Director, Digital Operations

Ashurst · Posted today

Melbourne, VIC Jobs Australia

About the role

and realize your full potential. About the role: The Director, Digital Operations leads the Digital Operations function..., managed services, legal operations and flexible resourcing, and work seamlessly with our legal advisory and risk consulting

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Director Infrastructure Operations

Chandler Macleod · Posted today

Pialligo, ACT Jobs Australia AU$144430 - 173359 per year

About the role

for an experienced EL2 Director Infrastructure Operations to join the Australian Submarine Agency (ASA), contributing to a nationally... for decades to come. About the Role Working within the Australian Submarine Agency environment, the EL2 Director Infrastructure

Compensation AU$144430 - 173359 per year
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Director, Digital Operations

Ashurst · Posted today

Brisbane, QLD Jobs Australia

About the role

and realize your full potential. About the role: The Director, Digital Operations leads the Digital Operations function..., managed services, legal operations and flexible resourcing, and work seamlessly with our legal advisory and risk consulting

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Director, Digital Operations

Ashurst · Posted today

Sydney, NSW Jobs Australia

About the role

and realize your full potential. About the role: The Director, Digital Operations leads the Digital Operations function..., managed services, legal operations and flexible resourcing, and work seamlessly with our legal advisory and risk consulting

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Director of IT Service Operations, Pacific

Accor · Posted 1 days ago

Gold Coast, QLD Jobs Australia

About the role

where life pulses with passion. Job Description An exciting opportunity is available for a Director of IT Service Operations... for balancing global standards with local business needs, with full accountability for day-to-day operations, people leadership

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Director, Complaint Operations ANZ

American Express · Posted 1 days ago

Sydney, NSW Jobs Australia

About the role

for Privacy Risk Oversight and privacy-related issues. This Director Complaint Operations ANZ role , will lead, inspire...Job Category: Operations/Customer Service Job Description: Global Servicing (GS) oversees consumer travel

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Director of Finance and Business Operations

Freshwater Christian College · Posted 2 days ago

Queensland Jobs Australia

About the role

Freshwater Christian College invites applications from experienced and strategic leaders for the role of Director... of Finance and Business Operations. Executive leadership role in an outstanding Christian co-educational school Strategic

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Director of IT Service Operations, Pacific

Accor · Posted 2 days ago

Gold Coast, QLD Jobs Australia

About the role

where life pulses with passion. Job Description An exciting opportunity is available for a Director of IT Service Operations... for balancing global standards with local business needs, with full accountability for day-to-day operations, people leadership

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Operations Project Director

Medical Jobs Australia · Posted 2 days ago

Tanunda, SA Jobs Australia

About the role

role The Operations Project Director will advise, coordinate, and deliver key strategies for the operational business....2 - Nursing_Midwifery Program Director - Executive Office - Role Description - 952867.pdf Immunisation Requirements Checklist

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Executive Director - Performance and Operations

Boxing Australia Limited · Posted 6 days ago

Canberra, ACT Jobs Australia

About the role

, while building the foundations for sustained success at Brisbane 2032. As Executive Director - Performance and Operations... & Commercial Growth Safety & Wellbeing The Opportunity As Executive Director - Performance and Operations, you will: Lead

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Senior Director - Operations - Melbourne

P&O Ferries · Posted 6 days ago

Victoria Jobs Australia

About the role

is looking for a strategic and results driven Senior Director of Operations s to lead our Melbourne Terminal, ensuring exceptional operational...Job Category: Learning and Development Job Description: About the role Are you a senior operations leader who

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Executive Director, Legal Operations, Technology and Enablement, EL2, Specialist Advice and Services (EA2026/215)

Australian Competition and Consumer Commission · Posted 6 days ago

Adelaide, SA Jobs Australia AU$148287 - 173778 per year

About the role

policy and are not ongoing. What you will do as the Executive Director, Legal Operations, Technology and Enablement... In this role, you will: Lead the Operations and Knowledge Management team ensuring it meets corporate reporting schedules

Compensation AU$148287 - 173778 per year
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Associate Director, IT Operations

First People Recruitment Solutions · Posted 7 days ago

Canberra, ACT Jobs Australia AU$140000 - 150000 per year

About the role

(CITO), the Associate Director, IT Operations is a strategic and hands-on leadership role responsible for IBA's IT service... structure. This role now focuses solely on IT operations, giving you the chance to shape how IBA's technology services support

Compensation AU$140000 - 150000 per year
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Associate Director, IT Operations

First People Recruitment Solutions · Posted 7 days ago

Brisbane, QLD Jobs Australia AU$140000 - 150000 per year

About the role

(CITO), the Associate Director, IT Operations is a strategic and hands-on leadership role responsible for IBA's IT service... structure. This role now focuses solely on IT operations, giving you the chance to shape how IBA's technology services support

Compensation AU$140000 - 150000 per year
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Executive Director, Operations - Western Sydney Local Health District

NSW Health · Posted 7 days ago

Westmead, NSW - Sydney, NSW Jobs Australia

About the role

Executive Director Operations Western Sydney Local Health District, NSW Health Elevate operational performance... Executive, Alison Zecchin, WSLHD is now seeking an exceptional Executive Director Operations to lead clinical operations

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Associate Director, IT Operations

First People Recruitment Solutions · Posted 7 days ago

Sydney, NSW Jobs Australia AU$140000 - 150000 per year

About the role

(CITO), the Associate Director, IT Operations is a strategic and hands-on leadership role responsible for IBA's IT service... structure. This role now focuses solely on IT operations, giving you the chance to shape how IBA's technology services support

Compensation AU$140000 - 150000 per year
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Executive Assistant to the Director Aeromedical and Special Operations

NSW Health · Posted 16 days ago

Sydney, NSW Jobs Australia AU$91658.96 - 94138.49 per year

About the role

& Special Operations to facilitate the day-to-day coordination and operation of the office of the Director Aeromedical & Special... State Operations Centre, Sydney Olympic Park Closing Date: 11:59 PM, Sunday, 1 November 2026 About the opportunity

Compensation AU$91658.96 - 94138.49 per year
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Director, Global Operations

Australian Catholic University · Posted 20 days ago

New South Wales Jobs Australia

About the role

Pro-Vice-Chancellor Global, the Director, Global Operations offers an opportunity to shape how ACU delivers its next phase... of international engagement under Vision 2033. Working across faculties and professional portfolios, the Director will turn global

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Director of Operations

Hilton · Posted 22 days ago

Bundall, QLD Jobs Australia

About the role

as Director of Operations. Reporting directly to the General Manager, you will provide strategic direction... operational expertise across Food & Beverage, Rooms Division, Engineering, or multi-department hotel operations. A demonstrated

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Director of Operations

Robert Half · Posted 29 days ago

Sydney, NSW Jobs Australia AU$220000 per year

About the role

Job Description: Director of Operations Sydney | $220k inc. super + bonus | 5 days in office A highly established... and regulated financial services organisation is seeking an experienced Senior Operations Manager to lead a sizeable operational

Compensation AU$220000 per year
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Director – Operations

Community Living & Respite Services · Posted today

Echuca West, Campaspe Area Adzuna Australia

About the role

The Director Operations provides strategic leadership and oversight of CLRS’s operations including NDIS funded disability support services, Department of Families Fairness & Housing funded services, TAC funded services and any other support services delivered. This role ensures that operational services delivered are of high quality, customer focussed and meet all relevant regulatory requirements. The Director works closely with the Executive and Senior Leadership Team to drive operational excellence and continuous improvement across the organisation. Key Selection Criteria Essential Extensive leadership experience in the social care sector, including Board reporting, budget development and managing disability support and Out of Home Care residential care services. Highly developed leadership, management and emotional intelligence skills with demonstrated ability to engage others to understand and embrace organisational culture, directions, goals and vision, both internally and externally. Demonstrated skill and experience in navigating complex service systems and associated regulatory requirements, particularly the National Disability Insurance Scheme. Demonstrated skills and experience in the delivery of improved work practices and opportunities for innovation and new business in the social care sector. Demonstrated skills and experience in delivery of quality systems and operational support at a senior management level, including research, investigation, analysis and preparation of high-quality complex reports. Demonstrated skills and experience in service delivery and strategy development in the social care sector. Commitment to the upholding of rights and interests of people with disability. Respect for human, cultural and religious rights and beliefs. Desirable Relevant tertiary and/or post graduate qualification. Experience with the National Disability Insurance Scheme. Experience with Out of Home Care services. Other requirements A current Australian driver’s license, good driving record and the ability to travel intra or interstate from time to time NDIS Worker Orientation NDIS Worker Screening Check Working With Children Check Minimum of two satisfactory Referee Checks Refer to the position description for more details. Applications must include a response to the key selection criteria by 9/11/2026

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Strategic Advisor to the Executive Director - Operations

Victorian Government · Posted today

Melbourne CBD, Melbourne Adzuna Australia

About the role

The Role Recent legislative reforms have strengthened IBAC's powers, making this an exciting time to join the organisation. As Strategic Advisor, you will play a key role in supporting the implementation of these reforms and helping IBAC deliver on its vital role in Victoria's integrity system. We have an opportunity for an experienced Strategic Advisor to join the Office of the Executive Director Operations. Reporting directly to the Executive Director – Operations, you will provide high-level strategic, policy and advisory support, contributing to organisational direction, operational priorities and emerging strategic risks. Working closely with IBAC's Executive Team, you will act a trusted advisor, providing critical analysis, coordinating complex initiatives and influencing outcomes across a dynamic public integrity environment. Duties include: * Providing authoritative strategic advice on operational priorities, organisational capability, interagency collaboration and integrity system matters * Leading and coordinating sensitive and complex strategic projects aligned with organisational objectives * Partnering with senior executives to influence strategic priorities and support informed decision-making * Representing the Executive Director – Operations in high-level internal and external forums, including government taskforces and cross-sector initiatives Additional duties are set out in the position description About you Experience in a VPS, statutory or integrity agency environment is essential. We are seeking candidates who demonstrate the following experience and capabilities: * Demonstrated ability to understand, shape and influence strategic direction, with a strong understanding of the machinery of government, public sector governance and policy development * Proven experience delivering complex operations, investigations, intelligence outcomes or specialist capabilities in an operational environment * Strong executive advisory experience, political acumen and the ability to build credibility and trust with senior stakeholders * Demonstrated experience leading complex, multidisciplinary projects and delivering significant operational, policy or reform outcomes * Highly developed written and verbal communication skills, including preparing executive briefings, complex reports and policy submissions * Tertiary qualifications in public policy, law, political science investigations, public administration or a related field * Due to the requirement to attain a Negative Vetting 1 security clearance you must be an Australian citizen at the time of application Pre-employment The preferred candidate will be required to undergo pre-employment screening as part of the recruitment process. This includes psychometric testing, validation of misconduct declarations, a Nationally Coordinated Criminal History Check (NCCHC), physical and medical capacity assessment and other relevant checks in accordance with Victorian public sector requirements and IBAC policy. Psychometric testing is completed online and assesses cognitive ability, personality, work values, and safety behaviours. Apply now All applications should include a CV (max 5 pages), cover letter and responses to the administrative screening questions. If you encounter technical issues when applying, please email [email protected]. This mailbox is unable to accept applications. Applications will only be accepted through our online application process. For further information regarding the role, please contact Leo Lahey ([email protected]). Applications close 22 November 2026

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Director, Complaint Operations ANZ

American Express · Posted today

Sydney, Sydney Region Adzuna Australia

About the role

Director, Complaint Operations ANZ Sydney, NSW, Australia(Hybrid) Job Description Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company's global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. Within Global Servicing Strategy and Transformation, the Global Complaints & Privacy (GC&P) organization leads the handling of customer complaints across markets. The team is responsible for ensuring fair and timely resolution of customer outcomes, identifying key trends across geographies, and maintaining compliance with applicable regulatory expectations, laws and practices. Additionally, the team has ownership of Global Servicing's (GS) Privacy, Data Access and Data Protection program, fulfilling Privacy Rights requests with adherence to the relevant privacy and data protection requirements, alongside responsibility for the execution of regulatory projects for Privacy Risk Oversight and privacy-related issues. This Director Complaint Operations ANZ role , will lead, inspire and empower a geographically dispersed team, passionate about servicing & handling customer complaints and Privacy requests from Customers across the ANZ market . The role would also be responsible for leading and supporting the Ops teams through the transformation phase , alongside meeting daily performance and productivity objectives, adhering to laws and regulations, and shaping the future of this critical function. Responsibilities Lead Complaints Backoffice Operations for the market, delivering strong customer and colleague outcomes while ensuring consistent performance across quality, service, productivity and operational risk. Build and inspire high-performing teams, creating an inclusive, colleague-focused environment that develops talent, strengthens leadership capability and empowers colleagues to take ownership and deliver their best. Drive operational excellence and transformation, identifying opportunities to simplify processes, improve capacity and productivity, leverage automation and deliver sustainable efficiencies while protecting the customer experience. Own operational performance and governance, using data and insights to anticipate trends, address emerging issues and ensure appropriate controls, accountability and continuous improvement across the operation. Build trusted partnerships with senior stakeholders across the market and global organization, influencing priorities, navigating competing requirements and ensuring strong alignment between operational delivery and broader business objectives. Serve as the face and voice of Complaints Operations for the market, representing the function in senior leadership forums, championing market and colleague perspectives, and using complaint insights to influence decisions and drive improvements across the customer journey. Represent Complaints Operations in regulatory and senior leadership forums, acting as the market representative for Complaints as required, engaging directly with regulators and senior leaders, providing clear visibility of operational performance, risks and remediation, and ensuring appropriate follow-through on commitments and regulatory expectations. Qualifications Significant experience leading operations, servicing, complaints or backoffice functions, preferably within financial services or another highly regulated environment. Demonstrated people leadership experience, including leading leaders, developing high-performing teams and building an inclusive, colleague-focused culture. Strong track record of driving operational performance and transformation, including process improvement, productivity, capacity management and sustainable efficiencies. Proven ability to operate within a strong risk, control and regulatory framework, with sound judgment and experience managing complex operational issues and escalations. Demonstrated ability to influence and partner with senior stakeholders across multiple functions, markets and/or global teams. Strong strategic, analytical and communication capabilities, with the ability to translate operational insights into clear priorities, influence senior-level decisions and effectively represent the market in leadership forums. At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Job Info Job Identification 26015112 Job Category Operations/Customer Service Posting Date 10/28/2026, 12:09 AM Apply Before 11/08/2026, 06:00 AM Job Schedule Full time Locations AMEX 12 Shelley Street, Sydney, NSW, 2000, AU(Hybrid) Career Area Customer Service and Travel Return to Jobs List (https://careers.americanexpress.com/en/sites/CX\_1/jobs)

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Director, Complaint Operations ANZ

American Express · Posted today

The Rocks, Sydney Adzuna Australia

About the role

Description Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction. Within Global Servicing Strategy and Transformation, the Global Complaints & Privacy (GC&P) organization leads the handling of customer complaints across markets. The team is responsible for ensuring fair and timely resolution of customer outcomes, identifying key trends across geographies, and maintaining compliance with applicable regulatory expectations, laws and practices. Additionally, the team has ownership of Global Servicing’s (GS) Privacy, Data Access and Data Protection program, fulfilling Privacy Rights requests with adherence to the relevant privacy and data protection requirements, alongside responsibility for the execution of regulatory projects for Privacy Risk Oversight and privacy-related issues. This Director Complaint Operations ANZ role , will lead, inspire and empower a geographically dispersed team, passionate about servicing & handling customer complaints and Privacy requests from Customers across the ANZ market . The role would also be responsible for leading and supporting the Ops teams through the transformation phase , alongside meeting daily performance and productivity objectives, adhering to laws and regulations, and shaping the future of this critical function. Responsibilities Lead Complaints Backoffice Operations for the market, delivering strong customer and colleague outcomes while ensuring consistent performance across quality, service, productivity and operational risk. Build and inspire high-performing teams, creating an inclusive, colleague-focused environment that develops talent, strengthens leadership capability and empowers colleagues to take ownership and deliver their best. Drive operational excellence and transformation, identifying opportunities to simplify processes, improve capacity and productivity, leverage automation and deliver sustainable efficiencies while protecting the customer experience. Own operational performance and governance, using data and insights to anticipate trends, address emerging issues and ensure appropriate controls, accountability and continuous improvement across the operation. Build trusted partnerships with senior stakeholders across the market and global organization, influencing priorities, navigating competing requirements and ensuring strong alignment between operational delivery and broader business objectives. Serve as the face and voice of Complaints Operations for the market, representing the function in senior leadership forums, championing market and colleague perspectives, and using complaint insights to influence decisions and drive improvements across the customer journey. Represent Complaints Operations in regulatory and senior leadership forums, acting as the market representative for Complaints as required, engaging directly with regulators and senior leaders, providing clear visibility of operational performance, risks and remediation, and ensuring appropriate follow-through on commitments and regulatory expectations. Qualifications Significant experience leading operations, servicing, complaints or backoffice functions, preferably within financial services or another highly regulated environment. Demonstrated people leadership experience, including leading leaders, developing high-performing teams and building an inclusive, colleague-focused culture. Strong track record of driving operational performance and transformation, including process improvement, productivity, capacity management and sustainable efficiencies. Proven ability to operate within a strong risk, control and regulatory framework, with sound judgment and experience managing complex operational issues and escalations. Demonstrated ability to influence and partner with senior stakeholders across multiple functions, markets and/or global teams. Strong strategic, analytical and communication capabilities, with the ability to translate operational insights into clear priorities, influence senior-level decisions and effectively represent the market in leadership forums.

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Director School Operations East Arnhem

Northern Territory Government · Posted today

Nhulunbuy, Northern Territory Adzuna Australia

About the role

Provide high level strategic leadership and advice at both the regional and systemic level on policy, management and administration and coordinate services to support the implementation of strategic initiatives that support improved outcomes for all students.

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Director of Marketing Operations

Megaport · Posted today

East Brisbane, Brisbane Adzuna Australia

About the role

About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role At Megaport, we don’t just do networks and compute - we change what’s possible in those industries. Our automated infrastructure powers businesses all over the globe, and we’re on the lookout for a Director of Marketing Operations with a knack for translating tasks into clear outcomes. This is a critical role within the marketing department, overseeing the globally distributed Marketing Operations team. You will be responsible for setting the strategy and direction for the team, and supporting the wider marketing department through advancements in technology and tooling. You will be someone who is comfortable working in the tools of a modern marketing tech stack (Salesforce, Marketo, static sites, etc), and you are keen to kick things into warp speed with AI agent swarms, multi-agent orchestration, model chaining and MCP integrations. This is a role for someone who loves building, moving fast and adapting to new ideas regularly. Someone who sees problems early, takes action, and keeps everyone pointed in the same direction. If you’re motivated by impact, enjoy working closely with senior leadership, and get satisfaction from strong execution, you’ll feel at home here. What You’ll Be Doing (a.k.a. your Quest Log) Develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives. Lead all marketing operations activities, including management of the marketing operations team. Serve as a change agent throughout the organisation. Own the marketing technology stack for the global organisation across all Megaport Group Brands. Champion the use of digital technology and best practices across the business. Promote collaboration and knowledge sharing across functions to establish and support a robust marketing ecosystem. Develop data-driven metrics to determine the ROI of marketing efforts and provide key reporting and insights on marketing operations to the CMO and executive leadership team. Lead the creation/production of inspiring campaigns that build the brand and drive revenue. Support the wider marketing team with tools that improve efficiency and flexibility, measure results, and adjust the plan quickly to achieve goals. What We Are Looking For (a.k.a. your Power Ups) Marketo - Advanced skills and capabilities 8 years of marketing experience, focused on growth marketing. 3 years of experience as a team manager in a marketing context. Advanced hands-on experience with marketing automation and revenue-generating marketing technologies. You will need to use your experience to provide guidance on system design to the team. Hands-on experience with the following tools is required: Marketo, Salesforce CRM, PPC Ad platforms, HTML/CSS for web and email. Hands-on experience with the following tools would be highly regarded: Static Websites, Segment, Google Tag Manager, APIs. Understanding of Python & SQL for marketing ops purposes. Use of MCPs and AI-based tooling to enhance marketing operations Experience developing operational-level marketing strategies in line with the vision of the organisation. Be highly detail-oriented Innovative and disruptive mindset with a deep understanding of digital marketing and marketing operations strategies. Commercially minded; proven track record of creating campaigns and initiatives that drive revenue growth. Domain-expertise; Thorough knowledge of marketing operations principles in a B2B context. Knowledge of marketing SaaS companies and/or telecommunications companies would be highly regarded but is not required. Remember when we said “be detail oriented”? Let us know how much power it takes to time travel in a DeLorean. Ability to understand changing business dynamics, translating them into operations to achieve company objectives. What We Offer Flexible working environments Birthday Leave, 12 weeks of parental leave (after 12 months of continuous service), and 5 days of study leave. Creative, fun, and contemporary work environments Motivated team of industry experts and plenty of learning opportunities Celebrated success with internal awards programs Health and wellness program Generous performance bonus structure LI-DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected] NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Director Road Network Operations

Northern Territory Government · Posted today

Palmerston Area, Darwin Region Adzuna Australia

About the role

Provide strategic oversight of the Road Network Operations and systems to ensure effective, efficient and safe road network operations for the Northern Territory Road Network.

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Director – Operations

Community Living & Respite Services · Posted 1 days ago

Echuca, Campaspe Area Adzuna Australia

About the role

The Director Operations provides strategic leadership and oversight of CLRS’s operations including NDIS funded disability support services, Department of Families Fairness & Housing funded services, TAC funded services and any other support services delivered. This role ensures that operational services delivered are of high quality, customer focussed and meet all relevant regulatory requirements. The Director works closely with the Executive and Senior Leadership Team to drive operational excellence and continuous improvement across the organisation. Key Selection Criteria Essential Extensive leadership experience in the social care sector, including Board reporting, budget development and managing disability support and Out of Home Care residential care services. Highly developed leadership, management and emotional intelligence skills with demonstrated ability to engage others to understand and embrace organisational culture, directions, goals and vision, both internally and externally. Demonstrated skill and experience in navigating complex service systems and associated regulatory requirements, particularly the National Disability Insurance Scheme. Demonstrated skills and experience in the delivery of improved work practices and opportunities for innovation and new business in the social care sector. Demonstrated skills and experience in delivery of quality systems and operational support at a senior management level, including research, investigation, analysis and preparation of high-quality complex reports. Demonstrated skills and experience in service delivery and strategy development in the social care sector. Commitment to the upholding of rights and interests of people with disability. Respect for human, cultural and religious rights and beliefs. Desirable Relevant tertiary and/or post graduate qualification. Experience with the National Disability Insurance Scheme. Experience with Out of Home Care services. Other requirements A current Australian driver’s license, good driving record and the ability to travel intra or interstate from time to time NDIS Worker Orientation NDIS Worker Screening Check Working With Children Check Minimum of two satisfactory Referee Checks Refer to the position description for more details. Applications must include a response to the key selection criteria by 9/11/2026

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Director, Regulatory Operations

Essential Services Commission · Posted 1 days ago

Melbourne, Melbourne Region Adzuna Australia

About the role

About us The Essential Services Commission is Victoria’s independent economic regulator of essential services supplied by a range of industries. The commission’s functions include: making regulatory decisions with respect to prescribed industries (including price determinations, licensing, customer protection and access disputes). undertaking reviews and providing advice to Ministers on a range of economic and regulatory matters. administering the Victorian Energy Upgrades program. About the role An exciting opportunity exists for an experienced and strategic leader to join the Victorian Energy Upgrades (VEU) division as Director, Regulatory Operations. This is a key leadership role responsible for overseeing the effective administration of the program and maintaining the integrity of its regulatory operations. Reporting to the Executive Director, VEU, you will lead the Regulatory Operations branch, providing strategic direction and oversight across accreditation, certificate administration, compliance, audit investigations and enforcement. You will play a pivotal role in strengthening risk-based regulatory approaches, driving operational improvements and supporting the implementation of legislative and scheme reforms. As a member of the division’s executive leadership team, you will lead and develop high-performing teams, influence strategic priorities and collaborate with government counterparts, industry leaders and other key stakeholders to deliver effective regulatory outcomes. We are looking for an accomplished regulatory leader who brings sound judgement, strong expertise in compliance and enforcement, and a proven ability to lead complex operations through change. This is an opportunity to make a meaningful contribution to the ongoing integrity, effectiveness and success of the VEU program. This is a fixed term two-year position. The work location for this position is 570 Bourke Street, Melbourne, with hybrid work arrangements available. Key accountabilities The role is responsible for: leading the Regulatory Operations branch to deliver high levels of performance, staff engagement and alignment with Victorian Public Service values overseeing the effective administration of the VEU program, including accreditation, certificate registration and surrender, compliance, engagement, audit and enforcement functions strengthening and embedding risk-based approaches across these functions driving operational improvements to strengthen the efficiency, timeliness and effectiveness of regulatory processes and systems managing operational risks, resources and competing priorities while supporting the implementation of legislative and scheme reforms providing strategic advice to the Executive Director and maintaining effective relationships with government, industry and other stakeholders For more information and the key selection criteria, please see the Position Description How to apply: Click the ‘apply now’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. All applications should include: a resume; and a cover letter which addresses the key selection criteria, highlighting your skills and relevant experience in relation to the role (within three pages). Apply before the advertised closing date 11:59pm Wednesday 11 November 2026 . For further information about the role, please contact Dan Keely, Executive Director, Victorian Energy Upgrades at [email protected] Our commitment to fostering a diverse, inclusive and flexible workplace Be part of a highly respected and professional organisation that allows you to apply your knowledge while supporting flexible working arrangements that allow you to balance work and life. You’ll be working in a dynamic and collaborative environment with opportunities for professional growth. We are Equal Employment Opportunity employer with inclusive leaders committed to driving a workplace culture that prioritises equity, safety, respect, and flexibility for all staff. We uphold the principles of Aboriginal self-determination in caring for our community. We welcome applicants from a diverse range of backgrounds, including Aboriginal and/or Torres Strait Islander peoples, people of any age, gender identity, parental/carer status, ability, religion, or cultural backgrounds. If you require any adjustments to equitably participate in the recruitment process, or need an alternative format to any of the application material, please contact [email protected] for support. Other relevant information Applicants must have corresponding work rights for the advertised employment period to be appointed to this role. Ongoing positions are only available to Australian/New Zealand citizens or Australian Permanent Residents. Preferred applicants are required to undergo mandatory pre-employment screening, which includes a national criminal history check, right to work verification, qualification checks, statutory declaration disclosing any previous misconduct investigations and declaration of private interests.

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Executive Director of Operations, Digital Commerce Organization

Lenovo · Posted 1 days ago

Australia Adzuna Australia

About the role

Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked 153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements The Executive Director, Digital Commerce Operations (COO) is responsible for building and leading the operating engine of Lenovo's Digital Commerce organization. This executive will oversee business performance, analytics, product and category management, customer care, sales transformation, business management systems, and strategic planning to drive growth, operational excellence, and customer outcomes globally. As a key member of the Digital Commerce leadership team, the COO connects strategy to execution by establishing the processes, insights, governance, and accountability needed to scale a high-performing global digital business. The role serves as a critical partner to commercial, product, finance, HR, and regional leaders, ensuring decisions are data-driven, resources are aligned to priorities, and business results are achieved. Key Responsibilities: Global Analytics & Growth Science Lead global analytics, business intelligence, reporting, and growth science capabilities. Establish a consistent framework for measuring business performance and create a single source of truth for key metrics. Leverage data, experimentation, predictive analytics, and AI-driven insights to improve conversion, revenue growth, customer experience, and retention. Partner across Digital Commerce leadership to ensure analytics investments support business and platform priorities. Product & Category Management Lead Global Product and Category Management across Digital Commerce. Define global standards for assortment strategy, merchandising, product presentation, and category performance. Use customer, market, and performance insights to improve discoverability, conversion, and revenue outcomes while ensuring alignment between global strategy and local execution. Sales & Customer Transformation Lead the transformation of the Inside Sales operating model, including capabilities, technology, talent strategy, and performance management. Oversee the global Customer Care organization, advancing self-service, automation, AI-enabled support, and customer experience improvements. Strengthen the connection between customer engagement, sales effectiveness, loyalty, retention, and commercial performance. Business Performance & Strategic Planning Own the Digital Commerce Business Management System (BMS), including operating cadence, governance, performance reviews, and decision-making forums. Establish clear accountability, performance standards, and mechanisms to identify and address performance gaps. Lead annual planning processes in partnership with Finance and business leaders, translating strategic priorities into operating plans, investment decisions, and measurable outcomes. Serve as a key operating partner on budget management, resource allocation, productivity initiatives, and business performance. Leadership & Cross-Functional Impact The COO will serve as a senior integrator across the Digital Commerce organization, partnering closely with Worldwide and Geo leaders, Product, Platform, Finance, HR, and Sales teams. This leader will align stakeholders around common priorities, remove barriers to execution, drive organizational effectiveness, and foster a culture of accountability, speed, continuous improvement, and fact-based decision-making. Basic Qualifications: Bachelor's degree or equivalent work experience 10 years of leadership experience within eCommerce, digital, technology, retail, or other highly data-driven organizations. Experience leading global business operations, transformation initiatives, or large-scale performance management functions. Preferred Qualifications: Strong business, analytical, and financial acumen with the ability to translate insights into measurable business outcomes. Experience leading complex, cross-functional organizations in matrixed environments. Demonstrated success driving operational excellence, sales transformation, customer experience improvements, analytics, or digital business growth. Exceptional executive communication, stakeholder management, and change leadership capabilities. Leadership Profile The ideal candidate is a strategic and operational leader who combines vision with disciplined execution. They thrive in complex environments, influence across organizational boundaries, create clarity and accountability, embrace change, and continuously simplify processes to focus teams on the highest-value opportunities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations : * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville Go back Apply If you require an accommodation to complete this application, please contact [email protected]

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Senior Director - Operations - Melbourne

DP World · Posted 4 days ago

Kensington, Melbourne Adzuna Australia

About the role

Description About the role Are you a senior operations leader who knows how to bring people together, lead complex operations and deliver strong business results? DP World is looking for a strategic and results driven Senior Director of Operations s to lead our Melbourne Terminal, ensuring exceptional operational performance, safety, financial outcomes and workforce leadership in a fast-paced, 24/7 environment. This is a key leadership role for someone who can balance the demands of a complex, high-volume operation with broader commercial objectives, while fostering strong relationships with unions and key industry stakeholders, while creating a culture where people, performance and safety go hand in hand. Key Accountabilities – Provide strategic leadership of terminal operations, ensuring safe reliable and efficient performance across all rail activities. Deliver sustainable operational and financial outcomes through effective performance optimisation, resource management, and cost discipline. Lead industrial and employee relations, maintaining constructive relationships with the relevant unions and workforce stakeholders to enable meaningful engagement and effective negotiation. Develop and empower leaders and teams, fostering a culture of accountability, engagement and a high-performance. Strengthen relationships with customers, shipping lines, port authorities, and internal stakeholders to enhance service delivery and commercial outcomes. Drive a culture of safety, continuous improvement, and operational excellence throughout the Terminal. Qualifications, Skills, and Experience required: Extensive senior leadership experience in stevedoring, logistics or a similar operational environment, ideally within large-scale, 24/7 operations. Demonstrated success leading large and diverse teams, developing leaders, and delivering operational results. Strong industrial and employee relation expertise with experience managing a highly unionised workforce and navigating complex workforce matters. Proven commercial and financial acumen, including accountability for P&L performance, cost management, and business growth. Exceptional stakeholder management with the ability to influence, negotiate and build trusted relationships across a diverse range of internal and external business partners. A strategic and practical, people focused leadership style with a strong commitment to safety, people, customers and continuous improvement. If you are an experienced operational leader looking to make a real impact on people, operations and business performance, we would encourage you to apply. About DP World DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door. In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. LI-SK3

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Senior Director - Operations - Melbourne

DP World · Posted 5 days ago

West Melbourne, Melbourne Adzuna Australia

About the role

Description About the role Are you a senior operations leader who knows how to bring people together, lead complex operations and deliver strong business results? DP World is looking for a strategic and results driven Senior Director of Operations s to lead our Melbourne Terminal, ensuring exceptional operational performance, safety, financial outcomes and workforce leadership in a fast-paced, 24/7 environment. This is a key leadership role for someone who can balance the demands of a complex, high-volume operation with broader commercial objectives, while fostering strong relationships with unions and key industry stakeholders, while creating a culture where people, performance and safety go hand in hand. Key Accountabilities – Provide strategic leadership of terminal operations, ensuring safe reliable and efficient performance across all rail activities. Deliver sustainable operational and financial outcomes through effective performance optimisation, resource management, and cost discipline. Lead industrial and employee relations, maintaining constructive relationships with the relevant unions and workforce stakeholders to enable meaningful engagement and effective negotiation. Develop and empower leaders and teams, fostering a culture of accountability, engagement and a high-performance. Strengthen relationships with customers, shipping lines, port authorities, and internal stakeholders to enhance service delivery and commercial outcomes. Drive a culture of safety, continuous improvement, and operational excellence throughout the Terminal. Qualifications, Skills, and Experience required: Extensive senior leadership experience in stevedoring, logistics or a similar operational environment, ideally within large-scale, 24/7 operations. Demonstrated success leading large and diverse teams, developing leaders, and delivering operational results. Strong industrial and employee relation expertise with experience managing a highly unionised workforce and navigating complex workforce matters. Proven commercial and financial acumen, including accountability for P&L performance, cost management, and business growth. Exceptional stakeholder management with the ability to influence, negotiate and build trusted relationships across a diverse range of internal and external business partners. A strategic and practical, people focused leadership style with a strong commitment to safety, people, customers and continuous improvement. If you are an experienced operational leader looking to make a real impact on people, operations and business performance, we would encourage you to apply. About DP World DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door. In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. LI-SK3

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Director, Integrity Operations

Integrity Oversight Victoria · Posted 5 days ago

Victoria, Australia Adzuna Australia

About the role

Director, Integrity Operations Are you a strategic leader driven by integrity, accountability and public trust? This is a rare opportunity to help shape Victoria’s integrity system and make a meaningful difference on matters of significant public interest. With a unique and evolving oversight remit, Integrity Oversight Victoria offers an exceptional opportunity to influence systemic improvements, strengthen accountability and help maintain public confidence in Victoria’s integrity framework. Make your mark. Lead the work that matters. Help shape a stronger integrity system for Victoria. The opportunity As Director, Integrity Operations, you will lead IOV's complaints, investigations, inspections, monitoring and intelligence functions, overseeing highly sensitive and complex matters. Working closely with the Chief Integrity Inspector and the Chief Executive Officer & General Counsel, you will provide strategic direction, exercise sound judgement and deliver trusted advice on issues that demand the highest standards of integrity and professionalism. You will drive operational excellence, identify emerging risks and opportunities, and translate complex oversight activities into meaningful, system-wide improvements. This is more than an operational leadership role. It is an opportunity to influence outcomes, shape practice and strengthen the integrity system for the benefit of all Victorians. What you'll bring You are an accomplished leader who combines strategic thinking with operational insight and has the confidence to navigate sensitive issues, provide authoritative advice and lead teams through competing priorities. You will bring strategic leadership, sound judgement, stakeholder engagement, collaborative influence and systems thinking to our organisation. Most importantly, you will bring a strong sense of integrity and accountability with an unwavering commitment to ethical leadership and professional standards. Why join IOV? You will join a collaborative executive leadership team united by a strong commitment to Victoria's integrity system and matters of public interest. You will have the opportunity to: Lead multiple critical oversight functions with a unique and evolving remit. Influence systemic improvements across Victoria's integrity system. Provide trusted advice on matters subject to agency, public and parliamentary scrutiny. Strengthen accountability, operational effectiveness and public confidence. How to apply Please click the “Apply now” button on this advertisement and ensure that your application includes the following to be given full consideration: resume covering letter of no more than 3 pages in total demonstrating your suitability for the position including addressing the Key Selection Criteria . Closing date for applications is 11.59pm, Sunday 8 November 2026. Other relevant information: For further information regarding Integrity Oversight Victoria please visit our website at www.integrityoversight.vic.gov.au For enquiries regarding the position please phone the contact person listed in the position description. Integrity Oversight Victoria values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such, Integrity Oversight Victoria will make reasonable adjustments for applicants with disabilities. Employment of successful candidates will be subject to: Reference checks, completion of a pre-employment misconduct screening declaration and consent form, and a pre-employment criminal record check. Undertaking an oath or affirmation as prescribed in Section 30 of the Integrity Oversight Victoria Act 2011 . A Negative Vetting 1 security clearance is mandatory and will be required to be obtained once engaged and maintained for the duration of employment with Integrity Oversight Victoria. Inte grity Oversight Victoria is committed to maintaining the privacy of personal information. Personal information received during the recruitment process will be managed in accordance with the Privacy and Data Protection Act 2014 . Integrity Oversight Victoria recruitment processes include considering and responding to your job application. In some circumstances, to assess your suitability for the role, we may seek to contact one or more referees who are not specified in your application. Any proposal to contact an unspecified referee will be discussed with you first and your consent will be sought before doing so. A failure by you to provide consent to contact unspecified referees may, in some circumstances, result in your application not being considered further. You may request access to your personal information by contacting Integrity Oversight Victoria.

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Assistant Director, Customer Operations

Best Practice Software Pty · Posted 5 days ago

Gooburrum, Bundaberg Surrounds Adzuna Australia

About the role

At Best Practice Software, our vision is communities connected with care . We’re achieving this through our mission to build a culture people love , where: we value customers, we work together for success, we are accountable for our actions, we innovate for the future, and we celebrate diversity and inclusion. If you share our vision and values, please consider this exciting career opportunity to join our growing team in Bundaberg, Queensland. You’re unique, and we value that. As an Assistant Director, Customer Operations , we’ll call on your unique talents, skills, expertise, and experience to: Lead the Account Management and Customer Experience streams, setting clear priorities, coaching your leaders and building a team culture people love. Shape and drive strategy for sales and account growth, using customer insights and segmentation to find the best opportunities to grow and keep our customers. Oversee complex sales from first enquiry through to proposal, deployment and follow up, so every customer has a seamless and personal experience. Act as a senior escalation point for key customers and build strong, lasting relationships with stakeholders inside and outside the business. Partner with the Director to plan for the future, manage resources and performance, and champion quality, knowledge and continual improvement across the directorate. We believe our ideal applicant will demonstrate the following attributes: Significant experience leading leaders, with a track record of building high performing, engaged teams. Strategic thinking: you can see the bigger picture, set long term direction and turn it into practical plans. Strong commercial awareness and experience in sales, account management or customer experience. Confidence managing complex stakeholder relationships and negotiating good outcomes when things get tricky. A coaching style of leadership that grows people, celebrates wins and encourages curiosity and continuous learning. Honesty, accountability and reliability, with a genuine commitment to living our values. Adaptability and calm under pressure, with the ability to juggle priorities and meet deadlines. A drive to keep learning and an ambition to step up to an Executive role. Experience in health technology or the Australasian health sector is a big plus. What’s in it for you? Market-leading benefits that make us a proven local employer of choice. Flexible work arrangements that help you strike the right career balance. Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities. Belong as part of a dynamic and highly supportive team with a strong dedication to the mission. Enrich your experience by supporting our frontline healthcare heroes across Australasia. Our team members enjoy exclusive access to our brilliant B-Perks Program , offering great rewards like birthday leave, an annual health and wellbeing bonus, and sponsored rewards to recognise outstanding contributions. You’ll also access our leadership development program and learning opportunities across our group of businesses and enjoy the freedom and flexibility to work as you work best. We offer purpose and impact, an inclusive culture, a connected workforce, transparent leadership, and growth and belonging. How can we get this ball rolling? To start a conversation on your fit within our team, we recommend you provide us with: a capability statement/cover letter highlighting your experience and how you meet our requirements; and an updated copy of your resume. Your new career starts here. For more information on this role, please contact Melissa Dobell on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you’re ready to soar to new heights, then click the button to ‘Apply’ for this job. Only applicants who are required to be interviewed will be contacted upon submission of this application.

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Director - Program Operational Continuity (SO3)

Chandler Macleod · Posted 5 days ago

Berrinba, Brisbane Adzuna Australia

About the role

Director – Program Operational Continuity (SO3) Department of Primary Industries (DPI) | Berrinba, QLD $115 - $125 per hour Super 6-Month Contract | Flexible Working Arrangements An exciting opportunity exists for an experienced senior leader to join the National Fire Ant Eradication Program (NFAEP) within the Department of Primary Industries (DPI) . This high-impact leadership role will be responsible for driving operational continuity across facilities, fleet, logistics, data, and digital services while shaping the Program's long-term operational footprint through to 2032. The Opportunity As the Director – Program Operational Continuity, you will provide strategic leadership across critical business functions that enable one of Queensland's most significant biosecurity programs. Working closely with executive stakeholders, you will lead the development and delivery of a comprehensive Strategic Estate Plan, ensuring the program's operational infrastructure remains sustainable, efficient, and fit-for-purpose as operational requirements evolve. Key Responsibilities Lead facilities, fleet, logistics, data and digital solution functions across the program footprint. Develop and deliver a long-term Strategic Estate Plan through to 2032. Drive operational excellence, continuous improvement, and high-performance outcomes. Provide executive-level advice on complex operational and strategic issues. Build strong partnerships across government and corporate service providers. Lead teams through change while ensuring critical operational capability is maintained. About You You are a proven senior leader with experience managing large-scale operational services in complex environments. You bring strong strategic planning capabilities and can confidently navigate competing priorities while delivering practical, sustainable solutions. Essential Requirements Demonstrated leadership experience in the strategic management of facilities, fleet and logistics functions. Strong stakeholder engagement and executive influencing skills. Experience developing and implementing strategic plans in complex organisations. Current unrestricted C Class Driver Licence. Highly Regarded Relevant tertiary qualifications in a related discipline. Experience in strategic planning, program delivery, project management or operational transformation. Exposure to biosecurity, emergency response, or large-scale operational environments. What's On Offer? Competitive hourly rate of $115 - $125 per hour plus super (negotiable) Flexible working arrangements Opportunity to influence a major Queensland Government program Senior leadership role with significant strategic impact Supportive and collaborative executive environment Berrinba location If you are an accomplished leader with a track record of delivering strategic operational outcomes and enjoy working in fast-paced environments where your contribution makes a real difference, we'd love to hear from you. Apply now or contact Pierre for a confidential discussion.

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Director School Business Operations

University of Melbourne · Posted 5 days ago

Parkville, Upper Hunter Adzuna Australia

About the role

Role type: Full time, Continuing Faculty: Faculty of Medicine, Dentistry and Health Sciences School: Office of the Chief Operating Officer Salary: Senior Manager 2 salary package including 17% super F aculty-wide operations leadership. Join us to design and lead a scalable school operations model that enables outstanding teaching and research. Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website . Your next career opportunity In this newly created senior role, you will lead a unified school operations model across the Faculty of Medicine, Dentistry and Health Sciences. Through a high-performing network of School Managers , you will ensure seamless service delivery in support of the academic mission. What you will deliver : Lead the evolution of a coordinated school operations model across all MDHS Schools. Align School Managers as a cohesive leadership group with shared standards, accountability and priorities. Redefine interfaces between Schools, Faculty and Shared Services to reduce duplication and enable integrated end-to-end support. Embed data-driven continuous improvement, using experimentation and stakeholder insight to refine services and respond to needs. Foster a culture of distributed decision-making, building capability and governance that supports sustainable operational performance. You may be a great fit if you : Bring extensive experience leading complex, multi-site or distributed operations or professional services environments. Demonstrate success aligning dispersed teams into coordinated, high-performing networks with shared goals and standards. Operate confidently with influence rather than formal authority, building trust and alignment across diverse stakeholders. Apply strong analytical judgement to complex operational challenges, designing practical, sustainable solutions in constrained environments. Balance strategic planning capability with a hands-on approach to implementation, delivery and continuous improvement. Value collaborative leadership, coaching others to take ownership, make decisions and deliver outcomes close to operations. For further information please refer to the attached PD. What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment , including: Build future financial security with 17% superannuation Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning Progressive, considerate leave provisions to empower your work-life balance and well-being , including leading parental leave, gender affirmation leave and cultural leave Salary packaging and access to a range of discounted services including Bupa health insurance , and access to un ique cultural and recreational benefits such as discounts for the Melbourne Theatre Company Health and well-being services including a leading Employee Assistance Program For more information check out our benefits page! Your new team – “ Faculty of Medicine, Dentistry and Health Sciences ” Your new team sits within the Faculty of Medicine, Dentistry and Health Sciences, Australia’s leading faculty for clinical, pre-clinical and health sciences. You will join a large, collaborative community spanning six schools, research institutes and major health service partners. Together, we support thousands of staff and students, advancing education, research and practice that improves community health outcomes. Be Yourself The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb . We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process . Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians . Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff. Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected] . Application essentials: Visit "apply with us" to learn more about the process , including tips and FAQs . You must have current valid work rights for Australia. Visa sponsorship is not available for this role. A Working with Children Check is for all positions. If successful, we will guide you through the process and reimburse you. Please upload your resume and a cover letter outlining your interest and experience as part of the application process . Want to know more? For queries related to this specific position, contact Belinda Robinson at [email protected] For questions related to our recruitment process email Shabon Nawabi at [email protected] For recruitment adjustments contact Kim Groizard on 61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments'). Apply today , and join a community that’s shaping the future. Applications close: ​ Tuesday 23rd June 2026 at 1:55 PM ; Melbourne time zone. Position Description: PD - JR-014542 Director School Business Operations.pdf PD - JR-014542 Director School Business Operations.docx

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AFFIRMATIVE MEASURES - FRONTLINE DIRECTORS, OPERATIONS

Climate Change Authority · Posted 6 days ago

Alice Springs Area, Darwin Region Adzuna Australia

About the role

Ongoing and non-ongoing opportunities | Affirmative Measures – First Nations Lead from the front. Shape outcomes. Make a lasting difference for First Nations Communities . Are you an experienced First Nations leader ready to take on a critical executive leadership role? AHL is seeking capable and decisive leaders to take on the role as an Executive Level 2 (EL2) Frontline Director. These are pivotal positions with responsibilities for leading complex service delivery operations, setting direction for regional teams and ensuring that AHL’s hostel network delivers safe, effective and culturally responsive services to clients and communities. As a Frontline Director, you will lead from the front in a dynamic and often challenging environment. You will be required to make sound and timely decisions, navigate complex operational and people matters, manage competing priorities and take accountability for outcomes. You will work across regional boundaries, providing leadership and direction where it is needed most, while building strong relationships with First Nations communities and key stakeholders. These roles require more than operational oversight. They call for leaders who can bring clarity and direction to complex situations, exercise sound judgement, build organisational capability and drive outcomes that make a genuine difference to people and communities. About the roles As a Frontline Director, you will provide critical executive leadership across AHL’s hostel network, translating organisational priorities into effective regional operations and ensuring the network responds to changing business and community needs. You will be accountable for regional performance and service delivery, leading through complexity, addressing significant operational and workforce issues, and working with senior leaders to strengthen the overall performance of our hostel network. Key responsibilities include: Setting direction and taking accountability for operational performance, service delivery and outcomes. Making sound decisions in complex and sensitive situations, managing risks and competing priorities. Leading workforce performance, capability and accountability, including through periods of change. Managing complex client matters and ensuring services are safe, effective and culturally responsive. Building trusted relationships with First Nations communities and key stakeholders to inform decisions and improve outcomes. Driving continuous improvement and collaborating across the network to maintain service continuity and respond to emerging needs. These roles require visible, engaged leadership and a willingness to travel to support your region or provide temporary coverage in other regions where necessary. What we are looking for We are seeking experienced leaders who demonstrate: A strong record of leading complex operations, settling direction and delivering outcomes. Sound judgement and decision-making in challenging, sensitive or high-pressured environments. The ability to lead through others, build capability and foster culture of accountability and high performance. Strong strategic thinking, risk management and problem-solving skills. Highly developed stakeholder engagement and influencing skills, including the ability to build trusted relationships with First Nations communities. A commitment to culturally responsive service delivery and continuous improvement. You will bring the leadership presence, resilience and integrity to take ownership of complex issues, lead from the front and deliver outcomes for clients, staff and communities. Prior to engagement, the successful applicant will be required to: provide an Australian Citizenship document (e.g. birth certificate or passport); undergo a satisfactory National Criminal History Check; meet the fitness for duty requirements meet and satisfy the Affirmative Measures - First Nations eligibility requirements For new APS employees, a six-month probationary period will apply. Employment Opportunities AHL is seeking to establish and maintain a merit pool of suitable candidates for both ongoing and non-ongoing opportunities. Ongoing opportunities: The recruitment process will support potential appointments to current and future ongoing vacancies, subject to business requirements and the selection process. Non-ongoing opportunities: We are also seeking through this process suitably qualified candidates also for temporary vacancies, including short-term backfill and leave relief. Opportunities will vary in duration and location according to business needs. This recruitment is being conducted under Affirmative Measures – Indigenous provisions . First Nations leadership, knowledge and perspectives are importing to building trusted community relationships and delivering culturally responsive services. We encourage eligible Aboriginal and Torres Strait Islander peoples with the leadership experience and capability to succeed in these roles to apply. How to apply Submit your completed application pack through to [email protected] before Sunday, 8 November at 11:59pm AEDST. As part of your application pack you are required to provide the following documents: Complete the application form , available from our website Work with us | Aboriginal Hostels Limited Your resume ( maximum three pages ) The statement of claims (imbedded in the application form) should be a maximum of two pages addressing the key responsibilities and capabilities . Include your name and the job reference (VN-0773890) in the subject of your email. You may also refer to the APSC resource Cracking the Code for further guidance and assistance on applying for jobs in the Australian Public Service.

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Sales & Operations Director

Employee Matters · Posted 6 days ago

Sydney, Sydney Region Adzuna Australia

About the role

22nd October, 2026 Who is TalentGo? TalentGo (talentgo.com.au) is a funded, demand-led recruitment solutions enterprise established to address Australia’s persistent labour shortages. By bridging the gap between Australian employer demand and pre-vetted local and global candidate pools, the business delivers targeted talent acquisition for hard-to-fill vacancies. TalentGo operates through an integrated partner ecosystem; combining established offshore sourcing infrastructure with accredited onshore migration legal specialists; to provide streamlined, fully compliant recruitment solutions. Sydney based. The Opportunity At TalentGo, you will drive every facet of the business from day one. This is a high-accountability, high-growth opportunity designed to stretch your capabilities, offer exceptional rewards, and provide a direct trajectory to the CEO seat. The Sales & Operations Director - Recruitment and Talent Sourcing will be based in Sydney and report to the Board, your responsibilities will include: Strategy: Partner with the Board to shape long-term strategic growth, unlock new revenue streams and deliver transparent operational, financial and risk reporting. Business Development & Market Growth: Design and execute hands-on sales, marketing and channel strategies to build employer demand, establish client relationships and drive revenue. End-to-End Recruitment & Candidate Care: Lead local and global talent sourcing operations, establishing a strong candidate database and supporting placed candidates to ensure successful community assimilation in Australia. Financial Management & P&L: Own P&L performance, including hands on budgeting, pricing and cash flow oversight in close partnership with the outsourced CFO to achieve self-funding sustainability. Partner & Stakeholder Management: Direct external partner contracts (including migration legal, global sourcing and IT/AI providers), ensuring strict SLA compliance, quality control and strong stakeholder relationships. Operational Setup & Process Control: Establish documented workflows, implement reporting metrics and ensure full compliance with all legal, regulatory and contractual obligations (within Australia). Administration & Team Leadership: Personally manage day-to-day administrative tasks during the initial startup phase, progressively hiring, onboarding and leading internal staff as operations scale. The Person You’re goal-oriented, you have a strong sense of urgency and it’s in your nature to build and scale. Taking a startup recruitment venture to market is a rare challenge, which means your passion for driving sales, your ability to operate without corporate hand-holding and your continuous focus on commercial excellence will ensure your success in this new role. We are looking for: Recruitment (or Industry) Sector Credibility: Senior commercial or operational leadership in recruitment, staffing, contractor management or adjacent regulated services. "Built-and-Scaled" Operator Mindset: Direct track record of taking an early-stage business or business unit through rapid growth, establishing operating rhythms, scorecards and systems without relying on corporate infrastructure. Consultative B2B Sales Drive: Exceptional hunter mindset, personally pitching business owners/executives, converting workforce challenges into paid engagements and originating job orders from scratch. Commercial & Financial Acumen: Full P&L ownership, including budgets, forecasts, pricing, cash flow and margin management across partner cost structures. Partner & Stakeholder Leadership: Ability to align boards, shareholders, offshore sourcing partners, legal providers and clients, resolving operational issues directly and constructively. Governance, Risk & Compliance Literacy: Comfortable operating in regulated environments, maintaining contractual rigor and reporting candidly to the Board on finance, risk and compliance. People-First, Performance-Driven Leadership: Ability to build trust and a healthy culture while setting clear accountabilities, expectations and addressing underperformance. Tech & Systems Fluency: Hands-on experience implementing CRM’s, recruitment platforms or workflows, using data to drive operational efficiency and scale. Resilience & Learning Agility: Humble, adaptable and able to pivot quickly based on market evidence. Eager to handle ground level execution while comfortably navigating uncertain or rapidly changing environments. If you’re not afraid to roll up your sleeves, leverage your own networks and are passionate about leading a company that is agile, hungry and primed for disruption, then apply now. For candidates who progress through our screening process, we are obliged to ensure that all candidates have the necessary legal right to work in Australia. We will require you to provide evidence prior to an interview.

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Director Operations - Regional North

NSW Department of Customer Service · Posted 7 days ago

West Ballina, Ballina Area Adzuna Australia

About the role

Lead regulatory operations across our Regional North directorate and help create safer, healthier workplaces Ongoing, full-time – Public Service Senior Executive Band 1 Ability to choose work location across multiple office locations including Gosford, Newcastle, Port Macquarie, Coffs Harbour, Ballina, Narrabri, Tamworth Regular travel across the Regional North office locations is required, including attendance at offices and operational worksites. The role also requires routine attendance at SafeWork NSW's central offices in Haymarket and Parramatta. Total Remuneration Package starting from $255,301, including superannuation. Lead where safety, compliance and community outcomes intersect Every worker deserves to return home safely. As Director Operations (Regional North), you will lead SafeWork NSW's regulatory presence across our Regional North areas overseeing a large and diverse portfolio of education, compliance and harm prevention activities. The region spans major coastal and regional areas, including Gosford, Newcastle, Port Macquarie, Coffs Harbour, Ballina, Tamworth, Narrabri and surrounding communities, requiring strong leadership across a broad and diverse operating environment. You will guide multidisciplinary teams delivering inspections, audits, compliance initiatives and targeted interventions across a broad range of industries and workplace risks. This is a significant executive leadership role where you will combine operational excellence, regulatory leadership and strategic influence to drive safer workplaces and stronger compliance outcomes across the region. In this role you will: Lead regional regulatory operations across a diverse and geographically dispersed area Drive risk-based, intelligence-led compliance and harm prevention programs Oversee proactive inspections, audits, education and enforcement activities Build strong partnerships with industry, government agencies, worker representatives and regional communities Respond to emerging risks, complex operational issues and priority workplace safety challenges Influence strategic regulatory outcomes through collaboration across SafeWork NSW and partner agencies Lead and develop high-performing teams while fostering a positive, accountable and inclusive culture Provide authoritative advice on operational, regulatory and workplace safety matters to senior leaders and government stakeholders What you'll bring We're seeking an experienced executive leader who can deliver results in complex operational environments and lead large teams through change and competing priorities. You will bring: Proven senior leadership experience with responsibility for operational delivery at scale Strong experience leading teams in regulatory, compliance, enforcement, operational or service delivery environments Exceptional stakeholder engagement and influencing capability across government, industry and community sectors Demonstrated ability to use data, intelligence and risk insights to inform decision-making Experience leading through complexity, managing competing priorities and allocating resources effectively A collaborative leadership style that builds trust, accountability and performance Highly regarded (but not essential): Experience within a regulator, compliance or enforcement agency Experience leading geographically dispersed teams Knowledge of risk-based regulatory frameworks, compliance programs or harm prevention initiatives Ready to make a impact? This is a rare opportunity to lead large-scale regulatory operations while delivering meaningful outcomes for workers, businesses and communities across our Regional North areas Apply with your resume and a short cover letter as a single document. Please include your cover letter as the first page of your resume, outlining your leadership experience and the impact you've delivered. Why join SafeWork NSW? SafeWork NSW is the state's work health and safety regulator, working to prevent workplace fatalities, injuries and illness. As part of SafeWork NSW's leadership team, you will play a critical role in shaping regulatory outcomes across Northern NSW while contributing to the organisation's broader transformation as a modern, intelligence-led regulator. You'll be part of an organisation committed to: Saving lives and preventing workplace harm Delivering modern, risk-based regulation Supporting regional communities and businesses Building strong partnerships to improve safety outcomes Creating an inclusive and high-performing workplace Closing Date: Tuesday 3rd November 2026 [11:59pm] Click Here to access the Role Description . For enquiries relating to recruitment please contact Caitlin Birrell via [email protected]. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Click here to view our approach on the use of AI in recruitment. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Tuesday 3rd November 2026 [11:59pm] Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected] . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

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Director Operations - Regional North

NSW Department of Customer Service · Posted 7 days ago

Ballina Area, Lismore Region Adzuna Australia

About the role

Lead regulatory operations across our Regional North directorate and help create safer, healthier workplaces Ongoing, full-time – Public Service Senior Executive Band 1 Ability to choose work location across multiple office locations including Gosford, Newcastle, Port Macquarie, Coffs Harbour, Ballina, Narrabri, Tamworth Regular travel across the Regional North office locations is required, including attendance at offices and operational worksites. The role also requires routine attendance at SafeWork NSW's central offices in Haymarket and Parramatta. Total Remuneration Package starting from $255,301, including superannuation. Lead where safety, compliance and community outcomes intersect Every worker deserves to return home safely. As Director Operations (Regional North), you will lead SafeWork NSW's regulatory presence across our Regional North areas overseeing a large and diverse portfolio of education, compliance and harm prevention activities. The region spans major coastal and regional areas, including Gosford, Newcastle, Port Macquarie, Coffs Harbour, Ballina, Tamworth, Narrabri and surrounding communities, requiring strong leadership across a broad and diverse operating environment. You will guide multidisciplinary teams delivering inspections, audits, compliance initiatives and targeted interventions across a broad range of industries and workplace risks. This is a significant executive leadership role where you will combine operational excellence, regulatory leadership and strategic influence to drive safer workplaces and stronger compliance outcomes across the region. In this role you will: Lead regional regulatory operations across a diverse and geographically dispersed area Drive risk-based, intelligence-led compliance and harm prevention programs Oversee proactive inspections, audits, education and enforcement activities Build strong partnerships with industry, government agencies, worker representatives and regional communities Respond to emerging risks, complex operational issues and priority workplace safety challenges Influence strategic regulatory outcomes through collaboration across SafeWork NSW and partner agencies Lead and develop high-performing teams while fostering a positive, accountable and inclusive culture Provide authoritative advice on operational, regulatory and workplace safety matters to senior leaders and government stakeholders What you'll bring We're seeking an experienced executive leader who can deliver results in complex operational environments and lead large teams through change and competing priorities. You will bring: Proven senior leadership experience with responsibility for operational delivery at scale Strong experience leading teams in regulatory, compliance, enforcement, operational or service delivery environments Exceptional stakeholder engagement and influencing capability across government, industry and community sectors Demonstrated ability to use data, intelligence and risk insights to inform decision-making Experience leading through complexity, managing competing priorities and allocating resources effectively A collaborative leadership style that builds trust, accountability and performance Highly regarded (but not essential): Experience within a regulator, compliance or enforcement agency Experience leading geographically dispersed teams Knowledge of risk-based regulatory frameworks, compliance programs or harm prevention initiatives Ready to make a impact? This is a rare opportunity to lead large-scale regulatory operations while delivering meaningful outcomes for workers, businesses and communities across our Regional North areas Apply with your resume and a short cover letter as a single document. Please include your cover letter as the first page of your resume, outlining your leadership experience and the impact you've delivered. Why join SafeWork NSW? SafeWork NSW is the state's work health and safety regulator, working to prevent workplace fatalities, injuries and illness. As part of SafeWork NSW's leadership team, you will play a critical role in shaping regulatory outcomes across Northern NSW while contributing to the organisation's broader transformation as a modern, intelligence-led regulator. You'll be part of an organisation committed to: Saving lives and preventing workplace harm Delivering modern, risk-based regulation Supporting regional communities and businesses Building strong partnerships to improve safety outcomes Creating an inclusive and high-performing workplace Closing Date: Tuesday 3rd November 2026 [11:59pm] Click Here to access the Role Description . For enquiries relating to recruitment please contact Caitlin Birrell via [email protected]. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Click here to view our approach on the use of AI in recruitment. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Tuesday 3rd November 2026 [11:59pm] Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected] . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process

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Assistant Director, Objective Operations Full-time Permanent

ACT Government · Posted 7 days ago

Australian Capital Territory, Australia Adzuna Australia

About the role

Do you enjoy leading people, improving business systems and working with a wide range of stakeholders? We are looking for an Assistant Director to lead the day-to-day operation and continuous improvement of the ACT Government's electronic document and records management system, Objective. In this role, you will lead a small team, manage relationships with customers and vendors, oversee system performance and support the delivery of enhancements and new capabilities. You will play an important role in ensuring government information is managed securely, effectively and in line with legislative requirements. We are seeking a collaborative, highly organised and proactive leader with strong stakeholder management skills and experience supporting complex business systems. Experience with electronic document and records management systems will be highly regarded. This is an excellent opportunity to contribute to whole of government digital services while working in a supportive, flexible and inclusive environment. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply. Eligibility/Other requirements: The successful applicant will be required to undergo a National Police Check and maintain a security clearance. Australian Citizenship is required. Notes: A Merit Pool will be established from this selection process and will be used to fill similar vacancies over the next 12 months. Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, flexible start, and finish times. How to Apply: Please submit: A curriculum vitae (maximum four pages). A pitch of no more than two pages outlining how your Skills, Experience and Capabilities align with the requirements of the role. Applications should be submitted via the Apply Now button below. Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service. The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal . LI-DNI

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Director - Program Operational Continuity (SO3)

Kingston Human Capital · Posted 8 days ago

East Brisbane, Brisbane Adzuna Australia

About the role

Your New Role Kingston Human Capital are supporting the Department of Primary Industries (DPI) to appoint a Director – Program Operational Continuity (SO3) as part of the National Fire Ant Eradication Program. Working within NFAEP, you will lead teams that provides facilities, fleet and logistics, data and digital solutions across the Program. As the Program progresses the eradication band inward, the depot footprint is being continually reviewed to ensure it aligns with operational requirements, workforce locations, lease arrangements and safety considerations. You will be an experienced leader who can work closely with the Operations executives, to lead a critical review of the Program’s depot footprint and establish a detailed estate plan to see the Program through to 2032. As part of this opportunity, you will be responsible for: Provide strategic leadership of the Program’s digital data solutions, facilities, fleet and logistics functions. Driving a high-performing workforce and enabling effective responses to emerging challenges and opportunities. Strategically leading the design and delivery of the Program’s Strategic Estate Plan, ensuring a sustainable and fit-for-purpose operational footprint through to June 2032. Driving a culture of performance and service excellence, accountability, continuous improvement and alignment with Queensland Public Sector values. Developing collaborative relationships with other business units in the Department and the Business Corporate Partnership to align resources that deliver services throughout Queensland Government. Providing executive-level advice on complex and emerging issues, exercising sound judgement and influence to balance competing priorities and support organisational decision-making. Directly managing a team of three, with approx. 30 staff across the wider Program Operational Continuity team About You Demonstrated leadership in the strategic management of facilities, fleet and logistics services Demonstrated experience in strategic planning, as well as day-to-day operational leadership Capable of delivering sustainable, fit-for-purpose operational solutions in complex and rapidly changing environments. A current unrestricted ‘C’ class driver’s licence Ability to successfully complete a Criminal History Check Previous experience in a similar role within Government would be highly desirable, but not essential. An understanding of biosecurity response activities will be highly regarded. Benefits for You Initial contract to 8 June 2027, with potential extension Early-mid November start date $120 per Hour Superannuation (negotiable) 36.25 hours per week, Monday to Friday Berrinba office based, with hybrid flexible work arrangements Weekly pay cycles No payroll fees/deductions Support of Kingston Human Capital throughout your engagement Next Steps Click APPLY NOW and upload your CV (MS Word preferred) We actively encourage the use a Cover Letter to highlight your relevant skills and experience aligning to the role. Confidential enquiries can be directed to: James Flanagan Manager – Government & Public Sector [email protected] 0499 040 756 Kingston Human Capital specialises in recruitment for the Queensland Government and Public Sector. We encourage and welcome applications from people with disability, First Nations peoples, those from the LGBTIQA community, people from culturally and linguistically diverse backgrounds, those in the veteran community and mature age people. If this role isn't quite right for you, but you are seeking a similar opportunity, reach out for a confidential discussion about your career.

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Executive Director, Operational Support Services

Northern Territory Government · Posted 9 days ago

Darwin Region, Northern Territory Adzuna Australia

About the role

Provide strategic leadership for the delivery of operational services across the NT Regional Health Service to support delivery of quality health care to Territorians. An Executive contract for up to 4 years may be offered.

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Director Program Operational Continuity

Eden Ritchie Recruitment · Posted 12 days ago

Brisbane, Brisbane Region Adzuna Australia

About the role

6 month role Based in Logan City (flexible work arrangements available) Queensland Government client The successful candidate will lead teams providing facilities, fleet and logistics, data and digital solutions that service the National Fire Ant Eradication Program's full Footprint. As the Program progresses the eradication band inward, the depot footprint is being continually reviewed to ensure it aligns with operational requirements, workforce locations, lease arrangements and safety considerations. You will be an experienced leader who can work closely with the Operations executives, to lead a critical review of the Program's depot footprint and establish a detailed estate plan to see the Program through to 2032. Role responsibilities: Provide strategic leadership of the Program's digital data solutions, facilities, fleet and logistics functions, driving a high-performing workforce and enabling effective responses to emerging challenges and opportunities. Strategically lead the design and delivery of the Program's Strategic Estate Plan, ensuring a sustainable and fit-for-purpose operational footprint through to June 2032. Drive a culture of performance and service excellence, accountability, continuous improvement and alignment with Queensland Public Sector values. Develop collaborative relationships with other business units in the Department and the Business Corporate Partnership to align resources that deliver services throughout Queensland Government. Provide executive-level advice on complex and emerging issues, exercising sound judgement and influence to balance competing priorities and support organisational decision-making. Essential requirements: Demonstrated leadership in the strategic management of facilities, fleet and logistics services, capable of delivering sustainable, fit-for-purpose operational solutions in complex and rapidly changing environments. Licences and registrations: A current unrestricted 'C' class driver's licence Desirable requirements: A relevant tertiary qualification (e.g. Degree, Diploma, Associate Diploma) or equivalent in a field relevant to the role from a recognised tertiary institution. Experience in roles requiring the application of strategic thinking, development of strategic plans and / or Project Planning / Management An understanding of biosecurity response activities and/or experience in applying your capabilities in a response environment will be highly regarded. Closing Date: 29 October 2026 For more information, please contact Angela Anderson at [email protected]

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Director of Operations

Alfred Health · Posted 14 days ago

Australia Adzuna Australia

About the role

Bayside Health Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. Permanent position Full time (76 hours per fortnight) Managers and Administrative Workers Grade 8 (HS8) Located at Paula Fox Melanoma & Cancer Centre (The Alfred) Great staff benefits! The Department The Alfred Cancer program delivers comprehensive cancer care across Alfred Care Group for patients affected by cancer, blood disorders and at the end of life. The program provides quality clinical care for The Alfred Care Group local catchment, throughout Bayside Health catchment and to all Victorians through our state-wide melanoma, haematology and haemophilia services. Alfred Cancer comprises service units providing clinical and research excellence in the fields of medical oncology, radiation oncology, haematology, bone marrow transplant, haemophilia, melanoma and palliative care. Clinical trials are a large focus of The Alfred Cancer program with research embedded in each medical unit. Alfred Cancer also partners with rural and regional centers to deliver clinical trials and research activity across Victoria. The Program has a strong academic focus and a growing research portfolio, supported by strategic partnerships with leading institutions such as Monash University. This includes a dedicated emphasis on nursing research, recognising the vital role of nursing in cancer care and advancing evidence-based practice through academic collaboration. The Role The Strategic role Director of Operations – Alfred Cancer will work in close partnership with the Program Director to lead and coordinate the delivery of safe, high-quality, cost-effective services across the Cancer Program. With operational responsibility for the program’s services, the Director will drive performance, manage budgets and resources, improve patient outcomes, and deliver strategic objectives. Key responsibilities include: Day-to-day operational leadership across cancer services, including delivering performance targets Oversight of quality and patient safety initiatives Financial control and achievement of financial performance targets Strategic and workforce planning Patient and staff experience Collaboration with the Operations Leadership to drive system performance Collaboration across Alfred Health senior management and external partners This is a key leadership role requiring someone with strong clinical governance capability, exceptional communication skills and a proven ability to manage complex health services. A proven track record of building and overseeing high perfroming teams is essential. Qualifications and Experience Required To be successful, you will have: Registration with AHPRA as a clinician (nursing or allied health) A tertiary qualification in healthcare, and preferably a master's qualification in health or business management Demonstrated experience leading large, complex health programs Proven success in operational and strategic planning, financial management, and service improvement A commitment to evidence-based care, research, and innovation Ability to work collaboratively and influence across diverse stakeholder groups Experience in managing complex organisational change Staff Benefits Salary packaging & novated leasing through Maxxia Onsite car & bike parking opportunities, deducted pre-tax *subject to availability Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships) Childcare services at The Alfred managed by KU Children’s Services If applicable, please specify specific requirements that you require in your cover letter or CV. Applications close 11pm AEDT, Thursday 5th November 2026. For enquiries regarding this position, please contact Kerrie Thorn – [email protected] We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad. In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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Director - Operational Risk & Compliance

Ethos Beath Chapman - Australia · Posted 17 days ago

Sydney, Sydney Region Adzuna Australia

About the role

Ethos BeathChapman is partnering with a highly regarded investment and capital management organisation to appoint a Director, Operational Risk & Compliance. This is a newly created leadership role within the second line of defence, offering the opportunity to shape and enhance enterprise-wide risk and compliance capability within a growing and purpose-driven organisation. The role has a particular focus on ensuring that technology, cyber, data and information risks are appropriately governed within the broader operational risk management framework. Working closely with first-line business, operations and technology teams, you will help strengthen risk governance, operational resilience and control effectiveness across the organisation. Key Responsibilities Provide second-line oversight, advice and challenge across operational risk, compliance and resilience activities. Support the development and enhancement of enterprise risk management frameworks, policies and governance arrangements. Partner with business and technology stakeholders to improve risk identification, assessment and treatment processes. Provide oversight of business, cyber, data and information risk management practices from an enterprise risk perspective. Contribute to operational resilience, business continuity and incident management programs. Support the design and implementation of effective risk and compliance controls across key business processes. Deliver risk reporting and insights to executive and board-level stakeholders. Assist with assurance activities, audit remediation and continuous improvement initiatives. Promote a strong risk culture through coaching, stakeholder engagement and practical risk advice. About You We are interested in speaking with risk professionals who bring a balanced background across operational risk, compliance and governance, together with exposure to data, information and cyber risk management. You may currently be working in operational risk, enterprise risk, compliance, operational resilience, internal audit or risk advisory within financial services, funds management, banking, insurance or another highly regulated environment. To be successful, you will likely demonstrate: Experience operating within a second-line risk or compliance function. Strong operational risk and control framework expertise. Knowledge of prudential, regulatory or governance frameworks relevant to regulated organisations. Exposure to technology, cyber, data or information risk management, ideally from a governance and oversight perspective rather than a purely technical role. Experience supporting operational resilience, business continuity or incident management programs. Exceptional stakeholder engagement and influencing skills. The ability to communicate complex risk matters clearly and pragmatically to both technical and non-technical audiences. Experience preparing executive-level and board reporting. Why Consider This Opportunity? This is an opportunity to join a growing organisation at an important stage of its evolution. The role offers genuine breadth across enterprise risk, compliance, operational resilience, technology and cyber governance, making it well suited to individuals seeking a diverse and commercially relevant risk leadership position. For further information on this role or to confidentially apply, please contact Matt Quinn on (02) 8227 9200 or email at [email protected] Only WORD FORMAT resumes will be accepted.

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Director - Operational Risk & Compliance

Ethos Beath Chapman - Australia · Posted 17 days ago

Canberra Region, Australian Capital Territory Adzuna Australia

About the role

Ethos BeathChapman is partnering with a highly regarded investment and capital management organisation to appoint a Director, Operational Risk & Compliance. This is a newly created leadership role within the second line of defence, offering the opportunity to shape and enhance enterprise-wide risk and compliance capability within a growing and purpose-driven organisation. The role has a particular focus on ensuring that technology, cyber, data and information risks are appropriately governed within the broader operational risk management framework. Working closely with first-line business, operations and technology teams, you will help strengthen risk governance, operational resilience and control effectiveness across the organisation. Key Responsibilities Provide second-line oversight, advice and challenge across operational risk, compliance and resilience activities. Support the development and enhancement of enterprise risk management frameworks, policies and governance arrangements. Partner with business and technology stakeholders to improve risk identification, assessment and treatment processes. Provide oversight of business, cyber, data and information risk management practices from an enterprise risk perspective. Contribute to operational resilience, business continuity and incident management programs. Support the design and implementation of effective risk and compliance controls across key business processes. Deliver risk reporting and insights to executive and board-level stakeholders. Assist with assurance activities, audit remediation and continuous improvement initiatives. Promote a strong risk culture through coaching, stakeholder engagement and practical risk advice. About You We are interested in speaking with risk professionals who bring a balanced background across operational risk, compliance and governance, together with exposure to data, information and cyber risk management. You may currently be working in operational risk, enterprise risk, compliance, operational resilience, internal audit or risk advisory within financial services, funds management, banking, insurance or another highly regulated environment. To be successful, you will likely demonstrate: Experience operating within a second-line risk or compliance function. Strong operational risk and control framework expertise. Knowledge of prudential, regulatory or governance frameworks relevant to regulated organisations. Exposure to technology, cyber, data or information risk management, ideally from a governance and oversight perspective rather than a purely technical role. Experience supporting operational resilience, business continuity or incident management programs. Exceptional stakeholder engagement and influencing skills. The ability to communicate complex risk matters clearly and pragmatically to both technical and non-technical audiences. Experience preparing executive-level and board reporting. Why Consider This Opportunity? This is an opportunity to join a growing organisation at an important stage of its evolution. The role offers genuine breadth across enterprise risk, compliance, operational resilience, technology and cyber governance, making it well suited to individuals seeking a diverse and commercially relevant risk leadership position. For further information on this role or to confidentially apply, please contact Matt Quinn on (02) 8227 9200 or email at [email protected] Only WORD FORMAT resumes will be accepted.

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Director - Operational Risk & Compliance

Ethos Beath Chapman - Australia · Posted 17 days ago

East Brisbane, Brisbane Adzuna Australia

About the role

Ethos BeathChapman is partnering with a highly regarded investment and capital management organisation to appoint a Director, Operational Risk & Compliance. This is a newly created leadership role within the second line of defence, offering the opportunity to shape and enhance enterprise-wide risk and compliance capability within a growing and purpose-driven organisation. The role has a particular focus on ensuring that technology, cyber, data and information risks are appropriately governed within the broader operational risk management framework. Working closely with first-line business, operations and technology teams, you will help strengthen risk governance, operational resilience and control effectiveness across the organisation. Key Responsibilities Provide second-line oversight, advice and challenge across operational risk, compliance and resilience activities. Support the development and enhancement of enterprise risk management frameworks, policies and governance arrangements. Partner with business and technology stakeholders to improve risk identification, assessment and treatment processes. Provide oversight of business, cyber, data and information risk management practices from an enterprise risk perspective. Contribute to operational resilience, business continuity and incident management programs. Support the design and implementation of effective risk and compliance controls across key business processes. Deliver risk reporting and insights to executive and board-level stakeholders. Assist with assurance activities, audit remediation and continuous improvement initiatives. Promote a strong risk culture through coaching, stakeholder engagement and practical risk advice. About You We are interested in speaking with risk professionals who bring a balanced background across operational risk, compliance and governance, together with exposure to data, information and cyber risk management. You may currently be working in operational risk, enterprise risk, compliance, operational resilience, internal audit or risk advisory within financial services, funds management, banking, insurance or another highly regulated environment. To be successful, you will likely demonstrate: Experience operating within a second-line risk or compliance function. Strong operational risk and control framework expertise. Knowledge of prudential, regulatory or governance frameworks relevant to regulated organisations. Exposure to technology, cyber, data or information risk management, ideally from a governance and oversight perspective rather than a purely technical role. Experience supporting operational resilience, business continuity or incident management programs. Exceptional stakeholder engagement and influencing skills. The ability to communicate complex risk matters clearly and pragmatically to both technical and non-technical audiences. Experience preparing executive-level and board reporting. Why Consider This Opportunity? This is an opportunity to join a growing organisation at an important stage of its evolution. The role offers genuine breadth across enterprise risk, compliance, operational resilience, technology and cyber governance, making it well suited to individuals seeking a diverse and commercially relevant risk leadership position. For further information on this role or to confidentially apply, please contact Matt Quinn on (02) 8227 9200 or email at [email protected] Only WORD FORMAT resumes will be accepted.

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Director - Operational Risk & Compliance

Ethos Beath Chapman - Australia · Posted 17 days ago

Melbourne, Melbourne Region Adzuna Australia

About the role

Ethos BeathChapman is partnering with a highly regarded investment and capital management organisation to appoint a Director, Operational Risk & Compliance. This is a newly created leadership role within the second line of defence, offering the opportunity to shape and enhance enterprise-wide risk and compliance capability within a growing and purpose-driven organisation. The role has a particular focus on ensuring that technology, cyber, data and information risks are appropriately governed within the broader operational risk management framework. Working closely with first-line business, operations and technology teams, you will help strengthen risk governance, operational resilience and control effectiveness across the organisation. Key Responsibilities Provide second-line oversight, advice and challenge across operational risk, compliance and resilience activities. Support the development and enhancement of enterprise risk management frameworks, policies and governance arrangements. Partner with business and technology stakeholders to improve risk identification, assessment and treatment processes. Provide oversight of business, cyber, data and information risk management practices from an enterprise risk perspective. Contribute to operational resilience, business continuity and incident management programs. Support the design and implementation of effective risk and compliance controls across key business processes. Deliver risk reporting and insights to executive and board-level stakeholders. Assist with assurance activities, audit remediation and continuous improvement initiatives. Promote a strong risk culture through coaching, stakeholder engagement and practical risk advice. About You We are interested in speaking with risk professionals who bring a balanced background across operational risk, compliance and governance, together with exposure to data, information and cyber risk management. You may currently be working in operational risk, enterprise risk, compliance, operational resilience, internal audit or risk advisory within financial services, funds management, banking, insurance or another highly regulated environment. To be successful, you will likely demonstrate: Experience operating within a second-line risk or compliance function. Strong operational risk and control framework expertise. Knowledge of prudential, regulatory or governance frameworks relevant to regulated organisations. Exposure to technology, cyber, data or information risk management, ideally from a governance and oversight perspective rather than a purely technical role. Experience supporting operational resilience, business continuity or incident management programs. Exceptional stakeholder engagement and influencing skills. The ability to communicate complex risk matters clearly and pragmatically to both technical and non-technical audiences. Experience preparing executive-level and board reporting. Why Consider This Opportunity? This is an opportunity to join a growing organisation at an important stage of its evolution. The role offers genuine breadth across enterprise risk, compliance, operational resilience, technology and cyber governance, making it well suited to individuals seeking a diverse and commercially relevant risk leadership position. For further information on this role or to confidentially apply, please contact Matt Quinn on (02) 8227 9200 or email at [email protected] Only WORD FORMAT resumes will be accepted.

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Director - Operational Risk & Compliance

Ethos Beath Chapman - Australia · Posted 17 days ago

Perth, Perth Region Adzuna Australia

About the role

Ethos BeathChapman is partnering with a highly regarded investment and capital management organisation to appoint a Director, Operational Risk & Compliance. This is a newly created leadership role within the second line of defence, offering the opportunity to shape and enhance enterprise-wide risk and compliance capability within a growing and purpose-driven organisation. The role has a particular focus on ensuring that technology, cyber, data and information risks are appropriately governed within the broader operational risk management framework. Working closely with first-line business, operations and technology teams, you will help strengthen risk governance, operational resilience and control effectiveness across the organisation. Key Responsibilities Provide second-line oversight, advice and challenge across operational risk, compliance and resilience activities. Support the development and enhancement of enterprise risk management frameworks, policies and governance arrangements. Partner with business and technology stakeholders to improve risk identification, assessment and treatment processes. Provide oversight of business, cyber, data and information risk management practices from an enterprise risk perspective. Contribute to operational resilience, business continuity and incident management programs. Support the design and implementation of effective risk and compliance controls across key business processes. Deliver risk reporting and insights to executive and board-level stakeholders. Assist with assurance activities, audit remediation and continuous improvement initiatives. Promote a strong risk culture through coaching, stakeholder engagement and practical risk advice. About You We are interested in speaking with risk professionals who bring a balanced background across operational risk, compliance and governance, together with exposure to data, information and cyber risk management. You may currently be working in operational risk, enterprise risk, compliance, operational resilience, internal audit or risk advisory within financial services, funds management, banking, insurance or another highly regulated environment. To be successful, you will likely demonstrate: Experience operating within a second-line risk or compliance function. Strong operational risk and control framework expertise. Knowledge of prudential, regulatory or governance frameworks relevant to regulated organisations. Exposure to technology, cyber, data or information risk management, ideally from a governance and oversight perspective rather than a purely technical role. Experience supporting operational resilience, business continuity or incident management programs. Exceptional stakeholder engagement and influencing skills. The ability to communicate complex risk matters clearly and pragmatically to both technical and non-technical audiences. Experience preparing executive-level and board reporting. Why Consider This Opportunity? This is an opportunity to join a growing organisation at an important stage of its evolution. The role offers genuine breadth across enterprise risk, compliance, operational resilience, technology and cyber governance, making it well suited to individuals seeking a diverse and commercially relevant risk leadership position. For further information on this role or to confidentially apply, please contact Matt Quinn on (02) 8227 9200 or email at [email protected] Only WORD FORMAT resumes will be accepted.

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Director of Operations

the Hotel · Posted 19 days ago

Australia Adzuna Australia

About the role

Description About the Hotel Be part of the next chapter in Australian luxury hospitality. The iconic Imperial Hotel Gold Coast, formerly Palazzo Versace, is embarking on an exciting transformation as it becomes Australia's first LXR Hotels & Resorts property. Combining the grandeur and elegance of a globally recognised destination with Hilton's renowned standards of hospitality, this is a rare opportunity to help shape the future of one of Australia's most distinctive luxury hotels. Situated on a stunning waterfront location, the hotel showcases exceptional Italian craftsmanship, luxury accommodation, award-winning dining experiences, extensive event and conference facilities, a lagoon-style pool, marina access, and an unwavering commitment to personalised guest experiences. About the Role An exceptional opportunity exists for an accomplished and visionary hospitality leader to join our Executive Leadership Team as Director of Operations. Reporting directly to the General Manager, you will provide strategic direction across all operational divisions, including Rooms, Food & Beverage, Security, and Engineering. As a key leader, you will be instrumental in driving operational excellence, commercial performance, guest satisfaction, and team engagement while helping to establish the hotel as a benchmark for luxury hospitality under the LXR brand. This role requires a dynamic leader who can inspire high-performing teams, elevate service standards, and deliver memorable guest experiences while fostering a culture that reflects Hilton's purpose of spreading the light and warmth of hospitality. Responsibilities Key Responsibilities Provide strategic leadership across all operational departments, ensuring exceptional guest experiences and operational excellence. Drive commercial performance through effective planning, financial management, and revenue optimisation. Embed a culture of luxury service, continuous improvement, and accountability throughout the hotel. Analyse guest feedback, operational data, and market trends to identify opportunities for innovation and enhancement. Lead and develop departmental leaders, building capability, succession pipelines, and future talent. Champion Hilton's values and create an engaged, inclusive, and high-performing workplace culture. Collaborate closely with the Executive Leadership Team to deliver strategic initiatives and business objectives. Ensure compliance with all health, safety, security, quality, and regulatory requirements. Lead transformational projects and operational initiatives that enhance the hotel's competitive position and long-term success. Drive sustainable business practices while maintaining the highest standards of luxury hospitality. Qualifications About You You are a sophisticated, commercially astute hospitality professional with a passion for luxury service, people development, and operational excellence. You will bring: Proven senior leadership experience within a luxury hotel or resort environment. Strong operational expertise across Food & Beverage, Rooms Division, Engineering, or multi-department hotel operations. A demonstrated track record of delivering exceptional guest satisfaction, financial performance, and business results. Exceptional leadership, coaching, and stakeholder management capabilities. The ability to translate strategic vision into operational execution and measurable outcomes. Experience leading teams through change, transformation, and continuous improvement initiatives. Strong commercial acumen with sound financial and business management skills. Outstanding communication and interpersonal skills, with a natural ability to inspire and influence others. A genuine appreciation for personalised luxury service and creating memorable guest experiences. Excellent organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Flexibility to work weekends, public holidays, and operationally critical periods as required. Why Join Us? This is a unique opportunity to play a pivotal leadership role in one of Australia's most exciting luxury hotel transformations. As part of Hilton's prestigious LXR Hotels & Resorts, you will help shape the future of an iconic property. Join us and help define the next chapter of the Imperial Hotel Gold Coast.

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Director of Operations

Hilton · Posted 20 days ago

Australia Adzuna Australia

About the role

Job Identification: 226400 Job Category: Administration Job Schedule: Full time About the Hotel Be part of the next chapter in Australian luxury hospitality. The iconic Imperial Hotel Gold Coast, formerly Palazzo Versace, is embarking on an exciting transformation as it becomes Australia's first LXR Hotels & Resorts property. Combining the grandeur and elegance of a globally recognised destination with Hilton's renowned standards of hospitality, this is a rare opportunity to help shape the future of one of Australia's most distinctive luxury hotels. Situated on a stunning waterfront location, the hotel showcases exceptional Italian craftsmanship, luxury accommodation, award-winning dining experiences, extensive event and conference facilities, a lagoon-style pool, marina access, and an unwavering commitment to personalised guest experiences. About the Role An exceptional opportunity exists for an accomplished and visionary hospitality leader to join our Executive Leadership Team as Director of Operations. Reporting directly to the General Manager, you will provide strategic direction across all operational divisions, including Rooms, Food & Beverage, Security, and Engineering. As a key leader, you will be instrumental in driving operational excellence, commercial performance, guest satisfaction, and team engagement while helping to establish the hotel as a benchmark for luxury hospitality under the LXR brand. This role requires a dynamic leader who can inspire high-performing teams, elevate service standards, and deliver memorable guest experiences while fostering a culture that reflects Hilton's purpose of spreading the light and warmth of hospitality. Key Responsibilities Provide strategic leadership across all operational departments, ensuring exceptional guest experiences and operational excellence. Drive commercial performance through effective planning, financial management, and revenue optimisation. Embed a culture of luxury service, continuous improvement, and accountability throughout the hotel. Analyse guest feedback, operational data, and market trends to identify opportunities for innovation and enhancement. Lead and develop departmental leaders, building capability, succession pipelines, and future talent. Champion Hilton's values and create an engaged, inclusive, and high-performing workplace culture. Collaborate closely with the Executive Leadership Team to deliver strategic initiatives and business objectives. Ensure compliance with all health, safety, security, quality, and regulatory requirements. Lead transformational projects and operational initiatives that enhance the hotel's competitive position and long-term success. Drive sustainable business practices while maintaining the highest standards of luxury hospitality. About You You are a sophisticated, commercially astute hospitality professional with a passion for luxury service, people development, and operational excellence. You will bring: Proven senior leadership experience within a luxury hotel or resort environment. Strong operational expertise across Food & Beverage, Rooms Division, Engineering, or multi-department hotel operations. A demonstrated track record of delivering exceptional guest satisfaction, financial performance, and business results. Exceptional leadership, coaching, and stakeholder management capabilities. The ability to translate strategic vision into operational execution and measurable outcomes. Experience leading teams through change, transformation, and continuous improvement initiatives. Strong commercial acumen with sound financial and business management skills. Outstanding communication and interpersonal skills, with a natural ability to inspire and influence others. A genuine appreciation for personalised luxury service and creating memorable guest experiences. Excellent organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Flexibility to work weekends, public holidays, and operationally critical periods as required. Why Join Us? This is a unique opportunity to play a pivotal leadership role in one of Australia's most exciting luxury hotel transformations. As part of Hilton's prestigious LXR Hotels & Resorts, you will help shape the future of an iconic property. Join us and help define the next chapter of the Imperial Hotel Gold Coast.

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Director of Operations

Bright Patch Cafe · Posted 20 days ago

Proserpine, Whitsundays Area Adzuna Australia

About the role

BRIGHT PATCH CAFÉ Café Manager Position Description Business Bright Patch Café Pty Ltd Location Proserpine, Whitsundays, Queensland Reports to Owner/Director — Jameela Walker Employment Full-time or substantial part-time, by agreement Review cycle Probation reviews and annual position-description review 1. About Bright Patch Café Bright Patch Café is an inclusive, family-focused community café where people can eat, play and thrive. The café brings hospitality, connection and accessibility together in a welcoming environment for children, families, local community members and visitors. Our approach values dignity, belonging, warmth, clear communication and genuine inclusion. 2. Position purpose The Café Manager is the hands-on operational leader of Bright Patch Café. The role translates the Owner/Director’s direction into safe, consistent and financially responsible daily operations while supporting a respectful, accountable and well-coordinated team. Core expectation: Create calm structure around the café’s people, service, systems and resources, while keeping the Owner appropriately informed and retaining decisions that belong to the Owner/Director. 3. Role outcomes Customers experience warm, timely, inclusive and consistent service. The café is safe, compliant, clean, organised and ready for trade each day. Staff understand their responsibilities, receive fair support and are held to clear standards. Labour, purchasing, stock, waste and discounts are actively managed within approved budgets. Operational information, passwords, records and business assets remain secure and accessible to the Owner. Emerging issues are identified early, documented accurately and escalated promptly. The Owner receives concise, reliable information for decisions without being pulled unnecessarily into every routine detail. 4. Key responsibilities 4.1 Daily café operations Coordinate opening, service and closing routines across front-of-house and kitchen operations. Allocate daily duties, monitor workflow and step into service during busy periods or unexpected absences. Maintain presentation, cleanliness, equipment care and customer-ready standards throughout trade. Ensure approved menus, recipes, portions, prices and service standards are followed consistently. Respond to customer feedback and resolve routine concerns respectfully within delegated limits. Coordinate approved functions, promotions and community activities without disrupting safe core operations. 4.2 Team leadership and culture Lead with calm, respectful and consistent communication, particularly during pressure or change. Provide clear shift expectations, task allocation, coaching, feedback and practical support. Promote a psychologically safe, inclusive and neurodiversity-affirming workplace while maintaining reasonable performance expectations. Monitor attendance, punctuality, conduct, breaks, fatigue and wellbeing risks; document and escalate concerns appropriately. Support recruitment, induction, training and probation reviews as directed by the Owner. Address conflict early and professionally; avoid gossip, favouritism, triangulation and public criticism of staff or the business. Maintain professional boundaries with staff, suppliers, customers and community contacts. 4.3 Rostering and labour control Prepare rosters within the approved labour budget, operating needs, employee availability and applicable workplace requirements. Use the approved rostering and timekeeping system; ensure changes, absences and approvals are recorded. Monitor actual labour against forecast trade and raise likely overspend before it occurs wherever practicable. Arrange lawful shift coverage and minimise avoidable overtime, split-shift pressure and unsafe understaffing. Verify timesheets accurately and submit them by the required payroll deadline; the Manager must never alter records to conceal actual hours worked. 4.4 Stock, suppliers and financial stewardship Complete stock counts and order approved products in appropriate quantities from approved suppliers. Monitor food cost, wastage, portion control, spoilage, credits and stock variance; implement approved corrective action. Protect cash, petty cash, gift cards, refunds and discounts through accurate records and authorised processes. Reconcile end-of-day information and promptly report discrepancies, unusual transactions or suspected loss. Provide agreed weekly operating information, including sales patterns, labour, stock concerns, wastage and upcoming commitments. Seek Owner approval before changing suppliers, committing expenditure outside budget or entering an ongoing arrangement. 4.5 Food safety, work health and compliance Maintain current food-safety knowledge and ensure the café has the legally required Food Safety Supervisor coverage and records. Implement the café’s food-safety program, allergen controls, temperature monitoring, cleaning schedules and incident response. Complete routine safety checks and respond immediately to hazards, injuries, near misses, equipment faults and emergency risks. Ensure required licences, certificates, training records and notices are current and accessible, escalating renewal dates well in advance. Support lawful workplace practices, including breaks, junior-worker safeguards, supervision, injury management and respectful conduct. Cooperate with council, regulators, insurers and authorised contractors only within delegated authority and keep the Owner informed. 4.6 Systems, records and confidentiality Use only approved business email accounts, devices, software, payment systems and document locations. Keep procedures, menus, recipes, supplier information, staff records and business documents in approved shared systems so the business retains access. Do not share passwords or use another person’s credentials; immediately report suspected unauthorised access or data loss. Ensure the Owner retains administrator access and an up-to-date access register for every operational system. Protect personal, payroll, commercial and customer information and comply with confidentiality obligations during and after employment. Create accurate, factual and timely records of incidents, staff matters, supplier issues, maintenance and significant decisions. 5. Delegated authority and decision boundaries The Manager is trusted to run routine daily operations within approved policies, budgets and procedures. Delegation supports timely decisions; it is not authority to independently reshape the business. Manager may act Owner approval required Allocate routine shift duties and sequence work. Hire, terminate, formally discipline or materially change an employee’s role, classification, pay or regular hours. Order approved stock within the agreed budget and par levels. Change opening hours, menus, recipes, portions, pricing, discounts or the café concept. Resolve ordinary customer matters within the approved service-recovery limit. Appoint or remove suppliers, sign contracts, establish credit or make unbudgeted/ongoing commitments. Arrange routine shift coverage within the approved roster budget. Make capital purchases, dispose of assets or authorise building, mowing, cleaning or maintenance arrangements outside approval. Apply approved policies, recipes, prices and procedures. Speak publicly or to media, regulators, lawyers or insurers on behalf of the company, except immediate safety notifications. Stop work or service immediately where safety requires it. Change administrator access, banking, payroll, ownership records, licences, social media ownership or core systems. When uncertain: Pause, preserve safety and business continuity, gather the relevant facts and seek direction from the Owner. Silence or delayed availability is not automatic approval. 6. Reporting and communication Provide a brief daily handover for material operational, staffing, safety, customer or maintenance issues. Attend a scheduled weekly management meeting with an accurate operational snapshot and decisions required. Escalate immediately: serious injury or food-safety risk; suspected theft, fraud or data breach; regulator contact; major equipment failure; significant staff conflict; legal threat; or any event likely to affect licence, reputation or continuity of trade. Present facts separately from opinions, record agreed actions and confirm who has authority and accountability for each next step. 7. Selection criteria Essential Demonstrated experience supervising or managing a busy café, restaurant or comparable hospitality venue. Practical competence in service delivery, staff coordination, rostering, stock control and day-to-day problem solving. Strong financial awareness, including labour control, food cost, wastage and cash-handling accountability. Clear, respectful written and verbal communication and the capacity to lead through change without creating unnecessary alarm. Current Food Safety Supervisor qualification accepted in Queensland, or capacity to obtain it before or immediately upon commencement as agreed. Availability across the café’s operating pattern, including early starts and reasonable weekend coverage. Ability to use digital rostering, point-of-sale, email, shared-document and basic reporting systems. Satisfactory reference checks and evidence of the right to work in Australia. Highly desirable Experience in an inclusive, family-focused, community or purpose-led venue. Understanding of neurodiversity-affirming and trauma-aware workplace practices. Experience supporting junior employees and building reliable procedures in a growing small business. First aid, mental health first aid, barista or additional hospitality qualifications. 8. Leadership behaviours Steady: regulates tone and priorities when the environment is busy or uncertain. Accountable: owns actions, corrects errors and keeps reliable records. Boundaried: develops warm working relationships without blurring professional responsibilities. Inclusive: adapts communication and support while preserving dignity and meaningful standards. Commercially aware: protects the café’s resources and understands that care and sustainability must travel together. Collaborative: brings recommendations and honest information while respecting the Owner’s final authority. 9. Performance measures Safe, compliant and customer-ready operation across scheduled trading hours. Rosters and actual labour remain within approved parameters, with exceptions raised early and explained. Stock availability, food cost, wastage and cash discrepancies are monitored and improved over time. Customer feedback and service recovery are timely, respectful and documented when significant. Staff receive clear direction, required breaks, appropriate support and consistent follow-through. Mandatory checks, records, licences, training and incident reporting are current and audit-ready. Operational systems remain secure, documented and accessible to the Owner. Agreed actions and reporting deadlines are completed reliably. 10. First 90 days Days 1–14 — stabilise service coverage; confirm licences, Food Safety Supervisor arrangements, systems access, opening/closing controls, staff availability and urgent safety matters. Days 15–30 — establish predictable rosters, stock routines, handovers, cleaning responsibilities, communication pathways and weekly reporting. Days 31–60 — review labour, wastage, portions, ordering, supplier performance, staff capability and procedure gaps; present prioritised recommendations. Days 61–90 — embed approved improvements, complete required training, evaluate team structure and provide the Owner with a practical next-quarter operating plan. 11. Employment framework and inherent requirements The applicable industrial instrument, classification, remuneration, ordinary hours and probation arrangements will be confirmed in the letter of offer and employment contract. This position description guides recruitment and performance expectations; it is not a complete statement of contractual terms. Sustain attention, communication and decision-making in a busy hospitality environment. Move safely through kitchen, counter, dining and storage areas and complete hands-on duties, with reasonable adjustments considered. Work early mornings, weekends and varied hours within the agreed employment arrangement. Respond promptly and safely to service disruptions, food-safety concerns and emergencies. Bright Patch Café welcomes discussion about reasonable workplace adjustments. Requirements will be considered in relation to the genuine needs of the role and the individual circumstances of the employee. 12. Acknowledgement I acknowledge that I have read and understood this position description, including the reporting relationship, delegated authority and requirement to follow lawful and reasonable directions, policies and approved procedures. I understand that duties may evolve through consultation as the needs of the café change. Employee name Employee signature Date: Owner/Director Jameela Walker Owner/Director signature Date: Document owner: Owner/Director |Version: 1.0 | Date prepared: 31 August 2026 Review: on appointment and at least annually

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Director Of Operations

Urban Rest · Posted 25 days ago

Surry Hills, Sydney Adzuna Australia

About the role

Director of Operations – APAC Sydney About the Business Urban Rest is a high-growth flexible living operator and technology platform disrupting the serviced apartment and corporate housing space across APAC and Europe. The business focus is on owning the distribution layer for the contracted travel market into living assets, while delivering a consistent brand and guest journey through technology. Urban Rest also offers physical asset operation services that enable branded accommodation assets such as hotels to be managed with greater efficiency and distributed to contracted clients such as enterprise, government, insurance and SME clients. We provide the digital infrastructure and services that connect institutional living-sector assets and the contracted travel market at scale. Our mission is to make flexible living seamless. Director of Operations – APAC Role Description The Director of Operations – APAC is a senior operational leadership role with one core mandate: ensure that every guest who stays at an Urban Rest property across the APAC region has an outstanding experience – consistently, efficiently, and at a standard that reflects the brand promise we make to every client and traveller. You own the end-to-end guest experience operation: from the service standards and SOPs that define how it should work, to the people, systems, and quality controls that ensure it actually does. This is not a back-office function. Operations is the most visible expression of what Urban Rest stands for. The Director of Operations sets the standard for what great looks like across the APAC portfolio – and then builds the teams, structures, and disciplines that deliver it at scale, across multiple cities, multiple property types, and a portfolio that is growing. Your mandate has expanded to encompass the full spectrum of physical asset quality – including maintenance governance, preventative maintenance programmes, and the quality assurance framework that keeps Urban Rest’s properties in the condition guests expect. In this respect you work in close partnership with the Director, Technical Services & Onboarding – who owns new property delivery, space planning, design review, and supply chain – ensuring a seamless handover from new asset into live operations, and a consistent feedback loop between operational experience and asset condition. You report to the Regional General Manager – APAC and sit on the APAC Senior Leadership Team. You lead Operations Managers and Field Staff across the APAC region, and you carry accountability for the cost efficiency, guest satisfaction performance, and quality compliance of the operational function as a whole. Key Responsibilities: Guest Experience Strategy & Service Delivery (30%): ● Define and own the APAC guest experience strategy – localising the Global GX playbook into market-specific execution models that reflect the guest profile, property mix, and operational reality of each city. ● Establish and continuously evolve the service standards, SOPs, and guest communication frameworks that govern how Urban Rest’s operational teams interact with guests across every touchpoint – pre-arrival, in-stay, and post-departure. ● Lead the APAC guest satisfaction programme – owning NPS tracking, review monitoring, guest feedback analysis, and the translation of that data into targeted operational improvements. ● Work closely with the Global Guest Relations function to maintain service and communication standards – with a particular focus on proactive guest experience, early issue identification, and service recovery that retains the relationship. ● Partner with the Director, Technical Services & Onboarding to ensure that new properties entering the live portfolio are operationally ready – with all housekeeping, maintenance, and guest experience systems in place from day one. ● Act as the senior escalation point for complex guest issues across APAC – resolving with urgency, professionalism, and a bias toward relationship preservation. Maintenance, Asset Performance & Quality Assurance (25%): ● Own the APAC preventative maintenance programme – ensuring all scheduled works are planned, resourced, and completed on time across every property in the portfolio, minimising reactive maintenance events and extending the working life of physical assets. ● Govern reactive maintenance across the APAC portfolio – with clear response time standards, contractor management protocols, and escalation pathways that prioritise the guest experience without creating cost inefficiency. ● Own the APAC quality assurance programme – including scheduled property inspections, apartment audits, housekeeping standard assessments, and post-stay condition tracking – with clear scoring, reporting, and remediation processes that are consistently applied. ● Develop and maintain asset replacement plans for all major FF&E and building fabric categories – working with the Director, Technical Services & Onboarding on specification standards and supply chain – ensuring replacements are planned and budgeted rather than triggered by failure. ● Monitor contractor and maintenance supplier performance across the APAC portfolio – managing SLAs, KPIs, and cost outcomes with rigour, and escalating or replacing underperforming relationships without delay. ● Analyse maintenance cost data, QA audit outcomes, and asset condition trends to identify portfolio-level patterns – and use that intelligence to drive continuous improvement in how the team manages physical property standards. ● Collaborate closely with the Director, Technical Services & Onboarding on the boundary between in-life maintenance (Operations) and capital works, refurbishments, and technical interventions (Technical Services) – ensuring clear ownership, clean handoffs, and no gaps in accountability. Team Leadership & People Development (20%): ● Lead, coach, and develop Operations Managers and Field Staff across the APAC region – setting clear performance expectations, running regular structured feedback sessions, and building a high-performance operational culture. ● Drive recruitment, onboarding, and performance management across the operational team – in partnership with HR and the Regional GM – APAC – ensuring the team grows in quality as the portfolio grows in scale. ● Build a coaching-first culture within Operations – one where team members understand the why behind every standard, take genuine pride in the guest experience, and feel equipped and empowered to resolve issues without always escalating. ● Plan and manage operational team resourcing in alignment with portfolio growth, seasonal demand patterns, and the city-by-city property mix – ensuring coverage is never the reason the guest experience fails. ● Identify and develop the next generation of operational leadership within the APAC team – building succession depth and ensuring Urban Rest is not dependent on any single individual in a critical operational market. ● Lead by example – this is a hands-on leadership role. You are present in the markets, visible to the team, and willing to roll up your sleeves when the situation demands it. Operational Efficiency & Cost Management (15%): • Own the APAC operational cost base – including COGS per occupied room night, housekeeping cost per unit, maintenance spend, and GX team cost per unit under management – with clear benchmarks, tracking cadence, and a continuous improvement bias. • Identify and deliver operational efficiency initiatives – streamlining workflows, reducing manual processes, improving scheduling, and building operationally scalable team structures that grow with the portfolio without growing costs proportionally. • Lead the rollout and continuous improvement of Salesforce Field Service and other operational technology platforms across the APAC region – ensuring the team is using technology to work smarter, not just harder. • Manage the APAC operational budget – tracking expenditure against plan, escalating variances with context and resolution proposals, and maintaining financial discipline across all operational spend categories. • Build and maintain operational reporting frameworks – covering NPS, QC pass rates, maintenance response times, cost benchmarks, and team productivity – that give the Regional GM – APAC and SLT a clear, current view of operational performance. Cross-Functional Partnership & Stakeholder Engagement (10%): • Work in close, structured partnership with the Director, Technical Services & Onboarding – aligning on new property handover standards, maintenance vs capital works boundaries, FF&E specifications, and the feedback loop between in-life operational experience and future asset decisions. • Partner with Revenue Management to communicate operational constraints – planned maintenance windows, housekeeping capacity limits, and property condition issues – with sufficient lead time to protect revenue outcomes. • Collaborate with Sales and Account Management to ensure that client-facing commitments on service standards, response times, and property condition are grounded in what Operations can consistently deliver. • Build and maintain relationships with key property partners, building managers, and strata contacts – ensuring Urban Rest’s operational obligations under lease and HMA agreements are met, and building-level issues are resolved with professionalism. • Contribute actively as a member of the APAC Senior Leadership Team – bringing an operational and guest experience perspective to commercial, strategic, and people discussions across the broader leadership agenda. What Success Looks Like In your first 90 days: ● Full operational audit completed – NPS performance, QC pass rates, maintenance response times, housekeeping standards, and team structure assessed across every APAC market. ● Operational cost baseline established – COGS per occupied room night and GX team cost per unit benchmarked, with a clear view of where the portfolio sits relative to target. ● Maintenance and QA governance reviewed – preventative maintenance compliance, reactive maintenance patterns, and audit programme assessed, with a remediation plan for any gaps. ● Key relationships established – Director, Technical Services & Onboarding, Revenue, Sales & AM, and General Managers engaged as genuine operational partners. ● A 12-month APAC Operations priorities plan presented to the Regional GM – covering guest experience, quality, maintenance, cost, and team development. By end of Year 1: ● APAC NPS is at or above target – with a clear narrative on what drove the outcome, city by city. ● QC audit pass rates are at or above 90% across the portfolio – with a preventative maintenance programme that is reducing reactive events measurably. ● Operational cost benchmarks are being met – COGS per occupied room night and team cost per unit under management are within plan. ● The operational team is performing at a higher standard – evidenced by NPS, audit scores, attrition rates, and team engagement. ● The boundary between Operations and Technical Services is clean and well-managed – no gaps in accountability, and new properties are landing into live operations with zero open defects. Key Attributes: ● A seasoned operational leader with 6 years of experience in multi-site hospitality, serviced apartments, or property operations – proven track record across multiple cities or markets. ● Guest-obsessed and standards-driven – you take the physical and service quality of every property personally, and you build teams that feel the same way. ● A confident maintenance and asset condition leader – you understand preventative maintenance programme design, contractor management, and the QA disciplines that keep a portfolio at standard. ● Financially disciplined – comfortable managing an operational cost base, reading a P&L, understanding COGS and margin dynamics, and making efficiency decisions without compromising guest experience. ● A natural people leader – you build high-performing, engaged operational teams through coaching, presence, and a culture of accountability that people want to be part of. ● Technology-fluent – you leverage operational systems (Salesforce Field Service or equivalent) to drive team efficiency and give leadership real-time visibility into performance. ● A skilled cross-functional partner – you work effectively with Revenue, Sales, Technical Services, and Real Estate, and you understand that operational decisions rarely exist in isolation. ● Willing and able to travel across APAC markets – the portfolio is multi-city and effective operational leadership requires genuine on-the-ground presence.

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Director of Operations

National Native Title Council · Posted 28 days ago

Melbourne CBD, Melbourne Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Director of Operations

National Native Title Council · Posted 28 days ago

Melbourne, Melbourne Region Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Director Of Operations

National Native Title Council · Posted 28 days ago

Perth CBD, Perth Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Director Of Operations

National Native Title Council · Posted 28 days ago

Perth, Perth Region Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Director Of Operations

National Native Title Council · Posted 28 days ago

The Rocks, Sydney Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Director Of Operations

National Native Title Council · Posted 28 days ago

Sydney, Sydney Region Adzuna Australia

About the role

Join Us: Make a Difference in the Native Title Sector Location: Hybrid WFH & Office in Perth, Melbourne, Sydney or Canberra Salary: $ 160,000 to $180,000 per annum 12% superannuation salary packaging Position type: Full-time Permanent Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are seeking an accomplished and values-driven Director of Operations to provide strategic and operational leadership across the organisation. This pivotal leadership role will lead operational excellence and foster a positive, collaborative workplace culture through strong policies and processes. About us The National Native Title Council (NNTC) is the peak body for native title organisations across Australia. As a not-for-profit organisation, we provide a united national voice on matters of significance to the native title sector and advocate for the rights and interests of Traditional Owners. About the role We are seeking a Director of Operations to play a key role on the Senior Executive Team at the National Native Title Council (NNTC), providing strategic and operational leadership to ensure the organisation’s people, resources, systems and processes are effectively aligned to support the delivery of high-quality services, sustainable organisational performance and NNTC’s strategic objectives. The position supports effective governance, organisational capability and operational excellence while ensuring compliance with relevant Commonwealth and state legislative and regulatory requirements. Your leadership experience in a comparative not for profit, government or relevant commercial sector will be highly regarded. Responsibilities of the role include: Oversee financial management and delegated approvals, including identifying and pursuing fundraising and new funding opportunities. Oversee contract management, organisational reporting, funding applications, budgeting and the coordination of legal support. Oversee corporate services, including information technology, business systems, office operations, insurance and related organisational support functions. Provide strategic HR oversight and support, including employee relations, recruitment, workforce matters and staff supervision. Lead the development and continuous improvement of organisational policies, procedures, workflows, and operating models to enhance operational effectiveness. Working closely with the CEO, COO and Directors on business strategy, growth and future development. Fostering a positive work culture and building strong relationships with the operations team, executive team, broader organisation, the board, partners, members, suppliers and other key stakeholders. Qualifications Tertiary qualifications in Business, Management, Accounting, Law or a related field are preferred but not essential. Experience & Skills Experience working as a leader and respected practitioner in the not for profit, government or relevant commercial sector, including demonstrated leadership, advocacy, fund raising and management abilities. Operational or complex project management skills with responsibility for people, finances, and services. Experience identifying, preparing and securing funding, such as grants, government funding and fundraising opportunities. Financial management experience, including budgeting, financial reporting, delegations of authority and oversight of approvals. Contract management experience, including funding agreements, supplier contracts and reporting obligations. Experience working directly with a CEO, executive team and board on strategy, growth and organisational development. Strategic HR experience, including employee relations, recruitment, workforce planning and supervising staff and building a strong team culture. The ability to turn strategic thinking into operational planning with impactful outcomes and outputs. Benefits We offer a competitive salary package Hybrid – WFH and Office at flexible work locations: the role can be based in Perth, Melbourne, Sydney or Canberra. Purpose driven organisation. How to apply If this role sounds like you, please click on the apply button and follow the prompts. Candidates should provide a current resume and cover letter that addresses the key selection criteria from the position description. A copy of the position description is available from our website https://nntc.com.au/work-for-us/. We will be touch if you are shortlisted for this opportunity. Applications close on Friday 16 October 2026 . If you would like further information or a confidential discussion, please contact Melita Virginie, Human Resources Manager on 0481 367 774.

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Operations Transformation Director

PricewaterhouseCoopers · Posted 28 days ago

Brisbane, Brisbane Region Adzuna Australia

About the role

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Director Job Description & Summary Your expertise can shape better outcomes for businesses by uncovering hidden opportunities within their operations. As a Director, you’ll play a vital role in leading comprehensive process assessments to identify inefficiencies and design transformative roadmaps. Your industry focus will be aligned to growing our Energy, Utilities and Mining practice. Why PwC? At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health —giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future. What you’ll do: Program & Engagement Leadership Lead end-to-end delivery of large-scale operations transformation programs, coordinating cross-functional teams and aligning stakeholders on scope, milestones, and success metrics. Manage day-to-day project operations across multiple workstreams, ensuring quality, timeliness, and budget adherence. Proactively identify and resolve risks, issues, and roadblocks that could impact delivery. Diagnostics & Insights Conduct diagnostics through structured process analysis, data gathering, and stakeholder interviews. Formulate actionable insights and translate findings into high-quality, evidence-based recommendations. Deliver outcomes that are client-ready, defensible, and grounded in rigorous analysis. Operating Model & Strategy Lead the design and implementation of target operating models, including organization design, process redesign, governance, and technology enablement. Define client strategies and process improvement initiatives that align with broader business objectives. Translate strategic recommendations into practical, executable roadmaps. Client Deliverables & Communication Craft client-ready deliverables, reports, and executive presentations that clearly communicate complex findings and recommendations. Present confidently to senior client stakeholders, adapting messaging to the audience. People Leadership Lead, coach, and develop team members — assigning work aligned to individual skill levels and development goals. Provide regular, constructive feedback and create a respectful, inclusive team environment. Champion team member growth, career development, and wellbeing, consistent with PwC's "Grow Here, Go Further" philosophy. Stakeholder Management & Data-Driven Decision-Making Partner with client and internal stakeholders to enable data-driven decision-making. Build trusted relationships with stakeholders at multiple levels of seniority. Business Development Support business development activities by contributing to proposals, statements of work (SOWs), and pitch materials. Identify opportunities to extend or expand client engagements. Change Management & Adoption Drive change management and adoption planning, including stakeholder engagement strategies, tailored communications, and training. Provide post-implementation support to ensure sustained adoption and realization of transformation benefits. What we’re looking for: Practical experience in the Energy, Utilities and Mining sector. Proven experience leading large-scale operations transformation, process improvement, or operating model redesign programs. Strong analytical and diagnostic capability, with the ability to translate data into strategic insight. Demonstrated people leadership experience — coaching, developing, and managing teams. Excellent stakeholder management and communication skills, including senior executive presentation experience. Experience contributing to business development, proposals, or client pitches Highly developed executive-level slide design and storytelling skills (PowerPoint) Strong change management and stakeholder engagement capability. Proficiency with relevant AI and productivity tools (e.g., ChatGPT/Claude, Copilot) to enhance delivery efficiency. Workshop facilitation experience across operational and executive audiences Ability to maintain 100% compliance with firm policies, ethics, and risk protocols Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant. What you’ll gain: Leadership development programs and executive coaching designed to help you inspire teams and accelerate your career growth. A culture valuing diverse perspectives, empowering leaders to drive innovation and collaboration, learn more about our commitment to Inclusion and Diversity and First Nations Prosperity A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life. Flexibility means trusting you to choose when, where, and how you work, balancing what’s best for you, your team, and your clients to grow and thrive together. Being part of a community united by purpose, delivering impact that reaches clients, communities, and the future you’re shaping. We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here. Ready to grow here and go further? Join PwC Australia as a Operations Transformation Director and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future. We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Innovation, Intellectual Curiosity, Learning Agility, Logistics Management { 33 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date October 30, 2026

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Director of Operations

Marriott Hotels Resorts · Posted 29 days ago

North Hobart, Hobart Adzuna Australia

About the role

Description The Tasman, a Luxury Collection Hotel, Hobart The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions. This Multi Award Winning Property is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination. The Opportunity An exceptional opportunity exists for a visionary hospitality leader to join us as Director of Operations . As a key member of the Executive Leadership Team, you will shape every aspect of the guest and associate experience, leading operational excellence across Rooms, Food & Beverage, Culinary and Engineering. Reporting to the General Manager, you will be responsible for delivering world-class luxury hospitality while driving commercial performance, associate engagement and owner satisfaction. At The Tasman, luxury is defined by authentic connection. Through Genuine Anticipatory Service , we create moments that feel effortless, personal and unforgettable. As a proud Destination Authority , we bring Tasmania's rich culture, people and places to life, while our commitment to the Associate Promise ensures our team members feel valued, supported and inspired to thrive. What You'll Do Lead Luxury Operations Deliver exceptional operational standards across all areas of the hotel. Champion service excellence, ensuring every guest experience feels intuitive, personalised and memorable. Maintain a visible leadership presence, fostering genuine connections with guests and associates. Elevate the Guest Experience Embed a culture of Genuine Anticipatory Service throughout the hotel. Use guest insights and performance data to continuously refine and enhance the luxury experience. Ensure every touchpoint reflects the sophistication and individuality of The Tasman. Inspire and Develop People Create a high-performance culture founded on respect, accountability and care. Champion Marriott's Associate Promise through meaningful development, recognition and engagement. Coach and mentor leaders to achieve exceptional results and cultivate future talent. Drive Commercial Success Deliver strong financial performance through strategic leadership and disciplined execution. Balance profitability with the uncompromising service standards of The Luxury Collection. Identify opportunities for innovation, efficiency and sustainable growth. Celebrate Destination Authority Inspire teams to connect guests with the stories, culture and character of Tasmania. Strengthen partnerships that enhance The Tasman's position as Hobart's leading luxury hotel. About You You are a sophisticated and commercially astute hotel leader with a passion for luxury hospitality and people. You bring: Proven senior leadership experience within a luxury hotel environment. Possesses an advanced knowledge of all areas of the Food and Beverage operation and consistently drives operational excellence and business performance A track record of delivering exceptional guest satisfaction and commercial outcomes. Strong leadership, coaching and stakeholder management capabilities. The ability to translate strategy into execution while inspiring high-performing teams. A genuine appreciation for personalised service, local storytelling and creating memorable experiences. Why The Tasman? At The Tasman, we are committed to creating an environment where our associates thrive personally and professionally. As part of Marriott International, you will have access to world-class development opportunities while helping shape the future of luxury hospitality in Tasmania. If you are a passionate leader who embodies hospitality, embraces innovation, and is inspired by creating extraordinary experiences for guests and associates alike, we would love to hear from you. Join us and help define the next chapter of luxury hospitality at The Tasman.

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Director of Operations

Marriott · Posted 29 days ago

Hobart, Hobart Region Adzuna Australia

About the role

Additional Information Job Number 26124992 Job Category Rooms & Guest Services Operations Location 12 Murray Street, Hobart Tasma 7000, Australia VIEW ON MAP (https://www.google.com/maps?q=12%20Murray%20Street%2C%20Hobart%20Tasma%207000%2C%20Australia) Schedule Full Time Located Remotely? N Position Type Management The Tasman, a Luxury Collection Hotel, Hobart The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions. This Multi Award Winning Property is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination. The Opportunity An exceptional opportunity exists for a visionary hospitality leader to join us as Director of Operations . As a key member of the Executive Leadership Team, you will shape every aspect of the guest and associate experience, leading operational excellence across Rooms, Food & Beverage, Culinary and Engineering. Reporting to the General Manager, you will be responsible for delivering world-class luxury hospitality while driving commercial performance, associate engagement and owner satisfaction. At The Tasman, luxury is defined by authentic connection. Through Genuine Anticipatory Service , we create moments that feel effortless, personal and unforgettable. As a proud Destination Authority , we bring Tasmania's rich culture, people and places to life, while our commitment to the Associate Promise ensures our team members feel valued, supported and inspired to thrive. What You'll Do Lead Luxury Operations Deliver exceptional operational standards across all areas of the hotel. Champion service excellence, ensuring every guest experience feels intuitive, personalised and memorable. Maintain a visible leadership presence, fostering genuine connections with guests and associates. Elevate the Guest Experience Embed a culture of Genuine Anticipatory Service throughout the hotel. Use guest insights and performance data to continuously refine and enhance the luxury experience. Ensure every touchpoint reflects the sophistication and individuality of The Tasman. Inspire and Develop People Create a high-performance culture founded on respect, accountability and care. Champion Marriott's Associate Promise through meaningful development, recognition and engagement. Coach and mentor leaders to achieve exceptional results and cultivate future talent. Drive Commercial Success Deliver strong financial performance through strategic leadership and disciplined execution. Balance profitability with the uncompromising service standards of The Luxury Collection. Identify opportunities for innovation, efficiency and sustainable growth. Celebrate Destination Authority Inspire teams to connect guests with the stories, culture and character of Tasmania. Strengthen partnerships that enhance The Tasman's position as Hobart's leading luxury hotel. About You You are a sophisticated and commercially astute hotel leader with a passion for luxury hospitality and people. You bring: Proven senior leadership experience within a luxury hotel environment. Possesses an advanced knowledge of all areas of the Food and Beverage operation and consistently drives operational excellence and business performance A track record of delivering exceptional guest satisfaction and commercial outcomes. Strong leadership, coaching and stakeholder management capabilities. The ability to translate strategy into execution while inspiring high-performing teams. A genuine appreciation for personalised service, local storytelling and creating memorable experiences. Why The Tasman? At The Tasman, we are committed to creating an environment where our associates thrive personally and professionally. As part of Marriott International, you will have access to world-class development opportunities while helping shape the future of luxury hospitality in Tasmania. If you are a passionate leader who embodies hospitality, embraces innovation, and is inspired by creating extraordinary experiences for guests and associates alike, we would love to hear from you. Join us and help define the next chapter of luxury hospitality at The Tasman. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Director of Factory Operations

Essense of Australia · Posted 29 days ago

Perth, Perth Region Adzuna Australia

About the role

Overview Essense Designs is an international bridal wholesaler with key offices based in Perth, Australia and Lenexa, Kansas. Our growing organisation has additional locations in the United Kingdom, Europe, Canada, and New Zealand. We have been a global leader in bridal fashion for over 20 years and our designs are currently sold in over 1,500 stores worldwide. With innovative designs and a strong customer service approach, Essense Designs is a dynamic and rapidly-expanding company that rewards excellence, drive, and collaboration. The Role We are seeking an experienced Director of Factory Operations to lead the performance, and optimisation of our global factory network. This role will oversee all aspects of factory operations including sourcing, production planning, onboarding, and continuous improvement, ensuring alignment with business objectives , financial targets, and luxury brand standards. This role is responsible for leading factory strategy at a global level, while partnering closely with executive leadership and cross-functional teams to ensure consistent delivery, scalability, and operational excellence across all factory partners. What We Offer We look forward to welcoming the successful candidate to our fast-growing global team! In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people, promotes teamwork and embraces sustainability. We recognise and reward excellence, innovation, and loyalty. Our goal is to offer an inspirational and modern workplace that allows for talent individuals to thrive. Responsibilities What we expect Lead the development and execution of global factory operations strategy aligned to business objectives Lead the integration of AI tools and technology into factory operations – identifying high-impact opportunities to automate workflows, reduce inefficiencies, and elevate team output, while building a culture where AI adoption is the standard for the team. Oversee factory relationships through regular engagement with senior factory stakeholders Review and drive performance against factory KPIs (quality, cost, delivery, compliance) Lead commercial strategy including pricing, negotiation, and supplier agreements Oversee seasonal production timelines, collection launches, and critical milestone delivery Identify risks and escalate or resolve complex operational issues beyond BAU Lead factory sourcing strategy including identification, evaluation, and onboarding of new partners Drive improvements in factory processes, standards, and operational efficiency Ensure compliance with ethical, regulatory, and brand standards across all factories Provide reporting, insights, and recommendations to executive leadership Lead and develop the Factory Operations team Travel internationally to support factory relationships and sourcing initiatives Qualifications What We Are Looking For Tertiary qualifications in Fashion, Supply Chain, Business or a related field Extensive experience (minimum 7 years) in factory operations, manufacturing, or supply chain leadership within the garment industry or related field Demonstrated success in leading and supporting high performing teams Proven experience managing global supplier relationships in a complex environment Strategic mindset with strong operational execution capability A forward-thinking approach to operational excellence, with the ability to evaluate and apply AI tools strategically — driving measurable efficiency gains and equipping your team to work smarter at every level of the operation. Experience in sourcing, capacity planning, and production management Highly developed stakeholder management and leadership skills Data-driven approach with strong analytical and reporting capability Ability to operate effectively in a fast-paced, global luxury environment

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