Telephony Administrator
Australian Unity · Posted 2 days ago
About the role
of Salesforce will be an advantage. Key Responsibilities include: System Administration & Support: Maintain up... to date telephony and outbound dialler system including IVR, ACD, routing, data table management, outbound dialler admin and UAM
Sales Administrator – Part-Time Temp Ongoing
Salt Search · Posted 4 days ago
About the role
data Maintain accurate customer/vendor data on Salesforce/SAP Assist with coordinating shipments, couriers, events... and office requirements What You’ll Bring Experience in a Sales Admin/Office Support role (Ideally in a manufacturing/mining
CRM Admin - Remote
YO AI Labs · Posted 13 days ago
About the role
Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking... experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational
Microsoft Dynamics 365 Admin - Remote
YO AI Labs · Posted 13 days ago
About the role
Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking... experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational
CRM Admin - Remote
YO AI Labs · Posted 13 days ago
About the role
Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking... experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational
Business Development Officer
genU · Posted 14 days ago
About the role
and presentations Build positive relationships with customers and stakeholders Keep Salesforce and pipeline information up... and Orientation Module Certificate - but don't worry, we'll help guide you through this.) Bonus points for Salesforce/CRM
Administrative Officer
Synergie · Posted 25 days ago
About the role
and drive change in Australia and beyond. This is a temporary position with daily duties covering General Admin, Billing... incoming emails, Salesforce cases, and daily operational requests. Release and update jobs based on customer or driver
Principal Consultant / Revenue Architect (GTM Architecture & RevOps) - Australia
Booth and Partners Pte Ltd · Posted 28 days ago
About the role
Fluency: Maintain broad, functional knowledge of the revenue technology ecosystem: CRM: HubSpot (Core focus) & Salesforce...). Architecture over Admin: Partner with technical teams to architect integrations. Note: Hands-on configuration
Sales & Recruitment Consultant
· Posted 28 days ago
About the role
including Salesforce AI, HubSpot AI and Claude, so you spend less time on admin and more time building relationships
Accounts & Administration Support
Fuse Recruitment · Posted 29 days ago
About the role
Operations Admin Support Join a dynamic logistics company in a high performing team as an Operations Admin Support... and assist the operational team with Salesforce entries and case management. Address billing queries, set up temporary
Business Development Executive - Schools 🏫
Beyond Co · Posted 32 days ago
About the role
and operations teams to streamline admin processes and improve execution speed. Rapid Learning Curve: Strong technical acumen... time. Tools & Tech: Experience with CRM platforms (Salesforce strongly preferred) and standard sales engagement tools
Logistics Admin
Michael Page · Posted 38 days ago
About the role
responsibilities include: High-volume data entry across SAP and Salesforce Managing and maintaining documentation, records... regarded and ideally essential Salesforce experience will be advantageous Strong communication and organisational skills
Foodservice Sales Representative, NSW
McCain Foods · Posted 80 days ago
About the role
to Thursday: on the road visiting customers across your territory Friday: based in the Sydney office for planning, admin and team.... Salesforce, Excel, Outlook) Ability to work independently while contributing to a team environment About the team
B2B Salesforce Commerce Cloud Consultant - Contract - Sydney
Hastha Solutions · Posted today
About the role
Urgent requirement of B2B Salesforce Commerce Cloud Consultant - Contract - Sydney Requirements A functional B2B Commerce specialist responsible for configuring, supporting, and administering Salesforce B2B Commerce implementations. This role combines hands-on storefront support with core Salesforce platform administration including user management, org health monitoring, and debugging ensuring both business functionality and platform stability. Key Responsibilities B2B Commerce Configuration & Support ● Configure and maintain Salesforce B2B Commerce and OMS configuration, including buyer groups, entitlements, price books, catalogs, categories and product visibility. ● Support setup, configuration, and administration of Experience Cloud (LWR-based) storefronts. ● Configure and maintain business-managed settings including promotions, shipping methods, checkout configuration, and feature toggles. ● Support Salesforce OMS configuration, including order lifecycle, fulfilment, returns, cancellations and order status management. ● Investigate and resolve issues affecting product browsing, search, navigation, pricing, cart, checkout, customer self-service and order processing. ● Monitor and troubleshoot integrations with ERP, payment, pricing, inventory, and fulfilment systems, working with integration teams where required. ● Support production deployments, smoke testing, post-release validation, and Salesforce seasonal release verification. ● Perform functional troubleshooting, root cause analysis, and incident triage for production issues, escalating development-related defects where required. Salesforce Platform Administration ● User Management: Create, manage, and deactivate user accounts; assign profiles, roles, and permission sets; manage MFA, SSO, and login policies ● Permissions & Security: Configure and audit permission sets, sharing rules, org-wide defaults, field-level security, and public group memberships ● Monitoring & Org Health: Monitor system logs (debug logs, login history, event monitoring, API usage), track org limits, and proactively flag issues ● Debugging & Troubleshooting: Use Setup Audit Trail, debug logs, and Flow debug tools to investigate and resolve configuration and system issues ● Automation Maintenance: Build and maintain Flows, Process Builders, and approval processes; manage and troubleshoot validation rules ● Data Management: Perform data loads and clean-up using Data Loader or Import Wizard; support data quality initiatives ● Release & Change Management: Manage sandbox refreshes, deploy change sets, maintain deployment documentation ● Support & Incident Management: Act as first point of contact for platform support tickets; triage, resolve, and escalate issues as needed Must-Have Skills ● Hands-on Salesforce B2B Commerce configuration experience ● Experience Cloud knowledge (storefront setup, personas, permissions) ● Strong understanding of B2B data model: buyer groups, entitlements, price books, categories ● Salesforce Platform Administration — user management, profiles, permission sets, roles ● Experience monitoring debug logs, login history, and audit trails ● Knowledge of Flows and declarative automation tools Nice to Have ● B2B Commerce Administrator Accredited Professional certification ● Experience with Order Management (OMS) integration ● Familiarity with SAP or ERP integrations ● Event Monitoring and Shield exposure ● Data Cloud exposure Certifications ● Salesforce Certified Administrator (required) ● B2B Commerce for Administrators Accredited Professional (preferred) ● Salesforce Advanced Administrator (nice to have) Duration: 06 Months and possible extension Eligibility: Australian/NZ Citizens/PR Holders only Email: [email protected]
B2B Salesforce Commerce Cloud Consultant - Contract - Sydney
Hastha Solutions · Posted today
About the role
Urgent requirement of B2B Salesforce Commerce Cloud Consultant - Contract - Sydney Requirements A functional B2B Commerce specialist responsible for configuring, supporting, and administering Salesforce B2B Commerce implementations. This role combines hands-on storefront support with core Salesforce platform administration including user management, org health monitoring, and debugging ensuring both business functionality and platform stability. Key Responsibilities B2B Commerce Configuration & Support ● Configure and maintain Salesforce B2B Commerce and OMS configuration, including buyer groups, entitlements, price books, catalogs, categories and product visibility. ● Support setup, configuration, and administration of Experience Cloud (LWR-based) storefronts. ● Configure and maintain business-managed settings including promotions, shipping methods, checkout configuration, and feature toggles. ● Support Salesforce OMS configuration, including order lifecycle, fulfilment, returns, cancellations and order status management. ● Investigate and resolve issues affecting product browsing, search, navigation, pricing, cart, checkout, customer self-service and order processing. ● Monitor and troubleshoot integrations with ERP, payment, pricing, inventory, and fulfilment systems, working with integration teams where required. ● Support production deployments, smoke testing, post-release validation, and Salesforce seasonal release verification. ● Perform functional troubleshooting, root cause analysis, and incident triage for production issues, escalating development-related defects where required. Salesforce Platform Administration ● User Management: Create, manage, and deactivate user accounts; assign profiles, roles, and permission sets; manage MFA, SSO, and login policies ● Permissions & Security: Configure and audit permission sets, sharing rules, org-wide defaults, field-level security, and public group memberships ● Monitoring & Org Health: Monitor system logs (debug logs, login history, event monitoring, API usage), track org limits, and proactively flag issues ● Debugging & Troubleshooting: Use Setup Audit Trail, debug logs, and Flow debug tools to investigate and resolve configuration and system issues ● Automation Maintenance: Build and maintain Flows, Process Builders, and approval processes; manage and troubleshoot validation rules ● Data Management: Perform data loads and clean-up using Data Loader or Import Wizard; support data quality initiatives ● Release & Change Management: Manage sandbox refreshes, deploy change sets, maintain deployment documentation ● Support & Incident Management: Act as first point of contact for platform support tickets; triage, resolve, and escalate issues as needed Must-Have Skills ● Hands-on Salesforce B2B Commerce configuration experience ● Experience Cloud knowledge (storefront setup, personas, permissions) ● Strong understanding of B2B data model: buyer groups, entitlements, price books, categories ● Salesforce Platform Administration — user management, profiles, permission sets, roles ● Experience monitoring debug logs, login history, and audit trails ● Knowledge of Flows and declarative automation tools Nice to Have ● B2B Commerce Administrator Accredited Professional certification ● Experience with Order Management (OMS) integration ● Familiarity with SAP or ERP integrations ● Event Monitoring and Shield exposure ● Data Cloud exposure Certifications ● Salesforce Certified Administrator (required) ● B2B Commerce for Administrators Accredited Professional (preferred) ● Salesforce Advanced Administrator (nice to have) Duration: 06 Months and possible extension Eligibility: Australian/NZ Citizens/PR Holders only Email: [email protected]
Salesforce Analyst
Gpap Elmo · Posted today
About the role
Introduction Be bold. Be creative. Be part of the fight for a green and peaceful future. tackling climate change by stopping emissions from fossil fuel extraction at source; and protecting nature, including our oceans and forests, by stopping the largest sources of environmental destruction like industrial fishing and deforestation. Whatever your role at GPAP, you’ll be part of something bigger: a passionate global movement that sparks action, holds decision‑makers to account, and drives lasting change for people and the planet. This is an opportunity to use your skills, creativity, and commitment to help shape a future worth fighting for. SALESFORCE ANALYST Role: Full time, 6 month Fixed Term Contract Location: Flexible - Open to candidates Australia wide THE TEAM We are seeking a proactive and skilled Salesforce Analyst to join our Fundraising and Technology department. If you are a collaborative problem-solver who excels at bridging technical solutions with real-world impact, this is your opportunity to power the systems that drive environmental change. Our Data & Engineering team is a close-knit crew of technology experts, scattered across the country but united in purpose. We embrace a hybrid work model, allowing autonomy with the ability to come together for key projects as needed. Down-to-earth and collaborative, the team is all about making things happen. THE ROLE As our Salesforce Analyst, you will play a central operational role in supporting and optimising GPAP’s Salesforce ecosystem, with a primary focus on Salesforce Nonprofit Cloud and its integrated applications (including HubSpot). Working closely with internal teams (Fundraising, Programs, and Finance) and external delivery partners, you will manage support requests, investigate root causes, enhance user capability, and ensure data flows seamlessly across systems. An initial priority will be stabilising our Salesforce Nonprofit Cloud operations post-implementation, improving business reporting, and driving platform adoption across the organisation. Key responsibilities include: Manage day-to-day Salesforce support tickets via Asana. Investigate user access, permissions, and configuration issues, providing friendly, clear, and responsive guidance to non-technical staff. Gather and document requirements for Lightning record pages, layouts, and apps. Coordinate platform changes, testing, and releases with external technical partners in line with security and privacy standards. Work directly with business teams to gather requirements, build, troubleshoot, and validate Salesforce reports and dashboards to support data-driven decision-making. Collaborate with our MarTech and AI & Data Leads to investigate data discrepancies, synchronization issues, and integration health between Salesforce, HubSpot, and connected systems. Onboard and train users, create clear FAQs and knowledge resources, and turn recurring user feedback into continuous platform improvements. THE IDEAL CANDIDATE We are looking for an analytical, people-focused Salesforce professional who balances technical expertise with clear, empathetic communication. You are someone who looks beyond surface-level quick fixes to uncover root causes, ensuring our teams have the data and tools they need to achieve our mission. You’ll ideally also have: 3 Years of Salesforce Platform Experience in admin support, user access management, reporting, and issue resolution. Proven ability to trace data discrepancies to root causes across connected systems (like HubSpot). Experience bridging the gap between non-technical business users and external implementation partners. Strong organisational skills to manage tickets (Asana), document workflows, and deliver user training. Salesforce Admin Certification, Salesforce Nonprofit Cloud experience, or background in the non-profit sector is a bonus. We recognise that sometimes the right person for a job is based on personal qualities and not just qualifications. If you are not sure whether you are qualified, we would strongly encourage you to make an inquiry or go ahead and apply. WHAT WE CAN OFFER YOU Be part of a globally respected brand: Work with one of the most influential names in the environmental NGO space, backed by five decades of courageous campaigning. Work-life balance you can rely on: A 35-hour work week, supported by GPAP’s integrity framework, plus generous leave options (including an additional week of paid leave between Christmas and New Year). Workplace designed for impact: Enjoy our purpose-built head office in Rosebery, Sydney, a space created to foster collaboration and creativity. A culture of belonging: Join a team that truly celebrates inclusivity, diversity, and a sense of community. Support for your wellbeing: Access an annual health and wellness allowance to help you thrive both inside and outside of work. Annual full-time salary: $101,272.80 per annum plus 12% superannuation. Pro-rata to contract duration. HOW TO APPLY Read the full Job Description . Submit a Cover Letter (of no more than 1 page) and Resume (of no more than 3 pages) by clicking the ‘Apply’ button. Applicants who do not submit a Cover Letter will not be considered. GPAP is an equal opportunity employer with a longstanding commitment of providing a work environment that respects the dignity and worth of each individual. We recognise and value the benefits and strengths that diversity brings to our employees and the whole organisation and we thrive in an environment that encourages respect and trust. Note: Not all responsibilities and competencies listed in the Job Description need to be addressed; it is left to the discretion of the applicant which to focus on. We respectfully request that Recruitment Agencies do not submit applications for this position. Applications close on 4th November 2026.
Salesforce Consultant
Paralympics Australia · Posted 1 days ago
About the role
The Role The Salesforce Consultant provides hands-on functional and technical capability across Paralympics Australia’s Salesforce environments. The role works directly with business stakeholders to understand needs, analyse processes, define requirements and deliver practical Salesforce solutions. The role provides end-to-end capability across business analysis, Salesforce administration, functional solution design, project and change delivery, integrations, data, configuration, testing, deployment, support and continuous improvement. Operating within Technology’s platform direction, priorities and governance, the Consultant progresses assigned work from discovery through implementation. Technology leadership retains organisational prioritisation, material scope, risk acceptance and investment decisions; business units remain accountable for their processes, data quality, acceptance and outcomes, with approved specialists engaged for complex or high-risk work. This role can be based from our Melbourne, Sydney or Brisbane office. The Person You are a hands-on Salesforce functional consultant with at least three years’ practical experience across administration, declarative configuration and functional delivery. You can independently engage stakeholders, define requirements, configure Salesforce and take assigned work through testing, deployment and support. A clear communicator with technical and non-technical audiences, you are practical, collaborative and accountable, and manage competing priorities. You exercise sound judgement, recognise when specialist architecture, development, integration or security support is required, adapt to changing needs, pursue continuous improvement and demonstrate Paralympics Australia’s values. Key Competencies Demonstrates practical capability across administration, declarative configuration, Flow, security, reports, dashboards, data and routine platform operations. Engages stakeholders, facilitates discovery and translates business needs into clear requirements, functional designs and acceptance criteria. Takes ownership of assigned Salesforce work from planning and requirements through testing, deployment and transition to business-as-usual operations. Demonstrates practical experience monitoring Salesforce integrations and data flows, investigating routine failures, applying fixes within role capability, coordinating specialist remediation and maintaining reliable data and integration documentation. Investigates incidents and delivery issues, applies practical fixes within role capability, assesses risk and knows when specialist escalation is required. Communicates clearly with technical and non-technical audiences and supports stakeholders through requirements, delivery, testing and adoption. Works effectively across Technology, business teams and external providers, manages competing priorities and takes ownership of high-quality outcomes. Improves platform use, business processes, documentation and ways of working while demonstrating Paralympics Australia’s values. Education and Training Salesforce Certified Administrator or an equivalent current Salesforce administrator credential. At least three years’ practical experience in a hands-on Salesforce Consultant, Salesforce Administrator, Salesforce Business Analyst or comparable role. Demonstrated hands-on Salesforce declarative configuration capability, including Flow, security and access, objects, data, reports and dashboards. Demonstrated ability to engage stakeholders, facilitate discovery and translate business needs into Salesforce requirements and functional solutions. Demonstrated experience delivering Salesforce changes or projects through configuration, testing, deployment and transition to business-as-usual operations. Experience supporting Salesforce in fundraising and marketing environments, including donor and supporter management, campaigns, appeals, digital forms, payment or fundraising platforms, APIs and associated data flows. Current Working with Children Check. Our commitment At Paralympics Australia, we prioritise the continuous development of our team members, nurturing leadership qualities. As a valued member of the PA team, you will receive support and opportunities for growth through access to ongoing professional development in leadership. Paralympics Australia is an equal opportunities employer dedicated to fostering diversity and establishing an inclusive workplace for all employees. We welcome applicants with lived experiences and encourage you to reach out if you require any reasonable adjustments to support you throughout the application and recruitment process. Please contact [email protected] for assistance. To apply please submit a copy of your CV, along with a cover letter or video application addressing the role requirements before close of business Tuesday 10 November 2026.
Salesforce Administrator
FourQuarters · Posted 2 days ago
About the role
Our client is seeking a Salesforce Administrator to support the implementation, administration and ongoing improvement of its Salesforce platform. Working closely with the Salesforce Architect, stakeholders and implementation partners, you’ll configure solutions, support testing and data migration, and help prepare users for go-live. Following implementation, you’ll become the primary day-to-day administrator, providing ongoing technical guidance, support and improvements. This opportunity would suit someone with around three years’ hands-on Salesforce experience who enjoys solving problems, supporting users and developing their technical capability. Key Responsibilities Administer Salesforce users, roles, permission sets and access. Configure objects, fields, page layouts, validation rules, approval processes and flows. Build and maintain reports, dashboards and low-code automation. Support implementation activities, including configuration, data migration, testing, UAT and go-live preparation. Maintain data quality through imports, cleansing, duplicate management and reconciliation. Investigate Salesforce incidents, access issues and user requests, escalating complex matters to the Architect. Support releases, maintain configuration records and produce clear support documentation. Assist with user training and identify opportunities to improve processes and platform adoption. Provide secondary support for other business applications as required. About you 2-3 years’ hands-on Salesforce administration experience, with a solid understanding of configuration, platform support and user needs. You will have: Practical experience managing Salesforce users, permissions, objects, fields and layouts. Experience building and maintaining Salesforce flows, reports and dashboards. Exposure to testing, UAT and controlled change or release processes. Strong data administration skills, including imports, cleansing and duplicate management. Clear communication skills and a patient, practical approach to supporting users. An understanding of access controls, privacy and handling sensitive information. Salesforce Administrator certification Salesforce Health Cloud experience is desirable but not essential. Exposure to Salesforce implementation projects, DevOps tools or additional Salesforce certifications would also be welcomed. How to apply If you are well suited to this opportunity, we'd like to hear from you. You can apply by clicking on the link on the advert, or via the FourQuarters website directly. Please send your resume by clicking on "apply" button below.
Salesforce Consultant
Paralympics Australia · Posted 2 days ago
About the role
The Role The Salesforce Consultant provides hands-on functional and technical capability across Paralympics Australia’s Salesforce environments. The role works directly with business stakeholders to understand needs, analyse processes, define requirements and deliver practical Salesforce solutions. The role provides end-to-end capability across business analysis, Salesforce administration, functional solution design, project and change delivery, integrations, data, configuration, testing, deployment, support and continuous improvement. Operating within Technology’s platform direction, priorities and governance, the Consultant progresses assigned work from discovery through implementation. Technology leadership retains organisational prioritisation, material scope, risk acceptance and investment decisions; business units remain accountable for their processes, data quality, acceptance and outcomes, with approved specialists engaged for complex or high-risk work. This role can be based from our Melbourne, Sydney or Brisbane office. The Person You are a hands-on Salesforce functional consultant with at least three years’ practical experience across administration, declarative configuration and functional delivery. You can independently engage stakeholders, define requirements, configure Salesforce and take assigned work through testing, deployment and support. A clear communicator with technical and non-technical audiences, you are practical, collaborative and accountable, and manage competing priorities. You exercise sound judgement, recognise when specialist architecture, development, integration or security support is required, adapt to changing needs, pursue continuous improvement and demonstrate Paralympics Australia’s values. Key Competencies Demonstrates practical capability across administration, declarative configuration, Flow, security, reports, dashboards, data and routine platform operations. Engages stakeholders, facilitates discovery and translates business needs into clear requirements, functional designs and acceptance criteria. Takes ownership of assigned Salesforce work from planning and requirements through testing, deployment and transition to business-as-usual operations. Demonstrates practical experience monitoring Salesforce integrations and data flows, investigating routine failures, applying fixes within role capability, coordinating specialist remediation and maintaining reliable data and integration documentation. Investigates incidents and delivery issues, applies practical fixes within role capability, assesses risk and knows when specialist escalation is required. Communicates clearly with technical and non-technical audiences and supports stakeholders through requirements, delivery, testing and adoption. Works effectively across Technology, business teams and external providers, manages competing priorities and takes ownership of high-quality outcomes. Improves platform use, business processes, documentation and ways of working while demonstrating Paralympics Australia’s values. Education and Training Salesforce Certified Administrator or an equivalent current Salesforce administrator credential. At least three years’ practical experience in a hands-on Salesforce Consultant, Salesforce Administrator, Salesforce Business Analyst or comparable role. Demonstrated hands-on Salesforce declarative configuration capability, including Flow, security and access, objects, data, reports and dashboards. Demonstrated ability to engage stakeholders, facilitate discovery and translate business needs into Salesforce requirements and functional solutions. Demonstrated experience delivering Salesforce changes or projects through configuration, testing, deployment and transition to business-as-usual operations. Experience supporting Salesforce in fundraising and marketing environments, including donor and supporter management, campaigns, appeals, digital forms, payment or fundraising platforms, APIs and associated data flows. Current Working with Children Check. Our commitment At Paralympics Australia, we prioritise the continuous development of our team members, nurturing leadership qualities. As a valued member of the PA team, you will receive support and opportunities for growth through access to ongoing professional development in leadership. Paralympics Australia is an equal opportunities employer dedicated to fostering diversity and establishing an inclusive workplace for all employees. We welcome applicants with lived experiences and encourage you to reach out if you require any reasonable adjustments to support you throughout the application and recruitment process. Please contact [email protected] for assistance. To apply please submit a copy of your CV, along with a cover letter or video application addressing the role requirements before close of business Tuesday 10 November 2026.
Systems Technical Lead
Department of Energy, Environment and Climate Action · Posted 2 days ago
About the role
The Systems Technical Lead (STL) provides technical leadership and governance for Resources Victoria’s Resource Rights Allocation Management (RRAM) platform and related regulatory systems. The STL is responsible for architecture oversight, technical design, integration, environment management and release governance, ensuring solutions are secure, scalable, reliable and aligned with business, regulatory and future technology requirements. Working closely with internal teams and external vendors, the STL provides expert technical advice, guides technology decisions and ensures alignment with enterprise standards and architecture. The STL also drives continuous improvement across Salesforce and associated systems by promoting consistent engineering practices, strengthening technical capability and supporting modern, efficient ways of working. Specialist/Technical Expertise/Qualifications A tertiary qualification in computer science, information technology, software engineering, information systems or a related discipline is mandatory. A Salesforce Administrator and Platform Developer 1 (or higher) certification is mandatory. Demonstrated experience in Salesforce architecture and development, including Apex, Lightning Web Components, integrations and APIs, with a strong understanding of secure, scalable and maintainable enterprise solutions. Demonstrated experience in systems architecture, integration design and technical governance, including establishing standards, managing environments and supporting high-quality delivery across complex technology ecosystems. Proven experience providing technical leadership and oversight of vendor-delivered development teams and technology service providers, ensuring quality outcomes, effective delivery and adherence to agreed standards. Strong analytical and problem-solving and stakeholder engagement skills, with the ability to translate business and regulatory requirements into practical technical solutions and communicate effectively with both technical and non-technical audiences. Relevant certifications in cloud architecture, engineering, project management, or risk management would be well regarded. This is an ongoing position. The work location for this position is 8 Nicholson Street, East Melbourne with hybrid work arrangements available. To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience. Please refer to the Key Selection Criteria provided in the Position Description , including the mandatory requirements. How to Apply: If you are a current DEECA employee, please apply via DEECA Careers. Click the ‘Apply’ button and you'll be redirected to a new platform and create an account. Applications close 11.59pm on Monday, 09 November 2026. All applications must be submitted through the online portal. We are unable to consider email or manual applications at this time. Other relevant information: Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a Nationally Coordinated Criminal History Check. To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing position is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. An inclusive, culturally safe and flexible workplace DEECA fosters an inclusive workplace culture and is committed to a fair, accessible, and equitable recruitment process. We strongly encourage Aboriginal and or Torres Strait Islander people to apply. We recognise the strengths, knowledge and perspectives First Nations people bring and DEECA is committed to a culturally safe and respectful workplace. If you need support to participate, please contact [email protected] . We support flexible working arrangements, including hybrid work, varied hours, part-time work and job sharing. For more information about our recruitment processes, visit applying for a role with us
GTM & Data Operations Lead (Sydney)
Secure IQ Services · Posted 2 days ago
About the role
Job Title: GTM & Data Operations Lead Location: Sydney preferred, or remote within Australia or New Zealand Role Type: Full-Time Working Hours: Sydney business hours, Monday to Friday Salary: Circa AUD $120,000 per annum superannuation Who Are We? At SecureIQ, we connect elite commercial and technical talent with high-growth companies building world-class teams. We work with established businesses across Australia, New Zealand, the US and UK that invest seriously in their people and business infrastructure. We support your integration into these companies through additional training, admin/HR support and access to our community of high-level professionals. About the Role We’re seeking a hands-on GTM & Data Operations Lead to join a global B2B demand generation agency delivering appointment setting, outbound campaigns, digital demand generation and pipeline generation programmes for leading technology brands. This is a senior role with ownership of the agency’s GTM infrastructure, data operations and internal AI strategy. Clay and Salesforce are central to the role , alongside data enrichment platforms, API integrations, automation and campaign delivery systems. You’ll set the direction and build the solutions yourself: developing complex enrichment workflows, improving CRM integrations, introducing AI-powered processes and turning buying signals into actionable campaign audiences. A major focus will be developing a practical AI roadmap and implementing improvements that reduce manual work, strengthen data quality and make campaign delivery more efficient. You’ll also own the technical setup and delivery of personalised outreach and digital activation campaigns. You’ll work closely with leadership, sales, account management and campaign delivery teams. As the function grows, there will be an opportunity to build and manage additional headcount. Key Responsibilities AI Strategy & Automation Lead the agency’s internal AI strategy, identifying opportunities to improve efficiency, quality and scalability. Design and implement AI-powered workflows across data operations, campaign delivery and internal processes. Evaluate AI tools and integrations, prioritising practical applications with measurable commercial value. Develop an AI roadmap with leadership and maintain reliable, measurable solutions. GTM Infrastructure & Salesforce Own the GTM technology stack, with Clay and Salesforce at its core. Build, maintain and optimise enrichment workflows, automations and API integrations. Manage Salesforce administration, workflows, campaign processes and reporting. Improve data flows between Salesforce, Clay and connected platforms. Troubleshoot technical issues, coordinate development requirements and prioritise improvements. Data Strategy & Intent-Led Targeting Own B2B data sourcing, account identification, contact enrichment and validation. Establish quality controls and measurable standards for prospect data. Support ICP development, audience segmentation and target account selection. Develop buying-signal workflows, intent-led targeting and propensity scoring models. Translate client requirements into actionable targeting strategies. Improve data coverage, accuracy and cost efficiency across campaigns. Personalised Outreach & Digital Activation Own the technical setup, launch and ongoing optimisation of personalised outreach and digital activation campaigns. Build scalable personalisation workflows using Clay, AI and connected platforms. Manage campaign audience creation, enrichment, segmentation and activation requirements. Ensure campaigns launch on time and deliver measurable results. Develop repeatable delivery processes and reduce manual work through automation. Operational Ownership & Growth Identify bottlenecks and improve the speed and reliability of campaign delivery. Establish clear documentation, project priorities, ownership and quality standards. Keep commercial and delivery stakeholders informed of progress, dependencies and technical decisions. Help develop the function as the business scales, including mentoring or managing additional technical resources. What Success Looks Like Within your first 90 days, you’ll be expected to: Take ownership of the GTM infrastructure, including Clay and Salesforce. Audit existing data operations, enrichment processes and technical workflows. Develop a practical AI strategy and implement initial improvements that reduce manual work. Establish a roadmap for the agency’s proprietary intent and buying-signal offering. Take ownership of the technical delivery of personalised outreach and digital activation campaigns. Improve the speed, quality and reliability of campaign data delivery. Establish clear visibility of technical projects, priorities and performance. Requirements Essential Experience Experience working within an ANZ-based B2B agency, demand generation business or GTM operations environment. Strong, hands-on Clay experience, including complex enrichment workflows, APIs and automation. Strong, hands-on Salesforce experience, including CRM administration, workflows and integrations. Proven experience building and maintaining GTM infrastructure. Experience implementing AI and automation solutions in a commercial environment. Strong understanding of B2B data sourcing, validation, enrichment and quality assurance. Knowledge of ICP targeting, intent signals and account-based prospecting. Ability to translate commercial requirements into reliable technical workflows. Excellent communication, organisation and stakeholder management skills. Demonstrated ownership of technical projects, with the ability to prioritise, troubleshoot and work independently. Based in Australia or New Zealand and available to work Sydney business hours. Highly Desirable Hands-on Salesforce development experience. Experience with Lemlist or similar outbound email automation platforms. Experience with Taboola or other digital advertising platforms. Experience developing AI-driven GTM workflows or autonomous agents. Understanding of SDR operations, appointment setting and pipeline generation. Experience mentoring or managing technical resources. Benefits Compensation Circa AUD $120,000 per annum superannuation . What’s on Offer? A senior, hands-on role with ownership of GTM infrastructure, data operations and AI strategy. Direct collaboration with leadership and influence over technical priorities. Exposure to campaigns for leading B2B technology brands. The opportunity to build scalable systems across multiple clients and service offerings. Scope to build and manage a technical team as the function grows. Sydney-based opportunity, with remote candidates across Australia and New Zealand considered. How to Apply Please submit your CV and include: Examples of GTM infrastructure or data operations you’ve built or managed. Details of your hands-on experience with Clay and Salesforce. Examples of AI or automation projects you’ve implemented and their results. Your experience within ANZ B2B agencies, demand generation or GTM operations. Your location, availability and salary expectations.
Salesforce Engineer | Brisbane, West End
Fitness and Lifestyle Group · Posted 4 days ago
About the role
About Fitness & Lifestyle Group Fitness & Lifestyle Group ( FLG) is Asia Pacific's largest group of corporately owned health and wellness clubs — 310 locations, 600,000 members, and five of the region's most recognised fitness brands: Fitness First Australia, Goodlife Health Clubs, Jetts Fitness, Zap Fitness and Barry's . We're headquartered in Australia with regional offices across South East Asia, and we're on a mission to help our global community live stronger, happier lives. The Opportunity Fitness & Lifestyle Group runs one of Australia and New Zealand’s largest fitness portfolios, with brands including Goodlife, Fitness First, Jetts NZ, Zap Fitness and Barry’s all running on a shared Salesforce platform. That scale means every flow, integration and piece of automation you build touches real staff workflows and real member experiences, multiplied across hundreds of clubs. We’re looking for a Salesforce specialist who already knows the platform inside out and wants to go further: using Claude and AI tooling as a genuine part of how you design and build, not just a shortcut for writing code faster. You’ll work from FLG’s concept packs and solution designs, but you’ll also help shape smarter, more forward-thinking solutions for the people who use Salesforce every day, our staff and our members. The Responsibilities Build and maintain Salesforce changes across the brand portfolio, including data model, flows, Apex, LWC, permissions and reports Use Claude and other AI tools as part of daily build, testing and documentation work, and help the wider team get better at using them too Bring an AI-informed lens to solution design, exploring options and trade-offs for customer and staff-facing Salesforce solutions, not just technical build Write Apex test classes, regression checks and deployment notes, and ship changes through sandbox, pull request, CI and human-approved deployment Investigate production issues through to root cause, and keep Production and version control in sync Contribute platform input to solution design with BA and Product teams, covering data model, automation, security and rollback Draft ADRs for significant platform decisions, and flag anything that conflicts with existing architecture Review pull requests and share build and test approaches with other Salesforce admins and BAs About You You’ve got solid, hands-on Salesforce experience and you’re genuinely curious about where AI fits into the way you work, not just as a novelty but as a tool you’ve already started using to build better and faster. You think about the people on the other end of what you build, whether that’s a staff member relying on a smooth workflow or a member interacting with FLG. You’re comfortable working independently, prioritising competing requests, and you’ve got the judgement to know when something needs a second opinion before it goes further. You’re also happy to share what you learn, whether that’s a better way to prompt Claude for a tricky Apex problem or a cleaner approach to a flow, because this role grows the team’s capability, not just your own output. Key Experience and Qualifications Experience building and maintaining Salesforce in a production environment Experience delivering complex automation in Flow and Apex Experience using AI coding tools in your day-to-day work, ideally Claude Experience leading the technical design of Salesforce changes Experience reviewing other people’s code and metadata changes Experience working in a version-controlled release process using Git, pull requests and CI/CD Salesforce Administrator certification Experience building Lightning Web Components (desirable) Experience on a multi-brand Salesforce platform (desirable) In return we offer you Complementary all access Goodlife Gym Membership, plus one for a friend FLG is committed to promoting a healthy work-life balance. We offer a hybrid work model, mixing 60/40 office (Monday, Tuesday and Thursday) and work-from-home responsibilities. Modern open-plan office with onsite cafe and complimentary barista coffee Anniversary leave days and additional complimentary memberships through FLG's Recognition of Service Program Be recognised and rewarded by your peers for living our values with FLG's People's Champion awards Enjoy exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program Employee Assistance Program Our commitment to diversity & inclusion At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds. Apply Now! Please click 'Apply' to submit a resume that details your experience, attributes and achievements & a Cover Letter that outlines why you would be a great fit for this position.
Salesforce Platform Manager – Remote
Employment Hero · Posted 5 days ago
About the role
Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We Live by Our Values – we role model our values 100% of the time We Expect High Performance – we set a high standard and we’re not satisfied with being average This role The Salesforce Platform Manager shapes Employment Hero’s global Salesforce ecosystem by ensuring the platform is scalable, AI-ready, and strategically aligned with business priorities. The role is instrumental in delivering measurable commercial value across GTM, CX, and Finance teams, directly supporting the company’s mission to make employment easier and more valuable for everyone. Your key focus areas will be: Maintain complete ownership, accountability, architecture, and overall strategic health and growth of the Salesforce ecosystem. Lead, mentor, and develop a high-performing team of Salesforce Administrators, Developers, and Technical Leads while transitioning the team into a product development delivery model. Define, evolve, and execute a strategic multi-year roadmap for Salesforce aligned with GTM, CX, Product, and Finance business OKRs. Manage execution workloads and two-week sprint planning, balancing planned strategic initiatives against unplanned BAU reactive work. Optimize work intake, prioritization, and backlog governance processes to champion user experience and capacity health. Act as a key gatekeeper with sales leaders and cross-functional stakeholders, confidently managing expectation boundaries and scoping requests. Drive Salesforce as the central single source of truth for customer data to deliver a 360° customer view. Ensure the platform is AI-ready by integrating native or external AI workflows and automated solutions. Manage vendor relationships, contract negotiations, renewals, and licensing optimization. Oversee platform governance, security standards, multi-region deployments, SLA compliance, and incident response management. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: Substantial experience leading and managing Salesforce platforms within fast-scaling SaaS scale-up environments. Proven track record in direct people management and mentoring technical teams (Admins, Developers, Technical Leads). Agile and outcome-driven with an obsession for delivering commercial impact. Strong expertise in sprint planning, agile backlog governance, and transforming work intake models. Demonstrated ability to manage complex stakeholder relationships, challenge scope creep, and confidently communicate project constraints. Deep experience in platform governance, licensing optimization, vendor management, and multi-region SaaS deployments. Technical proficiency across core Salesforce products (Sales, Service, and Experience Cloud) and complementary ecosystems (CPQ, Zuora, LeanData, Marketing Cloud). Exposure to Salesforce platform architecture, data modeling, CI/CD pipelines, API integrations, and AI enablement (Einstein, GPT, Data Cloud). Articulate and transparent communication skills with an ability to translate complex technical concepts into business outcomes. What we can offer At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means: Remote Work: Work remotely with the flexibility to own your time and impact. Cutting-edge Tools: Access tools to amplify your work and knowledge. Ambitious Environment: Surround yourself with outcome-driven colleagues who challenge you to do your best work. Equity: Own ESOP (employee share options) in a fast-growing tech company. Benefits: Generous parental leave, WFH office expense budget, and outstanding learning & development opportunities. Global Gathering: Attend our annual Global Gathering—we’re heading to Singapore in September 2027! Note: We’re AI-first, so you may meet some of our AI tools early in the process to ensure a fair and consistent experience. We verify candidate identity and location as part of our hiring process. Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/
Salesforce Applications Manager
luvo · Posted 6 days ago
About the role
We're seeking an experienced Salesforce Applications Manager to take ownership of a business-critical Salesforce environment within an established professional services organisation. This is a hands-on role focused on improving platform performance, stability, automation, and overall business value. You'll work closely with IT leadership, developers, business stakeholders and external partners to drive enhancements, manage technical improvements and shape the future direction of the Salesforce ecosystem and other interconnected business systems. Key Responsibilities ✦ Own and manage the Salesforce platform and associated business applications. ✦ Develop platform roadmaps and prioritise enhancements. ✦ Improve platform stability, performance, automation and user experience. ✦ Oversee Salesforce configuration, security, reporting and integrations. ✦ Identify and address technical debt and recurring support issues. ✦ Coordinate developers, internal teams and external vendors. ✦ Drive platform governance, data quality and continuous improvement. What We're Looking for: ✔ Strong Salesforce administration and platform management experience. ✔ Hands-on expertise in Salesforce configuration, Flow, automation and security. ✔ Experience managing enterprise applications, integrations and enhancements. ✔ Ability to translate business requirements into practical technical solutions. ✔ Strong stakeholder engagement and vendor management skills. ✔ Experience working across complex, integrated business systems. ✔ Salesforce certifications highly regarded. Interested? Apply today or contact luvo Talent for a confidential discussion. Please note: applicants must have full working rights for Australia. The client does not offer sponsorship, nor is this a remote role.
Senior Product Manager - Patient Engagement
Telstra Health · Posted 6 days ago
About the role
Description Shape the future of Connected Care with Telstra Health At Telstra Health, we're shaping the future of healthcare through connected solutions that make care safer, faster and more seamless. From digital health platforms to trusted social support programs like 1800RESPECT, the Leaving Violence Program and the National Cancer Screening Register, our work helps improve lives at scale. About the Role As Senior Product Manager, Patient Engagement, you'll own the strategy and end-to-end delivery of a patient-facing portal designed to create a connected experience across the healthcare lifecycle. Bringing together patient, market and partner insight, you'll shape the approach across referrals, medical results, prescriptions and consent management, assess build, buy and partnership options, and turn the preferred direction into a strategy, roadmap and delivery plan using Salesforce Experience Cloud. What You'll Be Doing Owning the vision, strategy and roadmap for a patient-facing portal across the healthcare lifecycle. Validating patient and market research, identifying insight gaps and translating findings into clear product direction. Assessing vendors, products and partner capabilities to recommend the right build, buy or hybrid approach. Shaping the product strategy, business case inputs, investment estimate and delivery roadmap using Salesforce Experience Cloud. Leading the product lifecycle from discovery and option assessment through delivery, launch and continuous improvement, aligning product, design, clinical, technology, commercial and delivery teams. About You Extensive product management experience across strategy, roadmaps, prioritisation and end-to-end delivery of complex digital products. Demonstrated experience delivering customer or consumer portals using Salesforce Experience Cloud, with Salesforce Administrator certification. Strong product discovery and research capability, including translating patient, customer and market insight into product direction. Experience assessing vendors and partners and developing build, buy or hybrid recommendations, business case inputs and delivery roadmaps. Experience leading cross-functional stakeholders across product, design, engineering, clinical, commercial and delivery; digital health or Australian healthcare experience would be valuable. About Us We’re a hybrid workplace, with regular time together in your local Telstra Health office in line with your team’s agreed ways of working. Outside of this, we support flexibility in how you work. You’ll work alongside people who care deeply about the services we provide, with opportunities to learn, grow and build your career at Telstra Health. Perks & Benefits Free Telstra mobile & plan for eligible employees 30% off eligible Telstra home internet 16 weeks paid gender-equal parental leave additional leave options Flexible working, career breaks & ongoing learning opportunities Free 24/7 professional wellbeing support for you & your family Employee rewards with discounts & cashback across shopping, travel, entertainment & more Novated Leasing and Salary Sacrifice Options We welcome applications from candidates across Australia with valid Australian working rights and value diverse perspectives from people of all backgrounds, cultures, abilities, genders and experiences. As a Circle Back Initiative Employer, we're committed to responding to every applicant. Ready to make a meaningful impact? Apply today and learn more about how Telstra Health is improving lives through digitally-enabled care.
Salesforce Administrator
Victorian Government · Posted 8 days ago
About the role
Why Join Us? The VGCCC is an independent regulator committed to protecting Victorians by reducing gambling harm and fostering a safe, sustainable gambling sector. We're a values-driven and inclusive organisation where people are empowered to act with courage, make it happen, work together, respect others, and act with integrity. We are committed to providing an exceptional employee experience and building a diverse workforce that reflects the communities we serve. We strongly encourage applications from people of all ages, abilities, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, and people who are diverse in gender and sexuality. Recognised by WORK 180 as an Employer of Choice for Women, we are proud recipients of the 2026 Equitable Employer Awards for Pay Equity and Employee Support and Safety Services Our Opportunity The Salesforce Administrator partners with stakeholders across the organisation to deliver effective, user-focused solutions that support business objectives. Responsible for platform configuration, testing, release management and user support, the role drives the ongoing optimisation of Salesforce by identifying opportunities to streamline processes, enhance automation and improve the overall user experience. To be successful in this position you will have: * Tertiary qualification in relevant discipline * Salesforce Admin (essential) and Developer Certifications (preferable) * Proven experience as a Salesforce Administrator/Developer * Ability to partner with business stakeholders to translate requirements into effective solutions * Experience designing and implementing scalable Salesforce solutions * Experience driving business process improvements using Agile, SDLC and project management methodologies * Extensive experience designing, developing and implementing in Salesforce OmniStudio solutions, including configuration, data integration, scripting, Salesforce release management and coding (essential) What we can offer you We value our employees and provide our people with: * Collaborative and supportive culture that encourages success and growth. * An attractive salary package with salary sacrifice options. * A genuine commitment to support work/life balance (through a range of flexible working options appropriate to the nature of work performed) * Tailored initiatives that support well-being and psychological safety including an annual influenza vaccination program and Employee Assistance Program (EAP) services. * A safe and engaging environment for all employees, including the adjustments and accommodations we can offer to people with different needs. How to Apply If you want to help shape the future of gambling regulation in Victoria, please click the Apply Now button on this advertisement. Applications should include a cover letter and resume addressing the technical expertise requirements of the position. If you have any queries in respect of this position or require any assistance or adjustments to fully participate in the recruitment and selection process, please contact John Karabatsos, Manager Applications Services at [email protected] Important Information The successful candidate will be required to complete pre-employment checks, including a nationally coordinated police check and misconduct screening. This position has been recently advertised. Candidates who applied and were assessed in the previous recruitment process will not be reconsidered for this vacancy.
CRM Platform Engineer
ClickView · Posted 8 days ago
About the role
Join the Growth team at a worldwide leading educational video company Build the solutions that power ClickView’s revenue tech stack If you want the space to build something world class, this is the place for you Full-time permanent role, located in Pyrmont, working from home and in the office What is ClickView? ClickView is a video platform for K-12 schools. Think YouTube meets Netflix, designed for teachers and students. We're a fast-moving, innovative team, with HQ in Australia, offices across London, New York, Northern Ireland, South Carolina and taking on the world. Just in the last year we launched in two new countries and acquired two video platforms. TIME named us one of the world's top 30 EdTech companies, alongside edtech's like Duolingo. The Opportunity Salesforce is the engine that powers ClickView's commercial teams across three regions: APAC, US and UK. We’re investing in the team and the platform, and this is a highly technical role. You’ll design, build and deliver solutions that keep our revenue operations running smoothly, working closely with our Team Lead and Head of Growth Ops, and Salesforce Administrator. But you’ll also be expected to drive your own roadmap, manage competing priorities, and keep things moving without being told. If you want the space to build something world class, this is the place for you. What you'll do Lead solution design end to end: discovery, proposal, sign-off, build, delivery Own Outreach.io and its sync with Salesforce Manage the technical backlog and your own priorities Push back when something isn’t the right solution, and propose a better one Own data integrity: you take pride in clean data within everything you do You are a fit if… You want a role that actually challenges you technically You take real ownership, you’re proactive and you’re trusted to keep things moving You want the responsibility for solving complex problems If you want the space to build something world class, this is the place for you. What we're looking for Qualifications Degree in Software Engineering, Computer Science, or similar engineering discipline (strongly preferred) Salesforce Administrator certification (essential), and ideally Platform App Builder or Platform Developer certification Experience 4-6 years as a Salesforce Admin in a B2B SaaS environment Experience supporting global organisations and designing solutions end to end Proven ability to manage a technical roadmap and prioritise your workload independently Exposure to custom objects, flows, validation rules, and data management Experience with big tech stacks and multiple integrations (ideally Braze, Outreach.io, or similar) Comfortable working with APIs; can read and interpret data pipelines SQL proficiency Strong data integrity mindset: designs processes that keep our data clean from the start Benefits Extra paid Wellbeing and Volunteering leave to care for yourself and others Flexible working hours and arrangements to accommodate different working preferences and personal situations 100 days working from a different location for up to 100 calendar days per year Access to a wide range of discounts to support wellbeing and financial health L&D budgets and professional opportunities available, so you can continue growing to be the best you Wellbeing policy and EAP access, we put your mental health and wellbeing first Generous parental leave policy where we offer an additional 16 week’s full pay Regular socials, conferences and free snacks to celebrate the hard work of our team amazing harbour front office views
Senior Salesforce Functional Consultant
Telstra Health · Posted 8 days ago
About the role
Description Shape the future of Connected Care with Telstra Health At Telstra Health, we're shaping the future of healthcare through connected solutions that make care safer, faster and more seamless. From digital health platforms to trusted social support programs like 1800RESPECT, the Leaving Violence Program and the National Cancer Screening Register, our work helps improve lives at scale. About the Role As a Salesforce Functional Consultant, you'll design and deliver Salesforce solutions that support clinicians, care teams and customers across Telstra Health. Working across the delivery lifecycle, you'll bring together your Salesforce expertise and understanding of healthcare to turn complex needs into practical, scalable solutions. This is a 9-12 month parental leave fixed-term contract. What You'll Be Doing Lead discovery to understand healthcare needs and identify the right Salesforce solution. Design Salesforce solutions and processes that support clinical and operational workflows. Translate requirements into clear functional designs, user stories and solution specifications. Work with developers and delivery teams through design, testing and release. Partner with clinicians, customers and stakeholders to deliver practical, scalable solutions. About You Strong experience as a Salesforce Functional Consultant, with hands-on functional solution design experience. Strong experience designing Salesforce solutions in complex enterprise environments. Experience delivering Salesforce solutions within healthcare. Hands-on Salesforce Health Cloud experience is highly regarded. Salesforce Administrator Certification or similar is required; Health Cloud certification would be an advantage. Confident working across clinical, customer, technical and delivery teams. About Us We’re a hybrid workplace, with regular time together in your local Telstra Health office in line with your team’s agreed ways of working. Outside of this, we support flexibility in how you work. You’ll work alongside people who care deeply about the services we provide, with opportunities to learn, grow and build your career at Telstra Health. Perks & Benefits Free Telstra mobile & plan for eligible employees 30% off eligible Telstra home internet 16 weeks paid gender-equal parental leave additional leave options Flexible working, career breaks & ongoing learning opportunities Free 24/7 professional wellbeing support for you & your family Employee rewards with discounts & cashback across shopping, travel, entertainment & more Novated Leasing and Salary Sacrifice Options We welcome applications from candidates across Australia with valid Australian working rights and value diverse perspectives from people of all backgrounds, cultures, abilities, genders and experiences. As a Circle Back Initiative Employer, we're committed to responding to every applicant. Ready to make a meaningful impact? Apply today and learn more about how Telstra Health is improving lives through digitally-enabled care.
Business Solutions Analyst
AGL Energy · Posted 12 days ago
About the role
Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career. Join the change. Electrify your future. About the role As a Systems Business Analyst, you will be at the centre of driving operational excellence, bridging the gap between business teams and technology solutions. Reporting to the Senior Manager – Operations, you will play a key role in maintaining and improving business systems by troubleshooting issues, delivering pricing and scripting changes, and translating business needs into actionable requirements. Partnering closely with stakeholders across the business, you'll document requirements and collaborate with Salesforce Administrators, developers, and the Voice & AI Lead to implement enhancements, resolve system challenges, and optimise processes. Success in this role requires a hands-on, operational mindset and a passion for ensuring systems run smoothly while delivering meaningful business outcomes. What you’ll be doing: Act as a key liaison between business units and IT operations, ensuring business needs are clearly understood and translated into actionable system changes. Support day-to-day operations by troubleshooting issues, executing pricing and scripting changes, and ensuring continuity of service. Partner with business unit owners to gather, document, and validate requirements, with a focus on operational efficiency and optimisation. Develop basic user stories and collaborate with Salesforce Administrators, developers, and the Voice & AI Lead to deliver or refine solutions. Maintain a strong understanding of relevant Salesforce Clouds (e.g., CPQ, OmniStudio, Marketing Cloud) through Trailhead training and hands-on experience. What you’ll bring: Experience in a business analyst or systems analyst role, ideally within a technology-enabled operations environment. Strong capability in gathering, documenting, and translating business requirements into clear user stories and functional specifications. Basic understanding of Salesforce architecture and functionality, with Trailhead training in relevant clouds such as CPQ, OmniStudio, Marketing Cloud, and Experience Cloud (or willingness to complete). Ability to execute and support pricing and scripting changes within operational systems. Strong troubleshooting skills with a proactive approach to identifying and resolving operational issues. Excellent communication and stakeholder engagement skills, with the ability to build trusted relationships across business and technical teams. If you are interested in this role or have any further questions, please submit your application or reach out to me directly. At AGL, we offer a wide range of benefits including: Flexible working options including hybrid work. Discounts on energy, telcos and solar plans. Participate in Energise - our reward & recognition program. Access 20 weeks of paid parental leave for the primary carer. Access to an additional week of recharge leave per year. Play an active role in our diversity & inclusion initiatives. Novated leasing and Electric Vehicle subscriptions. Access to study assistance, AGL’s share purchase plan and insurance deals. *Benefits may change over time and vary based on role type and location Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is proud to be a WORK180 Endorsed Employer for All Women. At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy . AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Information Technology/Digital
Internal Application Support
MDA National · Posted 12 days ago
About the role
Who We Are MDA National is a not-for-profit doctor’s mutual, also known as an MDO (Medical Defence Organisation). We exist solely to protect our members at every stage of their career and promote good medical practice throughout Australia. We have been supporting medical practitioners to keep on practising with confidence since 1925. Remaining true to our ‘doctors for doctors’ ethos, we are owned and governed by doctors, caring for the wellbeing and interests of doctors. We take great pride in a workplace culture focused on people, collaborative relationships, and continuous improvement. With our commitment to personal growth and development, great leaders, and passion for excellent member service, we provide an environment which encourages you to be the best version of yourself. The Role Reporting to the Service Delivery Manager in Melbourne, this is an exciting opportunity to play a key role in supporting MDA National’s ICT function, helping keep our core business systems running smoothly while enabling our senior IT specialists to focus on strategic and technical innovation. You will be responsible for supporting and optimising MDA National’s core business systems, resolve application issues, and maintain system documentation while working closely with internal teams and external technology partners to deliver reliable ICT support across the organisation. If you enjoy problem-solving, building relationships, and making technology work better for people, this is an opportunity to make a meaningful contribution to our business while developing your skills within a supportive ICT team. What we’re looking for At least 3 years’ experience in a similar role with strong triage and troubleshooting skills within an application support, service desk or IT support environment. Strong ITSM acumen, preferably with ITIL v4/5 certification. Salesforce administration experience. A basic understanding of integrations and API’s, preferably Boomi. Demonstrated experience on the execution of risk controls such as privileged access management or patch management reporting. Working knowledge of reporting platforms such as Power BI or Crystal Reports. Alignment to the Microsoft technical stack including windows operating system and Office 365. Solid understanding of automation and scripting tools such as SQL, XML, .Net or PowerShell Strong problem-solving skills, with the ability to resolve business system and application issues and respond to user change requests. Experience designing, developing, and implementing system enhancements aligned with business needs, project priorities, budgets, and timelines. A strong understanding of data security, data integrity, and data loss prevention. Knowledge of data transmission requirements and the ability to ensure compliance with relevant standards and procedures. Basic database management experience. Why join us at MDA? Attractive remuneration and income protection insurance. Join a well-established organisation with an outstanding team culture. Access contemporary learning and development opportunities. Enjoy flexible working arrangements, including a hybrid working environment. Access to a confidential Employee Assistance Program (EAP), available 24/7. Discounts on HBF health insurance. A generous health and wellbeing allowance in addition to your salary package. One week of additional leave per annum. Up to 10 weeks of paid parental leave. Option to purchase up to two additional weeks of leave per year. How to Apply Please click the ‘Apply’ button and upload a copy of your CV. Please also endeavor to include a cover letter as we are interested in getting to know as much about you as we can via your application! For further information on MDA National’s work, culture and values, please visit: Our website: https://www.mdanational.com.au/ Our social media: https://www.linkedin.com/company/118617/ To obtain a copy of the position description or learn more about this role, please contact Nick Prest via email at [email protected].
CRM & Analytics Specialist
Redpath Partners · Posted 18 days ago
About the role
Lowe Living has built a reputation for delivering some of Melbourne's most premium residential developments, combining exceptional design, quality construction and a seamless customer experience. As the business continues to grow, they are seeking a CRM & Analytics Specialist to manage their marketing technology, customer data and reporting, working closely with the marketing and sales teams in a hands on capacity. The Role Reporting to the Head of Marketing, you'll be responsible for: Managing and optimising Salesforce CRM, including workflows, automation and reporting Building dashboards that provide visibility across lead generation, sales activity and campaign performance Maintaining CRM data integrity and improving lead management processes Managing automated email and SMS campaigns through Campaign Monitor and Salesforce Developing customer journeys that improve engagement and conversion Overseeing website CMS updates and supporting digital platform integrations Analysing campaign performance, lead quality and customer behaviour to identify opportunities for improvement Preparing weekly and monthly reports, forecasts and marketing insights Working with agency partners to improve SEO and digital performance About You You'll have: 3 years' experience in CRM, marketing operations, digital analytics or a similar role Strong Salesforce administration experience, including workflows, automation and reporting Experience within the property, real estate or a similar project based industry Strong analytical, communication and stakeholder management skills Excellent attention to detail If you're passionate about marketing technology, CRM and using data to improve results and outcomes, we'd love to hear from you. How To Apply Redpath Partners are the exclusive recruitment partner for this opportunity. Please apply via the link below or send your CV to Olivia Ashworth at [email protected] . If your resume isn't up to date but you're interested, call Olivia on 0401 915 306 for a confidential discussion.
Salesforce Administrator
TASC National Limited · Posted 20 days ago
About the role
The organisation Based in Toowoomba with offices in Ipswich, Goondiwindi, Roma, Hervey Bay, and Gympie, Tasc Community Legal Centre provides a broad range of services including legal advice and advocacy to clients across the Greater Southern Queensland region. Key to our ongoing success are staff who are knowledgeable, patient and tenacious, and a culture that is engaging, supportive and driven to provide the best possible experience and outcomes for clients in a values-based framework. The position Joining our team in Toowoomba or Ipswich, the Salesforce Administrator plays a key role in supporting and continuously improving Tasc’s client relationship management (CRM), Salesforce. Working closely with the Compliance Manager and stakeholders across the organisation, you will ensure our systems remain accurate, secure, accessible and able to effectively support service delivery, reporting and compliance requirements. The role is responsible for administering Salesforce user accounts and permissions, maintaining system settings and data integrity, producing operational reports and dashboards, providing first-level user support, and helping coordinate system improvements and upgrades. You will also contribute to organisational data governance activities, ensuring information is managed in accordance with privacy, confidentiality and records management requirements. In addition to Salesforce administration, this role plays a key part in supporting organisational reporting requirements. Working with funding, compliance and operational teams, you will assist in developing and maintaining reports, dashboards and data collection processes that support reporting to government funders, accreditation bodies and organisational stakeholders. The ability to understand reporting requirements and translate them into practical system solutions will be highly valued. A significant part of the role involves supporting staff capability by developing user guides, training materials and process documentation, while assisting employees to make effective use of Salesforce and reporting tools. This is an opportunity to work at the intersection of technology, business improvement and service delivery in a mission-driven organisation. Some travel between offices is required, which may occasionally include overnight stays. The person To be successful in this role, you will have: Certificate IV in Business, Information Technology, Data Administration or a related discipline, or equivalent experience. A current Queensland Driver Licence. Eligibility to obtain a Positive Notice for Working with Children and Disability Services screening (Blue and Yellow Cards). Proven experience administering Salesforce is essential, including system configuration, user management, reporting, troubleshooting, and maintaining data quality. Strong systems administration and troubleshooting skills. Experience maintaining data quality and producing reports from databases or CRM platforms. Excellent attention to detail and commitment to data accuracy. Strong written communication skills, including the ability to develop user guides, procedures and training materials. The ability to work collaboratively with both technical and non-technical stakeholders. Alignment with Tasc’s values of Integrity, Adaptability, Courage and Empowerment. The following will be highly regarded: Salesforce Administrator certification. Demonstrated experience building and maintaining reports and dashboards that support government funding, service delivery, contractual and compliance reporting requirements. Experience preparing, managing or supporting reporting to government departments, funding bodies, accreditation agencies or regulators. Strong understanding of performance measures, data quality requirements and reporting frameworks within community services, legal assistance or not-for-profit environments. Experience providing user support, system training and documentation. Experience working within a not-for-profit, community services or funded service environment Salary and classification will be SCHADS Award Level 4 or 5 dependent on qualifications and experience. We offer above Award conditions including additional paid leave over Christmas, and salary packaging is available to increase your take-home pay. We also provide ongoing professional development opportunities and wellbeing initiatives to support our employees. To apply for this role, click “Apply Now” and submit your CV together with a cover letter (maximum two pages) outlining your suitability for the role, including your relevant experience, skills and what attracts you to working with Tasc. For further information about the position,please contact [email protected].
Salesforce Administrator
TASC National Limited · Posted 20 days ago
About the role
The organisation Based in Toowoomba with offices in Ipswich, Goondiwindi, Roma, Hervey Bay, and Gympie, Tasc Community Legal Centre provides a broad range of services including legal advice and advocacy to clients across the Greater Southern Queensland region. Key to our ongoing success are staff who are knowledgeable, patient and tenacious, and a culture that is engaging, supportive and driven to provide the best possible experience and outcomes for clients in a values-based framework. The position Joining our team in Toowoomba or Ipswich, the Salesforce Administrator plays a key role in supporting and continuously improving Tasc’s client relationship management (CRM), Salesforce. Working closely with the Compliance Manager and stakeholders across the organisation, you will ensure our systems remain accurate, secure, accessible and able to effectively support service delivery, reporting and compliance requirements. The role is responsible for administering Salesforce user accounts and permissions, maintaining system settings and data integrity, producing operational reports and dashboards, providing first-level user support, and helping coordinate system improvements and upgrades. You will also contribute to organisational data governance activities, ensuring information is managed in accordance with privacy, confidentiality and records management requirements. In addition to Salesforce administration, this role plays a key part in supporting organisational reporting requirements. Working with funding, compliance and operational teams, you will assist in developing and maintaining reports, dashboards and data collection processes that support reporting to government funders, accreditation bodies and organisational stakeholders. The ability to understand reporting requirements and translate them into practical system solutions will be highly valued. A significant part of the role involves supporting staff capability by developing user guides, training materials and process documentation, while assisting employees to make effective use of Salesforce and reporting tools. This is an opportunity to work at the intersection of technology, business improvement and service delivery in a mission-driven organisation. Some travel between offices is required, which may occasionally include overnight stays. The person To be successful in this role, you will have: Certificate IV in Business, Information Technology, Data Administration or a related discipline, or equivalent experience. A current Queensland Driver Licence. Eligibility to obtain a Positive Notice for Working with Children and Disability Services screening (Blue and Yellow Cards). Proven experience administering Salesforce is essential, including system configuration, user management, reporting, troubleshooting, and maintaining data quality. Strong systems administration and troubleshooting skills. Experience maintaining data quality and producing reports from databases or CRM platforms. Excellent attention to detail and commitment to data accuracy. Strong written communication skills, including the ability to develop user guides, procedures and training materials. The ability to work collaboratively with both technical and non-technical stakeholders. Alignment with Tasc’s values of Integrity, Adaptability, Courage and Empowerment. The following will be highly regarded: Salesforce Administrator certification. Demonstrated experience building and maintaining reports and dashboards that support government funding, service delivery, contractual and compliance reporting requirements. Experience preparing, managing or supporting reporting to government departments, funding bodies, accreditation agencies or regulators. Strong understanding of performance measures, data quality requirements and reporting frameworks within community services, legal assistance or not-for-profit environments. Experience providing user support, system training and documentation. Experience working within a not-for-profit, community services or funded service environment Salary and classification will be SCHADS Award Level 4 or 5 dependent on qualifications and experience. We offer above Award conditions including additional paid leave over Christmas, and salary packaging is available to increase your take-home pay. We also provide ongoing professional development opportunities and wellbeing initiatives to support our employees. To apply for this role, click “Apply Now” and submit your CV together with a cover letter (maximum two pages) outlining your suitability for the role, including your relevant experience, skills and what attracts you to working with Tasc. For further information about the position,please contact [email protected].
Salesforce Integration Specialist
Maltem Australia · Posted 20 days ago
About the role
As a Salesforce Integration specialist, you will be responsible for integrating Salesforce with other software systems and applications within our client organization. Your primary role is to ensure that data and processes flow smoothly between Salesforce and various other business systems, creating a unified and efficient environment for the company. With excellent communication skills, you will instill confidence in the business and demonstrate the business value of data and digitization. By building reference architectures, guidelines, and principles, you will also contribute to the growth and development of our platform teams. As a Salesforce Integration Specialist, your role would involve the following responsibilities. The key responsibilities of a Salesforce integrator include: 1. Integration planning: Analyse the organization’s existing systems and processes to identify integration opportunities and requirements. Work closely with stakeholders to understand business needs and goals. 2. Custom development: Develop custom solutions using APIs (Application Programming Interfaces) and other integration tools to connect Salesforce with other systems. This may involve creating custom code or utilizing pre-built connectors and middleware. 3. Data mapping and synchronization: Define how data should be mapped and synchronized between Salesforce and other systems to ensure consistency and accuracy across platforms. 4. System testing: Conduct rigorous testing of the integrations to identify and resolve any issues or discrepancies before implementation. 5. Deployment and maintenance: Oversee the deployment of integrations and provide ongoing support and maintenance to ensure the integrations continue to function optimally. 6. Security and compliance: Ensure that data transferred between systems is secure and compliant with relevant data protection regulations. 7. Troubleshooting: In the event of integration issues or errors, investigate and resolve problems promptly to minimize disruptions to business processes. You will play a crucial role in streamlining business workflows, enhancing data visibility, and improving overall productivity by enabling seamless data exchange and automation between Salesforce and other systems like ERP (Enterprise Resource Planning), marketing automation tools, e-commerce platforms, and more. Your experience • At least two (2) years of experience in the administration/integration of Salesforce • Prior experience with management of ongoing enhancement of CRM, Customer Portals and marketing automation tools, ideally Salesforce. • A sound understanding of agile processes and ceremonies, including prior experience working with agile delivery practises using scrum. • Hold current Salesforce Certified Administrator or Advanced Administrator credentials. • Additional Salesforce certifications such as Platform App Builder, Service Cloud Consultant, Community Cloud Consultant, Pardot Consultant. Who we are Maltem Group is a community of 1,200 passionate individuals dedicated to innovation, new technologies, data, and digital transformation projects. Founded in 2001 and located in 13 different countries, our footprint covers France, Singapore, Hong Kong, Vietnam, Philippines, Luxembourg, Belgium, Madagascar, Mauritius Island, Morocco, US, Canada and Australia. Our expertise consists of 20 years of market knowledge in the business organization, digital practices, agile, data management and innovation. Maltem Australia is a growing and multicultural data analytics, Project and software engineering consulting boutique composed of highly experienced practitioners. We work closely with clients to understand, connect, improve organizational effectiveness, and deliver data value faster. Our aim is to support our partners in building a sustainable competitive advantage in their industry and be at the forefront of innovation and customer experience. We take care of each other, and our employees are at the heart of everything we do. We are community-driven. By joining us, you will have access to a pool of passionate experts across data engineering, analytics, data science Change and Project Management. So, are you ready to join us?
Salesforce Developer – Agentforce & Claude AI
Rapid Cloud Pty Ltd · Posted 23 days ago
About the role
We are seeking an experienced Salesforce Developer with strong expertise in Salesforce platform development and hands-on experience building AI-powered solutions using Salesforce Agentforce and Claude-based AI capabilities . The successful candidate will design, develop, integrate, and deploy scalable Salesforce solutions that combine traditional CRM functionality with generative AI, automation, and intelligent agents. This role requires a strong understanding of Salesforce architecture, Apex, Lightning Web Components (LWC), integrations, and modern Salesforce AI capabilities. The ideal candidate will have experience translating business requirements into secure, scalable, AI-enabled Salesforce solutions. Key Responsibilities Design, develop, and implement Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, SOSL, Flows, and Salesforce APIs . Build and configure Salesforce Agentforce agents, topics, actions, prompts, and automated workflows. Develop AI-powered Salesforce experiences using Agentforce, Prompt Builder, Data Cloud, and related Salesforce AI capabilities . Integrate Claude/Anthropic-based AI capabilities with Salesforce applications to support conversational AI, content generation, summarization, classification, and intelligent automation. Design and implement custom Agentforce actions using Apex, Flow, APIs, and external services. Develop integrations between Salesforce and external AI/enterprise systems using REST/SOAP APIs, Platform Events, Named Credentials, OAuth, and middleware platforms . Create reusable prompts and AI workflows that provide accurate, contextual, and business-relevant responses. Work with Salesforce data and Data Cloud to provide trusted and relevant context to AI agents. Implement appropriate security, sharing, permissions, data access, and governance controls for AI-powered Salesforce solutions. Develop scalable and maintainable Apex code and Lightning Web Components following Salesforce best practices. Optimize Salesforce solutions for performance, scalability, and platform governor limits. Write unit tests and participate in code reviews, deployment activities, and release management. Troubleshoot and resolve issues across Salesforce applications, integrations, and AI-enabled workflows. Collaborate with product owners, business analysts, architects, data engineers, and other developers to deliver end-to-end solutions. Stay current with Salesforce releases and emerging capabilities across Agentforce, Data Cloud, generative AI, and the Salesforce AI ecosystem . Required Skills & Experience 2 years of hands-on experience as a Salesforce Developer . Strong proficiency in: Apex Lightning Web Components (LWC) SOQL/SOSL Salesforce Flows REST/SOAP APIs Salesforce security and sharing Salesforce deployment and DevOps practices Hands-on experience implementing Salesforce Agentforce . Experience creating and configuring: Agentforce agents Topics and instructions Agent actions Prompt templates Apex/Flow-based actions AI-driven automation Experience with Claude/Anthropic or Claude-based enterprise AI solutions , including API integration, prompt engineering, or orchestration. Understanding of Large Language Models (LLMs), prompt engineering, RAG, grounding, context management, and AI agent architecture . Experience integrating Salesforce with external applications and AI platforms. Good understanding of Salesforce data architecture and data security. Experience with Salesforce DX, Git, CI/CD, and deployment tools. Strong analytical, troubleshooting, and communication skills. Preferred Qualifications Salesforce certifications such as: Salesforce Platform Developer I/II Salesforce Administrator Salesforce AI Associate Salesforce Data Cloud Consultant Salesforce Platform App Builder Experience with Salesforce Data Cloud and AI grounding. Experience working with Anthropic Claude APIs or other enterprise LLM APIs. Experience with middleware such as MuleSoft, Boomi, or similar integration platforms. Experience with JavaScript/TypeScript and modern web development. Knowledge of responsible AI, data privacy, AI security, and governance. Experience working in Agile/Scrum development environments. Key Competencies Salesforce Platform Development Salesforce Agentforce Claude / Anthropic AI Integration Generative AI & LLMs Prompt Engineering AI Agents & Agentic Workflows Salesforce Data Cloud Apex & LWC API & System Integration Automation & Workflow Design AI Governance & Security CI/CD & DevOps What Success Looks Like The successful candidate will help transform Salesforce from a traditional CRM platform into an AI-enabled business platform , leveraging Agentforce and Claude-based capabilities to automate processes, improve employee productivity, enhance customer experiences, and deliver intelligent, context-aware solutions.
Salesforce OmniStudio Specialist
luvo · Posted 23 days ago
About the role
Our client, a leading Australian digital media business, needs a hands-on Salesforce OmniStudio Specialist. You will build and maintain the Salesforce tools their sales and product teams rely on to launch and sell new products. You will report to the Technical Lead and work alongside engineers, business analysts and commercial operations. What you will do Build and maintain OmniStudio solutions: OmniScripts, FlexCards, DataRaptors and Integration Procedures Configure Salesforce Sales Cloud, Media Cloud (CPQ and Order Management) and Data Cloud using Flows, validation rules and other declarative tools Set up and maintain CPQ product rules, pricing rules and quote templates Manage users, roles, permissions, and security settings - Work with the business to gather requirements and improve processes Keep data clean and document what you build What you will need 3 years in Salesforce configuration and administration Proven experience building with OmniStudio Hands-on Sales Cloud and Salesforce CPQ experience Some knowledge of Order Management and Data Cloud Good problem-solving and communication skills If this sits in your wheelhouse and you want to know more, please hit the "Apply Now" button, and we'll have a confidential discussion.
Sales Operations Manager
efm · Posted 25 days ago
About the role
At the heart of our service offering are our people and our promise to deliver a No Better Experience. Together, efm Logistics and AFS Global provide leading logistics and supply chain solutions across Australia, New Zealand and international markets. As part of the FMH Group, we go beyond simply moving goods – we design, build, manage and deliver integrated, optimised supply chain solutions for our customers. Due to continued growth, an exciting opportunity has become available within our New Business team for a Sales Operations Manager , based in Moorabbin. Reporting to the EGM-New Business, this role will play a key role in bringing structure, visibility and consistency to our national New Business function. You will oversee sales operations, pipeline management, reporting, Salesforce and process governance, while supporting the sales team to improve conversion and maintain momentum across the sales cycle Requirements As the Sales Operations Manager, your key responsibilities will include: Manage the national New Business pipeline, ensuring opportunities are accurate, up to date and progressing. Run regular pipeline reviews, following up stalled or at-risk opportunities and highlighting key priorities and risks. Prepare weekly, monthly and quarterly reporting, including board-ready materials on pipeline health and performance. Own Salesforce as the single source of truth for New Business, maintaining data integrity and reporting accuracy. Identify opportunities to improve sales conversion, pipeline velocity and the customer journey. Ensure agreed sales processes and procedures are followed consistently across the New Business team. Maintain and improve Sales and Implementation processes to support consistent ways of working. Support tender and RFP management, including proposals, presentations and sales content. Maintain a central library of current sales collateral, templates and resources. Support onboarding and training for new team members across Salesforce, systems and processes. Coordinate customer meetings, events and presentations to support the sales team. Partner with the General Manager - Implementation, Project Managers and Account Managers throughout onboarding and hypercare. Track implementation milestones and escalate risks that may impact customer go-live or commercial outcomes. Identify and implement improvements across the New Business funnel, systems and reporting. Provide Salesforce training, coaching and adoption support across the New Business team. Manage Salesforce configuration, system updates and release activities within New Business. Ensure reporting provides clear and reliable insights for sales representatives, managers and leadership. Experience Required Previous experience in Sales Operations, Revenue Operations, Commercial Operations or a similar role. Strong Salesforce administration and reporting experience is essential. Experience managing sales pipelines, reporting and CRM data in a national or multi-team environment. Strong analytical skills, with the ability to identify trends, risks and opportunities through data. Strong Microsoft Excel and MS Office skills, with experience creating reports and dashboards. Experience working closely with Sales, Implementation and Account Management teams. Strong organisational and time-management skills, with the ability to manage multiple priorities. Strong communication and stakeholder management skills. Proven ability to identify process improvements and drive consistent ways of working. Transport or logistics industry experience is beneficial, but not essential. A relevant tertiary qualification is desirable. Benefits Why should you join efm Logistics? Strong focus on regular and ongoing professional development training, enhancing skills and career progression A dynamic and empowering culture, where we challenge each other to do it better An opportunity to be part of an industry leader Competitive salary and bonus scheme Modern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex Free parking and onsite café Company functions and team building activities Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally How to apply If this sounds like you, please send your CV via the link below. We look forward to hearing from you!
Senior Salesforce Administrator
Thebes Group · Posted 28 days ago
About the role
Role: Senior Salesforce Administrator Location: Australia or New Zealand - Remote Working Pattern: Monday to Friday, approx. 8am-5pm or 9am-6pm local time (flexible) Contract Length: Initial 6 months, with potential to extend as 2027 planning develops. Start Date: As soon as possible. Core Technical Skills (Required): Salesforce Administration - 3 years' experience. Object-Oriented Platform. SOQL & SOSL (Syntax) - 3 years' experience. Salesforce Flow (magic skill) - 3 years' experience. Data Manipulation Language (DML). Apex trigger basics. Key Essential Skills: Strong commercial experience as a Salesforce Administrator, ideally operating at Senior Administrator level. Excellent hands-on knowledge of Salesforce administration, including users, profiles, permission sets, fields, objects, page layouts, record types, validation rules and general platform configuration. Strong Salesforce Flow experience, including the ability to design, build, troubleshoot and maintain flows. Strong working knowledge of SOQL and SOSL for data queries, search and troubleshooting. Comfortable with Data Manipulation Language (DML) and Apex trigger basics for day-to-day configuration tasks. Desirable Experience (Nice-to-Have) Hands-on experience or familiarity with Legacy SOAP web services and API-driven data interactions for enterprise system integrations. Desirable Skills: Experience creating and maintaining Salesforce reports and dashboards, with a good understanding of data quality and data management. Experience supporting and administering complex Salesforce environments across multiple teams or business units. Ability to independently manage BAU administration alongside project-based Salesforce work. Ability to understand business requirements and translate them into practical Salesforce configuration and process improvements. Deeper Apex development experience beyond trigger basics, including object-oriented programming, governor limits and unit testing, or the ability to understand and work with existing Apex code. Experience supporting Salesforce consolidation or migration programmes. Experience working within large, international or multi-entity organisations. Familiarity with Salesforce deployment and release management practices. Exposure to Salesforce AI capabilities or agent-based automation. Salesforce Administrator certification strongly preferred, with Advanced Administrator or Platform App Builder certification advantageous. Overview: We have an exciting opportunity for an experienced Senior Salesforce Administrator to join a global Salesforce team supporting a large and diverse user base across multiple international regions. This is a hands-on role combining day-to-day Salesforce administration with project, change and continuous improvement work. You will work alongside experienced Salesforce engineers and technical leads, while taking ownership of functional administration, configuration, user support, automation, reporting and ongoing platform improvements. This is an administration-first role: candidates are expected to be confident with SOQL, DML and Apex trigger basics for day-to-day configuration, but deeper Apex development is a bonus, not a requirement, and this is not intended as a primary development position. The successful candidate will need to be highly self-sufficient. With the wider team distributed internationally, you will need to be comfortable managing your workload independently, making sensible decisions within agreed standards and collaborating with colleagues across multiple time zones. Requirements Role & Responsibilities: Manage day-to-day Salesforce administration, including users, permissions, fields, objects, page layouts, record types and general platform configuration. Support business users with Salesforce-related queries, issues and change requests. Build, maintain and troubleshoot Salesforce Flows to support business processes and improve efficiency. Work with stakeholders to understand business requirements and translate them into practical Salesforce solutions. Manage a mixture of BAU administration, support activity and project-based Salesforce work. Support ongoing platform improvement, standardisation and change initiatives. Create and maintain reports and dashboards to support business users and improve visibility of key information. Support data quality and general Salesforce data management activities. Troubleshoot Salesforce issues and work with the wider technical team where more complex support is required. Support the implementation of new functionality, configuration changes and process improvements. Assist with Salesforce migration or consolidation activity where required. Carry out appropriate testing of configuration and process changes before they are handed over for wider business testing. Work closely and communicate confidently with Salesforce engineers, technical leads, business analysts and support functions, managing stakeholders effectively and escalating more complex development or architectural requirements where appropriate. Use Salesforce data tools, and SOQL where appropriate, to support troubleshooting and investigation. Maintain clear documentation for key changes, processes and configurations. Collaborate effectively and communicate clearly with colleagues across multiple international regions and time zones, working independently without requiring close day-to-day supervision. Manage priorities independently while keeping the wider team informed of progress, risks and blockers. Remain calm and professional when dealing with urgent issues or business-critical support requirements.
Salesforce Business Analyst
St John Ambulance SA · Posted 29 days ago
About the role
About Us At St John Ambulance SA, we’ve been helping South Australians live safer, healthier lives for over 140 years. As a trusted charity and community-focused organisation, we deliver first aid training, event health and medical services, first aid products, and social inclusion programs that make a real difference across the state. Supported by over 1,200 dedicated volunteers and 200 employees, we’re passionate about serving our community and empowering people with lifesaving skills. What You’ll Do You’ll be the go-to person for Salesforce across the organisation, balancing hands-on platform management with business improvement initiatives. Support, maintain, and enhance Salesforce across the organisation. Gather business requirements and translate them into practical solutions. Analyse and improve business processes, identifying opportunities for automation and efficiency. Build and maintain Salesforce reports, dashboards, workflows, and automation. Deliver user training, support, and documentation. Manage data quality, reporting, and system performance. Troubleshoot any issues within Salesforce and associated integrations. Coordinate testing, system upgrades, and enhancement projects. Act as the key link between business users, IT, and external Salesforce partners. About You You’re someone who enjoys getting to the heart of a problem and finding smarter ways to work. You can confidently move between technical conversations and business discussions, building strong relationships along the way. Experience in a Business Analyst and/or Salesforce support role. Strong Salesforce Administration experience. Experience with Salesforce reports, dashboards, workflows, and automation. Strong business analysis, process improvement, and requirements gathering skills. Understanding of CRM systems, customer journeys, and operational processes. Excellent stakeholder engagement and communication skills. Strong analytical and problem-solving capability. Advanced Excel, Power Automate and Power BI reporting skills. Understanding ETL engines and associated experience. Qualifications Salesforce Administrator Certification Business Analysis certification(s) highly regarded Degree qualifications in Business, Information Technology, Computer Science, or a related discipline (desirable) Current Provide First Aid qualification, or willingness to obtain Why Join Us? At St John Ambulance SA, every role contributes to supporting the health, safety, and wellbeing of South Australians. We’re on a journey to continuously improve how we connect with our customers, volunteers, employees, and community. Salesforce plays a critical role in that journey, and we’re looking for a Salesforce Business Analyst to help us get even more from it. This is more than a system support role. You’ll partner with teams across the organisation to understand challenges, uncover opportunities, and deliver solutions that improve processes, enhance user experiences, and support better decision-making. If you love solving problems, simplifying complexity, and bringing people and technology together, we’d love to hear from you. In return, you’ll enjoy: Flexible work options Salary packaging benefits Ongoing professional development A supportive and collaborative team culture The opportunity to influence real business outcomes through technology and innovation Purpose-driven work with a trusted South Australian organisation Ready to make an impact? Join a team that’s embracing continuous improvement and innovation and help shape the future of how we work through Salesforce. Please apply via SEEK with your resume and a cover letter outlining your suitability for the role. St John Ambulance SA is an equal opportunity employer and values diversity and inclusion. Employment is subject to a satisfactory National Criminal History Check, a valid Working with Children Check, and evidence of your right to work in Australia.
EL1 Salesforce Functional Consultant
Softtest pays pty · Posted 29 days ago
About the role
Job Description: Australian Citizens residing in Australia only respond. Essential criteria 1. Certified Salesforce Admin 201 with minimum 23 years working as a Salesforce Functional Analysts. 2. Experience working with Salesforce Health Cloud, Service Cloud, Vlocity & Communities. 3. Business Process mapping/Re-engineering background for B2C & B2B Service processes, ideally in disability and health care sector. 4. Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders. 5. Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes. 6. Demonstrated great communication skills and stakeholder management. Desirable criteria 1. At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable. 2. Achieved at least Vlocity Certified Platform Developer or Consultant level certification. 3. Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes. 4. Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded. Required Skills: B2C Analysts Communication Skills Accessibility Business Process Stakeholder Management Healthcare Government Workshops Insurance Design Business Communication Management