IT Infrastructure Advisor
Dalrymple Bay Coal Terminal ¡ Posted 1 days ago
About the role
terminal operations and business performance. About the Role Reporting to the IT Infrastructure Specialist..., you will provide specialist design, build and operational support across DBCT's corporate IT infrastructure environment. This role
IT Support Technical Specialist
State Government of Victoria ¡ Posted 1 days ago
About the role
About the role: VICPOL Prevention, Intelligence, Evidence, Data Insights (PIEDI) has a Special Projects Unit (SPU) IT... of operations. Individuals within the close SPU IT team work cohesively to install, operate, and manage equipment and support
AV, IT and Automation Design and Documentation Specialist
Harvey Norman ¡ Posted 2 days ago
About the role
Harvey Norman Commercial Smart Technologies Stapylton is looking for an AV, IT and Automation Design and Documentation... Specialist to join our Queensland team, based at our Burnside Road office in Stapylton. Drafting and technical documentation
2x Senior Procurement Specialists - IT & Marketing
Michael Page ¡ Posted 4 days ago
About the role
Successful Applicant A successful Senior Procurement Specialist, covering either IT or Marketing should have: Experience managing... accurate procurement documentation and supplier records. What's on Offer Permanent Senior Procurement Specialist - IT
Senior IT Domain Specialist - ServiceNow
Telstra ¡ Posted 9 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title Senior IT Domain Specialist - ServiceNow... and services Toolkit provided (laptop + mobile phone + plan paid for) What is the focus of the role? As a Senior IT Domain
IT Domain Specialist - ServiceNow
Telstra ¡ Posted 9 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title IT Domain Specialist - ServiceNow Job Summary... provided (laptop + mobile phone + plan paid for) What is the focus of the role? As an IT Domain Specialist aligned
IT Domain Specialist - Splunk
Telstra ¡ Posted 9 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title IT Domain Specialist - Splunk Job Summary... provided (laptop + mobile phone + plan paid for) What is the focus of the role? As an IT Domain Specialist aligned
Senior IT Domain Specialist - Splunk
Telstra ¡ Posted 9 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title Senior IT Domain Specialist - Splunk... and services Toolkit provided (laptop + mobile phone + plan paid for) What is the focus of the role? As a Senior IT Domain
IT End User Computing & End User Services Operations Specialist
Michael Page ¡ Posted 9 days ago
About the role
. What's on Offer Temporary contract. Hybrid working environment. Explore the IT End User Computing & End User Services Operations Specialist... User Computing (EUC) Specialist to join their Technology team. Job Description Lead and deliver Citrix platform
IT Training & Knowledge Management Specialist (Trainer)
Akkodis ¡ Posted 11 days ago
About the role
Akkodis is seeking an IT Training & Knowledge Management Specialist (Trainer) for a Contract to Hire with a client... Training & Knowledge Management Specialist (Trainer) Responsibilities include: Deliver Microsoft 365 and IT onboarding
Specialist, IT Technical Support - Adelaide
IHG Hotels & Resorts ¡ Posted 13 days ago
About the role
Job Category: Service Delivery and Support Job Description: Introduction Play a key role in keeping hotel technology secure, reliable and performing at its best, directly supporting hotel operat
Cluster IT Specialist (Fixed Term)
¡ Posted 20 days ago
About the role
Job Category: Information Technology Job Description: POSITION SUMMARY Join our team as a Cluster IT Specialist... for maintaining and improving IT systems, supporting hotel teams, managing technology projects, ensuring compliance with security
Audio Visual, IT & Automation Systems Drafting Specialist
Harvey Norman ¡ Posted 22 days ago
About the role
Harvey Norman Commercial Smart Technologies is seeking a detail-oriented and versatile Audio/Visual, IT and Automation... Systems Draftsman Specialist with a passion for learning more about our industry. The draftsman will work with project teams
IT Support Specialist
¡ Posted 34 days ago
About the role
, and assisted selling. About the role: We have a fantastic opportunity for an enthusiastic and hands on IT Support Specialist... to join our dynamic team in our Mount Waverley Office. Reporting to the CIO, you will be responsible for the day to day support of all IT
IT Office Support Specialist
Monks ¡ Posted 35 days ago
About the role
a highly motivated IT Office Support Specialist to join our team in the Sydney office. This role is crucial for ensuring the...-organized office environment from an IT perspective. You will be a vital part of the Global IT team, focusing on in-office
Regional IT Support Specialist
Demant ¡ Posted 36 days ago
About the role
-changing differences through hearing health. About the Role: We are looking for a Regional IT Support Specialist..., you will be responsible for providing 1st and 2nd level IT support across a range of hardware, software, network and workplace technology
IT Application Support Specialist
Munich Re ¡ Posted 49 days ago
About the role
The Australia and UK-IT Shared Service Organisation (SSO) Solution Delivery teams for Global Markets serves as the... in London, UK. The IT Product Manager role combines business relationship management, product ownership, business analysis
IT GRC Specialist - Fully Remote
Mercor ¡ Posted 54 days ago
About the role
. Position: Cybersecurity / IT GRC Evaluator Type: Contract Compensation: $80â$120/hour Location: Remote Role.... Apply deep subject-matter expertise in Cybersecurity / IT GRC to grade outputs. Work independently and asynchronously to meet
IT Risk & Controls Specialist (Contractor)
Ethos BeathChapman ¡ Posted 62 days ago
About the role
We're looking for a Risk & Controls Specialist to join our Risk team on a 6-month contract. Sydney ONLY This role... management and IT operations controls. Duties Deliver 2nd line IT controls testing across ITGC and security controls. Test
IT GRC Specialist - Fully Remote
Mercor ¡ Posted 70 days ago
About the role
. Position: Cybersecurity / IT GRC Evaluator Type: Contract Compensation: $80â$120/hour Location: Remote Role.... Apply deep subject-matter expertise in Cybersecurity / IT GRC to grade outputs. Work independently and asynchronously to meet
IT Governance & Cybersecurity Specialist
Taronga Conservation Society Australia ¡ Posted today
About the role
Based at Taronga Zoo Sydney Temporary, full-time position TCSA Salaried Employees Award, Clerk Grade 8 â annual package $142,243 (base salary $125,500 plus superannuation and leave loading) Taronga Zoo Sydney is seeking an experienced, hands-on IT Governance and Cyber Security Specialist to join the Information Technology team. You will take ownership of day-to-day governance, risk, compliance and cyber security activities, work directly in key platforms, coordinate stakeholders and drive actions through to closure. About the role Reporting to the Director of IT, this hands-on role delivers Tarongaâs IT governance, cyber security risk, controls, compliance, audit and resilience activities. Key accountabilities Use UpGuard and Zscaler to monitor security posture, coordinate remediation and oversee the Security Operations Centre (SOC). Lead vulnerability management, compliance monitoring and change-control assurance, including penetration testing, Red Team exercises, and forensic investigations. Own the Cyber Assurance Framework, integrating IT risks and controls and keeping evidence, owners and actions current. Provide regular governance, risk, cyber security and compliance reporting, highlighting trends, exceptions, and overdue actions. Maintain the IT policy register and coordinate scheduled policy reviews and updates with document owners. Lead IT Disaster Recovery (ITDR) and Business Continuity Planning (BCP), including plans, exercises and improvement actions. Own assigned governance and cyber security deliverables, escalate blockers early and meet agreed deadlines and standards. Lead the IT audit program, including responses, evidence collection, stakeholder coordination, management responses, and remediation tracking. About you You will bring: A tertiary qualification in ICT or equivalent practical experience in IT governance, risk, compliance or cyber security. Clear communication skills and the ability to drive actions across technical and non-technical stakeholders. Broad knowledge of Windows, networking, firewalls, cloud, SIEM, DLP and CASB. Hands-on experience in system administration, vulnerability management, Red Team exercises, digital forensics, or penetration testing. Experience supporting or leading PCI, cyber security or financial audits. Practical knowledge of the Essential Eight, including maturity assessment, evidence, and remediation. A current NSW driver licence, including the ability to drive a manual vehicle, or an equivalent licence that can be formally recognised. Ability to obtain and maintain a current volunteer NSW Working with Children Check. Benefits Benefits include: Flexible hybrid working. Complimentary family and friends' pass to Taronga Zoo Sydney and Taronga Western Plains Zoo Dubbo. Discounts on award-winning accommodation at both sites. Discounted food and beverages across both sites. Fitness Passport. Additional employee benefits. We value diversity Taronga is an equal opportunity employer that values diversity across gender, age, culture, religion, language and personal circumstances. We welcome the perspectives, experience, knowledge and skills that a diverse workforce brings to our organisation. How to apply Submit your resume, a one-page cover letter and responses to the two target questions below. Describe a governance or cyber security improvement that you personally delivered. What tools or registers did you use, how did you coordinate stakeholders and how did you ensure actions were completed? Describe an IT audit response that you led or coordinated. How did you gather evidence, manage stakeholders and responses, and track actions through to closure? Applications close: 11:59pm Tuesday 10 November 2026
Audio Visual, IT & Automation Systems Drafting Specialist
Harvey Norman ¡ Posted today
About the role
Harvey Norman Commercial Smart Technologies is seeking a detail-oriented and versatile Audio/Visual, IT and Automation Systems Draftsman Specialist with a passion for learning more about our industry. The draftsman will work with project teams on a multitude of diverse projects utilising general construction and drafting knowledge to assist in preparing AV, IT and AT systems drawings. About the Role: The A/V and Automation Draftsman Specialist is responsible for the creation of systems, architectural and detail drawings, for the purpose of audio/visual and automation systems integration. Assignments are accompanied by rough project notes, sketches and a bill of materials. Work is performed under the guidance of the sales/design team. Responsibilities: Prepare AV, IT and Automation signal flow diagrams Prepare AV, IT and Automation equipment elevations and AV plate diagrams Research AV, IT and Automation product information as needed for drawing preparation Incorporate AV, IT and Automation construction-related details into existing architectural drawings, such as electrical requirements and mounting details. Generate construction drawings based on verbal instruction, meeting minutes, field notes, and sketches produces by senior design staff that adhere to company design standards. In office / on site programming of Audio Visual systems In office / on site programming of Automation control system such as Control 4, Savant, RTI. In office / on site programming of lighting control systems Control 4, Kasta, C-Bus Sub-project manage large project programming requirements under guidance from project managers and HADE Security system programming experience (a plus) Activities include but are not limited to: Review and understand project requirements with senior design staff Develop floor plan device layouts Create installation details Produce cabinet layouts, and equipment rack elevations Create logic diagrams detailing audio/visual and automation and control system requirements Produce supporting equipment specifications detailing systems performance Provide sub-contractor submittals for compliance with design criteria Maintain regular communication with Project Managers and Field Staff for any changes to design or specifications and issue clarifications Assist senior design staff in the creation of bid and review sets Distribute sets where needed to required staff and customers Personal Attributes Diligence and excellent work ethic Work as part of a team Ability to communicate between project managers, sales team and technicians Requirements To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily and in a timely manner. You must also: Be proficient in Visio, Bluebeam, AutoCAD and MS Office Suite.
Registered Midwife
Salt Medics ¡ Posted today
About the role
Registered Midwife Competitive base rates (depending on experience level) plus super and penalties Contract available from 4th November to 15th December Minimum 3 years experience in womenâs health nursing/midwifery required Labour ward and birth suite experience essential BLS required Desirable to have previous experience working in Australia, QLD Health and/or Mackay HHS and knowledge of ieMR and proficiency in using this system Travel and accommodation provided Applicants must be registered with AHPRA and hold working rights for Australia Mackay Base Hospital is the major hospital in the Mackay Hospital and Health Service, offering 257 beds. It provides specialist services in ear, nose and throat surgery, obstetrics, gynaecology, paediatrics, orthopaedics, psychiatry, urology and oncology. Other services include emergency care, pathology and medical imaging. This hospital is the first fully digital public hospital with medication management in a regional area. Mackay, a coastal city in Queensland, Australia, is renowned for its stunning natural beauty, featuring pristine beaches, lush rainforests, and the nearby Whitsunday Islands. To apply or for more information, click APPLY or contact Jane at 0458 561 562 or email [email protected].
Multi-Property IT Specialist (12 months contract)
Marriott Hotels Resorts ¡ Posted 1 days ago
About the role
Description About the Company Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the worldâs leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youâre happy, our guests will be happy. Itâs as simple as that. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thatâs The JW Treatmentâ˘. AC Hotel by Marriott Gold Coast brings a modern and sophisticated approach to hospitality, blending contemporary design with intuitive service. Located in the heart of Surfers Paradise, the hotel offers thoughtfully curated experiences for both business and leisure travellers, reflecting the brand's focus on simplicity, elegance, and attention to detail. Join a passionate team shaping a fresh and innovative hospitality experience in one of Australia's most vibrant destinations. Sheraton Grand Mirage Resort Gold Coast is an iconic beachfront destination and one of Australia's most renowned luxury resorts. Set amongst tropical gardens with direct beach access, the resort is celebrated for its premium guest experiences, exceptional dining offerings, and world-class facilities, delivering the timeless hospitality synonymous with the Sheraton Grand brand. This is an exciting opportunity to be part of a luxury resort team dedicated to creating memorable experiences in a truly unique beachfront setting. About the role Join Marriott International , the world's leading hospitality company, as a Multi-Property IT Specialist . Reporting to the Multi-Property IT Manager , you will support the technology operations across three iconic Gold Coast properties: JW Marriott Gold Coast Resort & Spa, AC Hotel by Marriott Gold Coast, and Sheraton Grand Mirage Resort Gold Coast . In this hands-on role, you will be responsible for maintaining and supporting IT systems, networks, hardware, software, and technology infrastructure across the cluster. Working closely with associates and leaders at each property, you will deliver exceptional technical support, troubleshoot and resolve IT issues, and contribute to technology initiatives that enhance both operational efficiency and the guest experience. This is an exciting opportunity for a proactive and service-focused IT professional who enjoys working in a fast-paced, multi-property environment while being part of a globally recognised hospitality brand. Critical Responsibilities Provide day-to-day support for IT systems, networks, servers, hardware, and software. Troubleshoot and resolve technical issues related to computers, applications, networks, and telecommunications. Manage user accounts, system access, and IT security controls. Install, configure, maintain, and upgrade IT equipment and infrastructure. Deliver end-user training and support to ensure effective and secure use of technology. Coordinate with vendors to resolve complex technical issues and implement solutions. Maintain IT asset inventory, system documentation, and backup procedures. Identify and implement process improvements to enhance IT operations and guest service. Successful Candidates will have Previous experience in an IT support, systems administration, or hospitality technology role. Strong knowledge of computer hardware, software, networks, Microsoft environments, and end-user support. The ability to manage competing priorities and provide support across multiple properties and stakeholders. Excellent troubleshooting and problem-solving skills with a proactive approach to resolving issues. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Experience working with vendors, service providers, and technology projects. A commitment to maintaining system security, data integrity, and operational continuity. Exceptional organizational skills and the ability to work independently in a fast-paced environment. A valid driver's licence and flexibility to travel between properties as required. The Benefits Enjoy the benefits of: Unlimited strategic development and career opportunities Generous accommodation and food and beverage discounts including all properties within the Marriott International group Recognition programs to keep you motivated The best hotel training opportunities provided Wellbeing and mindfulness programs to ensure you stay healthy At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
IT Support Technical Specialist
Victorian Government ¡ Posted 1 days ago
About the role
About the role: VICPOL Prevention, Intelligence, Evidence, Data Insights (PIEDI) has a Special Projects Unit (SPU) IT division that operates, supports and manages discrete infrastructure. This system operates 24/7 and is a core part of operations. Individuals within the close SPU IT team work cohesively to install, operate, and manage equipment and support our system users. We work for the members with vendors and telecommunications operators.We are looking for a talented System and Network Administrator with expertise in Windows Server, Windows Desktop, Linux, VMware, and networking. The successfully applicant will have a strong background in managing complex IT environments and a passion for delivering effective solutions and resolving complex problems.Victoria Police is a contemporary and agile workplace and supports flexible working arrangements. Your duties will include: * Monitoring performance and ensuring optimal operation of the platforms. * Reporting and resolving any identified issues for users including desktop and business equipment. * Advising on improvements and enhancements to optimise and enhance performance. * Assisting in the deployment of the physical and virtualised systems. About You: The successful candidate will ideally have the following skills and experience: * Knowledge in Networks, Hardware and Software deployment and operations particularly: * Microsoft Dynamics Customer Relationship Management (CRM); * Microsoft SharePoint; * Microsoft System Centre Configuration Manager (SCCM), Windows Server Update Services (WSUS), KMS and PowerShell; * Zabbix, Splunk, Microsoft Active Directory, VMware; * A background with a telecommunications or computer services organisation. * The ability to work within a small team and directly with end users. * IT or Telco qualification and/or 3 years relevant industry experience. Further Information: * One (1) x full-time, ongoing position available. * Normal hours are 8:00am to 4:00pm, 5 days per week. * After hours coverage is on a rotational roster and part of our 24 / 7 operation. * This is a Victoria Public Service VPS4 salary range. * The position location is Victoria Police Centre, 311 Spencer Street, Docklands * The successful applicant will be required to undergo National Security Vetting, achieve and maintain a security classification as determined by the Department Head. To achieve this, applicants must be an Australian Citizen. * The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening. * We expect our people to foster a safe and inclusive environment where their behaviour and attitude reflects, builds upon and promotes a positive and collaborative workplace that respects the culture and values of Victoria Police. Your application must include: * Resume * Completed application form â the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement. Applications close midnight, Monday 9 November 2026. Please Note: All applications will need to be submitted through one of the following platforms: Victorian Government careers website (Careers.vic) or Seek. Applications will not be accepted via other platforms or email. For further information, please contact: David Beale at [email protected]. We welcome applications from people with disability and aim to support an inclusive recruitment experience. If you require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement/reasonable adjustment for the recruitment process (including an alternate method of submission of the application), please contact VPS Recruitment via email [email protected] or on (03) 8335 6004. About Us: Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate. In alignment with the principle of self-determination, Victoria Police is dedicated to enhancing our collaboration with the Aboriginal community in Victoria as we build a culturally safe and inclusive workplace for Aboriginal and Torres Strait Islander employees. We continue to engage and build relationships with local Aboriginal communities and work closely with them to enhance opportunities and services aimed at empowerment, equality, and equal participation across all areas of the organisation. We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience. We celebrate these diverse experiences and perspectives as each person brings an informed and contemporary approach to our work which enhances the wellbeing of all. We aim to provide a safe place that is reflective of the community it serves, allowing everyone to bring their whole selves to work.â If after reading this, you're not sure you tick every single criteria box, but have the passion to get behind our purpose, the determination to face a challenge and a willingness to grow and learn, we think you should click the apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you. Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
AV, IT and Automation Design and Documentation Specialist
Harvey Norman ¡ Posted 1 days ago
About the role
Harvey Norman Commercial Smart Technologies Stapylton is looking for an AV, IT and Automation Design and Documentation Specialist to join our Queensland team, based at our Burnside Road office in Stapylton. Drafting and technical documentation are the core of this role, alongside hands-on design and pre-sales engineering support for our internal teams. You'll produce systems drawings, signal flow diagrams, equipment elevations, rack and cabinet layouts, and construction documentation for audio visual, automation, lighting, security and access control projects. You'll research products, build equipment specifications, contribute to bid and review sets, and help turn project briefs into workable, buildable designs. You'll also maintain our product catalogue and keep pricing current in our quoting platform, along with associated admin duties. Some in-office administration and programming may form part of the role depending on your strengths, across platforms including Control4, Savant, RTI, KNX, Crestron and ABB free@home. Security system and access control knowledge is a plus, as is familiarity with IP intercom systems. You'll sit within the sales and design team, sub-project managing documentation for larger jobs under guidance from project managers, and keeping field staff and PMs across design changes and clarifications as projects evolve. We're after either an experienced technician ready for a change into design and documentation, or a junior to mid-level person with solid drafting fundamentals and a hunger to grow into solutions work. Diligent, team-oriented, and able to communicate clearly between project managers, sales and field staff. Proficient in Visio, Bluebeam, AutoCAD and the Microsoft Office suite.
Digital SME
Hays ¡ Posted 1 days ago
About the role
Shape digital integration and interoperability across complex Land capability systems in a senior Defence ICT Your new company Youâll join a complex Defence capability environment focused on integrating current and future Land systems, platforms and networks. The broader function brings together systems engineering, integration, technical assurance, digital design and specialist advice to support interoperability across Land, Joint and coalition interfaces. This engagement sits within a collaborative, multidisciplinary team responsible for establishing consistent digital integration approaches across major capability programs and providing technical advice to Defence stakeholders. Your new role As the Digital Integration Subject Matter Expert, youâll provide advanced ICT expertise supporting the integration of Land capabilities and networks. Your priority will be digital integration for a Land mobility and support program, while contributing across other Land programs as required. Develop a detailed understanding of complex system-of-systems environments and associated digital integration considerations. Identify, define, design and validate digital integration requirements for Land programs and projects. Provide written technical advice on digital integration across capability definition, design, test and evaluation and sustainment activities. Develop technical implementation designs, solution documentation and formal technical proposals. Advise senior stakeholders on proposed integration approaches, risks and recommendations. Lead stakeholder engagement forums and collaborate with multidisciplinary technical specialists. Contribute to system design baselines, integration knowledge and emerging technology initiatives. What you'll need to succeed Youâll bring substantial technical expertise within complex Defence ICT, systems integration or related environments, combined with the ability to translate technical considerations into practical advice for senior stakeholders. Demonstrated relevant experience and/or tertiary qualifications in Science, Engineering or IT. Specialist experience in at least one relevant area, including networking, military C4 software, tactical data links, enterprise architecture, distributed systems, tactical or strategic networking, software systems, autonomous systems or fires systems. Demonstrated knowledge of Defence capability development and acquisition processes. Practical technical experience supporting the definition, design, integration, delivery, test and evaluation or sustainment of military capability. Strong stakeholder engagement skills across complex Defence environments. A minimum active NV1 security clearance at commencement and the ability to maintain it for the engagement. Highly desirable: Land capability experience, C4 systems expertise, cross-domain collaboration and knowledge of systems design, verification, validation, test and risk methodologies. What you'll get in return This is a long-term contract working on complex digital integration challenges across Defence Land capability. The engagement is expected to run from November 2026 with two further 12-month extension options available at Defenceâs discretion. Exposure to major Land capability and digital integration initiatives. Collaboration with specialist technical and capability stakeholders. Potential extensions of up to two further 12-month periods. Predominantly Canberra based, potential domestic and international travel supporting trials, stakeholder liaison and coalition engagements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] , or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 3025363
IT Operations & Cybersecurity Specialist
Jobgether ¡ Posted 2 days ago
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Operations & Cybersecurity Specialist based in Australia. Join a distributed technology team dedicated to delivering reliable IT operations and strengthening cybersecurity for organisations that handle sensitive data. In this remote, hands-on role, you will manage day-to-day IT administration, support users, and maintain secure digital environments for multiple clients. You will work with modern cloud productivity platforms, endpoint management tools, and automation technologies to ensure systems remain secure, compliant, and operational. Beyond routine IT support, you will contribute to security initiatives involving vulnerability research, device hardening, and incident response documentation. This position offers an opportunity to develop your cybersecurity expertise while taking ownership of operational responsibilities. You will thrive in an autonomous, asynchronous working environment that values reliability, continuous learning, and practical problem-solving. Accountabilities IT Administration: Provision and manage user accounts, groups, permissions, and licences across Microsoft 365 or Google Workspace, ensuring secure and efficient access to business applications. Endpoint Management: Prepare and onboard Windows and macOS laptops into mobile device management (MDM) platforms, coordinate remote device handovers, and maintain appropriate device configurations. Technical Support: Handle first-line support requests, including password resets, access issues, and routine troubleshooting, while escalating more complex incidents when necessary. IT Maintenance and Monitoring: Conduct weekly maintenance checks covering software patch status, backup logs, security alerts, and general system health to help maintain reliable operations. Documentation and Process Improvement: Document technical fixes, standard operating procedures, and runbooks to improve consistency, knowledge sharing, and operational efficiency. Cybersecurity Projects: Dedicate approximately 20% of your time to security-focused initiatives, including CVE research and briefings, laptop hardening scripts, incident-response playbooks, and ISO 27001 checklist development. Continuous Improvement: Identify opportunities to streamline IT workflows, strengthen security practices, and improve service delivery across a distributed client environment. Requirements Professional Experience: At least two years of hands-on experience in IT operations, helpdesk support, systems administration, or a comparable technical role. Cloud Administration: Practical experience administering Microsoft 365 or Google Workspace, including user and group management, security policies, permissions, and basic troubleshooting. Endpoint Management: Familiarity with MDM solutions such as Microsoft Intune, Jamf, or equivalent platforms, including device enrolment and configuration. Scripting and Automation: Proficiency in at least one scripting language, such as PowerShell, Bash, or Python, with the ability to automate routine tasks and improve operational workflows. Communication Skills: Strong written and spoken English, with the ability to document technical processes clearly and collaborate effectively with distributed teams. German language skills are an advantage. Remote Working Readiness: A reliable internet connection, a professional remote working environment, and the ability to work independently across different time zones. Personal Attributes: A proactive, organised, and detail-oriented approach, with strong troubleshooting skills, sound judgement, and a willingness to learn and take ownership of responsibilities. Preferred Qualifications: Microsoft 365 Administrator Expert, Microsoft 365 Endpoint Administrator, or Google Workspace Administrator certifications are advantageous. Security Knowledge: Exposure to cybersecurity and compliance frameworks such as ISO 27001, SOC 2, or similar standards is a plus. Benefits Competitive Compensation: Hourly compensation within the advertised range of âŹ10ââŹ18, with the original role description specifying a typical rate of âŹ12ââŹ16 per hour, paid in euros. Fully Remote Work: Work remotely from anywhere. Autonomy and Ownership: Take responsibility for your area of work, manage your tasks independently, and contribute directly to operational improvements. Professional Development: Build practical cybersecurity experience through hands-on projects involving vulnerability research, endpoint hardening, incident response, and compliance. Career Growth: Opportunity to expand your responsibilities and progress into a broader role as the team grows. Flexible, Asynchronous Culture: Benefit from an async-first working environment, with occasional video meetings scheduled during hours compatible with Central European Time (CET). Practical Security Experience: Develop your technical capabilities while working across IT administration, endpoint management, automation, and security operations. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
IT Support Specialist
Garvan Institute of Medical Research ¡ Posted 4 days ago
About the role
The IT Services Team exists within the Information Technology Services Group to provide information systems support and advice required to enable the research outcomes and administration activities of the Garvan and The Kinghorn Cancer Centre (TKCC). THE OPPORTUNITY The IT Support Specialist reports to the IT Operations Manager, and is part of a small, dynamic team that is accountable for the day-to-day operations of the Garvan Service Desk. It is the first point of call that enables and supports scientists and administrative staff to facilitate Garvanâs research, and requires a strong, client-focused outlook. This is an onsite role 5 days in the office initially. Salary: Up to $85k super salary packaging (depending on experience) Employment Type: 3 month contract. Full time hours. SNAPSHOT OF BENEFITS Generous salary packaging to save you income tax on your wages thereby boosting your monthly take home pay (max. $15,900 general expenses $2,650 meals/accom) Ample opportunities for on-going training and development Stimulating, diverse and highly international research environment Flexible work arrangements e.g. start / finish times 18 weeks paid parental leave for both parents including paid superannuation A range of additional leave types to meet your personal needs including cultural leave, conference leave, community service and study leave Discounted Health Insurance Lifestyle discounts with our community partners WHAT YOU WILL DO The key responsibilities include: Providing a high level of 1st and 2nd level technical support via telephone, service desk portal and face-to-face to over 700 users IT Bar shifts 9-11am & 2-4pm daily for walk-up IT Support for Garvan Building Staff Laptop Wipe & Rebuild following Standard Operating Procedures for Asset Management duties Maintaining a high level of customer satisfaction within the business Support of macOS and Windows devices Support of Microsoft products such as Office 365 Maintenance of printers and other peripheral equipment Setup, maintain and support Mac and Windows workstations/laptops Provide technical expertise in the provision of support services and a central point of contact for Technology users, projecting a positive, client-focused image while resolving requests in a timely and efficient manner. Record, update and maintain detailed information in the help desk ticketing database Support of technology-related equipment and hardware, IP telephony systems, audio-visual equipment, photocopiers and scanners Good time management skills, attention to detail and ability to work unsupervised ABOUT YOU The key skills and experience include: 2 â 4 years help desk experience or a similar environment with ticketing system experience Excellent communication and interpersonal skills Able to multi-task and work quickly under pressure Flexible and reliable with strong research and troubleshooting ability Good time management skills, attention to detail and ability to work unsupervised Strong customer service ethic with a focus on providing a high level of service Experience with Laptop Support on macOS and Windows 11, including Office365 ABOUT GARVAN Garvan Institute of Medical Research is an independent Medical Research Institute (MRI) in Sydney, delivering scientific and clinical impact on a global basis and in partnership with organisations that share our vision. We are proud to be one of Australiaâs largest and most highly regarded MRIâs. Our vision is global leadership in discoveries to impact and our enduring purpose is to impact human health, by harnessing information encoded in our genome. We seek to see our world-class discovery research achieve life-changing impacts, not only for individual patients with rare diseases, but for the many thousands affected by complex, common disease. Garvan promotes a diverse workplace and is committed to the principles of equity, diversity, inclusion and belonging. We are always looking for culture âaddâ, not culture âfitâ and are building diverse teams with great sets of complementary styles and skills to help deliver our important work effectively. HOW TO APPLY To apply for this position, please submit your application with a CV and cover letter as one document, stating why you are interested in this role. We are reviewing applications as they are received. If you think youâre the right person for this role, weâd love to hear how your capabilities, achievements and experience set you apart. Only applicants with full working rights in Australia are eligible to apply for this role.
IT Support Specialist
Community Broker Network ¡ Posted 5 days ago
About the role
At Community Broker Network (CBN) , technology is a key part of how we support our people and our national Authorised Broker Network. Weâre looking for a IT Support Specialist to join our IT Service team and help make technology simple, reliable and easy to use. If youâre someone who enjoys solving problems, helping people and taking ownership from issue to resolution, this could be the role for you. About CBN At Community Broker Network, weâre not just supporting insurance businesses â weâre shaping the future of the industry. As Australiaâs largest network of general insurance authorised representatives, we empower over 300 businesses and 1,000 employees across the country. Our team offers market access, technology, education, marketing, HR, business advice, and more, supporting brokers from Perth to Cairns. Weâre a certified Great Place to Work with an incredible culture, and a genuine commitment to helping our people grow. Our values: We Listen (Understand) We Achieve (Accomplish) We Are One (Together) Purpose of the Role As our IT Support Specialist , youâll provide first and second-level support across desktop, business and trading applications, helping our internal teams and broker network get the most out of their technology. Youâll be a key point of contact for technology support, troubleshooting issues, completing service requests and making sure stakeholders receive a high-quality experience. Youâll also work closely with our broader IT service team to share knowledge, improve processes and continuously develop your technical capability. ⨠What Youâll Do Provide first and second-level IT support to internal and external stakeholders. Troubleshoot desktop, business and trading application issues and work towards resolving issues at first point of contact. Take ownership of issues from initial contact through to resolution, escalating where required. Complete service requests, including onboarding and technology support for new starters. Provide support across phone, email, chat and other service channels. Manage incidents and requests in line with agreed service levels and priorities. Build a strong understanding of CBNâs systems, services and business processes. Work collaboratively with the Technology & Transformation team to deliver a consistent and reliable support experience. Contribute to our knowledge management system and share technical knowledge with the wider team. Maintain a personal development plan and continue building your technical and business knowledge. Help maintain a high level of stakeholder satisfaction and service performance. What Youâll Bring Weâre looking for someone who combines technical capability with a genuine passion for helping people . Youâll ideally have: At least 1-2 yearsâ experience in IT support, service desk, desktop support or a similar role. Experience providing remote IT support. Experience in desktop or application support within an ITIL-aligned environment. Strong problem-solving skills and the ability to troubleshoot technology issues effectively. Excellent verbal communication skills and the confidence to work with a diverse range of stakeholders. Intermediate computer literacy across Microsoft Word, Excel, web browsers and remote-control tools. Working knowledge of ITIL service management practices and methodologies. Experience supporting and troubleshooting Microsoft Azure, Microsoft 365, Teams and SharePoint . Experience working with a ticketing or service management system. What Weâre Looking For More than anything, weâre looking for someone who: Loves solving problems and finding practical solutions. Takes ownership and follows issues through to resolution. Has a strong customer service mindset. Can explain technical concepts clearly to non-technical people. Is curious and enjoys learning new systems and technology. Works collaboratively and contributes to a positive team environment. Is organised and can confidently prioritise competing requests. Wants to keep developing their technical skills and career. Our Awesome Benefits! At CBN, we genuinely care about our people â and it shows. Hereâs what youâll enjoy: Great Place to Work certified Hybrid working flexibility â 3 days in the office, 2 days at home Wellbeing allowance Mental health days & birthday leave Competitive salaries Study support & professional development opportunities Incentive & bonus plan Paid parental leave â¤ď¸ Salary continuance benefit âď¸ Travel and cyber insurance discounts Regular team events and cultural activities Extra perks like health insurance discounts, retail offers, and more!
SYSTEMS SUPPORT TECHNICIAN â LEGAL DOCUMENT PRODUCTION
Law Image Services Pty Ltd ¡ Posted 5 days ago
About the role
Develop technology that supports the delivery of critical legal documents. Are you an IT professional with programming and application development experience who enjoys solving technical problems and building practical solutions? Law Image is seeking an IT Applications Developer & Systems Support Specialist to support and enhance the systems, applications and technical workflows that underpin our legal document production services. We produce complex legal document sets for the legal profession, including Court Books, Appeal Books, Counsel and Expert Witness Briefs, and Tender Bundles. Our work relies on specialised software, internally developed applications and reliable technology to ensure documents are compiled, processed and delivered accurately and on time. About the role This role offers an opportunity to apply your programming and technical skills in a specialised business environment, working with established applications and developing practical solutions that improve our systems, automate processes and support our production teams. Key responsibilities : Application development: Develop, maintain, troubleshoot and enhance internally developed applications, utilities and workflow tools used in legal document production. Systems and application support: Investigate and resolve technical issues affecting software applications, workstations, production equipment and connected systems. Workflow automation: Identify opportunities to streamline document processing, reduce repetitive manual tasks and improve production efficiency through programming and application enhancements. Document production technology: Support the applications and technical workflows used for PDF manipulation, document assembly, hyperlinking, indexing, pagination, file conversion and electronic document delivery. Technical troubleshooting: Diagnose application errors, file processing issues, connectivity problems and equipment faults, resolving issues where possible and coordinating specialist support when required. Systems integration and file transfer: Support document transfer platforms, secure file handling and the movement of files between applications and production systems. Continuous improvement: Work with production personnel to understand operational challenges, improve existing tools and develop reliable technical solutions. Documentation and support: Maintain technical records, document solutions and provide practical assistance to employees using our systems and applications. The technology You will work with a combination of established commercial applications and Law Image's own internally developed tools. Essential requirements ¡ Degree in IT, Computer Science, Software Engineering or a closely related discipline. ¡ At least two yearsâ programming and/or application development experience. ¡ Strong troubleshooting, analytical and problem-solving skills, with good communication and attention to detail. Desirable Knowledge of Court Books, Appeal Books, Counsel and Expert Witness Briefs or Tender Bundles; experience electronically compiling and producing these documents is a distinct advantage. Experience with Nuix, Ringtail, Adobe Acrobat, PDF Pro 10, Fujifilm GIS / MakeREady, Kiteworks, ShareFile or FTP/SFTP clients (FileZilla, WinSCP, SmartFTP). How to apply Submit your rĂŠsumĂŠ and a brief cover letter outlining your relevant experience and salary expectations. Applications close 28 days after publication. Key Requirements: Australian work rights and a commitment to undergo a national police check are your passport to joining our team. Please include your salary expectations in your application. Work Authorisation: Australia - full working rights Police clearance required Work Location: In person
IT Auditor - Information Systems
Remedy Resourcing ¡ Posted 5 days ago
About the role
Are you passionate about ensuring the security and efficiency of IT systems? Do you possess a keen eye for detail and a strong understanding of IT controls? If so, we invite you to join our dynamic team as an Internal IT Audit Specialist. Position Overview: As an Internal IT Audit Specialist, you will play a crucial role in safeguarding our IT systems and operations. You will be responsible for assessing the effectiveness of our IT controls, identifying potential risks, and recommending improvements to mitigate vulnerabilities. Key Responsibilities: Conduct comprehensive audits of IT systems, applications, and infrastructure to ensure compliance with company policies, industry standards, and regulatory requirements. Assess the effectiveness of internal IT controls and identify areas of potential weakness or vulnerability. Collaborate with IT and business teams to understand IT processes and identify areas for process improvement and automation. Prepare detailed audit reports outlining findings, recommendations, and action plans to address identified issues. Stay up-to-date with emerging IT trends, cybersecurity threats, and industry best practices to continuously enhance the audit process. Participate in the development and implementation of IT policies, procedures, and governance frameworks. Work closely with external auditors to support external audit processes and ensure compliance with audit requirements. Assist in developing and conducting IT-related training programs for employees to enhance awareness of IT security and compliance. Maintain strong working relationships with various stakeholders, promoting a positive and collaborative audit culture. Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. Professional certifications such as CISA (Certified Information Systems Auditor) or CISSP (Certified Information Systems Security Professional) preferred. Proven experience in IT auditing, risk assessment, or related fields. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a team-oriented environment. Proficient in using auditing tools, data analysis software, and Microsoft Office suite. Experienced IT/Information Systems Audit Senior required. Currently searching for a professional in the technology, consulting or IT Audit Security space who is looking to join an organisation who will invest in your career growth. You will possess a solid background in IT Risk/Audit coupled with strong communication skills. If you would like to find out more about this great opportunity, please contact; Mark Kew 0410 947710 [email protected]
IT Domain Specialist - Splunk
Telstra ¡ Posted 6 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title IT Domain Specialist - Splunk Job Summary Job Description Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop mobile phone plan paid for) What is the focus of the role? As an IT Domain Specialist aligned to Splunk ITSI, you will use your specialist technical knowledge and expertise to design, deliver and support observability and monitoring solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on improving service visibility, monitoring effectiveness and operational reliability. As an IT Domain Specialist, your role is key in improving the stability and reliability of observability solutions using Splunk and ITSI to ensure effective service delivery. You are responsible for contributing to the lifecycle of monitoring capabilities including service modelling, alerting, data onboarding and operational support. You support lifecycle ownership, continuous improvement and internal capability uplift while ensuring alignment to operational and service assurance requirements. Responsibilities: Apply Splunk and ITSI expertise to deliver monitoring and observability solutions Configure service models, alerts, dashboards and reporting capabilities Support data onboarding and integration of monitoring sources Manage monitoring and alerting to ensure service visibility and early fault detection Support deployment and optimisation of monitoring solutions across environments Identify risks related to monitoring coverage and system performance Provide technical support to improve monitoring effectiveness and reliability Collaborate with stakeholders to deliver fit for purpose observability solutions Contribute to documentation and operational procedures Support continuous improvement including alert tuning and monitoring optimisation Support transition from externally delivered services to internal ownership Participate in DevSecOps delivery and operational support practices Key Skills: Observability systems delivery and operation Splunk platform administration and optimization Splunk ITSI service modelling Alerting, correlation and dashboard development Data onboarding and integration Agile and DevOps practices Automation systems and processes AWS Azure Improving technology systems Operational support systems Scripting Stakeholder Management System Integration System monitoring Technical Problem Solving Qualifications: AGSVA NV2 Security Clearance Five years plus experience administering observability or monitoring platforms with preference for Splunk and ITSI Splunk certifications desirable Experience in production support and development Experience in Agile and DevSecOps practices We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on 61 440 135 548 (for job applications in Australia) and 1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
IT Domain Specialist - ServiceNow
Telstra ¡ Posted 6 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title IT Domain Specialist - ServiceNow Job Summary Job Description Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop mobile phone plan paid for) What is the focus of the role? As an IT Domain Specialist aligned to ServiceNow, you will use your specialist technical knowledge and expertise to design, develop, deliver and support ITSM platform solutions within Defence environments, contributing to delivery milestones being achieved and customer service levels being met. The role focuses on ensuring stable, secure and efficient platform operations while supporting internal ownership and lifecycle management. As an IT Domain Specialist, your role is key in improving the stability and reliability of ServiceNow based ITSM solutions to ensure effective delivery of services. You are responsible for contributing to the end to end lifecycle of these solutions including configuration, integration, delivery and production support. You support lifecycle ownership, continuous improvement and internal capability uplift while ensuring alignment to operational, security and compliance requirements. Responsibilities: Apply ServiceNow expertise to manage delivery, integration and operational support of ITSM solutions Collaborate with stakeholders to develop and implement fit for purpose platform capabilities Configure and develop ServiceNow modules across ITSM workflows Manage deployment activities from test into production environments Support lifecycle activities including upgrades, patching and release management Identify system risks and implement mitigation strategies to maintain service reliability Provide technical advice and support to ensure platform efficiency and performance Support integration activities across systems and interfaces Contribute to documentation of processes and platform configurations Participate in continuous improvement and automation initiatives Support transition of capability from external providers to internal teams Participate in DevSecOps practices and ITSM operational support processes Skills: ITSM system delivery and operation ServiceNow platform development and administration ServiceNow workflow configuration Integration and API development Agile and DevOps practices Automation systems and processes Azure or AWS Improving technology systems Managing system implementation Operational support systems Scripting Site Reliability Engineering Stakeholder Management System Integration Technical Problem Solving Qualifications: AGSVA NV2 Security Clearance Five years plus experience administering ITSM and OSS applications, with a preference for ServiceNow or SPLUNK/ITSI (Certifications ideal) Experience in both production support and development Experience in Agile and DevSecOps practices We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on 61 440 135 548 (for job applications in Australia) and 1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
Senior IT Domain Specialist - Splunk
Telstra ¡ Posted 6 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title Senior IT Domain Specialist - Splunk Job Summary Job Description Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop mobile phone plan paid for) What is the focus of the role? As a Senior IT Domain Specialist aligned to Splunk ITSI, you lead the design, delivery and ongoing lifecycle management of observability, monitoring and service intelligence capabilities supporting Defence environments. The role focuses on establishing reliable, secure and actionable visibility across platforms, services and integrations, enabling early detection of issues, improved service assurance and stronger operational control. You will play a key role in transitioning observability capability from externally delivered support to an internally owned model, while driving automation, analytics uplift and continuous improvement across the service lifecycle. You are accountable for the end to end lifecycle of Splunk and ITSI based observability solutions, including architecture, service modelling, data onboarding, monitoring design, alerting, dashboarding, integration visibility, optimisation and continuous improvement. The role provides technical leadership across observability capability and ensures monitoring outcomes are aligned to Defence security accreditation, operational resilience and service continuity requirements. As part of the insourcing program, you will lead capability uplift, embed lifecycle ownership and reduce reliance on external providers by establishing a sustainable internal observability capability that supports operational decision making, proactive service management and long term platform maturity. Responsibilities: Lead the design and delivery of complex Splunk and ITSI observability solutions across Defence environments Own observability architecture, service modelling standards and platform roadmap aligned to operational, lifecycle and compliance requirements Design, develop and maintain ITSI services, key performance indicators, correlation searches, notable events and health views Lead data onboarding, source integration and monitoring uplift to improve service visibility across platforms, applications and interfaces Build and optimise dashboards, alerts and reporting views that support incident response, service assurance and operational decision making Oversee monitoring coverage for critical integrations, including validation of interface health, performance trends and early fault indicators General Responsibilities Own lifecycle activities for the observability platform, including upgrades, patching, release planning, configuration management and ongoing optimisation Drive automation of monitoring, alerting and operational validation processes to reduce manual effort and improve reliability Support transition of observability capability from external providers to internal teams, ensuring knowledge transfer, documentation and continuity Identify risks across platform performance, data quality, alerting effectiveness and integration visibility, then implement practical mitigation strategies Provide technical leadership, coaching and mentoring to specialist and associate level engineers Influence stakeholders across engineering, operations, security and service management to align observability capability with business and customer outcomes Contribute to the continuous improvement backlog, including monitoring maturity, event noise reduction, dashboard rationalisation, data quality improvement and operational process uplift Ensure DevSecOps practices are embedded across observability delivery, operational support and lifecycle management Skills: Splunk ITSI service modelling, key performance indicators, notable events and health scoring Splunk enterprise architecture, administration and platform optimisation Observability design across infrastructure, applications, services and integrations Data onboarding, parsing, indexing and source integration Correlation searches, alert tuning and event management Dashboard development, operational reporting and service assurance views Monitoring design for complex, secure and regulated environments Automation and scripting for operational validation and platform support DevSecOps practices and delivery models System lifecycle management, release governance and operational change control Stakeholder engagement and influencing across technical and operational teams Coaching and capability development Technical problem solving in complex production environments Qualifications: AGSVA NV2 Security Clearance Eight or more years experience delivering, operating or optimising observability, monitoring or operational support platforms, with strong preference for Splunk and ITSI Splunk certifications across administration, architecture or ITSI desirable Experience across both platform delivery and production support environments Experience with monitoring design, event management, dashboarding, alerting and operational analytics Experience supporting integrations, interfaces or complex service dependencies in production environments Experience in Agile and DevSecOps practices Exposure to secure or regulated environments such as Defence is highly desirable We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on 61 440 135 548 (for job applications in Australia) and 1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
Senior IT Domain Specialist - ServiceNow
Telstra ¡ Posted 6 days ago
About the role
Employment Type Permanent Closing Date 2 Nov 2026 11:59pm Job Title Senior IT Domain Specialist - ServiceNow Job Summary Job Description Who We Are We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Purchased annual leave scheme Additional Telstra day off Additional 30% off Telstra products and services Toolkit provided (laptop mobile phone plan paid for) What is the focus of the role? As a Senior IT Domain Specialist aligned to Splunk ITSI, you lead the design, delivery and ongoing lifecycle management of observability, monitoring and service intelligence capabilities supporting Defence environments. The role focuses on establishing reliable, secure and actionable visibility across platforms, services and integrations, enabling early detection of issues, improved service assurance and stronger operational control. You will play a key role in transitioning observability capability from externally delivered support to an internally owned model, while driving automation, analytics uplift and continuous improvement across the service lifecycle. You are accountable for the end to end lifecycle of Splunk and ITSI based observability solutions, including architecture, service modelling, data onboarding, monitoring design, alerting, dashboarding, integration visibility, optimisation and continuous improvement. The role provides technical leadership across observability capability and ensures monitoring outcomes are aligned to Defence security accreditation, operational resilience and service continuity requirements. As part of the insourcing program, you will lead capability uplift, embed lifecycle ownership and reduce reliance on external providers by establishing a sustainable internal observability capability that supports operational decision making, proactive service management and long term platform maturity. Responsibilities: Lead the design and delivery of complex Splunk and ITSI observability solutions across Defence environments Own observability architecture, service modelling standards and platform roadmap aligned to operational, lifecycle and compliance requirements Design, develop and maintain ITSI services, key performance indicators, correlation searches, notable events and health views Lead data onboarding, source integration and monitoring uplift to improve service visibility across platforms, applications and interfaces Build and optimise dashboards, alerts and reporting views that support incident response, service assurance and operational decision making Oversee monitoring coverage for critical integrations, including validation of interface health, performance trends and early fault indicators General Responsibilities Own lifecycle activities for the observability platform, including upgrades, patching, release planning, configuration management and ongoing optimisation Drive automation of monitoring, alerting and operational validation processes to reduce manual effort and improve reliability Support transition of observability capability from external providers to internal teams, ensuring knowledge transfer, documentation and continuity Identify risks across platform performance, data quality, alerting effectiveness and integration visibility, then implement practical mitigation strategies Provide technical leadership, coaching and mentoring to specialist and associate level engineers Influence stakeholders across engineering, operations, security and service management to align observability capability with business and customer outcomes Contribute to the continuous improvement backlog, including monitoring maturity, event noise reduction, dashboard rationalisation, data quality improvement and operational process uplift Ensure DevSecOps practices are embedded across observability delivery, operational support and lifecycle management Skills: Splunk ITSI service modelling, key performance indicators, notable events and health scoring Splunk enterprise architecture, administration and platform optimisation Observability design across infrastructure, applications, services and integrations Data onboarding, parsing, indexing and source integration Correlation searches, alert tuning and event management Dashboard development, operational reporting and service assurance views Monitoring design for complex, secure and regulated environments Automation and scripting for operational validation and platform support DevSecOps practices and delivery models System lifecycle management, release governance and operational change control Stakeholder engagement and influencing across technical and operational teams Coaching and capability development Technical problem solving in complex production environments Qualifications: AGSVA NV2 Security Clearance Eight or more years experience delivering, operating or optimising observability, monitoring or operational support platforms, with strong preference for Splunk and ITSI Splunk certifications across administration, architecture or ITSI desirable Experience across both platform delivery and production support environments Experience with monitoring design, event management, dashboarding, alerting and operational analytics Experience supporting integrations, interfaces or complex service dependencies in production environments Experience in Agile and DevSecOps practices Exposure to secure or regulated environments such as Defence is highly desirable We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you. As part of your application with Telstra, you may receive communications from us on 61 440 135 548 (for job applications in Australia) and 1 (623) 400-7726 (for job applications in the Philippines and India). When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below. We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
IT Risk & Governance Specialist
The Hospitals Contribution Fund of Australia ¡ Posted 6 days ago
About the role
An exciting permanent opportunity to join as a IT Risk and Governance Specialist in HCF Australia. This role exists to perform IT Governance and Compliance across the IT business environment to ensure operational excellence and continue to deliver services that are compliant with regulatory and organisational requirements. The role is responsible for managing IT Audits, Compliance and Line 1 Controls Assurance across all IT services. Responsibilities: Support in implementing the IT governance and compliance processes across IT services Perform design and operating effectiveness testing for the defined IT controls Conducting control assurance to identify control gaps and recommend solutions Contribute to development, review, operationalization of IT processes Document the control evaluation process, including the methodology, testing results, and any identified deficiencies. Maintain comprehensive records for audit purposes Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Compile detailed reports on the effectiveness of internal controls, including any identified weaknesses and recommended improvements Highlight critical issues and their potential impact on the organization Use feedback from reporting to enhance the control evaluation process Implement best practices and lessons learned to improve the overall control environment Periodic reporting on IT Risk and Control Testing Demonstrate understanding of operational risk, control testing methodologies, and related regulatory and compliance standards Facilitate IT Audits â review and collation of evidence as required; interaction with audit teams (internal, external) Essentials Three (3) or more years of solid experience in an IT Risk, Compliance role Detailed understanding of governance and risk management Proficient in Microsoft tools like SharePoint, Excel, PowerPoint Good analytical and problem-solving skills - Can ask effective questions and collect facts from multiple sources in order to solve problems Must possess a positive attitude and excellent team player Experience in a role balanced between business stakeholders and a central technology service organisation Strong understanding of information security controls and ISMS standards such as SOC 2, ISO 27001/2, COBIT, CRISC Experience collaborating with multiple stakeholders across functional and technical skill sets Education Level: Graduate Degree (e.g. BIT, BSc) or equivalent work experience in Information Technology or an equivalent engineering discipline Certifications, such as CISSP, CRISC, CISA, CIPP, CISM, arenât a prerequisite however are well regarded Ability to instill confidence in the business and demonstrate the business value of IT Ability to manage senior stakeholders and build effective relationships across technology & business Strong verbal and written communication skills About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 weâve been putting our members and their health first. As Australiaâs largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric. We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. Culture & Benefits Purpose-driven passion Weâre united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused. Wellness and work-life balance Weâll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include: Flexible working arrangements 50% subsidy on HCF hospital and/or extras cover Family-friendly certified employer 18 weeks of parental leave for all new parents Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more Discounts on HCFâs products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products. Collaboration and inclusivity We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status. Continuous learning and growth We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity. Next steps If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition â [email protected] to discuss or call 02 9290 0464. We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date. Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.
IT Project Manager
Goodman Fielder ¡ Posted 6 days ago
About the role
Project Manager â Mobility 12 Month Fixed Term Contract Location: Townsville, with travel between Ingham and Sarina Wilmar Sugar & Renewables is seeking a practical, delivery-focused Project Manager to lead the rollout of tablets across our Sugar mills. This is a hands-on role for someone who can coordinate people, technology, vendors and site activities to deliver a successful mobility rollout across multiple locations. About Us: Wilmar Sugar & Renewables is a leading player in the sugar and renewable energy industry, committed to sustainable practices and technological advancements. Our diverse portfolio spans across sugar production, ethanol manufacturing, and renewable energy generation, making us a key contributor to a greener future. Role Overview: You will lead the mobility project to deploy tablets across our Sugar mills, working closely with site teams, IT, vendors and business stakeholders. The role will coordinate planning, site readiness, deployment, change activities, training and transition into business-as-usual support. Travel between Ingham and Sarina is required. You may also support other technology or business improvement projects as priorities evolve. Key Responsibilities: * Lead the end-to-end tablet rollout across Sugar mill locations, from planning and site readiness through deployment and handover. * Develop and manage the project plan, schedule, budget, risks, issues and dependencies. * Coordinate site teams, IT specialists, vendors and business stakeholders to keep delivery on track. * Plan and oversee site visits, device deployment, communications, training and change activities. * Provide clear project updates and escalate decisions, risks and roadblocks when required. * Build strong working relationships with operational teams across the mills and support adoption of the new devices and mobile ways of working. * Contribute to other technology and business improvement projects as needed. Requirements: * Experience delivering projects in a corporate, industrial or multi-site environment. * Strong planning, coordination and stakeholder management skills, with a practical approach to getting work delivered. * Confidence working directly with operational teams and managing competing site priorities. * Willingness and ability to travel between Ingham and Sarina. * Clear communication, sound judgement and the ability to identify and remove delivery roadblocks. * Mobility, device rollout, frontline technology or change experience is highly regarded, but not essential. * Formal project management qualifications are desirable but not essential. We welcome applications from capable Project Managers who are ready to step into a broader delivery role. Benefits: * A visible, hands-on role delivering an important mobility program across our Sugar operations. * Exposure to a broad mix of operational, technology and business improvement work. * A collaborative environment with strong engagement across mill sites and support teams. * Opportunity to work on other projects as business priorities evolve. * Company-funded travel, accommodation and related expenses will be provided in line with Wilmar's travel policy. * A likely contract extension for the right person, subject to business needs and performance. If you are a practical Project Manager who enjoys working with operational teams, solving delivery challenges and seeing projects through on site, we would like to hear from you.
Specialist, IT Technical Support - Adelaide
Intercontinental Hotel Group ¡ Posted 9 days ago
About the role
Introduction Play a key role in keeping hotel technology secure, reliable and performing at its best, directly supporting hotel operations, guest experience and colleague productivity. Youâll combine hands-on technical expertise with proactive infrastructure management, cybersecurity and technology improvement, working across participating hotels in the JAPAC region. This is an exciting opportunity for a technology professional who enjoys solving problems, taking ownership and using technology to make a tangible difference to hotel operations. Your day to day Provide high-quality onsite and remote technology support across participating hotels, taking ownership of technical incidents and escalations from initial investigation through to resolution. Manage and maintain hotel technology infrastructure, including networks, devices, cloud-connected services and critical hotel systems, ensuring technology remains reliable and supports day-to-day operations. Strengthen cybersecurity and operational resilience through security updates, vulnerability remediation, system protection, backup and recovery activities, addressing identified risks through to closure. Use monitoring, analytics and automation to identify potential issues, improve service delivery and reduce avoidable disruption, while maintaining accurate technology documentation and asset information. Support technology projects, system upgrades, equipment lifecycle planning and new hotel openings, working closely with hotel teams, regional technology colleagues, vendors and service partners to deliver successful outcomes. What we need from you A minimum of 3 years' experience in technical support or infrastructure operations, ideally gained within hospitality or another round-the-clock operational environment. Hands-on experience supporting Windows, Microsoft 365, identity and endpoint management, together with strong knowledge of networks, Wi-Fi, firewalls, secure remote connectivity and internet infrastructure. Experience supporting hotel technology such as property management, point-of-sale, payments, revenue management, back-office and guest-facing systems. Strong understanding of cybersecurity, including security updates, vulnerability management, endpoint protection, incident response and secure system configuration. Relevant technology certifications across Microsoft, Cisco, cloud or cybersecurity, together with ITIL 4 Foundation, plus strong communication and stakeholder-management skills when working with hotel teams, technology partners and vendors. LI-SN1
IT Product Analysis Sr. Specialist
Lenovo ¡ Posted 10 days ago
About the role
Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked 153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the worldâs largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovoâs continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovoâs world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub . Description and Requirements Key Responsibilities Business & Product Analysis Gather, analyze, and document business requirements from global stakeholders. Translate business needs into functional specifications, user stories, and solution designs. Conduct gap analysis and identify opportunities for process and system improvements. Support product roadmap planning and prioritization activities. Solution Design & Delivery Partner with development teams to design scalable and sustainable solutions. Create process flows, business rules, functional designs, and acceptance criteria. Support Agile delivery cycles including backlog refinement, sprint planning, and UAT. Ensure alignment between business objectives and technology implementation. Stakeholder Management Act as the primary liaison between business teams and technical teams. Facilitate requirement workshops and solution discussions. Manage stakeholder expectations and drive consensus across cross-functional teams. Product Improvement & Operational Excellence Analyze production issues and identify root causes. Monitor product performance and user feedback. Recommend enhancements that improve user experience, efficiency, and business value. Support continuous improvement initiatives and knowledge management activities. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field. 5 years of experience in Business Analysis, Product Analysis, Product Management, or Solution Design roles. Strong experience in requirements gathering, business process analysis, and documentation. Experience working in Agile/Scrum environments. Excellent communication and stakeholder management skills. Strong analytical, problem-solving, and critical-thinking abilities. Fluent English communication skills (written and verbal). Preferred Qualifications Experience supporting enterprise applications, digital platforms, or B2B systems. Knowledge of product lifecycle management and software development lifecycle (SDLC). Experience with Jira, Confluence, Visio, Lucidchart, or similar tools. Exposure to AI, automation, workflow platforms, or enterprise transformation projects. Experience working with global and multicultural teams. Additional Locations : * Malaysia - Selangor - Petaling Jaya * Malaysia * Malaysia - Selangor * Malaysia - Selangor - Petaling Jaya Go back Apply If you require an accommodation to complete this application, please contact [email protected]
Specialist, IT Technical Support - Adelaide
IHG ¡ Posted 12 days ago
About the role
Introduction Play a key role in keeping hotel technology secure, reliable and performing at its best, directly supporting hotel operations, guest experience and colleague productivity. You'll combine hands-on technical expertise with proactive infrastructure management, cybersecurity and technology improvement, working across participating hotels in the JAPAC region. This is an exciting opportunity for a technology professional who enjoys solving problems, taking ownership and using technology to make a tangible difference to hotel operations. Your day to day Provide high-quality onsite and remote technology support across participating hotels, taking ownership of technical incidents and escalations from initial investigation through to resolution. Manage and maintain hotel technology infrastructure, including networks, devices, cloud-connected services and critical hotel systems, ensuring technology remains reliable and supports day-to-day operations. Strengthen cybersecurity and operational resilience through security updates, vulnerability remediation, system protection, backup and recovery activities, addressing identified risks through to closure. Use monitoring, analytics and automation to identify potential issues, improve service delivery and reduce avoidable disruption, while maintaining accurate technology documentation and asset information. Support technology projects, system upgrades, equipment lifecycle planning and new hotel openings, working closely with hotel teams, regional technology colleagues, vendors and service partners to deliver successful outcomes. What we need from you A minimum of 3 years' experience in technical support or infrastructure operations, ideally gained within hospitality or another round-the-clock operational environment. Hands-on experience supporting Windows, Microsoft 365, identity and endpoint management, together with strong knowledge of networks, Wi-Fi, firewalls, secure remote connectivity and internet infrastructure. Experience supporting hotel technology such as property management, point-of-sale, payments, revenue management, back-office and guest-facing systems. Strong understanding of cybersecurity, including security updates, vulnerability management, endpoint protection, incident response and secure system configuration. Relevant technology certifications across Microsoft, Cisco, cloud or cybersecurity, together with ITIL 4 Foundation, plus strong communication and stakeholder-management skills when working with hotel teams, technology partners and vendors. \LI-SN1 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Specialist, IT Technical Support - Adelaide
IHG ¡ Posted 12 days ago
About the role
Description Introduction Play a key role in keeping hotel technology secure, reliable and performing at its best, directly supporting hotel operations, guest experience and colleague productivity. Youâll combine hands-on technical expertise with proactive infrastructure management, cybersecurity and technology improvement, working across participating hotels in the JAPAC region. This is an exciting opportunity for a technology professional who enjoys solving problems, taking ownership and using technology to make a tangible difference to hotel operations. Your day to day Provide high-quality onsite and remote technology support across participating hotels, taking ownership of technical incidents and escalations from initial investigation through to resolution. Manage and maintain hotel technology infrastructure, including networks, devices, cloud-connected services and critical hotel systems, ensuring technology remains reliable and supports day-to-day operations. Strengthen cybersecurity and operational resilience through security updates, vulnerability remediation, system protection, backup and recovery activities, addressing identified risks through to closure. Use monitoring, analytics and automation to identify potential issues, improve service delivery and reduce avoidable disruption, while maintaining accurate technology documentation and asset information. Support technology projects, system upgrades, equipment lifecycle planning and new hotel openings, working closely with hotel teams, regional technology colleagues, vendors and service partners to deliver successful outcomes. What we need from you A minimum of 3 years' experience in technical support or infrastructure operations, ideally gained within hospitality or another round-the-clock operational environment. Hands-on experience supporting Windows, Microsoft 365, identity and endpoint management, together with strong knowledge of networks, Wi-Fi, firewalls, secure remote connectivity and internet infrastructure. Experience supporting hotel technology such as property management, point-of-sale, payments, revenue management, back-office and guest-facing systems. Strong understanding of cybersecurity, including security updates, vulnerability management, endpoint protection, incident response and secure system configuration. Relevant technology certifications across Microsoft, Cisco, cloud or cybersecurity, together with ITIL 4 Foundation, plus strong communication and stakeholder-management skills when working with hotel teams, technology partners and vendors. LI-SN1
Audio Visual, IT & Automation Systems Drafting Specialist
Harvey Norman ¡ Posted 13 days ago
About the role
Harvey Norman Commercial Smart Technologies is seeking a detail-oriented and versatile Audio/Visual, IT and Automation Systems Draftsman Specialist with a passion for learning more about our industry. The draftsman will work with project teams on a multitude of diverse projects utilising general construction and drafting knowledge to assist in preparing AV, IT and AT systems drawings. About the Role: The A/V and Automation Draftsman Specialist is responsible for the creation of systems, architectural and detail drawings, for the purpose of audio/visual and automation systems integration. Assignments are accompanied by rough project notes, sketches and a bill of materials. Work is performed under the guidance of the sales/design team. Responsibilities: Prepare AV, IT and Automation signal flow diagrams Prepare AV, IT and Automation equipment elevations and AV plate diagrams Research AV, IT and Automation product information as needed for drawing preparation Incorporate AV, IT and Automation construction-related details into existing architectural drawings, such as electrical requirements and mounting details. Generate construction drawings based on verbal instruction, meeting minutes, field notes, and sketches produces by senior design staff that adhere to company design standards. In office / on site programming of Audio Visual systems In office / on site programming of Automation control system such as Control 4, Savant, RTI. In office / on site programming of lighting control systems Control 4, Kasta, C-Bus Sub-project manage large project programming requirements under guidance from project managers and HADE Security system programming experience (a plus) Activities include but are not limited to: Review and understand project requirements with senior design staff Develop floor plan device layouts Create installation details Produce cabinet layouts, and equipment rack elevations Create logic diagrams detailing audio/visual and automation and control system requirements Produce supporting equipment specifications detailing systems performance Provide sub-contractor submittals for compliance with design criteria Maintain regular communication with Project Managers and Field Staff for any changes to design or specifications and issue clarifications Assist senior design staff in the creation of bid and review sets Distribute sets where needed to required staff and customers Personal Attributes Diligence and excellent work ethic Work as part of a team Ability to communicate between project managers, sales team and technicians Requirements To perform this job satisfactorily, an individual must be able to perform each essential duty satisfactorily and in a timely manner. You must also: Be proficient in Visio, Bluebeam, AutoCAD and MS Office Suite.
Consultant Paediatrician immediate start
Sante Recruitment ¡ Posted 15 days ago
About the role
Job description This is a Level 4 Obstetric service with a capability of 34 weeks. CGH has a Level 3 Nursery. The service includes a 24 hour inpatient and emergency department service There were approximately 430 births, average 650 general paediatric admissions. ED presentations were 16,600 of which approximately 25% are paediatric. The service operates a community paediatrics clinic 5 days per week and outreach services to Bairnsdale. The paediatric service has an establishment of up to 4 specialist paediatricians, 1 paediatric advanced trainee registrar and 1 HMO. The Hospital treats approximately 12,000 acute inpatients and 17,000 Emergency Department patients per year. It provides specialist surgical, medical, obstetrics and gynaecology and paediatric services with some general practice inpatients. There is a 6 bed Critical Care Unit that provides ventilation and haemofiltration. There is also a number of visiting sub-specialty services including Urology, Cardiology, Oncology, Nephrology & Haemodialysis. Surgical services are supported by both specialist and general practitioner anaesthetists. Up to 1.0 FTE is available; part time and job share applications will be considered. Fellowship of the Royal Australasian College of Physician (FRACP), or other Postgraduate clinical training, qualifications and experience assessed by theRACP as being fully or partially comparable to an Australian physician andSuitable for an Area of Need physician appointment. * With over 20 years experience in the medical recruitment business, Sante Recruitment will ensure that your application process is dealt with in a timely manner, adhering to the highest ethical and professional standards. Please contact us on 61 2 80363182 or apply below.
IT Risk & Controls Specialist (Contractor)
Ethos Beath Chapman - Australia ¡ Posted 16 days ago
About the role
Weâre looking for a Risk & Controls Specialist to join our Risk team on a 6-month contract. Sydney ONLY This role will focus on second-line technology controls testing , with particular emphasis on ITGCs, IAM/access management, change management and IT operations controls. Duties Deliver 2nd line IT controls testing across ITGC and security controls. Test access management, change management and IT operations controls. Assess control design and operating effectiveness and challenge management where required. Perform testing aligned to NIST security domains and relevant technology risk frameworks. Document test procedures, evidence, results and issues in line with governance standards. Support business and finance controls testing and audit requests. Work with Technology, Information Security, Risk, Compliance and Audit stakeholders. Provide control and policy interpretation and support remediation activities. Contribute to risk governance activities and continuous improvement. Profile 2â3 yearsâ Big Four IT audit or controls testing experience Hands-on experience testing IT general controls and security controls Knowledge of frameworks such as NIST, COBIT or ISO 27001 Experience in financial services/insurance and APRA controls is desirable Strong documentation, stakeholder management and communication skills This is a great opportunity for someone with solid controls testing experience who can work independently and deliver high-quality testing outcomes. Technical Experience Experience across the following areas is preferred / Cloud security governance (Azure/AWS) / Third-party assurance and controls testing. / Data governance / Automated controls testing. MUST have PR/Citizenship OR Visa with no sponsorship requirements for a year. Please email me your resume [email protected] or apply using link IF you have the relevant experience.
Cluster IT Specialist (Fixed Term)
Marriott Hotels Resorts ¡ Posted 18 days ago
About the role
Description POSITION SUMMARY Join our team as a Cluster IT Specialist and play a key role in supporting hotel technology operations across multiple properties. You will be responsible for maintaining and improving IT systems, supporting hotel teams, managing technology projects, ensuring compliance with security standards, and providing technical support to stakeholders. Key Responsibilities Support and maintain hotel technology infrastructure, networks, servers, and systems. Manage IT projects, upgrades, maintenance, backups, and disaster recovery processes. Partner with hotel leadership and technology vendors to deliver effective IT solutions. Ensure compliance with Marriott technology, security, and PCI standards. Provide end-user support and act as an escalation point for technical issues. Support internet services and technology requirements for hotel guests and events. What We're Looking For Experience in IT support, systems administration, or hospitality technology. Strong knowledge of Windows Server, Active Directory, LAN networks, desktop management, and Microsoft Office/Outlook. Excellent communication, problem-solving, and stakeholder management skills. Previous leadership or supervisory experience preferred. Hospitality industry experience is highly regarded. Why Join Us? Work across multiple premium hotel properties. Be part of a collaborative and supportive team environment. Opportunities for professional growth and development. Exposure to a wide range of hospitality technologies and projects. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Cluster IT Specialist (Fixed Term)
Marriott ¡ Posted 18 days ago
About the role
Additional Information Job Number 26130145 Job Category Information Technology Location 15 Waterfront Way, Docklands, Melbourne Victo 3008, Australia VIEW ON MAP (https://www.google.com/maps?q=15%20Waterfront%20Way%2C%20Docklands%2C%20Melbourne%20Victo%203008%2C%20Australia) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Join our team as a Cluster IT Specialist and play a key role in supporting hotel technology operations across multiple properties. You will be responsible for maintaining and improving IT systems, supporting hotel teams, managing technology projects, ensuring compliance with security standards, and providing technical support to stakeholders. Key Responsibilities Support and maintain hotel technology infrastructure, networks, servers, and systems. Manage IT projects, upgrades, maintenance, backups, and disaster recovery processes. Partner with hotel leadership and technology vendors to deliver effective IT solutions. Ensure compliance with Marriott technology, security, and PCI standards. Provide end-user support and act as an escalation point for technical issues. Support internet services and technology requirements for hotel guests and events. What We're Looking For Experience in IT support, systems administration, or hospitality technology. Strong knowledge of Windows Server, Active Directory, LAN networks, desktop management, and Microsoft Office/Outlook. Excellent communication, problem-solving, and stakeholder management skills. Previous leadership or supervisory experience preferred. Hospitality industry experience is highly regarded. Why Join Us? Work across multiple premium hotel properties. Be part of a collaborative and supportive team environment. Opportunities for professional growth and development. Exposure to a wide range of hospitality technologies and projects. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
IT Specialist and Tech Support
Anvelo ¡ Posted 19 days ago
About the role
About the business The Anvelo team has experienced rapid growth, successfully achieving the targets set out in our growth plan and we are set to take the business to the next phase. This brings an opportunity to introduce an IT Support Specialist to take on a variety of challenges the business requires now and take the lead on initiatives and solutions for the future. Our team brings together an enormous amount of project delivery experience, and as experts in our sector we provide the highest level of project support to our broad range of clients. We recognise that our success is directly correlated with the success of our clients, and this is enabled through the quality of our people. We recognise the importance that technology plays in enhancing our performance and the quality of our products and services. Learn more about Anvelo at www.anvelo.com.au. About the role Part-time onsite role based in our Sydney office, providing support to the entire team. In this role you will work independently to identify and resolve technical issues and be the main point of contact for all things IT. Your ability to troubleshoot and resolve issues promptly and professionally will be key to your success. The work can be done over 3 â 5 days, to a maximum of 24 hours per week. Key responsibilities include: Primary point of contact for escalated IT support and complex technical issues. Manage database performance and access for a variety of applications including Primavera P6. Diagnose and resolve hardware, software, and network issues. Install, configure, maintain laptops and software applications. Provide excellent customer service and support, issue resolution and request fulfilment. Experience in customer and tech support in a business context. Manage technology support for employee onboarding and offboarding activities. Drive continuous service improvement plans in technology-related matters affecting the end-userâs productivity and improving user experience satisfaction. Ownership for completing, developing, and improving required documentation, such as IT policies and procedures. Experience and skills needed: Bachelorâs degree in IT or a related technology field. Minimum of 7-10 yearsâ experience in a tech support role. Experience with Primavera P6 or equivalent scheduling software. Experience and knowledge with desktop support and strong troubleshooting skills. Strong analytical and problem-solving skills Experience in developing software applications for business needs. Ability to work independently and proactively identify potential areas of improvement. Microsoft Project, website development and WordPress. Experience in enhancing processes from a time, cost and quality perspective through automation. Ability to develop tools and applications that are directly related to development of new products to better service the needs of our clients. Working at Anvelo At Anvelo we understand that our greatest strength is our people. Our commitment to our people is underpinned by our values of Family, Trust, Loyalty and Outcomes. The culture we have built fosters a work environment where everyone feels included and can realise their full potential. We work to maintain the diversity and inclusivity of our team which leads to our broad scope of thinking, varying perspectives and innovative ideas that derive better business results for clients. Please apply through Seek or send your CV in Word format to [email protected].
IT Support Specialist
Pope Recruitment Pty ¡ Posted 19 days ago
About the role
Summary: We are seeking a knowledgeable and customer-focused IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to end-users, troubleshooting IT issues, and ensuring the smooth operation of hardware, software, and network systems. The IT Support Specialist will work closely with other IT staff to resolve technical problems and improve the overall IT infrastructure. Responsibilities: Provide first-line technical support to end-users via phone, email, and in-person, resolving hardware, software, and network issues. Diagnose and troubleshoot technical problems, including operating system errors, software malfunctions, and connectivity issues. Install, configure, and maintain computer hardware, software, and peripherals. Assist with the setup and deployment of new computers, printers, and other IT equipment. Manage user accounts, permissions, and access controls in various systems and applications. Monitor and maintain IT systems, including servers, networks, and security infrastructure, to ensure optimal performance and reliability. Maintain accurate records of support requests, issues, and resolutions using ticketing systems. Provide training and guidance to end-users on the use of IT systems, applications, and best practices. Collaborate with other IT team members and vendors to resolve complex technical issues and implement system upgrades. Assist with IT projects, such as software upgrades, hardware deployments, and network expansions. Ensure compliance with IT policies, procedures, and security standards. Qualifications: Bachelorâs degree in Information Technology, Computer Science, or a related field. Proven experience in IT support or a related technical role. Strong knowledge of computer hardware, software, and networking concepts. Experience with operating systems (e.g., Windows, macOS, Linux) and common productivity software (e.g., Microsoft Office, Google Workspace). Excellent problem-solving skills and the ability to troubleshoot technical issues effectively. Strong communication and customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a team. Familiarity with IT support tools and ticketing systems.
IT Technical Specialist
The Cairnmillar Institute ¡ Posted 19 days ago
About the role
Summary: We are seeking a dedicated IT Technical Specialist to join our team in Hawthorn East, Victoria. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing technical support to our staff. The ideal candidate will possess a strong understanding of IT infrastructure and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our organisation. Responsibilities: Provide technical support and troubleshooting for hardware and software issues. Manage and maintain IT infrastructure, including servers, networks, and workstations. Assist in the implementation of new technologies and upgrades. Monitor system performance and ensure security protocols are followed. Collaborate with team members to develop and improve IT processes. Document technical procedures and user guides for staff. Train staff on new systems and software applications. Qualifications: Associate degree in Information Technology or a related field. Proven experience in a technical support role or similar position. Strong knowledge of IT systems, networks, and security. Excellent problem-solving skills and attention to detail. Ability to communicate technical information clearly to non-technical users. Familiarity with various operating systems and software applications.
Computer Network and Systems Engineer
Interfuse Technology Services Pty Ltd ¡ Posted 20 days ago
About the role
Company: Interfuse Technology Services Pty Ltd t/a Interfuse Technologies Position: Computer Network and Systems Engineer Salary: $75,000 - $85,000 plus Super Term: Permanent, Full-time Location: NSW About Us: Interfuse Technology Services Pty Ltd t/a Interfuse Technologies is a dynamic and innovative Medical Technology Consultancy, dedicated to making a meaningful impact on human life by offering cost-effective, high-quality IT solutions specifically designed to empower the healthcare sector. We pride ourselves on fostering a collaborative and inclusive work environment where employees are empowered to achieve their best. As we continue to grow, we are seeking a talented Computer Network and Systems Engineer to join our team. Key Responsibilities: Design, implement and maintain network infrastructure, including LAN, WLAN and WAN environments, to support reliable and secure business operations. Configure, install, test and maintain network hardware and systems, including routers, switches, firewalls, servers and associated infrastructure. Monitor network performance, traffic, capacity and system health to identify potential issues and maintain network reliability and optimal performance. Troubleshoot and resolve network, connectivity, hardware and system issues, including complex incidents affecting network availability and performance. Assess network infrastructure and existing systems and recommend improvements to network operations, security, performance and scalability. Implement and maintain network security measures, including firewall configurations and security controls, to protect systems, hardware, software and data. Collaborate with project managers, clients and other IT specialists to assess technical requirements and design and implement network solutions that meet operational and business needs. Install, configure and support servers, workstations and virtualised environments across client infrastructure. Maintain technical documentation relating to network configurations, infrastructure, system changes, incidents and the diagnosis and resolution of network issues. Conduct regular network assessments and implement appropriate upgrades, enhancements and modifications to improve network performance and reliability. Requirements: Proven experience as a Computer Network and System Engineer or a similar role. Experience in the managed services provider (MSP) domain is highly advantageous. Advanced knowledge of AD, Server management & Microsoft 365 Server build and installation (Windows & Linux) Experience in setting up Networks, Switches, Routers and Firewalls (Palo Alto and Checkpoint experience is must) Advanced knowledge of virtualisation technologies especially VMWare, Nutanix, Proxmox & Red Hat Must have experience with Server and Storage hardware including but not limited to HPE Simplivity Experience with HP ClearPass implementation and other NAC solutions Excellent troubleshooting and problem-solving skills Customer-oriented mindset with excellent communication skills Ability to work independently and collaboratively in a team environment. A âCan doâ attitude. Education: Bachelorâs degree in information technology, IT Diploma, OR equivalent work experience in Network design & setup experience. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification Red Hat Certified System Administrator or equivalent experience. HPE Aruba Network Security Certification is desirable but not mandatory. Possessing relevant certifications such as Microsoft, Azure, CCNA, etc., would be a valuable addition. Benefits: Competitive salary reviewed annually. Professional development opportunities. Fun and inclusive company culture. Flexible working arrangement after probation. Team building activities, lunches etc. How to apply: Please send your resume and a short cover letter to [email protected]. Only applications sent to this email will be considered, and short-listed candidates will be contacted.
IT Support Analyst
u&u Recruitment Partners ¡ Posted 20 days ago
About the role
Actively recruiting for a hands-on IT Specialist working in a national law firm. In this role, youâll be the first point of contact for all technology issues, supporting office-based and site teams across hardware, software, and network systems. Youâll provide end-to-end support across the firm, managing day-to-day IT requests, troubleshooting issues, and escalating where required. This is a visible, user-facing role suited to someone who enjoys working closely with stakeholders and keeping systems running smoothly in a fast-paced professional services environment. The role covers a broad range of responsibilities including desktop and laptop support, Microsoft 365, user access, printers, AV/meeting rooms, and basic network troubleshooting. Youâll work closely with internal teams and external vendors, contributing to continuous improvement of IT processes and service delivery. This opportunity suits an IT Support professional who is confident, organised, and comfortable owning issues through to resolution, while providing a high standard of service to designers and corporate staff across the firm. How to Apply Due to the expected high volume of applications for this role, only suitable candidates will be contacted. For more information or a confidential discussion please click to reveal the contact details for Mariam Iskandar at u&u 02 8245 7904 quoting reference number 46668. At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Should you require reasonable adjustments throughout the recruitment process (including alternate formats to apply), or have a preferred method of communication, we encourage you to make a request via [email protected] or contact u&u on 02 8245 7900 to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments. Additionally, for a barrier-free and inclusive online experience, you can access u&uâs opportunities using accessibility software Recite Me at https://www.uandu.com/jobs. Please submit your resume in Word format only.
IT Operations Specialist
Kelly+Partners ¡ Posted 28 days ago
About the role
At KellyPartners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off". We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future. About KellyPartners Top 20 accounting firm in Australia Certified Great Place to Work 3 years running Winner of the Australian Business Awards for Employer of Choice 2022 Awarded one of Australiaâs Best Workplaces for Women 2023 Established in 2006 and growing at over 30% per annum Why Join Us? In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits: Diverse role and opportunity to grow your skills and values continued professional learning â we are professional services after all! Interstate retreats and company events Modern, bright workplaces with state-of-the-art technology Employee Assistance Program Paid Community Service Leave The Role We're looking for a proactive IT Support professional to join our growing team and play a hands-on role in supporting our people, technology, and day-to-day operations across our offices. This is a practical, action-oriented position where you'll help keep systems running efficiently while contributing to the continued growth of KellyPartners. What Youâll Do Provide handsâon IT support to Partners, managers, and staff across our offices Build strong working relationships with Partners to understand technology needs and ensure reliable support Administer and support Microsoft 365, including user provisioning, licensing, security, and collaboration tools Manage endpoints (Windows laptops/desktops), onboarding/offboarding, and equipment setup Coordinate with thirdâparty IT vendors and managed service providers Support IT aspects of new office onboarding and integrations Assist with cybersecurity best practices, including MFA, endpoint protection, and access controls Support practice management, document management, and collaboration platforms Manage IT requests using a ticketâbased support model Support AI and automation initiatives, including: User access and permissions for AI tools (e.g., Copilot, AI research tools, automation platforms) Ensuring security, licensing, and compliance requirements are met Assisting with rollout, configuration, and user support for AIâenabled tools Maintain IT documentation, procedures, and operational records Who You Are 3â5 years of handsâon IT experience, preferably in professional services Strong experience with Microsoft 365, Windows OS, user access, and licence administration Comfortable supporting Partners and senior stakeholders Familiar with cloudâbased SaaS environments Experience working with external IT vendors / MSPs Strong experience using ITSM/ticketing systems Good understanding of AI-enabled workplace tools and how they are deployed and supported Solid grasp of cybersecurity fundamentals Strong communication skills and a serviceâoriented mindset Organised, reliable, and executionâfocused A valid Australian Driverâs Licence