Customer Service Representative Jobs. Australia

Customer Service Representative » Golden Grove, Tea Tree Gully Area - About us At Datacom, we combine technology, expertise, and talented people to help organizations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organizations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Culture and Benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. Why you will love working here Paid parental leave 24/7 Employee Assistance Programme (DataCare) Ongoing learning, certifications, and career development opportunities Access to industry-leading learning platforms and future skills training Recognition programmes that celebrate great work Great employee discounts and financial wellbeing benefits Meaningful work that makes a real impact Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Brisbane CBD, Brisbane - CareVicinity is a fast-growing platform connecting care workers with people who need support. As we continue to grow, we’re investing in AI-powered tools and automation to reduce admin, streamline workflows and help our teams focus on delivering exceptional service. As a Customer Service Representative , your primary focus will be job fulfilment – actively sourcing and recruiting new support workers, and providers to join the CareVicinity platform based on specific client needs and available jobs. You’ll connect with potential workers, build interest in the opportunity and help bring the right people onto the platform to get client jobs filled. You’ll also support clients with platform enquiries and day-to-day needs. This is a fast-paced, phone-led role (80 calls per day) with a strong focus on recruitment, relationship building and achieving fulfilment KPIs. You’ll Thrive in This Role If… You’re confident in a fast-paced, phone-based environment , enjoy connecting with people and know how to get things done. Experience in call centres, telecommunications, recruitment or high-volume customer service will set you up for success. What You’ll Do: Actively source and recruit new support workers based on specific client jobs and care requirements. Conduct high-volume outbound calls (80 per day) to engage prospective workers, discuss opportunities and bring them onto the CareVicinity platform. Use a range of sourcing channels to find suitable workers and build a pipeline for current and upcoming client needs. Work closely with the team to understand each job and identify the right workers to fulfil it. Follow up with prospective workers throughout the recruitment and onboarding process to keep jobs moving. Support clients with platform navigation , enquiries and day-to-day assistance across phone, email and chat. Work closely with Compliance and Accounts to help get new workers ready to provide services. Keep client, worker and job information accurate and up to date across our systems. You’re Our Kind of Person If You… Have experience in a call centre, recruitment or high-volume customer service environment. Are a confident communicator who can quickly build rapport and trust. Love solving problems and take a proactive, get-it-done approach. Are organised, detail-focused and comfortable juggling competing priorities. Pick up new technology and systems quickly. Work well in a team but are equally comfortable taking ownership and working independently. Genuinely care about delivering a great customer experience. What’s in it for you? $70K base super performance incentives of up to $15K . Hybrid working – 3 days in the office, with flexibility to work from home after probation. Real career growth – we’re growing quickly, and there’s plenty of opportunity to grow with us. Fitness Passport – subsidised access to hundreds of gyms, pools and fitness centres across Australia. Mental health & wellbeing support and resources. Monthly team socials with an early finish to connect and celebrate. Birthday leave – take the day to celebrate you. Modern Bowen Hills office with easy access to public transport and everything the inner city has to offer. Sound Like You? If this sounds like the right next step for you, we’d love to hear from you. Send through your CV and a short cover letter telling us a little about yourself and why you’re interested in the role. You’ll need full Australian working rights and a current police check, or be willing to obtain one. • Sun, 13 Sep • CareVicinity Pty

Customer Service Representative » Australia - About Auto Parts Group (APG) At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage." APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries. About The Role Join our Brendale office in a full-time permanent role and deliver outstanding customer service every day. As a Customer Service Representative, you will: Provide excellent customer service by managing parts inquiries, requests, and quotes. Handle phone services and ensure a professional customer experience. Use APG systems to manage parts and inventory. Address customer escalations and maintain order records. Meet KPIs and focus on continuous improvement. About You We are looking for someone who is: Passionate about customers and service. Experienced in customer service, with strong relationship-building skills is highly desirable. A self-starter with a proactive, solutions-focused mindset. Reliable, punctual, and a confident communicator. A positive, energetic team attitude We’re open to candidates from: Call centres High-volume customer service roles Retail or trade counter sales Phone-based sales environments Benefits: APG 'Me' Day: A paid, flexible day for team members to use as they wish. Paid Parental Leave: Newly introduced paid parental leave for permanent employees. Training: Comprehensive training, support, and resources provided. Business Perks: Exclusive discounts with retailers like Repco, NAPA, AMX, and Motion Industries. Events: Regular team catch-ups, monthly events, and annual awards. Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling. Diversity: A diverse team with varying ages, nationalities, abilities, and cultures. Security: A 30-year strong and growing business. About The Work Environment… Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you. Interested… Please click on the " Apply" button and submit your resume and cover letter. Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest. GPC Asia Pacific is an equal opportunity employer. • Sun, 13 Sep • Genuine Parts Company

Customer Service Representative » Launceston Region, Tasmania - Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Lysaght business is looking for a Customer Service Representative to join the team based in Launceston, TAS . Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. You don’t need experience in steel, manufacturing or building products to succeed in this role. We’re open to people from a wide range of backgrounds and will provide structured training to help you learn our products, systems and customers. If you enjoy helping customers, learning new things and working as part of a team, this could be a great opportunity to start a new career with BlueScope. You’ll be part of a supportive customer service team, helping customers with everything from enquiries and quotes through to placing orders and coordinating their requirements. You’ll interact with customers face to face, over the phone and via email , while working closely with our sales, operations and warehouse teams. You’ll complete an initial structured training program over your first few weeks , giving you the time and support to build your product knowledge and confidence in the role. This is a full-time permanent, Monday to Friday position. The team works across rotating start times , with some days running from 7:30 am - 4:00 pm and others from 8:30 am - 5:00 pm , coordinated within the team. What Will You Do? No two days will be the same. You will: be a friendly first point of contact for customers face to face, over the phone and via email manage customer enquiries, orders and quotes from start to finish learn about our products and help customers find the right solution for their needs keep customers informed and proactively manage expectations work closely with our sales and warehouse teams to ensure orders are delivered as promised accurately enter and maintain information across our systems help resolve customer issues and find practical solutions contribute to a positive and supportive team environment More About You For us, your attitude, willingness to learn and approach to customers and teamwork are just as important as where you’ve worked before. We’re looking for someone who is: friendly, approachable and enjoys helping people calm and able to stay organised when things get busy comfortable using computers and everyday Microsoft Office programs confident communicating with customers and colleagues willing to learn new products, systems and terminology reliable, accountable and follows things through detail-focused and able to manage multiple priorities a team player who is happy to pitch in and support others If you’re looking to start your career, make a career change or bring your customer service experience into a new industry , we’d encourage you to apply. It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​ Come and discover us at www.bluescope.com/auscareers​ Join us, creating strength for the future. • Sat, 12 Sep • BlueScope

Customer Service Representative » New South Wales - In this job you will: As a Customer Service Representative at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly... following qualities & qualifications: Previous customer service experience (phone and email) Strong customer service skills • Sat, 12 Sep • DHL

Process Specialist - Customer Service Representative » Australia - Job Description SD-3A Interest Group IBPM Job Role Process Specialist - Customer Service Representative • Sat, 12 Sep • Infosys

Customer Service Representative » New South Wales - In this job you will: As a Customer Service Representative at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly... following qualities & qualifications: Previous customer service experience (phone and email) Strong customer service skills • Sat, 12 Sep • DHL

Customer Service Representative - Bowral » Bowral, NSW - Customer Service Representative - Bowral Supportive team environment with great career pathways Part-time... Are you ready to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing • Sat, 12 Sep • IMB Bank

Customer Service Representative » Davidson, Warringah Area - Join a Thriving Industry Leader at No 1 Roofing & Building Supplies! Are you ready to be part of something big? No 1 Roofing & Building Supplies, one of the largest wholesale suppliers of metal roofing and building products, is growing, and we’re looking for more superstars to join our team. With a legacy of excellence since 2001, we’ve built strong, trusted relationships with our customers and the most reputable brands in the Australian Building industry. As we continue to grow, we’re seeking enthusiastic individuals who are passionate about customer service to help us drive success. Who We’re Looking For: We have an opportunity for a full-time Customer Service Representative to join our successful team at our Mona Vale Branch. Hours are Monday to Friday 1pm- 5pm and every second Saturday 7:30am-12:00pm Your Role: As a key member of our team, your day-to-day responsibilities will include: Greeting and welcoming customers via phone, digital media, and in-person interactions. Processing transactions efficiently using our ERP system. Understanding customer needs and making tailored recommendations to help them achieve their goals. Managing orders and preparing accurate quotations. Training and mentoring new employees to ensure our high standards are maintained. About You: You’re a friendly, proactive individual with a knack for delivering exceptional customer experiences. You excel in communication and have a natural talent for guiding customers through their purchasing decisions. Experience in building supplies or the construction/roofing industry is highly desirable. Availability to work Monday to Friday, and rotating Saturday mornings is essential. Working hours are negotiable for the right candidate. Why Join Us? Competitive Salary: We offer a package that reflects your skills and experience. Be Part of Our Growth: Join a dynamic company that’s on an exciting growth trajectory—this is your chance to make a real impact! Creative Freedom: Bring your ideas to the table and play a key role in shaping the success of No.1 Roofing Career Development: Access a range of formal and informal training programs to help you reach your full potential and achieve your career aspirations. Vibrant Team Culture: Work in a fun, supportive, and high-performing team environment where your contributions are valued. Ready to Take the Next Step? Don’t miss out on this opportunity to be part of a thriving industry leader. Apply now, and we’ll be in touch to discuss your future with No 1 Roofing & Building Supplies! • Sat, 12 Sep • No1 Roofing & Building Supplies

Customer Service Representative » Tullamarine, Hume Area - Description At URUS, customer service is more than answering phones and processing orders. Our Customer Service Representatives play a critical role in keeping customers informed, products moving, and internal teams connected. This position sits at the center of our operation, working closely with Sales, Dispatch, Warehouse, Supply Chain, and customers to ensure orders are processed accurately and delivered on time. We're looking for someone who enjoys being busy, likes variety in their day, and takes satisfaction in helping customers while keeping multiple moving pieces on track. You'll be part of a collaborative team environment where communication, ownership, and follow-through are essential to success. This role is based in Tullamarine, with an initial in-office training period followed by a hybrid work arrangement that typically includes 2-3 days per week onsite once fully trained. If you enjoy solving challenges, coordinating with different teams, and making sure nothing falls through the cracks, this could be the opportunity for you. RESPONSIBILITIES Manage customer orders from receipt through dispatch and delivery. Coordinate freight bookings, courier services, and transport logistics. Respond to customer enquiries via phone and email. Partner with Sales, Dispatch, Warehouse, Supply Chain, and Finance teams to support customer needs. Maintain accurate customer, order, pricing, and delivery information within company systems. Support customer invoicing, reporting, and administrative activities. Assist in resolving customer, inventory, and delivery-related issues. Contribute to a team-focused environment that values continuous improvement and excellent service. QUALIFICATIONS Previous experience in customer service, logistics, supply chain, distribution, administration, or a related field. Experience managing customer requests, orders, or service-related activities. Comfortable communicating with customers and internal stakeholders in a professional manner. Strong organizational skills and attention to detail. Ability to manage multiple tasks and adapt to changing priorities. Experience working with ERP, CRM, order management, or business systems is beneficial. Freight, dispatch, transport, or inventory coordination experience is an advantage. A positive attitude and willingness to work collaboratively as part of a team. • Sat, 12 Sep • Trans Ova Genetics

Senior Process Executive - Customer Service Representative » Melbourne, VIC - Service Representative Company IBPM Australia...Job Description Telstra- Melbourne- SD role Interest Group IBPM Job Role Senior Process Executive - Customer • Fri, 11 Sep • Infosys

Customer Service Representative » St Leonards, Willoughby Area - Customer Service Representative What's in it for you? $75k – $80k Super salary package Supportive and collaborative team environment Opportunity to join a business at an exciting period of transformation and automation improvements Strong onboarding and support within the role WOW Recruitment are seeking a proactive and relationship-driven Customer Service Representative to join our client, a well-established provider within the hospitality supply industry. Our client partners with hospitality venues to deliver a wide range of products and services, with a strong reputation for long-term customer relationships and service excellence. The business is currently going through an exciting period of transformation and the introduction of automation to reduce manual work and improve efficiency. This has created an opportunity for a more customer-focused, relationship-led role. About the Role Building relationships with hospitality customers including hotels, pubs, and regional venues Handling inbound enquiries, quotes, and order requests Maintaining accurate customer records and interaction notes in internal systems Identifying opportunities to increase customer engagement, frequency of orders Working closely with internal teams to ensure a seamless customer experience About You, you will be: Experienced in a customer service, call centre, or phone-based role Confident building relationships and speaking with customers over the phone Naturally inquisitive, asking strong questions and listening effectively Comfortable managing a large and varied portfolio of customers Organised, self-motivated, and able to prioritise effectively Relationship-driven, with a focus on long-term customer engagement rather than transactional sales Hospitality industry experience is beneficial but not essential If you’re customer service representative who thrives on building rapport, please APPLY NOW or contact [email protected] // 02 8320 0683 • Fri, 11 Sep • WOW Recruitment

Ocean Freight Customer Service Representative » Eagle Farm, QLD - . A Day in Life of an Ocean Freight Customer Service Representative: Act as a point of contact for routine customer..., and smooth coordination between internal teams and external partners. This role focuses on delivering excellent customer service • Fri, 11 Sep • Toll Group

Customer Service Representative » Brendale, QLD - Representative, you will: Provide excellent customer service by managing parts inquiries, requests, and quotes. Handle phone... Join our Brendale office in a full-time permanent role and deliver outstanding customer service every day. As a Customer Service • Fri, 11 Sep • GPC Asia Pacific

Customer Service Representative » Australia - We think outside the box by redefining recruitment. Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond. Synergie Australia is seeking a Customer Service Representative for a trusted client located in Northgate, QLD The important parts: Pay: $35-40 per hour Super Start date: ASAP Duration: 3-month temporary assignment with potential for permanent employment Hours: Monday–Friday 9:00am - 5:00pm Location: Northgate QLD What you will be required to do: You'll be responsible for delivering exceptional customer service while supporting national accounts and managing customer enquiries across multiple channels. Responding to customer enquiries via phone and email Managing customer requests through Salesforce and internal systems Coordinating service bookings and scheduling requirements Resolving customer issues and complaints in a professional manner Maintaining accurate customer records and account information Liaising with internal departments to ensure service delivery standards are met Working within KPI and service level expectations Building strong relationships with customers and stakeholders To be successful in the role you will: Previous experience within a customer service or contact centre environment Strong communication skills, both written and verbal Excellent organisational and time management abilities High attention to detail and data entry accuracy Proficiency with Microsoft Office Suite Ability to multitask and manage competing priorities Experience using Salesforce or other CRM systems will be highly regarded A positive attitude and strong customer-focused approach What’s on offer for you: Opportunity to join a leading national organisation Potential to transition into a permanent position after three months Supportive and collaborative team environment Career development and progression opportunities Hybrid working arrangement available upon permanent conversion Stable Monday to Friday roster Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services , and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together. If you’re ready, click apply now or contact our branch on 03 9252 2222 Synergie Australia connects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support you at every stage of your career. Learn more and view current opportunities at www.synergieaustralia.com.au • Fri, 11 Sep • Synergie Australia

customer service representative » Golden Grove, SA - The company Randstad is currently seeking a customer service/ internal sales representative to join a reputable... (Monday - Friday) to join a highly motivated and successful customer service team. If you are passionate about providing • Thu, 10 Sep • Randstad

Customer Service Representative » Dingley Village, Kingston Area - Customer Service Officer Dingley, VIC | Full-Time | Monday to Friday Do you thrive in a fast-paced environment where no two days are the same? Are you the person who loves keeping everything organised, ensuring orders run smoothly, and delivering exceptional customer service? We're looking for an experienced Customer Service Officer to join a friendly and supportive team based in Dingley. If you've worked in a similar customer service or order processing role and enjoy being the go-to person for customers and internal teams alike, we'd love to hear from you. What you'll be doing: ✨ Processing customer orders accurately and efficiently ✨ Managing customer enquiries via phone and email ✨ Liaising with sales, production, warehouse and transport teams to ensure orders are delivered on time ✨ Preparing invoices and credit notes ✨ Checking orders for accuracy and resolving any discrepancies ✨ Generating daily reports and maintaining customer records ✨ Providing general administration support and helping the wider team when needed What we're looking for: ✔ Previous experience in a customer service role where order processing has been a key part of your day ✔ Strong attention to detail and confidence working with data and systems ✔ Excellent communication skills and a genuine passion for helping customers ✔ Someone who enjoys juggling multiple priorities while staying calm under pressure ✔ Solid Microsoft Office skills and the ability to pick up new systems quickly ✔ A proactive team player who isn't afraid to roll up their sleeves What's in it for you? Join a supportive, down-to-earth team that enjoys working together Stable, full-time opportunity with a well-established business Convenient Dingley location with onsite parking A varied role where your contributions genuinely make a difference ☕ Great team culture with plenty of laughs along the way If you're someone who enjoys the satisfaction of seeing orders through from start to finish and takes pride in delivering outstanding customer service, we'd love to hear from you. Apply today and let's chat! • Thu, 10 Sep • Conquest Personnel Pty Ltd

3 x Customer Service Representative » New South Wales - Sharp and Carter are seeking a motivated Customer Service Representative to join the team of a well known manufacturing... company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service • Thu, 10 Sep • Sharp & Carter • AU$37.5 per hour

Customer Service Representative » Adelaide, SA - Customer Service Representative - Multiple Permanent Opportunities l Adelaide CBD | Permanent roles... opportunity Due to continued growth, our client is seeking multiple Customer Service Representatives to join their national • Wed, 09 Sep • DFP Recruitment • AU$65000 - 70000 per year

Customer Service Representative » Dandenong South, VIC - South Australia - . About our Opportunity We are seeking a motivated and customer-focused Customer Service Representative to join our team in Dandenong South..., our continued growth can be attributed to providing innovative products and the highest level of customer service on the market • Wed, 09 Sep • A&L

Customer Service Representative » Dandenong South, Greater Dandenong - About our Organisation A&L Windows & Doors have been manufacturing quality windows, doors and screens for over 40 years. We draw on a rich, proven history and an exciting focus on the future. With showrooms throughout Australia, our continued growth can be attributed to providing innovative products and the highest level of customer service on the market. About our Opportunity We are seeking a motivated and customer-focused Customer Service Representative to join our team in Dandenong South. This role is responsible for the accurate and timely processing of quotes, sales orders, service requests, and job scheduling while delivering exceptional service to customers and internal stakeholders. This is a fast-paced role supporting high-volume residential builders, where you'll be the key link between customers and our operations teams. No two days are the same, and you'll enjoy the challenge of managing a busy workload while building strong customer relationships and ensuring a seamless customer experience. You'll join a large and supportive Customer Service team, led by three Team Leaders and an experienced Customer Support Manager. With experienced leadership and ongoing training, you'll be set up for long-term success. Key responsibilities include: Process customer quotes, sales orders, service orders, credits, and debits Respond to customer enquiries promptly, professionally and accurately Coordinate job scheduling and provide updates to customers and internal stakeholders. Build strong working relationships with customers, Account Managers and internal departments. Resolve customer queries efficiently and escalate issues where required. Maintain accurate documentation and records to support compliance and traceability requirements Collaborate with the wider team to achieve service, quality, and business KPIs. Contribute to continuous improvement initiatives and a positive safety culture. About You We're looking for a personable and customer-focused professional who enjoys working in a busy environment and takes pride in delivering excellent service. Ideally, you'll bring: Previous customer service experience within a fast-paced environment. Experience within the windows, building products, construction, or manufacturing industry. Knowledge of windows and doors would be highly advantageous. Coming into the role already understanding the product offering will help you get up to speed quickly and confidently. SAP experience is beneficial, along with strong computer skills and proficiency in Microsoft Outlook, Word, and Excel. Excellent communication and relationship-building skills. Strong attention to detail and a commitment to accuracy. Effective time management and organisational skills with the ability to juggle multiple priorities A positive attitude, strong work ethic, and team-first approach About the Benefits This is an excellent opportunity to join a recognised leader in the building products industry and become part of a supportive, collaborative team. You'll enjoy ongoing training and development opportunities, exposure to some of Australia's leading residential builders, and the stability of a full-time position within a growing business. To support work-life balance, the role offers a choice of two shifts: 8:00am to 4:30pm or 8:30am to 5:00pm. In addition, you'll receive one Rostered Day Off (RDO) each month, with the flexibility to choose the day that best suits your schedule. Combined with supportive leadership, long-term career opportunities, and a positive team culture, this role offers an excellent environment to grow and succeed. Additional paid day’s leave on your birthday, even if it falls on the weekend! Ability to schedule leave every year over the Christmas period. Generous discounts on our extensive range of products Flare benefits program - salary packaging, discounts and premium perks Refer a friend and get rewarded with $$$ through our Employee Referral Program Employee Assistance Program access Your Next Steps If you're looking for a fast-paced customer service role where you can build strong relationships, work with industry-leading builders, and develop your career within a supportive team environment, we'd love to hear from you. Apply now and become part of a team committed to delivering exceptional service, quality products, and outstanding customer outcomes every day. Eligible applications must have legal rights to work in Australia. Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team. • Wed, 09 Sep • A&L

Customer Service Representative III » Australia - our or connecting with us on , , , , or . About This Opportunity As a Customer Service Representative, you will provide customer... partner and consumers Perform basic Cardholder Customer Service functions in an accurate, timely and courteous manner • Wed, 09 Sep • InComm Payments

Customer Service Representative » North Sydney, NSW - Customer Service Representative Full-Time, Permanent, Graymont is seeking a Customer Service Representative... to the Customer Service Supervisor, the role involves supporting customer relationships, processing orders accurately • Wed, 09 Sep • Graymont

Customer Service Representative » Northgate, QLD - and drive change in Australia and beyond. Synergie Australia is seeking a Customer Service Representative for a trusted client... What you will be required to do: You'll be responsible for delivering exceptional customer service while supporting national accounts and managing customer • Tue, 08 Sep • Synergie • AU$35 - 40 per hour

Customer Service Representative - Footscray » Footscray, VIC - for them when they need us. See yourself in our team As a Customer Service Representative in our Footscray Branch you’ll... culture We’re interested in hearing from people who have: A genuine passion for Customer Service and are looking to kick • Tue, 08 Sep • Commonwealth Bank of Australia

Service Customer Care Representative » Smithfield, NSW - Job Description: About the Role We are seeking a proactive and detail-oriented Service Customer Care Representative..., ensuring smooth coordination of service requests and accurate invoicing. Your contribution will directly impact customer • Tue, 08 Sep • Crown Equipment Corporation

Customer Service Representative - Moruya » Moruya, NSW - Customer Service Representative - Moruya Supportive team environment with great career pathways Casual opportunity... to start a rewarding career in banking? As a Customer Service Representative, you will join our team in providing great service • Tue, 08 Sep • IMB Bank

Customer Service Representative 7am-3pm | Call Centre » Parramatta, NSW - Customer Service Representative - Call Centre | Norwest | Hybrid | 7am - 3pm. We are currently seeking a motivated... and resilient Customer Service Representative to join a supportive call centre team in Norwest working from 7am - 3pm • Tue, 08 Sep • Sharp & Carter • AU$37.5 per hour

Customer Service Representative » Kurri Kurri, NSW - Customer Service Representative Contract: 6 months with potential to extend Hours: Full time, 9:00am to 5:00pm... level of accuracy across a variety of tasks. Role Overview The Customer Service Representative serves as a key liaison • Mon, 07 Sep • Chandler Macleod • AU$40 per hour

Customer Service Representative » Capricorn, WA - Rockhampton, QLD - success? Stramit is seeking a committed Customer Service Representative to join our vibrant and forward-thinking team... understanding customer needs, applying solution-based selling tactics to drive sales, and deliver exceptional customer service • Mon, 07 Sep

Customer Service Representative » Australia - Townsville QLD (Webforge Locker) Full time R28599 671 Ingham Rd Bohle Queensland 4818 About Us. We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. We are currently seeking an experienced Customer Service Representative to join our Townsville team on a full-time. Reporting to the ANZ Internal Sales Supervisor, you will be the first point of contact for our customers, managing enquiries, quotations, and sales opportunities while delivering an outstanding customer experience. Through proactive relationship management, accurate administration, and close collaboration with internal teams, you will help drive customer satisfaction, order conversion, and business growth. Manage customer enquiries, quotations, and sales opportunities, delivering professional and timely support throughout the customer journey. Build and maintain strong customer relationships, ensuring a positive customer experience and identifying opportunities to grow business. Prepare accurate quotations and proactively follow up opportunities to maximise order conversion and sales outcomes. Collaborate with internal teams to provide tailored solutions that meet customer requirements and support successful project delivery. Maintain accurate customer, quote, and opportunity information within Salesforce, QAD, and other business systems, ensuring data integrity and reporting accuracy. Contribute to continuous improvement initiatives while ensuring compliance with company policies, procedures, and quality standards. What You'll Bring Proven experience delivering outstanding customer service and building strong stakeholder relationships. Strong attention to detail and the ability to interpret technical information and drawings. Proficiency in CRM, ERP, and Microsoft Office systems. Excellent communication, organisation, and problem-solving skills. A proactive, customer-focused mindset with a passion for achieving results. Industry experience in steel fabrication, construction, or manufacturing is highly desirable. Join a _Fortune_ 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? Apply now. _All successful applicants will be required to undergo pre-employment checks including a medical._ _Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._ Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology. Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries. That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world. That's the value we add. • Sun, 06 Sep • Valmont Industries, Inc.

Customer Service Representative » Sydney CBD, Sydney - Customer Service Representative Full-time | Permanent Sydney CBD - In-office role Salary: $72k Super About the Organisation This well-respected professional membership organisation represents and supports the legal profession across NSW, delivering a broad range of services to its members and to the public. It is a multi-functional organisation, with Customer Experience operating as their key member engagement function. The Customer Experience team is growing and genuinely busy, but stays small and close-knit, so everyone's contribution is visible and valued. It is a professional, values-driven environment with a strong reputation. About the Role As Customer Service Representative, you will be the first point of contact for external enquiries, handling interactions across phone, email, web chat and social media with professionalism and care. You will triage incoming enquiries based on urgency and complexity, ensuring each one reaches the right person or team quickly and efficiently. This is a hands-on, varied role within a small, busy and growing Customer Experience team, suited to someone who thrives on keeping people informed and supported while juggling competing priorities. You will play a key part in supporting the organisation's broader goal of delivering an outstanding experience for its members and the public. Duties Respond promptly and professionally to enquiries received by phone, email, web chat and other channels. Triage incoming enquiries, assessing urgency and complexity, and route them to the appropriate person or team. Communicate messages accurately and promptly to ensure expectations are managed and enquiries resolved efficiently. Maintain accurate, detailed records of interactions to support continuous improvement of service processes. Provide administrative support, including data entry, mailouts and report collation, to keep the team running smoothly. Requirements Proven experience in a customer service role, ideally handling enquiries across multiple channels. Strong administrative and organisational skills, with the ability to manage competing priorities and deadlines. Proficiency in Microsoft Office and other relevant software, including CRM and call routing platforms. Excellent verbal and written communication skills, with a clear, customer-first approach. Ability to work independently and as part of a team in a fast-paced environment. How to Apply If this sounds like the next step for you, we would love to hear from you. • Sat, 05 Sep • Cox Purtell

Customer Service Representative » Australia - 671 Ingham Rd Bohle Queensland 4818 About Us. We’re Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. We are currently seeking an experienced Customer Service Representative to join our Townsville team on a full-time. Reporting to the ANZ Internal Sales Supervisor, you will be the first point of contact for our customers, managing enquiries, quotations, and sales opportunities while delivering an outstanding customer experience. Through proactive relationship management, accurate administration, and close collaboration with internal teams, you will help drive customer satisfaction, order conversion, and business growth. Manage customer enquiries, quotations, and sales opportunities, delivering professional and timely support throughout the customer journey. Build and maintain strong customer relationships, ensuring a positive customer experience and identifying opportunities to grow business. Prepare accurate quotations and proactively follow up opportunities to maximise order conversion and sales outcomes. Collaborate with internal teams to provide tailored solutions that meet customer requirements and support successful project delivery. Maintain accurate customer, quote, and opportunity information within Salesforce, QAD, and other business systems, ensuring data integrity and reporting accuracy. Contribute to continuous improvement initiatives while ensuring compliance with company policies, procedures, and quality standards. What You’ll Bring Proven experience delivering outstanding customer service and building strong stakeholder relationships. Strong attention to detail and the ability to interpret technical information and drawings. Proficiency in CRM, ERP, and Microsoft Office systems. Excellent communication, organisation, and problem-solving skills. A proactive, customer-focused mindset with a passion for achieving results. Industry experience in steel fabrication, construction, or manufacturing is highly desirable. Join a Fortune 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. All successful applicants will be required to undergo pre-employment checks including a medical. Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law. • Sat, 05 Sep • Valmont Industries

Customer Service Representative » Blacktown, Blacktown Area - ADMINISTRATION / CUSTOMER SERVICE OFFICER Location: Blacktown Hours: Mon - Fri 9am - 5pm Pay Rate: $36 - $37/h Monday - Friday | Temp to Perm Opportunity We are currently seeking an experienced Administration / Customer Service Officer to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail and is confident communicating with customers, drivers and internal departments. About the Role You will be responsible for providing efficient administrative and customer service support while ensuring client accounts and daily paperwork are managed accurately and within required timeframes. Key Responsibilities Handle a high volume of incoming calls and emails Provide professional and friendly customer service Manage and maintain client accounts Perform accurate data entry using database/CRM systems Assist with general office administration duties Liaise with drivers, clients and internal departments Print, prepare and collate manifests and driver paperwork Scan and email completed driver paperwork Assist with problem solving and resolving customer queries Ensure all documentation is accurate and processed in a timely manner Complete other administrative duties as required by management What We're Looking For Minimum 1 year of office administration or similar experience Previous customer service experience highly desirable Experience using CRM/database systems ICS experience is preferred but not essential Excellent communication and written skills Strong attention to detail and accuracy Excellent organisation and time management skills Ability to multitask and prioritise competing tasks Confident and professional manner Strong problem-solving skills Ability to work effectively under pressure Positive attitude and willingness to work as part of a team Why Apply? Monday to Friday role Temp to Perm opportunity Join a professional and supportive team Opportunity to develop your administration and customer service skills Fast-paced and varied working environment If you are an organised, customer-focused administrator looking for your next opportunity, we would love to hear from you! Apply today with your resume and our recruitment team will be in touch. • Fri, 04 Sep • Express Employment Professionals

Customer Service Representative » Port Macquarie Region, New South Wales - Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Lysaght business is looking for a Customer Service Representative to join the team based at our brand-new Port Macquarie NSW site. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. As a Customer Service Representative, you will be the face of Lysaght for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. What Will You Do? Working with a friendly and inclusive team you will be a key contact for sales and service enquiries. You will: interact with our customers via phone and email managing quotes and queries follow up on quotations and inquiries converting these into sales opportunities collaborate with internal stakeholders including warehouse and sales departments to ensure customer expectations and requirements are met; including product specifications, special packaging, and delivery timetable continuously look at new ways of improving the customer experience and consistently improving the total value proposition manage the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues and seeking ways to improve the customer’s experience More About You With your positive attitude and willingness to grow and develop yourself in the role, you will bring: previous experience working in a customer service environment high attention to detail and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues effectively and efficiently a willingness to grow, learn and develop yourself demonstrated computer competency including MS Office Why BlueScope​ As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:​ Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.​ Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.​ Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​ Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​ It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​ Come and discover us at www.bluescope.com/auscareers​ Join us, creating strength for the future. Applications close 13 September 2026. • Thu, 03 Sep • BlueScope

Customer Service Representative » Sydney, Sydney Region - Family Care Customer Service Member Full-Time | Family Care Team VIDEO COVER LETTER REQUIRED A short video cover letter is required to be considered for shortlisting. Please tell us a little about yourself, your customer service experience, and why you would be a great fit for the Montessori Academy Family Care Team. About Montessori Academy Established in 2000, Montessori Academy is Australia's leading and largest provider of Montessori early childhood education for children under six. Our vision is to provide children with an early learning experience that prepares them not only for school, but for life. With a growing network of early learning centres, we are committed to providing high-quality education while creating opportunities for our people to grow and develop their careers. About the Role We are seeking a professional, empathetic and organised Customer Service professional to join our Family Care Team on a full-time basis. You will be a key point of contact for prospective, new and existing families, managing inbound enquiries and providing a warm, professional and seamless customer experience across our network of early learning centres. Key Responsibilities Manage inbound calls and family enquiries professionally and efficiently Support families with enrolments, availability, fees, CCS and general centre information Build rapport and provide empathetic, solution-focused support Take ownership of enquiries and guide families through the appropriate next steps Accurately record information and update CRM/Kidsoft systems Manage complaints, sensitive matters and escalations appropriately Maintain privacy, confidentiality and child safety standards Work collaboratively with centres and the Family Care Team About You Minimum 2 years' experience in customer service, contact centre, administration or a similar role Excellent verbal communication and active listening skills Confident handling inbound calls in a fast-paced environment Strong attention to detail and data accuracy Professional, empathetic and customer-focused Able to manage competing priorities and remain calm under pressure Experience in early childhood, education or a regulated industry is highly regarded Available to work full-time Why Join Montessori Academy? Join a growing and respected early learning organisation Make a meaningful difference to children and families Collaborative and supportive team environment Ongoing training and professional development Opportunities for career growth and development Be part of an organisation with more than 25 years of Montessori education experience If you are passionate about customer service and making a positive difference for families, we would love to hear from you. Remember: Your video cover letter is required to be considered for shortlisting. • Wed, 02 Sep • Montessori Academy Pty Ltd

Customer Service Representative » Pendle Hill, Parramatta Area - Full-time position $75,000 salary on offer Join a small, collaborative supply chain team where reliability, follow-through and attention to detail are genuinely valued. About the Opportunity Our client is seeking a reliable and customer-focused Customer Service Representative to join their team. Working closely with Sales, Production, Warehouse, Logistics and Finance, this role will be responsible for supporting the end-to-end customer order process while delivering timely, accurate and professional service to both internal and external customers. Working across order processing, customer enquiries, delivery coordination and sales administration, you will ensure customer and order information is accurately maintained, orders progress smoothly from receipt through to dispatch, and any issues are resolved efficiently to support strong delivery performance and customer satisfaction. Key Outcomes of the Role CUSTOMER SERVICE AND ORDER MANAGEMENT Receive customer orders and enter them accurately into Microsoft Dynamics 365 Business Central in accordance with approved policy and procedures Obtain and confirm all required specifications for custom-made orders before entering or releasing the order Monitor the order bank and order status each business day, proactively communicating changes that may affect confirmed delivery dates Follow up on back orders and out-of-stock products and communicate updates to customers and Sales Receive, record, resolve, or escalate customer complaints in accordance with company procedures Record details of unanswered calls and ensure messages are distributed promptly SALES AND CRM SUPPORT Maintain accurate customer and activity records in Microsoft Dynamics 365 Business Central When required, provide backup support to the Sales team by assisting with pricing enquiries and preparing quotations for standard and made-to-measure products When required, provide customers with relevant product and service information, including features and benefits, when supporting sales enquiries CROSS-FUNCTIONAL COORDINATION AND DISPATCH PLANNING Coordinate with customers, Sales and Production teams to resolve order discrepancies and confirm information required for accurate order processing Prepare and communicate the daily warehouse priority list, identifying orders that must be packed and dispatched within the next 48 hours Work with Warehouse, Logistics and Finance to resolve order, dispatch, delivery, invoicing, or account-status issues BUSINESS SYSTEMS, DATA, AND REPORTING Maintain accurate, complete and current information in Microsoft Dynamics 365 Business Central Investigate data or process variances, document the cause, and coordinate corrective action with the appropriate parties Prepare agreed customer service and order status reports CONTINUOUS IMPROVEMENT AND COMPLIANCE Maintain current knowledge of the company’s products, services, and relevant workplace practices. Participate in training and continuous improvement activities. Comply with company policies and procedures, workplace health and safety requirements, privacy and confidentiality obligations, and applicable laws and professional standards. About You You are someone who: Has at least one year of experience in customer service, sales administration, order processing, or a comparable operational support role Has sound Microsoft Office skills, including intermediate Microsoft Excel capability Demonstrates a high level of accuracy in data entry Has excellent organisational skills and the ability to manage competing priorities, and effectively meet deadlines Has strong attention to detail and takes pride in accuracy Has clear and professional verbal and written communication skills Is reliable, punctual and comfortable working on-site full-time Communicates professionally with internal and external stakeholders Is proactive, accountable and follows through on commitments Works effectively in a small team environment and brings a positive, can-do attitude A relevant tertiary qualification or equivalent practical experience will be highly regarded. Experience using an ERP system, preferably Microsoft Dynamics 365 Business Central, and a CRM system would be advantageous, as well as experience in environmental products, industrial consumables, warehousing, or supply-chain operations. About Our Client Our client is an established Australian business with a strong operational focus and a collaborative working environment. The organisation values reliability, accountability, teamwork, integrity and continuous improvement, and is seeking someone who will contribute positively to the customer service function and broader business. Apply Now! If you have any queries please email humans(at)humanologyrecruit.com.au in the first instance, or call 1300 2 HUMAN. To apply, please ensure you click the Apply button , upload a CV and cover letter contained in one document. Please do not email your CV . All applications MUST be made online. Please Note: Our recruitment process will keep you regularly informed of the progress of your application. Please ensure that you check your email for updates (including your junk mail folder). Applications will remain open until a suitable candidate is appointed. • Wed, 02 Sep • Humanology

Customer Service Representative » Blackburn, Whitehorse Area - Blackburn, Australia Full time JR37473 Creating Peace of Mind by Pioneering Safety and Security _At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000 employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond._ _Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures._ Job Purpose: Provide exceptional customer service by delivering timely, accurate, and professional support via phone, email, and other communication channels. Ensure efficient order processing, issue resolution, and customer satisfaction while building strong relationships with internal and external stakeholders. Contribute to continuous improvement initiatives that enhance customer experience, operational efficiency, and business performance. This role supports the Commercial, OEM/Brio, and Novas business divisions and provides backup support to the Gainsborough Residential and Digital Locks teams as required. Key Accountabilities: Duties & Responsibilities Answer inbound customer calls professionally and courteously, maintaining a minimum service level of 98% Respond to customer emails within agreed departmental service levels, with a target of same-day response where possible Demonstrate a customer-first approach in all interactions. Take ownership of customer enquiries through to resolution. Maintain order entry accuracy of 98-99% or higher. Ensure customer information, pricing, stock availability, ETA's and order details are communicated accurately. Follow established procedures and documentation requirements. Prioritise workload to ensure enquiries and orders are processed within required timeframes. Effectively manage a high-volume workload, including approximately: 40-80 inbound calls per day. 60 customer emails per day. Deliver a positive customer experience that supports customer retention and loyalty. Resolve complaints and service issues professionally and efficiently. Contribute to achieving departmental Customer Satisfaction (CSAT) targets and service objectives. Work collaboratively with internal stakeholders to resolve customer issues. Share knowledge and best practices with team members. Identify opportunities to improve customer service processes, efficiency, and customer outcomes. Safety: Ensure reasonable care for your own safety and that of the environment, including taking care of other workers who may be affected by your acts or omissions at the workplace. Do not carry out work for which you do not have the prescribed qualifications or experience unless carried out under the supervision of a worker who does have the prescribed qualifications or experience. Additional Duties: Carry out additional activities as directed from time to time by the Manager of this position. We Celebrate Who We Are Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ([email protected]) . © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html) Privacy Policy We are Allegion. A team of experts. United under a common desire; Protect today innovate for tomorrow. And never settle for the status quo. We believe in anticipating opportunities by sharpening our skills and finding new answers through collaboration. We believe in a safer, more secure world. We believe in providing peace of mind. We believe in being true to ourselves and to those who trust-in our protection. We are many. We are one. We are Allegion. • Wed, 02 Sep • Allegion

Customer Service Representative » Gisborne, Macedon Ranges - $28.20phr paid fortnightly Mon-Fri 1pm-5pm and Saturdays 8am-10am Gisborne Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. Kōrero mō te tūranga - About the role Our Customer Service Representativees deliver an exceptional level of service to manage inquiries, requests or concerns from customers. You'll champion our products and services, such as bill payment, NZTA transactions and assist with sending parcels across New Zeland and the world. As an NZ Post expert, you'll provide suggestions and access information for our customers. You'll process mail, scan freight and small packages from our couriers, so some heavy lifting will be required. Each day is busy and varied and will see you developing your problem-solving skills. We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. Our On Call Customer Service Representatives are an essential part of our business as we call on them to assist us as and when required. You might be called in to cover illness, extended leave or help us our during our peak delivery periods. It's a great way to balance work and lifestyle! We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa. https://youtu.be/vg91ZLxIS0E Ready to be a part of that story? Let's go! He Aha Te Pai - What you'll love about us! Learning and development opportunities to help support your career goals A value's driven organisation that supports and respects its employees A safe and secure work environment A stable government owned agency who isn't going anywhere! Mōu - About you Be available to work Monday to Friday 1pm-5pm and Saturdays 8am-10am Problem solving skills - can you think on the fly and find the best outcomes? Administration and data entry skills Confidence to interact with people from all backgrounds face to face, phone and email NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best. • Tue, 01 Sep • NZ Post

Customer Service Representative » Preston, Central Coast - Job Description Looking for your next career move? We're seeking an enthusiastic Customer Service Representative to join our friendly team based in Preston. This is a fantastic opportunity to combine your passion for customer service with a rewarding role in a supportive and dynamic environment. The Customer Service Representative is the vital connection between the business and its customers, providing exceptional service through inbound support during peak periods while acting as an extension of the branch network. This role combines outstanding customer service with proactive sales, identifying customer needs, delivering tailored solutions, and ensuring a positive customer experience. By building strong relationships, the representative supports business growth through upselling, cross-selling, lead generation, and promoting sales campaigns. Success in this role requires excellent communication skills, a customer-focused approach, a passion for the automotive industry, and the ability to consistently achieve service and sales targets. Key Responsibilities: Deliver prompt, accurate support for customer enquiries via phone. Provide exceptional customer service, building positive customer experiences. Resolve enquiries, identify cost-effective solutions, and refer complex issues where required. Accurately record customer interactions, complaints, and actions taken. Follow up on customer issues and escalate recurring concerns to the appropriate teams. Maintain strong product and service knowledge to effectively support customers. Identify opportunities to upsell and cross-sell products and services. • Tue, 01 Sep • Bapcor

Customer Service Representative » Mascot, Rockdale Area - About the Role: The Customer Service Representative at Carbiz is responsible for guiding customers through the claims and eligibility process and car rental hires with a focus on high-quality customer service. Acting as the main liaison between customers, external stakeholders and internal departments, this position is vital to enhancing customer satisfaction and ensuring seamless customer experience. Perks & Benefits: Bonus Incentive Scheme - Additional earning potentials through various streams of bonus incentives. Career Development - Ongoing training, mentorship, and growth opportunities. Collaborative Environment - Work with like-minded professionals. Head Office Location - Less than 10 minutes from Mascot Station. Team Celebrations - Monthly catered lunches, birthday and event celebrations. Study Assist Program - Support for your educational pursuits. Employee Wellbeing Program - 24/7 support and wellbeing resources. Exclusive Discounts - Special offers through Employment Hero and Flare. About the Role: In this role, you’ll be the first point of contact for our customers and network partners, providing support in conducting eligibility checks and coordinating vehicle rental hires. Key responsibilities include: Engage directly with customers to secure detailed information needed for claim processing, providing clear guidance throughout the claims process. Conduct thorough eligibility assessments for customers requesting rental vehicles, verifying details to determine if they meet the required criteria for support. Collect and document all relevant details from customers and other stakeholders to support the claims process, conducting further investigations when required. Serve as the primary contact for external stakeholders, including insurers, repair shops and towing companies, maintaining efficient and professional communication. Coordinate with internal teams such to support seamless claim resolution and uphold service standards. Provide exceptional service by responding to customer inquiries, guiding them through the claims and rental process, and offering regular updates on their claim status. About You: Prior experience in phone-based customer service or sales (preferred but not essential - we hire based on attitude!). 38-hour work week | Have flexible availability to work Monday–Sunday between 7:00am-10:00pm (preferred but not essential). Proficiency in additional languages, such as Mandarin or Cantonese (desirable). Tech-savvy with strong computer literacy. Excellent organisational skills and capable of handling multiple tasks effectively. A warm and enthusiastic personality, with a strong sense of empathy. About Us: Carbiz is proud to be a HRD 5 star employer of choice – 2025 & 2026 . We’re more than just an award-winning vehicle replacement provider. We’re committed to keeping our customers’ lives moving when their car can’t, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 13,000 5-star reviews and multiple industry accolades, including Business Concept’s ‘Automotive Awards 2022, 2023, 2024’, ‘Australia's Best Accident Replacement Service’ for four consecutive years from ProductReview.com.au and more, we’ve earned a trusted reputation for delivering reliable like-for-like vehicles when they’re needed most. By providing quick and efficient solutions, Carbiz helps people navigate life’s unexpected disruptions, making a meaningful impact on the community we serve. We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do; Love what we do - We are passionate about delivering for our customers, team, and partners every time. Better than yesterday - We grow each day, learning from our experiences. Win with trust - Lead the market by being trusted, reliable and helpful. Collaborative core - Working smarter together. Valuing people - We respect our people, encourage their development, and reward their performance. Apply Now: If you, or anyone you know, are looking for a Customer Service Representative position within a fast-growing and people-focused organisation, click APPLY and the Talent Team will be in contact with you! • Fri, 28 Aug • Carbiz

Customer Service Representative » Macquarie Park, Ryde Area - Exceptional consumer goods co. with global presence Office based role, Macquarie Park location, on-site parking, close to public transport Salary $80K plus Super Join a growing organisation operating across Australia and New Zealand, where you will work in a team to maintain a high level of customer service and communication to all customers, consumers and internal staff members. This role is suited to someone who thrives in a fast-paced environment, brings excellent communication and organisational skills, and values working collaboratively within a team. Key responsibilities: Taking and entering orders from customers and Sales Representatives Responding to general enquiries/complaints from consumers and clients Sending out price lists, credit applications and catalogues as required Advising customer proof of deliveries and ETA’s for their orders Supplying product and order information to customers Organising credits for incorrect invoices/short shipping etc Raising return authorities and credits for customers Liaising with the 3PL partner to advise stock returns, short shipments etc Liaising with the Product Development team on faulty items when required Processing of all majors account orders into Pronto and ensure orders are processed at the warehouse by the required dates General reporting where required on eg sales reports, indents, back orders and sales promotions etc To be successful in this role, you will have: 2 years Customer Service experience within wholesale sales and managing shared inboxes Intermediate to advanced Excel skills Order management experience preferred SAP or similar ERP exposure preferred Excellent communication skills Strong organisational and follow through skills Ability to work independently and as part of a team Solutions and problem solving mindset Why join? Opportunity to join a new team within a growing business Macquarie Park location, close to public transport, on-site parking Work across a diverse and exciting product portfolio Be part of a collaborative and high-performing team On-site gym Full-time in office, modern office environment A role with genuine impact and scope to make it your own If this is of interest, apply now with your resume and cover letter or call Annette for a confidential chat on 0402 064 672 and quote "Customer Service Officer". Candidates must have unrestricted working rights within Australia to be considered. Due to high volume of applications, only successful applications will be contacted. • Fri, 28 Aug • Talent Matters

Customer Service Representative » Pakenham, Cardinia Area - Customer Service Representative | Metroll Pakenham Join one of Australia's leading manufacturers and suppliers of quality steel building products. Metroll is a trusted name in the Australian construction and manufacturing industry, supplying roofing, cladding, rainwater, structural and fencing products across the country. We are currently seeking a Customer Service Representative to join our team at Pakenham and play a key role in delivering exceptional service to our valued customers. About the Role As a Customer Service Representative, you will be the first point of contact for customers, providing professional support and ensuring a positive customer experience from enquiry through to order fulfilment. Working closely with the sales, production and operations teams, you will assist customers with product enquiries, quotations, order processing and delivery coordination. Key Responsibilities Respond to customer enquiries via phone, email and face to face interactions Prepare quotations and process customer orders accurately and efficiently Provide product information and support to customers, builders, contractors and trade partners Coordinate with production and logistics teams to ensure timely delivery of orders Manage customer records and maintain accurate data within company systems Resolve customer issues and enquiries in a professional and timely manner Build and maintain strong relationships with new and existing customers Assist the sales team with administrative and customer support activities About You Previous experience in customer service, internal sales, administration or a similar role Strong communication and relationship-building skills Excellent attention to detail and organisational skills Ability to manage multiple priorities in a fast-paced environment Confident using Microsoft Office and computer-based systems Positive attitude with a strong commitment to customer satisfaction Experience within manufacturing, construction, building products or industrial industries will be highly regarded Why Join Metroll? Join a well-established Australian manufacturing business with a strong reputation Stable, full-time opportunity based in Pakenham Supportive team culture and collaborative work environment Ongoing training and development opportunities Opportunity to build a long-term career within a growing national organisation If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now and become part of the Metroll team. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Fri, 28 Aug • KG Talent

Customer Service Representative » Wetherill Park, Fairfield Area - Wetherill Park HRP Full time R28502 Unit 2, 8-9 Lagana Place Wetherill Park New South Wales 2164 About Us. We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. The Impact You'll Make We are currently seeking an experienced and highly motivated Customer Service Representative to join our HR Products division in Wetherill Park on a Permanent, full-time basis. Reporting to the National Sales Manager - HR Products, you will be responsible in maintaining relationships and provide exceptional Customer Service to internal & external Stakeholders Working within the Customer Service Team to assist in processing of RFQ to Order release stage Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities Working with Internal stakeholders to provide support Answers customer queries in regards to pricing, turnaround and technical information Enters, maintains and reviews customer pricing and customer database Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems. Comply with the range of Valmont Australia and New Zealand Government Acts, Regulations and Codes of practice (including Community requirements, trade practices) by following documented procedures, processes and adhering to regulations What You'll Bring At least 2 years' experience in a customer service role, providing high-quality support and building strong customer relationships. Ability to work effectively in a dynamic and fast-paced environment while maintaining a high standard of service. Competent in the use of Microsoft Office Suite and exposure to CRM & ERP systems Exceptional interpersonal and stakeholder management skills, with a proactive and customer-centric mindset. Strong organisational and time-management abilities, coupled with a keen eye for detail and accuracy. Join a _Fortune_ 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? Apply now. _All successful applicants will be required to undergo pre-employment checks including a medical._ _Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._ Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology. Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries. That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world. That's the value we add. • Fri, 28 Aug • Valmont Industries, Inc.

Customer Service Representative » Sydney, Sydney Region - Temporary Customer Service Representative | Sydney CBD Immediate Start | 4 Months $40 per hour Super Onsite We are currently seeking a Customer Care Representative to join a busy and collaborative team within a well-established organisation in the FMCG sector. This is a temporary opportunity starting ASAP. The role will focus on managing customer orders and providing high-quality customer service through written communication and internal coordination. Key Responsibilities Processing customer orders accurately within SAP Managing the full order lifecycle from entry through to fulfilment Responding to customer enquiries via email Providing order updates including stock availability and shipment status Liaising with internal teams, warehouses and transport providers Monitoring outstanding orders and proactively following up Maintaining a strong focus on accuracy and attention to detail About You Previous experience in customer service, customer care or order processing SAP experience is essential Strong written communication skills High attention to detail and ability to manage multiple orders accurately Proactive and comfortable asking questions when needed FMCG experience highly regarded If you are available to start immediately and have SAP experience within a customer service or order management environment, please apply or contact [email protected] • Fri, 28 Aug • Perigon Group

Customer Service Representative » Australia - About Auto Parts Group (APG): At Auto Parts Group (APG), we aim to be Australia’s top independent supplier of genuine and aftermarket automotive parts, providing our customers with a "Real Advantage." APG is part of GPC Asia Pacific, a leading supplier of industrial and automotive parts in Australia, New Zealand, and Southeast Asia. GPC has over 8,000 employees in Asia Pacific and more than 60,000 globally, with well-known brands like Repco, NAPA, AMX, and Motion Industries. About The Role: Join our Sydney - Smithfield office in a full-time permanent role and deliver outstanding customer service every day. In other companies this role may be referred to as a Parts Interpreter position, internally at APG it is referred to as the Customer Service Representative. As a Customer Service Representative, You Will: Provide excellent customer service by managing parts inquiries, requests, and quotes. Handle phone services and ensure a professional customer experience. Use APG systems to manage parts and inventory. Address customer escalations and maintain order records. Meet KPIs and focus on continuous improvement. About You: We are looking for someone who is: Energetic Team player. Passionate about customers and service. Experienced in customer service, with strong relationship-building skills is highly desirable. A self-starter with a proactive, solutions-focused mindset. Reliable, punctual, and a confident communicator. Prior experience with Parts check and(or) Repair Connection systems desirable Benefits: APG 'Me' Day: A paid, flexible day for team members to use as they wish. Paid Parental Leave: Newly introduced paid parental leave for permanent employees. Training: Comprehensive training, support, and resources provided. Business Perks: Exclusive discounts with retailers like Repco, NAPA, AMX, and Motion Industries. Events: Regular team catch-ups, monthly events, and annual awards. Wellbeing: Free, confidential Employee Assistance Program (EAP) for you and your family, including financial and legal counselling. Diversity: A diverse team with varying ages, nationalities, abilities, and cultures. Security: A 30-year strong and growing business. About The Work Environment… Now is the perfect time to join our dynamic team as we focus on continuous improvement, technology, and safety. We are driven to provide the best customer experience and need individuals to help us reach our goals. It all starts with you. Interested… Please click on the " Apply" button and submit your resume. Can't find a role that matches your interest or location? Register your interest by creating an account and we'll be in contact if something pops up that matches your skills or interest. GPC Asia Pacific is an equal opportunity employer. • Fri, 28 Aug • Genuine Parts Company

Customer Service Representative » Australia - Unit 2, 8-9 Lagana Place Wetherill Park New South Wales 2164 About Us. We’re Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. The Impact You’ll Make We are currently seeking an experienced and highly motivated Customer Service Representative to join our HR Products division in Wetherill Park on a Permanent, full-time basis. Reporting to the National Sales Manager - HR Products, you will be responsible in maintaining relationships and provide exceptional Customer Service to internal & external Stakeholders Working within the Customer Service Team to assist in processing of RFQ to Order release stage Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities Working with Internal stakeholders to provide support Answers customer queries in regards to pricing, turnaround and technical information Enters, maintains and reviews customer pricing and customer database Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems. Comply with the range of Valmont Australia and New Zealand Government Acts, Regulations and Codes of practice (including Community requirements, trade practices) by following documented procedures, processes and adhering to regulations What You’ll Bring At least 2 years' experience in a customer service role, providing high-quality support and building strong customer relationships. Ability to work effectively in a dynamic and fast-paced environment while maintaining a high standard of service. Competent in the use of Microsoft Office Suite and exposure to CRM & ERP systems Exceptional interpersonal and stakeholder management skills, with a proactive and customer-centric mindset. Strong organisational and time-management abilities, coupled with a keen eye for detail and accuracy. Join a Fortune 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. All successful applicants will be required to undergo pre-employment checks including a medical. Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law. • Fri, 28 Aug • Valmont Industries

Customer Service Representative » Gold Coast, Gold Coast Region - Job Description: As a Customer Service Representative, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At TravelWithSan, we pride ourselves on delivering personalized, high-quality service to travelers across the country. Key Responsibilities Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post-trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits Remote flexibility – work from anywhere, with hours that fit your lifestyle. Exclusive perks and access to industry-only discounts. Professional growth – ongoing training and support from a dedicated team. Be part of a passionate community focused on building dreams and memories through travel. What We're Looking For Excellent communication skills—both written and verbal. A background in customer service, ideally within tourism or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech-savvy and able to learn new systems and booking tools quickly. A genuine enthusiasm for travel and helping others create memorable experiences. • Wed, 26 Aug • Alegria Travel Services

Customer Service Representative » Australia - Customer Service Representative (After Hours) About the Role We are an Australian staffing company seeking a reliable Customer Service Representative (After Hours) to support our Recruitment and Allocations team. This is a fast-paced, operational role where you will act as the key point of contact after hours, handling calls and emails, allocating candidates to shifts, filling urgent vacancies, and maintaining accurate system records. Strong English communication skills and the ability to stay organised under pressure are essential. This is a fully remote role, working from home while supporting Australian operations. Working Schedule Monday: 19:00 – 03:00 AM AEST (14:30 – 22:30 Sri Lanka Time) Tuesday – Thursday: 13:00 – 21:00 AEST (08:30 – 16:30 Sri Lanka Time) Friday: 21:00 – 05:00 AEST (16:30 – 00:30 Sri Lanka Time) Flexibility required to cover additional shifts when needed. Note: This role has the potential to transition into a full-time position (40 hours per week) based on performance and business requirements, with additional shifts allocated accordingly. Key Responsibilities Attend to phone calls and emails from candidates and clients in a professional manner. Allocate candidates to shifts based on client requirements and availability. Fill vacant shifts by contacting available candidates. Create placements and update client and candidate records in internal systems. Complete candidate confirmations for client rosters. Ensure the database is accurate and consistently up to date. Assist recruiters with reference checks and document follow-ups. Complete tasks and email requirements in a timely and organised manner. Provide overall operational support to the Recruitment and Allocations team. Skills & Experience Exceptional written and verbal English communication skills (essential). Previous experience in administration, operations support, customer support, or similar roles. Confident and professional phone manner. Strong attention to detail and organisational skills. Ability to multitask in a fast-paced environment. Comfortable working with systems, databases, and basic reporting. Flexible and dependable, especially for after-hours support. Requirements Own laptop or desktop computer with camera. Second monitor. Reliable internet connection with backup (Wi-Fi or mobile data). Backup power solution. Available to start immediately. What We Offer Competitive pay: LKR 60,000 – 100,000 per month (hourly basis, depending on experience and hours worked). Fully remote working environment. Exposure to Australian recruitment and operational processes. Supportive team environment with opportunities for growth. If you are organised, dependable, and confident communicating in English, we would love to hear from you. • Wed, 26 Aug • Chandler Holdings

Customer Service Representative » Mentone, Kingston Area - Customer Service Representative About the Opportunity We are seeking a motivated and customer-focused Customer Service Representative to join an established team within the automotive industry. This role is ideal for someone with previous automotive industry experience who enjoys working with customers, has strong attention to detail and can confidently manage enquiries, order processing and administration in a fast-paced environment. About the Role You will be responsible for providing a high level of customer service while ensuring customer orders and enquiries are processed accurately and efficiently. Key responsibilities include: Responding to inbound customer calls and enquiries Handling product and technical enquiries via phone and email Providing customers with product availability, pricing and order updates Processing orders received via phone, email and electronic systems Managing backorders, incorrect product codes and order queries Processing invoices, credits and warranties Advising customers of current and upcoming promotions Supporting the Sales team with administration Identifying potential sales opportunities and providing market intelligence Participating in regular product and technical training Preparing reports and maintaining accurate records About You You will be a confident and personable customer service professional with experience within the automotive industry, ideally with exposure to automotive parts, products or technical enquiries. You will ideally have: Previous automotive industry experience Customer service, order processing or sales support experience Excellent verbal and written communication skills Strong attention to detail and accuracy The ability to manage multiple enquiries and priorities Confidence learning technical product information Strong computer and administration skills A proactive and solutions-focused approach The ability to work collaboratively within a team What's on Offer? Permanent full-time opportunity Join an established and supportive team Product and technical training provided Opportunity to develop your automotive product knowledge Varied role combining customer service, order processing and administration If you have automotive industry experience and are looking for your next customer service opportunity, we would love to hear from you or contact Kellie May on 03 9535 2111 • Fri, 21 Aug • Veritas Recruitment Clayton Partnership

Customer Service Representative » Minto, Campbelltown Area - Customer Service Representative | Metroll Minto Join one of Australia's leading manufacturers and suppliers of quality steel building products. Metroll is a trusted name in the Australian construction and manufacturing industry, supplying roofing, cladding, rainwater, structural and fencing products across the country. We are currently seeking a motivated and customer-focused Customer Service Representative to join our team at Minto and play a key role in delivering exceptional service to our valued customers. About the Role As a Customer Service Representative, you will be the first point of contact for customers, providing professional support and ensuring a positive customer experience from initial enquiry through to order fulfilment. Working closely with the sales, production and operations teams, you will assist customers with product enquiries, quotations, order processing and delivery coordination. Your responsibilities will include: • Responding to customer enquiries via phone, email and face-to-face interactions • Preparing quotations and processing customer orders accurately and efficiently • Providing product information and support to customers, builders, contractors and trade partners • Coordinating with production and logistics teams to ensure timely delivery of orders • Managing customer records and maintaining accurate data within company systems • Resolving customer issues and enquiries in a professional and timely manner • Building and maintaining strong relationships with new and existing customers • Assisting the sales team with administrative and customer support activities About You To be successful in this role, you will bring: • Previous experience in customer service, internal sales, administration or a similar role • Strong communication and relationship-building skills • Excellent attention to detail and organisational skills • The ability to manage multiple priorities in a fast-paced environment • Confidence using Microsoft Office and computer-based systems • A positive attitude with a strong commitment to customer satisfaction Desirable • Experience within manufacturing, construction, building products or industrial industries • Knowledge of steel building products or the construction industry • Experience working with customer, sales or order management systems Why Join Us? When you join Metroll, you will enjoy: • The opportunity to join a well-established Australian manufacturing business with a strong reputation • Stable, full-time employment based in Minto • A supportive team culture and collaborative work environment • Ongoing training and professional development opportunities • The opportunity to build a long-term career within a growing national organisation If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now and become part of the Metroll team. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Thu, 20 Aug • KG Talent

Customer Service Representative » Lane Cove, Lane Cove Area - Benefits Circa $75,000 Super $5k Annual Bonus (depending on experience) Hybrid working available after training Convenient Lane Cove location Join a well-established healthcare organisation Supportive and collaborative team culture Stable role with long-term career opportunities About the Company Our client is a well-established organisation within the healthcare sector, supplying specialised products and services to hospitals and healthcare professionals across Australia. Known for their commitment to quality, customer service and operational excellence, they have built a strong reputation as a trusted partner within their industry. With continued growth, they are seeking a Customer Service Representative to join their collaborative operations team. About the Opportunity An exciting opportunity exists for an organised and customer-focused Customer Service Representative to join a busy operations team based in Lane Cove. Reporting to the Customer Service Team Leader, you'll play a key role in ensuring customers receive exceptional service by processing orders, coordinating hospital case requirements and responding to customer enquiries. Working closely with the sales and warehouse teams, you'll help ensure products are delivered accurately and on time while maintaining high levels of customer satisfaction in a fast-paced environment. Following your initial training, you'll have the opportunity to enjoy a hybrid working arrangement, offering flexibility while remaining connected to a supportive team. Duties Process customer orders accurately Coordinate hospital case bookings Respond to phone and email enquiries Liaise with sales and warehouse teams Maintain accurate customer records Process invoices and documentation Prioritise multiple customer requests Provide general administrative support Skills & Experience Customer service experience Healthcare industry preferred Microsoft Office proficiency High attention to detail Culture Join a supportive, collaborative team that values accuracy, teamwork and delivering exceptional service to healthcare customers. How to Apply Click Apply or contact Jane Nichols on 02 8877 8714 for a confidential discussion. • Thu, 20 Aug • Healthcare Professionals Group

Customer Service Representative » Milperra, Bankstown Area - Are you an experienced freight forwarding professional who enjoys building relationships, solving problems and keeping customers informed every step of the way? We’re working with a well-established international freight forwarding business looking to add an experienced Customer Service professional to their close-knit team. This is a hands-on, end-to-end customer service role where you’ll work closely with the Operations Manager, an offshore support team and overseas offices to manage import and export shipments and deliver a genuinely high level of service to customers. If you enjoy working in a smaller team where people help each other out, pick up the phone and get things done, this could be a great fit. The Role You’ll take ownership of your customers and their shipments from enquiry through to delivery, including: Managing end-to-end customer service across import and export shipments Preparing quotes, bookings and pricing Coordinating with overseas offices, agents and internal operations Tracking shipments and proactively updating customers Responding to customer enquiries and resolving issues Maintaining accurate shipment information within CargoWise Building and maintaining strong, long-term customer relationships Working closely with the Operations Manager and offshore support team Identifying problems early and finding practical solutions About You You’ll ideally come from an international freight forwarding background and understand what great customer service looks like in a fast-moving logistics environment. We’re looking for someone who: Has previous freight forwarding customer service experience Has experience with both import and export shipments Is confident using CargoWise Is comfortable picking up the phone and speaking directly with customers Communicates clearly and keeps customers proactively informed Has strong problem-solving skills and takes ownership Brings a positive, enthusiastic attitude to work Enjoys being part of a small, collaborative team Is willing to pitch in and help wherever needed Why Join? This is a business that understands there’s more to life than work. You’ll join a small, down-to-earth team in a casual and supportive environment, with flexibility around family commitments and a genuine focus on getting the job done rather than unnecessary corporate structure. You’ll also enjoy: Hybrid working – 2 days from home and 3 days in the office A flexible and family-friendly working environment A relaxed, casual team culture The opportunity to manage customer relationships rather than simply process transactions A supportive Operations Manager and offshore team Onsite and nearby street parking The chance to join a business where your contribution will be noticed If you’re an experienced freight forwarding customer service professional looking for a role with autonomy, flexibility and a genuinely supportive team , we’d love to hear from you. Apply now or contact Sharyn O'Halloran for a for a confidential discussion on 0432 990 472. • Wed, 19 Aug • People in Focus

Customer Service Representative » Kewdale, Belmont Area - Customer Service Representative | Perth Build Relationships. Solve Problems. Deliver Great Service. Metroll Perth is seeking a customer-focused and proactive Customer Service Representative to join our team. As the first point of contact for many of our customers, you will play a key role in delivering outstanding service, processing orders, preparing quotations, and providing product information and support. This is a fantastic opportunity to join a well-established Australian manufacturing business that values teamwork, strong customer relationships, and continuous improvement. About Metroll For more than 40 years, Metroll Perth has been a trusted manufacturer and supplier of quality building products to the construction industry throughout Western Australia. Our reputation is built on quality products, reliable service, and strong customer relationships. About the Role Working closely with our Sales, Production, and Operations teams, you will help ensure customers receive timely, accurate, and professional service from initial enquiry through to delivery. Your ability to build strong relationships, understand customer needs, and provide practical solutions will contribute directly to customer satisfaction and business success. Your responsibilities will include: Managing customer enquiries via phone, email, and in person Processing customer orders accurately and efficiently Preparing quotations and following up on sales opportunities Providing product information and technical guidance to customers Building and maintaining strong relationships with new and existing customers Coordinating with internal departments to ensure seamless order fulfilment Resolving customer enquiries and issues in a professional and timely manner Maintaining accurate customer records and administration About You To be successful in this role, you will bring: Previous experience in customer service, internal sales, or administration Excellent communication and relationship-building skills Strong attention to detail and organisational skills The ability to manage multiple priorities in a fast-paced environment A positive, proactive, and solutions-focused attitude Strong computer skills and confidence using business systems A genuine commitment to delivering exceptional customer service Desirable Experience within manufacturing, construction, building products, or industrial industries Knowledge of building products or the construction industry Experience using customer management, quoting, or ERP systems Previous experience in an internal sales or customer service environment Why Join Metroll? When you join Metroll Perth, you will enjoy: Stable, full-time employment with a leading Australian manufacturer Supportive and family-friendly team culture Career development and progression opportunities Employee wellness initiatives Team events and social activities Employee discounts on selected products and services If you are looking for an opportunity to build strong customer relationships, solve problems, and make a genuine impact within a supportive team, we would love to hear from you. Apply now. Metroll is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences and identities. Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening. If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know. • Wed, 19 Aug • KG Talent

Customer Service Representative » Eight Mile Plains, Brisbane - Customer Service Representative Eight Mile Plains | Monday–Friday| $35–$40 per hour super A long-term client of Core Talent is continuing to grow, and we are excited to be recruiting a third Customer Service Representative to join its established call centre team. This is a fantastic opportunity for someone seeking a stable, long-term position with genuine work-life balance. The Role Working within a busy and supportive customer service team, your responsibilities will include: Managing inbound customer calls and email enquiries Providing accurate information about products and services Processing customer requests, bookings and account updates Responding to questions and resolving customer concerns Entering and updating information accurately in company systems Liaising with internal departments to follow up customer requests Maintaining professional and positive customer relationships Completing general customer service and administrative tasks About You To be successful, you will ideally have: Previous customer service, call centre or administration experience Confident telephone and email communication skills Strong attention to detail and accurate data-entry skills A positive, helpful and professional attitude The ability to manage multiple tasks in a busy environment Strong problem-solving skills Confidence learning new systems and processes Flexibility to work additional hours occasionally when required What’s on Offer $35–$40 per hour superannuation Additional hours available occasionally Supportive and established team environment Eight Mile Plains location Opportunity to join a growing business If you are an experienced customer service professional looking for a consistent part-time position, please apply or contact Millie Higgins at Core Talent for a confidential discussion. • Wed, 19 Aug • Core Talent

Customer Service Representative » Leonora Area, Kalgoorlie Region - Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. About the RoleAs a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential. About You & Your Skills You are focused on providing outstanding customer serviceYou are comfortable working alone as well as within a teamYou’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.You have the availability to work flexible hours (including late nights, early mornings and weekends)Be willing to learn and promote our wide range of products and specialsFor the exciting opportunity to be a part of our amazing team, please apply today!Pre-Employment Requirements:The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate. • Mon, 17 Aug • OTR Group

Customer Service Representative » Stirling, Stirling Area - Description Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment. Responsibilities This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including: Processing sales orders (via emailed purchase orders, counter and phone) Serving customers at the Trade Counter and via phone/email Responding to product, pricing, order, and account enquiries Preparing accurate quotes based on customer needs Coordinating with operations, purchasing, and accounts teams Managing returns, backorders, and stock requests About You We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have: Customer centric mindset Proficiency with Microsoft Office and ERP systems Strong communication and phone skills Interest in technology Detail-oriented with strong time management Fast learner with a tech-savvy mindset About Wesco Anixter Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions. With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access. Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions. Why Join Us A supportive environment to learn and further your career in an innovative company A culture that values recognition and internal progression Comprehensive training and development opportunities Team-focused branch initiatives that foster collaboration Employee rewards, assistance, and referral programs A diverse, inclusive, and innovative workplace If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you. • Sun, 16 Aug • Wesco

Customer Service Representative » Australia - About Tilray Brands, Inc. Tilray Brands, Inc. (“Tilray”) (Nasdaq: TLRY; TSX: TLRY), is leading global lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is leading as a transformative force at the nexus of cannabis, beverage, wellness, and entertainment, elevating lives through moments of connection. Tilray’s mission is to be a leading premium lifestyle company with a house of brands and innovative products that inspire joy, wellness and create memorable experiences. Tilray’s unprecedented platform supports over 40 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and craft beverages. Job Title Customer Service Representative Department Supply Chain / Operations Reports to Operations Manager Location Sydney, Australia / Hybrid Position Full-time Job Summary The Customer Service Representative manages the end-to-end execution and fulfillment validation of all incoming customer orders. Operating as the primary commercial touchpoint, this role accurately processes and validates orders arriving via email, phone, and our Shopify storefront. This position serves as the front-end data link to the wider supply chain; daily entry speed and accuracy directly drive downstream warehouse prioritization, inventory allocations, and logistics schedules to ensure maximum customer satisfaction. Job Description Role and Responsibilities 1. Multi-Channel Order Capture & Processing Oversee and manage the end-to-end processing of all incoming orders via email, phone inquiries, and the Shopify online storefront. Accurately transcribe and input manual phone and email orders into the core inventory/ERP tracking database with zero entry errors. Monitor, validate, and release automated web orders flowing from Shopify, checking for fraud alerts, missing delivery data, or pricing discrepancies. Issue order confirmations, invoices, and tracking links to customers immediately upon successful order entry. 2. End-to-End Order Management & Tracking Monitor open orders daily from point of entry through to warehouse preparation, dispatch, and final delivery. Track order fulfillment statuses to ensure adherence to established internal Service Level Agreements (SLAs) and shipping cutoff times. Manage order modifications, cancellations, delivery address updates, and specialized packing requests before warehouse dispatch. Investigate and resolve transit delays or carrier issues by communicating directly with external freight and courier partners. 3. Issue Resolution & Returns (Reverse Logistics) Act as the direct point of contact for customer complaints regarding damaged goods, incorrect shipments, or missing items. Process customer returns, replacements, and credits within Shopify and internal financial ledgers, ensuring strict adherence to company return policies. Coordinate with warehouse operations to verify returned inventory condition before issuing refunds or alternative stock shipments. 4. Cross-Functional Collaboration & Master Data Partner with the Supply Planner and Warehouse teams to verify real-time stock availability, allocation rules, and estimated backorder lead times. Communicate recurring product issues, demand spikes, or mass order anomalies to the Demand Planner to assist in refining future forecast trends. Maintain clean customer master profiles, ensuring correct delivery addresses, shipping preferences, and payment terms are permanently up to date. Qualifications and Education Requirements Education: Associate or bachelor’s degree in business administration, Communications, Supply Chain, or related discipline. Experience: 1–2 years of experience in our administrative, retail, logistics, or operational support divisions System Proficiency: Practical experience managing orders and customer profiles within a Shopify administrative backend or comparable e-commerce platforms. Communication Excellence: Outstanding verbal and written communication skills with the ability to maintain composure during high-volume phone peaks and email backlogs. Detail Orientation: High cognitive accuracy and data-entry speed needed to handle high volumes of alphanumeric SKU numbers and delivery details. Tech Stack: Familiarity with Customer Relationship Management (CRM) ticketing software (e.g., Zendesk, Salesforce) or basic ERP inventory lookup systems. Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process. Tilray does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Tilray or any of its subsidiaries, directly or indirectly, will be considered Tilray Brands, Inc. property. Tilray will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes. • Sun, 16 Aug • Tilray Australia New Zealand

Customer Service Representative » Perth, Perth Region - Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment. Responsibilities This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including: Processing sales orders (via emailed purchase orders, counter and phone) Serving customers at the Trade Counter and via phone/email Responding to product, pricing, order, and account enquiries Preparing accurate quotes based on customer needs Coordinating with operations, purchasing, and accounts teams Managing returns, backorders, and stock requests About You We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have: Customer centric mindset Proficiency with Microsoft Office and ERP systems Strong communication and phone skills Interest in technology Detail-oriented with strong time management Fast learner with a tech-savvy mindset About Wesco Anixter Wesco Anixter (formerly CSD) is a trusted provider of electronic security solutions. With 12 branches across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands-on service and product access. Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions. Why Join Us A supportive environment to learn and further your career in an innovative company A culture that values recognition and internal progression Comprehensive training and development opportunities Team-focused branch initiatives that foster collaboration Employee rewards, assistance, and referral programs A diverse, inclusive, and innovative workplace If you thrive in a collaborative environment and take pride in delivering exceptional service, we want to hear from you. At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ? Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.htmlbenefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ? Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!? Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.? _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.?_ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._ _This posting is for a current, active vacancy intended for immediate hire._ • Sat, 15 Aug • WESCO

Customer Service Representative » Tea Tree Gully Area, Adelaide Region - About us At Datacom, we combine technology, expertise, and talented people to help organizations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organizations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Culture and Benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. Why you will love working here Paid parental leave 24/7 Employee Assistance Programme (DataCare) Ongoing learning, certifications, and career development opportunities Access to industry-leading learning platforms and future skills training Recognition programmes that celebrate great work Great employee discounts and financial wellbeing benefits Meaningful work that makes a real impact Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Newton, Campbelltown Area - About us At Datacom, we combine technology, expertise, and talented people to help organizations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organizations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Culture and Benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. Why you will love working here Paid parental leave 24/7 Employee Assistance Programme (DataCare) Ongoing learning, certifications, and career development opportunities Access to industry-leading learning platforms and future skills training Recognition programmes that celebrate great work Great employee discounts and financial wellbeing benefits Meaningful work that makes a real impact Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Paradise, Campbelltown Area - Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to people’s lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need — when they need it. We’re passionate about developing, retaining, and promoting diverse talent. When you join our team, you’re not just taking a job — you’re opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, you’ll feel valued and recognized from day one. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Golden Grove, Tea Tree Gully Area - About us At Datacom, we combine technology, expertise, and talented people to help organizations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organizations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Culture and Benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. Why you will love working here Paid parental leave 24/7 Employee Assistance Programme (DataCare) Ongoing learning, certifications, and career development opportunities Access to industry-leading learning platforms and future skills training Recognition programmes that celebrate great work Great employee discounts and financial wellbeing benefits Meaningful work that makes a real impact Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Hope Valley, Tea Tree Gully Area - Why Datacom? At Datacom, we work with organizations and communities across Australia and New Zealand to make a real difference to people’s lives. We help our clients use technology to innovate, grow, and empower Australians to access the support they need — when they need it. We’re passionate about developing, retaining, and promoting diverse talent. When you join our team, you’re not just taking a job — you’re opening the door to a career full of possibilities in Customer Operations, IT, and beyond. With a dynamic, agile culture and supportive teams, you’ll feel valued and recognized from day one. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Benefits Excellent career development with proven pathways through Datacom Academy Fully paid Cert III in IT, with course fees and study time covered during paid work hours Best-in-class reward & recognition programs Corporate retail discounts & regular social events Paid parental leave $1,000 employee referral program Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Modbury, Tea Tree Gully Area - About us At Datacom, we combine technology, expertise, and talented people to help organizations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes. Whether we're supporting governments, enterprise organizations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other. About the Role We’re hiring full-time Customer Service Representatives to join our Modbury-based Federal Government support team. In this role, you’ll be the friendly and professional first point of contact for customers — helping them solve problems, access essential services, and achieve the best possible outcomes. Every interaction is unique. You’ll use your empathy, listening skills, and problem-solving abilities to deliver high-quality experiences that truly make a difference. Whether you bring experience from healthcare, customer service, hospitality, retail, or call centres — or you are brand new to the industry — we’ll provide full training, knowledge resources, and ongoing leadership support so you can thrive. What You’ll Do Handle inbound customer enquiries via phone, email, and processing items Build rapport quickly while providing accurate, timely information Identify and resolve issues by following clear processes and guidelines Meet Key Performance Indicators (KPIs) for customer satisfaction and service quality What We’re Looking For Clear, confident verbal and written communication Strong attention to detail and accuracy under time pressure Team player who contributes to a positive environment Empathy and patience, especially when assisting people in challenging situations Comfortable navigating multiple computer systems (typing speed 20 WPM or higher) Australian Citizenship and ability to obtain and maintain a Security Clearance Previous customer service or contact centre experience is highly regarded but not essential — transferable skills are welcome; our training will set you up for success Operating Hours Full-time roles available. Rostered shifts Monday–Friday between 7:00am and 7:30pm on a rotating roster, with some flexibility to support your commitments outside of work. Culture and Benefits Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally. We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference. Why you will love working here Paid parental leave 24/7 Employee Assistance Programme (DataCare) Ongoing learning, certifications, and career development opportunities Access to industry-leading learning platforms and future skills training Recognition programmes that celebrate great work Great employee discounts and financial wellbeing benefits Meaningful work that makes a real impact Join Us At Datacom, you’ll work alongside good, genuine people in a welcoming, inclusive environment. You’ll have opportunities to learn new skills, grow your career, and make a meaningful difference for customers across Australia. If you’re looking for meaningful work, vocational training, and real career progression, we’d love to hear from you. How to Apply: Click ‘ Apply ’ and start your career journey with Datacom today. • Fri, 14 Aug • Datacom

Customer Service Representative » Mascot, Rockdale Area - Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Distribution, LV and CPC division offers power management solutions predominantly in renewable, mining, industrial, utility, commercial, data centres, mission critical infrastructure, residential, construction, transport networks and healthcare segments. Our custom engineered products and services are designed with a mission of achieving unparalleled safety while helping our customers on their mission to reduce their consumption and enter the carbon neutral world. We are looking for a Customer Service Representative to provide critical customer support in the execution of customer enquiries and sales order requests via phone, email and digital channels. The successful candidate with manage high volume and complex enquiries and ensure accuracy and efficiency is delivered. Working in a technical and challenging environment this role requires good internal stakeholder management skills to get the right outcome for our customers and the business. What you'll do: Supporting optimal order management via phone & emails including but not limited to Purchase Orders, Pricing and Availability, Order ETA's, Debits, Credits and Warrantees. Work directly and collaboratively with product, accounts, sales, and supply teams to ensure requests are supported and resolved efficiently and to quality. Proactively managing customer orders to provide On Time Deliveries and where not possible proactively engaging customers to provide optimal customer experience. Work in a team environment to achieve all customer service SLA's and support the sales team in achieving revenue goals. Adopting a continuous improvement mindset and support key change initiatives. Responsible for collecting operational performance data (including electronically) and undertaking approved corrective actions. Qualifications: Minimum of 2 years sales or product coordination, customer service, logistics or support experience in a technical environment Proficiency in the use of ERP and CRM solutions (preferably SAP and Salesforce). Excellent stakeholder management skills. Time management skills and ability to work independently. Strong customer service ethos and great attention to detail What We Offer: On-site parking Competitive salary with access to bonus scheme Inclusive working environment Volunteer days Outstanding training and development programs for both professional and personal development We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities. If this sounds like you, please send through your application. We look forward to hearing from you • Fri, 14 Aug • Eaton Corporation