Rooms Division Manager | Luxury Hotel | QLD
AA Appointments ¡ Posted 1 days ago
About the role
is available for an experienced Rooms Division Manager to join a luxury hotel on Queenslandâs stunning Sunshine Coast. Reporting directly to the... are consistently maintained Support the General Manager with broader operational and strategic hotel initiatives THE MUST HAVES
Assistant Venue Manager, Premium Eastern Suburbs Hotel, Sydney
Hastings People ¡ Posted 1 days ago
About the role
the day-to-day operations of this busy, premium hotel. Working closely with the Venue Manager, you will play an integral... progression and lifestyle benefits. Job Description We are seeking a motivated and hands-on Assistant Venue Manager to support
Hotel Manager
Accor ¡ Posted 2 days ago
About the role
where life beats faster. Job Description Be an ambassador of the brand and the property as Hotel Manager for Ibis Budget...Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45
Duty Manager - Esplanade Hotel Fremantle by Rydges
EVT ¡ Posted 2 days ago
About the role
About EVT: Rydges Esplanade Hotel Fremantle by Rydges is part of EVT, one of Australasiaâs market-leading experience... not just in the neighbourhood, weâre part of it. Every hotel is designed for ease, connection and quality. From check
Hotel Manager
Accor ¡ Posted 2 days ago
About the role
where life beats faster. Job Description Be an ambassador of the brand and the property as Hotel Manager for Ibis Budget...Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45
Duty Manager - Esplanade Hotel Fremantle by Rydges
EVT ¡ Posted 3 days ago
About the role
About EVT: Esplanade Hotel Fremantle by Rydges is part of EVT, one of Australasiaâs market-leading experience creators... in the neighbourhood, weâre part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out
Hotel Manager
¡ Posted 3 days ago
About the role
: whatever, whenever. Let go, let loose - that's half the fun. We are seeking an experienced, dynamic and commercially savvy Hotel Manager... about delivering exceptional results for guests, talent and owners. The Role Reporting to the General Manager, the Hotel Manager
Hotel Operations Manager - Rydges Kalgoorlie
EVT ¡ Posted 5 days ago
About the role
hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude.... Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once youâre in, there are no limits
Hotel Operations Manager - Rydges Kalgoorlie
EVT ¡ Posted 6 days ago
About the role
hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude.... Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once youâre in, there are no limits
Hotel Manager - ibis Budget Gosford
Accor ¡ Posted 6 days ago
About the role
with an expanded range and selection complementing its Parisian mural and modern facilities. Job Description As the Hotel Manager... of ibis budget Gosford, you will be responsible for leading all aspects of the hotel's operations to ensure exceptional guest
Hotel Manager - Waldorf Astoria Sydney
Hilton ¡ Posted 7 days ago
About the role
Job Category: General Manager/Hotel Manager Job Description: Exceptional Hospitality Starts with You In 2027..., Waldorf Astoria Sydney celebrates its landmark opening in Australia. As Hotel Manager, under the leadership of General Manager
General Manager - Melbourne Marriott Hotel
¡ Posted 8 days ago
About the role
PROFILE The preferred candidate would have experience as a GM or Hotel Manager in an Australian gateway city CBD hotel...Job Category: Property Leadership Job Description: HOTEL DESCRIPTION The hotel is located in the central business
Hotel Manager
Frontline Recruitment Group ¡ Posted 9 days ago
About the role
to take ownership of a high-volume venue and play a key role in its continued success and growth. The Role As Hotel Manager..., and identifying opportunities to grow the business. Skills & Attributes Proven experience as a Hotel Manager, General Manager
Floor Manager
Central Club Hotel ¡ Posted 10 days ago
About the role
Responsible for overseeing the day-to-day operation of the restaurant floor, ensuring smooth service and a high standard of customer experience. The role involves coordinating front-of-house staff, ma
Marketing Manager, Luxury Lifestyle Hotel, Gold Coast
Hastings People ¡ Posted 13 days ago
About the role
exists for an experienced Marketing Manager to lead the integrated marketing function for a premium luxury lifestyle hotel
Finance Manager - Hotels
Perigon Group ¡ Posted 14 days ago
About the role
Global hosptality group looking for seasoned Finance Manager to join one of their flagship Sydney based Hotels... budget. Analysing data, spotting trends and reporting variances. Support to the Director of Finance and hotel leadership
Reservations Manager - Flagstaff Gardens Hotel
EVT ¡ Posted 14 days ago
About the role
Reservations Manager (Full Time) About EVT: Flagstaff Gardens Hotel, Melbourne is part of EVT, one of Australasia... best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience
Chefs, Cooks, Hotel / Duty Managers and Restaurant Managers
Migration Team Australia ¡ Posted 17 days ago
About the role
, The Boat House, Zebu, and Kingscliff Cellars, and the Jacobs Well Hotel to name a few. About You - Hotel Manager...Our client TH Hospitality Services Pty Ltd are looking for qualified and experienced Chefs, Cooks, Hotel / Duty
Chefs, Cooks, Hotel / Duty Managers and Restaurant Managers
Migration Team Australia ¡ Posted 17 days ago
About the role
, The Boat House, Zebu, and Kingscliff Cellars, and the Jacobs Well Hotel to name a few. About You - Hotel Manager...Our client TH Hospitality Services Pty Ltd are looking for qualified and experienced Chefs, Cooks, Hotel / Duty
Chefs, Cooks, Hotel / Duty Managers and Restaurant Managers
Migration Team Australia ¡ Posted 17 days ago
About the role
, The Boat House, Zebu, and Kingscliff Cellars, and the Jacobs Well Hotel to name a few. About You - Hotel Manager...Our client TH Hospitality Services Pty Ltd are looking for qualified and experienced Chefs, Cooks, Hotel / Duty
Hotel Manager
Skilled Jobs Australia ¡ Posted today
About the role
We are on the hunt for an experienced and Hotel Duty Manager to lead our guest focused team in an influential role! You will assist in overseeing the Hotel operation, and oversight of all departments of the Hotel including Bars, Dining and Function facilities. You will be looking to develop a high Performing team who will wow our guests with a flawless service experience at every part of their journey and contribute to our financial targets as a result of an effective training program, regular feedback and a hands on leadership style. ABOUT THE ROLE: Lead & support a service focused team , overseeing all aspects of the day to day operation, so it runs like clockwork Develop the team by implementing effective inductions, on-going training, delegation and feedback Communicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistency Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system Effectively manage guest feedback and handle complaints Manage a 7 day operation with varied rosters covering day/night/weekend shifts including public holidays ABOUT YOU: Experience in a similar role AQF Diploma in Hospitality Management or higher with at least 12 months experience, with a minimum 3 years of overall hospitality experience Exposure Hotel leadership/management is essential Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments Team player, great personality and a passion for delivering the best service possible with a boutique vibe Ability to work under pressure in a fast paced environment, by taking initiative, prioritising and working collaboratively Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunity This is a fulltime position with a salary on experience superannuation.
Hotel Manager
Marriott Hotels Resorts ¡ Posted 1 days ago
About the role
Description Live Extraordinary. Lead Boldly. Inspire a New Generation of Hospitality. W Hotelsâ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Weâre here to open doors and open minds. With us, thereâs always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. Let go, let loose - thatâs half the fun. We are seeking an experienced, dynamic and commercially savvy Hotel Manager to join our Senior Leadership Team and help shape the next chapter of one of Australia's most iconic luxury hotels. This opportunity is ideal for a hospitality leader who thrives in a fast-paced environment, inspires high-performing teams, and is passionate about delivering exceptional results for guests, talent and owners. The Role Reporting to the General Manager, the Hotel Manager functions as the strategic leader of hotel operations. You will provide strategic oversight for operational departments including Rooms, Engineering, Housekeeping, Beverage & Food and Spa while driving commercial performance, guest satisfaction and talent engagement. You will work closely with discipline leaders to execute operational strategy, elevate service delivery and ensure the hotel consistently exceeds brand and business expectations. What You'll Be Responsible For Driving operational excellence across all areas of the hotel Leading, coaching and developing talent Delivering strong financial performance through effective revenue, labour and cost management Championing guest satisfaction and luxury service standards Creating an engaging, inclusive and high-performing culture aligned with Marriott's "Put People First" philosophy Identifying opportunities for innovation, operational improvement and business growth Ensuring compliance with health, safety, security and legislative requirements Leading hotel operations during critical incidents and emergency situations when required About You You are a proven hotel operations leader with a passion for people and performance. You combine commercial acumen with emotional intelligence and understand how to build teams that consistently deliver outstanding guest experiences. Ideally, you will bring: Significant senior leadership experience within a luxury or lifestyle hotel environment Strong understanding of Rooms, Beverage & Food and hotel operations Demonstrated success managing budgets, profitability and operational performance Exceptional leadership, communication and stakeholder management skills Experience developing and leading high-performing teams Strong business acumen with the ability to analyse data and make strategic decisions A hands-on leadership style with a visible presence throughout the hotel A passion for innovation, guest experience and talent development In return, you'll enjoy: Career development and global opportunities across Marriott International A competitive package Marriott accommodation and lifestyle benefits worldwide A collaborative, energetic and inclusive work environment The chance to make a meaningful impact on both hotel performance and people development Ready to Make an Impact? If you're an inspiring hospitality leader with the vision, energy and commercial expertise to elevate W Brisbane's performance while creating unforgettable experiences, we'd love to hear from you. Apply today and bring your boldest self to W Brisbane. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Hotel Manager
Marriott ¡ Posted 1 days ago
About the role
Additional Information Job Number 26139601 Job Category Property Leadership Location 81 North Quay, Brisbane Queen 4000, Australia VIEW ON MAP (https://www.google.com/maps?q=81%20North%20Quay%2C%20Brisbane%20Queen%204000%2C%20Australia) Schedule Full Time Located Remotely? N Position Type Management Live Extraordinary. Lead Boldly. Inspire a New Generation of Hospitality. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. Let go, let loose - that's half the fun. We are seeking an experienced, dynamic and commercially savvy Hotel Manager to join our Senior Leadership Team and help shape the next chapter of one of Australia's most iconic luxury hotels. This opportunity is ideal for a hospitality leader who thrives in a fast-paced environment, inspires high-performing teams, and is passionate about delivering exceptional results for guests, talent and owners. The Role Reporting to the General Manager, the Hotel Manager functions as the strategic leader of hotel operations. You will provide strategic oversight for operational departments including Rooms, Engineering, Housekeeping, Beverage & Food and Spa while driving commercial performance, guest satisfaction and talent engagement. You will work closely with discipline leaders to execute operational strategy, elevate service delivery and ensure the hotel consistently exceeds brand and business expectations. What You'll Be Responsible For Driving operational excellence across all areas of the hotel Leading, coaching and developing talent Delivering strong financial performance through effective revenue, labour and cost management Championing guest satisfaction and luxury service standards Creating an engaging, inclusive and high-performing culture aligned with Marriott's "Put People First" philosophy Identifying opportunities for innovation, operational improvement and business growth Ensuring compliance with health, safety, security and legislative requirements Leading hotel operations during critical incidents and emergency situations when required About You You are a proven hotel operations leader with a passion for people and performance. You combine commercial acumen with emotional intelligence and understand how to build teams that consistently deliver outstanding guest experiences. Ideally, you will bring: Significant senior leadership experience within a luxury or lifestyle hotel environment Strong understanding of Rooms, Beverage & Food and hotel operations Demonstrated success managing budgets, profitability and operational performance Exceptional leadership, communication and stakeholder management skills Experience developing and leading high-performing teams Strong business acumen with the ability to analyse data and make strategic decisions A hands-on leadership style with a visible presence throughout the hotel A passion for innovation, guest experience and talent development In return, you'll enjoy: Career development and global opportunities across Marriott International A competitive package Marriott accommodation and lifestyle benefits worldwide A collaborative, energetic and inclusive work environment The chance to make a meaningful impact on both hotel performance and people development Ready to Make an Impact? If you're an inspiring hospitality leader with the vision, energy and commercial expertise to elevate W Brisbane's performance while creating unforgettable experiences, we'd love to hear from you. Apply today and bring your boldest self to W Brisbane. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hotel Manager
MLKA ¡ Posted 2 days ago
About the role
Hotel Manager â Regional Queensland $90,000â$100,000 Super | On-Site Two-Bedroom Accommodation Take the lead at an iconic heritage hotel in Regional Queensland, where strong hospitality management experience, commercial acumen and proven leadership skills will be essential to success. This is an exciting opportunity for a hands-on Hotel Manager to oversee a multifaceted operation encompassing accommodation, food and beverage, gaming and functions, while driving profitability, developing a high-performing team and preserving the character of a well-established Australian hotel. About The Venue Steeped in history and proudly connected to its local community, this established hotel offers far more than traditional pub operations. With accommodation, food and beverage, gaming and functions all under one roof, the venue presents an engaging leadership opportunity for an experienced hospitality professional who thrives on variety, takes ownership of business performance and understands the importance of delivering exceptional customer experiences. What's On Offer $90,000â$100,000 salary superannuation On-site two-bedroom accommodation The opportunity to lead a recognised heritage hotel with a strong community presence Responsibility across a diverse operation incorporating hospitality, accommodation, gaming and functions The opportunity to influence business performance, grow revenue and build on an established venue's success What You'll Bring Proven experience managing a hotel, pub or multifaceted hospitality venue, with a thorough understanding of daily operations. Strong commercial and financial management skills, including budgeting, cost control, revenue generation and profitability. Demonstrated leadership ability, with experience recruiting, training, mentoring and performance-managing a diverse team. Excellent communication, customer service and relationship-building skills, with the confidence to resolve issues professionally. A proactive, solutions-focused approach and the ability to make sound decisions in a fast-paced environment. Experience with gaming operations, TAB, Keno, POS systems, CCTV and AV equipment. A solid understanding of Queensland hospitality legislation, responsible service practices, workplace health and safety, and operational compliance. Current Queensland RSA, RSG, RMLV and Approved Manager qualifications, together with Gaming Nomination and CLO Certification. A Diploma of Hospitality Management or Certificate IV in Hospitality would be advantageous. Key Responsibilities Oversee all aspects of the hotel's daily operations, ensuring consistently high standards of service, presentation, safety and compliance. Lead, support and develop the team through effective recruitment, training, coaching, rostering and performance management. Maintain compliance with liquor licensing, responsible gambling, food safety, workplace health and safety and relevant legislative requirements. Oversee gaming operations and ensure responsible gambling practices are embedded throughout the business. Manage labour costs, stock control, cash handling, operating expenses and capital expenditure in line with business objectives. Monitor financial performance, including revenue, profit margins, gaming results, accommodation occupancy, wages and stock turnover. Identify and implement opportunities to increase revenue, improve profitability and strengthen customer engagement. Develop and coordinate promotions, marketing initiatives and new business opportunities. Build strong relationships with regular customers, community groups, suppliers, business partners and other key stakeholders. Monitor market trends and competitor activity to identify opportunities for growth and maintain the venue's competitive position. Ensure the hotel, motel suites, facilities and back-of-house areas are maintained to a high standard. Oversee functions, entertainment and events, including live music and associated operational requirements. Foster a positive, accountable and inclusive workplace culture where teamwork, safety and excellent customer service are priorities. The Ideal Candidate You'll be a visible, hands-on leader who understands that successful hotel management requires a balance of people leadership, commercial discipline and genuine hospitality. Equally comfortable on the floor supporting the team or reviewing financial performance, you'll bring initiative, sound judgement and the ability to keep a diverse operation running smoothly. You'll also appreciate the heritage and community connection of a traditional Australian hotel, while recognising the importance of innovation, compliance and continuous improvement. If you're ready to take ownership of a well-established venue and make a meaningful contribution to its ongoing success, this could be an excellent next step in your hospitality career. Mandatory Qualifications Applicants must hold the following current Queensland qualifications and certifications: Queensland RMLV (Responsible Management of Licensed Venues) Queensland Approved Manager Licence Queensland RSA (Responsible Service of Alcohol) Queensland RSG (Responsible Service of Gambling) Gaming Nomination CLO Certification Apply now to take the next step in your hospitality management career and lead a distinctive regional Queensland hotel with a proud history and a diverse operation.
Hotel Manager
AccorHotel ¡ Posted 2 days ago
About the role
Job Description Be an ambassador of the brand and the property as Hotel Manager for Ibis Budget Enfield, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximised operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the marketplace. You will be responsible for: Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets This role requires you to wear many hats, being a true all-rounder who enjoys getting amongst the action and leading by example Leading daily operations and driving business performance for the Hotel Ensure full compliance with operating controls and legislation in all areas of the business Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input Develop relationships within the local community Proven ability with cost controls across departments. Maintain product and service quality standards to exceed guest expectations Promote the brand and ensure all brand essentials and standards are in place and executed consistently.
Hotel Manager - The Wattle Hotel
InRecruit ¡ Posted 3 days ago
About the role
The Hunts Hotel is a renowned hospitality destination known for exceptional service, welcoming atmosphere, and memorable guest experiences. We are currently seeking a highly motivated and experienced Hotel Manager to lead our team and oversee the daily operations of the venue. Key Responsibilities: Oversee the day-to-day operations of the hotel, ensuring smooth functioning across all departments including accommodation, food and beverage, and guest services. Provide leadership, training, and support to staff, fostering a culture of excellence and professionalism. Develop and implement business strategies to drive revenue growth, control costs, and maximise profitability. Ensure compliance with licensing laws, health and safety regulations, and company policies. Manage budgets, financial performance, and reporting to ensure operational efficiency. Maintain high standards of customer service, promptly addressing guest concerns to ensure satisfaction. Coordinate marketing, promotions, and community engagement activities to enhance the hotelâs reputation and attract new clientele. Build strong relationships with suppliers, stakeholders, and local community partners. About You: Previous management experience in the hospitality industry, ideally in hotels or large hospitality venues. Strong leadership, communication, and interpersonal skills. Proven ability to manage budgets, staff performance, and operational standards. A hands-on manager with a passion for hospitality and delivering outstanding guest experiences. What We Offer: Competitive salary package with performance incentives. Supportive and dynamic working environment. Opportunity to lead a respected venue and make a lasting impact. If you are a dedicated professional with the drive to lead and inspire a hospitality team, we would love to hear from you. Permanent Full Time role with $76000 - $86000 (plus super) If you believe you would be a good fit for our team, please send your resume and contact details to the details attached.
Hotel Manager - The Locker Room
InRecruit ¡ Posted 3 days ago
About the role
The Locker Room is a multi-level pub and events venue in the heart of Sydney Olympic Park. Featuring bistro dining, multiple bars, a rooftop terrace and dedicated function spaces, the venue welcomes diners, sports fans, concertgoers and private event guests. We are seeking an experienced Hotel Manager to lead the team and oversee the venueâs operational and financial performance. This position suits a confident hospitality professional who can manage everyday trading while preparing the business for busy sporting fixtures, concerts and major events. Key duties Plan and oversee daily operations across the bars, bistro, gaming and function areas. Coordinate staffing, stock and service arrangements around the precinctâs sporting and entertainment calendar. Recruit, train, roster and supervise staff, providing clear direction and ongoing performance feedback. Prepare and monitor budgets, review sales performance and control labour, purchasing and operating costs. Manage supplier relationships, purchasing, stocktakes and inventory controls. Oversee cash handling, daily reconciliations and financial reporting to senior management. Coordinate private functions and group bookings, ensuring kitchen, bar and service teams understand event requirements. Maintain customer service standards, respond to feedback and resolve complaints professionally. Oversee venue security, patron management and incident reporting in collaboration with staff and security personnel. Ensure adherence to liquor licensing, responsible service of alcohol, responsible gambling, food safety and workplace safety requirements. Maintain the presentation, cleanliness and functionality of the premises, arranging maintenance and repairs as needed. Implement promotions and operational improvements to increase patronage, revenue and customer satisfaction. About you Relevant qualifications in Hospitality Management or a related field. Demonstrated management experience in a pub or comparable licensed hospitality venue. Experience coordinating busy bar, bistro, gaming and function operations. Strong leadership, communication and organisational skills. Sound knowledge of budgeting, rostering, stock control and financial reporting. Ability to make effective decisions during busy service periods. Availability to work evenings, weekends, public holidays and major event days Permanent Full Time role with $82000 - $90000 (plus super) If you believe you would be a good fit for our team, please send your resume and contact details to the details attached.
Hotel Manager
291 On King ¡ Posted 4 days ago
About the role
Lead with Purpose. Drive Operational Excellence. Deliver Exceptional Guest Experiences. Are you a confident and driven hospitality leader ready to take full ownership of hotel operations? 291 On King is seeking an experienced Hotel Manager to lead a high-performing team, maintain premium service standards and ensure strong financial performance. This is an opportunity to bring your expertise, creativity and leadership to one of Newcastleâs leading accommodation providers, working closely with Directors to shape strategy and drive ongoing success. As Hotel Manager, your role will be central to the daily success and long-term vision of the business. Key Skills and Responsibilities: ⢠Oversee all hotel operations to ensure smooth, guest-focused service; ⢠Lead and support teams to deliver a premium guest experience aligned with core values; ⢠Ensure effective workforce planning and maintain high staff retention; ⢠Facilitate internal communication through meetings, training, and briefings; ⢠Drive performance development aligned with business objectives; ⢠Promote a positive culture focused on business goals and values; ⢠Collaborate with Directors on operational strategies and growth plans; ⢠Manage key financial metrics including budget, occupancy, CPOR, and profitability; ⢠Achieve guest satisfaction targets and lead continuous improvement initiatives; ⢠Implement marketing strategies via EDMS, social media, and other channels; ⢠Oversee front desk operations and ensure professional guest communication; ⢠Coordinate with housekeeping to maintain high standards of cleanliness and service; ⢠Ensure property maintenance through contractor and supplier management; ⢠Monitor and optimise hotel systems like booking platforms and EDMS. Experience and Qualifications: ⢠Bachelorâs degree in Hotel Management or Hospitality Management is preferred but not essential; ⢠Must have demonstrated experience in hotel or management; ⢠Proven ability to lead teams and contractors effectively, building positive workplace culture; ⢠Strong financial acumen, with experience managing budgets, forecasts and business performance metrics; ⢠Solid understanding of guest service standards, complaint management and service recovery; ⢠Confident in compliance management, WHS standards and quality systems; ⢠Proficient in hotel technology platforms (PMS, booking systems, EDMS, etc.) About You: ⢠You are a natural leader with a passion for delivering exceptional guest experiences and a strong commercial mindset; ⢠You take pride in maintaining high standards, mentoring your team and driving results through collaboration, integrity and professionalism; ⢠Hands-on and proactive with excellent organisational skills; ⢠Calm and confident under pressure; ⢠Skilled in communicating with stakeholders at all levels; ⢠Focused on team growth, training and performance; ⢠Committed to continuous improvement and innovation. Employee Benefits: ⢠Competitive salary package based on experience and qualifications ⢠FREE Parking in Newcastle CBD ⢠FREE Gym Membership at The Gym on King ⢠25% off Hotel Retail Stock ⢠Accommodation Discounts
General Manager / Hotel Manager
Cleveland Estate, Macedon Ranges ¡ Posted 4 days ago
About the role
Nestled in the heart of the Macedon Ranges wine country, Cleveland Estate is a destination renowned for weddings, conferences, and elegant dining experiences with 50 Hotel Rooms. As part of the award-winning Lancemore Hotel Group, weâre looking for talented Hotel Manager to join the team on a 14-month fixed term contract for a maternity cover. We are seeking an experienced and accomplished General Manager to lead our dedicated team. You will have a strong background in driving sales performance and in managing conference-focused hotels and a passion for delivering exceptional guest experiences. As General Manager, you will oversee all aspects of the property's operations, including guest services, food and beverage, wedding & events, and financial performance. Key Responsibilities: Oversee all aspects of hotel operations across Rooms, Sales, Revenue, Food & Beverage, Events and Maintenance, ensuring operational excellence, exceptional guest experiences and consistent delivery of brand standards while managing critical incidents and after-hours matters. (not the vineyard and winery is managed via corporate office). Drive commercial performance through strategic revenue, sales and marketing initiatives, maximising Net RevPAR, profitability, market share and overall business outcomes. Manage budgets, forecasting, financial reporting and cost-control measures, ensuring labour efficiency, effective debtor management and strong operational performance. Lead, coaches and develops high-performing teams through recruitment, onboarding, performance management, succession planning and talent development, while fostering an inclusive and collaborative workplace culture. Build and maintains strong relationships with corporate stakeholders, suppliers and community partners, providing regular business updates, About You: Experience: Demonstrated experience in a General Manager or senior leadership role within the hospitality industry Leadership Skills: Proven ability to lead and motivate teams, with a focus on professional development and high performance. Financial Acumen: Strong understanding of financial management, budgeting, and revenue optimization. Guest-Centric: A passion for delivering exceptional guest experiences and the ability to instill this ethos across the team. Adaptability: Comfortable managing a property in a regional setting, with an understanding of the unique opportunities and challenges this presents. Communication: Excellent interpersonal and communication skills, capable of building relationships with guests, team, and stakeholders. Strong administrative and reporting skills to deliver regular and adhoc reporting and utilising company databases and systems Why Join Us? The Lancemore Group is a leading Australian boutique hotel brand, known for its award-winning properties and commitment to delivering exceptional hospitality experiences. With a strong focus on innovation, design, and guest satisfaction, we provide a supportive and inspiring work environment where leaders can thrive. As part of our team, you'll have access to professional development opportunities, a collaborative network of industry experts, and the chance to contribute to the ongoing success of a renowned hotel group. If you are a visionary leader with a passion for hospitality and a track record of operational excellence, we invite you to apply and become a pivotal part of our journey. Visit www.lancemore.com.au to find out more about our company. Click the "Apply Now" Button Our Values Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth Follow us on LinkedIn
Hotel Manager - Waldorf Astoria Sydney
Hilton ¡ Posted 4 days ago
About the role
Job Identification: 228392 Job Category: General Manager/Hotel Manager Job Schedule: Full time Exceptional Hospitality Starts with You In 2027, Waldorf Astoria Sydney celebrates its landmark opening in Australia. As Hotel Manager , under the leadership of General Manager, Marlene Poynder, and as a member of the executive committee, you will be responsible for overseeing the daily operations of the hotel, leading a diverse team of executives and department leaders, inspiring a culture of excellence, financial stewardship and a guest experience that embodies our brand's promise. Lead with Sincere Elegance From the first days of pre-opening to the rhythm of a fully operational hotel, this is a remit of rare scope, reaching across every department and every moment of the guest's stay. Your eye for detail and passion for hospitality elevate every aspect of the guest journey. You lead with intent, ensuring experiences are refined and resonant. Data-driven insights and guest engagement metrics inform your decisions, while brand pillars guide your actions. Financially astute, you support the budget management process and adapt to evolving conditions with agility. You ensure compliance with quality and brand standards, while proactively implementing initiatives that enhance guest satisfaction and uphold our legacy. Above all, you are a leader others want to follow. You foster a workplace where Team Members feel empowered to grow, contribute and live the values of Hilton - recognised as the World's Best Workplace by Great Place to Work. Through your leadership, Waldorf Astoria Sydney becomes not just a place to work, but a place to belong. What You Will Bring to Waldorf Astoria Hotels & Resorts At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every Team Member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. In addition, this role requires the following minimum qualifications: - Luxury Hotel Manager or Director of Operations experience from key global cities - Proven command of operational excellence and the commercial judgement to complement it - Outstanding communication, negotiation skills and stakeholder management expertise - Leadership expertise and development, including exceptional levels of team member engagement - Demonstrated ability to translate brand into experiences for guests and team members alike - High proficiency in English; additional languages are a plus - Ability to work flexible hours, including nights, weekends and public holidays Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.
Mix Bar Attendant
Marriott ¡ Posted 4 days ago
About the role
Additional Information Job Number 26138806 Job Category Food and Beverage & Culinary Location 31 Wheat Road, Sydney New S 2000, Australia VIEW ON MAP (https://www.google.com/maps?q=31%20Wheat%20Road%2C%20Sydney%20New%20S%202000%2C%20Australia) Schedule Part Time Located Remotely? N Position Type Non-Management Natural Talent Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Sydney is now casting for a Mix Bar Attendant to execute the daily mix bar operations for the hotel. Reporting to the In Room Dining Manager, this integral role will work closely with the In Room Dining team to ensure that all the mix bars in the hotels are maintained, restocked, and set up as per the hotel standards. If you love running around checking rooms, sorting, restocking, working fast, working on your own but within a team this role is for you. JOB SUMMARY The primary responsibility of this role is to ensure that all mix bars across the hotels are checked daily to ensure that any beverage and food consumption is restocked and charged to the right guest in a timely manner. The mix bar attendant must maintain the standard set ups in the room and manage the stock control for daily operation. CORE WORK ACTIVITIES The core responsibilities include, but are not limited to: Checking mix bar in guest rooms, restocking mix bar and charging as per consumption. Complete opening and closing duties for the department. Maintaining the par level stock control for mix bar products in the main store and the mix bar trolleys for daily operations. Conducting regular expiry checks for all products and removing items from guest room prior to expiry. Investigate any guest disputes on mix bar charges and report to the management. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all chinaware, glassware, and silverware in the mix bar set up in the rooms. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Maintain, track and complete daily worksheet (https://setupmyhotel.com/homepage/hotel-management-glossary/worksheet.html) of mix bar stock. Raise store requisition (https://setupmyhotel.com/homepage/hotel-management-glossary/requisition.html) and obtain stock from purchasing and store in the assigned storerooms. Maintain and complete assigned floors and rooms requesting Mix Bar service. Maintain the highest level of customer service and always display professionalism. Follows all required safety (https://setupmyhotel.com/homepage/hotel-management-glossary/safety.html) and standard procedures. Ensure rotation of all mix-bar products based on a First In First Out strategy. Properly complete, maintain and track inventory in assigned storerooms. Communicate (https://setupmyhotel.com/homepage/hotel-management-glossary/communicate.html) effectively with Mix Bar Supervisor any issues and/or concerns. Ensure all duties found in the mix bar inspection/attendant evaluation checklist are followed including completing assigned floors, cleanliness of assigned mix bars, menus (https://setupmyhotel.com/homepage/hotel-management-glossary/menu.html) are present, inventory is complete, and refill reports are accurately filled out. Always display appropriate two-way radio etiquette. Report all mix bar concerns to management including any guest issues. Perform any other duties deemed necessary for the success of the department. Knowledge of Point-of-sale systems, Handheld devices, inventory, and store requisition software and reporting tools. BENEFITS Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International Discounts on food & beverage across all our hotels Recognition programs to keep you motivated Wellbeing & mindfulness programs to ensure you stay healthy Employee Assistance Program 'Great Places to Work' certified MI RECOGNITION Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. MI CAREERS SOCIAL MEDIA ACCOUNTS Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram CTA TO LEARN MORE Visit whotels.com/careers to learn more about our workplace culture and career opportunities. DIVERSITY AND INCLUSION STATEMENT Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Hotel Service Manager
Lasseters ¡ Posted 5 days ago
About the role
Hotel Service Manager â Lasseters Hotel Casino | Alice Springs, NT Employer: IRIS Capital â Lasseters Casino Operations Pty Ltd Position Type: Full-Time Salary: $73,865 â $85,000 (depending on experience and skill set) Location: Alice Springs, NT Lasseters Hotel Casino is seeking a motivated and service-driven Hotel Service Manager to oversee daily hotel operations, including Front Office, Housekeeping, Concierge, and Guest Services. This role ensures exceptional guest experiences, smooth departmental coordination, and high service standards across the hotel. About the Role Support and coordinate guest service operations across hotel departments Ensure rooms and public areas meet brand cleanliness and presentation standards Supervise and support frontline staff during daily operations Handle guest enquiries, feedback, and service recovery professionally Liaise with Housekeeping, Maintenance, and Front Office to ensure seamless service Uphold safety, hygiene, and hotel procedures What Weâre Looking For Experience in hotel operations or guest services Strong customer service and communication skills Ability to supervise and support staff Organised, reliable, and able to work in a fast-paced environment Professional presentation and strong attention to detail Qualification Requirements AQF Certificate II or III in Hospitality or Hotel Operations OR 1 year of relevant experience, OR 3 years of experience in lieu of formal qualifications We Offer You 25% discount on food and beverages across Lasseters operations Discounted Health Club membership and Day Spa treatments IHG Employee Benefits Program Meals provided while on eligible shifts Uniforms provided and laundered Training, professional development, and career progression pathways Staff and family social events Apply Now Join our Lasseters Hotel and Casino team and help deliver exceptional guest experiences in the heart of Central Australia.
Guest Services Agent - (Local Host)
LiveStay ¡ Posted 5 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Punthill Brisbane Airport! Join the pre-opening team at Punthill Brisbane Airport, a brand-new state of the art hotel opening late November 2026. As a Local Host, you'll be the face of the hotel, delivering exceptional guest experiences while helping bring a new property to life from day one. Located in Brisbane's key airport and trade precinct, the hotel will open with 38 contemporary apartment-style apartments before expanding to more than 130 apartments across three stages. This is a unique opportunity to shape the culture, guest experience and success of a growing hotel while building your career with an Australian-owned hospitality group. Located within Brisbane's key airport and trade precinct, with convenient access to Brisbane Airport and surrounding businesses An exciting opportunity to help shape the culture, guest experience and success of a hotel from day one Be part of a small, hands-on team with direct access to the Hotel Manager and genuine opportunities to grow as the hotel expands Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day youâll strive to: Provide a high level of guest services at all touchpoints (check-in, check-out, during their stay) Provide creative resolutions to complaints and problems Be true host, and location connection for our guest - know the local area of the hotel intimately enough to provide advice and recommendations to guests on key points of interest Respond to emergency situations in a safe and professional matter Identify & explore opportunities to increase the number of returning & new guests Support the Hotel Manager to ensure the hotel operates to Veri-Best standard Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track Hotel Management Development program Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Free on site car parking Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) First Aid Certificate (or be able to obtain before starting) Responsible Service of Alcohol Certificate (or be able to obtain before starting) Flexibility to work at variety of shifts throughout the week, including weekends and public holidays on rotation with other team members (although no overnight shifts required) Ability to work as a team & also independently Experience in a customer service role
Hotel Manager
Federal Hotel Kalgoorlie ¡ Posted 6 days ago
About the role
The Federal Hotel Kalgoorlie is looking for an experienced and motivated Hotel Manager to join our team on a full-time basis . The successful applicant will organise and control hotel operations to provide accommodation, meals, beverages and other hospitality services while ensuring efficient business management and high service standards. Key Responsibilities Organise, direct and control the overall operations of the hotel. Oversee accommodation, food and beverage services and daily operational activities. Manage budgets, financial reporting, revenue, expenditure and cost control. Develop and implement operational policies, procedures and service standards. Recruit, train, supervise and manage staff, including workforce planning and rostering. Monitor business performance and implement strategies to improve profitability. Oversee purchasing, supplier relationships, stock control and maintenance. Ensure compliance with applicable liquor licensing, food safety, workplace health and safety and employment requirements. Manage guest concerns, service standards and significant operational issues. Report on operational and financial performance to the business owners. Skills and Experience Applicants should demonstrate: Relevant experience in hotel or hospitality management. Experience managing business operations, staff and financial performance. Strong leadership, organisational and decision-making skills. Budgeting, cost-control and commercial management capabilities. Knowledge of hospitality operations and relevant regulatory requirements. Strong communication, problem-solving and staff management skills. A relevant qualification in Hotel Management, Hospitality Management, Business Management or a related discipline is desirable. What We Offer: Competitive salary of $80,000 per year A great working environment in a well-established local venue Free Accommodation How to Apply Applicants should submit a current resume outlining relevant management experience, qualifications and employment history.
Hotel Manager
Crystalbrook Collection ¡ Posted 6 days ago
About the role
Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy of Cairns. From its standout public spaces to its 1,000-square-metre swimming lagoon and man-made beach overlooking the Coral Sea, Crystalbrook Riley delivers a resort experience that feels bold, stylish and effortlessly welcoming. More than a hotel, it is a place to connect, celebrate and experience luxury with personality. An exciting opportunity exists for an accomplished and ambitious Hotel Manager to join our leadership team at Crystalbrook Riley in Cairns. Reporting directly to the General Manager, this is a highly visible leadership role with broad operational responsibility across the hotel where you will play a key role in shaping the guest experience, building operational capability and creating a high-performing culture from the ground up. Your role: You will work closely with the General Manager and department leaders to ensure every area of the hotel is ready to operate with confidence, consistency and genuine personality. This will include supporting operational planning, developing procedures, preparing teams, embedding service standards and ensuring the hotel opens with strong foundations for long-term success. We are looking for a productive, commercially aware and people-focused Hotel Manager who leads with energy, clarity and purpose. You will inspire others through visible leadership, create accountability across the operation and bring teams together around a shared vision for exceptional hospitality. Creative and forward-thinking, you will be comfortable challenging traditional ways of working and identifying new opportunities to elevate the guest and Collaborator experience. You will balance strategic thinking with a hands-on approach, remaining closely connected to the day-to-day operation while maintaining focus on performance, culture and continuous improvement. With leadership experience gained within luxury or premium hotels, you will understand that exceptional hospitality is created through attention to detail, genuine personalisation and consistently strong operational delivery. You will bring broad hotel operations experience and the confidence to lead across multiple departments, balancing the needs of guests, Collaborators and the commercial performance of the hotel. Comfortable operating in a fast-paced and evolving environment, you will bring structure, energy and clear direction throughout pre-opening and into establishment. About you: We are looking for someone who can demonstrate: Proven senior operational leadership experience within a luxury, premium or full-service hotel environment Strong knowledge across rooms, front office, housekeeping, food and beverage and guest services A visible and hands-on leadership style that builds trust, accountability and engagement The ability to inspire, coach and develop high-performing department leaders and operational teams Strong commercial awareness, with an understanding of labour, productivity, guest satisfaction and financial performance The confidence to make sound decisions in complex, high-pressure and time-sensitive situations A creative and forward-thinking approach to improving service, systems and the overall guest experience A strong commitment to quality, consistency and operational excellence The ability to work collaboratively with the General Manager and broader leadership team Exceptional communication skills and the ability to engage confidently with guests, owners, partners and Collaborators A genuine passion for creating a distinctive hotel culture and memorable hospitality experiences This opportunity will appeal to an experienced hotel leader who is ready for something new, inspirational and genuinely career-defining. Why Us: You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars Relocation support package $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. If you are ready to lead with purpose, elevate rooms operations and help shape memorable guest experiences, we would love to hear from you. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group â we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values â We are Customer Obsessed, We are Collaborators, and We are Courageous â weâre passionate about creating extraordinary guest experiences and shaping a new era of hospitality. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australiaâs newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
Executive Assistant Hotel Manager
TFE Hotels ¡ Posted 6 days ago
About the role
Executive Assistant Hotel Manager - Vibe Hotel Melbourne DocklandsAbout TFE HotelsAt TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80 hotels, 12 brands and operations across 11 countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive.The PropertyFeaturing 273 guest rooms in Melbourne's vibrant Docklands precinct, adjacent to Marvel Stadium and within easy reach of the CBD. The property is home to Storehouse Docklands and offers conference and event facilities.About the RoleWe are currently recruiting a welcoming and passionate hospitality professional to join our Reception team as an Executive Assistant Hotel Manager at Vibe Hotel Melbourne Docklands. You'll work alongside the Hotel Manager to lead hotel operations, inspire high-performing teams and deliver exceptional guest experiences across every department.Through collaborative leadership, commercial thinking and a commitment to continuous improvement, you'll help shape the culture, performance and long-term success of the hotel.Key ResponsibilitiesSupport the Hotel Manager in leading the day-to-day operation and overall performance of the hotel.Provide leadership across operational departments to deliver exceptional guest experiences and commercial outcomes.Coach, mentor and develop leaders and team members to build capability and performance.Monitor operational performance and implement initiatives that improve service quality, efficiency and profitability.Build strong relationships with guests, employees and key stakeholders to foster a positive hotel culture.Support budgeting, financial performance and operational planning activities.Ensure compliance with company policies, legislative requirements and brand standards.Champion a culture of continuous improvement, accountability and exceptional hospitality across the hotel.Lead adoption of systems and digital tools that improve guest service and operational efficiency.Skills & ExperiencePassion for delivering exceptional guest experiences and customer service.Excellent verbal and written communication skills.Professional presentation and interpersonal skills.Ability to remain calm, organised and solution-focused in a fast-paced environment.Confidence using hotel systems and handling guest information responsibly.Ability to collaborate across departments and share information effectively.Strong attention to detail and organisational skills.Ability to build positive relationships with guests, colleagues and stakeholders.Significant leadership experience within hotel operations or hospitality management.Demonstrated ability to lead cross-functional teams and drive operational excellence.Strong commercial, strategic and stakeholder management capability.Proven ability to influence culture, lead change and deliver business outcomes.Strong cross-department influence and relationship-building capability.Ability to develop people and create clear performance expectations.Qualifications, Certifications & LicensesRelevant qualification in Hospitality, Tourism or Business is advantageous.Current Responsible Service of Alcohol (RSA) certification (where required).Degree in Hospitality Management, Business or a related discipline (preferred).Executive leadership or professional management development programs are advantageous.The BenefitsAt TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do. Career Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work.Hotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands.Global Opportunities: With 80 hotels, 12 brands and operations across 11 countries, access exciting career opportunities, travel experiences and opportunities across our global network.Everyday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further.Wellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond.Flexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life.Strong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together.ApplyA place to belong, to grow and to go further, your way. Apply now and discover where a career with TFE Hotels could take you.
Executive Assistant Hotel Manager
TFE Hotels ¡ Posted 6 days ago
About the role
Executive Assistant Hotel Manager - Vibe Hotel Melbourne Docklands About TFE Hotels At TFE Hotels, we're proud to be one of Australia's leading global hospitality groups. With 80 hotels, 12 brands and operations across 11 countries, we combine local spirit with international opportunity. We're passionate about people and the experiences we create together, where individuality is celebrated and collaboration comes naturally. Here, you'll be supported to grow, learn and make a real impact with the tools, development and benefits to help you thrive. The Property Featuring 273 guest rooms in Melbourne's vibrant Docklands precinct, adjacent to Marvel Stadium and within easy reach of the CBD. The property is home to Storehouse Docklands and offers conference and event facilities. About the Role We are currently recruiting a welcoming and passionate hospitality professional to join our Reception team as an Executive Assistant Hotel Manager at Vibe Hotel Melbourne Docklands You'll work alongside the Hotel Manager to lead hotel operations, inspire high-performing teams and deliver exceptional guest experiences across every department. Through collaborative leadership, commercial thinking and a commitment to continuous improvement, you'll help shape the culture, performance and long-term success of the hotel. Key Responsibilities Support the Hotel Manager in leading the day-to-day operation and overall performance of the hotel. Provide leadership across operational departments to deliver exceptional guest experiences and commercial outcomes. Coach, mentor and develop leaders and team members to build capability and performance. Monitor operational performance and implement initiatives that improve service quality, efficiency and profitability. Build strong relationships with guests, employees and key stakeholders to foster a positive hotel culture. Support budgeting, financial performance and operational planning activities. Ensure compliance with company policies, legislative requirements and brand standards. Champion a culture of continuous improvement, accountability and exceptional hospitality across the hotel. Lead adoption of systems and digital tools that improve guest service and operational efficiency. Skills & Experience Passion for delivering exceptional guest experiences and customer service. Excellent verbal and written communication skills. Professional presentation and interpersonal skills. Ability to remain calm, organised and solution-focused in a fast-paced environment. Confidence using hotel systems and handling guest information responsibly. Ability to collaborate across departments and share information effectively. Strong attention to detail and organisational skills. Ability to build positive relationships with guests, colleagues and stakeholders. Significant leadership experience within hotel operations or hospitality management. Demonstrated ability to lead cross-functional teams and drive operational excellence. Strong commercial, strategic and stakeholder management capability. Proven ability to influence culture, lead change and deliver business outcomes. Strong cross-department influence and relationship-building capability. Ability to develop people and create clear performance expectations. Qualifications, Certifications & Licenses Relevant qualification in Hospitality, Tourism or Business is advantageous. Current Responsible Service of Alcohol (RSA) certification (where required). Degree in Hospitality Management, Business or a related discipline (preferred). Executive leadership or professional management development programs are advantageous. The Benefits At TFE Hotels, we believe work should feel good for our guests and for our people. This is a place where you can be yourself, feel supported and build a career that grows as you do. Career Growth & Accredited Learning: We are the first employer in ANZ to offer accredited learning pathways, our Learn, Earn & Grow approach can support further education and university opportunities while you work. Hotel & Dining Discounts: Enjoy exclusive accommodation and dining discounts across our hotels and brands. Global Opportunities: With 80 hotels, 12 brands and operations across 11 countries, access exciting career opportunities, travel experiences and opportunities across our global network. Everyday Savings: Unlock discounts on groceries, shopping, entertainment, travel and everyday essentials to help your money go further. Wellbeing Support: Access wellbeing resources, Employee Assistance Program (EAP) services and support designed to help you thrive at work and beyond. Flexibility & Leave: Take the time you need to recharge, celebrate life's important moments and focus on what matters most, with Birthday Leave, Parental Leave, Purchased Leave and Life Leave, designed to support you at every stage of life. Strong Culture: Be heard in a flat, collaborative culture where individuality is celebrated, ideas are welcomed and people achieve more together. Apply A place to belong, to grow and to go further, your way. Apply now and discover where a career with TFE Hotels could take you.
Hotel Manager - ibis Budget Gosford
AccorCorpo ¡ Posted 6 days ago
About the role
Job Description As the Hotel Manager of ibis budget Gosford, you will be responsible for leading all aspects of the hotel's operations to ensure exceptional guest experiences, strong commercial performance, and seamless day-to-day management. Reporting directly to the Vice President of Operations NSW & ACT, with support from the regional Accor team, you will play a key role in driving the hotel's success and achieving strategic business objectives. This hands-on leadership position requires you to oversee operational excellence, financial performance, team development, and guest satisfaction. You will inspire and empower a high-performing team, fostering a culture of collaboration, accountability, and service excellence. As the face of the hotel, you will build and maintain strong relationships with guests, business partners, and key stakeholders, ensuring ibis budget Gosford continues to uphold its reputation as a welcoming, efficient, and trusted destination for travellers. Through your leadership, you will create an engaging environment for both guests and Heartists while delivering sustainable business results. Key Responsibilities Lead the overall management and strategic direction of ibis budget Gosford, ensuring the hotel consistently delivers exceptional guest experiences, operational excellence, and strong commercial performance. Build and maintain effective relationships with key stakeholders, including hotel owners, guests, suppliers, local businesses, and the broader Accor network. Drive the long-term profitability of the hotel by maximising revenue opportunities, managing costs effectively, and implementing sound yield and pricing strategies. Regularly review operational and financial performance across all departments, identifying opportunities to improve productivity, service quality, efficiency, and market competitiveness. Develop, inspire, and lead a high-performing team, fostering a positive workplace culture that reflects Accor's Heartist values and promotes employee engagement, growth, and accountability. Champion a guest-centric approach, ensuring service standards are consistently maintained and opportunities to enhance the guest experience are identified and implemented. This is a live-in position with accommodation provided in a self-contained one-bedroom apartment located onsite. Work a Tuesday to Saturday roster, including overnight stays during scheduled working days, while ensuring adequate leadership coverage and operational continuity during rostered days off. About you Previous experience as Front Office Manager or above. The ability to provide strategic thought processes and direction to build market performance and business outcomes. Strong ability to develop, lead and motivate a team of experienced professionals. Excellent project management abilities A strong focus on customer service and passionate about guest experiences
Hotel Services Manager
NoosaCare ¡ Posted 6 days ago
About the role
Hotel Services Manager â NoosaCare We are seeking to hire a Hotel Services Manager across our two sites, Carramar in Tewantin, and Kabara in Cooroy, working closely with the clinical care team to provide a holistic model of care and service delivery. Youâll lead cleaning, laundry, catering and Harryâs restaurant and cafĂŠ, as well as supervise the maintenance and gardening functions. You will have a strong commitment to supporting leadership growth and development within our team, as well as driving high-quality service, building and maintenance standards. What youâll do ⢠Lead, mentor, and develop the teams delivering cleaning, laundry, catering and maintenance ⢠Shape menus and dining experiences that balance nutrition, variety and choice ⢠Own the budgets, rosters, procurement and supplier negotiations ⢠Keep us audit-ready on food safety, infection control, WHS and the Aged Care Quality Standards ⢠Turn resident, family and staff feedback into visible improvements ⢠Work closely with Clinical, Finance, People & Culture and department heads You are ⢠A continuous improver. Youâre never satisfied that âgood enoughâ sufficient. You question how things are done, try better ways and measure what works, always asking whether it improves a residentâs day. ⢠An innovator. You bring fresh ideas in dining, service and environment, and you have the drive to make them stick. ⢠Strategic. You plan, and fix causes, not just symptoms. ⢠Motivated and engaged. You take ownership and donât wait to be asked. ⢠A natural communicator who possesses strong emotional intelligence. Youâre credible with a resident, a worried family, a supplier, a clinician and the executive. ⢠A leader who builds people. You mentor, coach and empower team members who need support to learn and grow, and youâre proud when they achieve goals and milestones. ⢠Calm under pressure, with an eye for detail. You bring ⢠5 years in management or senior leadership (preferably in hotel services) ⢠Experience leading teams, rostering and managing budgets ⢠Excellent communication, technology and computer skills ⢠Food Safety Supervisor certificate (or a commitment to get it) ⢠Current driverâs licence and unrestricted right to work in Australia ⢠Tertiary qualification in a relevant field (desirable) ⢠Experience working with a diverse community Apply Send your resume and a short paragraph on one thing youâd change about the dining experience in aged care, and why, as well as another short paragraph that describes your leadership and mentoring style, citing a key accomplishment if you have one. As part of the onboarding process, you will be required to provide a current police check and maintain this every three years.
Hotel Manager
Crystalbrook Riley ¡ Posted 7 days ago
About the role
Grow without limits â Elevate your leadership career with a hotel group that champions ambition, innovation and opportunity. Salary - up to $160,000 Superannuation, Relocation Support and possible sponsorship Relocate to tropical Cairns and enjoy an enviable lifestyle while leading the most iconic luxury resort in the region Always living in the moment, Crystalbrook Riley brings together striking design, thoughtful luxury and a strong connection to place. With an environmentally conscious approach and a passion for elevated guest experiences, Crystalbrook Riley offers sophisticated accommodation, vibrant dining, distinctive events and memorable moments shaped by the energy of Cairns. From its standout public spaces to its 1,000-square-metre swimming lagoon and man-made beach overlooking the Coral Sea, Crystalbrook Riley delivers a resort experience that feels bold, stylish and effortlessly welcoming. More than a hotel, it is a place to connect, celebrate and experience luxury with personality. An exciting opportunity exists for an accomplished and ambitious Hotel Manager to join our leadership team at Crystalbrook Riley in Cairns. Reporting directly to the General Manager, this is a highly visible leadership role with broad operational responsibility across the hotel where you will play a key role in shaping the guest experience, building operational capability and creating a high-performing culture from the ground up. Your role: You will work closely with the General Manager and department leaders to ensure every area of the hotel is ready to operate with confidence, consistency and genuine personality. This will include supporting operational planning, developing procedures, preparing teams, embedding service standards and ensuring the hotel opens with strong foundations for long-term success. We are looking for a productive, commercially aware and people-focused Hotel Manager who leads with energy, clarity and purpose. You will inspire others through visible leadership, create accountability across the operation and bring teams together around a shared vision for exceptional hospitality. Creative and forward-thinking, you will be comfortable challenging traditional ways of working and identifying new opportunities to elevate the guest and Collaborator experience. You will balance strategic thinking with a hands-on approach, remaining closely connected to the day-to-day operation while maintaining focus on performance, culture and continuous improvement. With leadership experience gained within luxury or premium hotels, you will understand that exceptional hospitality is created through attention to detail, genuine personalisation and consistently strong operational delivery. You will bring broad hotel operations experience and the confidence to lead across multiple departments, balancing the needs of guests, Collaborators and the commercial performance of the hotel. Comfortable operating in a fast-paced and evolving environment, you will bring structure, energy and clear direction throughout pre-opening and into establishment. About you: We are looking for someone who can demonstrate: Proven senior operational leadership experience within a luxury, premium or full-service hotel environment Strong knowledge across rooms, front office, housekeeping, food and beverage and guest services A visible and hands-on leadership style that builds trust, accountability and engagement The ability to inspire, coach and develop high-performing department leaders and operational teams Strong commercial awareness, with an understanding of labour, productivity, guest satisfaction and financial performance The confidence to make sound decisions in complex, high-pressure and time-sensitive situations A creative and forward-thinking approach to improving service, systems and the overall guest experience A strong commitment to quality, consistency and operational excellence The ability to work collaboratively with the General Manager and broader leadership team Exceptional communication skills and the ability to engage confidently with guests, owners, partners and Collaborators A genuine passion for creating a distinctive hotel culture and memorable hospitality experiences This opportunity will appeal to an experienced hotel leader who is ready for something new, inspirational and genuinely career-defining. Why Us: You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including: 50% F&B discount across all Crystalbrook restaurants and bars Relocation support package $99 room rates and a generous friends and family discount Enhanced parental Leave and lifestyle benefits A commitment to a green future through enhanced sustainability practices Access to our internal mobility program and team reward schemes Online learning and training with tailored career development pathways A culture of collaboration, elevating experiences and diversity Limitless career opportunities in a fast growing, dynamic environment Regular service recognition and team engagement events We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best. As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references. If you are ready to lead with purpose, elevate rooms operations and help shape memorable guest experiences, we would love to hear from you. At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group â we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values â We are Customer Obsessed, We are Collaborators, and We are Courageous â weâre passionate about creating extraordinary guest experiences and shaping a new era of hospitality. Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australiaâs newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally. Video
Hotel Manager - Macquarie Hotel
InRecruit ¡ Posted 7 days ago
About the role
The Macquarie Hotel is located in the CBD area of Liverpool. One and all will enjoy our modern bar offering in our bistro and leafy beer garden area where people can enjoy a wide selection of beverages. We are currently seeking a highly motivated and experienced Hotel Manager to lead our team and oversee the daily operations of the venue. Key Responsibilities: Oversee the day-to-day operations of the hotel, ensuring smooth functioning across all departments including accommodation, food and beverage, and guest services. Provide leadership, training, and support to staff, fostering a culture of excellence and professionalism. Develop and implement business strategies to drive revenue growth, control costs, and maximise profitability. Ensure compliance with licensing laws, health and safety regulations, and company policies. Manage budgets, financial performance, and reporting to ensure operational efficiency. Maintain high standards of customer service, promptly addressing guest concerns to ensure satisfaction. Coordinate marketing, promotions, and community engagement activities to enhance the hotelâs reputation and attract new clientele. Build strong relationships with suppliers, stakeholders, and local community partners. About You: Previous management experience in the hospitality industry, ideally in hotels or large hospitality venues. Strong leadership, communication, and interpersonal skills. Proven ability to manage budgets, staff performance, and operational standards. A hands-on manager with a passion for hospitality and delivering outstanding guest experiences. What We Offer: Competitive salary package with performance incentives. Supportive and dynamic working environment. Opportunity to lead a respected venue and make a lasting impact. If you are a dedicated professional with the drive to lead and inspire a hospitality team, we would love to hear from you. Permanent Full Time role with $76000 - $86000 (plus super) If you believe you would be a good fit for our team, please send your resume and contact details to the details attached.
Room attendant - Housekeeping
LiveStay ¡ Posted 7 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Punthill Brisbane Airport! Join the pre-opening team at Punthill Brisbane Airport, a brand-new state of the art hotel opening late November 2026. As a Housekeeper, you will play a critical role in bringing a new property to life, ensuring our rooms are presented to the highest standards and creating a flawless first impression for our very first guests. Located in Brisbane's key airport and trade precinct, the hotel will open with 38 contemporary apartment-style apartments before expanding to more than 130 apartments across three stages. This is a unique opportunity to shape the culture, guest experience and success of a growing hotel while building your career with an Australian-owned hospitality group. Located within Brisbane's key airport and trade precinct, with convenient access to Brisbane Airport and surrounding businesses An exciting opportunity to help shape the culture, guest experience and success of a hotel from day one Be part of a small, hands-on team with direct access to the Hotel Manager and genuine opportunities to grow as the hotel expands Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Maintain common areas to brand standards Guest room in-stay & departure cleans to a high standard Ensure that the efficiency and quality of cleans meet hotel benchmarks Provide feedback on hotel common area condition to the Housekeeping Manager or Hotel Manager, particularly in terms of areas that require deep clean, repairs or replacement to maintain hotel standards Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track junior hotel management program in the future Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) Attention to detail, organisational skills and high standards of cleanliness Flexibility to work on a rotating roster including weekends and public holidays Ability to work as a team & also independently
Hotel Manager
Frontline Recruitment Group ¡ Posted 8 days ago
About the role
The Company This company is a well-established and expanding hospitality group with a strong presence across regional Australia. Known for investing in its people, venues, and local communities, the group is focused on delivering exceptional guest experiences while creating long-term career pathways for hospitality professionals. This is an exciting opportunity to take ownership of a high-volume venue and play a key role in its continued success and growth. The Role As Hotel Manager, you will take overall responsibility for the day-to-day operations of a busy hotel, leading teams across food & beverage, gaming, accommodation, and events. Reporting to the Area Manager, you will drive financial performance, ensure compliance across all operational areas, and create a positive culture focused on customer service and team engagement. This is a hands-on leadership role suited to an experienced hospitality professional who thrives on developing people, improving performance, and identifying opportunities to grow the business. Skills & Attributes Proven experience as a Hotel Manager, General Manager, Operations Manager, or similar senior hospitality leadership role Strong financial acumen with experience managing budgets, labour costs, stock control, and profitability Thorough understanding of gaming operations, liquor licensing, WHS, and regulatory compliance Exceptional leadership skills with a proven ability to coach, mentor, and develop high-performing teams Strong stakeholder management and communication skills, with the ability to build relationships across the business and local community Benefits & Culture Attractive salary package with retention bonus opportunities Accommodation assistance provided Career progression within a growing and supportive hospitality group Autonomy to lead and influence venue performance and culture Supportive leadership team committed to professional development and success
Hotel Manager - The Lord Anson Hotel
InRecruit ¡ Posted 9 days ago
About the role
Located in central Orange, The Lord Anson Hotel offers welcoming pub hospitality, modern bistro dining and spaces for private functions. Combining Mediterranean-inspired dishes with Australian favourites, our venue brings together locals and visitors for dining, drinks and celebrations. We are seeking an experienced Hotel Manager to oversee the venueâs bar, bistro and function operations. The successful candidate will lead our team, maintain high service standards and manage the hotelâs operational and financial performance. Key duties Plan, organise and oversee daily hotel operations across the bar, bistro and function areas. Recruit, train, roster and supervise staff, providing clear direction and managing performance. Prepare and monitor budgets, review revenue and expenditure, and control labour and operating costs. Manage purchasing, supplier relationships, stock levels and inventory procedures. Oversee cash handling, point-of-sale transactions, daily reconciliations and financial reporting. Coordinate functions, group bookings and special events with kitchen and service teams. Monitor customer satisfaction and resolve enquiries and complaints professionally. Maintain venue presentation, cleanliness, security and equipment, arranging repairs and maintenance as required. Ensure operations meet liquor licensing, responsible service of alcohol, food safety and workplace safety requirements. Develop promotions and business initiatives to increase patronage, sales and profitability. Establish operating procedures and monitor service quality across the venue. Report to ownership on business performance, staffing needs and operational improvements. About you Relevant qualifications in Hospitality Management, Hotel Management or a related field. Demonstrated management experience in a pub, hotel or comparable licensed hospitality venue. Strong leadership, communication and customer service skills. Sound financial management, rostering, purchasing and stock control capabilities. Ability to make decisions, manage competing priorities and lead during busy trading periods. Availability to work evenings, weekends and public holidays. Permanent full time role with an annualized salary between $70K-$80K plus super If you believe you would be a good fit for our team, please send your resume and contact details to the details attached.
Duty Manager - Hotel Harry
InRecruit ¡ Posted 10 days ago
About the role
Hotel Harry has a rare and exciting opportunity for a Hotel Duty Manager to join its award winning team. Position: Full-time Salary: $80K - $90K (plus super) About the role: Daily reporting on Hotel results Lead and control the venue's appearance and atmosphere whilst on shift Financial duties which involves both opening and closing cash up Day and night shift reports Security of venue Manage Hotel operations - including Bar area, dining and Gaming Area WHS knowledge Implementing policies and procedures within venue About you: Proven ability in managing teams Ability to run a face paced hotel Hospitality Industry experience is a must. Previous supervisor and management experience of small to medium teams required You have the ability to meet and work towards both your own, the venue and companies goals and deadline We need somebody who thrives on responsibility but at the same time brings their ideas to the table High level interpersonal skills, and excellent verbal and written communication skills At least 3 years relevant work experience. We expect our team members to be extremely focused on delivering the best experience in the market place. If this is the opportunity you've been looking for, then we would love to hear from you. Please click 'Apply' to be considered for this fulltime salaried position paying a salary of $80K-$90K (plus super).
Hotel Duty Manager
Skilled Jobs Australia ¡ Posted 11 days ago
About the role
We are on the hunt for an experienced and Hotel Duty Manager to lead our guest focused team in an influential role! You will assist in overseeing the Hotel and Front Office operation, and oversight of all departments of the Hotel including Bars, Dining and Function facilities. ABOUT THE ROLE: Lead & support a service focused team, overseeing all aspects of the day-to-day operation Develop the team by implementing effective inductions, on-going training, delegation and feedback Communicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistency Stay on top of systems and procedures, including cash handling, payments and the PMS reservation system Effectively manage guest feedback and handle complaints Manage a 7-day operation over 24 hours, with varied rosters covering day/night/weekend shifts including public holidays ABOUT YOU: Experience in a similar role - Exposure Hotel leadership/management is essential Hands on leadership skills that inspire and support the team, particularly during those 'madrush' moments Team player, great personality and a passion for delivering the best service possible with a boutique vibe Ability to work under pressure in a fast-paced environment, by taking initiative, prioritising and working collaboratively Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunity This is a full-time position with a salary range of $79,500-$85,000 per annum based on experience Superannuation. Only successful applicants will be contacted.
Publican / Hotel Manager
MLKA ¡ Posted 12 days ago
About the role
Publican / Hotel Manager â Regional Outback Queensland Immediate Start Looking for your next country pub challenge? We are seeking a hands-on Publican / Hotel Manager to lead a well-established regional hotel in Outback Queensland. This is a true community-focused role, ideal for someone who enjoys regional hospitality and takes pride in being actively involved in the day-to-day operation of the business. Package $100,000 Salary Super Free Self-Contained Accommodation Management Couples Encouraged to Apply (salary negotiable based on experience) The Role Oversee all aspects of a busy regional hotel including: Bar, Bistro, Gaming & Accommodation Staff leadership, training and development Financial performance and day-to-day operations Driving food & beverage and accommodation revenue Building strong relationships within the local community Ideal Candidate Previous Hotel Manager, Venue Manager or Publican experience Strong regional pub background Hands-on leadership style Experience across gaming, bar, food & beverage and accommodation Community-minded with excellent customer service skills This is an outstanding opportunity for someone looking to embrace the regional lifestyle while leading a successful country hotel.
Hotel Service Manager
Brady Hotels & Apartments ¡ Posted 13 days ago
About the role
Hotel Services Manager Brady Hotels & Apartments | Melbourne CBD | Full Time Lead Great People. Deliver Exceptional Guest Experiences. Brady Hotels & Apartments is seeking an enthusiastic, organised and hands-on Hotel Services Manager to join our growing Melbourne CBD hotel group. We're looking for a natural leader who enjoys working with people, takes pride in delivering exceptional guest service and knows how to bring out the best in their team. This is a fantastic opportunity for an experienced hotel supervisor or Front Office leader looking to further develop their career in hotel management. About the Role Reporting to the Hotel Manager, you'll be responsible for supervising and coordinating hotel service staff, ensuring daily operations run smoothly and our guests consistently receive the genuine, personalised hospitality Brady Hotels is known for. This is a hands-on management role combining team leadership, operational coordination and guest engagement. You'll work closely with Front Office, Housekeeping and Maintenance to ensure service delivery is efficient, staff are supported and the hotel maintains consistently high standards. Key Responsibilities Supervise and coordinate the daily activities of hotel service employees. Determine daily staffing requirements and allocate duties based on operational needs. Prepare and maintain staff rosters, shift allocations and attendance records. Oversee staff performance and ensure service standards are consistently maintained. Coordinate with Housekeeping, Maintenance and hotel management to ensure smooth daily operations. Provide guidance, coaching and training to hotel service team members. Monitor operating procedures and recommend improvements to guest service delivery. Ensure workplace health and safety procedures are communicated and followed. Address employee concerns and assist in resolving day-to-day workplace issues. Manage guest complaints and coordinate appropriate service recovery. Assist with Front Office and reception duties when operationally required. Maintain clear communication between hotel departments and management. About You Previous experience supervising staff within a hotel environment. Experience coordinating staff duties, rosters and daily service operations. Strong leadership, communication and organisational skills. A qualification in Hospitality Management or Hotel Management is highly regarded. A genuine passion for hospitality and delivering exceptional guest experiences. Confidence in resolving operational issues and supporting team members. A practical, hands-on approach to leadership. A positive personality and the ability to build strong working relationships. Why Join Brady Hotels? Join a proudly Australian-owned and growing hotel group. Work in the heart of Melbourne CBD. Take ownership of hotel service delivery and team coordination. Develop your leadership skills with an experienced management team. Enjoy a supportive and guest-focused working environment. Genuine career development and progression opportunities. If you're a hospitality professional who enjoys leading people, coordinating hotel operations and creating memorable guest experiences, we'd love to hear from you. Apply now with your resume and tell us why you'd be a great addition to Brady Hotels Employer questions Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Front Office Supervisor? How much notice are you required to give your current employer? Which of the following First Aid accreditations do you currently hold? How many years of experience do you have in the Hotel Industry?
Finance Manager - Hotels
Perigon Group ¡ Posted 13 days ago
About the role
Global hosptality group looking for seasoned Finance Manager to join one of their flagship Sydney based Hotels on an interim basis. Reporting into the Director of Finance for the Group your role will include: Accounting and compliance Month-end close, including journal voucher review, trial balances, general ledgers and P&Ls, plus balance sheet reconciliations. Statutory reporting: BAS, FBT and tax. Internal controls over assets, liabilities, revenue and costs, all in line with Worldwide policy. SOX compliance, including quarterly self-audits and following up on any issues. Main liaison for internal and external audits. Daily operations and forecasting Managing the daily revenue, payroll and expense reporting cycle, and reviewing daily reports to chase errors. Weekly forecasts, monthly rolling forecasts, and the annual operating and capital budget. Analysing data, spotting trends and reporting variances. Support to the Director of Finance and hotel leadership Helping the DOF advise the GM and hotel team on financial and commercial matters, including interpreting financial data. Helping build timely, accurate management information and performance reporting. Reviewing best practice in accounting and control procedures. Monitoring compliance in the finance function and flagging exceptions. To be considered for this role CA/CPA qualification (or equivalent) Previous experience in a similar Finance Manager or Senior Accountant role within a Hotel or Hospitality group Advanced Excel and Word skills, and strong admin and communication skills. If this role sounds like something you would be interested in click 'Apply' and send through your CV. For more information you can email [email protected].
Hotel Manager
Waymark Hotels ¡ Posted 14 days ago
About the role
About the Opportunity As Hotel Manager you will drive operational performance, lead and manage a fun and friendly team whilst delivering exceptional customer service across all departments. This is a rare opportunity to join a growing regional hospitality group and make a genuine impact during an exciting period of growth and investment. If you're a hands-on Publican with a passion for people, we'd love to hear from you. Role Details Based in Darwin Region. Attractive salary package Retention bonus available Accommodation assistance included Long-term career progression within a growing regional hospitality Group Key Responsibilities Oversee the day-to-day operations of the hotel, ensuring exceptional customer service. Lead, coach, and develop a fun and friendly team across all departments. Drive revenue growth through effective Planning, Leading, Organising and Controlling the day-to-day business operations. Create a positive and engaging workplace culture focused on teamwork and service excellence. Build strong relationships with customers, suppliers, and the local community. Maintain compliance with all liquor, gaming, workplace health and safety, and regulatory requirements. About You To be successful in this role, you will possess: Previous experience as a Hotel Manager, Operations Manager, General Manager, or similar senior hotel leadership role. Strong financial management and business smarts. Proven ability to lead, inspire, and develop teams. Excellent communication and stakeholder management skills. A proactive, hands-on management style. Passion for delivering outstanding customer service. Current NT RSA and relevant Gaming Machine Manager licence (or the ability to obtain them). Why Darwin? Enjoy a relaxed tropical lifestyle with year-round warm weather. Access incredible fishing, camping, and outdoor adventures. Experience a vibrant and diverse community. Benefit from a lower commute time and excellent work-life balance. Be part of a growing region with strong career opportunities in hospitality. Ready for Your Next Challenge? If you're looking for an opportunity to take the reins of a cracking Hotel, lead a fantastic team, and build your career with a growing regional hospitality group, apply today. Apply now and take the next step in your hospitality leadership career in Darwin.
Maintenance Handyperson
Veriu ELMO HR ¡ Posted 14 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Punthill Springhill Nestled in Brisbaneâs leafy Spring Hill, Punthill Spring Hill offers a relaxed urban base just moments from the CBD. Set within a distinctive apartment-style building, our property combines the space and convenience of apartment living with the service of a hotel. 67 spacious serviced apartments across 10 levels Outdoor swimming pool BBQ area Guest laundry Off-site gym access On-site JakHill cafĂŠ offering breakfast and catering options On-site car parking Pet-friendly accommodation Great location within easy reach of Brisbane CBD, public transport, hospitals and major business precincts Direct access to the General Manager and leadership team , with a close-knit property team and genuine opportunities to grow within the business Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Maintain common areas to brand standards Guest room in-stay & departure cleans to a high standard Ensure that the efficiency and quality of cleans meet hotel benchmarks Provide feedback on hotel common area condition to the Housekeeping Manager or Hotel Manager, particularly in terms of areas that require deep clean, repairs or replacement to maintain hotel standards Responsibilities This is an exciting maintenance role, perfect for someone with a keen eye for detail and an impeccable sense of pride in their work. Working closely with the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day youâll expertly: Undertake a variety of general hotel maintenance work in common areas and hotel rooms Complete repairs to apartments, equipment, and common area hardware Assist in troubleshooting electrical equipment such as TVs and air conditioners Respond quickly to emergencies and maintain maintenance inventory Manage on-site contractors, contractor compliance and inductions, upkeep of service agreements, and building audits for compliance Work independently with an ownership mindset but also with a team focus Manage and assist in new building defects You'll be provided with all the tools and supplies required to be set up for success, and work closely with the hotel team to ensure that the property's condition and upkeep is improved or sustained. Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities in operations or project management Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track Hotel Management Development program Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) Knowledge of general maintenance tasks The ultimate 'can do' attitude A willingness to learn new things and be creative in finding solutions around operational demands High sense of pride in their work Strong communication skills and the ability to leave good impressions after interactions with team members and guests
Hotel Manager - The Wattle Hotel
InRecruit ¡ Posted 17 days ago
About the role
The Wattle Hotel is the heart of Coomera and a real destination for great food in the region. Relaxed, comfortable and safe, The Wattle is the authentic food, drinks and recreation venue for the local community. Applicants must have strong experience in busy hotel, be capable with fast paced, high volume service, take pride in managing the hotel and be effective in a busy team environment. Key Requirements are: Resourcefully solve any issues that arise and seize control of any problematic situation Comply with and enforce sanitation regulations and safety standards Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotelâs services Communicate with customers when appropriate (welcome them in thefacilities, address their complaints, find solutions to problems, offerinformation etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Permanent Full Time role with $80K - $85K (plus super) If you believe you would be a good fit for our team, please send your resume and contact details to the details attached.
Hotel Manager
Four Seasons ¡ Posted 18 days ago
About the role
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world â and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves. Four Seasons Hotel Sydney, is looking for a Hotel Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization. What You Will Do: Directly supervise the Director of Rooms, Food and Beverage, Engineering, and Security operations while providing leadership across all operational departments Provide exceptional personal presence, highly engaged in day to day operation and directing operational focus to the key priorities Drive Employee Engagement strategies and promote a positive culture and effective environment for 400 colleagues Lead, coach and mentor managers to support their success and development Oversee the guest experience, ensuring service quality and consistency, as reflected in Qualtrics, LQA and Coyle results Proactively review hotel products, services and procedures to uphold and evolve our offering Execute global programs, initiatives and projects, as assigned globally Manage key financial metrics including expenses management and profitability analysis, in order to achieve the Hotel's budget performance Stakeholder management with ownership, external suppliers and internal teams Assume the General Managerâs responsibilities and authority in their absence, while maintaining a strong working relationship with the hotelâs owners. What You Will Bring: Extensive experience in a senior operational Leadership Role within a luxury Hotel or Resort, with a strong understanding of both Rooms and Food & Beverage operations A leadership style that is authentic, engaging and strategic, based on identified business priorities Capable of mentoring and driving direct reports to achieve excellence and professional growth Impeccable communication, problem solving and influencing skills Strong knowledge of all areas of the hotel, within a luxury, high volume operation A collaborative style that will build strong relationships across the hotel Emotionally intelligent leader able to connect with staff at all levels is essential to attracting and retaining talent. Strong financial acumen, including experience with budgets, profit-and-loss statements, forecasts, labor costs, and capital expenditures What We Offer: A competitive compensation package, including eligibility to participate in the Annual Incentive Plan (AIP). Private Health Insurance Access to the Employee Travel Program, including complimentary nights at Four Seasons properties. Complimentary Meals, Laundry services & additional benefits aligned with the level of the role. If you feel this is the role for you we would love to hear from you! We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If thatâs you, we will contact you to set up a time to get to know each other. The candidate will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
Hotel Sales Manager â PERTH
LHR ¡ Posted 19 days ago
About the role
Hotel Sales Manager Are you an exceptional Business Development Manager with a proven track record in hotel sales? Do you excel in selling hotel rooms and driving success in the leisure market? Join labourhireandrecruitment.com.au and lead the charge in Perth for our esteemed client, a company expanding into the Australian market with innovative hotel products. About the Client: Our client, is an innovative company expanding into the Australian market. They are introducing a range of innovative hotel products and are keen to establish a strong presence in Perth. As a Hotel Sales Manager, youâll play a pivotal role in driving success in the leisure market, focusing on group and inbound tours. Why Join Us? Competitive Compensation: We offer the best rates in Perth. Exciting Opportunity: Be part of a dynamic companyâs expansion into Australia. Professional Growth: Utilize your expertise to develop and implement innovative sales and marketing strategies. Key Responsibilities: Local Area Knowledge Identify and target key accounts locally. Network and promote our presence at community meetings, tourism events, and local business associations. Stay informed of local activities and developments to identify opportunities. Sales Planning Contribute to the Business Plan development. Monitor property performance against budget, occupancy levels, and room rates. Conduct market and competitor analyses to align property positioning. Develop and update Sales Activity and Promotional Plans. Plan and schedule sales activities for key accounts. Sales Calls Prepare and deliver effective presentations. Schedule and conduct sales calls and face-to-face meetings with key accounts. Build and maintain relationships with account representatives. Gather and share market intelligence. Sales Activity Reporting Review reservation activity reports to identify and action leads. Analyze company stay reports and monitor trends for future sales planning. Maintain and manage the Property Sales System database. Marketing Develop advertising and promotional ideas for the property. Establish and nurture relationships with relevant organizations to enhance the brand. Prepare marketing materials using approved corporate collateral. Other Duties Collaborate with the Corporate Office and Hospitality team to enhance sales activities. Undertake additional duties as directed by the General Manager. Qualifications: Educational qualification in Real Estate with an understanding of the Perth hospitality/service apartment market. Proven track record of selling hotel rooms and increasing occupancy rates. 5 years of experience in hotel sales or a similar role. Excellent interpersonal skills and the ability to build rapport quickly. Strong organizational, time management, and administration skills. High attention to detail and strong analytical skills. Ability to work collaboratively in a team environment. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word). How to Apply: If you are a driven and innovative Hotel Sales Manager with a proven history of success in selling hotel rooms, we want to hear from you. Apply now and join a team that values excellence and rewards success. Send your resumes here and send your job inquiry to [email protected]. www.labourhireandrecruitment.com.au â Connecting top talent with exceptional opportunities.
Hotel Manager
Belmo Group ¡ Posted 20 days ago
About the role
Hotel Manager The Royal Albert Hotel |Full-time Lead one of Brisbaneâs most characterful heritage hotels, combining hands-on hotel operations with strata, owner and trust-accounting leadership. A rare opportunity in the heart of Brisbane The Royal Albert Hotel occupies the heritage-listed Perry House on the corner of Albert and Elizabeth Streets. Built from 1911 for Perry Brothers and completed in early 1913, it was Brisbaneâs tallest building at the time. An additional storey was added in 1923, and the building reopened as the Royal Albert Hotel in 1996. Its unusually generous rooms, high ceilings, original architectural details and central-city location create a hotel with genuine history and personality. We are looking for a capable, commercially minded Hotel Manager who will protect that character while leading a modern, high-performing accommodation business. The role Reporting to Belmo Groupâs Regional General Manager, you will take ownership of the hotelâs day-to-day operation, guest experience, team, financial performance and owner relationships. You will be visible in the hotel, close to the detail and comfortable moving between guest service, commercial decisions, room quality, body corporate matters, maintenance priorities and trust-account controls. What you will be responsible for Leading the daily hotel operation across front office, guest services, housekeeping coordination, maintenance, security and suppliers. Creating a warm, dependable guest experience and resolving service issues with urgency, good judgement and genuine care. Maintaining strong room-readiness, cleanliness and presentation standards through disciplined quality control. Managing the propertyâs budget, forecast and P&L, with close control of labour and operating costs. Working with Belmoâs commercial team to optimise occupancy, ADR, RevPAR, channel mix, direct bookings and owner returns. Building trusted relationships with the Body Corporate, committee, strata manager, resident owners and letting-pool owners. Supporting owner retention and growth of the letting pool through clear communication, accurate statements and visible care of each apartment. Overseeing trust-account controls, reconciliations, owner ledgers, statements, disbursements and audit readiness. Ensuring Form 6 appointments, authorities, records and operating practices comply with applicable Queensland legislation. Coordinating preventative maintenance, urgent defects, insurance incidents, contractors and common-property or lot-specific works. Protecting the heritage character of Perry House while maintaining strong safety, fire, security and emergency-management standards. Leading, coaching and holding the team accountable to Belmoâs values: Happy, Hungry and Humble. What you will bring Current Queensland real estate agent licence â mandatory. Demonstrated strata management experience â mandatory. Strong hands-on trust accounting experience, including reconciliations, owner ledgers, disbursements, audits and discrepancy resolution â mandatory. Hotel, serviced-apartment or management letting rights leadership experience, ideally within a strata-titled environment. Commercial confidence across budgets, labour, operating costs and property P&L performance. A practical understanding of hotel PMS, online distribution, revenue management and guest reputation systems. Experience managing committees, owners, contractors, maintenance, incidents and competing stakeholder priorities. Clear communication, sound judgement and the ability to remain calm and decisive under pressure. A hands-on leadership style and the flexibility required for a seven-day hotel operation, including after-hours escalation when needed. Why join Belmo Group? Lead a hotel with authentic history, scale and character in a prime Brisbane CBD location. Join a growing, entrepreneurial hotel management group where property leaders have genuine ownership and influence. Work with an experienced central team across operations, finance, revenue, sales, people, technology and asset performance. Help shape the next chapter of The Royal Albert Hotel for guests, owners and the wider building community. Our values Happy. Hungry. Humble. We bring positive energy, pursue better performance and stay grounded enough to listen, learn and take ownership. Apply now If you are a licensed hotel operator who understands strata, trust accounting and the importance of earning confidence from guests, owners and teams alike, we would be pleased to hear from you. Please submit your resume and a brief cover letter outlining your relevant hotel, strata and trust-accounting experience. Belmo Group is an equal opportunity employer. We welcome applications from people with diverse backgrounds, experiences and perspectives.
Hotel Sales Manager
LHR ¡ Posted 20 days ago
About the role
Hotel Sales Manager Are you an exceptional Business Development Manager with a passion for the leisure market? Do you thrive on driving success in group and inbound tours? Join labourhireandrecruitment.com.au and lead the charge in Perth for our esteemed client, a company expanding into the Australian market with innovative hotel products. Why Join Us? Competitive Compensation: We offer the best rates in Perth. Exciting Opportunity: Be part of a dynamic companyâs expansion into Australia. Professional Growth: Utilize your expertise to develop and implement innovative sales and marketing strategies. Key Responsibilities: Local Area Knowledge Identify and target key accounts locally. Network and promote our presence at community meetings, tourism events, and local business associations. Stay informed of local activities and developments to identify opportunities. Sales Planning Contribute to the Business Plan development. Monitor property performance against budget, occupancy levels, and room rates. Conduct market and competitor analyses to align property positioning. Develop and update Sales Activity and Promotional Plans. Plan and schedule sales activities for key accounts. Sales Calls Prepare and deliver effective presentations. Schedule and conduct sales calls and face-to-face meetings with key accounts. Build and maintain relationships with account representatives. Gather and share market intelligence. Sales Activity Reporting Review reservation activity reports to identify and action leads. Analyze company stay reports and monitor trends for future sales planning. Maintain and manage the Property Sales System database. Marketing Develop advertising and promotional ideas for the property. Establish and nurture relationships with relevant organizations to enhance the brand. Prepare marketing materials using approved corporate collateral. Other Duties Collaborate with the Corporate Office and Hospitality team to enhance sales activities. Undertake additional duties as directed by the General Manager. Qualifications: Educational qualification in Real Estate with an understanding of the Perth hospitality/service apartment market. 5 years of service apartment leasing experience in a similar role. Proven ability to increase revenue and meet leasing quotas. Excellent interpersonal skills and the ability to build rapport quickly. Strong organizational, time management, and administration skills. High attention to detail and strong analytical skills. Ability to work collaboratively in a team environment. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word). How to Apply: If you are a driven and innovative Hotel Sales Manager ready to make a significant impact, we want to hear from you. Apply now and join a team that values excellence and rewards success. Send your resumes here and send your job inquiry to [email protected]. www.labourhireandrecruitment.com.au â Connecting top talent with exceptional opportunities.
Hotel HR Manager
Seven Consulting ¡ Posted 20 days ago
About the role
Summary: The Hotel HR Manager is responsible for overseeing all aspects of the hotelâs human resource operations, including recruitment, training, compliance, compensation, and benefits administration. The role is vital to the success of the hotel, ensuring that employees are motivated, engaged, and equipped with the necessary skills to provide excellent customer service. Responsibilities: Recruitment and Selection Training and Development Labor Relations Compensation and Benefits Administration Policy Development and Implementation Performance Management Employee Engagement Budgeting and Cost Control Reporting and Analysis Qualifications: Bachelorâs degree in Human Resources or related field 5 years of experience in HR management, preferably in the hospitality industry Knowledge of labor laws and regulations Strong communication and interpersonal skills Ability to manage multiple priorities and work under pressure Experience with HRIS and other HR-related software Strong analytical and problem-solving skills Ability to work collaboratively with other senior executives and department heads.
Hotel HR Manager
Seven Consulting ¡ Posted 20 days ago
About the role
Summary: The Hotel HR Manager is responsible for overseeing all aspects of the hotelâs human resource operations, including recruitment, training, compliance, compensation, and benefits administration. The role is vital to the success of the hotel, ensuring that employees are motivated, engaged, and equipped with the necessary skills to provide excellent customer service. Responsibilities: Recruitment and Selection Training and Development Labor Relations Compensation and Benefits Administration Policy Development and Implementation Performance Management Employee Engagement Budgeting and Cost Control Reporting and Analysis Qualifications: Bachelorâs degree in Human Resources or related field 5 years of experience in HR management, preferably in the hospitality industry Knowledge of labor laws and regulations Strong communication and interpersonal skills Ability to manage multiple priorities and work under pressure Experience with HRIS and other HR-related software Strong analytical and problem-solving skills Ability to work collaboratively with other senior executives and department heads.
Hotel and Motel Manager
Waymark Hotels ¡ Posted 20 days ago
About the role
The Isa Hotel, Mount Isa, part of Waymark Hotels, is seeking an experienced and Hotel and Motel Manager to join the team! Supporting the day-to-day operations of the hotel, youâll play a key role in delivering exceptional guest experiences, leading the team, and helping ensure the smooth and efficient running of the venue. As a Hotel and Motel Manager, your daily responsibilities will include: Directing and overseeing reservation, reception, room service and housekeeping activities Planning and supervising bar, restaurant, function and conference activities Observing liquor, gaming, and other laws and regulations Assessing and reviewing customer satisfaction Ensuring compliance with occupational health and safety regulations Successful Candidate: To be successful in the role, you will possess the following: Previous experience in a fast-paced hospitality environment Availability to work any hospitality hours Ability to work well under a high-pressure environment Brilliant communication skills to all team members Applicants should have formal qualifications and at least 1 years of relevant employment experience or, in the absence of formal qualifications, have at least 3 years of relevant employment experience. Mandatory Qualifications: RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations. Approved Managerâs License: Necessary for managing licensed areas and ensuring legal operation. RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements. RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner. CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue. Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing. Benefits: The successful candidate will be provided with the following: Full-time salary between $80,000 - $90,000 Superannuation depending on experience Supportive Team Environment Staff Discounts If you have what it takes and would like to join this fantastic team, APPLY NOW
Hotel Service Manager
Lasseters ¡ Posted 21 days ago
About the role
Hotel Service Manager â Lasseters Hotel Casino | Alice Springs, NT Employer: IRIS Capital â Lasseters Casino Operations Pty Ltd Position Type: Full-Time Salary: $73,865 â $85,000 (depending on experience and skill set) Location: Alice Springs, NT Lasseters Hotel Casino is seeking a motivated and service-driven Hotel Service Manager to oversee daily hotel operations, including Front Office, Housekeeping, Concierge, and Guest Services. This role ensures exceptional guest experiences, smooth departmental coordination, and high service standards across the hotel. About the Role Support and coordinate guest service operations across hotel departments Ensure rooms and public areas meet brand cleanliness and presentation standards Supervise and support frontline staff during daily operations Handle guest enquiries, feedback, and service recovery professionally Liaise with Housekeeping, Maintenance, and Front Office to ensure seamless service Uphold safety, hygiene, and hotel procedures What Weâre Looking For Experience in hotel operations or guest services Strong customer service and communication skills Ability to supervise and support staff Organised, reliable, and able to work in a fast-paced environment Professional presentation and strong attention to detail Qualification Requirements AQF Certificate II or III in Hospitality or Hotel Operations OR 1 year of relevant experience, OR 3 years of experience in lieu of formal qualifications We Offer You 25% discount on food and beverages across Lasseters operations Discounted Health Club membership and Day Spa treatments IHG Employee Benefits Program Meals provided while on eligible shifts Uniforms provided and laundered Training, professional development, and career progression pathways Staff and family social events Apply Now Join our Lasseters Hotel and Casino team and help deliver exceptional guest experiences in the heart of Central Australia. To apply online, please click on the appropriate link below.
Housekeeper
LiveStay ¡ Posted 21 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to [Hotel Name] 90 Apartments Gym, Onsite Parking and Conference Facilties 5 Mins walk from Sunshine Train station and free street parking Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Maintain common areas to brand standards Guest room in-stay & departure cleans to a high standard Ensure that the efficiency and quality of cleans meet hotel benchmarks Provide feedback on hotel common area condition to the Housekeeping Manager or Hotel Manager, particularly in terms of areas that require deep clean, repairs or replacement to maintain hotel standards Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track junior hotel management program in the future Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) Attention to detail, organisational skills and high standards of cleanliness Flexibility to work at least 3 shifts a week (primarily morning / day shifts) Ability to work as a team & also independently
Duty Managers - HOTEL HARRY'S
The Point ¡ Posted 23 days ago
About the role
Full time and Casual Management positions available Career progression and development opportunities Competitive salary / rates plus company perks & discounts Are you ready to take your hospitality career to the next level? We're on the lookout for dynamic, driven, and experienced Duty Managers to jump on board and become a vital part of our incredible team. If you're someone who adapts quickly, leads with confidence, and loves the buzz of a thriving venue, we want to hear from you! What makes our venue absolutely fantastic: A multi-level recently renovated venue, featuring 2 Bars, popular Bistro, Gaming facilities, and Accommodation A strong food and beverage focus that keeps things fresh and exciting A proud local offering that has something for everyone! We're seeking passionate hospitality professionals who: Love a fast-paced environment - if you thrive on energy and excitement, this role is made for you Ideally bring gaming experience to help oversee and manage our gaming facilities Possess excellent communication skills with the ability to genuinely connect with our diverse and loyal clientele Have strong leadership skills to inspire and guide our team toward further success Have previously held a senior Supervisor or Duty Manager role in a multifaceted pub We understand that every candidate brings something different to the table, and we value that. Whether you're stepping up into a new challenge or looking for a venue that truly matches your energy and ambition, we're flexible and open to finding the right fit together. About The Point Harry's is proudly part of The Point , a growing hospitality group behind some of NSWâs most loved restaurants, bars & pubs. When you join The Point, you become part of a business that genuinely invests in its people and believes in long-term careers, not just jobs. Staff benefits include: Ongoing Learning & Development programs A staff rewards / incentives program Staff discounts across all of The Point venues Staff referral program with $ rewards Genuine career development and progression opportunities Ready to make your move? Apply today and let's build something great together!
Front Office Duty Manager (Super Host)
LiveStay ¡ Posted 26 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Punthill Brisbane Airport! Join the pre-opening team at Punthill Brisbane Airport, a brand-new hotel opening on 30 November 2026. As a Super Host, you will be the operational heartbeat and leadership face of the hotelâfunctioning as our Front Office & Duty Manager. Reporting directly to the Hotel Manager, you'll blend hands-on team management, rostering and front office operations with the warmth of a true host to bring this stunning property to life from day one. Located in Brisbane's key airport and trade precinct, the hotel will open with 38 contemporary apartment-style apartments before expanding to more than 130 apartments across three stages. This is a unique opportunity to shape the culture, guest experience and success of a growing hotel while building your career with an Australian-owned hospitality group. Located within Brisbane's key airport and trade precinct, with convenient access to Brisbane Airport and surrounding businesses An exciting opportunity to help shape the culture, guest experience and success of a hotel from day one Be part of a small, hands-on team with direct access to the Hotel Manager and genuine opportunities to grow as the hotel expands Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. No day will be the same, but each day youâll strive to: Oversee the front office inc. complaint escalation and problem-solving, team management and training, rostering & timesheet approvals Ensure the front office provides a high level of guest services to guests at check-in, check-out, and during stay, leading by example and setting the standards for the vibrancy we want our hotel to elude Create new ways to leave guests with a lasting memorable experience, by thoughtfully tailoring the ways we delight them Use your inquisitive nature to identify new sales leads, encouraging the team to do the same, and contributing to the commercial success of the hotel Manage emergency situations in a safe and professional matter Build strong and authentic relationships with your teammates and our guests Provide support and assistance to the Hotel Manager in higher-level hotel management and admin tasks, embracing the opportunity to grow professionally Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track Hotel Management Development program Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program On Site Car Parking Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) First Aid Certificate (or be willing to obtain within their first month) Responsible Service of Alcohol Certificate (or be willing to obtain within their first month) Flexibility to work at variety of shifts throughout the week, including public holidays and weekend on rotation with other team members Demonstrated experience leading a team with kindness in order to achieve outcomes Demonstrated ability to problem solve and manage escalated complaints with appropriate resolutions High standards of attention to detail and communication skills (written & verbal) Experience in a role where you've set the standard for genuine and vibrant customer service (the kind that makes the lobby feel like a warm hug) A current, valid Australian Open Drivers Licence
General Manager - Boutique Hotel
Hospoworld Resourcing ¡ Posted 27 days ago
About the role
The Opportunity Nestled in the picturesque northern ranges, this boutique winery estate combines luxury accommodation, high-profile weddings, corporate events, and destination dining. Known for its distinct character and high standards of regional hospitality, the property offers guests a secluded, high-end escape just an hour outside of Melbourne. Stepping into this 14-month interim position, you will take full operational command of the estate as Hotel Manager. Reporting directly to executive leadership, you will oversee a multi-disciplinary team of 40 across Front Office, Housekeeping, Food & Beverage, Kitchen, and Maintenance. There is a genuine opportunity for long-term employment with this group, with active expansion plans across VIC and SA currently in motion. We are seeking accomplished hospitality leaders with 2 years of senior management experience as a Hotel Manager, General Manager, or Operations Manager across rooms, F&B, and events. What You'll Get In Return Step into a high-autonomy executive leadership role backed by the systems, support, and framework of a premier hospitality brand $110k superannuation alongside executive tools of trade including laptop and phone Manage a picturesque regional estate with a focus on people-first leadership and team mentoring Benefit from generous group employee discounts and corporate induction support How To Apply Attach your updated resume and click apply!
Housekeeper
LiveStay ¡ Posted 29 days ago
About the role
Introduction We are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that canât be found in a guidebook, and to help people discover the true experience of a place. Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means weâre well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator. Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about. Now is the perfect time for like-minded people to join our expansion journey. If youâre looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you â youâve found us and we canât wait to hear from you! To learn more about us, visit our website! https://veriu.com.au/about-us/ or https://punthill.com.au/about-us/ Description Welcome to Punthill Brisbane Airport! Join the pre-opening team at Punthill Brisbane Airport, a brand-new state of the art hotel opening late November 2026. As a Housekeeper, you will play a critical role in bringing a new property to life, ensuring our rooms are presented to the highest standards and creating a flawless first impression for our very first guests. Located in Brisbane's key airport and trade precinct, the hotel will open with 38 contemporary apartment-style apartments before expanding to more than 130 apartments across three stages. This is a unique opportunity to shape the culture, guest experience and success of a growing hotel while building your career with an Australian-owned hospitality group. Located within Brisbane's key airport and trade precinct, with convenient access to Brisbane Airport and surrounding businesses An exciting opportunity to help shape the culture, guest experience and success of a hotel from day one Be part of a small, hands-on team with direct access to the Hotel Manager and genuine opportunities to grow as the hotel expands Responsibilities Reporting to the Hotel Manager, youâll be part of a small team of genuine people, looking to create lasting memories and exceptional experiences for each and every guest. Maintain common areas to brand standards Guest room in-stay & departure cleans to a high standard Ensure that the efficiency and quality of cleans meet hotel benchmarks Provide feedback on hotel common area condition to the Housekeeping Manager or Hotel Manager, particularly in terms of areas that require deep clean, repairs or replacement to maintain hotel standards Benefits You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access: National career growth opportunities Accelerated development in a variety of hotel management or corporate areas Comprehensive onboarding & ongoing support The chance to join our Fast-Track junior hotel management program in the future Genuine flexibility and job security High performing culture that values relationships & individuality, where our leadership know you by name Generous referral bonuses when you refer your friends to work with us (up to $1000) Discounts on accommodation across our network Discounts on private health insurance Access to our Employee Assistance Program Skills And Experiences About You We work in a fast-paced environment where no day is the same, so weâre looking for people who are adaptable, enjoy variety and operate with an ownership mindset. The successful person must have: Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights) Attention to detail, organisational skills and high standards of cleanliness Flexibility to work on a rotating roster including weekends and public holidays Ability to work as a team & also independently