role
About the Role We are seeking a motivated individual with a positive, âcan-doâ attitude to join our supportive team based in Queanbeyan East, NSW. This full-time position is ideal for someone with strong attention to detail, excellent customer service skills and the ability to resolve issues efficiently while maintaining a professional and customer-focused approach. As a Customer Service Representative, you will play a key role in supporting the smooth operation of our Queanbeyan East branch. You will be a first point of contact for customer and subcontractor enquiries via phone, email and in person, helping deliver a seamless and high-quality customer experience. Working closely with warehouse staff, subcontractors, transport providers and the wider Operations team, you will coordinate bookings, track stock movements, process payments and maintain accurate records. This is a fast-paced role where priorities can change quickly, so youâll need to be organised, adaptable and confident communicating with a wide range of people. About You Weâre looking for someone who enjoys working with people, takes ownership and thrives in a busy environment. Youâll ideally bring: Previous experience in customer service, administration or a similar role. A proactive attitude and genuine willingness to learn and develop. Strong customer service and communication skills. A confident and professional phone manner. Excellent organisation and time-management skills. The ability to manage multiple priorities and changing requirements. Strong attention to detail and accuracy. Confidence using Microsoft Office and learning new software systems. Practical problem-solving skills and a solutions-focused approach. The ability to work independently while contributing positively to a team. Previous experience within hire, construction, logistics or a related industry will be highly regarded but isnât essential, as full training will be provided. If you come from a call centre or customer-focused background, we strongly encourage you to apply. Experience handling high call volumes, resolving customer enquiries and managing competing priorities is highly transferable to this role. The Perks Competitive remuneration package. Career progression opportunities within a growing national organisation. Ongoing training and professional development. Supportive and collaborative team environment. Access to our Employee Assistance Program (EAP). Opportunity to work from home up to two days per week following successful completion of probation. A varied role where no two days are exactly the same. About Us Ready Industries is home to 1300TempFence, 1300SiteCam, 1300Hoarding and SiteHQ. We are a proud Australian family-owned business with more than 25 years of industry experience and have grown to become one of Australasiaâs leading site solutions providers. We support customers across infrastructure, civil, commercial, industrial, residential and major events throughout Australia and New Zealand. Our purpose is simple: Providing Peace of Mind. For our customers, that means reliable service, clear communication and knowing weâll do what we say weâll do. As a Customer Service Representative, youâll play an important role in delivering that Peace of Mind every day. Our Mission We are READY to lead by offering solutions and value, SET to achieve sustainable, profitable growth by investing in our people, products and processes so that we can GO out there and deliver the best customer experience. If youâre customer-focused, organised and looking to develop your career with a growing national business, weâd love to hear from you. Apply now and join our Queanbeyan East team.
Customer Service Representative
Australian Truck and 4WD Rentals Pty ¡ Posted 17 days ago
About the role
About us Hertz is more than a vehicle rental business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Australian Truck & 4WD Rentals (Hertz Trucks) is a franchise operation of Hertz Australia. We have 21 locations in New South Wales, Victoria, and South Australia. About the role As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. In this role you will: ⢠Ensure a positive customer experience by greeting and engaging customers ⢠Complete rental and return transactions efficiently and accurately ⢠Sell Hertz rental options to our valued customers ⢠Ensure overall customer satisfaction by resolving issues ⢠Be involved in reservations of rental vehicles and associated requirements ⢠Work as part of a high performing team About you To be successful in this position, our newest team member will have the following: ⢠A full and current driverâs licence with a clean driving record ⢠Experience in retail and sales with the ability to assist customers with rental agreements ⢠Ability to monitor and organise the fleet on a daily basis ⢠Sound keyboard skills ⢠A flexible approach to working hours, and availability to work every second weekend Why Join Us? Rental Discounts â Enjoy exclusive discounts on vehicle rentals for you, your family & friends Competitive Pay â Competitive hourly rates plus performance-based incentives Wellbeing Program â Free access to our Wellbeing Gateway App, including 1:1 support from professionals in mental health, financial planning, fitness, and nutrition Exclusive Retail Discounts â Access discounts and cashback offers with leading retailers, health insurers, and energy providers Grow Your Career â We invest in your development with real pathways and ongoing support in a friendly team environment This is a brilliant opportunity to work for the world leader in vehicle rentals and enjoy being part of the friendly team at Hertz Trucks.
Customer Service Representative
No1 Roofing & Building Supplies ¡ Posted 17 days ago
About the role
Join a Thriving Industry Leader at No 1 Roofing & Building Supplies! Are you ready to be part of something big? No 1 Roofing & Building Supplies, one of the largest wholesale suppliers of metal roofing and building products, is growing, and weâre looking for more superstars to join our team. With a legacy of excellence since 2001, weâve built strong, trusted relationships with our customers and the most reputable brands in the Australian Building industry. As we continue to grow, weâre seeking enthusiastic individuals who are passionate about customer service to help us drive success. Who Weâre Looking For: We have an opportunity for a full-time Customer Service Representative to join our successful team at our Mona Vale Branch. Hours are Monday to Friday 1pm- 5pm and every second Saturday 7:30am-12:00pm Your Role: As a key member of our team, your day-to-day responsibilities will include: Greeting and welcoming customers via phone, digital media, and in-person interactions. Processing transactions efficiently using our ERP system. Understanding customer needs and making tailored recommendations to help them achieve their goals. Managing orders and preparing accurate quotations. Training and mentoring new employees to ensure our high standards are maintained. About You: Youâre a friendly, proactive individual with a knack for delivering exceptional customer experiences. You excel in communication and have a natural talent for guiding customers through their purchasing decisions. Experience in building supplies or the construction/roofing industry is highly desirable. Availability to work Monday to Friday, and rotating Saturday mornings is essential. Working hours are negotiable for the right candidate. Why Join Us? Competitive Salary: We offer a package that reflects your skills and experience. Be Part of Our Growth: Join a dynamic company thatâs on an exciting growth trajectoryâthis is your chance to make a real impact! Creative Freedom: Bring your ideas to the table and play a key role in shaping the success of No.1 Roofing Career Development: Access a range of formal and informal training programs to help you reach your full potential and achieve your career aspirations. Vibrant Team Culture: Work in a fun, supportive, and high-performing team environment where your contributions are valued. Ready to Take the Next Step? Donât miss out on this opportunity to be part of a thriving industry leader. Apply now, and weâll be in touch to discuss your future with No 1 Roofing & Building Supplies!
Customer Service Representative
Wall Street ¡ Posted 18 days ago
About the role
Customer Service Representative If you love helping people and getting the details right, you'll feel at home here. We're looking for someone friendly and organised to join our customer service team. You'll help customers with their questions, orders and warranty claims, and make sure every one of them feels looked after. There's plenty of variety in the role. You'll get to know a premium range respected by designers and architects, backed by a lifetime guarantee. About Us Meir is an Australian-owned brand that has grown from humble beginnings to a formidable presence in the global market. We specialise in premium tapware and bathroom products, backed by our lifetime guarantee and a relentless commitment to quality and design. We Do It Better isn't just our mission statement, it's how we operate, every single day. The Role Every day, you'll help customers get what they need and help our team keep things running smoothly. Handle phone and email enquiries with clarity, warmth and care Process orders accurately and keep customers updated on progress Flag potential delivery issues early so they can be sorted quickly Handle warranty claims and keep customers informed along the way Keep our CRM and ERP systems accurate and up to date Work closely with our warehouse, sales and internal teams Complete returns and credits and work with our customers to close these out Liase with Freight carriers and coordinate freight bookings with stores where required. This is a full-time role, Monday to Friday, 9am to 5pm, based in our office at Highpoint Shopping Centre in Maribyrnong. You will report to our Customer Service Manager. Who We're Looking For You're warm with people, careful with the details and happy to see things through. When it gets busy, you stay calm and keep everyone in the loop. Customer service experience, ideally in a product-based business Confident with systems, CRM or ERP experience a bonus Calm and clear when conversations get tricky Organised, accurate and able to juggle priorities Current drivers licence Proactive, takes initiative and follows things through to completion And the non-negotiables: you do what you say you'll do, you own it when something goes wrong, and you treat everyone with kindness and respect. Must Have Values These aren't aspirational. They're how we treat each other every day, and the minimum we expect from everyone here. Respect: You're kind and act with good intent. You treat others the way they want to be treated, with empathy. You listen without prejudice and stay calm. Team Work: You bring positivity and optimism, glass half full. You respect other points of view, stay non-judging and helpful, and work towards a common goal. Integrity: You talk about people only when they're in the room. You do what's right when no one's looking, and you do what you say you're going to do. What's on Offer Regular Monday to Friday hours, with your weekends free Be part of an award-winning range sold in 40 countries Stand behind products backed by a lifetime guarantee Plenty of variety, from orders to warranty claims If this sounds like you, we'd really love to hear from you. Send us your CV and a few lines about why this role feels right for you. Let me know your feedback.
Customer Service Representative
LHR ¡ Posted 18 days ago
About the role
Summary: We are looking for a Customer Service Representative to join our team in Braeside, Victoria. The ideal candidate will have strong communication skills and the ability to provide excellent customer service. This role involves resolving customer inquiries and issues, processing orders, and collaborating with other departments to ensure customer satisfaction. Responsibilities: â Respond to customer inquiries via phone, email, and chat promptly â Resolve customer complaints in a professional manner â Provide product and service information to customers â Process orders, returns, and exchanges accurately â Maintain detailed customer records â Collaborate with other teams to improve overall customer experience â Stay up-to-date on product knowledge Qualifications: â High school diploma or equivalent â 1-2 years of experience in a similar role â Excellent verbal and written communication skills â Strong problem-solving abilities â Ability to work independently or as part of a team â Proficiency in Microsoft Office applications Additional Information: www.lhr.net.au; www.labourhireandrecruitment.com.au. Please disregard if not relevant. Please note that this job description is tailored specifically for the role of Customer Service Representative at your location in Braeside, Victoria. Feel free to reach out if you require any further customization or have any specific requirements. www.lhr.net.au www.labourhireandrecruitment.com.au
Customer Service Representative
Total Logistic Solutions Group Pty ¡ Posted 18 days ago
About the role
Summary: We are seeking a dedicated Customer Service Representative to join our team in Gillman, South Australia. This permanent, full-time role is essential for providing exceptional support to our customers, ensuring their needs are met and their queries are resolved efficiently. To be considered for this position you must have the following: Familiarity with shipping, freight, and delivery processes Previous experience in transport or logitics (required) Ability to convey information clearly and effectively to customers, colleagues, and other stakeholders. Skill in listening to customer needs and concerns, ensuring that their issues are fully understood and addressed. Capacity to handle complaints and resolve issues promptly, Ability to adapt to changing circumstances and troubleshoot issues as they occur. Multi-tasking and prioritizing work to meet deadlines and ensure timely service. Managing various customer inquiries and issues simultaneously while maintaining service quality. Attention to detail to manage schedules, track shipments, and handle documentation accurately. Ability to empathise with customers, address their concerns with patience, and maintain a positive attitude. Ability to work well with other team members, including drivers, colleagues and management. Providing feedback to improve processes and enhance service quality based on customer interactions. Managing and de-escalating conflicts effectively, maintaining professionalism even in challenging situation The successful candidates will demonstrate the following attributes: Reliability and commitment Ability to work full time hours Be well presented Show a strong attention to detail Have an up to date resume
Customer Service Representative
Conquest Personnel Pty Ltd ¡ Posted 19 days ago
About the role
Customer Service Officer Location Dingley - just perfect for most suburbs including use of the freeway link Long established well-known company in business for over 60 years Position available right now for experienced customer service officer with some supervisory skills Friendly team, both in the office and in the warehouse - everybody works together to achieve great results Old-fashioned family values make for a great culture Stable and secure working environment Competitive and attractive salary package Job duties include: Processing customer orders accurately and efficiently - this could involve use of different systems and manual operations Managing customer inquiries via phone and email Liaison with sales, production, warehouse and transport teams to see orders through to completion Preparing invoices and credit notes Generating daily reports and maintaining customer records Extensive use of Excel spreadsheets to coordinate tasks General admin support and a flexible approach to work job duties - if the job is there it needs to be done You will need: To have good strong customer service skills and an attitude that promotes getting the job done calmly and efficiently Ideally a manufacturing background Aptitude to cope with different systems and manual operations Good strong excel skills Attention to detail and a real can-do attitude An ability to lead the team at times though this is certainly a hands-on role The skill to juggle multiple tasks at once and remain focused Someone who brings a smile to work every day - a great team player Interested? Then we look forward to receiving your resume.
Customer Service Representative
James Lobriza's Cafe ¡ Posted 19 days ago
About the role
Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our products and services. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer complaints and issues in a satisfactory manner Provide product and service information to customers Process orders, returns, and exchanges Maintain accurate customer records and documentation Collaborate with other departments to ensure customer satisfaction Continuously improve customer service skills and knowledge of products and services Qualifications: High school diploma or equivalent 1-2 years of customer service experience Excellent communication skills, both verbal and written Strong problem-solving skills Ability to work independently and as part of a team Proficient in Microsoft Office and other relevant software Ability to multitask and prioritize tasks effectively
Customer Service Representative
Ozi4x4 ¡ Posted 19 days ago
About the role
Calling all 4Ă4 enthusiasts! Ozi4x4 is Australiaâs most competitive 4Ă4 accessories company, making 4WDâing more affordable for everyone. We are currently seeking a friendly and motivated Customer Service Representative to join our dynamic team to support our expanding business. Combine your stellar customer service skills with your passion for taking things off-road with this highly sought after role available at our Smithfield store. As part of our Sales team, you will be responsible for connecting with customers and guiding them to the perfect 4Ă4 setup for their needs. What your days will look like: â Championing customer experience over the phone, online and face-to-face Building and maintaining customer relationships with new and existing Ozi4x4 customers Creating and processing customer sales invoices. Participating in ongoing training and development to help you be your best! Following up on outstanding orders to ensure customer satisfaction. Liaising with the Warehouse team to co-ordinate daily deliveries and stock control (including purchasing and receiving) Our ideal candidate is someone who has excellent communication skills, is passionate about providing exceptional customer service and is willing to learn all the tools of the trade. About you: Previous customer service experience (in the automotive or 4Ă4 industry is preferred) A keen eye for detail Confident engaging with new and existing customers Strong communication (written and verbal) and interpersonal skills. Able to deliver a high level of customer-focused service and follow through. Comfortable navigating computer systems and software Driven to exceed targets and KPIs. Ability to work independently and within a team. Reliable, adaptable, and organised Experience with Shopify is an advantage. If youâre looking for a dynamic and engaging customer service role with a company that values its employees, then Ozi4x4 is the right place for you. Apply now to join our team! Ozi4x4 is an equal opportunity employer and encourages applicants from all backgrounds to apply.
Customer Service Representative
No1 Roofing & Building Supplies ¡ Posted 19 days ago
About the role
Join a Thriving Industry Leader at No 1 Roofing & Building Supplies! Are you ready to be part of something big? No 1 Roofing & Building Supplies, one of the largest wholesale suppliers of metal roofing and building products, is growing, and weâre looking for more superstars to join our team. With a legacy of excellence since 2001, weâve built strong, trusted relationships with our customers and the most reputable brands in the Australian Building industry. As we continue to grow, weâre seeking enthusiastic individuals who are passionate about customer service to help us drive success. Who Weâre Looking For: We have multiple opportunities for full-time Customer Service Representatives to join our successful team at our Prestons Branch. Working hours are negotiable for the right candidate, and range between 6.30am and 5pm Monday to Friday, and Saturday mornings. Your Role: As a key member of our team, your day-to-day responsibilities will include: Greeting and welcoming customers via phone, digital media, and in-person interactions. Processing transactions efficiently using our ERP system. Understanding customer needs and making tailored recommendations to help them achieve their goals. Managing orders and preparing accurate quotations. Training and mentoring new employees to ensure our high standards are maintained. About You: Youâre a friendly, proactive individual with a knack for delivering exceptional customer experiences. You excel in communication and have a natural talent for guiding customers through their purchasing decisions. Experience in building supplies or the construction/roofing industry will be highly regarded. Why Join Us? Competitive Salary: We offer a package that reflects your skills and experience. Be Part of Our Growth: Join a dynamic company thatâs on an exciting growth trajectoryâthis is your chance to make a real impact! Creative Freedom: Bring your ideas to the table and play a key role in shaping the success of No.1 Roofing Career Development: Access a range of formal and informal training programs to help you reach your full potential and achieve your career aspirations. Vibrant Team Culture: Work in a fun, supportive, and high-performing team environment where your contributions are valued. Ready to Take the Next Step? Donât miss out on this opportunity to be part of a thriving industry leader. Apply now, and weâll be in touch to discuss your future with No 1 Roofing & Building Supplies!
Customer Service Representative
CareVicinity Pty ¡ Posted 19 days ago
About the role
CareVicinity is a fast-growing platform connecting care workers with people who need support. As we continue to grow, weâre investing in AI-powered tools and automation to reduce admin, streamline workflows and help our teams focus on delivering exceptional service. As a Customer Service Representative , your primary focus will be job fulfilment â actively sourcing and recruiting new support workers, and providers to join the CareVicinity platform based on specific client needs and available jobs. Youâll connect with potential workers, build interest in the opportunity and help bring the right people onto the platform to get client jobs filled. Youâll also support clients with platform enquiries and day-to-day needs. This is a fast-paced, phone-led role (80 calls per day) with a strong focus on recruitment, relationship building and achieving fulfilment KPIs. Youâll Thrive in This Role If⌠Youâre confident in a fast-paced, phone-based environment , enjoy connecting with people and know how to get things done. Experience in call centres, telecommunications, recruitment or high-volume customer service will set you up for success. What Youâll Do: Actively source and recruit new support workers based on specific client jobs and care requirements. Conduct high-volume outbound calls (80 per day) to engage prospective workers, discuss opportunities and bring them onto the CareVicinity platform. Use a range of sourcing channels to find suitable workers and build a pipeline for current and upcoming client needs. Work closely with the team to understand each job and identify the right workers to fulfil it. Follow up with prospective workers throughout the recruitment and onboarding process to keep jobs moving. Support clients with platform navigation , enquiries and day-to-day assistance across phone, email and chat. Work closely with Compliance and Accounts to help get new workers ready to provide services. Keep client, worker and job information accurate and up to date across our systems. Youâre Our Kind of Person If You⌠Have experience in a call centre, recruitment or high-volume customer service environment. Are a confident communicator who can quickly build rapport and trust. Love solving problems and take a proactive, get-it-done approach. Are organised, detail-focused and comfortable juggling competing priorities. Pick up new technology and systems quickly. Work well in a team but are equally comfortable taking ownership and working independently. Genuinely care about delivering a great customer experience. Whatâs in it for you? $70K base super performance incentives of up to $15K . Hybrid working â 3 days in the office, with flexibility to work from home after probation. Real career growth â weâre growing quickly, and thereâs plenty of opportunity to grow with us. Fitness Passport â subsidised access to hundreds of gyms, pools and fitness centres across Australia. Mental health & wellbeing support and resources. Monthly team socials with an early finish to connect and celebrate. Birthday leave â take the day to celebrate you. Modern Bowen Hills office with easy access to public transport and everything the inner city has to offer. Sound Like You? If this sounds like the right next step for you, weâd love to hear from you. Send through your CV and a short cover letter telling us a little about yourself and why youâre interested in the role. Youâll need full Australian working rights and a current police check, or be willing to obtain one.
Customer Service Representative
Woodforde Group ¡ Posted 22 days ago
About the role
The Opportunity We're partnering with a well-established Australian business experiencing a busy peak period leading into Christmas. As a result, they're looking for an experienced and customer-focused Customer Service Representative to join their team on a temporary basis from Monday 26 October through to mid-December . This is a fantastic opportunity for someone who enjoys working in a fast-moving environment, thrives on problem-solving, and takes pride in delivering exceptional service to customers. Key Responsibilities Provide outstanding customer service via phone, email, and online enquiries Manage incoming customer orders and coordinate with the warehouse team Monitor and respond to enquiries through the shared sales inbox Track and update customer orders, ensuring accurate and timely communication Coordinate freight and delivery requirements Maintain customer records and perform accurate data entry Assist with reporting and administration using Microsoft Office Resolve customer enquiries efficiently while maintaining a high standard of service About You To be successful in this role, you will bring: Previous experience in customer service, sales support, order processing, or administration Excellent communication and relationship-building skills A proactive approach with strong problem-solving abilities The ability to prioritise and manage multiple tasks in a fast-paced environment Intermediate Microsoft Office skills, particularly Excel Experience using CRM or inventory management systems Highly regarded: HubSpot experience Shopify experience Cin7 experience What's on Offer? You'll be joining a welcoming and down-to-earth team during one of their busiest and most exciting times of the year. This role offers the chance to gain valuable experience in a fast-paced customer-focused business while working with a supportive team that genuinely enjoys what they do. If you're available to commence on Monday 26 October and can commit through to mid-December , we'd love to hear from you. Apply Now! To apply, please submit your resume via the Apply button. Learn more about Woodforde Group and how we can help you: https://woodfordegroup.com.au/At Woodforde Group we support and celebrate diversity and do not discriminate. We are for all people, regardless of difference, and know that the more inclusive we are the stronger our work culture and the better our service delivery will be. All employment is decided on the basis of qualifications, experience, merit and business needs. We encourage people of all ages, backgrounds, orientations and walks of life to apply and feel comfortable in their own skin.
Customer Service Representative
MCC ¡ Posted 25 days ago
About the role
Build your Career with an Industry Leader Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods and automotive products, it is likely that you will put your hands on our labels on a daily basis. It is our labels that identify, promote and help sell our customerâs products! With 109 manufacturing sites, and 12,000 employees, we are the Global 1 for prime labels. About the role Weâre on the lookout for a passionate Customer Service Representative to join our dynamic team at MCCâs Adelaide plant. This is not a typical Customer Service Representative role. Youâll be heavily involved with Account Managers, the art department, and the production team on the plant floor - acting as the key point of contact between customers and internal teams. Youâll build deep technical and customer knowledge, deliver outstanding service, and help drive our commitment to excellence. This is a fantastic opportunity for someone with a process driven mindset and strong customer-centric approach whoâs ready to grow their career and be part of a global organisation that values innovation, teamwork, and continuous improvement. Duties include Responding to customer inquiries, process orders accurately, and provide timely updates on order status. Supporting our Account Managers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs. Maintain accurate records, update customer information, and ensure all documentation is processed efficiently. Address customer concerns, troubleshoot issues, and work with internal departments to find effective solutions. Work closely with the wider Customer Services team to improve processes, share insights, and contribute to a positive work environment. About you Experience in the manufacturing, print, or packaging industry is preferred but not essential. You will have experience in customer service. Strong administrative skills. Detail oriented and process driven. Ability to work under pressure and multitask. Demonstrates a high level of initiative and self-motivation. Demonstrates an excellent phone manner and the ability to establish and maintain positive relationships, supported by strong written and verbal communication skills. Must have valid Australian working rights. The Benefits Lead and manage a safety-first culture across the site, driving strong Health & Safety outcomes while maintaining high quality and compliance standards. Competitive pay and benefits package. Free onsite parking. Health & wellness program and Employee Assistance Program (EAP). Private health insurance discounts. Career development opportunities locally and globally within MCC. Employee referral rewards for helping us find great people. Recognition programs that celebrate performance and contribution. Regular social events fostering a fun and friendly workplace. A values-driven, inclusive, and supportive culture. Apply Now Are you interested or know someone who could be? Let them know! If you donât quite meet all the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills and experience, no need to also provide a cover letter. We look forward to receiving your application. Diversity & Inclusion At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people (N/A to NZ), LGBTQI community, refugees & people from culturally & linguistic diverse backgrounds to apply. MCC does not accept unsolicited resumes or referrals from recruitment agencies. Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.
Customer Service Representative
HotDoc Online Pty ¡ Posted 26 days ago
About the role
Customer Service Representative Be the first voice our customers hear when they need help â and start a career in HealthTech with a clear path forward. About HotDoc At HotDoc, our purpose is to enable the best possible patient experience for everyone in Australia. We build the patient engagement platform that clinics use to let patients book, check in, receive recalls and stay connected with their doctor. Millions of Australians use HotDoc every month â around one in three of us â and the clinics who rely on it expect the support behind it to be as good as the product. That is where you come in. The role As a Customer Service Representative you are the first point of contact for our customers â patients, practice staff and practitioners â across phone, chat and email. You will own Level 1 enquiries end to end: understanding the question, resolving it using our knowledge base and tools, and closing the loop so the customer knows exactly what happened. When something needs deeper technical work you triage it accurately and hand it to our Level 2 and 3 specialists with everything they need. You will also carry a share of the teamâs administrative work â refunds, account changes, data entry and document handling â that keeps Support running smoothly. This is the entry point to our Support Progression Ladder. From day one you will know exactly what the next step (Advanced CSR) looks like, how it is assessed, and what it pays â and your Team Leader will track your progress with you every month. What youâll do Respond to Level 1 enquiries via phone, chat and email within our service levels, resolving them at first contact wherever you can. Answer âhow-toâ and billing questions about the HotDoc product suite, and troubleshoot basic system errors using documented fixes. Triage Level 2 and 3 enquiries and escalate them with a clear, complete handover. Keep customers informed, record every interaction accurately, and follow up on ageing cases. Complete routine administrative tasks â refunds, account adjustments, data entry and email handling â accurately and on time. Share what you learn with the team and contribute to our knowledge base. Use our approved AI tools to draft, summarise and search faster â with a human check before anything reaches a customer. Who weâre looking for We care about what you can demonstrate, not how many years you have been doing it. You will thrive in this role if you can show us: Experience in a customer-facing role â retail, hospitality, contact centre, reception or similar â where you resolved enquiries directly with customers. Clear spoken and written communication: you can explain a technical step to someone who is not technical, and your written replies are accurate and well structured. Confidence with web-based software and Google Workspace, and a quick hand at learning new systems. Attention to detail â accurate data entry, following a process exactly, noticing when something does not look right. The ability to juggle several enquiries at once and prioritise by urgency and customer impact. Calm under pressure: you can de-escalate a frustrated customer rather than match their tone. Curiosity about how software works and a preference for troubleshooting over passing a problem on. A willingness to learn â including self-directed training â and to act on feedback. It would be great, but not essential, if you also have: experience with a ticketing or CRM tool such as Zendesk; experience supporting customers across phone, chat and email in the same role; a background in medical reception or general practice; or experience using AI assistants to draft and research at work or in study. Why Join HotDoc? A clear, published progression ladder â you will know what the next step is, what it takes, and what it pays. Hybrid working: work from home and from our Melbourne CBD office, with one Team Day a week in the office. Free Health & Wellbeing programs from day one, and EAP sessions through our wellbeing partner Uprise. A generous L&D budget, plus career and strengths coaching with our in-house L&D Coach. A passionate, supportive and inclusive team, and company-wide events and activities for all hybrid and remote staff. HotDoc is a place where you can be you Our people are at the heart of HotDoc. We are an employee-first company and recognise that we canât provide a great patient experience if we donât look out for our employees. We celebrate diversity at HotDoc and encourage applications from all backgrounds, communities and industries, and are committed to having a team made up of diverse skills, experiences and abilities. If you would like to find out more about how we celebrate diversity, visit https://practices.hotdoc.com.au/diversity-inclusion-belonging/ Working requirements This role is open to Victorian residents only and is not open to remote employees. You must hold full, unrestricted Australian working rights â Australian citizens, permanent residents, or visa holders with the legal right to work for a single employer for more than six months. The successful candidate attends our Melbourne HQ one day a week for a Team Day. Salary $60,000 per annum base salary plus 12% superannuation, paid twice monthly.