Senior Key Account Manager
Michael Page ¡ Posted 1 days ago
About the role
. The Successful Applicant A successful Key Senior Account Manager should have: Proven experience in Key Account.... Develop and execute strategic account plans to identify new business opportunities and increase revenue. Lead commercial
Account Manager / Senior Account Manager
ISC Sport ¡ Posted 6 days ago
About the role
/Senior Account Manager to join our team in Queensland. This role is responsible for developing new business opportunities... x Account Manager/Senior Account Manager to join our growing team. This role will be based in Queensland servicing
Senior Account Manager
Jellyfish ¡ Posted 6 days ago
About the role
. Job Description Reporting to an Account Director, the Senior Account Manager will lead relationships across large enterprise and complex...), Display & Video 360 (DV360) and Campaign Manager 360 (CM360), alongside broader analytics, cloud and marketing technology
Senior Manager, Subscription Account Management
Nutanix ¡ Posted 7 days ago
About the role
Management organization and we are looking for a Senior Manager of Subscription Account Management who will be instrumental...Hungry, Humble, Honest, with Heart. The Opportunity Nutanix is building a world class Subscription Account
Senior Account Manager
Snap ¡ Posted 8 days ago
About the role
looking for a Senior Account Manager to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced and fluid... environment. Youâll help grow and nurture senior-level client relationships, analyze and optimize campaign performance
Account Manager/ Senior Account Manager
Havas ¡ Posted 8 days ago
About the role
Agency : Host/Havas Job Description : Hello. Welcome to Havas Host. You are an Account Manager/ Senior Account... Manager/ Senior Account Manager at Havas Host You can (and often do) do everything an account executive can (so read
Orchard - Senior Account Manager
Orchard Marketing ¡ Posted 8 days ago
About the role
studio filled with inspiring people, big ideas, and yes, free crumpets. Job Description The Senior Account Manager (SAM... where you continue to report to a Senior Account Director or Group Account Director In this SAM role, you will be delivery focussed
Senior Client Account Manager
Pattern ¡ Posted 9 days ago
About the role
. If you're a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories... direction, making sure every initiative aligns with each client's overarching business goals. Act as the project manager
Senior Strategic Account Manager â Large Enterprise, Australia and New Zealand
Proofpoint ¡ Posted 9 days ago
About the role
Exceptional in execution and impact The Role Proofpoint is seeking a Senior Strategic Account Manager â Large Enterprise... & Strategic Advisory Engage CIOs, CTOs, CISOs, Chief Data Officers, and other senior executives on enterprise-wide challenges
Senior Account Manager | International Freight Forwarding
People in Focus ¡ Posted 10 days ago
About the role
delivery and account profitability. An international freight forwarder is seeking an experienced Senior Account Manager... accounts. You will bring: Demonstrated experience in international freight forwarding account management, senior customer
Senior Account Manager - B2B Demand Generation (WHV Accepted)
Secure IQ Services ¡ Posted 10 days ago
About the role
Job Title: Senior Account Manager / Account Executive â B2B Demand Generation Location: Sydney or Perth â primarily... Be Doing Owning senior client relationships and delivering revenue across new business, renewals and account growth. Running
Senior Account Manager - B2B Demand Generation (WHV Accepted)
Secure IQ Services ¡ Posted 14 days ago
About the role
Job Title: Senior Account Manager / Account Executive â B2B Demand Generation Location: Sydney or Perth â primarily... Be Doing Owning senior client relationships and delivering revenue across new business, renewals and account growth. Running
Senior Account Manager - B2B Demand Generation (WHV Accepted)
Secure IQ Services ¡ Posted 14 days ago
About the role
Job Title: Senior Account Manager / Account Executive â B2B Demand Generation Location: Sydney or Perth â primarily... Be Doing Owning senior client relationships and delivering revenue across new business, renewals and account growth. Running
Senior Recruitment Consultant/Account Manager
Fetch Recruitment ¡ Posted 15 days ago
About the role
Account Manager/Senior Recruitment Consultant SA Location: Adelaide, SA Salary: $90,000 - $100,000 + Super
Senior Client Account Manager (12 Month Fixed Term)
Deloitte ¡ Posted 15 days ago
About the role
you make an impact that matters Join Deloitte as a Senior Client Account Manager on a 12-month fixed term contract.... A big part of the role is building momentum with senior stakeholders across the client and the firm. You'll support account
Senior Key Account Manager
Boehringer Ingelheim ¡ Posted 15 days ago
About the role
The Position The Senior Key Account Manager, Companion Animal is responsible for delivering sustainable, profitable... Animal Health market. Combining senior strategic account leadership, strong commercial judgement and data-driven decision
Senior Account Manager
Iress ¡ Posted 15 days ago
About the role
! Turn trusted client relationships into lasting growth across the trading markets. Weâre looking for a Senior Account... Manager to own and grow strategic Trading client relationships across ANZ. Based in Sydney and reporting to the Head
Orchard - Senior Project Manager / Hybrid Account Director - Health (6 Month Contract)
Orchard Marketing ¡ Posted 15 days ago
About the role
studio filled with inspiring people, big ideas, and yes, free crumpets. Job Description As Senior Project Manager (Health..., strategy, and tech; lead regulatory workflows; and mentor PMs. You will be joining a high-profile account, with an innovative
Senior Technical Account Manager - Engine by Starling
Starling Bank ¡ Posted 19 days ago
About the role
, so that we're able to interact and collaborate in person. About the role As a Senior Technical Account Manager (TAM... requirements of the ANZ financial markets. This senior position involves fostering trusted relationships with C-level and VP-level
Senior Technical Account Manager - Engine by Starling
Starling Bank ¡ Posted 19 days ago
About the role
, so that we're able to interact and collaborate in person. About the role As a Senior Technical Account Manager (TAM... requirements of the ANZ financial markets. This senior position involves fostering trusted relationships with C-level and VP-level
Senior Key Account Manager
United Imaging Healthcare ¡ Posted 1 days ago
About the role
Participate in bidding activities; coordinate with marketing, logistics and service departments in project execution and achieving regional sales target; Participate in regional marketing promotion activities and trade-shows, analyze specific market conditions and build a sound regional network of stakeholders; Build and maintain a customer-focused regional network, solve issues and problems raised by customers through internal coordination. Drive the Distributor channel to penetrate the respective countries assigned to achieve the targets of distributor and self for the regions assigned. Work with Product and Clinical Apps team to successfully create impact on potential customers and partners in the assigned region. Follow on opportunity funnel creation and maintenance; forecasting as per guidelines and KPIs set by the management team. Competition analysis and product positioning in accordance to the strategies set by the UIH team Requirements 1. Bachelor degree or above in medical or other related areas; 2. Typically, 10 years of successful experience and record in healthcare area, diagnostic imaging equipment working experience is preferred; 3. Deep understanding of diagnostic imaging ecosystem and its development trend; 4. Customer-oriented, superior communication skills, strong result-driven mindset, solid management skills.
Senior Account Manager
Hardie Grant ¡ Posted 4 days ago
About the role
Key details Ultimo, Sydney $90k â $105k Super ($100,800 â $117,600 inclusive package) Hybrid work Inclusive leave & wellbeing benefits If you love being the first call for a senior client, growing an account because you saw what it needed next, and helping the people around you do their best work, then this oneâs for you. Heads & Tales is looking for a Senior Account Manager to join our Sydney team. Youâll lead your own portfolio of B2B and B2C client accounts, owning the relationship, the commercial performance of each account and the quality of the work we deliver across our clientsâ owned channels: websites, publications, newsletters, content hubs and social. Weâre an owned media agency and weâve been smart storytellers for over 25 years, because we believe the craft of storytelling can change the world for the better. This is where account management moves from coordinating delivery to leading it. Youâll step into established senior client relationships quickly, act as a trusted adviser, and support the Account Managers and Account Executives around you to do their best work. Youâll report to our Client Partnership Director, and the role sits on a well-trodden path towards Account Director. The role Hereâs a bit of a snapshot of whatâs involved in the role: Look after your portfolio â be the senior contact across your accounts, including some of our larger and more complex ones, accountable for relationship health and results, and trusted to make the call Be a trusted adviser â build relationships with senior client stakeholders, get to know their business and audiences, and use performance data and insight to show how their owned channels could work harder Turn objectives into account plans â lead briefs and account plans that connect client goals to owned media outcomes, and represent Heads & Tales as the owned media lead in the clientâs agency village Own the numbers â take responsibility for your portfolioâs financial performance, from scoping and pricing new work and renewals to margin, utilisation, monthly revenue forecasts and invoicing in Productive and ProSpend Grow your accounts â spot and shape organic growth opportunities from first idea to proposal and conversion, run client workshops, and co-lead sections of pitches Set the standard for delivery â oversee our editorial, design, digital, social and production teams, resolve resourcing, timing or quality issues before they reach the client, and own final quality assurance Help the team grow â guide, mentor and review the work of Account Managers and Account Executives on your accounts, with the potential for direct line management as required Collaborate across the network â work alongside strategists, editors, designers and our in-house production studio Sherpa, and bring in sister agencies Reload Media, Keep Left, Tide and Chapter One Consulting where they can extend the impact of your clientsâ owned channels Use AI as a tool, never the author â bring AI into performance insights, workshop prep and pressure-testing growth ideas so you have more headspace for clients and your team, while the thinking and the final call stay with you Who we think would be a good fit We think the person who would thrive in this role is someone with: Around 5 years of account or client management experience, including looking after accounts on your own, ideally in a content, creative, integrated or publishing agency (PR, newsroom and brand-side routes are just as welcome) A track record with senior client stakeholders, where clients come to you for advice, not just updates Real commercial ownership: youâve managed account budgets, margin, utilisation and forecasts, and you understand how an agency makes money Experience growing existing accounts, from spotting the opportunity to shaping the proposal and seeing it through Experience guiding and mentoring more junior team members, with the care to help them grow (formal line management is a bonus, not a must) A point of view on owned media and the content people choose to engage with, and comfort presenting and talking through ideas with senior stakeholders A proactive approach to managing multiple projects and deadlines in a busy, fast-moving environment A curious, responsible approach to AI â youâre keen to use it to work smarter and think wider, and you know the original idea, the fact-check and the final call are human Familiarity with Productive, ProSpend or similar agency tools will be a bonus What Heads & Tales can offer you Smart storytellers for over 25 years â weâre an owned media agency that believes the craft of storytelling can change the world for the better, and we make work that resonates rather than fills space. Real range in your work â from strategy and insights to digital content hubs, social, video, podcasts, custom magazines and high-end custom books. Custom magazines are in our DNA, but weâre just as at home in an always-on digital world. Award-winning work â our Zoos Victoria publications were named Mumbrella Custom Publication of the Year 2024, and our Mercedes-Benz work was shortlisted at the 2023 Content Marketing Awards. Long-term partnerships with some of Australiaâs most respected brands â like Mercedes-Benz (for over 20 years!), Zoos Victoria, HCF, ANZIIF and zazen Water. We become part of their team, which is when the best stories happen. Proudly independent, and part of the Hardie Grant Media network â collaborate with our in-house video and photography studio Sherpa and sister agencies Reload Media (digital marketing), Keep Left (PR & corporate comms), Tide (PR & influencer marketing) and our newest addition, Chapter One Consulting. We know our people are the âHeadsâ behind every tale â so we keep our salary review methodology clear and transparent, and we work hard to solve the everyday challenges when we can. A people-first AI Charter â we embrace AI as part of our toolkit, but we donât lose our heads. AI supports us, itâs never the author, and it will never replace creative roles. Weâll also invest in building your AI capability, so youâre using it with best practice. A culture where ideas are welcome â weâd much rather you give something a go and it not work, than never try in the first place! Salary & benefits Weâre offering $90,000 to $105,000 Super ($100,800 to $117,600 inclusive package), with salary offer pending experience alignment. We could talk about all the great things about working at Heads & Tales all day, but hereâs some of the key ones you should know about right now: Hybrid work setup (obviously!) Menstrual & menopausal leave 3 months paid parental leave (on top of the standard Government program!) Brand-new on-site gym, sauna, golf simulator, and yoga facilities Free counselling for work/personal matters for you & members of your household Socially-conscious policies â including volunteer leave, blood donation leave, fertility treatment leave, gender transition leave (and more!) all supported by our active Reconciliation Action Plan, Diversity & Inclusion and ESG committees. 50% discount on all Hardie Grant published book titles Be yourself, we like you that way At Heads & Tales, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business, and on the stories we tell. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages, supports and celebrates the ability of everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Ready to apply? Sound like you? Send us your CV and cover letter â weâd love to hear from you.
Senior Account Manager â Parental Leave Cover
Hardie Grant ¡ Posted 4 days ago
About the role
Key details Ultimo, Sydney ď¸ 10-month parental leave cover contract, starting ASAP (to August 2027) $105k â $115k Super per annum ($117,600 â $128,800 inclusive package) Hybrid work Inclusive leave & wellbeing benefits If you love walking into a complex business, earning the trust of its most senior stakeholders in your first few weeks and leaving the account stronger than you found it, then this oneâs for you. Heads & Tales is looking for an experienced Senior Account Manager to join our Sydney team on a 10-month parental leave cover contract, running to August 2027. Youâll take the lead on some of our largest client accounts, including clients in regulated industries such as pharmaceuticals, automotive, property and health, owning the relationship, the commercial performance of each account and the quality of the work we deliver across their owned channels: websites, publications, newsletters, content hubs and social. Weâre an owned media agency and weâve been smart storytellers for over 25 years, because we believe the craft of storytelling can change the world for the better. While one of our team is on parental leave, we need a seasoned Senior Account Manager who can hit the ground running and look after their accounts as if they were their own. Youâll step straight into established senior client relationships, run your accounts with real autonomy, and know when a legal or compliance question needs answering before the work goes anywhere. Youâll report to our Client Partnership Director. The role Hereâs a bit of a snapshot of whatâs involved in the role: Take the lead on large accounts â be the senior contact across some of our largest and most complex client accounts from week one, accountable for relationship health and results, and trusted to make the call Partner with senior stakeholders â build trusted relationships with senior and executive-level client stakeholders in complex businesses, understand how decisions really get made, and use performance data and insight to show how their owned channels could work harder Work with care in regulated industries â guide content through legal, regulatory and compliance approvals for clients in sectors such as pharmaceuticals, automotive, property and health, building review stages into every timeline so quality, compliance and deadlines all hold Turn objectives into account plans â lead briefs and account plans that connect client goals to owned media outcomes, and represent Heads & Tales as the owned media lead in the clientâs agency village Own the numbers â take responsibility for the financial performance of your accounts, from scoping and pricing new work and renewals to margin, utilisation, monthly revenue forecasts and invoicing in Productive and ProSpend Grow your accounts â spot and shape organic growth opportunities from first idea to proposal and conversion, run client workshops, and co-lead sections of pitches Set the standard for delivery â oversee our editorial, design, digital, social and production teams, resolve resourcing, timing or quality issues before they reach the client, own final quality assurance and guide the Account Managers and Account Executives on your accounts Collaborate across the network â work alongside strategists, editors, designers and our in-house production studio Sherpa, and bring in sister agencies Reload Media, Keep Left, Tide and Chapter One Consulting where they can extend the impact of your clientsâ owned channels Use AI as a tool, never the author â bring AI into research, workshop prep and pressure-testing growth ideas so you have more headspace for clients, always within client confidentiality, while the thinking, the compliance judgement and the final call stay with you Who we think would be a good fit We think the person who would thrive in this role is someone with: Around 6-7 years of account or client management experience, including solid time as a Senior Account Manager (or equivalent) looking after large accounts in a content, creative, integrated, publishing, brand or PR agency A proven track record partnering with senior and executive-level stakeholders in complex organisations, where clients see you as a trusted partner, not a supplier Experience working with clients in regulated industries, such as pharmaceuticals, automotive, property or health, and a practical understanding of legal and compliance approval processes The ability to hit the ground running: youâre comfortable stepping into established client relationships and working with autonomy from your first week, and have a tried-and-true method of getting up to speed on clients quickly Real commercial ownership on large accounts, from budgets, margin, utilisation and forecasts to growing the account, and a clear understanding of how an agency makes money A point of view on owned media and the content people choose to engage with, and comfort presenting and talking through ideas with senior stakeholders A proactive approach to managing multiple projects and deadlines in a busy, fast-moving environment A curious, responsible approach to AI â youâre keen to use it to work smarter and think wider, and you know the original idea, the fact-check and the final call are human Familiarity with Productive, ProSpend or similar agency tools will be a bonus What Heads & Tales can offer you Smart storytellers for over 25 years â weâre an owned media agency that believes the craft of storytelling can change the world for the better, and we make work that resonates rather than fills space. Real range in your work â from strategy and insights to digital content hubs, social, video, podcasts, custom magazines and high-end custom books. Custom magazines are in our DNA, but weâre just as at home in an always-on digital world. Award-winning work â our Zoos Victoria publications were named Mumbrella Custom Publication of the Year 2024, and our Mercedes-Benz work was shortlisted at the 2023 Content Marketing Awards. Long-term partnerships with some of Australiaâs most respected brands â like Mercedes-Benz (for over 20 years!), Zoos Victoria, HCF, ANZIIF and zazen Water. We become part of their team, which is when the best stories happen. Proudly independent, and part of the Hardie Grant Media network â collaborate with our in-house video and photography studio Sherpa and sister agencies Reload Media (digital marketing), Keep Left (PR & corporate comms), Tide (PR & influencer marketing) and our newest addition, Chapter One Consulting. A people-first AI Charter â we embrace AI as part of our toolkit, but we donât lose our heads. AI supports us, itâs never the author, and it will never replace creative roles. Weâll also invest in building your AI capability, so youâre using it with best practice. A culture where ideas are welcome â weâd much rather you give something a go and it not work, than never try in the first place! Salary & benefits Weâre offering an annualized salary of $105,000 to $115,000 Super ($117,600 to $128,800 inclusive package) for this 10-month parental leave cover contract (pro rata for the contract period. Exact salary offer will be aligned to relevance of experience. We could talk about all the great things about working at Heads & Tales all day, but hereâs some of the key ones you should know about right now: Hybrid work setup (obviously!) Menstrual & menopausal leave Brand-new on-site gym, sauna, golf simulator, and yoga facilities Free counselling for work/personal matters for you & members of your household Socially-conscious policies â including volunteer leave, blood donation leave, public holiday swaps (and more!) all supported by our active Reconciliation Action Plan, Diversity & Inclusion and ESG committees. 50% discount on all Hardie Grant published book titles Be yourself, we like you that way At Heads & Tales, authenticity is at the heart of everything we do. We know that diverse and inclusive teams have a positive impact on our culture and our business, and on the stories we tell. We celebrate multiple approaches, points of view and backgrounds. We work hard to build a culture that encourages, supports and celebrates the ability of everyone to be their full authentic selves at work. At any point in the application process, please feel safe to let us know of any accommodations that will make it more accessible for you. We encourage you to share your pronouns and anything else you would like us to know that will make this an enjoyable experience. Ready to apply? Sound like you? Send us your CV and cover letter â weâd love to hear from you. This is a 9-month parental leave cover contract to August 2027, and weâre keen to have the right person start as soon as possible.
Senior Account Manager
Seven West Media ¡ Posted 5 days ago
About the role
Why Join Us? Seven Media Group (SMG) is one of Australiaâs most prominent media companies, with a market-leading presence across television, audio, publishing and digital. Every day, millions of Australians turn to us for the news they rely on, the sport they love, the entertainment they enjoy and the stories that bring communities together. SMG is home to some of Australia's most trusted and loved brands including the Seven Network, the Hit and Triple M radio networks and Australiaâs number one podcast network, LiSTNR. About the role We're looking for an experienced and driven Senior Account Manager to join our Wollongong Sales team and help drive advertising revenue through trusted partnerships and innovative media solutions. Based in Wollongong, NSW servicing local clients from across the region. You'll work closely with clients out in the field and remotely with our internal teams, reporting directly to the General Sales Manager. In this role, you'll represent some of Australia's most recognised media brands, selling across Seven Network, 7plus, Channel 10, LiSTNR and Total TV solutions , giving clients access to powerful cross-platform advertising opportunities spanning broadcast TV, streaming, digital audio and online channels. What youâll do You will be at the forefront of media sales, selling Sevenâs premium TV airtime and digital products. Join a highly trained, fun, and high-performing team that values collaboration and continuous improvement. Backed by Sevenâs strong brand and reputation, you will be responsible for driving revenue growth through television airtime, digital products, and commercial production services. Build strong client relationships while actively seeking new opportunities to showcase Sevenâs unmatched media reach. Develop, execute, and optimise advertising campaigns using market insights, client data, and trading expertise to maximise performance and results. Collaborate with internal teams while mentoring Coordinators and Account Managers, contributing to a high-performing sales culture and ensuring best-practice campaign delivery. What youâll need A current drivers license and vehicle is a must. 4â6 years' account management and B2B sales experience, with a track record in new business development and delivering commercial outcomes Strong senior stakeholder management (e.g. GAD level), backed by excellent communication and emotional intelligence Skilled negotiator and presenter, able to influence senior audiences and deliver compelling proposals Commercially sharp, identifying client needs and designing insight-led solutions (media/advertising experience a plus) Advanced trading and campaign planning skills, including schedule building, CPM analysis, and optimisation Self-motivated and collaborative, managing competing priorities, mentoring junior staff, and staying on top of media trends What we offer Salary Packaging â Access novated leasing and exclusive discounts on top brands and tickets for a range of entertainment experiences Fitness Passport â Enjoy discounted access to a broad range of gyms and swimming pools across Australia Parental Leave â Generous paid parental leave and 5 days paid fertility leave Exclusive perks â Working in media comes with a heap of perks including discounts on top brands, behind-the-scenes access, & industry tickets Birthday & Volunteer Leave â celebrate your birthday with a paid day off, plus enjoy an additional day each year to volunteer for a charity or cause that matters to you. Work Life Balance - 9 Day fortnight trial to support a balanced lifestyle Working at SMG means being part of a business with unmatched reach, endless opportunities to grow, and the chance to make a real impact. Join us and shape the stories, experiences and conversations that connect Australia. SMG is an equal opportunity employer committed to diversity, inclusion, and fair hiring. We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected. SMG is committed to providing an inclusive recruitment process. If you require any accommodations during your interview, please let us know. Weâre happy to support your needs to ensure a fair and comfortable experience. Reach out to [email protected] for assistance. Resumes from recruitment agencies will not be accepted. SNOL
CyberCX - Senior Account Manager
Accenture ¡ Posted 5 days ago
About the role
CyberCX â Senior Account Manager Location: Melbourne | Hybrid working This role is with CyberCX, part of Accenture. We are seeking a BD focused, energetic & driven Senior Account Manager to drive the growth of CyberCXâs capabilities, products, professional services and managed services across key customer accounts. In this role, you will develop strategic account plans, identify new sales opportunities and build lasting customer partnerships. You will also coordinate compelling proposals and tender responses, bringing together internal specialists to address customer needs and position CyberCX as a trusted partner. This is an opportunity for a commercially driven sales professional to manage complex enterprise relationships, expand existing accounts and contribute to customer satisfaction, retention and long-term revenue growth. Key responsibilities: Develop and manage strategic business plans across multiple key Enterprise customer accounts to achieve revenue, quota and account-growth targets. Build strong relationships with new and existing customers, developing a clear understanding of their objectives, needs, buying criteria and decision-making processes. Act as a primary point of contact between customers and CyberCX, ensuring a consistently high level of service. Identify and pursue new business, cross-selling, renewal and upselling opportunities. Position relevant CyberCX products, professional services and managed services against customersâ current and future requirements. Lead the development of sales proposals, tenders, bids, contracts, presentations and account management plans. Facilitate product demonstrations and technical discussions involving customers and CyberCX subject-matter experts. Negotiate pricing and volume discounts in line with CyberCX policies. Monitor account performance and maintain accurate sales forecasts, CRM records, reports and territory plans. Collaborate across CyberCX to strengthen customer engagement, knowledge-sharing and service delivery. About you: At least five yearsâ experience in account management, business development or customer-focused solution sales within IT / Tech / Cyber Security. A proven record of achieving or exceeding sales targets and KPIs. Experience managing complex enterprise accounts and navigating medium- to long-term sales cycles. Strong relationship management, influencing, listening and negotiation skills. Experience acquiring new customers and growing existing accounts through cross-functional collaboration. The ability to prepare and present tailored proposals, pricing quotations and tender responses to senior stakeholders. Proficiency with CRM and account management platforms, including Salesforce, as well as Microsoft Office. A proactive, adaptable and resilient approach to solving problems and responding to change. You will be professional and ethical, with the ability to inspire trust through integrity and respect. You will bring a customer-focused, collaborative and enterprise-minded approach, along with the adaptability and initiative needed to deliver outstanding outcomes. About CyberCX: CyberCX is a leading provider of professional cyber security and cloud services across Australia and New Zealand. CyberCX partners with private and public sector organisations to help them manage cyber risk, respond to incidents and build resilience in a complex threat environment. Its end-to-end cyber and cloud capabilities include consulting and advisory; governance, risk and compliance; incident response; penetration testing and assurance; network and infrastructure solutions; cloud security; identity and access management; managed security services; and cyber security training. Based on business requirements, candidates applying for this role may also be assessed for other opportunities within Accenture. About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Benefits of working at Accenture: 18 weeksâ paid parental leave. Long- and short-term career break opportunities. A structured career development program. Local and international career opportunities. Certification as a Family Inclusive Workplaceâ˘. Flexible work arrangements centred around Accentureâs Truly Human ethos and its commitment to supporting employee health and wellbeing. Recognition in the top three of the previous yearâs Diversity & Inclusion Index. WORK180 Endorsed Employer. Accentureâs consulting professionals receive training across business acumen and technical and professional skills. Formal and informal development opportunities are available through on-the-job, online, classroom and collaborative learning. Equal employment opportunity At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel they can bring their authentic selves to work every day. We encourage applications from all people and are committed to removing barriers throughout the recruitment process and employee lifecycle. Employment decisions are made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation, and discrimination is not tolerated. If you require an adjustment to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant job number, or call 61 2 9005 5000. Based on business requirements, candidates applying for this role can also be assessed for other opportunities within Accenture. â All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. Youâll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is a an EEO and Affirmative Action Employee of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity Statement for Australia: At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in âwhereâ, âwhenâ and âhowâ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on 61 2 9005 5000. To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. Please check with recruiter. About Accenture Accenture is a leading global professional services company that helps the worldâs leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicesâcreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the worldâs leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement for Australia: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on 61 2 9005 5000 . Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement
CyberCX - Senior Account Manager (Melbourne)
Accenture ¡ Posted 5 days ago
About the role
CyberCX â Senior Account Manager Location: Melbourne | Hybrid working This role is with CyberCX, part of Accenture. We are seeking an energetic & driven Senior Account Manager to drive the growth of CyberCXâs capabilities, products, professional services and managed services across key customer accounts. In this role, you will develop strategic account plans, identify new sales opportunities and build lasting customer partnerships. You will also coordinate compelling proposals and tender responses, bringing together internal specialists to address customer needs and position CyberCX as a trusted partner. This is an opportunity for a commercially driven sales professional to manage complex enterprise relationships, expand existing accounts and contribute to customer satisfaction, retention and long-term revenue growth. Key responsibilities: Develop and manage strategic business plans across multiple key Enterprise customer accounts to achieve revenue, quota and account-growth targets. Build strong relationships with new and existing customers, developing a clear understanding of their objectives, needs, buying criteria and decision-making processes. Act as a primary point of contact between customers and CyberCX, ensuring a consistently high level of service. Identify and pursue new business, cross-selling, renewal and upselling opportunities. Position relevant CyberCX products, professional services and managed services against customersâ current and future requirements. Lead the development of sales proposals, tenders, bids, contracts, presentations and account management plans. Facilitate product demonstrations and technical discussions involving customers and CyberCX subject-matter experts. Negotiate pricing and volume discounts in line with CyberCX policies. Monitor account performance and maintain accurate sales forecasts, CRM records, reports and territory plans. Collaborate across CyberCX to strengthen customer engagement, knowledge-sharing and service delivery. About you: At least five yearsâ experience in account management, business development or customer-focused solution sales within IT / Tech / Cyber Security. A proven record of achieving or exceeding sales targets and KPIs. Experience managing complex enterprise accounts and navigating medium- to long-term sales cycles. Strong relationship management, influencing, listening and negotiation skills. Experience acquiring new customers and growing existing accounts through cross-functional collaboration. The ability to prepare and present tailored proposals, pricing quotations and tender responses to senior stakeholders. Proficiency with CRM and account management platforms, including Salesforce, as well as Microsoft Office. A proactive, adaptable and resilient approach to solving problems and responding to change. You will be professional and ethical, with the ability to inspire trust through integrity and respect. You will bring a customer-focused, collaborative and enterprise-minded approach, along with the adaptability and initiative needed to deliver outstanding outcomes. About CyberCX: CyberCX is a leading provider of professional cyber security and cloud services across Australia and New Zealand. CyberCX partners with private and public sector organisations to help them manage cyber risk, respond to incidents and build resilience in a complex threat environment. Its end-to-end cyber and cloud capabilities include consulting and advisory; governance, risk and compliance; incident response; penetration testing and assurance; network and infrastructure solutions; cloud security; identity and access management; managed security services; and cyber security training. Based on business requirements, candidates applying for this role may also be assessed for other opportunities within Accenture. About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Benefits of working at Accenture: 18 weeksâ paid parental leave. Long- and short-term career break opportunities. A structured career development program. Local and international career opportunities. Certification as a Family Inclusive Workplaceâ˘. Flexible work arrangements centred around Accentureâs Truly Human ethos and its commitment to supporting employee health and wellbeing. Recognition in the top three of the previous yearâs Diversity & Inclusion Index. WORK180 Endorsed Employer. Accentureâs consulting professionals receive training across business acumen and technical and professional skills. Formal and informal development opportunities are available through on-the-job, online, classroom and collaborative learning. Equal employment opportunity At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel they can bring their authentic selves to work every day. We encourage applications from all people and are committed to removing barriers throughout the recruitment process and employee lifecycle. Employment decisions are made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation, and discrimination is not tolerated. If you require an adjustment to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant job number, or call 61 2 9005 5000. Based on business requirements, candidates applying for this role can also be assessed for other opportunities within Accenture. â We are a WORK180 Endorsed Employer, to see our benefits and policies click here All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. Youâll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is a an EEO and Affirmative Action Employee of Females/Minorities/Veterans/Individuals with Disabilities. Equal Employment Opportunity Statement for Australia: At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in âwhereâ, âwhenâ and âhowâ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on 61 2 9005 5000. To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. To check with recruiter. About Accenture Accenture is a leading global professional services company that helps the worldâs leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicesâcreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the worldâs leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement for Australia: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on 61 2 9005 5000 . Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement
Orchard - Senior Account Manager
Orchard Marketing ¡ Posted 7 days ago
About the role
Company Description At Orchard, we believe creativity and technology should work hand-in-hand to invent better outcomes. Weâre Australiaâs leading health and wellness agency, blending modern marketing with science and powered by deep digital experience. Our work wins effectiveness awards and, more importantly, creates meaningful change for patients, HCPs, and the brands we partner with. Weâre a fun, hardworking team that leaves egos at the door. Past that door? A collaborative studio filled with inspiring people, big ideas, and yes, free crumpets. Job Description The Senior Account Manager (SAM) marks the transition from an agency/ internal focus to a more client-focused role where you begin to demonstrate the skills needed to become an Account Director. The level of client contact is increased, including a combination of accounts that you lead and accounts where you continue to report to a Senior Account Director or Group Account Director In this SAM role, you will be delivery focussed, trusted as a product owner and given genuine ownership of your own portfolio of work, from financial reporting through to managing multiple client stakeholders and external suppliers. Where you are assigned with lead account responsibilities, you will be responsible for meeting an annual revenue target, assisting with strategically managing the agency-client relationship, ensuring the efficient day-to-day management of your accounts and delivering exceptional solutions for your clients. You may still need to seek guidance in these areas from mentoring, and that support network will always be available across the wider team. The SAM is responsible for: Thriving in a fast-paced environment to deliver a steady volume of work Championing the work with clients, communicating value and encouraging growth Day-to-day management and growth of accounts Raising the profile of the agency across the board, both internally and externally Developing account plans and delivering against them with the support of an SAD/GAD across assigned clients (maintaining a key focus on inventing better and generating organic growth). Key Functions Client Service: The SAM is responsible for the working relationship with the client. Most aspects aspects of the relationship should be led by the SAM with support as needed by their manager. This should include, but not be limited to: Ensuring that clients are efficiently charged for the work the agency has performed Bringing best practice in client service skills to the team, managing client expectations proactively Providing communications counsel and strategic advice to clients Developing strong rapport shaped around long-term relationships with clients and external suppliers Bringing exceptional attention to detail to every deliverable, ensuring all work leaves the agency at the highest standard Helping create an environment and constructively directing the team to deliver brilliant work Developing the professional competencies of the team, driving the group for continuous improvement Efficient resolution of client service problems before they escalate, proactive management and communication Confidently presenting and selling agency ideas and recommendations for improvement Regularly scheduling team meetings to review progress, identify problems and mitigation strategies as required Planning, forecasting and developing client growth plans shaped around clients overarching strategic objectives Planning & Strategy: Providing support and input into strategic plans to best fit with the clientâs strategic objectives Writing clear, informed creative and production briefs that enable great work Inspiring creative thinking and assessing ideation that best suit the clients overarching strategic objectives Working with peers to produce work that builds the brand and pushes the boundaries where possible Working with the production and creative team to develop concepts to ensure integration and feasibility Advising clients and agency teams on the latest digital innovations that are suitable across our clients New Business: The SAM should be able to provide support to the team during new business pitches as requested, whilst being responsible for any pitch opportunities within their existing client portfolio. Finance: The SAM should proactively identify and deliver existing revenue of up to $1m within their assigned account portfolio and be financially responsible for: Owning the financial reporting for your portfolio, keeping it accurate and up to date at all times Proactive identification and delivery, working closely with Project Managers All client work to be accurately charged for unless agreed otherwise Overseeing all estimates and scopes of work created Ensuring that any overages are addressed and then covered in a timely and appropriate manner Providing accurate forecasts, ensuring management are aware of any significant changes in a timely manner Candidates are not always expected to have all the skills required when they start the job, attitude itself goes a long way, but the role will provide the successful candidate the opportunity to learn all aspects. Qualifications Minimum of four years agency experience Previous creative agency experience is preferred and will benefit you in the role Excellent oral and written communication and skills Passion for digital marketing and/or creating great, connected experiences Good presentation skills Exceptional organisational skills, with the ability to manage competing priorities Meticulous attention to detail A delivery focus, with the ability to thrive in a fast-paced environment Experience managing multiple client stakeholders and external suppliers Excellent organisational skills Good financial management skills Interest in current technology and future trends Team player A great attitude Above all, the successful candidate to join Orchard will be someone who has a strong work ethic driven by creative passion, positive energy and thrives on challenges, alongside a desire to grow with the company! Additional Information Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply. A Little About Orchard We offer an awesome, fun working environment full of culture and energy. We leave our egos at the door and past that door is a super cool office space filled with inspiring people and free crumpets. We pride ourselves on our work, as well as our focus on a healthy work / life balance. Weâre 100% committed to you, your career at Orchard and your continued professional and personal development. We offer a rich array of internal and external structured training and education courses as well as ongoing individual wellbeing support through our Employee Assistance Program. Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply.
Senior Client Account Manager
Pattern ¡ Posted 7 days ago
About the role
Pattern is a global ecommerce accelerator helping ambitious brands grow across performance media, marketplaces, and D2C channels. We partner with the worldâs most recognisable brands - combining data, tech, and strategy to drive measurable growth. If youâre a strategic, commercially minded Senior Account Manager ready to lead clients and shape digital growth stories, this role is for you. What Youâll Do Act as the primary contact for 7-8 high-profile clients, building trusted relationships through regular face-to-face meetings, digital check-ins, and proactive communication. Support channel teams with strategic direction, making sure every initiative aligns with each clientâs overarching business goals. Act as the project manager - scheduling work, managing timelines, and ensuring seamless delivery across teams. Oversee campaign delivery across channels, ensuring scope, timelines, budgets, and KPIs are met. Identify and present new growth opportunities that deliver measurable impact for clients. What You Bring 4 yearsâ account management experience in a digital or full-service agency. Expertise across SEM, Social Advertising and SEO. Must be confident creating reports from Google Analytics, Google Ads, and Meta. Confident presenter and communicator with strong commercial acumen. Analytical mindset - you love connecting data to meaningful client outcomes. Proven ability to lead multi-channel teams and manage complex projects. Why Youâll Love Working at Pattern 5 weeks annual leave every year. Hybrid flexibility - WFH Mondays & Fridays. Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb). Work-from-anywhere policy for travel and flexibility. 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave. Regular team events - lunches, celebrations, and Pattern Values Week. Stock options available upon joining. Ready to lead, grow, and make an impact? Join Pattern - where ambitious brands (and people) accelerate. What is the hiring process? Virtual interview with Hiring Manager Virtual/in-person task presentation and interview with Hiring Manager & Peer Virtual/in-person interview with other team members Professional reference checks Executive review Offer We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Orchard - Senior Account Manager
Orchard Marketing ¡ Posted 8 days ago
About the role
Job Description The Senior Account Manager (SAM) marks the transition from an agency/ internal focus to a more client-focused role where you begin to demonstrate the skills needed to become an Account Director. The level of client contact is increased, including a combination of accounts that you lead and accounts where you continue to report to a Senior Account Director or Group Account Director In this SAM role, you will be delivery focussed, trusted as a product owner and given genuine ownership of your own portfolio of work, from financial reporting through to managing multiple client stakeholders and external suppliers. Where you are assigned with lead account responsibilities, you will be responsible for meeting an annual revenue target, assisting with strategically managing the agency-client relationship, ensuring the efficient day-to-day management of your accounts and delivering exceptional solutions for your clients. You may still need to seek guidance in these areas from mentoring, and that support network will always be available across the wider team. The SAM is responsible for: Thriving in a fast-paced environment to deliver a steady volume of work Championing the work with clients, communicating value and encouraging growth Day-to-day management and growth of accounts Raising the profile of the agency across the board, both internally and externally Developing account plans and delivering against them with the support of an SAD/GAD across assigned clients (maintaining a key focus on inventing better and generating organic growth). Key Functions Client Service: The SAM is responsible for the working relationship with the client. Most aspects aspects of the relationship should be led by the SAM with support as needed by their manager. This should include, but not be limited to: Ensuring that clients are efficiently charged for the work the agency has performed Bringing best practice in client service skills to the team, managing client expectations proactively Providing communications counsel and strategic advice to clients Developing strong rapport shaped around long-term relationships with clients and external suppliers Bringing exceptional attention to detail to every deliverable, ensuring all work leaves the agency at the highest standard Helping create an environment and constructively directing the team to deliver brilliant work Developing the professional competencies of the team, driving the group for continuous improvement Efficient resolution of client service problems before they escalate, proactive management and communication Confidently presenting and selling agency ideas and recommendations for improvement Regularly scheduling team meetings to review progress, identify problems and mitigation strategies as required Planning, forecasting and developing client growth plans shaped around clients overarching strategic objectives Planning & Strategy: Providing support and input into strategic plans to best fit with the clientâs strategic objectives Writing clear, informed creative and production briefs that enable great work Inspiring creative thinking and assessing ideation that best suit the clients overarching strategic objectives Working with peers to produce work that builds the brand and pushes the boundaries where possible Working with the production and creative team to develop concepts to ensure integration and feasibility Advising clients and agency teams on the latest digital innovations that are suitable across our clients New Business: The SAM should be able to provide support to the team during new business pitches as requested, whilst being responsible for any pitch opportunities within their existing client portfolio. Finance: The SAM should proactively identify and deliver existing revenue of up to $1m within their assigned account portfolio and be financially responsible for: Owning the financial reporting for your portfolio, keeping it accurate and up to date at all times Proactive identification and delivery, working closely with Project Managers All client work to be accurately charged for unless agreed otherwise Overseeing all estimates and scopes of work created Ensuring that any overages are addressed and then covered in a timely and appropriate manner Providing accurate forecasts, ensuring management are aware of any significant changes in a timely manner Candidates are not always expected to have all the skills required when they start the job, attitude itself goes a long way, but the role will provide the successful candidate the opportunity to learn all aspects.
Senior Account Manager | International Freight Forwarding
People in Focus ¡ Posted 9 days ago
About the role
Take ownership of established client accounts, manage international shipments and make a direct contribution to service delivery and account profitability. An international freight forwarder is seeking an experienced Senior Account Manager with strong operational knowledge, commercial awareness and a proactive approach to customer service. This is a hands-on role combining client relationship management, import and export operations, supply chain coordination and commercial account management . You will manage your assigned customersâ requirements from origin through to final delivery, ensuring shipments progress efficiently and clients receive clear, timely advice. If you enjoy building trusted customer relationships, solving complex freight challenges and taking responsibility for outcomes, this role offers the opportunity to apply your experience with a high level of autonomy. About the role As the primary contact for your client portfolio, you will develop a thorough understanding of each customerâs business and supply chain requirements. You will coordinate shipments, anticipate potential disruptions and identify opportunities to improve service, efficiency and profitability. Your responsibilities will include: Client account management: Build strong relationships with key stakeholders, manage service expectations and support customer retention. Import and export operations: Manage consignments from booking through to final delivery, maintaining control of shipment milestones, documentation and delivery requirements. Supply chain coordination: Liaise with overseas agents, suppliers, transport providers, customs brokers and relevant authorities to keep freight moving. Customs and biosecurity coordination: Obtain release documentation, coordinate clearance requirements and ensure regulatory directions are actioned within required timeframes. Commercial management: Prepare accurate quotes, monitor shipment costs, ensure timely invoicing and review account profitability against agreed commercial arrangements. Proactive problem solving: Identify delays, service risks and operational issues early, take appropriate action and keep customers and management informed. Continuous improvement: Recommend practical changes to workflows, systems and processes that improve customer service and commercial performance. About you You are an experienced freight forwarding professional who can confidently manage both the operational and commercial requirements of client accounts. You will bring: Demonstrated experience in international freight forwarding account management, senior customer service or a comparable role with substantial client and operational responsibility. Strong practical knowledge of Australian import and export procedures, freight documentation, customs clearance and biosecurity requirements. Experience managing shipments from origin through to final delivery. The ability to build trusted relationships with customers, overseas agents and service providers. Commercial understanding of quoting, costing, invoicing, margins and account profitability. Sound judgement, strong attention to detail and the ability to prioritise competing shipment requirements. Clear communication skills and confidence managing customer expectations when circumstances change. A proactive approach to identifying operational risks, process improvements and areas where further support or knowledge is needed. This position suits someone ready to contribute their existing expertise, work independently and take full ownership of their client portfolio. You will know when to resolve an issue directly and when to involve management. The opportunity Take responsibility for client relationships and complete shipment delivery. Combine operational expertise with commercial account management. Influence service standards, process improvements and account performance. Become a trusted logistics adviser to your customers. Apply If you are an experienced freight forwarding professional looking for a senior account management role with autonomy and accountability, submit your CV for consideration, or contact Sharyn O'Halloran on 0432 990 472 for a confidential discussion.
Account Manager/ Senior Account Manager
Havas ¡ Posted 12 days ago
About the role
Agency : Host/Havas Job Description : Hello. Welcome to Havas Host. You are an Account Manager/ Senior Account Manager - Congratulations, you absolute boss. Before we get into the nitty gritty of what we think your role is all about, we want you to know how we roll, because itâs how we expect you to roll too. Weâre a beautifully, brilliantly varied bunch. Thatâs what makes this place so interesting. But no matter who you are or what youâre into, at Havas Host we all abide by a few simple âUnusual Worksâ behaviours that keep us on the same page. 1. BE CAN DO: âUsualâ excuses hold us back and being âunusuallyâ Can Do propels us forward. Donât think why something wonât work but what you can do to help it succeed. Put can do into action and take the lead rather than expecting someone else to do it. 2. BE CURIOUS: Originality doesnât come from staying in the usual lanesâit comes from venturing into the unusual. Challenge your own usual self every day. Ask unusual questions and seek unusual answers - of yourself and your clients. Learn to challenge your own assumptions and perspectives every day. 3. BE FEARLESS: Achieving unusual works is about embracing the untested. Usually we fear failing but part of unusual works is being fearless to try. Whatâs the worst that can happen? We try something else! 4. BE COLLECTIVE: Usually agencies are good at one thing. Unusually our superpower is our collective capability. But cohesive collectives donât build themselves itâs takes individual actions. So say hello, cross the floor, seek to work with others, respect what they bring and above all, celebrate together. If you can do all of that, and do your job (weâll get to that in a bit), you wonât go far wrong. Weâll assess you against those behaviours as part of your annual review. How do you know if you are being a brilliant Account Manager/ Senior Account Manager at Havas Host You can (and often do) do everything an account executive can (so read that job spec too!). BUT your day to day will involve the following core responsibilities: ⢠You are the person who has the best working knowledge of whatâs going on day to day. You know your jobs inside out and back to front. People come to you to find out whatâs going on â they trust you to steer them in the right direction. ⢠You are the main point of contact for clients on a daily basis, ensuring that communication is clear, timely, and proactive. ⢠Youâre capable of confidently managing all day-to-day responsibilities on a piece of business you have successfully led client campaigns from concept to execution across all mediums, from broadcast to digital, print to experiential, on time and in budget. ⢠You oversee the quality of deliverables, ensuring that the agencyâs standards of excellence are maintained across all aspects of a campaign / work. ⢠You write excellent, inspiring and concise task briefs and de-briefs and are sharpening your strategic skills by contributing to the development of larger creative briefs and strategic decks, and project proposal decks (e.g. first drafts). ⢠You have a point of view on creative work, which you can respectfully articulate â the creative team love working with you, as they know you will champion excellent work on their behalf. ⢠You understand inherently what is driving your clientâs needs, and subsequently the reason for their briefs, debriefs and their feedback. You then take this information to help mould and craft excellent creative work, that works for the client- with perfect balance. ⢠You speak up in meetings both internal and external with a point of view that is both articulate and to the point. ⢠You can deal with conflict or problems with diplomacy and tact and bring any issue round to a good outcome. ⢠You ensure the workflow plan is being updated weekly and accurately, ensuring any changes are communicated back to the agency team and reflected in your project planning. ⢠You provide regular status updates to the Account Director, keeping them informed of project progress, potential issues, and opportunities. ⢠You address client concerns and issues promptly and effectively, escalating to the Account Director when necessary. ⢠You foster strong relationships with clients, acting as a trusted advisor and consistently ensuring their needs are met. ⢠You are in frequent contact with your clients, you know their business and competitive landscape as well as they do, if not better. A client knows that theyâre in a safe set of hands once you are put on a project and they find you invaluable. ⢠You are starting to get comfortable in managing people, and this could be direct reports (such as Account Executives) or by taking on your own projects and managing the team that work with you to deliver the project. ⢠You have a solid financial management skills. This means you estimate accurately, manage client POs, ensure timely billings, mange scope creep, alert the Client to any overages or underages for both project and retainers, ensure jobs stay on track, and generally boss all aspects of the financials in a timely manner. ⢠You also support your Account Director by forecasting workflow accurately and alerting your team to any increases/decreases immediately. Oh, and youâre also starting to proactively seek to grow revenue on your accounts by keeping your ear to the ground, being curious, reading between the lines and paying attention to the little things on your clientâs business. This is how youâll be assessed each year, and in your monthly catch ups with your manager, we anticipate you will discuss how you are tracking against these. Weâre absolutely delighted to have you. About Havas The Havas Village is a unique model â creative, digital, content, PR, media and partnerships, all under one roof. We build teams around our clientsâ needs, not our own structures, with offices in Sydney, Melbourne and Brisbane. At HAVAS, we are committed to building a future that is inclusive to all, where you can bring your whole self to work and feel valued, respected, and supported to succeed. We encourage people from diverse backgrounds, identities, beliefs, age, and abilities, including Aboriginal and Torres Strait Islander people, to apply for this or any role with us. We look forward to meeting you. If this sounds like you, weâd absolutely love to hear from you. LI-BN1 Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individualâs ability to perform their job.
Account Manager/ Senior Account Manager
Havas ¡ Posted 12 days ago
About the role
Agency : Host/Havas Job Description : Hello. Welcome to Havas Host. You are an Account Manager/ Senior Account Manager - Congratulations, you absolute boss. Before we get into the nitty gritty of what we think your role is all about, we want you to know how we roll, because itâs how we expect you to roll too. Weâre a beautifully, brilliantly varied bunch. Thatâs what makes this place so interesting. But no matter who you are or what youâre into, at Havas Host we all abide by a few simple âUnusual Worksâ behaviours that keep us on the same page. 1. BE CAN DO: âUsualâ excuses hold us back and being âunusuallyâ Can Do propels us forward. Donât think why something wonât work but what you can do to help it succeed. Put can do into action and take the lead rather than expecting someone else to do it. 2. BE CURIOUS: Originality doesnât come from staying in the usual lanesâit comes from venturing into the unusual. Challenge your own usual self every day. Ask unusual questions and seek unusual answers - of yourself and your clients. Learn to challenge your own assumptions and perspectives every day. 3. BE FEARLESS: Achieving unusual works is about embracing the untested. Usually we fear failing but part of unusual works is being fearless to try. Whatâs the worst that can happen? We try something else! 4. BE COLLECTIVE: Usually agencies are good at one thing. Unusually our superpower is our collective capability. But cohesive collectives donât build themselves itâs takes individual actions. So say hello, cross the floor, seek to work with others, respect what they bring and above all, celebrate together. If you can do all of that, and do your job (weâll get to that in a bit), you wonât go far wrong. Weâll assess you against those behaviours as part of your annual review. How do you know if you are being a brilliant Account Manager/ Senior Account Manager at Havas Host You can (and often do) do everything an account executive can (so read that job spec too!). BUT your day to day will involve the following core responsibilities: ⢠You are the person who has the best working knowledge of whatâs going on day to day. You know your jobs inside out and back to front. People come to you to find out whatâs going on â they trust you to steer them in the right direction. ⢠You are the main point of contact for clients on a daily basis, ensuring that communication is clear, timely, and proactive. ⢠Youâre capable of confidently managing all day-to-day responsibilities on a piece of business you have successfully led client campaigns from concept to execution across all mediums, from broadcast to digital, print to experiential, on time and in budget. ⢠You oversee the quality of deliverables, ensuring that the agencyâs standards of excellence are maintained across all aspects of a campaign / work. ⢠You write excellent, inspiring and concise task briefs and de-briefs and are sharpening your strategic skills by contributing to the development of larger creative briefs and strategic decks, and project proposal decks (e.g. first drafts). ⢠You have a point of view on creative work, which you can respectfully articulate â the creative team love working with you, as they know you will champion excellent work on their behalf. ⢠You understand inherently what is driving your clientâs needs, and subsequently the reason for their briefs, debriefs and their feedback. You then take this information to help mould and craft excellent creative work, that works for the client- with perfect balance. ⢠You speak up in meetings both internal and external with a point of view that is both articulate and to the point. ⢠You can deal with conflict or problems with diplomacy and tact and bring any issue round to a good outcome. ⢠You ensure the workflow plan is being updated weekly and accurately, ensuring any changes are communicated back to the agency team and reflected in your project planning. ⢠You provide regular status updates to the Account Director, keeping them informed of project progress, potential issues, and opportunities. ⢠You address client concerns and issues promptly and effectively, escalating to the Account Director when necessary. ⢠You foster strong relationships with clients, acting as a trusted advisor and consistently ensuring their needs are met. ⢠You are in frequent contact with your clients, you know their business and competitive landscape as well as they do, if not better. A client knows that theyâre in a safe set of hands once you are put on a project and they find you invaluable. ⢠You are starting to get comfortable in managing people, and this could be direct reports (such as Account Executives) or by taking on your own projects and managing the team that work with you to deliver the project. ⢠You have a solid financial management skills. This means you estimate accurately, manage client POs, ensure timely billings, mange scope creep, alert the Client to any overages or underages for both project and retainers, ensure jobs stay on track, and generally boss all aspects of the financials in a timely manner. ⢠You also support your Account Director by forecasting workflow accurately and alerting your team to any increases/decreases immediately. Oh, and youâre also starting to proactively seek to grow revenue on your accounts by keeping your ear to the ground, being curious, reading between the lines and paying attention to the little things on your clientâs business. This is how youâll be assessed each year, and in your monthly catch ups with your manager, we anticipate you will discuss how you are tracking against these. Weâre absolutely delighted to have you. About Havas The Havas Village is a unique model â creative, digital, content, PR, media and partnerships, all under one roof. We build teams around our clientsâ needs, not our own structures, with offices in Sydney, Melbourne and Brisbane. At HAVAS, we are committed to building a future that is inclusive to all, where you can bring your whole self to work and feel valued, respected, and supported to succeed. We encourage people from diverse backgrounds, identities, beliefs, age, and abilities, including Aboriginal and Torres Strait Islander people, to apply for this or any role with us. We look forward to meeting you. If this sounds like you, weâd absolutely love to hear from you. LI-BN1 Contract Type : Permanent Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individualâs ability to perform their job.
Senior Account Manager
Iress ¡ Posted 13 days ago
About the role
See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the worldâs most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australiaâs largest technology companies and employs more than 1,500 people across Australia, the United Kingdom, Africa, Canada, France, New Zealand and Asia. Build your career at Iress! Turn trusted client relationships into lasting growth across the trading markets. Weâre looking for a Senior Account Manager to own and grow strategic Trading client relationships across ANZ. Based in Sydney and reporting to the Head of Commercial, ANZ, youâll be the senior commercial partner clients rely on to understand their priorities, connect them with the right Iress expertise and help them get more value from our Global Trading and Market Data products. This is a role for someone who can move confidently between executive conversations and the detail of day-to-day client needs. Youâll protect and grow recurring revenue, uncover opportunities to deepen partnerships, and bring the client and market perspective back into Iress. Your work will help shape practical outcomes for clientsâand the future of our commercial relationships. Some of the amazing things youâll be involved in Own a portfolio of strategic Trading clients, building trusted relationships from operational and execution teams through to executive leadership. Develop clear account plans and a proactive engagement rhythm, including relationship reviews, executive briefings and business or steering meetings. Protect and grow recurring revenue through strong retention, renewals, increased product adoption, and relevant upsell and cross-sell opportunities. Lead or support commercial negotiations, licensing discussions and renewals; maintain a healthy, well-qualified pipeline and accurate forecasts. Help clients implement, embed and optimise GTMD productsâtranslating product features, releases and technical concepts into business value. Bring the right Iress teams together to progress client projects, resolve complex issues and deliver on commitments. Share client and market insight with Product & Development and other teams to inform product improvements, propositions and go-to-market activity. Build your network across the financial markets industry, stay close to trading trends and contribute to a collaborative, high-performing commercial team. What you will bring Demonstrated success in account management, relationship management or a comparable commercial role in financial services or financial markets technology. A strong understanding of trading environments, including relevant business practices, workflows and technology needs. Experience working with funds management, asset management, broking or related financial markets organisations. A track record of retaining clients, growing revenue, expanding solutions and delivering against commercial targets. Confidence building relationships and influencing stakeholders at all levels, including senior executives; strong negotiation, presentation and communication skills. Commercial and financial acumen, with the judgement to connect client priorities to sustainable outcomes for both the client and Iress. The ability to coordinate cross-functional teams, navigate complex issues and keep multiple stakeholders and priorities moving. A disciplined, organised approach to account planning, CRM, pipeline management and forecasting. Curiosity about products, technology and market developments, with the ability to explain complex ideas in clear, relevant terms. A practical, adaptable and client-first mindset, underpinned by integrity, accountability and a commitment to strong service. Why work with us? 8 additional paid days per year to extend your weekends Hybrid working Generous cash bonus for every successful referral Starting school leave - 8.5 days of leave to assist your children with the transition to school Up to 26 weeksâ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work 3 daysâ paid leave per year to participate in charity initiatives Discounted health insurance premiums Access to learning and development programs through LinkedIn Learning Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyoneâs uniqueness is valued and celebrated. Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you donât meet all of the requirements of the role, we would still like to hear from you! Weâre also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace. For more information about what we do, our people and values, please visit iress.com/join-us/careers . Employment Type Employee Time Type Full time
Senior Account Manager
Iress ¡ Posted 13 days ago
About the role
See yourself being part of a large, transformational change? This could be the role for you! At Iress, we make things happen We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the worldâs most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australiaâs largest technology companies and employs more than 1,500 people across Australia, the United Kingdom, Africa, Canada, France, New Zealand and Asia. Build your career at Iress! Turn trusted client relationships into lasting growth across the trading markets. Weâre looking for a Senior Account Manager to own and grow strategic Trading client relationships across ANZ. Based in Sydney and reporting to the Head of Commercial, ANZ, youâll be the senior commercial partner clients rely on to understand their priorities, connect them with the right Iress expertise and help them get more value from our Global Trading and Market Data products. This is a role for someone who can move confidently between executive conversations and the detail of day-to-day client needs. Youâll protect and grow recurring revenue, uncover opportunities to deepen partnerships, and bring the client and market perspective back into Iress. Your work will help shape practical outcomes for clientsâand the future of our commercial relationships. Some of the amazing things youâll be involved in Own a portfolio of strategic Trading clients, building trusted relationships from operational and execution teams through to executive leadership. Develop clear account plans and a proactive engagement rhythm, including relationship reviews, executive briefings and business or steering meetings. Protect and grow recurring revenue through strong retention, renewals, increased product adoption, and relevant upsell and cross-sell opportunities. Lead or support commercial negotiations, licensing discussions and renewals; maintain a healthy, well-qualified pipeline and accurate forecasts. Help clients implement, embed and optimise GTMD productsâtranslating product features, releases and technical concepts into business value. Bring the right Iress teams together to progress client projects, resolve complex issues and deliver on commitments. Share client and market insight with Product & Development and other teams to inform product improvements, propositions and go-to-market activity. Build your network across the financial markets industry, stay close to trading trends and contribute to a collaborative, high-performing commercial team. What you will bring Demonstrated success in account management, relationship management or a comparable commercial role in financial services or financial markets technology. A strong understanding of trading environments, including relevant business practices, workflows and technology needs. Experience working with funds management, asset management, broking or related financial markets organisations. A track record of retaining clients, growing revenue, expanding solutions and delivering against commercial targets. Confidence building relationships and influencing stakeholders at all levels, including senior executives; strong negotiation, presentation and communication skills. Commercial and financial acumen, with the judgement to connect client priorities to sustainable outcomes for both the client and Iress. The ability to coordinate cross-functional teams, navigate complex issues and keep multiple stakeholders and priorities moving. A disciplined, organised approach to account planning, CRM, pipeline management and forecasting. Curiosity about products, technology and market developments, with the ability to explain complex ideas in clear, relevant terms. A practical, adaptable and client-first mindset, underpinned by integrity, accountability and a commitment to strong service. Why work with us? 8 additional paid days per year to extend your weekends Hybrid working Generous cash bonus for every successful referral Starting school leave - 8.5 days of leave to assist your children with the transition to school Up to 26 weeksâ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work 3 daysâ paid leave per year to participate in charity initiatives Discounted health insurance premiums Access to learning and development programs through LinkedIn Learning Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyoneâs uniqueness is valued and celebrated. Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you donât meet all of the requirements of the role, we would still like to hear from you! Weâre also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace. For more information about what we do, our people and values, please visit iress.com/join-us/careers . Employment Type Employee Time Type Full time
Senior Account Manager - B2B Demand Generation (WHV Accepted)
Secure IQ Services ¡ Posted 13 days ago
About the role
Job Title: Senior Account Manager / Account Executive â B2B Demand Generation Location: Sydney or Perth â primarily working from home, with some office attendance Role Type: Full-Time Package: AUD $110,000 including superannuation, plus uncapped commission OTE: Approximately AUD $150,000 per year Who Are We? Secure IQ is a fast-growing headhunting, recruitment and talent solutions company helping businesses hire high-performing talent efficiently and at scale. We work with companies that are serious about building strong teams and need a structured, high-quality approach to hiring. Our focus is on delivering consistent results, improving hiring outcomes, and building long-term client relationships. As we scale, we are expanding our current sales function with recruitment sales stars that can drive predictable revenue growth and capitalise on existing momentum. About the Role Youâll take commercial ownership of a portfolio of senior client relationships, carrying an individual revenue target across new business, renewals and account growth. Reporting to the Sales Director, youâll lead conversations around client objectives, budgets, proposals and campaign scope. Youâll identify where additional services can meet a clientâs needs and build long-term relationships through a consultative sales approach. A dedicated Campaign Management team handles campaign delivery. Youâll work closely with them to understand performance, address challenges and agree practical solutions that protect the client relationship and commercial outcomes. This role suits someone who enjoys growing accounts, can confidently navigate difficult client conversations and takes ownership of revenue results. What Youâll Be Doing Owning senior client relationships and delivering revenue across new business, renewals and account growth. Running discovery meetings to understand clientsâ sales pipeline and marketing objectives. Developing and presenting proposals for demand generation and sales development programs. Leading renewal conversations at least 60 days before contracts end. Building account plans and identifying opportunities to expand services where they meet a genuine client need. Managing budget discussions, pricing negotiations and scope changes through to signed agreements. Working with Campaign Managers to resolve delivery challenges and communicate solutions to clients. Keeping Salesforce opportunities, account activity and forecasts accurate and current. Supporting the Sales Director on strategic accounts and larger opportunities. Improving proposal templates, renewal processes and commercial consistency. What Success Looks Like Achieving your individual revenue target across new business, renewals and account growth. Retaining clients through proactive relationship management and timely renewals. Growing accounts through relevant, commercially sound recommendations. Maintaining a clear account plan for every portfolio client. Resolving client concerns promptly while protecting pricing, scope and margin. Building a reliable pipeline and providing accurate weekly forecasts. Taking independent ownership of the portfolio following a structured 90-day ramp. What Weâre Looking For Senior commercial experience in a B2B agency or services business. A proven record of carrying and achieving an individual revenue target. Experience managing senior client relationships, including renewals and account expansion. A consultative approach to selling ongoing services and building long-term partnerships. Confidence discussing campaign performance, budgets and commercial outcomes with senior marketing and sales leaders. Strong judgment when handling challenging client conversations. The ability to work independently while collaborating closely with delivery teams. Hands-on B2B demand generation or agency sales experience is strongly preferred, particularly experience selling to technology vendors, distributors or channel partners. Candidates with international agency experience are welcome. Visa sponsorship considered for the right candidate. Requirements Senior experience in B2B agency sales, account management, account executive or related commercial roles. Demonstrated results against personal revenue targets. Experience winning new business, securing renewals and growing existing accounts. Experience selling or managing ongoing services, campaigns or retainers. Strong proposal development, presentation, negotiation and stakeholder management skills. Ability to manage pricing, scope and client expectations while protecting margins. Strong organisation, follow-up discipline and forecasting skills. Based in, or able to be based in, Sydney or Perth, with Australian work rights or eligibility for sponsorship. Highly regarded: Experience selling to technology vendors, distributors, channel partners or other B2B technology clients. Understanding of account-based marketing, content syndication, intent data, audience activation, outbound prospecting, appointment setting and SDR programs. Experience using Salesforce or a similar CRM to manage opportunities, forecasts and client activity. Benefits AUD $110,000 annual fixed package, including superannuation. Uncapped commission, with approximately AUD $40,000 at target and total OTE of approximately AUD $150,000. Primarily working from home, with some attendance at the Sydney or Perth office. A structured 90-day onboarding and ramp period. Ownership of senior relationships with leading technology brands and their partners. Dedicated Campaign Management support for delivery. Direct collaboration with the Sales Director and influence over commercial processes. Opportunity to develop into a broader senior commercial role as the business grows. Visa sponsorship considered for the right candidate.
Senior Account Manager - B2B Demand Generation (WHV Accepted)
Secure IQ Services ¡ Posted 13 days ago
About the role
Job Title: Senior Account Manager / Account Executive â B2B Demand Generation Location: Sydney or Perth â primarily working from home, with some office attendance Role Type: Full-Time Package: AUD $110,000 including superannuation, plus uncapped commission OTE: Approximately AUD $150,000 per year Who Are We? Secure IQ is a fast-growing headhunting, recruitment and talent solutions company helping businesses hire high-performing talent efficiently and at scale. We work with companies that are serious about building strong teams and need a structured, high-quality approach to hiring. Our focus is on delivering consistent results, improving hiring outcomes, and building long-term client relationships. As we scale, we are expanding our current sales function with recruitment sales stars that can drive predictable revenue growth and capitalise on existing momentum. About the Role Youâll take commercial ownership of a portfolio of senior client relationships, carrying an individual revenue target across new business, renewals and account growth. Reporting to the Sales Director, youâll lead conversations around client objectives, budgets, proposals and campaign scope. Youâll identify where additional services can meet a clientâs needs and build long-term relationships through a consultative sales approach. A dedicated Campaign Management team handles campaign delivery. Youâll work closely with them to understand performance, address challenges and agree practical solutions that protect the client relationship and commercial outcomes. This role suits someone who enjoys growing accounts, can confidently navigate difficult client conversations and takes ownership of revenue results. What Youâll Be Doing Owning senior client relationships and delivering revenue across new business, renewals and account growth. Running discovery meetings to understand clientsâ sales pipeline and marketing objectives. Developing and presenting proposals for demand generation and sales development programs. Leading renewal conversations at least 60 days before contracts end. Building account plans and identifying opportunities to expand services where they meet a genuine client need. Managing budget discussions, pricing negotiations and scope changes through to signed agreements. Working with Campaign Managers to resolve delivery challenges and communicate solutions to clients. Keeping Salesforce opportunities, account activity and forecasts accurate and current. Supporting the Sales Director on strategic accounts and larger opportunities. Improving proposal templates, renewal processes and commercial consistency. What Success Looks Like Achieving your individual revenue target across new business, renewals and account growth. Retaining clients through proactive relationship management and timely renewals. Growing accounts through relevant, commercially sound recommendations. Maintaining a clear account plan for every portfolio client. Resolving client concerns promptly while protecting pricing, scope and margin. Building a reliable pipeline and providing accurate weekly forecasts. Taking independent ownership of the portfolio following a structured 90-day ramp. What Weâre Looking For Senior commercial experience in a B2B agency or services business. A proven record of carrying and achieving an individual revenue target. Experience managing senior client relationships, including renewals and account expansion. A consultative approach to selling ongoing services and building long-term partnerships. Confidence discussing campaign performance, budgets and commercial outcomes with senior marketing and sales leaders. Strong judgment when handling challenging client conversations. The ability to work independently while collaborating closely with delivery teams. Hands-on B2B demand generation or agency sales experience is strongly preferred, particularly experience selling to technology vendors, distributors or channel partners. Candidates with international agency experience are welcome. Visa sponsorship considered for the right candidate. Requirements Senior experience in B2B agency sales, account management, account executive or related commercial roles. Demonstrated results against personal revenue targets. Experience winning new business, securing renewals and growing existing accounts. Experience selling or managing ongoing services, campaigns or retainers. Strong proposal development, presentation, negotiation and stakeholder management skills. Ability to manage pricing, scope and client expectations while protecting margins. Strong organisation, follow-up discipline and forecasting skills. Based in, or able to be based in, Sydney or Perth, with Australian work rights or eligibility for sponsorship. Highly regarded: Experience selling to technology vendors, distributors, channel partners or other B2B technology clients. Understanding of account-based marketing, content syndication, intent data, audience activation, outbound prospecting, appointment setting and SDR programs. Experience using Salesforce or a similar CRM to manage opportunities, forecasts and client activity. Benefits AUD $110,000 annual fixed package, including superannuation. Uncapped commission, with approximately AUD $40,000 at target and total OTE of approximately AUD $150,000. Primarily working from home, with some attendance at the Sydney or Perth office. A structured 90-day onboarding and ramp period. Ownership of senior relationships with leading technology brands and their partners. Dedicated Campaign Management support for delivery. Direct collaboration with the Sales Director and influence over commercial processes. Opportunity to develop into a broader senior commercial role as the business grows. Visa sponsorship considered for the right candidate.
Senior Account Manager
Snap Inc. ¡ Posted 15 days ago
About the role
Sydney, Australia Full time R0047151 Snap Inc (https://www.snap.com/en-US/) is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company operates Snapchat (http://snapchat.com/?lang=en-US) , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. (https://www.specs.com/) , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji (http://bitmoji.com/) , Saturn, and other digital services. Snapchat (https://www.snapchat.com/) is an app that empowers people to express themselves, live in the moment, learn about the world, and have fun together. It's the easiest and fastest way to communicate the full range of human emotions with your friends without pressure to be popular, pretty, or perfect. Snap's camera supports real friendships through visual communication, self expression and storytelling. Moving forward, our camera will play a transformative role in how people experience the world around them, combining what they see in the real world, with all that's available to them in the digital world. We're looking for a Senior Account Manager to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced and fluid environment. You'll help grow and nurture senior-level client relationships, analyze and optimize campaign performance, strategically plan branded and performance video campaigns, and lead complex platform work streams. What you'll do: Lead, manage, and proactively grow relationships with key clients and agency partners Proactively lead product update discussions, educate brands and agencies on Snap's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients Lead projects involving complex work streams and cross-functional collaboration (internally and externally) Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real time analysis Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category Knowledge, Skills & Abilities: Advanced Excel skills, as well as experience with analyzing datasets and delivering actionable insights Incredibly data driven, with deep understanding of advertising performance metrics Proven experience working effectively with cross-functional teams and all levels of management (internally and externally) Expert understanding of advertising performance metrics Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies) Ability to work in a fast paced environment and adapt to changes Ability to lead multiple projects with strong attention to detail Exceptional communication skills; both written and verbal Exceptional organizational and prioritization skills Minimum Qualifications: BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience 5 years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or 5 years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field Preferred Qualifications: Pre-existing relationships with senior-level client decision-makers and brand marketers Impressive track record of delivering on quota and obtaining positive reviews A passion for Snapchat as a user and solid knowledge of our ad products If you have a disability or special need that requires accommodation, please don't be shy and provide us some information (https://docs.google.com/forms/d/e/1FAIpQLScV7t31iR3yYR9ztGDHJpbvL63svWpb6s0afkBkLEjGnDx4Kg/viewform) . "Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4 days per week. At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. Our Benefits (http://careers.snap.com/benefits) : Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success! Curious what it's like to work at Snap? Meet the people behind our products and discover how our values shape the way we create, innovate, and connect. SPECS (https://www.specs.com/) : See how Snap is bringing computing into the world around us with SPECS, our next-generation augmented reality glasses built for real life. Snap News (https://newsroom.snap.com/) : Explore the latest stories about our products, innovation, and the people shaping what's next at Snap. Applicant and Candidate Privacy Policy (https://careers.snap.com/privacy-policy)
Senior Account Manager
Aruga ¡ Posted 16 days ago
About the role
The Aruga Account Manager position plays an important central role by managing and executing public relations and marketing campaigns and maintaining positive relationships with both clients and the media. KEY DUTIES & RESPONSIBILITIES Public Relations ⢠Delivering strategic, innovative and well-organised communication campaigns; ⢠Providing strategic counsel to clients to aid their PR and wider marketing campaigns; ⢠Researching and developing story angles in a cross section of print, broadcast and online media; ⢠Developing media materials, and reviewing and advising on materials prepared by others; ⢠Reviewing and and/or developing media lists; ⢠Identifying pitching opportunities and capitalising on media and influencer opportunities; ⢠Pitching angles and generating earned and sponsored media coverage that meets clientsâ objectives; ⢠Arranging interviews and editorial meetings with key journalists for clientsâ spokespeople â in person or over the phone â and facilitating these meetings where appropriate; ⢠Liaising with key media contacts and maintaining strong relationships with media, and staying intimately informed of the Australian media landscape; ⢠Monitoring, reporting and evaluating campaign success and adjusting when necessary. Marketing & Content ⢠Delivering strategic, innovative and well-organised marketing plans for clients; ⢠Overseeing and assisting with the development and execution of social media campaigns; ⢠Reviewing and/or developing social media posts, content calendars and content proposals; ⢠Monitoring analytics and day-to-day social activity for assigned social media accounts; ⢠Creating analytics recap reports and adjusting campaigns when necessary. Account Management ⢠Managing day-to-day activities for assigned clients including: researching, planning, implementing and evaluating scope of works, paying careful attention to budgets, resources, deadlines and client records; ⢠Proactively developing and cultivating relationships with clients; ⢠Running weekly calls and meetings with assigned clients and developing agendas and post meeting notes; ⢠Mentoring and managing Accounts Coordinators and Senior Account Executives and Account Executives; ⢠Ensuring that Team Lead and Agency Director are kept fully informed on activities of team, media and clients; ⢠Maintaining clear and consistent communication between the client and the account team; ⢠Researching and monitoring clientsâ businesses and industries to stay up to date; ⢠Operating time-sheeting efficiently and tracking all time; ⢠Being open and responding positively to feedback; ⢠Delivering work prior to or on deadline; ⢠Displaying the ability to communicate effectively and remain calm and courteous under pressure; ⢠Respectfully taking direction from Account Directors and Agency Partners. KNOWLEDGE, SKILLS & APPLICATION Knowledge Specific and in-depth theoretical and technical knowledge of: Aruga; communication industry; communication theories; Australian society and media; communication practices; clients and customers; sector; and ethical practice and social responsibility. Skills Plan and write routine texts; plan and present routine presentations; handle routine negotiations; manage complex client engagements; demonstrate complex creativity; mange tasks in an issues and crisis situation; manage media relations activity; manage audience insight development; develop communication plans; mange communication measurement and evaluation tasks; look for and manage business development activities; manage allocated budgets; and manage stakeholder activities. Application Uses verbal and non-verbal communication strategies for workplace negotiation; plans and manages team effectiveness; clearly outlines complex problems and suggests solutions; proactively identifies areas for improvement for other team members; able to propose informal and formal learning pathways; supervise the use of technology and review the performance of others; critically evaluate information; extract mathematical information from workplace tasks.
Senior Key Account Manager
Boehringer Ingelheim ¡ Posted 16 days ago
About the role
The Position The Senior Key Account Manager, Companion Animal is responsible for delivering sustainable, profitable growth across a portfolio of the most strategically important, complex and multi-channel accounts within the Australian Animal Health market. Combining senior strategic account leadership, strong commercial judgement and data-driven decision-making, you will develop and execute customer account strategies and Joint Business Plans across key channels including veterinary, e-commerce, retail, wholesalers, buying groups and corporate networks. You will identify and model growth opportunities, lead significant customer investment decisions and complex negotiations, and translate agreed priorities into effective commercial plans. You will also lead selected cross-account or channel initiatives and help strengthen commercial capability across the KAM team. This is a senior, commercially accountable customer field-based role where success is measured through customer value creation, market share growth, profitable sales and responsible Gross to Net investment. You will partner closely with senior internal and external stakeholders to deliver strong business outcomes across assigned national and/or multi-site accounts, while acting as a commercial thought partner to the Head of Channel & Key Account Management. Task & Responsibilities Senior strategic customer partnership and executive stakeholder leadership Leadership of FMCG-style account planning and multi-year Joint Business Planning Ownership of customer growth modelling, scenario planning and performance recovery Strategic and tactical promotional planning, optimisation and post-investment learning Gross to Net leadership and customer investment accountability Leadership of complex commercial negotiations, tenders and contract management Omnichannel activation and execution excellence across complex customer environments Cross-functional leadership, senior decision support and voice of the customer Advanced digital, analytical and CRM capability Compliance, governance, ethical promotion and commercial risk leadership Convert learning from priority accounts into scalable tools, playbooks and ways of working for the broader KAM team Provide senior support for complex customer escalations, recovery plans and major commercial opportunities Mentor and coach KAM colleagues, share best practice and raise standards in account planning, negotiation preparation, GTN discipline and performance evaluation Act as a senior commercial thought partner to the Head of Channel & Key Account Management on channel priorities, investment choices and customer risks Lead selected cross-account and channel growth initiatives requiring coordination across customers and functions About Our Future Employee 8 years' experience in Key Account Management, Category Management or an equivalent commercial role within Animal Health, FMCG, Consumer Healthcare, Retail or a related industry, including responsibility for complex or strategically important national accounts Proven capability in account planning, customer growth modelling, negotiation, profitability management, GTN discipline and performance reporting Strong analytical capability with the ability to convert customer, market and financial data into decisions and executable commercial plans Experience developing strategic and tactical promotional plans and evaluating their incremental impact and return Proven ability to lead cross-functional plans and deliver execution excellence across multiple stakeholders High-quality communication, presentation and influencing skills with senior internal and customer stakeholders Proficiency with CRM systems and digital communication or virtual engagement tools Proven ability to frame risks, trade-offs and recommendations clearly for senior decision-makers Ability to lead through influence, coach peers and improve commercial standards without formal people-management authority Demonstrated success leading complex negotiations, tenders or material customer investment decisions with senior stakeholders Willingness and ability to travel across Australia as required for customer engagement JOB ID 38493 Job function Marketing, Sales Career level Experienced professionals Organization Boehringer Ingelheim -Animal Health Pty Ltd Working time Full-Time Job flexibility Field Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, and communities. All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law
Senior Account Manager
clarity partners ¡ Posted 17 days ago
About the role
Clarity Partners is looking for an experienced Senior Account Manager to join a privately owned insurance brokerage in a Senior leadership appointment. This employer has an excellent employee culture, a warm and welcoming environment and a great benefits package. About the Role This is a newly expanded opportunity combining ownership of a quality commercial insurance portfolio with responsibility for overseeing a team of experienced brokers and support staff. You will manage approximately 75 long-standing clients across labour hire, earthmoving and property, while acting as the senior day-to-day point of contact for a team of five brokers and two support staff. The role offers genuine scope to develop into a key member of the leadership team over time, taking on greater responsibility as senior leaders progressively transition duties. You will have autonomy to manage your portfolio and team while continuing to receive support, introductions and guidance from senior management. Key Responsibilities Portfolio and Client Relationships Own a portfolio of approximately 75 commercial clients generating $500K in annual revenue, acting as the primary contact and strengthening long-standing SME and commercial relationships. Assume all client and market-facing responsibilities for the portfolio, with full handover and support from the current Director. Account Management and Broking Manage the full renewal and account management lifecycle, including approximately 20-25 renewals per month during peak periods. Review client risks, contracts and insurance requirements, and provide tailored recommendations and ongoing advice throughout the client lifecycle. Manage complex policies across PI, ISR and Management Liability, along with other commercial covers. Review claims history and pre-renewal information, and prepare renewal documentation and proposal forms. Negotiate with insurers and underwriters to secure appropriate coverage and terms. Team Leadership Oversee 5 brokers and 2 support staff, including workload coordination and day-to-day broking and technical queries, providing guidance on more complex matters. Lead weekly team meetings, monitor priorities and report to the management team. Work with internal processing support and an offshore assistant to keep administration efficient through workflow management, delegation and follow-ups. Mentor team members and contribute to broader leadership initiatives alongside the existing Directors. About You Experienced Senior Account Executive or Account Manager in client-facing general insurance broking. Experience managing mid-market commercial accounts, ideally $20K income portfolios. Strong technical knowledge across general insurance, including PI, ISR and Management Liability. Commercially aware, with sound negotiation skills and strong insurer relationships. Client-focused and relationship-driven, placing service ahead of new business. Strong communication, organisation and stakeholder management skills. Comfortable guiding and overseeing other brokers while managing your own accounts. Keen to grow into a broader leadership role while remaining hands-on with client and portfolio management. Why This Role Salary is subject to experience, in the region of $140-165K Super but is negotiable on skills and suitability. Take ownership of a quality portfolio with long-standing client relationships and no pressure to grow the book. Combine hands-on portfolio management with team oversight and leadership responsibility. Genuine opportunity to develop into a key member of the leadership team as the business continues to evolve. Work with a high level of autonomy while having experienced senior management support when needed. Strong administrative support through an offshore assistant and internal processing team. Bonus and incentive arrangements to be discussed with the successful candidate. Extra Perks Quarterly bonus structure. 1 day WFH per week. Additional week of leave over Christmas & New Year. Birthday day off. Friday lunches and regular team initiatives. Corporate massages available every couple of weeks.
Senior Account Manager
Navigator Health Group Pty ¡ Posted 19 days ago
About the role
Who we are: Navigator Group is Australiaâs leading healthcare innovator. We leverage technology and data to personalise healthcare, improve outcomes for patients and reduce costs for organisations. Our mission is to transform the healthcare landscape by providing innovative solutions and exceptional care that empowers people to return to work and life. By combining telehealth, digital health and clinic-based services, Navigator Group has become one of the leading and fastest growing interdisciplinary healthcare innovators in the country. The Role: We are looking for an Account Manager or Senior Account Manager to join our ever growing, fast paced, purpose driven team. If you are passionate about helping people and you are a natural at relationship building this role is for you. You will take responsibility for creating long-term, trusted relationships with our clients, develop new business from existing clients and actively seek new referral and business opportunities. The role will involve a closely collaborative approach with the client, as well as the core clinical team responsible for delivering the Navigator services. You will be part of a collaborative, innovative & progressive team that inspire and support each other every day. Duties: Ensure timely and successful delivery of our solutions according to customer needs and objectives Build and maintain strong relationships with clients, serving as their primary point of contact and trusted advisor Collaborate with cross-functional teams, including sales, marketing, and product, to deliver exceptional client experiences, support alignment, accountability and delivery excellence Develop and deliver training on our programs to clients and claims teams Monitor and analyse account performance metrics, identifying opportunities for improvement and implementing solutions Develop and execute strategic account plans to achieve growth objectives Stay up to date on industry trends and best practices, sharing insights and recommendations with clients and internal teams Qualifications: 5 years of experience in Personal Injury Claims, Rehab or Account Management with a proven track record of strategic claims management, driving growth and client satisfaction Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders Strategic thinker with the ability to develop and execute account plans that align with business objectives Strong analytical skills, with the ability to analyze data and metrics to drive decision-making What we offer you: Opportunities for additional training and professional development. Hybrid work environment An inclusive, supportive and friendly team environment Novated leasing, Salary packaging benefits up to 4 days additional paid leave per year. Excellent Employee Referral bonus. Purchase additional annual leave Career Development Opportunities To find out more about us, please visit https://www.navigatorgroup.com.au/ Please note only shortlisted applicants will be contacted. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. Candidates from all backgrounds are encouraged to apply. We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.
Senior Account Manager
Celia's Company ¡ Posted 20 days ago
About the role
Job Title: Senior Account Manager Job Summary: We are seeking a highly skilled and experienced Senior Account Manager to join our banking team in North Sydney, New South Wales. The successful candidate will be responsible for managing a portfolio of high-value clients, building strong relationships, and providing exceptional customer service. As a Senior Account Manager, you will play a key role in driving business growth by identifying opportunities to cross-sell and upsell banking products and services. Skills: â Proven experience as an Account Manager within the banking industry â Strong knowledge of financial products and services â Excellent communication and negotiation skills â Ability to build and maintain long-term client relationships â Strong analytical abilities with attention to detail â Proficient in CRM software and MS Office Suite Responsibilities: 1. Manage a portfolio of high-value clients by providing personalized financial advice tailored to their needs. 2. Build strong relationships with clients through regular communication, meetings, and networking events. 3. Understand client objectives, financial goals, risk tolerance levels, and develop strategies accordingly. 4. Identify opportunities for cross-selling or upselling banking products such as loans, mortgages, investments etc. 5. Collaborate with internal teams (e.g., Credit Risk) to ensure smooth processing of client requests or applications. 6. Monitor market trends affecting the banking industry; provide updates on changes in regulations or policies that may impact clientsâ portfolios. 7. Prepare periodic reports on client performance metrics including revenue growth targets achieved. Qualifications: 1. Bachelorâs degree in Business Administration or related field (Masterâs degree preferred) 2. Minimum 5 years of experience as an Account Manager within the banking industry 3. Proven track record of managing high-value client portfolios successfully 4. Professional certifications such as Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) are highly desirable 5. In-depth knowledge of Australian financial regulations and compliance standards
Senior Account Manager
Celia's Company ¡ Posted 20 days ago
About the role
Job Title: Senior Account Manager Job Summary: We are seeking a highly skilled and experienced Senior Account Manager to join our banking team in North Sydney, New South Wales. The successful candidate will be responsible for managing a portfolio of high-value clients, building strong relationships, and providing exceptional customer service. As a Senior Account Manager, you will play a key role in driving business growth by identifying opportunities to cross-sell and upsell banking products and services. Skills: â Proven experience as an Account Manager within the banking industry â Strong knowledge of financial products and services â Excellent communication and negotiation skills â Ability to build and maintain long-term client relationships â Strong analytical abilities with attention to detail â Proficient in CRM software and MS Office Suite Responsibilities: 1. Manage a portfolio of high-value clients by providing personalized financial advice tailored to their needs. 2. Build strong relationships with clients through regular communication, meetings, and networking events. 3. Understand client objectives, financial goals, risk tolerance levels, and develop strategies accordingly. 4. Identify opportunities for cross-selling or upselling banking products such as loans, mortgages, investments etc. 5. Collaborate with internal teams (e.g., Credit Risk) to ensure smooth processing of client requests or applications. 6. Monitor market trends affecting the banking industry; provide updates on changes in regulations or policies that may impact clientsâ portfolios. 7. Prepare periodic reports on client performance metrics including revenue growth targets achieved. Qualifications: 1. Bachelorâs degree in Business Administration or related field (Masterâs degree preferred) 2. Minimum 5 years of experience as an Account Manager within the banking industry 3. Proven track record of managing high-value client portfolios successfully 4. Professional certifications such as Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) are highly desirable 5. In-depth knowledge of Australian financial regulations and compliance standards
Senior Account Manager
Navigator Health Group Pty ¡ Posted 20 days ago
About the role
Who we are: Navigator Group is Australiaâs leading healthcare innovator. We leverage technology and data to personalise healthcare, improve outcomes for patients and reduce costs for organisations. Our mission is to transform the healthcare landscape by providing innovative solutions and exceptional care that empowers people to return to work and life. By combining telehealth, digital health and clinic-based services, Navigator Group has become one of the leading and fastest growing interdisciplinary healthcare innovators in the country. The Role: We are looking for an Account Manager or Senior Account Manager to join our ever growing, fast paced, purpose driven team. If you are passionate about helping people and you are a natural at relationship building this role is for you. You will take responsibility for creating long-term, trusted relationships with our clients, develop new business from existing clients and actively seek new referral and business opportunities. The role will involve a closely collaborative approach with the client, as well as the core clinical team responsible for delivering the Navigator services. You will be part of a collaborative, innovative & progressive team that inspire and support each other every day. Duties: Ensure timely and successful delivery of our solutions according to customer needs and objectives Build and maintain strong relationships with clients, serving as their primary point of contact and trusted advisor Collaborate with cross-functional teams, including sales, marketing, and product, to deliver exceptional client experiences, support alignment, accountability and delivery excellence Develop and deliver training on our programs to clients and claims teams Monitor and analyse account performance metrics, identifying opportunities for improvement and implementing solutions Develop and execute strategic account plans to achieve growth objectives Stay up to date on industry trends and best practices, sharing insights and recommendations with clients and internal teams Qualifications: 5 years of experience in Personal Injury Claims, Rehab or Account Management with a proven track record of strategic claims management, driving growth and client satisfaction Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders Strategic thinker with the ability to develop and execute account plans that align with business objectives Strong analytical skills, with the ability to analyze data and metrics to drive decision-making What we offer you: Opportunities for additional training and professional development. Hybrid work environment An inclusive, supportive and friendly team environment Novated leasing, Salary packaging benefits up to 4 days additional paid leave per year. Excellent Employee Referral bonus. Purchase additional annual leave Career Development Opportunities To find out more about us, please visit https://www.navigatorgroup.com.au/ Please note only shortlisted applicants will be contacted. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. Candidates from all backgrounds are encouraged to apply. We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.
Senior Account Manager
Navigator Health Group Pty ¡ Posted 20 days ago
About the role
Who we are: Navigator Group is Australiaâs leading healthcare innovator. We leverage technology and data to personalise healthcare, improve outcomes for patients and reduce costs for organisations. Our mission is to transform the healthcare landscape by providing innovative solutions and exceptional care that empowers people to return to work and life. By combining telehealth, digital health and clinic-based services, Navigator Group has become one of the leading and fastest growing interdisciplinary healthcare innovators in the country. The Role: We are looking for an Account Manager or Senior Account Manager to join our ever growing, fast paced, purpose driven team. If you are passionate about helping people and you are a natural at relationship building this role is for you. You will take responsibility for creating long-term, trusted relationships with our clients, develop new business from existing clients and actively seek new referral and business opportunities. The role will involve a closely collaborative approach with the client, as well as the core clinical team responsible for delivering the Navigator services. You will be part of a collaborative, innovative & progressive team that inspire and support each other every day. Duties: Ensure timely and successful delivery of our solutions according to customer needs and objectives Build and maintain strong relationships with clients, serving as their primary point of contact and trusted advisor Collaborate with cross-functional teams, including sales, marketing, and product, to deliver exceptional client experiences, support alignment, accountability and delivery excellence Develop and deliver training on our programs to clients and claims teams Monitor and analyse account performance metrics, identifying opportunities for improvement and implementing solutions Develop and execute strategic account plans to achieve growth objectives Stay up to date on industry trends and best practices, sharing insights and recommendations with clients and internal teams Qualifications: 5 years of experience in Personal Injury Claims, Rehab or Account Management with a proven track record of strategic claims management, driving growth and client satisfaction Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders Strategic thinker with the ability to develop and execute account plans that align with business objectives Strong analytical skills, with the ability to analyze data and metrics to drive decision-making What we offer you: Opportunities for additional training and professional development. Hybrid work environment An inclusive, supportive and friendly team environment Novated leasing, Salary packaging benefits up to 4 days additional paid leave per year. Excellent Employee Referral bonus. Purchase additional annual leave Career Development Opportunities To find out more about us, please visit https://www.navigatorgroup.com.au/ Please note only shortlisted applicants will be contacted. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. Candidates from all backgrounds are encouraged to apply. We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.
Senior Account Manager
Total Uniform Solutions Pty ATF DKT Family Trust ¡ Posted 20 days ago
About the role
Total Uniform Solutions (TUS) is a leading provider of customised uniforms and promotional products, dedicated to helping businesses easily manage their uniform programs and enhance their brand identity through quality clothing solutions. With a strong commitment to customer satisfaction and a diverse portfolio of clients such as Bunnings, Officeworks, Avis Budget Group and G8 Education, we pride ourselves on delivering exceptional service and innovative functional uniform designs. We are looking for an experienced results-driven Account Manager to join our team. This role requires a blend of sales expertise in the uniform/apparel industry, client management skills, and a passion for delivering top-notch service. You will be responsible for nurturing and growing existing relationships, managing accounts, and promoting our range of uniform solutions. Key Responsibilities: Build and maintain strong, long-lasting client relationships with existing customers. Act as the main point of contact and advocate for your group of clients. Understand client needs and objectives to propose suitable uniform solutions that align with their brand identity and budget. Collaborate with internal teams (design, production, operations) to ensure seamless execution of client projects. Identify opportunities to upsell or cross-sell additional products or services to existing clients. Be data driven; monitor account performance, track sales metrics, and prepare regular reports on account status. Proactively resolve any issues or concerns that arise during the client lifecycle. Stay updated on industry trends, market activities and competitors. Requirements: Proven experience as an Account Manager, Sales Representative, or relevant role in the apparel or promotional products industry. Demonstrated ability to build and maintain client relationships, negotiate and close deals. Proven experience working towards KPIs and sales targets. Excellent communication, interpersonal and presentation skills. Strong organisational skills with the ability to manage multiple client accounts simultaneously. Proficiency in CRM software (we use HubSpot) and Google Workspace A proactive and self-motivated attitude with a knack for delivering outstanding customer service. About Us We pride ourselves on our workplace culture and live and breathe our core values; All In, Game Changers, Simples and Data Driven. We come to work every day in a stunning custom designed office in the heart of Fortitude Valley, weâre hardworking and loyal, love a challenge, and strive to be 1% better at everything we do every day. Benefits include: Genuine growth opportunities All the tools you need to do the job; laptop etc Complimentary fruit, snacks, tea and coffee Quarterly social events End of trip facilities How to Apply: If you are a motivated independant professional who thrives in a fast-paced environment and enjoys building relationships with clients, we encourage you to apply. Please submit your resume in PDF format . Total Uniform Solutions is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Senior Account Manager
IBISWorld ¡ Posted 21 days ago
About the role
Where industry intelligence is going next, and who's building it For over five decades, the world's most sophisticated institutions have relied on IBISWorld to navigate uncertainty, identify opportunity and stay ahead of change. Banks, consulting firms, governments: when the stakes are high and the answer has to be right, they come to us. That trust is our legacy, and it's our starting point. We're advancing beyond traditional research into AI-enabled, actionable intelligence, embedding human-verified insight directly into the workflows our clients live in so they can see further and decide faster. The ground is shifting in our industry, and we are the ones moving it. You'd be joining at the most exciting moment to do so. Why this role, right now We're investing heavily in Client Services in Australia, raising the bar on how we hire, how we develop our people, and what great looks like. We're building a team with real momentum, genuine accountability, and the kind of culture people don't want to leave. This is a high-impact seat on that team. You'll own a portfolio of key accounts, protect and grow ARR, and act as the trusted advisor your clients call first. You'll have real autonomy over how your book is run and a direct hand in shaping how a high-performing CS team operates. If you're the kind of person who's quietly outgrown your current role, who wants to be surrounded by people as driven as you are, this is the one to look at. What you'll own You'll maximise the lifetime value of an assigned portfolio of key accounts. Two focuses, equally weighted: secure renewals & protect ARR, and drive growth by finding and closing the cross-sell and upsell opportunities hiding inside your book. Own the end-to-end performance of your book: renewal rates, upsell revenue, and client health Become the trusted advisor your clients call first, building relationships deep and wide enough to weather any renewal Identify, qualify, and close expansion across products, integration & AI solutions, additional users, and new business units Help clients embed our intelligence directly into their workflows and tools, turning a subscription into something they can't operate without Build strategic account plans for high-value clients, with stakeholder maps, white-space analysis, and forecasted ARR uplift Sit close to how the product is evolving, bringing client insight back to Product and Research to shape what we build next Keep your pipeline, forecasts, and CRM records sharp enough to run the business on Who thrives here We hire for culture as deliberately as we hire for capability, and we're specific about it. The people who do their best work at IBISWorld: Hold a high bar for the quality of their own work, without being asked to. Make decisions with the customer's experience as the top priority. Stay honest and transparent, even when the news is hard to deliver. Stay curious, pursuing learning, experimentation, and continual growth. Build genuine teamwork and collaborate by default. Question assumptions and look for evidence before making decisions. Stay calm under pressure and steady the team through any setbacks. If you read that list and recognise yourself, we should talk. What you'll bring 5 years in B2B sales or account management, ideally in SaaS, data, research, or information services A track record of beating revenue targets across both retention and new business Experience managing mid-market or enterprise accounts with complex stakeholder environments Strong commercial acumen, with the confidence to negotiate contracts and navigate procurement Fluency with CRM platforms (Salesforce preferred) and pipeline tools Excellent written and verbal communication Experience selling into procurement, strategy, finance, or risk functions (a plus) Familiarity with industry research or market intelligence platforms (a plus) Experience mentoring or leading peers in a commercial team (a plus) The offer This is a role that pays for performance. You'll carry a real book with real expansion upside, and a commission structure built to reward the people who grow it. Beyond the numbers: genuine autonomy over how you run your accounts, a team that holds the same standards and values you do, and the backing of a 50-year brand the world's biggest institutions already trust before you've said a word. We're not interested in building an average team. If that's the kind of place you've been looking for, bring the bar. We'll meet it.
Senior Account Manager - DTV Group
Impact Advising ¡ Posted 27 days ago
About the role
Join a purpose-led agency, delivering integrated DRTV and digital campaigns for not-for-profit clients. Combine your skills in client management, creative production and performance strategy to drive strong fundraising outcomes. Exciting opportunity for a Marketing professional with agency experience, or a not-for-profit professional looking to apply their in-house expertise within a high-performing agency environment Full-time | Hybrid | Sydney (also open to candidates working remotely in Melbourne Fantastic benefits, including 5 weeks annual leave, and one Friday off each month Impact of the organisation At DTV, film sits at the heart of fundraising - creating powerful moments that make hearts beat faster and inspire action. Since 2004, DTV has been working with charities and NGOs across the globe. They create, deliver and optimise DRTV and digital campaigns that connect the heartbeat of a cause with the hearts of supporters. With a focus on inspiration and performance, DTV combines insight, creativity and data to drive meaningful engagement and maximise return on investment. Impact you will have in this role As a Senior Account Manager, you will lead the end-to-end planning, production and performance of TV and digital advertising campaigns for a portfolio of charities and NGOs. Working within a values-led organisation, you will play a key role in delivering cost-effective, high-performing campaigns that help charities connect with new supporters and amplify their impact. This role will act as a trusted advisor to stakeholders, providing strategic direct response guidance while collaborating closely with creative teams. This includes shaping compelling Integrated campaigns across TV and digital channels briefing creative, coordinating film shoots, overseeing post-production, and managing campaigns through to broadcast, ensuring all work meets Australian advertising standards. This is a dynamic, fast-paced role requiring strong project management capability. You will be highly organised, ensuring campaigns are delivered on time, within budget, and optimised for performance, ultimately driving strong return on investment for clients. This role is well suited to a marketing professional with agency experience, particularly across integrated campaigns, advertising or TV production, or a not-for-profit professional looking to apply their in-house expertise within a high-performing agency environment. It offers strong opportunities for professional growth, including mentorship from experienced senior leaders and exposure to leading industry events and conferences. Key Responsibilities Act as the primary client contact, managing day-to-day communication across planning, delivery and performance Lead stakeholder meetings, including campaign planning, performance reviews and strategy, driving clear actions and outcomes Develop and deliver compelling creative and strategic briefs Own and lead fundraising strategy across a portfolio, aligning activity to income targets and growth objectives Oversee and analyse campaign performance across media, phone, digital and conversion data, in collaboration with performance teams Provide strategic oversight and leadership across key partners (media agencies, call centres, digital), ensuring alignment and accountability Lead the strategic and project management of DRTV and digital production campaigns Coordinate and facilitate status updates, planning sessions and campaign performance meetings Support budget preparation and ongoing financial management Contribute to new business development, including leading strategic responses, shaping propositions and supporting pitches Skills and Experience Ideal Candidate will have previous Fundraising expertise Previous experience across advertising, marketing, TV or digital Demonstrated experience in creative and production across advertising, ideally including TV and digital film Proven ability to brief and develop high-performing creative campaigns Strong budget management skills, with responsibility for client portfolio revenue and financial oversight Excellent communication skills, with the ability to influence and manage diverse stakeholders Highly organised with strong project management capability and a collaborative, team-focused approach Forward-thinking, with the ability to plan ahead, meet deadlines and provide regular financial updates Data-driven mindset, with a passion for performance, results and continuous improvement Genuine interest in fundraising and/or the not-for-profit sector, with a willingness to learn and grow Applications Please apply by uploading your resume. Applications will be reviewed as they are received, with conversations progressing with suitable candidates throughout the recruitment process. Interviews may commence prior to the closing date, so we encourage early applications. Please direct all enquiries to Kristina Baric at Impact Advising on [email protected] Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We strongly encourage applications from people from diverse backgrounds, including people with lived or living experience of refugee backgrounds. We value a range of experiences, perspectives and career pathways. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in the workforce.
BMF - Senior Account Manager - Melbourne
Orchard Marketing ¡ Posted 29 days ago
About the role
Company Description BMF Advertising is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency, and across the broader industry. As such, we encourage peoples of all backgrounds to apply. Weâre in the memory business. Itâs what sets BMF apart and drives us to create long-lasting ideas. This is what builds trustworthy brands and has made us the most effective creative agency in Australia. Our team of 130 thinkers, doers and makers shape not only culture, but what people remember of it worldwide. We have the unique advantage of being part of a boutique Australian network with global offices we can align with, but one where everyone has a voice, and every client is heard. Thatâs why weâre home to long ideas and long relationships. And together, we build businesses that last. If this sounds like your dream role, apply now! We look forward to having a chat. Job Description BMF have an exciting opportunity for a talented Senior Account Manager with proven experience working with large retail brands. As Senior Account Manager you will drive the day-to-day workflow of your clientâs business, while developing a broader understanding of their business needs and competitive set. Youâll work closely with the project team to help the agency deliver on its vision of being a globally influential creative company. This is a fast-paced role which requires commitment, energy and someone who can thrive under pressure. In return you will join a large close-knit, fun and supportive team working alongside some of Australia's most talented creative and strategic thinkers. Qualifications Have a broad understanding of how your clientâs business operates, particularly within their competitive context Ability to build timelines for complex integrated campaigns Creation and maintenance of all project documentation Taking a leading project management role on key clients with a view to creating award-winning work Demonstrated technical production knowledge across broadcast, digital, print & outdoor. Work with the group account director to unearth new client opportunities Ability to build timelines for complex integrated campaigns involving multiple channel executions, applying detailed knowledge of project workflow from concept to production to ensure efficient delivery of campaign assets to multiple deadlines Responsibility for the execution of projects from end-to-end meeting client deadlines Ability to manage complex multi-channel campaigns autonomously and confidently act as an advisor to the client Acting as quality controller for work created Creation and maintenance of all project documentation including timelines, WIPS, estimates, budgeting and reporting To manage any day-to-day Client issues for the projects youâre responsible for. Understanding when to manage up and ask for guidance. Ability to build timelines for complex integrated campaigns involving multiple channel executions, applying detailed Responsibility for the management of a jobâs finances, accurately estimating work and delivering projects on budget Ability to accurately build and manage a complex integrated campaign budget involving multiple channel executions Experience and Attributes Experience in a similar role within a reputable agency Retail experience would be beneficial ADMA qualifications would be highly desired Passion for brilliance and desire to deliver the unexpected Flawless attention to detail and the ability to follow and drive the BMF process Always striving to bring inspiration and ideas to the table Entrepreneurial approach â to go beyond the day-to-day urgent work Emerging strategic confidence, contributing to the strategic and business thinking Additional Information What we can offer: Beautiful office space with breakfast supplies, snacks, drinks and fruit. Flexible working â a mix of office and home. Bring your dog to work. Paid parental leave and kids club. Employee Reward & Recognition program. Agency off-site away days. Access to our full-service wellbeing provider â including GPs, Psychologists, Health Coaches, Nutritionists and more! Social events, diversity initiatives and team sports tournaments. Birthday leave. And so much more! About Us Weâre in the memory business. Itâs what sets BMF apart and drives us to create long-lasting ideas. This is what builds trustworthy brands and has made us the most effective creative agency in Australia. Our team of 130 thinkers, doers and makers shape not only culture, but what people remember of it worldwide. We have the unique advantage of being part of a boutique Australian network with global offices we can align with, but one where everyone has a voice, and every client is heard. Thatâs why weâre home to long ideas and long relationships. And together, we build businesses that last. BMF is an equal opportunity employer. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, and LGBTQIA individuals.
Senior Account Manager / Account Director (3 month contract)
M+C Saatchi Group ¡ Posted 29 days ago
About the role
Our brand is our people living our values. Our values are our yardstick. Of who we are and how we show up. For each other. For our clients. For the work. As one, uncommonly, helping each other out, walking in other worlds and running towards a problem. No matter which city we're based in, we're all in. The Opportunity Weâre on the lookout for a Senior Account Manager to join us on a 3-month fixed-term contract, based in either Melbourne. In this role, youâll be managing integrated advertising projects from brief through to delivery. Youâll partner closely with Strategy, Creative, and Production teams to help bring big ideas to life and ensure seamless execution every step of the way. A Snapshot Of What You'll Do Support the Client Partner and broader Account Management team in delivering fully integrated campaigns Organise project resource, ensure tasks are completed within scope and timings and budget (work with Operations and Producer teams) Contribute to strategic briefing, development, discussion; and help to write inspiring creative briefs Proactively manage briefs, timelines, WIPs, job numbers and estimates Build and nurture positive working relationships with the wider agency team by actively listening and seeking guidance Act as mentor to Account Managers & Account Executives, setting a positive example for team behaviour, learning and collaboration Generate strategically sound ideas and fresh thinking that challenges in a positive way the perception of the client brand in market Plus much more! Your Ideal Experience Previous experience working in a Senior Account Manager role within a Creative or Comms Agency environment Experience in a multi disciplinary team environment Proven experience managing integrated campaigns and communications projects Knowledge of Advertising: TV, radio, print production, sponsorships & other emerging media including digital; web, email, mobile Passionate about great ideas, underpinned by commitment to delivery Excellent written and verbal communication skills â a confident, credible presenter MC Saatchi Group Ambitions Cultural Power needs diversity of thinking, we are committed to fostering a diverse and inclusive workplace. We strongly encourage applications from First Nations people, individuals with disabilities, people from diverse cultural and linguistic backgrounds, and those of all ages, identities, and life experiences. Our flexible work policies, employee-led diversity networks, and inclusive career development initiatives reflect our core value, âWalk in Different Worlds,â which drives our D&I mission. If you need any adjustments during the recruitment process, please let us know. What WE value MOST Walk in different worlds Make Uncommon Sense Run Towards the Fire (except if there is an actual fire when we run away from it) Roll as one Be excellent to each other LI-Hybrid
Senior Healthcare Account Manager
Red Earth Recruitment ¡ Posted 29 days ago
About the role
This multi-award-winning Healthcare based boutique recruitment company, based in Sydney's CBD are looking to scale their team with an experienced Senior Account Manager who is passionate and motivated to work with an employer who cares, respects and recognises their hard work and achievements. The Role: They currently operate across the whole Healthcare and Medical spectrum and are looking for a Senior Account Manager to manage their Hospital based clients recruiting doctors across NSW. As a Senior Account Manager you will manage a portfolio of clients, servicing and recruiting across your specialist area. Supported by candidate focused consultants delivering on healthcare based roles. Develop relationships across your portfolio as well as help foster new ones. The Company: I could tell you about all the great things they do to celebrate success but you're probably fed up of that by now. Of course they do all that stuff but realistically you want to work for these guys because they are good people who know what they're doing. They've a great existing client base that you can work with, a cracking brand name to go to market with and all the back office resources and processes to help make managing the recruitment lifecycle as straight forward and effective as possible. Key responsibilities: Develop and manage client relationships. Key stakeholder management. Promoting brand awareness and recognition. Help to win new business where appropriate. Meeting all personal and team activity targets. Delivery management, actively working live roles Market candidates to key clients Full 360° recruitment role If you would like to apply or find out more please DM Ben Trigg, 07502789274, [email protected]